2018 LAND ROVER RANGE ROVER EVOQUE Recalls (2)
- Campaign:
- 18V088000 on 02/04/2018
- Component:
- Tires:pressure monitoring and regulating systems
- Manufactured:
- 06/12/2017 - 12/06/2017
- Affected:
- 190
- Defect:
- Jaguar land rover north america, llc (land rover) is recalling certain 2018 land rover range rover evoque convertible vehicles equipped with 20-inch wheels. the tire pressure monitoring system (tpms) may be incorrectly set and thus may not illuminate the warning on the instrument panel when a tire's pressure is 25% below the recommended cold inflation pressure. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 138, "tire pressure monitoring systems."
- Consequence:
- If the vehicle fails to warn the driver of low tire pressure, driving the vehicle may result in tire tread separation, increasing the risk of a crash.
- Correction:
- Land rover will notify owners, and dealers will update the tpms setting to correct the illumination setting, free of charge. the recall began on march 9, 2018. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is n164.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V087000 on 02/04/2018
- Component:
- Fuel system, gasoline:fuel injection system:fuel rail
- Manufactured:
- 07/20/2017 - 12/18/2017
- Affected:
- 8,211
- Defect:
- Jaguar land rover north america, llc (land rover) is recalling certain 2018 land rover range rover evoque, range rover velar, and land rover discover sport vehicles equipped with a 2.0l gasoline engine. the fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
- Consequence:
- A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
- Correction:
- Land rover will notify owners, and dealers will replace the fuel rail, free of charge. the recall began on march 8, 2018. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is n138.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2018 LAND ROVER RANGE ROVER EVOQUE TSBs (139)
- Bulletin:
- SSM73548
- Component:
- 350000 equipment
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery.
- Bulletin:
- SSM73553
- Component:
- 110000 electrical system
- Summary:
- Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure * recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
- Bulletin:
- LTB00631NAS5
- Component:
- 350000 equipment
- Summary:
- Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
- Bulletin:
- LTB00837NAS3
- Component:
- 100000 power train
- Summary:
- Situation: a fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident.
- Bulletin:
- LTB01009NAS4
- Component:
- 118000 electrical system: software
- Summary:
- Situation: in response to customer feedback on the performance of the incontrol® touch pro system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwar
- Bulletin:
- LTB01086NAS1
- Component:
- 350000 equipment
- Summary:
- Situation: the keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- SFCC-14SEP17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Presentation from dealer shop foreman conference call
- Bulletin:
- SGI17-50
- Component:
- 110000 electrical system
- Summary:
- In response to customer feedback on the performance of the incontrol© touch pro? system, jaguar land rover has developed a software update designed to enhance the robustness of the following features and functions on a limited number of v
- Bulletin:
- LTB01142NAS1
- Component:
- 162300 structure:body:door
- Summary:
- The rear left and/or right door window(s) may not close and/or the window(s) appear to be dislodged/jammed.
- Bulletin:
- N131 UPS9317-2bN
- Component:
- 350000 equipment
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where under certain user scenarios the following may be experienced: ? displayed ambient air temperature lower than expected ? excessive heating of th
- Bulletin:
- LTB01119NAS2
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The ambient air temperature display may not be correct.
- Bulletin:
- LTB01086NAS2
- Component:
- 350000 equipment
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- LTB01151NAS1
- Component:
- 353000 equipment:electrical
- Summary:
- During a bluetooth® call, an interference/screech/popping noise may be heard.
- Bulletin:
- SSM73792
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
- Bulletin:
- LTB00401NAS6
- Component:
- 010000 steering
- Summary:
- The steering wheel may exhibit a vibration / shimmy while driving.
- Bulletin:
- SSM73823
- Component:
- 111000 electrical system:battery
- Summary:
- Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
- Bulletin:
- SSM73629
- Component:
- 020000 suspension
- Summary:
- Jaguar land rover is trialling a new diagnostic procedure for wheel alignment. we require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on evoque (l538), discovery sport (l550), rr (l
- Bulletin:
- SSM73635
- Component:
- 118000 electrical system: software
- Summary:
- Issue: vehicle fails pdi routine due to telematics will not activate ? e-call button fails to illuminate
- Bulletin:
- LTB01145NAS2
- Component:
- 110000 electrical system
- Summary:
- A rattle noise may be evident from the engine compartment and/or the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster. upon further investigation, diagnostic trouble codes (dtcs) p052a-00, p0011-71, and/o
- Bulletin:
- SFCC_08MAR18_03
- Component:
- 350000 equipment
- Summary:
- Buzz/warble noise heard by the recipient of a bluetooth phone call.
