2017 LINCOLN MKZ Recalls (3)
- Campaign:
- 17V427000 on 07/06/2017
- Component:
- Power train:automatic transmission:torque converter
- Manufactured:
- 05/03/2017 - 06/18/2017
- Affected:
- 6,026
- Defect:
- Ford motor company (ford) is recalling certain 2017 lincoln mkz and ford edge and fusion vehicles. on vehicles with 2.0l gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
- Consequence:
- If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
- Correction:
- Ford or lincoln will notify owners, and dealers will replace the torque converters, free of charge. the recall began august 25, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 17s16.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V167000 on 03/12/2018
- Component:
- Steering:wheel and handle bar
- Manufactured:
- 07/24/2013 - 03/01/2018
- Affected:
- 1,301,986
- Defect:
- Ford motor company (ford) is recalling certain 2014-2018 lincoln mkz and ford fusion vehicles. the steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
- Consequence:
- A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
- Correction:
- Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 18s08.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V390000 on 06/13/2018
- Component:
- Power train:automatic transmission:torque converter
- Manufactured:
- 08/23/2017 - 08/23/2017
- Affected:
- 25
- Defect:
- Ford motor company (ford) is recalling certain 2017-2018 ford edge and 2017 lincoln mkz vehicles. on vehicles with 2.0l gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
- Consequence:
- If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
- Correction:
- Ford will notify owners, and dealers will replace the torque converters, free of charge. the recall began on july 5, 2018. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 17s16 (s2). note: this recall is an expansion of recall 17v-427.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2017 LINCOLN MKZ TSBs (118)
- Bulletin:
- SSM 46109
- Component:
- 140000 air bags
- Summary:
- Some 2017 fusion/mkz vehicles built on or before 18-aug-2016 may exhibit an air bag lamp. connect the ids and check the rcm for dtcs. if dtc u3000, u2100, u2101, u2300, u0455, u0452, b0080, b141b, b141c, b0054, b140c, b140d, b0057, b140e, a
- Bulletin:
- SSM 46118
- Component:
- 010000 steering
- Summary:
- When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig
- Bulletin:
- SSM 46128
- Component:
- 111000 electrical system:battery
- Summary:
- Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 6/3/2016 may exhibit a discharged battery or a battery drain condition. before performing normal diagnostics, reprogram the driver door module (ddm) to the
- Bulletin:
- SSM 46132
- Component:
- 030000 brakes (pws)
- Summary:
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
- Bulletin:
- SSM 46147
- Component:
- 090000 fuel system, other
- Summary:
- Some 2017 mkz vehicles built on or before 20-sep-2016 may exhibit an inaccurate fuel gauge reading, erratic fuel gauge reading, inaccurate distance to empty, and/or a fuel gauge that drops fast after a refueling event, with no diagnostic tr
- Bulletin:
- SSM 46151
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only avai
- Bulletin:
- SSM 46153
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr
- Bulletin:
- SSM 46155
- Component:
- 350000 equipment
- Summary:
- Some 2015-2017 mkc, 2016 mkx, and 2016-2017 mkz vehicles equipped with a telematics control unit (tcu) built on or before 19-oct-2016 may exhibit loss of functionality of remote features via the mylincoln mobile application. to correct the
- Bulletin:
- SSM 46158
- Component:
- 350000 equipment
- Summary:
- The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc
- Bulletin:
- SSM 46132
- Component:
- 030000 brakes (pws)
- Summary:
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
- Bulletin:
- SSM 45917
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n
- Bulletin:
- SSM 45918
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. applink maybe inoperative, or the system may perform random reboots du
- Bulletin:
- SSM 45926
- Component:
- 100000 power train
- Summary:
- 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit
- Bulletin:
- SSM 45968
- Component:
- 110000 electrical system
- Summary:
- Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync sym
- Bulletin:
- SSM 46022
- Component:
- 010000 steering
- Summary:
- When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig
- Bulletin:
- SSM 46265
- Component:
- 100000 power train
- Summary:
- Some 2017 mkz vehicles may exhibit a check headlamp message after a remote start event and may also exhibit diagnostic trouble codes (dtc): u0401, u0253, and/or u0155. engineering is currently investigating this concern. no repairs should b
- Bulletin:
- SSM 46266
- Component:
- 100000 power train
- Summary:
- The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc
- Bulletin:
- SSM 46281
- Component:
- 060000 engine (pws)
- Summary:
- Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu
- Bulletin:
- SSM 46285
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some 2017 fusion hev/phev, c-max hev/phev, and mkz hev vehicles may exhibit an illuminated mil with dtc p0071 and/or degraded hvac performance in automatic mode only with an ambient temperature reading of 50 degrees f displayed in the messa
