2017 LAND ROVER RANGE ROVER EVOQUE Recalls (2)
- Campaign:
- 16V889000 on 12/08/2016
- Component:
- Suspension:front:control arm:lower arm
- Manufactured:
- 06/06/2016 - 08/25/2016
- Affected:
- 220
- Defect:
- Jaguar land rover north america, llc (land rover) is recalling certain model year 2016-2017 land rover discovery sport vehicles manufactured may 30, 2016, to august 24, 2016, and 2016-2017 range rover evoque vehicles manufactured june 7, 2016, to august 26, 2016. the affected vehicles have front lower control arm fasteners that may fail due to an assembly error, possibly resulting in separation of the steering knuckle.
- Consequence:
- If the fasteners were to fail causing the knuckle to separate, vehicle handling may be affected, increasing the risk of a crash.
- Correction:
- Land rover will notify owners, and dealers will replace the hardware that connects the front lower control arm to the knuckle, free of charge. the recall began on january 27, 2017. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is q650/q651.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V941000 on 12/28/2016
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 08/30/2016 - 09/22/2016
- Affected:
- 550
- Defect:
- Jaguar land rover north america, llc (land rover) is recalling certain 2016 land rover range rover and range rover sport vehicles and 2017 range rover evoque vehicles. the affected vehicles have a front passenger air bag inflator initiator that may fail to ignite during a crash, preventing the air bag from deploying.
- Consequence:
- In the event of a crash of sufficient severity, the front passenger air bag may not deploy as required, increasing the risk of injury.
- Correction:
- Land rover will notify owners, and dealers will replace the front passenger air bag, free of charge. the recall is expected to begin february 20, 2017. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is p094.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2017 LAND ROVER RANGE ROVER EVOQUE TSBs (167)
- Bulletin:
- LTB00820NAS2
- Component:
- 350000 equipment
- Summary:
- Situation: the head up display (hud) may take a longer-than-expected period of time to display in higher ambient temperatures.
- Bulletin:
- LTB00696NAS5
- Component:
- 350000 equipment
- Summary:
- Situation: the front overhead console sunglasses holder may not open/close.
- Bulletin:
- LTB00990NAS1
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Situation: corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking.
- Bulletin:
- LTB00997NAS1
- Component:
- 350000 equipment
- Summary:
- Situation: a sill treadplate may be loose.
- Bulletin:
- SSM73026
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: customer complaint of 1.no gps signal. 2.no update on current vehicle position on the display. 3.no update to the time displayed. 4.china only might state that the gps page says the gps signal is invalid.
- Bulletin:
- Q620 UPS6716-6BN
- Component:
- 114000 electrical system:wiring
- Summary:
- Situation: an issue has been identified on the vehicle within the listed affected vehicle range where the wrong headlamp wiring harness has been fitted to the vehicle; consequently, the harness is missing supplementary relays and contains a
- Bulletin:
- SSM72584
- Component:
- 060000 engine (pws)
- Summary:
- Issue: customer has observed 'check engine light' - also known as 'engine malfunction indicator lamp (mil)' - illuminated in the instrument cluster & dtc p2096-00 and/or p2097-00 is evident in the pcm. a concern in the pcm diagnostic softw
- Bulletin:
- SSM72849
- Component:
- 110000 electrical system
- Summary:
- Issue electronic toll tags may not be read correctly by toll readers on vehicles with solar attenuating (irr) glass. cause. this may be caused by not positioning the electronic toll tag properly in the infrared radiation reflective (irr) la
- Bulletin:
- SSM72961
- Component:
- 110000 electrical system
- Summary:
- Issue: tunescan does not operate, scrolling window animation is constantly running.
- Bulletin:
- SSM72964
- Component:
- 161000 structure:frame and members
- Summary:
- Issue: the customer may express the concern that the carpet in one or both of the front passenger footwells is wet.
- Bulletin:
- SSM72972
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may experience incontrol touch pro not displaying audio track artwork on the touch screen (ts) when using a universal serial bus (usb) flash drive, compact disc (cd), external media storage device or infotainment master con
- Bulletin:
- LTB00986NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- Situation: a 'transmission fault' message may be displayed in the instrument cluster.
- Bulletin:
- SSM72864
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Issue: customers are reporting that the front windows of the evoque convertible do not lower fully. the window remains approximately 25mm above the waist line of the door.
