2016 VOLKSWAGEN E-GOLF Recalls (7)
- Campaign:
- 16V138000 on 03/06/2016
- Component:
- Engine and engine cooling:engine
- Manufactured:
- 05/20/2014 - 02/29/2016
- Affected:
- 5,561
- Defect:
- Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2015-2016 e-golf vehicles manufactured may 21, 2014, to march 1, 2016. oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
- Consequence:
- An unexpected vehicle shutdown can increase the risk of a crash.
- Correction:
- Volkswagen has notified owners, and dealers will update the battery management software, free of charge. the recall began march 15, 2016. owners may contact volkswagen customer service at 1-800-893-5298. volkswagen's number for this recall is 93b4.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V138000 on 03/06/2016
- Component:
- Electrical system: battery: propulsion system
- Manufactured:
- 05/20/2014 - 02/29/2016
- Affected:
- 5,561
- Defect:
- Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2015-2016 e-golf vehicles manufactured may 21, 2014, to march 1, 2016. oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
- Consequence:
- An unexpected vehicle shutdown can increase the risk of a crash.
- Correction:
- Volkswagen has notified owners, and dealers will update the battery management software, free of charge. the recall began march 15, 2016. owners may contact volkswagen customer service at 1-800-893-5298. volkswagen's number for this recall is 93b4.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V464000 on 06/23/2016
- Component:
- Latches/locks/linkages
- Manufactured:
- 11/24/2015 - 01/10/2016
- Affected:
- 5,658
- Defect:
- Volkswagen group of america, inc. (volkswagen) is recalling certain 2016 cc vehicles manufactured january 12, 2016, to february 3, 2016, golf r and tiguan vehicles manufactured november 25, 2015, to january 28, 2016, and e-golf vehicles manufactured november 25, 2015, to january 11, 2016. vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.
- Consequence:
- If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
- Correction:
- Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. the recall began on august 22, 2016. owners may contact volkswagen customer service at 1-800-893-5298. volkswagen's number for this recall is 58c9.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V955000 on 01/04/2017
- Component:
- Air bags:frontal:driver side inflator module
- Manufactured:
- 07/26/2016 - 08/08/2016
- Affected:
- 5,947
- Defect:
- Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2017 audi a7, a4, a6, volkswagen golf and tiguan vehicles and 2016 volkswagen e-golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. additionally, certain 2017 audi q7, a4 sedan, a4 allroad, and 2018 audi q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
- Consequence:
- In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
- Correction:
- Volkswagen and audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. the recall began april 2017. owners may contact volkswagen customer service at 1-800-893-5298 or audi customer service at 1-800-253-2834.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V955000 on 01/04/2017
- Component:
- Air bags:side/window
- Manufactured:
- 07/26/2016 - 08/08/2016
- Affected:
- 5,947
- Defect:
- Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2017 audi a7, a4, a6, volkswagen golf and tiguan vehicles and 2016 volkswagen e-golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. additionally, certain 2017 audi q7, a4 sedan, a4 allroad, and 2018 audi q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
- Consequence:
- In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
- Correction:
- Volkswagen and audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. the recall began april 2017. owners may contact volkswagen customer service at 1-800-893-5298 or audi customer service at 1-800-253-2834.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V955000 on 01/04/2017
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 07/26/2016 - 08/08/2016
- Affected:
- 5,947
- Defect:
- Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2017 audi a7, a4, a6, volkswagen golf and tiguan vehicles and 2016 volkswagen e-golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. additionally, certain 2017 audi q7, a4 sedan, a4 allroad, and 2018 audi q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
- Consequence:
- In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
- Correction:
- Volkswagen and audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. the recall began april 2017. owners may contact volkswagen customer service at 1-800-893-5298 or audi customer service at 1-800-253-2834.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V955000 on 01/04/2017
- Component:
- Seat belts:pretensioner
- Manufactured:
- 07/26/2016 - 08/08/2016
- Affected:
- 5,947
- Defect:
- Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2017 audi a7, a4, a6, volkswagen golf and tiguan vehicles and 2016 volkswagen e-golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. additionally, certain 2017 audi q7, a4 sedan, a4 allroad, and 2018 audi q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
- Consequence:
- In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
- Correction:
- Volkswagen and audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. the recall began april 2017. owners may contact volkswagen customer service at 1-800-893-5298 or audi customer service at 1-800-253-2834.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 VOLKSWAGEN E-GOLF TSBs (56)
- Bulletin:
- TT911614_2045268
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Clarification on what condition is present when "park pilot not available" message is displayed and subsequent diagnostic steps. updated 9/16-2016 to include egolf
- Bulletin:
- 2016 E-GOLF FINA
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- New publication
- Bulletin:
- V001706_2033708
- Component:
- 160000 structure
- Summary:
- Update tb to include model year 2016 & 2017 applicability
- Bulletin:
- Elsa Newsletter
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Reminder that odis service v3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. with the release of v3.0.0. installation dvds are no longer used.