- Bulletin:
- SSM 46295
- Component:
- 060000 engine (pws)
- Summary:
- To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
- Bulletin:
- SSM 46332
- Component:
- 350000 equipment
- Summary:
- Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
- Bulletin:
- SSM 46341
- Component:
- 060000 engine (pws)
- Summary:
- When servicing a 2.7l or 3.0l ecoboost engine, if the crankshaft pulley is removed, correct reassembly is critical to prevent potential engine failure. this includes installing a new crankshaft pulley bolt and accurately performing each sta
- Bulletin:
- SSM 46349
- Component:
- 353000 equipment:electrical
- Summary:
- Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic system (ids) power door window initializat
- Bulletin:
- SSM 46364
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Some 2017 mkz/continental/fusion vehicles equipped with the 2.7l/3.0l engine and built on or before 6-oct-2016 may exhibit a rough idle in neutral or park at normal operating temperature or after a hot restart, white or blue smoke from the
- Bulletin:
- SSM 46371
- Component:
- 118000 electrical system: software
- Summary:
- Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo
- Bulletin:
- SSM 46388
- Component:
- 031100 service brakes, electric
- Summary:
- Some 2017 mkz and fusion energi vehicles may exhibit a rear brake moan noise during first application typically in the morning after the vehicle has sat overnight. engineering is aware and is currently investigating. no repairs should be at
- Bulletin:
- SSM 46394
- Component:
- 130000 visibility
- Summary:
- Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic system (ids) power door window initializat
- Bulletin:
- SSM 46395
- Component:
- 111000 electrical system:battery
- Summary:
- Some 2017 fusion and mkz vehicles built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be present. if excessive battery drain is present and eliminated with the
- Bulletin:
- SSM 46408
- Component:
- 118000 electrical system: software
- Summary:
- Some 2017 mkz vehicles built on or before 1-sep-2016 may exhibit the interior courtesy lamps flickering. reconfigure the body control module (bcm) using as-built programming. make sure you are connected to the internet when entering module
- Bulletin:
- SSM 46410
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 fusion hev/phev, c-max hev/phev, and mkz hev vehicles may exhibit an illuminated mil with dtc p0071 and/or degraded hvac performance in automatic mode only with an ambient temperature reading of 50 degrees f displayed in the messa
- Bulletin:
- SSM 46411
- Component:
- 110000 electrical system
- Summary:
- Some 2017 mkc vehicles equipped with all audio systems and 2017 escape vehicles with a sony audio system built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be
- Bulletin:
- SSM 46172
- Component:
- 060000 engine (pws)
- Summary:
- Some 2015-2017 f-150, 2016 mkx, 2015 edge, 2017 fusion, mkz and continental vehicles equipped with a 2.7l/3.0l engine may appear to have low engine oil level if the proper procedures are not followed. refer to the owners guide, maintenance,
- Bulletin:
- SSM 46433
- Component:
- 111000 electrical system:battery
- Summary:
- Some 2017 fusion and mkz vehicles built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be present. if excessive battery drain is present and eliminated with the
- Bulletin:
- SSM 46438
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil
- Bulletin:
- SSM 46440
- Component:
- 117000 digital instrument panel
- Summary:
- Some 2017 fusion, mkz, continental and mkx with an instrument panel center mounted speaker may exhibit no audio, navigation inoperative, inability to access audio features with all controls including steering wheel switches and voice comman
- Bulletin:
- SSM 46450
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b
- Bulletin:
- SSM 46454
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. this may be due to inadvertent actuation of the fuel door release button by the customer w
- Bulletin:
- SSM 46463
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some 2017 fusion and mkz vehicles built on or after 01-nov-2016 may exhibit a front window that bounces back and does not close when using the one-touch up feature. reprogram the driver door module (ddm) to the latest calibration using the
- Bulletin:
- SSM 46466
- Component:
- 100000 power train
- Summary:
- The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle body (etb). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a concern
- Bulletin:
- SSM 46486
- Component:
- 111000 electrical system:battery
- Summary:
- Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t
- Bulletin:
- SSM 46491
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Some 2017 fusion and mkz vehicles built on or after 01-nov-2016 may exhibit a front window that bounces back and does not close when using the one-touch up feature. reprogram the driver door module (ddm) to the latest calibration using the
- Bulletin:
- TSB 17-2057
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Some 2013-2014 fusion and 2013-2017 mkz vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. follow the service procedure steps to correct the condition.
