2017 LAND ROVER DISCOVERY Recalls (2)

Campaign:
18V337000 on 05/24/2018
Component:
Fuel system, gasoline
Manufactured:
09/27/2016 - 01/09/2017
Affected:
1,917
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain 2017 land rover range rover, range rover sport, and discovery vehicles. the fuel gauge on these vehicles may indicate that the fuel level is low and illuminate the warning lamp, when the fuel tank actually has more fuel. the engine management software may also cut off the engine when the vehicle has traveled approximately 17 more miles.
Consequence:
If the engine were to shut off, it can cause loss of power brake assistance. an engine stall would cause a loss of drive power. both scenarios can increase the risk of a crash.
Correction:
Land rover will notify owners, and dealers will install a software update to correct the fuel level reading, free of charge. the recall began on june 22, 2018. owners may land rover customer service at 1-800-637-6837. land rover's number for this recall is n206.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V337000 on 05/24/2018
Component:
Electrical system: software
Manufactured:
09/27/2016 - 01/09/2017
Affected:
1,917
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain 2017 land rover range rover, range rover sport, and discovery vehicles. the fuel gauge on these vehicles may indicate that the fuel level is low and illuminate the warning lamp, when the fuel tank actually has more fuel. the engine management software may also cut off the engine when the vehicle has traveled approximately 17 more miles.
Consequence:
If the engine were to shut off, it can cause loss of power brake assistance. an engine stall would cause a loss of drive power. both scenarios can increase the risk of a crash.
Correction:
Land rover will notify owners, and dealers will install a software update to correct the fuel level reading, free of charge. the recall began on june 22, 2018. owners may land rover customer service at 1-800-637-6837. land rover's number for this recall is n206.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 LAND ROVER DISCOVERY TSBs (302)

Bulletin:
SSM73372
Component:
110000 electrical system
Summary:
Issue: reports have been received that advanced driver assist system (adas) cannot be selected within the instrument cluster menus, (feature remains 'greyed out') and one or more of the following dtc's are stored in the image processing mod
Bulletin:
SSM73332
Component:
121000 exterior lighting:headlights
Summary:
Issue: land rover discovery (l462) prior to the vin of lr008316, customers or retailers may report that the headlamp profile to the fender (wing) or the headlamp to grille / bumper profile is incorrect ? see attached file for examples
Bulletin:
SSM73386
Component:
162500 structure:body:tailgate
Summary:
Issue: the tailgate fails to open when commanded via the key fob or tailgate release button
Bulletin:
N042 UPS2917-1BN
Component:
131000 visibility:windshield
Summary:
Situation: an issue has been identified on certain vehicles within the listed. affected vehicle range where the exterior 'a' pillar windshield moulding seals may come loose.
Bulletin:
N053 UPS4217-1bN
Component:
117000 digital instrument panel
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where, as a result of a prior car configuration file (ccf) update, the autonomous emergency braking (aeb) and driver fatigue alert features
Bulletin:
N048NAS1
Component:
162200 structure:body:bumpers
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range may have been manufactured away from process and in some cases, a front fender has been installed without air flow ducts. investigations ha
Bulletin:
SGI17-26
Component:
030000 brakes (pws)
Summary:
Description of issue: a potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where, as a result of a prior car configuration file (ccf) update, the autonomous emergency brak
Bulletin:
SSM73408
Component:
162200 structure:body:bumpers
Summary:
Issue: the front license plate plinth does not fit on the bumper correctly.
Bulletin:
SSM73332
Component:
121000 exterior lighting:headlights
Summary:
Issue: land rover discovery (l462) prior to the vin of lr008316, customers or retailers may report that the headlamp profile to the fender (wing) or the headlamp to grille / bumper profile is incorrect ? see attached file for examples
Bulletin:
N037NAS2
Component:
118000 electrical system: software
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel and not allowing users to select an
Bulletin:
SSM73453
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: retailers are reporting that the issue remains after completing ltb00827.
Bulletin:
LTB01077NAS1
Component:
103300 power train:automatic transmission:gear position indication (prndl)
Summary:
Situation: a 'gearbox not in park' message may be displayed on the instrument cluster with the transmission in 'p' (park).
Bulletin:
SSM73455
Component:
117000 digital instrument panel
Summary:
Issue: customers are reporting the bonnet open signal is showing on the instrument cluster.
Bulletin:
SSM73458
Component:
162300 structure:body:door
Summary:
Issue: customers are reporting a door rattle from one or more doors.
Bulletin:
N042NAS1
Component:
131000 visibility:windshield
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where the exterior 'a' pillar windshield moulding seals may come loose.
Bulletin:
N048NAS2
Component:
060000 engine and engine cooling
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range may have been manufactured away from process and in some cases, a front fender has been installed without air flow ducts. investigations ha
Bulletin:
Q633NAS5
Component:
353000 equipment:electrical
Summary:
Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol® touch pro system. some customers may have experienced infotainment issues and this software upgrad
Bulletin:
SSM73469
Component:
353000 equipment:electrical
Summary:
Issue: customers require a rear screen replacement. potential customer symptoms may include: *poor radio reception. *poor window demist/defrost.