- Bulletin:
- Elsa Newsletter
- Component:
- 200000 wheels
- Summary:
- Summary of technical bulletin to include additional model and model year applicability. corrosion, front fenders, at upper wheel opening (u.s. only)
- Bulletin:
- V931601 2041920
- Component:
- 118000 electrical system: software
- Summary:
- Update for programming, dtc(s) stored in aw c6 high-voltage charger
- Bulletin:
- V911601 2035473
- Component:
- 118000 electrical system: software
- Summary:
- This bulletin provides instructions and information for completing and submitting the updated web version of the infotainment worksheet. like the previous version, the infotainment worksheet allows more detail to be provided for repairs rel
- Bulletin:
- V871602 2040184
- Component:
- 060000 engine and engine cooling
- Summary:
- Descriptions and coding to document climatronic with heat pump - sporadically too low heating or cooling performance issues
- Bulletin:
- VWP-16-02
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Revision to option 1 (consumer price index-based rate) of section 2.4.2.2 labor rate increase options of the volkswagen warranty policies and procedures manual
- Bulletin:
- VWC-16-03
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 2016 option 1 labor rate increase percentage and launch of online option 1 enrollment process
- Bulletin:
- VWC-16-02
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Vw crew southeast region and pacific region warranty administrator openings available
- Bulletin:
- VSE-16-05
- Component:
- 118000 electrical system: software
- Summary:
- This communication provides important information on how to obtain and install the latest software for the new john bean vas701001 alignment machine model
- Bulletin:
- VSE-16-03
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Service information t10542-erg high-voltage adapter kit auto shipment at-385
- Bulletin:
- TT 97-14-02ss1
- Component:
- 110000 electrical system
- Summary:
- Tech tips damage to data link connector (dlc) from aftermarket devices (cannot communicate with vehicle obd system)
- Bulletin:
- VSE-16-02
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Service information t10542/2 ? threaded stud from high voltage adapter set notice
- Bulletin:
- VOS-16-05
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Installation phase 1 ? preparation, license & security certificate process instructions
- Bulletin:
- VOS-16-04
- Component:
- 118000 electrical system: software
- Summary:
- Odis service installation phase 2 ? software installation & configuration instructions
- Bulletin:
- V931602 2041920
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Technical bulletin about updating programming, for dtc(s) stored in aw c6 high-voltage charger including b200000, p31ea00, and p168f00. he document also writes about how to service the issue and warranty information concerning coverage abou
- Bulletin:
- TT 27-16-02
- Component:
- 118000 electrical system: software
- Summary:
- Brand specific alignment rack software information to address calibration concerns for adaptive cruise control.
- Bulletin:
- VWM-14-06
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Maintenance information (volkswagen care maintenance plans claim coding (volkswagen care and volkswagen care plus)): this document informs of the method of submitting saga coding for volkswagen care maintenance plan claims. it also displ
- Bulletin:
- TT 87-14-02
- Component:
- 353600 equipment:air conditioner
- Summary:
- Tech tips (e-golf evacuating/filling refrigerant): when servicing the air conditioning of the e-golf, the repair manual in elsa has special instructions and requires additional steps to be performed before evacuating and filling the refrig
- Bulletin:
- Maintenance 2016
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This document contains the maintenance service schedule for a vehicle from 10,000 miles to 120,000 miles.
- Bulletin:
- V001504 2038059
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Technical bulletin: listed in the table in this document are the time units used in the calculation of the prepaid pdi (ppdi) payment through model year 2016.
- Bulletin:
- V871703 2040184
- Component:
- 118000 electrical system: software
- Summary:
- Update software version management (svm) code and ending 2017 vin range.