- Bulletin:
- TSB 17-2072
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 c-max/fusion hybrid/energi and mkz hybrid vehicles may exhibit an illuminated mil with dtc p0071 stored in the powertrain control module (pcm). this dtc can be set after the vehicle is stored inside a warm location for several hou
- Bulletin:
- SSM 46508
- Component:
- 110000 electrical system
- Summary:
- Some 2017 mkz vehicles may exhibit a check headlamp message displayed in ipc after a remote start event and may also exhibit diagnostic trouble codes (dtc): u0401, u0253, and/or u0155 in the headlamp control module (hcm). reprogram the hcm
- Bulletin:
- SSM 46511
- Component:
- 110000 electrical system
- Summary:
- Some 2017 fusion and mkz vehicles may exhibit an illuminated mil with dtc p068a. address any additional dtcs first. this dtc can set when battery voltage is low or a battery drain condition exits. the root cause of the low battery condition
- Bulletin:
- SSM 46528
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Some 2017 mkz and fusion vehicle built on or before 30-oct-2016, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic
- Bulletin:
- SSM 46544
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Some 2017 fusion and mkz vehicles built on 01-nov-2016 and through 15-mar-2017 may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. reprogram the driver door mod
- Bulletin:
- TSB 16-0113
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 mkz vehicles equipped with 3.0l engine and built on or before 8-aug-2016 may exhibit a rough idle in neutral or park at normal operating temperature or after a hot restart with or without diagnostic trouble codes (dtcs) p0300, p03
- Bulletin:
- TSB 16-0119
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 fusion and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine built on or before 31-aug-2016 may exhibit a lack of power drivability concern with an illuminated malfunction indicator lamp (mil)
- Bulletin:
- TSB 16-0120
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 fusion and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine and built on or before 31aug2016 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) in the
- Bulletin:
- TSB 16-0131
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some 2017 fusion and mkz vehicles equipped with sirius satellite radio and built on or before 31-aug-2016 may exhibit an intermittent concern where the audio cuts out and the radio displays a no signal or acquiring message while driving in
- Bulletin:
- SSM 46048
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2016-2017 ford and lincoln vehicles equipped with sync 3 may have dtcs u3000:04, b108e:12 and/or u1a00:87 present in the apim. if these dtcs are present and no other symptoms are reported by the customer, then clear the dtcs and retest
- Bulletin:
- SSM 46058
- Component:
- 110000 electrical system
- Summary:
- Some 2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only available
- Bulletin:
- SSM 46070
- Component:
- 110000 electrical system
- Summary:
- Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 6/3/2016 may exhibit a discharged battery or a battery drain condition. before performing normal diagnostics, reprogram the driver door module (ddm) to the
- Bulletin:
- SSM 46073
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3
- Bulletin:
- SSM 46076
- Component:
- 060000 engine (pws)
- Summary:
- Some 2016 model year fusion, mkz and c-max hybrid electric vehicles(hev) vehicles equipped with 2.0l dohc gas/electric engines may exhibit mil on with diagnostic trouble code p0137(o2 sensor circuit low voltage (bank 1 sensor 2) in powertra
- Bulletin:
- SSM 46085
- Component:
- 060000 engine (pws)
- Summary:
- The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
- Bulletin:
- SSM 46097
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some 2017 fusion/mkz/mkc and continental with all audio systems and 2017 escape with sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. make sure battery is at full state of charge before attemp
- Bulletin:
- SSM 46098
- Component:
- 106000 power train:axle assembly
- Summary:
- 2013-2017 fusion, mkz and c-max hybrid and energi vehicles equipped with hf35 ecvt transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. for service and parts ordering purposes, both are the same. the differe