- Bulletin:
- SSM72905
- Component:
- 060000 engine (pws)
- Summary:
- Issue: low coolant warning illuminated in instrument cluster (ic)
- Bulletin:
- SSM72911
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72914
- Component:
- 110000 electrical system
- Summary:
- "issue: vehicles fitted with incontrol touch touchscreen goes into re-cycle mode (re-boots) when the ignition is switched on."
- Bulletin:
- SSM72937
- Component:
- 110000 electrical system
- Summary:
- Issue: customers are reporting that the folding convertible top (roof) is not operating. they may also report an error message "top is not locked, less than 50km/h drive".
- Bulletin:
- SSM72940
- Component:
- 350000 equipment
- Summary:
- Issue: customers may report erratic ambient air temperature readings or default setting (i.e. -40 degrees).
- Bulletin:
- Q612NAS1
- Component:
- 118000 electrical system: software
- Summary:
- "situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integ
- Bulletin:
- SSM71278
- Component:
- 016000 steering:electric power assist system
- Summary:
- Issue: a customer may report the vehicle steering feels heavy following an eco stop start event, potentially accompanied by visual or audible warnings through the instrument pack.
- Bulletin:
- SSM72838
- Component:
- 118000 electrical system: software
- Summary:
- "issue: during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete 'varian
- Bulletin:
- SSM72852
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there
- Bulletin:
- SSM72874
- Component:
- 136200 visibility:windshield wiper/washer:motor
- Summary:
- Issue: retailers are replacing front windscreen wiper motors due to park position concerns.
- Bulletin:
- SSM72876
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: homelink universal transmitter not working
- Bulletin:
- SSM72877
- Component:
- 118000 electrical system: software
- Summary:
- Issue: after completing any modification to the car configuration file (ccf) on the vehicles mentioned in this ssm either of the two issues below can occur: 'the diagnostic trouble codes (dtcs) u2300-62 or u2300-54 is stored in the body con
- Bulletin:
- SSM72883
- Component:
- 118000 electrical system: software
- Summary:
- Issue: a customer may express a concern that the incontrol touch pro features may not function as expected. this includes cd player performance, screen reset issues - not be able to use the hard key to go to previous track, have to use the
- Bulletin:
- SGI16-29
- Component:
- 118000 electrical system: software
- Summary:
- "description of issue: a potential issue has been identified on a limited number of vehicles listed in the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (
- Bulletin:
- Q642NAS2
- Component:
- 118000 electrical system: software
- Summary:
- Tcu security key was not subject to an end of line test and verfivation
- Bulletin:
- SGI17-02.2
- Component:
- 353000 equipment:electrical
- Summary:
- Tcu security key was not subject to an end of line test and verfivation
- Bulletin:
- SSM72659
- Component:
- 021000 suspension:front
- Summary:
- Audible noise from the front or rear corners of the vehicle
- Bulletin:
- SSM72683
- Component:
- 030000 brakes (pws)
- Summary:
- Squeak from the front brake system
- Bulletin:
- SSM73279
- Component:
- 354000 equipment:mechanical
- Summary:
- Rattle or tizz from within the interior of the vehicle
- Bulletin:
- SSM73291
- Component:
- 103000 power train:automatic transmission
- Summary:
- Tcm dtcs p2545-86 and/or p3546 codes stored
- Bulletin:
- SSM73296
- Component:
- 162300 structure:body:door
- Summary:
- Door handles are being returned incomplete or dismantled
- Bulletin:
- SSM73299
- Component:
- 111000 electrical system:battery
- Summary:
- Tcu fails activation dtc u2109-09
- Bulletin:
- SSM72838
- Component:
- 110000 electrical system
- Summary:
- "issue during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete 'varian
- Bulletin:
- LTB01030NAS2
- Component:
- 020000 suspension
- Summary:
- "situation: a squeak and/or rubbing noise from the front right of the vehicle while driving may be evident."
- Bulletin:
- LTB01045NAS1
- Component:
- 034520 service brakes, hydraulic:foundation components:disc:pads
- Summary:
- "situation: a 'groan', 'drone', 'honk', and/or 'graunch' noise may be heard from the rear brakes, most noticeable during light braking when reversing after an initial start in colder ambient temperatures."
- Bulletin:
- SSM73548
- Component:
- 350000 equipment
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery.