- Bulletin:
- SFCC_08MAR18_07
- Component:
- 110000 electrical system
- Summary:
- Tcu activation at pdi
- Bulletin:
- SFCC_08MAR18_08
- Component:
- 110000 electrical system
- Summary:
- A customer may complain of a check engine lamp or restricted performance message.
- Bulletin:
- LTB00766NAS1
- Component:
- 110000 electrical system
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens
- Bulletin:
- LTB01108NAS3
- Component:
- 110000 electrical system
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message c
- Bulletin:
- LTB01029NAS2
- Component:
- 030000 service brakes, hydraulic
- Summary:
- A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
- Bulletin:
- SSM73799
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73804
- Component:
- 070000 fuel system, gasoline
- Summary:
- Issue: injector refit kit (service part number: lr105428) is shipped with bosch installation instruction sheet. installation instructions are incorrect on the bosch installation sheet.
- Bulletin:
- LTB01030NAS3
- Component:
- 354000 equipment:mechanical
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- LTB01149NAS1
- Component:
- 110000 electrical system
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SSM73150 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
- Bulletin:
- SSM73150
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
- Bulletin:
- SSM73678
- Component:
- 062200 engine and engine cooling:cooling system:fan
- Summary:
- Issue: unexpected noise from head-up display (hud)
- Bulletin:
- SFCC-11JAN18 Att
- Component:
- 353600 equipment:air conditioner
- Summary:
- A customer may report the ambient air temperature display is incorrect.
- Bulletin:
- LTB00928NAS2
- Component:
- 280000 back over prevention
- Summary:
- After selecting reverse (r), the rear view camera (rvc) image displayed on the touchscreen may appear misted or foggy.
- Bulletin:
- SSM73845
- Component:
- 110000 electrical system
- Summary:
- In the event that a srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
- Bulletin:
- SSM73849
- Component:
- 110000 electrical system
- Summary:
- Issue the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with the atcm
- Bulletin:
- SSM73799
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73859
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are replacing sections of the front carpet due to complaints from the customer that the carpet is wrinkled, misshapen or creased.
- Bulletin:
- SSM72961
- Component:
- 110000 electrical system
- Summary:
- Issue: tunescan does not operate, scrolling window animation is constantly running.
- Bulletin:
- SSM73635
- Component:
- 110000 electrical system
- Summary:
- Issue: vehicle fails pdi routine due to telematics will not activate ? e-call button fails to illuminate
- Bulletin:
- SSM72543
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
- Bulletin:
- LTB01174NAS1
- Component:
- 160000 structure
- Summary:
- On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
- Bulletin:
- N167 UPS1718-1BN
- Component:
- 350000 equipment
- Summary:
- A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
- Bulletin:
- SGI18-20
- Component:
- 350000 equipment
- Summary:
- A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
- Bulletin:
- LTB01086NAS3
- Component:
- 350000 equipment
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- SSM73799
- Component:
- 350000 equipment
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM72636
- Component:
- 220000 seats
- Summary:
- Issue: any issue affecting the operation of climate control seats. for example: seat heating or cooling inoperative, intermittent operation, noisy operation, poor heating or cooling efficiency, heating or cooling operation slow.
- Bulletin:
- SSM73349
- Component:
- 137000 visibility:rear window wiper/washer
- Summary:
- Issue: it may be found that the rear window washer jets have no function, despite proper operation of the windshield washer pump and fluid being present in the reservoir.
- Bulletin:
- SSM72964
- Component:
- 350000 equipment
- Summary:
- Issue: the customer may express the concern that the carpet in one or both of the front passenger footwells is wet.
- Bulletin:
- SSM73291
- Component:
- 100000 power train
- Summary:
- Discovery sport (lc) 2015my onwards & range rover evoque (lv) 2014my onwards fitted with 9hp48 9-speed automatic transmission: retailers reporting these vehicles are flagging the following (tcm) transmission control module dtc?s p2545-86 an
- Bulletin:
- SSM73065
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
- Bulletin:
- SSM73458
- Component:
- 160000 structure
- Summary:
- Issue: customers are reporting a door rattle from one or more doors.