- Bulletin:
- SSM 46102
- Component:
- 150000 seat belts
- Summary:
- Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
- Bulletin:
- SSM 46103
- Component:
- 350000 equipment
- Summary:
- Some 2016 mkx and 2017 continental/mkz vehicles equipped with a revel ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. to determine if the vehicle is equipped with a rev
- Bulletin:
- SSM 46105
- Component:
- 353000 equipment:electrical
- Summary:
- Some 2015-2016 mkc, 2016 mkx, and 2016-2017 mkz vehicles equipped with a telematics control unit (tcu) built on or before 9-aug-2016 may exhibit loss of functionality of remote features via the mylincoln mobile application. to correct the c
- Bulletin:
- SSM 46686
- Component:
- 110000 electrical system
- Summary:
- Some 2017 fusion and mkz vehicles built on or before 18-feb-2017 and continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. reprogram the driv
- Bulletin:
- SSM 46687
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 continental/mkz vehicles equipped with 3.0l engine and all-wheel drive (awd), built on or before 12-may-2017 may exhibit an all-wheel drive malfunction warning message/wrench light along with dtc u2008 that occurs when using a con
- Bulletin:
- SSM 46688
- Component:
- 110000 electrical system
- Summary:
- Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 3-jun-2016 may exhibit a discharged battery or a battery drain condition. before performing normal diagnostics, reprogram the driver door module (ddm) to th
- Bulletin:
- SSM 46702
- Component:
- 118000 electrical system: software
- Summary:
- Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim software. during th
- Bulletin:
- SSM 46703
- Component:
- 356000 equipment adaptive
- Summary:
- Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts
- Bulletin:
- SSM 46810
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some 2017 fusion vehicles equipped with 2.7l and mkz vehicles equipped with 2.0l or 3.0l ecoboost vehicles may exhibit a brake moan noise from the rear when backing up on the first application in the morning. to resolve this concern, replac
- Bulletin:
- SSM 46811
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some 2017 fusion energi plug-in hybrid and mkz hybrid vehicles built on or before 20-apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. to resolve this concern, replace the rear br
- Bulletin:
- SSM 46813
- Component:
- 118000 electrical system: software
- Summary:
- Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver'
- Bulletin:
- SSM 46816
- Component:
- 060000 engine (pws)
- Summary:
- 2017 vehicles equipped with a 2.0l gtdi, 2.3l gtdi, or 2.5l pfi engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched
- Bulletin:
- SSM 46834
- Component:
- 118000 electrical system: software
- Summary:
- Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so
- Bulletin:
- SSM 46840
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some 2017 fusion energi plug-in hybrid and mkz hybrid vehicles built on or before 20-apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. to resolve this concern, replace the rear br
- Bulletin:
- SSM 46848
- Component:
- 118000 electrical system: software
- Summary:
- Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile
- Bulletin:
- SSM 46854
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some 2017-2018 fusion/mkz/mkc/mkx/continental with all audio systems and 2017-2018 escape with sony audio systems may exhibit an inoperative speed compensation volume feature. do not attempt any repairs at this time. engineering is investig
- Bulletin:
- SSM 46860
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and
- Bulletin:
- SSM 46861
- Component:
- 353000 equipment:electrical
- Summary:
- Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
- Bulletin:
- 17-2220
- Component:
- 110000 electrical system
- Summary:
- Some 2017-2018 fusion and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine and built on or before 29-sep-2017 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) in
- Bulletin:
- 17-2225
- Component:
- 130000 visibility
- Summary:
- Some 2013-2014 fusion and 2013-2018 mkz vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. follow the service procedure steps to correct the condition.