- Bulletin:
- SFCC-14SEP17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Presentation from dealer shop foreman conference call
- Bulletin:
- LTB01142NAS1
- Component:
- 162300 structure:body:door
- Summary:
- The rear left and/or right door window(s) may not close and/or the window(s) appear to be dislodged/jammed.
- Bulletin:
- N118NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
- Bulletin:
- LTB01119NAS2
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The ambient air temperature display may not be correct.
- Bulletin:
- LTB01135NAS1
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The incontrol® secure system may incorrectly identify the vehicle as stolen after crossing an international border. this will result in the telematics service provider contacting the customer to confirm if theft has occurred. until the cust
- Bulletin:
- LTB01086NAS2
- Component:
- 350000 equipment
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- LTB01085NAS2
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On vehicles fitted with the incontrol© touch? information and entertainment system, the system may intermittently, and without user input, 'reset' -- the touchsceen will become blank and then display the land rover logo.
- Bulletin:
- LTB01151NAS1
- Component:
- 353000 equipment:electrical
- Summary:
- During a bluetooth® call, an interference/screech/popping noise may be heard.
- Bulletin:
- SSM73815
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: customer reports that, intermittently, the vehicle will not crank.
- Bulletin:
- SSM73792
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
- Bulletin:
- LTB00401NAS6
- Component:
- 010000 steering
- Summary:
- The steering wheel may exhibit a vibration / shimmy while driving.
- Bulletin:
- SSM73823
- Component:
- 111000 electrical system:battery
- Summary:
- Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
- Bulletin:
- SSM73629
- Component:
- 020000 suspension
- Summary:
- Jaguar land rover is trialling a new diagnostic procedure for wheel alignment. we require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on evoque (l538), discovery sport (l550), rr (l
- Bulletin:
- N118NAS3
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
- Bulletin:
- SFCC_08MAR18_03
- Component:
- 350000 equipment
- Summary:
- Buzz/warble noise heard by the recipient of a bluetooth phone call.
- Bulletin:
- LTB00766NAS1
- Component:
- 110000 electrical system
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens
- Bulletin:
- LTB01029NAS2
- Component:
- 030000 service brakes, hydraulic
- Summary:
- A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
- Bulletin:
- SSM73799
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SGI18-05
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is star
- Bulletin:
- LTB01030NAS3
- Component:
- 354000 equipment:mechanical
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- LTB01149NAS1
- Component:
- 110000 electrical system
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SSM73150 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
- Bulletin:
- SSM73150
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
- Bulletin:
- SSM73678
- Component:
- 062200 engine and engine cooling:cooling system:fan
- Summary:
- Issue: unexpected noise from head-up display (hud)
- Bulletin:
- SFCC-11JAN18 Att
- Component:
- 353600 equipment:air conditioner
- Summary:
- A customer may report the ambient air temperature display is incorrect.
- Bulletin:
- LTB01186NAS1
- Component:
- 060000 engine (pws)
- Summary:
- The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) and/or the engine may be running poorly or exhibiting instability. upon further diagnosis, the technician may find diagnostic trouble code (dtc) p
- Bulletin:
- LTB00928NAS2
- Component:
- 280000 back over prevention
- Summary:
- After selecting reverse (r), the rear view camera (rvc) image displayed on the touchscreen may appear misted or foggy.
- Bulletin:
- SSM73845
- Component:
- 110000 electrical system
- Summary:
- In the event that a srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
- Bulletin:
- SSM73849
- Component:
- 110000 electrical system
- Summary:
- Issue the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with the atcm
- Bulletin:
- SSM73799
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73859
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are replacing sections of the front carpet due to complaints from the customer that the carpet is wrinkled, misshapen or creased.
- Bulletin:
- SSM72961
- Component:
- 110000 electrical system
- Summary:
- Issue: tunescan does not operate, scrolling window animation is constantly running.
- Bulletin:
- SSM72543
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
- Bulletin:
- LTB01174NAS1
- Component:
- 160000 structure
- Summary:
- On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
- Bulletin:
- SGI18-20
- Component:
- 350000 equipment
- Summary:
- A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
- Bulletin:
- LTB01086NAS3
- Component:
- 350000 equipment
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- SSM73799
- Component:
- 350000 equipment
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM72636
- Component:
- 220000 seats
- Summary:
- Issue: any issue affecting the operation of climate control seats. for example: seat heating or cooling inoperative, intermittent operation, noisy operation, poor heating or cooling efficiency, heating or cooling operation slow.
