2017 DODGE DURANGO Recalls (4)

Campaign:
17V541000 on 08/31/2017
Component:
Power train:axle assembly:axle shaft
Manufactured:
05/24/2017 - 06/01/2017
Affected:
4
Defect:
Chrysler (fca us llc) is recalling certain 2017 dodge durango vehicles. the vehicles may have been assembled with rear axle halfshafts that are too short.
Consequence:
If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.
Correction:
Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. the recall began on september 18, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t55.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V332000 on 05/21/2018
Component:
Electrical system:wiring
Manufactured:
06/01/2013 - 05/22/2018
Affected:
4,846,885
Defect:
Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V332000 on 05/21/2018
Component:
Vehicle speed control:cruise control
Manufactured:
06/01/2013 - 05/22/2018
Affected:
4,846,885
Defect:
Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V332000 on 05/21/2018
Component:
Electrical system: software
Manufactured:
06/01/2013 - 05/22/2018
Affected:
4,846,885
Defect:
Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 DODGE DURANGO TSBs (34)

Bulletin:
68232614A$
Component:
060000 engine and engine cooling
Summary:
Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
Bulletin:
9003723
Component:
350000 equipment
Summary:
Amplifier vehicles needing amplifier replacement, please call rayyan mohammed at cell (248) 954-0790 prior to repair. if no response in 15 minutes, proceed with the repair.
Bulletin:
9003718
Component:
135000 visibility:rearview mirrors/devices
Summary:
Rear view camera before proceeding with the normal procedure call ali ikram at (248) 576-9265 mon- fri between 8 am - 4pm. if you do not get a response within 15 minutes continue with the repair. make sure that connector is inserted pro
Bulletin:
9002831
Component:
060000 engine (pws)
Summary:
Water pump, idler pulley if replacing the water pump or idler pulley for a chirp, squeal or nvh, please contact either: ron dallison cell: (248) 292-9510 ron.dallison@fcagroup.com chris riddick cell: (248) 434-3628 chris.riddick@fcagrou
Bulletin:
9003533
Component:
060000 engine (pws)
Summary:
Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
Bulletin:
9003787
Component:
020000 suspension
Summary:
Rh and lh exhaust resonators if replacing resonator due to alignment issues between exhaust tips and rear fascia, please call the design release engineer spencer hayes at cell (517) 215-0520 to review. if no response in 15 minutes, proce
Bulletin:
21-009-17 REV. E
Component:
100000 power train
Summary:
Flash: transmission diagnostic and shift enhancements this bulletin involves reprogramming the transmission control module (tcm) withthe latest available software. a small number of customers may experience a malfunction indicator lamp
Bulletin:
08-028-17 REV. B
Component:
118000 electrical system: software
Summary:
Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air (fota) update and provides the service technician an overview of the steps a customer will need to take to complete
Bulletin:
18-024-17 REV. C
Component:
118000 electrical system: software
Summary:
Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illumination. up
Bulletin:
08-089-16
Component:
273000 lane departure: blind spot detection
Summary:
Flash: blind spot monitor system improvements this bulletin involves updating the left and right blind spot sensor (lbss/rbss) software. the customer may experience the blind spot monitor indicator may not chime alerting them that there i
Bulletin:
18-049-16 REV. B
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lamp (mil
Bulletin:
9002519
Component:
355200 equipment:other:owners/service/other manual
Summary:
82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
Bulletin:
9003624
Component:
273000 lane departure: blind spot detection
Summary:
Blind spot detection sensor if you are replacing this part due to a customer complaint of "blind spot alert unavailable - wipe rear bumper", please read the following instructions before proceeding. 1) verify that the rear bumper is clea
Bulletin:
9003530
Component:
030000 brakes (pws)
Summary:
Brake pedal sensor for vehicles with dtc's p0572 or c0042, or complaints of brake lights staying on or cruise control not setting, please use witech to check the brake pedal home position setting and actual pedal resting position under bra
Bulletin:
9003718
Component:
353000 equipment:electrical
Summary:
Rear view camera in the case for inoperative camera, radio screen is blue or black in reverse mode. before proceeding with the normal procedure call ali ikram at (248) 576-9265 mon- fri between 8 am- 4pm. if you do not get a response withi
Bulletin:
9003109
Component:
136000 visibility:windshield wiper/washer
Summary:
Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bottl
Bulletin:
9003413
Component:
181000 vehicle speed control:accelerator pedal
Summary:
Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
Bulletin:
9003726
Component:
070000 fuel system, gasoline
Summary:
Fuel tank before replacing this part due to hard to fill condition, check the fuel filler tube for restriction after the second door of the capless unit. replace the fuel filler tube if the second door of the capless unit does not open pro
Bulletin:
9003357
Component:
060000 engine and engine cooling
Summary:
Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interfac
Bulletin:
9003743
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
Radiator before replacing the radiator call wes youkhana at fca auburn hills cell: (248) 564-8595 to answer a few questions. if no response in 15 minutes, please proceed with repair.
Bulletin:
9003749
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Ra2 radio 5" uconnect before replacing this radio, make sure you can reproduce the customer issue. if the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. if radio functionality is resumed, retur
Bulletin:
9003689
Component:
353600 equipment:air conditioner
Summary:
Cleaner for a/c evaporator before using deodorizer to remove hvac or evaporator odor, call ken deneau at cell (248) 765-0288. if no response in 15 minutes, please continue with repair
Bulletin:
9003687
Component:
150000 seat belts
Summary:
Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003669
Component:
103000 power train:automatic transmission
Summary:
Auto trans rotary electronic shifter the rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in park (or neutral). this generates a noise with each brake press/re
Bulletin:
9003681
Component:
150000 seat belts
Summary:
Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003694
Component:
060000 engine and engine cooling
Summary:
Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
Bulletin:
9003696
Component:
162300 structure:body:door
Summary:
Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
Bulletin:
9003584
Component:
010000 steering
Summary:
Electric power steering gear if any of the following dtcs exist, it is okay to replace the steering gear: c2217-00, c15c1-00 (eps mechanical performance) or c15db-00 (latch active) otherwise perform the following; 1) electrical, communic
Bulletin:
9003273
Component:
060000 engine and engine cooling
Summary:
Trans pan or gasket if your repair requires replacing one of the two part numbers for a leak, prior to the repair please call enzo piazza at cell (248) 467-9163. if you cannot reach enzo within 15 minutes proceed with the repair. enzo need
Bulletin:
14-001-17 REV. A
Component:
070000 fuel system, gasoline
Summary:
Poor vehicle acceleration this bulletin involves test driving the vehicle and if required, replacing the fuel pump module. the customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under wide open
Bulletin:
18-024-17 REV. A
Component:
060000 engine and engine cooling
Summary:
Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lamp (mil
Bulletin:
21-009-17 REV. A
Component:
100000 power train
Summary:
Flash: transmission diagnostic and shift enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience the following condition: during an engine
Bulletin:
18-024-17
Component:
060000 engine and engine cooling
Summary:
Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lamp (mi
Bulletin:
21-009-17
Component:
100000 power train
Summary:
Flash: transmission diagnostic and shift enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience the following condition: ยท during an engi

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