- Bulletin:
- V871702 2043949
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- To introduce production solution vin and update additional model years.
- Bulletin:
- V001708 2038059
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update technical publication to include model year 2018 atlas
- Bulletin:
- VIN-4-A-PIN02-08
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer compliants customer complaint: mil-on no electric drive mode, untouched vehicles
- Bulletin:
- VIN-4-A-PIN0212
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer compliants customer complaint: mil-on no electric drive mode, untouched vehicles
- Bulletin:
- VIN-4-A-PIN0224
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer compliants customer complaint: mil-on no electric drive mode, untouched vehicles
- Bulletin:
- VIN-4-A-PIN0113
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- On-car analysis list of customer compliants customer complaint: mil-on no electric drive mode, untouched vehicles
- Bulletin:
- V871620 2005566
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update model and model year applicability.
- Bulletin:
- V691601 2010479
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Update model year applicability to include 2017.
- Bulletin:
- V341602 2034406
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Additional symptom gathering information and guidence to isolate customer concern before beginning repair.
- Bulletin:
- V871622 2019947
- Component:
- 353600 equipment:air conditioner
- Summary:
- Update to model year applicability.
- Bulletin:
- V871621 2043893
- Component:
- 353600 equipment:air conditioner
- Summary:
- Updated to include additional model year applicability.
- Bulletin:
- V661603 2027119
- Component:
- 350000 equipment
- Summary:
- Update model year applicability.
- Bulletin:
- V401602 2040561
- Component:
- 010000 steering
- Summary:
- Updated to include model year 2017 applicability
- Bulletin:
- V371602 2033975
- Component:
- 103000 power train:automatic transmission
- Summary:
- Updated to include an additional model year applicability.
- Bulletin:
- V191602 2022549
- Component:
- 110000 electrical system
- Summary:
- Update model year applicability.
- Bulletin:
- V011615 2014815
- Component:
- 060000 engine (pws)
- Summary:
- Update to include additional model year applicability.
- Bulletin:
- V001605 2033846
- Component:
- 060000 engine (pws)
- Summary:
- Updated to include additional model year applicability.
- Bulletin:
- V001607 2034407
- Component:
- 103000 power train:automatic transmission
- Summary:
- Update to include model year 2017 applicability.
- Bulletin:
- TT 00-16-02
- Component:
- 350000 equipment
- Summary:
- Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
- Bulletin:
- VIN-4-A-PIN 2-3
- Component:
- 110000 electrical system
- Summary:
- On-car analysis list of customer compliants customer complaint: mil?on no electric drive mode, untouched vehicles
- Bulletin:
- e-GOLF 2-19-16
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- E-golf perfect delivery inspection (pdi) - technician and detailer inspection checklist
- Bulletin:
- TT 97-12-02
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- data link connector pin assignment chart that is applicable to all models. update model year applicability.
- Bulletin:
- TT171501-2040170
- Component:
- 060000 engine (pws)
- Summary:
- To add model year 2016 and 2017 applicability and reminder about programming activation of oil pressure regulation/retraction on all models with 1.8l cpka and cpra engines after engine assembly, cylinder head or turbocharger replacement.
- Bulletin:
- 1-2017 Update
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This communication is to update our profi dealers of the current status of the latest inbound and outbound profi requests.
- Bulletin:
- PDI - 2016 e-Gol
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Volkswagen perfect delivery process ? sales consultant delivery checklist
- Bulletin:
- PDI - 2016 e-Gol
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 2016 e-golf perfect delivery inspection (pdi) - technician and detailer inspections
- Bulletin:
- Elsa 6-22-15
- Component:
- 350000 equipment
- Summary:
- This document contains the vw elsa newsletter that contains a general overview of wiring diagrams updates, elsapro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech
- Bulletin:
- Elsa 6-29-15
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This document contains the vw elsa newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
- Bulletin:
- VST-16-01
- Component:
- 131000 visibility:windshield
- Summary:
- Explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
- Bulletin:
- V001608 2036935
- Component:
- 350000 equipment
- Summary:
- Updated to include additions claiming instruction with options.
- Bulletin:
- V171604 2037201
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Updated to include additional model year applicability.
- Bulletin:
- A971861 2013504-
- Component:
- 110000 electrical system
- Summary:
- This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
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