Bulletin:
SSM72683
Component:
030000 brakes (pws)
Summary:
Issue: 15-17my lr discovery sport (l550) and 16-17my rr evoque (l538) customers may complain of a 'squeal' or 'squeak' from the front brake system with light brake applications during low speed driving or manoeuvring. the complaint is most
Bulletin:
LTB01029NAS1
Component:
030000 brakes (pws)
Summary:
Situation: a noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
Bulletin:
SSM73421
Component:
284000 back over prevention: camera system
Summary:
Issue: land rover has received reports where during diagnosis of the surround camera system the diagnostic trouble code (dtc) b12bd-31 "rear camera - no signal" and or u1a4b-49 "control module processor b - internal failure" stored in the
Bulletin:
SSM73437
Component:
010000 steering
Summary:
Issue: vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
Bulletin:
SSM73415
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Issue: a customer may report a concern that after a dvd is inserted in the optical disc drive on vehicles manufactured with the in control touch pro infotainment system the following message is shown intermittently: "disc error - check dis
Bulletin:
SGI17-34
Component:
118000 electrical system: software
Summary:
Description of issue: a potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range may experience the satellite digital audio radio service (sdars) system 'freeze' on the current
Bulletin:
LTB01094NAS1
Component:
220000 seats
Summary:
Situation: when operating the third row seat intelligent seat fold feature, the left seatback may fold down and then return to the raised position.
Bulletin:
SSM73532
Component:
110000 electrical system
Summary:
Issue: customer may arrive at retailer with concern relating to loss of performance and engine mil light illuminated on instrument cluster. please note:- this ssm relates only to the above vehicles fitted with aj200d high power derivatives
Bulletin:
SSM73548
Component:
350000 equipment
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery.
Bulletin:
SSM73527
Component:
138000 visibility:defroster/defogger system
Summary:
Issue: a customer may express a concern of one or more of the following symptoms: * cycling vent temperatures, blowing warm and then cold. * misting up of the front, side or rear screen(s) in cool ambient air temperatures (less than 15°c
Bulletin:
SSM73553
Component:
110000 electrical system
Summary:
Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure * recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
Bulletin:
LTB00837NAS3
Component:
100000 power train
Summary:
Situation: a fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident.
Bulletin:
LTB01009NAS4
Component:
118000 electrical system: software
Summary:
Situation: in response to customer feedback on the performance of the incontrol® touch pro system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwar
Bulletin:
LTB01065NAS1
Component:
162500 structure:body:tailgate
Summary:
Situation: the tailgate may not open when using the remote transmitter or the tailgate release button.
Bulletin:
LTB01086NAS1
Component:
350000 equipment
Summary:
Situation: the keyless entry system lock function may not operate or operates intermittently.
Bulletin:
LTB01096NAS1
Component:
110000 electrical system
Summary:
Situation: one or more of the following may be evident: ? the engine does not start; ? the engine lacks power; and/or ? the engine runs rough. during diagnosis, the technician may find diagnostic trouble code (dtc) p008a-84 stored in the p
Bulletin:
LTB01100NAS1
Component:
162900 structure:body:roof and pillars
Summary:
Situation: a roof panel molding may be loose and/or wind noise may be evident from the upper windshield/roof panel area.
Bulletin:
LTB01106NAS1
Component:
060000 engine (pws)
Summary:
Situation: an engine hesitation at approximately 20mph during light throttle (1,400-2,000 engine revolutions per minute [rpm]) may be evident.
Bulletin:
SSM73374
Component:
110000 electrical system
Summary:
Issue: a customer may express a concern that the instrument cluster displays the cruise control value all the way down to 10mph or 10kph but the cruise control value is not displayed on head up display below 20mph or 20kph.
Bulletin:
SSM73563
Component:
353000 equipment:electrical
Summary:
Issue: customer reports warning lamp illuminates combined with a message stating that only normal height is available. when interrogated with diagnostic equipment the following fault codes may be present: c1a20-64, c1131-92
Bulletin:
SSM73441
Component:
020000 suspension
Summary:
Issue: a customer may report that one or both of the messages "suspension fault, drive with care." or "adaptive dynamics fault" are displayed intermittently on the instrument cluster. following diagnosis using pathfinder the diagnostic tr
Bulletin:
SFCC-14SEP17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Presentation from dealer shop foreman conference call
Bulletin:
LTB01120NAS1
Component:
353600 equipment:air conditioner
Summary:
A lack of cooling from the air conditioning (a/c) system may be evident.
Bulletin:
LTB01109NAS1
Component:
100000 power train
Summary:
The terrain response® system may not operate as expected when in 'auto' mode by not automatically selecting the correct driving mode. as the driving mode changes, the transmission may downshift, the engine revolutions per minute (rpm) may a
Bulletin:
SSM73688
Component:
111000 electrical system:battery
Summary:
Issue: unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
Bulletin:
N135NAS1
Component:
117000 digital instrument panel
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which may display an adaptive damping (ad) warning message on the instrument cluster (ic). investigations have identified that diagnostic trouble code
Bulletin:
SSM73692
Component:
130000 visibility
Summary:
Issue: customers are reporting various issues with sun visors. these include, but are not limited to: ?loose retaining clips (attachment1) ?sun visors not being held in place by the retaining clip (attachment2). ?inability to hold position
Bulletin:
SSM73692 Attachm
Component:
130000 visibility
Summary:
Issue: customers are reporting various issues with sun visors. these include, but are not limited to: ?loose retaining clips (attachment1) ?sun visors not being held in place by the retaining clip (attachment2). ?inability to hold position
Bulletin:
SSM73692 Attachm
Component:
130000 visibility
Summary:
Issue: customers are reporting various issues with sun visors. these include, but are not limited to: ?loose retaining clips (attachment1) ?sun visors not being held in place by the retaining clip (attachment2). ?inability to hold position
Bulletin:
SSM73692 Attachm
Component:
130000 visibility
Summary:
Issue: customers are reporting various issues with sun visors. these include, but are not limited to: ?loose retaining clips (attachment1) ?sun visors not being held in place by the retaining clip (attachment2). ?inability to hold position
Bulletin:
SSM73692 Attachm
Component:
130000 visibility
Summary:
Issue: customers are reporting various issues with sun visors. these include, but are not limited to: ?loose retaining clips (attachment1) ?sun visors not being held in place by the retaining clip (attachment2). ?inability to hold position
Bulletin:
SGI17-59
Component:
117000 digital instrument panel
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range which may display an adaptive damping (ad) warning message on the instrument cluster (ic). investigations have ident
Bulletin:
SSM73699
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addit
Bulletin:
SA17TE-10
Component:
355200 equipment:other:owners/service/other manual
Summary:
Re: temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:
SSM73705
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Issue: cd/dvd disc can be inserted into the vehicle but will not play or eject.