- Bulletin:
- SSM72929
- Component:
- 110000 electrical system
- Summary:
- Issue: the touch screen (ts) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and blank scree
- Bulletin:
- SSM72570
- Component:
- 110000 electrical system
- Summary:
- Issue: a customer may report that intermittently a ?low battery warning? message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
- Bulletin:
- SSM72774
- Component:
- 350000 equipment
- Summary:
- issue: a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
- Bulletin:
- SSM72011
- Component:
- 350000 equipment
- Summary:
- Issue: the wrong component maybe replaced when troubleshooting bluetooth connectivity in car.
- Bulletin:
- SSM72852
- Component:
- 350000 equipment
- Summary:
- Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there
- Bulletin:
- SSM73768
- Component:
- 350000 equipment
- Summary:
- Issue: this ssm is for a ?no audio? symptom on the meridian surround sound system. the surround sound system can be recognised in the audio settings menu. if you have a meridian surround sound system then you will be able to see the surroun
- Bulletin:
- SSM72738
- Component:
- 160000 structure
- Summary:
- Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
- Bulletin:
- SSM73872
- Component:
- 350000 equipment
- Summary:
- Issue: when carrying out the pre delivery inspection routine using pathfinder the e-call button may not illuminate and/ or ?sos is not available? displayed on the instrument cluster? due to activation failure.
- Bulletin:
- LTB00990NAS4
- Component:
- 045000 service brakes, air:disc
- Summary:
- Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking
- Bulletin:
- SSM73947
- Component:
- 060000 engine (pws)
- Summary:
- Issue: the customer reports a mil and p144c-00 is observed in the pcm.
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM73928
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73928 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73959
- Component:
- 073100 fuel system, gasoline:fuel injection system:fuel rail
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
- Bulletin:
- SFCC Jul12 2018
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance
- Bulletin:
- LTB01149NAS2
- Component:
- 162800 structure:body:hood
- Summary:
- Hood open' warning message displayed on instrument cluster
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72703 Attachm
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- N228 UPS8018-1BN
- Component:
- 060000 engine (pws)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the recorded engine serial number may not be correct. the engine serial number is required for systems use, including vehicle import and registr
- Bulletin:
- SSM73619
- Component:
- 350000 equipment
- Summary:
- Issue: jlr quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
- Bulletin:
- SSM73920
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
- Bulletin:
- SSM73548
- Component:
- 162000 structure:body
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
- Bulletin:
- SFCC-14JUN18-09-
- Component:
- 110000 electrical system
- Summary:
- A customer may report the check engine lamp is illuminated.
- Bulletin:
- SSM72911
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72911 Attachm
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: customer may express concern with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72759
- Component:
- 162300 structure:body:door
- Summary:
- Issue: side doors are being replaced in service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors.
- Bulletin:
- SSM72937
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Issue: customers are reporting that the folding convertible top (roof) is not operating. they may also report an error message "top is not locked, less than 50km/h drive". this error has been observed during static position and whilst movin
- Bulletin:
- SSM73369
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Issue: exterior rear view mirrors are being replaced unnecessarily.
- Bulletin:
- LTB01108NAS4
- Component:
- 118000 electrical system: software
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
- Bulletin:
- SSM70798
- Component:
- 170000 latches/locks/linkages
- Summary:
- Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
- Bulletin:
- SSM73927
- Component:
- 110000 electrical system
- Summary:
- Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM71859
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: customers / dealers may report a concern with the condition of seat covers
- Bulletin:
- SSM72456
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- SSM73947
- Component:
- 070000 fuel system, gasoline
- Summary:
- Issue: the customer reports a mil and p144c-00 is observed in the pcm.
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM73928
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73928 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73959
- Component:
- 073100 fuel system, gasoline:fuel injection system:fuel rail
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
- Bulletin:
- LTB01149NAS2
- Component:
- 162800 structure:body:hood
- Summary:
- Hood open' warning message displayed on instrument cluster
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72703 Attachm
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- N228 UPS8018-1BN
- Component:
- 060000 engine (pws)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the recorded engine serial number may not be correct. the engine serial number is required for systems use, including vehicle import and registr
- Bulletin:
- SSM74001
- Component:
- 350000 equipment
- Summary:
- Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
- Bulletin:
- LTB01133NAS1
- Component:
- 110000 electrical system
- Summary:
- During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
- Bulletin:
- SSM73959
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01068NAS2
- Component:
- 350000 equipment
- Summary:
- The air blowing through the a-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
- Bulletin:
- LTB00766NAS2
- Component:
- 350000 equipment
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens.