- Bulletin:
- SSM73349
- Component:
- 137000 visibility:rear window wiper/washer
- Summary:
- Issue: it may be found that the rear window washer jets have no function, despite proper operation of the windshield washer pump and fluid being present in the reservoir.
- Bulletin:
- SSM72964
- Component:
- 350000 equipment
- Summary:
- Issue: the customer may express the concern that the carpet in one or both of the front passenger footwells is wet.
- Bulletin:
- SSM73291
- Component:
- 100000 power train
- Summary:
- Discovery sport (lc) 2015my onwards & range rover evoque (lv) 2014my onwards fitted with 9hp48 9-speed automatic transmission: retailers reporting these vehicles are flagging the following (tcm) transmission control module dtc?s p2545-86 an
- Bulletin:
- SSM73065
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
- Bulletin:
- SSM73584
- Component:
- 020000 suspension
- Summary:
- Issue: a small number of customers with 17my l538 discovery sports and l550 discovery sports with active driveline may complain of a grinding noise and vibration from their vehicle when transitioning from 4wd to 2wd. the vehicle will not en
- Bulletin:
- SSM73458
- Component:
- 160000 structure
- Summary:
- Issue: customers are reporting a door rattle from one or more doors.
- Bulletin:
- SSM72929
- Component:
- 110000 electrical system
- Summary:
- Issue: the touch screen (ts) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and blank scree
- Bulletin:
- SSM72570
- Component:
- 110000 electrical system
- Summary:
- Issue: a customer may report that intermittently a ?low battery warning? message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
- Bulletin:
- SSM72774
- Component:
- 350000 equipment
- Summary:
- issue: a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
- Bulletin:
- SSM72011
- Component:
- 350000 equipment
- Summary:
- Issue: the wrong component maybe replaced when troubleshooting bluetooth connectivity in car.
- Bulletin:
- SSM72852
- Component:
- 350000 equipment
- Summary:
- Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there
- Bulletin:
- SSM72738
- Component:
- 160000 structure
- Summary:
- Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
- Bulletin:
- LTB00990NAS4
- Component:
- 045000 service brakes, air:disc
- Summary:
- Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking
- Bulletin:
- SSM73947
- Component:
- 060000 engine (pws)
- Summary:
- Issue: the customer reports a mil and p144c-00 is observed in the pcm.
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM73928
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73928 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73959
- Component:
- 073100 fuel system, gasoline:fuel injection system:fuel rail
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
- Bulletin:
- LTB01149NAS2
- Component:
- 162800 structure:body:hood
- Summary:
- Hood open' warning message displayed on instrument cluster
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72703 Attachm
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM73619
- Component:
- 350000 equipment
- Summary:
- Issue: jlr quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
- Bulletin:
- LTB01060NAS2
- Component:
- 110000 electrical system
- Summary:
- One or more power windows may be inoperative.
- Bulletin:
- SSM73920
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
- Bulletin:
- LTB01200NAS1
- Component:
- 162300 structure:body:door
- Summary:
- Distortion/vibration may be evident from a front door speaker.
- Bulletin:
- SSM73548
- Component:
- 162000 structure:body
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
- Bulletin:
- SSM72911
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72911 Attachm
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: customer may express concern with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72759
- Component:
- 162300 structure:body:door
- Summary:
- Issue: side doors are being replaced in service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors.
- Bulletin:
- SSM72937
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Issue: customers are reporting that the folding convertible top (roof) is not operating. they may also report an error message "top is not locked, less than 50km/h drive". this error has been observed during static position and whilst movin
- Bulletin:
- SSM73369
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Issue: exterior rear view mirrors are being replaced unnecessarily.
- Bulletin:
- SSM70798
- Component:
- 170000 latches/locks/linkages
- Summary:
- Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
- Bulletin:
- LTB01009NAS6
- Component:
- 118000 electrical system: software
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
- Bulletin:
- SSM73927
- Component:
- 110000 electrical system
- Summary:
- Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM71859
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: customers / dealers may report a concern with the condition of seat covers
- Bulletin:
- SSM72456
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- SSM73947
- Component:
- 070000 fuel system, gasoline
- Summary:
- Issue: the customer reports a mil and p144c-00 is observed in the pcm.