- Bulletin:
- 17-2235
- Component:
- 060000 engine (pws)
- Summary:
- Some 2016-2017 edge/mkx, 2017 continental, and 2017 fusion/mkz vehicles equipped with a 2.7l or 3.0l gasoline turbocharged direct injection (gtdi) engine and built on 1-apr-2016 and through 1-jan-2017 may exhibit white or blue smoke from th
- Bulletin:
- SSM 46900
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use
- Bulletin:
- SSM 46901
- Component:
- 110000 electrical system
- Summary:
- Some 2017-2018 fusion/mkz vehicles built on or before 27-oct-2017 may exhibit an illuminated airbag lamp and/or sync 911 assist not operational message being displayed. connect the ids and check the rcm and apim for dtcs. if any of the foll
- Bulletin:
- SSM 46930
- Component:
- 353000 equipment:electrical
- Summary:
- Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and
- Bulletin:
- SSM 46947
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
- Bulletin:
- SSM 46948
- Component:
- 110000 electrical system
- Summary:
- Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile
- Bulletin:
- SSM 46949
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai
- Bulletin:
- SSM 47070
- Component:
- 111000 electrical system:battery
- Summary:
- When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition
- Bulletin:
- SSM 47080
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
- Bulletin:
- SSM 47083
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some 2017-2018 mkz vehicle built on or before 10-oct-2017 may exhibit a steering wheel that does not travel to the full up position when the easy entry/exit feature is enabled. reprogram the dsm using integrated diagnostic system (ids) or f
- Bulletin:
- SSM 47090
- Component:
- 071000 fuel system, gasoline:storage
- Summary:
- Some 2017-2018 energi and hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related dtcs. this condition may be due to the high pressure fuel tank pres
- Bulletin:
- SSM 47100
- Component:
- 353000 equipment:electrical
- Summary:
- Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu
- Bulletin:
- SSM 47129
- Component:
- 110000 electrical system
- Summary:
- Some 2013-2017 c-max energi, 2013-2018 fusion energi, 2013-2018 c-max/fusion hybrid/mkz hybrid may exhibit a no start with battery energy control module (becm) diagnostic trouble code (dtc) p0ae5. for 2015-2017 c-max energi refer to the 201
- Bulletin:
- SSM 47160
- Component:
- 110000 electrical system
- Summary:
- Some 2015-2017 mkc/mkz, 2016-2017 mkx and 2017 continental vehicles equipped with a telematics control unit (tcu) built on or before 15-aug-2017 may exhibit inoperative remote features via lincoln way mobile app, incomplete user authorizati
- Bulletin:
- SSM 47167
- Component:
- 110000 electrical system
- Summary:
- Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
- Bulletin:
- SSM 47170
- Component:
- 103000 power train:automatic transmission
- Summary:
- Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b
- Bulletin:
- SSM 47171
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce
- Bulletin:
- SSM 47194
- Component:
- 283000 back over prevention: rearview system braking
- Summary:
- Some 2017-2018 fusion vehicles equipped with 2.7l and mkz vehicles equipped with 2.0l or 3.0l ecoboost vehicles without painted calipers and built on or before 5-mar-2018, may exhibit a brake moan noise from the rear when backing up on the
- Bulletin:
- SSM 47201
- Component:
- 350000 equipment
- Summary:
- Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
- Bulletin:
- SSM 47204
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2015-2018 fusion/mkz/mkc/escape/edge vehicles equipped with a 2.0l ecoboost engine may exhibit a runs rough condition with dtcs p0300, p0301, p0302, p0303, p0304 and/or p0316. this may be due to coolant intrusion due to corrosion on th
- Bulletin:
- SSM 47211
- Component:
- 118000 electrical system: software
- Summary:
- Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai
- Bulletin:
- SSM 47265
- Component:
- 060000 engine and engine cooling
- Summary:
- Some ford and lincoln vehicles equipped with a 2.7l or 3.0l ecoboost engines may exhibit an oil leak from the engine oil pan rtv seal. replace the oil pan by performing the published workshop manual (wsm) service procedures. after removing
- Bulletin:
- TSB18-2025
- Component:
- 220000 seats
- Summary:
- Some 2017 fusion/mkz vehicles built on or before 12-jun-2017 may exhibit a driver's power seat function that is inoperative with or without fuse f74 open. follow the service procedure steps to correct the condition.