- Bulletin:
- LTB01149NAS3
- Component:
- 110000 electrical system
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SFCC09AUG18REVLR
- Component:
- 060000 engine and engine cooling
- Summary:
- A customer may complain of a noise whie driving or the complaint may be noted during other workshop repairs.
- Bulletin:
- SSM73305
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
- Bulletin:
- SSM74043
- Component:
- 350000 equipment
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
- Bulletin:
- SSM74052
- Component:
- 117000 digital instrument panel
- Summary:
- "sos limited availability" warning is displayed on instrumental cluster. issue is caused due the tcu (telematics cobntrol unit) not receiving global positioning system (gps) message within a specified time frame.
- Bulletin:
- LTB01030NAS4
- Component:
- 160000 structure
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- SSM73959.2
- Component:
- 110000 electrical system
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- SSM73619
- Component:
- 350000 equipment
- Summary:
- Issue: jlr quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
- Bulletin:
- SSM73920
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
- Bulletin:
- SSM73548
- Component:
- 160000 structure
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
- Bulletin:
- SSM72911
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72911 Attachm
- Component:
- 160000 structure
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: customer may express concern with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72759
- Component:
- 162300 structure:body:door
- Summary:
- Issue: side doors are being replaced in service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors.
- Bulletin:
- SSM72937
- Component:
- 350000 equipment
- Summary:
- Issue: customers are reporting that the folding convertible top (roof) is not operating. they may also report an error message "top is not locked, less than 50km/h drive". this error has been observed during static position and whilst movin
- Bulletin:
- SSM73369
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Issue: exterior rear view mirrors are being replaced unnecessarily.
- Bulletin:
- LTB01108NAS4
- Component:
- 118000 electrical system: software
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
- Bulletin:
- SSM70798
- Component:
- 170000 latches/locks/linkages
- Summary:
- Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
- Bulletin:
- SSM73927
- Component:
- 110000 electrical system
- Summary:
- Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
- Bulletin:
- SSM73939
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM71859
- Component:
- 350000 equipment
- Summary:
- Issue: customers / dealers may report a concern with the condition of seat covers
- Bulletin:
- SSM72456
- Component:
- 120000 lighting (pws)
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- LTB01133NAS1
- Component:
- 110000 electrical system
- Summary:
- During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
- Bulletin:
- SSM73959
- Component:
- 110000 electrical system
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01068NAS2
- Component:
- 353600 equipment:air conditioner
- Summary:
- The air blowing through the a-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
- Bulletin:
- LTB00766NAS2
- Component:
- 117000 digital instrument panel
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens.
- Bulletin:
- LTB01149NAS3
- Component:
- 162800 structure:body:hood
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a check engine lamp illumination or poor engine performance
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a noise whie driving or the complaint may be noted during other workshop repairs.
- Bulletin:
- SSM73305
- Component:
- 060000 engine (pws)
- Summary:
- Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
- Bulletin:
- SSM74043
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
- Bulletin:
- SSM74052
- Component:
- 117000 digital instrument panel
- Summary:
- "sos limited availability" warning is displayed on ic (instrument cluster along with diagnostic trouble code (dtc) u3000-49 logged in the tcu (telematics control unit)).
- Bulletin:
- LTB01030NAS4
- Component:
- 020000 suspension
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- SSM73959.2
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- SSM74093
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- The customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01151NAS2
- Component:
- 350000 equipment
- Summary:
- During a bluetooth® call, an interference/screech/popping noise may be heard.
- Bulletin:
- SSM73872
- Component:
- 110000 electrical system
- Summary:
- When carrying out the pre delivery inspection routine using pathfinder the e-call button may not illuminate and/ or sos is not available? displayed on the instrument cluster? due to activation failure.
- Bulletin:
- SSM74130
- Component:
- 110000 electrical system
- Summary:
- Jaguar land rover released pathfinder 195 on 11th october and symptom driven diagnostics (sdd) 154.05 on 8th october. as part of our continued efforts in increasing our customer experience, the release contains the latest incontrol softwar
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