Bulletin:
SSM73705 Attachm
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Issue: cd/dvd disc can be inserted into the vehicle but will not play or eject.
Bulletin:
LTB00836NAS4
Component:
162510 structure:body:tailgate:hinge and attachments
Summary:
The tailgate interior trim panel may become detached from the tailgate during closing.
Bulletin:
LTB01121NAS1
Component:
354000 equipment:mechanical
Summary:
The front stowage compartment, located behind the integrated control panel (icp), may not open.
Bulletin:
LTB01117NAS1
Component:
100000 power train
Summary:
No drive when the transmission control switch (tcs) is in the drive (d) position after an auto stop/start. the drive (d) lamp will flash on the tcs and a 're-select gear to manoeuvre' message will be displayed on the instrument cluster (ic)
Bulletin:
SSM73521
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
Bulletin:
SSM73587
Component:
353600 equipment:air conditioner
Summary:
Issue: a customer may report that there is a noticeable temperature difference between the left hand and right hand heating ventilation air conditioning (hvac) vents when the temperatures selected on the front integrated control panel are s
Bulletin:
SSM73587 Attachm
Component:
353600 equipment:air conditioner
Summary:
Issue: a customer may report that there is a noticeable temperature difference between the left hand and right hand heating ventilation air conditioning (hvac) vents when the temperatures selected on the front integrated control panel are s
Bulletin:
SSM73628
Component:
117000 digital instrument panel
Summary:
Issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
SSM73628 Attachm
Component:
117000 digital instrument panel
Summary:
Issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
LTB00510NAS2
Component:
113000 electrical system:starter assembly
Summary:
The auto stop/start system may be inoperative.
Bulletin:
N027NAS2
Component:
110000 electrical system
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range may have been manufactured away from process and, in some cases, the autonomous emergency braking (aeb) is not available. the message 'aeb' not availa
Bulletin:
SGI17-25
Component:
110000 electrical system
Summary:
A potential issue has been identified on certain land rover vehicles within the listed affected vehicle range may have been manufactured away from process and, in some cases, the autonomous emergency braking (aeb) is not available. the me
Bulletin:
N060 UPS5017-2BN
Component:
114300 electrical system:wiring: rear compartment/trunk
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the deployable luggage compartment floor lever arm spigot ball may fracture in some instances, requiring the customer to manually close the depl
Bulletin:
SGI17-41
Component:
114300 electrical system:wiring: rear compartment/trunk
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the deployable luggage compartment floor lever arm spigot ball may fracture in some instances, requiring the c
Bulletin:
SSM73703
Component:
162800 structure:body:hood
Summary:
Issue: retailors are replacing hood/bonnet seals (see fig.1 & 2 of attached illustrations) that are visually different between left and right hand side. affected part numbers are: ?lr076984 ?lr076973
Bulletin:
SSM73703 Attachm
Component:
162800 structure:body:hood
Summary:
Issue: retailors are replacing hood/bonnet seals (see fig.1 & 2 of attached illustrations) that are visually different between left and right hand side. affected part numbers are: ?lr076984 ?lr076973
Bulletin:
SSM73702
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: customers have reported hse badges on the trunk of hse luxury vehicles. retailers are replacing the hse badge to meet customer expectation. cause: at 17 model year, the "hse luxury" badge has been replaced with "hse". please see the
Bulletin:
SSM73702 Attachm
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: customers have reported hse badges on the trunk of hse luxury vehicles. retailers are replacing the hse badge to meet customer expectation. cause: at 17 model year, the "hse luxury" badge has been replaced with "hse". please see the
Bulletin:
SSM73709
Component:
100000 power train
Summary:
Issue: oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear t
Bulletin:
SSM73709 Attachm
Component:
100000 power train
Summary:
Issue: oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear t
Bulletin:
N141NAS1
Component:
117000 digital instrument panel
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where a hissing or single pop noise may occur. the vehicle then displays a suspension warning message on the instrument cluster (ic), which can lead t
Bulletin:
SGI18-03
Component:
117000 digital instrument panel
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where a hissing or single pop noise may occur. the vehicle then displays a suspension warning message on the instrum
Bulletin:
LTB01143NAS1
Component:
030000 brakes (pws)
Summary:
Squeak/squeal noise from rear brakes
Bulletin:
N118NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
Bulletin:
N120NAS1
Component:
117000 digital instrument panel
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where, if the message 'service required' is displayed within the instrument cluster (ic), it cannot be cleared and will continue to display this messa
Bulletin:
SSM73628
Component:
110000 electrical system
Summary:
issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
SSM73628 Attachm
Component:
110000 electrical system
Summary:
issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
LTB01119NAS2
Component:
355200 equipment:other:owners/service/other manual
Summary:
The ambient air temperature display may not be correct.
Bulletin:
LTB01135NAS1
Component:
355200 equipment:other:owners/service/other manual
Summary:
The incontrol® secure system may incorrectly identify the vehicle as stolen after crossing an international border. this will result in the telematics service provider contacting the customer to confirm if theft has occurred. until the cust
Bulletin:
LTB01086NAS2
Component:
350000 equipment
Summary:
The keyless entry system lock function may not operate or operates intermittently.
Bulletin:
LTB01085NAS2
Component:
355200 equipment:other:owners/service/other manual
Summary:
On vehicles fitted with the incontrol© touch? information and entertainment system, the system may intermittently, and without user input, 'reset' -- the touchsceen will become blank and then display the land rover logo.