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM73928
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73928 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73959
- Component:
- 073100 fuel system, gasoline:fuel injection system:fuel rail
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
- Bulletin:
- LTB01149NAS2
- Component:
- 162800 structure:body:hood
- Summary:
- Hood open' warning message displayed on instrument cluster
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72703 Attachm
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM74001
- Component:
- 350000 equipment
- Summary:
- Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
- Bulletin:
- LTB01133NAS1
- Component:
- 110000 electrical system
- Summary:
- During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
- Bulletin:
- N118NAS4
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
- Bulletin:
- SSM73959
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01068NAS2
- Component:
- 350000 equipment
- Summary:
- The air blowing through the a-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
- Bulletin:
- LTB00766NAS2
- Component:
- 350000 equipment
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens.
- Bulletin:
- LTB01149NAS3
- Component:
- 110000 electrical system
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SSM73305
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
- Bulletin:
- SSM74043
- Component:
- 350000 equipment
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
- Bulletin:
- LTB01064NAS2
- Component:
- 010000 steering
- Summary:
- A judder from the vehicle at low speeds when steering may be evident.
- Bulletin:
- LTB01030NAS4
- Component:
- 160000 structure
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- SSM73959.2
- Component:
- 110000 electrical system
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- SSM73619
- Component:
- 350000 equipment
- Summary:
- Issue: jlr quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
- Bulletin:
- LTB01060NAS2
- Component:
- 110000 electrical system
- Summary:
- One or more power windows may be inoperative.
- Bulletin:
- SSM73920
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
- Bulletin:
- LTB01200NAS1
- Component:
- 350000 equipment
- Summary:
- Distortion/vibration may be evident from a front door speaker.
- Bulletin:
- SSM73548
- Component:
- 160000 structure
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
- Bulletin:
- SSM72911
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72911 Attachm
- Component:
- 160000 structure
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: customer may express concern with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72759
- Component:
- 162300 structure:body:door
- Summary:
- Issue: side doors are being replaced in service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors.
- Bulletin:
- SSM72937
- Component:
- 350000 equipment
- Summary:
- Issue: customers are reporting that the folding convertible top (roof) is not operating. they may also report an error message "top is not locked, less than 50km/h drive". this error has been observed during static position and whilst movin
- Bulletin:
- SSM73369
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Issue: exterior rear view mirrors are being replaced unnecessarily.
- Bulletin:
- SSM70798
- Component:
- 170000 latches/locks/linkages
- Summary:
- Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
- Bulletin:
- LTB01009NAS6
- Component:
- 118000 electrical system: software
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
- Bulletin:
- SSM73927
- Component:
- 110000 electrical system
- Summary:
- Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
- Bulletin:
- SSM73939
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM71859
- Component:
- 350000 equipment
- Summary:
- Issue: customers / dealers may report a concern with the condition of seat covers
- Bulletin:
- SSM72456
- Component:
- 120000 lighting (pws)
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- LTB01133NAS1
- Component:
- 110000 electrical system
- Summary:
- During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
- Bulletin:
- N118NAS4
- Component:
- 060000 engine (pws)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
- Bulletin:
- SSM73959
- Component:
- 110000 electrical system
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01068NAS2
- Component:
- 353600 equipment:air conditioner
- Summary:
- The air blowing through the a-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
- Bulletin:
- LTB00766NAS2
- Component:
- 117000 digital instrument panel
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens.
- Bulletin:
- LTB01149NAS3
- Component:
- 162800 structure:body:hood
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SSM73305
- Component:
- 060000 engine (pws)
- Summary:
- Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
- Bulletin:
- SSM74043
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
- Bulletin:
- LTB01064NAS2
- Component:
- 010000 steering
- Summary:
- A judder from the vehicle at low speeds when steering may be evident.
- Bulletin:
- LTB01030NAS4
- Component:
- 020000 suspension
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- SSM73959.2
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- SSM74093
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- The customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01151NAS2
- Component:
- 350000 equipment
- Summary:
- During a bluetooth® call, an interference/screech/popping noise may be heard.
- Bulletin:
- SSM74130
- Component:
- 110000 electrical system
- Summary:
- Jaguar land rover released pathfinder 195 on 11th october and symptom driven diagnostics (sdd) 154.05 on 8th october. as part of our continued efforts in increasing our customer experience, the release contains the latest incontrol softwar
- Bulletin:
- SSM73949
- Component:
- 110000 electrical system
- Summary:
- Customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
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