- Bulletin:
- SSM 47000
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2013-2018 escape/fusion/mkz vehicles equipped with 2.5l or 1.5l/2.0l/3.0l ecoboost engine, 2015-2018 mkc/edge/explorer vehicles equipped with 2.0l/2.3l/2.7l ecoboost engine, 2016-2018 mkx vehicles equipped with 2.7l ecoboost engine, 20
- Bulletin:
- SSM 47041
- Component:
- 353000 equipment:electrical
- Summary:
- Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
- Bulletin:
- TSB18-2025
- Component:
- 221600 seats:front assembly:power adjust
- Summary:
- Some 2017 fusion/mkz vehicles built on or before 12-jun-2017 may exhibit a driver's power seat function that is inoperative with or without fuse f74 open. follow the service procedure steps to correct the condition.
- Bulletin:
- SSM 47000
- Component:
- 060000 engine (pws)
- Summary:
- Some 2013-2018 escape/fusion/mkz vehicles equipped with 2.5l or 1.5l/2.0l/3.0l ecoboost engine, 2015-2018 mkc/edge/explorer vehicles equipped with 2.0l/2.3l/2.7l ecoboost engine, 2016-2018 mkx vehicles equipped with 2.7l ecoboost engine, 20
- Bulletin:
- SSM 47041
- Component:
- 110000 electrical system
- Summary:
- Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
- Bulletin:
- SSM 47344
- Component:
- 110000 electrical system
- Summary:
- Some 2016 mkx and 2017 continental/mkz vehicles equipped with a revel ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. to determine if the vehicle is equipped with a rev
- Bulletin:
- SSM 47379
- Component:
- 110000 electrical system
- Summary:
- Various 2016-2018 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
- Bulletin:
- SSM 47380
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2018 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so
- Bulletin:
- 18M02
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Certain 2017 model year multiple vehicle lines - california emission warranty parts coverage
- Bulletin:
- 18L02
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Certain 2017 model year multiple vehicle lines - california emission warranty parts coverage
- Bulletin:
- SSM 47424
- Component:
- 110000 electrical system
- Summary:
- Some 2017-2018 continental, mkc, mkx, mkz, and fusion vehicles with an instrument panel center mounted speaker and 2017-2018 escape vehicles with sony audio systems may exhibit an inoperative speed compensated volume feature. this may be du
- Bulletin:
- SSM 47444
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2018 ford and lincoln vehicles equipped with sync 3 not at the latest software level may exhibit various performance related concerns such as display operation, navigation, voice recognition, phone pairing, applink, travel link, s
- Bulletin:
- SSM 47446
- Component:
- 060000 engine and engine cooling
- Summary:
- Some ford and lincoln vehicles equipped with a 2.7l or 3.0l ecoboost engine may exhibit an oil leak from the engine oil pan rtv seal. replace the oil pan following the procedure in workshop manual (wsm) section, 303-01. after removing the o
- Bulletin:
- SSM 47462
- Component:
- 060000 engine and engine cooling
- Summary:
- 2015-2018 edge, fusion, focus, mkz, mkc, escape vehicles equipped with a 2.0l ecoboost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. refer to the extended coolant pressure test and checking for combustio
- Bulletin:
- SSM 47489
- Component:
- 010000 steering
- Summary:
- When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition
- Bulletin:
- SSM 47502
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2017-2018 fusion, mkz and c-max vehicles with 2.0l gas/electric engine may exhibit an illuminated mil with dtc p013a in the powertrain control module(pcm). this may be due to an exhaust system leak. exhaust leak inspection should be co
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