Bulletin:
SSM73409
Component:
100000 power train
Summary:
Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
Bulletin:
LTB01151NAS1
Component:
353000 equipment:electrical
Summary:
During a bluetooth® call, an interference/screech/popping noise may be heard.
Bulletin:
SSM73815
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: customer reports that, intermittently, the vehicle will not crank.
Bulletin:
LTB01148NAS1
Component:
355200 equipment:other:owners/service/other manual
Summary:
A knocking noise may be evident from the rear of the vehicle.
Bulletin:
SSM73819
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: a customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined.
Bulletin:
SSM73819 Attachm
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: a customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined.
Bulletin:
SSM73792
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
Bulletin:
LTB00994NAS1
Component:
117000 digital instrument panel
Summary:
While moving at speeds over approximately 70 km/h (40 mph), the vehicle may seem unstable and/or appear to drift on a smooth road surface. the dynamic stability control (dsc) malfunction indicator lamp (mil) may also illuminate on the instr
Bulletin:
LTB00401NAS6
Component:
010000 steering
Summary:
The steering wheel may exhibit a vibration / shimmy while driving.
Bulletin:
SSM73818
Component:
117000 digital instrument panel
Summary:
Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
Bulletin:
SSM73827
Component:
162000 structure:body
Summary:
A customer may express concern that the exterior a-post/windscreen trim has become loose or detached from their vehicle (see attachment ?1?).
Bulletin:
SSM73827 Attachm
Component:
162000 structure:body
Summary:
A customer may express concern that the exterior a-post/windscreen trim has become loose or detached from their vehicle (see attachment ?1?).
Bulletin:
SSM73827 Attachm
Component:
162000 structure:body
Summary:
A customer may express concern that the exterior a-post/windscreen trim has become loose or detached from their vehicle (see attachment ?1?).
Bulletin:
SSM73827 Attachm
Component:
162000 structure:body
Summary:
A customer may express concern that the exterior a-post/windscreen trim has become loose or detached from their vehicle (see attachment ?1?).
Bulletin:
SSM73827 Attachm
Component:
162000 structure:body
Summary:
A customer may express concern that the exterior a-post/windscreen trim has become loose or detached from their vehicle (see attachment ?1?).
Bulletin:
SSM73823
Component:
111000 electrical system:battery
Summary:
Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
Bulletin:
SSM73629
Component:
020000 suspension
Summary:
Jaguar land rover is trialling a new diagnostic procedure for wheel alignment. we require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on evoque (l538), discovery sport (l550), rr (l
Bulletin:
N118NAS3
Component:
110000 electrical system
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
Bulletin:
LTB00836NAS5
Component:
162900 structure:body:roof and pillars
Summary:
The tailgate interior trim panel may become detached from the tailgate during closing.
Bulletin:
SFCC_08MAR18_03
Component:
350000 equipment
Summary:
Buzz/warble noise heard by the recipient of a bluetooth phone call.
Bulletin:
SFCC_08MAR18_16
Component:
110000 electrical system
Summary:
The 'service required' warning text will not appear on the instrument cluster (ic) if a vehicle has reached its service point.
Bulletin:
SFCC_08MAR18_21
Component:
176100 latches/locks/linkages:hood:latch
Summary:
Customers may report the hood is difficult to open.
Bulletin:
LTB00929NAS3
Component:
173100 latches/locks/linkages:tailgate:latch
Summary:
On vehicles fitted with a powered tailgate, the tailgate lift struts may not support the tailgate in the full open position.
Bulletin:
N135NAS2
Component:
110000 electrical system
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which may display an adaptive damping (ad) warning message on the instrument cluster (ic). investigations have identified that diagnostic trouble code
Bulletin:
LTB01077NAS3
Component:
100000 power train
Summary:
A 'gearbox not in park' message may be displayed on the instrument cluster with the transmission in 'p' (park).
Bulletin:
LTB00766NAS1
Component:
110000 electrical system
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens
Bulletin:
LTB01108NAS3
Component:
110000 electrical system
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message c
Bulletin:
LTB01029NAS2
Component:
030000 service brakes, hydraulic
Summary:
A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
Bulletin:
SSM73799
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SGI18-06
Component:
117000 digital instrument panel
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where, if the message 'service required' is displayed within the instrument cluster (ic), it cannot be cleared and wil
Bulletin:
LTB01030NAS3
Component:
354000 equipment:mechanical
Summary:
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
Bulletin:
SSM73731
Component:
110000 electrical system
Summary:
Issue: drivers airbag module (dab) replacement procedure differs between pre and post 17.75 mynas spec discovery sport vehicles
Bulletin:
LTB00827NAS8
Component:
162000 structure:body
Summary:
A ticking noise may be evident from the 'b' pillar area.
Bulletin:
LTB01077NAS2
Component:
013000 steering:gear box (other than rack and pinion)
Summary:
A 'gearbox not in park' message may be displayed on the instrument cluster with the transmission in 'p' (park).
Bulletin:
LTB01149NAS1
Component:
110000 electrical system
Summary:
A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
Bulletin:
LTB01152NAS1
Component:
061000 engine and engine cooling:engine
Summary:
An 'engine oil overfill' warning message may be displayed on the instrument cluster (ic). this warning could occur when the engine oil is warm/hot.
Bulletin:
LTB01156NAS1
Component:
060000 engine (pws)
Summary:
The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) with diagnostic trouble code (dtc) p132b-77 stored in the powertrain control module (pcm).
Bulletin:
SSM73150 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
Bulletin:
SSM73150
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
Bulletin:
SFCC-11JAN18 Att
Component:
020000 suspension
Summary:
A customer may report a suspension warning message displayed on the instrument cluster.
Bulletin:
SFCC-11JAN18 Att
Component:
118000 electrical system: software
Summary:
A customer may report the cabin temperature cycles between too cold and too hot.
Bulletin:
SFCC-11JAN18 Att
Component:
162800 structure:body:hood
Summary:
A customer may report difficulty in opening the hood.
Bulletin:
SFCC-11JAN18 Att
Component:
353600 equipment:air conditioner
Summary:
A customer is complaining that while driving with climate control off she turns on max defrost you get a loud groaning noise as the defroster comes on. i road tested with the customer and heard the noise. if the climate control is already o
Bulletin:
LTB01186NAS1
Component:
060000 engine (pws)
Summary:
The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) and/or the engine may be running poorly or exhibiting instability. upon further diagnosis, the technician may find diagnostic trouble code (dtc) p
Bulletin:
N194NAS1
Component:
104000 power train:transfer case (4-wheel drive)
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which have had a transfer case replacement and, as a result of an incorrect instruction in the workshop manual, may have had the incorrect torque appl
Bulletin:
SGI18-17
Component:
103700 power train:automatic transmission:torque converter
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range which have had a transfer case replacement and, as a result of an incorrect instruction in the workshop manual, may ha
Bulletin:
SSM73845
Component:
110000 electrical system
Summary:
In the event that a srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
Bulletin:
LTB01100NAS2
Component:
162900 structure:body:roof and pillars
Summary:
A roof panel molding may be loose and/or wind noise may be evident from the upper windshield/roof panel area.
Bulletin:
LTB01176NAS1
Component:
162900 structure:body:roof and pillars
Summary:
Water leaking may be evident through the upper area of the a-pillar and into the passenger compartment.
Bulletin:
SSM73709
Component:
060000 engine (pws)
Summary:
Issue: oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear t
Bulletin:
SSM73847
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue customer may complain that ? gearbox fault is displayed on the instrument cluster (ic) flashing ?d? on the transmission control switch and/or instrument cluster (ic) following an eco stop/start event. only dtcs p0715-64 and p0700-02 a
Bulletin:
SSM73849
Component:
110000 electrical system
Summary:
Issue the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with the atcm
Bulletin:
SSM73799
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM72796
Component:
162500 structure:body:tailgate
Summary:
Issue: retailers are reporting tailgate alignment and alignment related issues.
Bulletin:
SSM72961
Component:
110000 electrical system
Summary:
Issue: tunescan does not operate, scrolling window animation is constantly running.
Bulletin:
SSM72543
Component:
134000 visibility:sun roof assembly
Summary:
Issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
Bulletin:
LTB01174NAS1
Component:
160000 structure
Summary:
On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
Bulletin:
SSM73864
Component:
180000 vehicle speed control
Summary:
Issue: a customer may experience a hesitation or shudder while driving approximately 30-55 mph and at 1400 -2000 rpms. the engine speed begins to visibly flutter on the tachometer during a cold start. this hesitation is felt under these
Bulletin:
N167 UPS1718-1BN
Component:
350000 equipment
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
Bulletin:
N151NAS2
Component:
353600 equipment:air conditioner
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air conditio
Bulletin:
SGI18-20
Component:
350000 equipment
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
Bulletin:
LTB01086NAS3
Component:
350000 equipment
Summary:
The keyless entry system lock function may not operate or operates intermittently.
Bulletin:
SSM73799
Component:
350000 equipment
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM72624
Component:
220000 seats
Summary:
Issue: during pdi, an additional bag of unused seat trim parts (as per the image attached) may be discovered inside those vehicles fitted with non-sliding, fixed 2nd row seats.
Bulletin:
SSM72636
Component:
220000 seats
Summary:
Issue: any issue affecting the operation of climate control seats. for example: seat heating or cooling inoperative, intermittent operation, noisy operation, poor heating or cooling efficiency, heating or cooling operation slow.
Bulletin:
SSM73291
Component:
100000 power train
Summary:
Discovery sport (lc) 2015my onwards & range rover evoque (lv) 2014my onwards fitted with 9hp48 9-speed automatic transmission: retailers reporting these vehicles are flagging the following (tcm) transmission control module dtc?s p2545-86 an
Bulletin:
SSM73065
Component:
060000 engine and engine cooling
Summary:
Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
Bulletin:
SSM73584
Component:
020000 suspension
Summary:
Issue: a small number of customers with 17my l538 discovery sports and l550 discovery sports with active driveline may complain of a grinding noise and vibration from their vehicle when transitioning from 4wd to 2wd. the vehicle will not en
Bulletin:
SSM73458
Component:
160000 structure
Summary:
Issue: customers are reporting a door rattle from one or more doors.
Bulletin:
SSM72796
Component:
020000 suspension
Summary:
Issue: retailers are reporting tailgate alignment and alignment related issues.
Bulletin:
SSM72995
Component:
161100 structure: frame and members:underbody shields
Summary:
Issue: noise evident to the front of the vehicle at 10-40 mph/16-64 kph on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? lg range rover - lg000001 to lg351464, lw rang
Bulletin:
SSM72774
Component:
350000 equipment
Summary:
issue: a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
Bulletin:
SSM72011
Component:
350000 equipment
Summary:
Issue: the wrong component maybe replaced when troubleshooting bluetooth connectivity in car.
Bulletin:
SSM72852
Component:
350000 equipment
Summary:
Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there
Bulletin:
SSM73768
Component:
350000 equipment
Summary:
Issue: this ssm is for a ?no audio? symptom on the meridian surround sound system. the surround sound system can be recognised in the audio settings menu. if you have a meridian surround sound system then you will be able to see the surroun
Bulletin:
SSM73705
Component:
350000 equipment
Summary:
Issue: cd/dvd disc can be inserted into the vehicle but will not play or eject.
Bulletin:
SSM72738
Component:
160000 structure
Summary:
Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
Bulletin:
LTB00916NAS5
Component:
110000 electrical system
Summary:
A rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated and diagnostic trouble code (dtc) p0016, p0017, p0026, or p0341 may be stored in the powertrain control module (pcm).
Bulletin:
LTB01191NAS1
Component:
110000 electrical system
Summary:
The engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p0030-29 and/or p2251-13 stored in the powertrain control module (pcm).
Bulletin:
LTB00990NAS4
Component:
045000 service brakes, air:disc
Summary:
Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking
Bulletin:
LTB01189NAS1
Component:
060000 engine and engine cooling
Summary:
A noise may be evident from the engine compartment when the engine is cold and at idle speed/below 2,500rpm.
Bulletin:
LTB01178NAS1
Component:
160000 structure
Summary:
The tailgate and/or quarter panel trim may show signs of wear or the tailgate may not open correctly.
Bulletin:
SSM73943
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73947
Component:
060000 engine (pws)
Summary:
Issue: the customer reports a mil and p144c-00 is observed in the pcm.
Bulletin:
SSM73950
Component:
117000 digital instrument panel
Summary:
Issue: technician unable to reset service interval on instrument cluster using pathfinder following an oil service on 18my non plug-in hybrid electric vehicles and non hybrid electric vehicles only.
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM73703
Component:
350000 equipment
Summary:
Issue: retailers are replacing under bonnet nvh inserts (see fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
Bulletin:
SSM73703 Attachm
Component:
350000 equipment
Summary:
Issue: retailers are replacing under bonnet nvh inserts (see fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
Bulletin:
SSM73928
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73928 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73949
Component:
060000 engine (pws)
Summary:
Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
Bulletin:
SSM73959
Component:
073100 fuel system, gasoline:fuel injection system:fuel rail
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
Bulletin:
SFCC Jul12 2018
Component:
060000 engine (pws)
Summary:
A customer may complain of a lack of power when accelerating from a ?rolling stop?
Bulletin:
SSM73965
Component:
110000 electrical system
Summary:
Issue: jaguar land rover has identified a concern that affects the update of the infotainment slave controller (isc) from phase 2.5 to the latest level for vehicles equipped with rear seat entertainment. this concern can leave the isc in a
Bulletin:
N151NAS3
Component:
353000 equipment:electrical
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air conditio
Bulletin:
LTB01149NAS2
Component:
162800 structure:body:hood
Summary:
Hood open' warning message displayed on instrument cluster
Bulletin:
SSM73980
Component:
010000 steering
Summary:
Issue: the customer may express a concern that vehicles drift to the right during straight ahead driving. the concern is coupled with a need to constantly apply an opposing force at the steering wheel to maintain straight ahead driving.
Bulletin:
LTB01148NAS3
Component:
022400 suspension:rear:shock absorber
Summary:
A knocking noise may be evident from the rear of the vehicle.
Bulletin:
LTB01171NAS2
Component:
021230 suspension:front:springs:air suspension system
Summary:
Suspension warning lamp illuminated with dtc c1a13-64 stored
Bulletin:
SSM73943.1
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73972
Component:
162300 structure:body:door
Summary:
Issue: customers are reporting that side door latches do not operate correctly. symptoms include latches that will not lock/will not unlock/will not open.
Bulletin:
SSM73945
Component:
118000 electrical system: software
Summary:
Issue: when performing a software update on the hvac (heating ventilation and air conditioning control module) the update fails stating sdd (symptom driven diagnostics) has failed to resolve software.
Bulletin:
SSM73902
Component:
110000 electrical system
Summary:
Issue: a customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay.
Bulletin:
LTB01148NAS2
Component:
022400 suspension:rear:shock absorber
Summary:
A knocking noise may be evident from the rear of the vehicle.
Bulletin:
SSM73905
Component:
050000 parking brake
Summary:
Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
Bulletin:
SSM73887
Component:
162800 structure:body:hood
Summary:
Issue: customers of 17my discovery, may report that they are unable to open their bonnet when operating the release handle to it's maximum hard-stop position.
Bulletin:
SSM73619
Component:
350000 equipment
Summary:
Issue: jlr quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
Bulletin:
LTB01060NAS2
Component:
110000 electrical system
Summary:
One or more power windows may be inoperative.
Bulletin:
LTB01198NAS1
Component:
162500 structure:body:tailgate
Summary:
The hands-free tailgate may unintentionally open when the vehicle is stationary and the key is in range.
Bulletin:
LTB01202NAS1
Component:
010000 steering
Summary:
A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. upon further diagnosis, the
Bulletin:
SSM73920
Component:
350000 equipment
Summary:
Issue: retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
Bulletin:
LTB01200NAS1
Component:
162300 structure:body:door
Summary:
Distortion/vibration may be evident from a front door speaker.
Bulletin:
SSM73548
Component:
162000 structure:body
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
Bulletin:
LTB01052NAS1
Component:
162510 structure:body:tailgate:hinge and attachments
Summary:
On vehicles with a power tailgate, a clicking noise may be evident when opening the power tailgate and/or the power tailgate strut cover(s) may be loose/adrift.
Bulletin:
SFCC-14JUN18-15-
Component:
162800 structure:body:hood
Summary:
Customers may report the hood will not open when pulling the release handle.
Bulletin:
SFCC-14JUN18-15-
Component:
114000 electrical system:wiring
Summary:
A customer may report that the gesture tailgate unintentionally opens when the vehicle is stationary and smart key is within range.
Bulletin:
SSM72441
Component:
130000 visibility
Summary:
Issue: retailers are replacing rear wiper motors.
Bulletin:
SSM73662
Component:
162300 structure:body:door
Summary:
Issue: front door belt weatherstrips are being replaced. causal part numbers are: lr058620, lr058621
Bulletin:
SSM73369
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Issue: exterior rear view mirrors are being replaced unnecessarily.
Bulletin:
LTB01198NAS2
Component:
114000 electrical system:wiring
Summary:
The gesture tailgate may unintentionally open when the vehicle is stationary and the key is in range.
Bulletin:
SSM73931
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
Bulletin:
LTB01108NAS4
Component:
118000 electrical system: software
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
Bulletin:
LTB01009NAS6
Component:
118000 electrical system: software
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
Bulletin:
SSM73927
Component:
110000 electrical system
Summary:
Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM71859
Component:
356000 equipment adaptive
Summary:
Issue: customers / dealers may report a concern with the condition of seat covers
Bulletin:
SSM72456
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
Bulletin:
SSM73943
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73947
Component:
070000 fuel system, gasoline
Summary:
Issue: the customer reports a mil and p144c-00 is observed in the pcm.
Bulletin:
SSM73950
Component:
117000 digital instrument panel
Summary:
Issue: technician unable to reset service interval on instrument cluster using pathfinder following an oil service on 18my non plug-in hybrid electric vehicles and non hybrid electric vehicles only.
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM73703
Component:
162800 structure:body:hood
Summary:
Issue: retailers are replacing under bonnet nvh inserts (see fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
Bulletin:
SSM73703 Attachm
Component:
162800 structure:body:hood
Summary:
Issue: retailers are replacing under bonnet nvh inserts (see fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
Bulletin:
SSM73928
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73928 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73949
Component:
110000 electrical system
Summary:
Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
Bulletin:
SSM73959
Component:
073100 fuel system, gasoline:fuel injection system:fuel rail
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
Bulletin:
SFCC Jul12 2018
Component:
060000 engine (pws)
Summary:
A customer may complain of a lack of power when accelerating from a ?rolling stop?
Bulletin:
SSM73965
Component:
110000 electrical system
Summary:
Issue: jaguar land rover has identified a concern that affects the update of the infotainment slave controller (isc) from phase 2.5 to the latest level for vehicles equipped with rear seat entertainment. this concern can leave the isc in a
Bulletin:
N151NAS3
Component:
353600 equipment:air conditioner
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air conditio
Bulletin:
LTB01149NAS2
Component:
162800 structure:body:hood
Summary:
Hood open' warning message displayed on instrument cluster
Bulletin:
SSM73980
Component:
010000 steering
Summary:
Issue: the customer may express a concern that vehicles drift to the right during straight ahead driving. the concern is coupled with a need to constantly apply an opposing force at the steering wheel to maintain straight ahead driving.
Bulletin:
LTB01171NAS2
Component:
020000 suspension
Summary:
Suspension warning lamp illuminated with dtc c1a13-64 stored
Bulletin:
SSM73943.1
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73972
Component:
162300 structure:body:door
Summary:
Issue: customers are reporting that side door latches do not operate correctly. symptoms include latches that will not lock / will not unlock / will not open.
Bulletin:
SSM73945
Component:
118000 electrical system: software
Summary:
Issue: when performing a software update on the hvac (heating ventilation and air conditioning control module) the update fails stating sdd (symptom driven diagnostics) has failed to resolve software.
Bulletin:
LTB01208NAS1
Component:
176100 latches/locks/linkages:hood:latch
Summary:
The hood interior release lever may be inoperative and not release the hood.
Bulletin:
SSM73424
Component:
350000 equipment
Summary:
Issue: when using the approved diagnostic equipment to read diagnostic trouble codes (dtc?s), there may be a presence of the following dtc stored within the anti-lock braking system (abs) module. u0001-82 high speed can communication bus -
Bulletin:
SSM74001
Component:
350000 equipment
Summary:
Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
Bulletin:
LTB01156NAS2
Component:
110000 electrical system
Summary:
The engine mil (malfunction indicator lamp) may be illuminated on the instrument cluster (ic) with dtc (diagnostic trouble code) p132b-77 stored in the powertrain control module (pcm).
Bulletin:
LTB01133NAS1
Component:
110000 electrical system
Summary:
During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
Bulletin:
N118NAS4
Component:
110000 electrical system
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
Bulletin:
SSM73959
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
LTB01068NAS2
Component:
350000 equipment
Summary:
The air blowing through the a-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
Bulletin:
LTB00766NAS2
Component:
350000 equipment
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens.
Bulletin:
LTB01149NAS3
Component:
110000 electrical system
Summary:
A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
Bulletin:
SFCC09AUG18REVLR
Component:
180000 vehicle speed control
Summary:
A customer may complain of a hesitation while accelerating from a "rolling stop".
Bulletin:
SFCC09AUG18REVLR
Component:
060000 engine and engine cooling
Summary:
A customer may complain of a no start condition
Bulletin:
SFCC09AUG18REVLR
Component:
162500 structure:body:tailgate
Summary:
A customer may report that the tailgate trimpanel is coming loose
Bulletin:
LTB01191NAS2
Component:
110000 electrical system
Summary:
The engine mil (malfunction indicator lamp) may be illuminated with dtc (diagnostic trouble code) p0030-29 and/or p2251-13 stored in the powertrain control module (pcm).
Bulletin:
SSM74029
Component:
350000 equipment
Summary:
Issue: a customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18my ? l405 range rover/ l494 range rover sport/ l560 range rover velar/ l462 discovery: video playback not possible although
Bulletin:
SSM73305
Component:
060000 engine and engine cooling
Summary:
Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
Bulletin:
SSM74043
Component:
350000 equipment
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
Bulletin:
LTB01064NAS2
Component:
010000 steering
Summary:
A judder from the vehicle at low speeds when steering may be evident.
Bulletin:
LTB01030NAS4
Component:
160000 structure
Summary:
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
Bulletin:
SSM73959.2
Component:
110000 electrical system
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
LTB01148NAS2
Component:
020000 suspension
Summary:
A knocking noise may be evident from the rear of the vehicle.
Bulletin:
SSM73905
Component:
050000 parking brake
Summary:
Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
Bulletin:
SSM73887
Component:
160000 structure
Summary:
Issue: customers of 17my discovery, may report that they are unable to open their bonnet when operating the release handle to it's maximum hard-stop position.
Bulletin:
LTB01202NAS1
Component:
026000 traction control system
Summary:
A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. upon further diagnosis, the
Bulletin:
SSM73548
Component:
160000 structure
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
Bulletin:
SFCC-14JUN18-15-
Component:
162800 structure:body:hood
Summary:
Customersmay report the hood will not open when pulling the release handle.
Bulletin:
SSM72441
Component:
130000 visibility
Summary:
Issue: retailers are replacing rear wiper motors.
Bulletin:
SSM73662
Component:
160000 structure
Summary:
Issue: front door belt weatherstrips are being replaced. causal part numbers are: lr058620, lr058621
Bulletin:
SSM73931
Component:
353000 equipment:electrical
Summary:
Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
Bulletin:
LTB01108NAS4
Component:
118000 electrical system: software
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
Bulletin:
SSM73927
Component:
110000 electrical system
Summary:
Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
Bulletin:
SSM73939
Component:
353000 equipment:electrical
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM71859
Component:
350000 equipment
Summary:
Issue: customers / dealers may report a concern with the condition of seat covers
Bulletin:
SSM72456
Component:
120000 lighting (pws)
Summary:
Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
Bulletin:
SSM73424
Component:
036400 service brakes, hydraulic:antilock:abs warning light
Summary:
Issue: when using the approved diagnostic equipment to read diagnostic trouble codes (dtc?s), there may be a presence of the following dtc stored within the anti-lock braking system (abs) module. u0001-82 high speed can communication bus -
Bulletin:
LTB01133NAS1
Component:
110000 electrical system
Summary:
During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
Bulletin:
N118NAS4
Component:
060000 engine (pws)
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
Bulletin:
LTB01065NAS3
Component:
162500 structure:body:tailgate
Summary:
The tailgate may not open when using the remote transmitter or the tailgate release button.
Bulletin:
SSM73959
Component:
110000 electrical system
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
LTB01068NAS2
Component:
353600 equipment:air conditioner
Summary:
The air blowing through the a-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
Bulletin:
LTB00766NAS2
Component:
117000 digital instrument panel
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens.
Bulletin:
LTB01149NAS3
Component:
162800 structure:body:hood
Summary:
A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
Bulletin:
SFCC_09AUG18_REV
Component:
060000 engine (pws)
Summary:
A customer may complain of a hesitation while accelerating from a "rolling stop".
Bulletin:
SFCC_09AUG18_REV
Component:
060000 engine (pws)
Summary:
A customer may complain of a no start condition
Bulletin:
SFCC_09AUG18_REV
Component:
123000 exterior lighting:tail lights
Summary:
A customer may report that the tailgate trimpanel is coming loose
Bulletin:
LTB01202NAS2
Component:
010000 steering
Summary:
A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. upon further diagnosis, the
Bulletin:
SSM74029
Component:
350000 equipment
Summary:
Issue: a customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18my ? l405 range rover/ l494 range rover sport/ l560 range rover velar/ l462 discovery: video playback not possible although
Bulletin:
SSM73305
Component:
060000 engine (pws)
Summary:
Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
Bulletin:
SSM74043
Component:
110000 electrical system
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
Bulletin:
LTB01064NAS2
Component:
010000 steering
Summary:
A judder from the vehicle at low speeds when steering may be evident.
Bulletin:
LTB01030NAS4
Component:
020000 suspension
Summary:
A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
Bulletin:
SSM73959.2
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
N226 UPS7518-4BN
Component:
350000 equipment
Summary:
An issue has been identified on certain land rover vehicles within the listed affected vehicle range where when the hood release lever is pulled, the lever reaches the limit of travel and the hood may not release.
Bulletin:
LTB01208NAS2
Component:
353000 equipment:electrical
Summary:
The hood interior release lever may be inoperative and not release the hood.
Bulletin:
NAS18.10.005
Component:
350000 equipment
Summary:
An authorized land rover retailer will check the hood operation and if necessary replace the hood release cable prior to vehicle handover to the customer.
Bulletin:
SSM74095
Component:
020000 suspension
Summary:
A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the a
Bulletin:
SSM74095Attachme
Component:
060000 engine (pws)
Summary:
A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the a
Bulletin:
SSM74093
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
The customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
LTB01151NAS2
Component:
350000 equipment
Summary:
During a bluetooth® call, an interference/screech/popping noise may be heard.
Bulletin:
LTB01254NAS1
Component:
100000 power train
Summary:
The engine mil (malfunction indicator lamp) may be illuminated and a restricted performance message may be displayed. upon further investigation, dtc (diagnostic trouble code) p0299-77 is stored in the powertrain control module (pcm).
Bulletin:
LTB01248NAS1
Component:
030000 brakes (pws)
Summary:
The epb (electric park brake) warning lamp may be illuminated, the 'park brake needs calibration' message may be displayed, and the epb may not release. upon further diagnosis, dtc (diagnostic trouble code) c2007-72 and c2008-72 may be stor
Bulletin:
SSM74130
Component:
110000 electrical system
Summary:
Jaguar land rover released pathfinder 195 on 11th october and symptom driven diagnostics (sdd) 154.05 on 8th october. as part of our continued efforts in increasing our customer experience, the release contains the latest incontrol softwar
Bulletin:
SSM74125
Component:
060000 engine (pws)
Summary:
A customer may experience a hesitation or shudder while driving approximately 30-55 mph and at 1400-2000 rpm. the engine speed begins to visibly flutter on the tachometer. this occurs during warm up after a cold start. this hesitation is f
Bulletin:
SSM73949
Component:
110000 electrical system
Summary:
Customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.

Home | Privacy