2016 RAM 1500 Recalls (14)
- Campaign:
- 15V661000 on 10/14/2015
- Component:
- Power train:axle assembly:axle shaft
- Manufactured:
- 06/16/2015 - 09/27/2015
- Affected:
- 61,859
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2015-2016 ram 1500 trucks manufactured june 17, 2015, to september 28, 2015. the affected vehicles may have been built with rear axles that were incorrectly heat treated.
- Consequence:
- If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. the recall began on november 23, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r59.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V663000 on 10/15/2015
- Component:
- Tires:temporary/emergency spare tire
- Manufactured:
- 08/02/2015 - 08/09/2015
- Affected:
- 253
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2016 ram 1500 trucks with a 5.7l engine and dual exhaust manufactured august 3, 2015, to august 10, 2015. the affected vehicles may be missing a heat shield for the spare tire.
- Consequence:
- Without a heat shield, heat from the exhaust system may damage the spare tire. when used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. these repairs will be performed free of charge. the recall began on december 2, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r58.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V167000 on 03/22/2016
- Component:
- Steering:electric power assist system
- Manufactured:
- 01/21/2015 - 09/12/2015
- Affected:
- 440
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2015-2016 ram 1500 trucks manufactured january 22, 2015, to september 13, 2015. contamination on the electric power steering (eps) control circuit board may cause a short and result in the loss of power steering assist.
- Consequence:
- If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
- Correction:
- Chrysler will notify owners, and dealers will replace the eps unit, free of charge. the recall is expected to begin on may 16, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s19.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16E041000 on 05/15/2016
- Component:
- Equipment
- Manufactured:
- 05/15/2011 - 04/25/2016
- Affected:
- 345
- Defect:
- Chrysler (fca us llc) is recalling aftermarket mopar canvas seat covers for certain 2012-2016 ram 1500, 2500, and 3500 trucks. these mopar canvas seat covers were sold through chrysler dealerships beginning october 15, 2015. the seat covers can impede the deployment of the seat thorax airbags.
- Consequence:
- If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
- Correction:
- Chrysler will notify owners to remove the front seat covers and return them for a full refund. the recall began on july 1, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s30.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V301000 on 05/15/2016
- Component:
- Power train:axle assembly:axle shaft
- Manufactured:
- 02/18/2016 - 03/02/2016
- Affected:
- 64
- Defect:
- Chrysler (fca us llc) is recalling certain 2016 ram 1500 trucks manufactured february 19, 2016, to march 3, 2016. the front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
- Consequence:
- A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. the recall began on july 5, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s32.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V198000 on 03/23/2017
- Component:
- Power train:driveline:differential unit
- Manufactured:
- 07/10/2016 - 11/10/2016
- Affected:
- 30
- Defect:
- Chrysler (fca us llc) is recalling certain 2016-2017 ram 1500 trucks. the differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
- Consequence:
- A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. either scenario increases the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. the recall began april 24, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t20.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V302000 on 05/09/2017
- Component:
- Air bags
- Manufactured:
- 06/19/2012 - 07/09/2015
- Affected:
- 1,021,279
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2016 ram 1500, ram 2500, and 2014-2016 ram 3500 vehicles. certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the occupant restraint controller (orc). if this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
- Consequence:
- If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
- Correction:
- Chrysler will notify owners, and dealers will update the orc software, free of charge. the recall began june 26, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t25.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V302000 on 05/09/2017
- Component:
- Air bags: roll protection
- Manufactured:
- 06/19/2012 - 07/09/2015
- Affected:
- 1,021,279
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2013-2016 ram 1500, ram 2500, and 2014-2016 ram 3500 vehicles. certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the occupant restraint controller (orc). if this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
- Consequence:
- If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
- Correction:
- Chrysler will notify owners, and dealers will update the orc software, free of charge. the recall began june 26, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t25.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V821000 on 12/21/2017
- Component:
- Power train:automatic transmission:lever and linkage:column shift
- Manufactured:
- 05/27/2008 - 12/30/2016
- Affected:
- 1,482,874
- Defect:
- Chrysler (fca us llc) is recalling certain 2016-2017 ram 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs, 2011-2017 ram 3500, 4500 and 5500 cab chassis vehicles, 2009-2017 ram 1500 and 2010-2017 ram 2500 and 3500 pickup trucks, all equipped with a column shifter. pushing the brake pedal for prolonged periods when the vehicle is running and in park may cause the brake transmission shift interlock (btsi) pin to stick in the open position. with the pin in the open position, the transmission can be shifted out of park into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence:
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Correction:
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the btsi, and, as necessary, replace it. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t79.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system:wiring
- Manufactured:
- 05/14/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Vehicle speed control:cruise control
- Manufactured:
- 05/14/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system: software
- Manufactured:
- 05/14/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V486000 on 07/26/2018
- Component:
- Structure:body:tailgate
- Manufactured:
- 07/30/2014 - 12/14/2017
- Affected:
- 1,149,237
- Defect:
- Chrysler (fca us llc) is recalling certain 2015-2017 ram 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. the tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
- Consequence:
- If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will repair the vehicle, free of charge. the recall began september 17, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u74.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V486000 on 07/26/2018
- Component:
- Latches/locks/linkages:tailgate:latch
- Manufactured:
- 07/30/2014 - 12/14/2017
- Affected:
- 1,149,237
- Defect:
- Chrysler (fca us llc) is recalling certain 2015-2017 ram 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. the tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
- Consequence:
- If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will repair the vehicle, free of charge. the recall began september 17, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u74.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 RAM 1500 TSBs (178)
- Bulletin:
- 08-026-13REV.B
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 02-007-15
- Component:
- 010000 steering
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 05-014-15
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-001-16 REV.A
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-001-16 REV. B
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-001-16
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-006-16
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-027-16
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-006-16
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-006-16 REV A
- Component:
- 162300 structure:body:door
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-007-16
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-001-16 REV A
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-004-16
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-004-16 REV A
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-011-16
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-044-16
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Subject: flash: radio frequency hub module (rfhm) enhancement symptom/condition: customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more
- Bulletin:
- 08-051-16
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Subject: flash: air suspension control module (ascm) overview: this bulletin involves updating the ascm with the latest available software. symptom/condition: customers may experience no ride height change with the vehicle in real
- Bulletin:
- 08-057-16
- Component:
- 110000 electrical system
- Summary:
- Subject: ra3 ra4 radio enhancements overview: this bulletin involves inspecting and, if required, updating the radio software. symptom/condition: a small number of customers may experience one or more of the following: ' navigat
- Bulletin:
- 09-005-16
- Component:
- 060000 engine (pws)
- Summary:
- Subject: tighten starter bolts overview: this bulletin involves torquing the starter bolts to proper specifications. symptom/condition: the customer or technician may hear an excessive noisy starter or find that the starter is loose.
- Bulletin:
- 08-044-16
- Component:
- 118000 electrical system: software
- Summary:
- Subject: flash: radio frequency hub module (rfhm) enhancement symptom/condition: customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or mor
- Bulletin:
- 08-051-16
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Subject: flash: air suspension control module (ascm) this bulletin involves updating the ascm with the latest available software. symptom/condition: customers may experience no ride height change with the vehicle in real cold conditions
- Bulletin:
- 08-057-16
- Component:
- 118000 electrical system: software
- Summary:
- Subject: ra3 ra4 radio enhancements overview: this bulletin involves inspecting and, if required, updating the radio software. symptom/condition: a small number of customers may experience one or more of the following: ' navigatio
- Bulletin:
- 09-005-16
- Component:
- 060000 engine (pws)
- Summary:
- Subject: tighten starter bolts overview: this bulletin involves torquing the starter bolts to proper specifications. symptom/condition: the customer or technician may hear an excessive noisy starter or find that the starter is loose.
- Bulletin:
- 21-017-16
- Component:
- 103000 power train:automatic transmission
- Summary:
- Symptom/condition: some customers may experience a malfunction indicator lamp (mil) illumination. upon further investigation, a technician may find the following diagnostic trouble code (dtc) stored in the tcm memory: ' p0731 - ge
- Bulletin:
- 22-001-16
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Symptom/condition: the customer may describe steering wheel vibration while driving at highway speed. visual inspection: visual inspection of the vehicle is recommended prior to road testing or performing any other procedure. inspect f
- Bulletin:
- 23-001-16 REV.D
- Component:
- 350000 equipment
- Summary:
- Symptom/condition: the customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
- Bulletin:
- 23-017-16
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Symptom/condition: the customer may describe scratches on the driver's side of roof.
- Bulletin:
- 18-006-16REV.A
- Component:
- 103000 power train:automatic transmission
- Summary:
- "flash: 3.6l and 5.7l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. some customers may experience a malfunction indicator lamp (m
- Bulletin:
- 68196033A$
- Component:
- 046000 service brakes, air:antilock
- Summary:
- "anti-lock brake module (abs) for 2015 and 2016 ds only; before replacing the abs module, please call brittany potton at cell (248) 494-1087. if you don't receive response within 15 minutes, please continue with normal repair procedure."
- Bulletin:
- 23-031-16
- Component:
- 350000 equipment
- Summary:
- "rambox lid left applique loose this bulletin involves inspecting and if necessary, replacing the affected 6`4' rambox lid applique. the customer may describe what appears to be a gap between the left applique and the rambox lid. appli
- Bulletin:
- 05-006-16
- Component:
- 030000 brakes (pws)
- Summary:
- "incorrectly installed rear brake caliper this bulletin involves inspecting both rear brake caliper hoses for being kinked or rubbing. some vehicles may have been built with the rear brake caliper installed 360° incorrectly onto the cali
- Bulletin:
- 21-017-16 REV. A
- Component:
- 103000 power train:automatic transmission
- Summary:
- "flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience a malfunction indicator lamp (mil) illum
- Bulletin:
- 07-002-16
- Component:
- 062000 engine and engine cooling:cooling system
- Summary:
- "thermostat housing replacement this bulletin involves inspecting the bleed screw on the thermostat housing and if necessary replacing the thermostat housing. the customer may describe a coolant leak at the thermostat housing bleed screw
- Bulletin:
- 21-027-16
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- "transmission torque converter replacement due to dislodged snap ring this bulletin involves replacing the torque converter after verifying that an internal snap ring has dislodged. a small number of customers may experience a malfunction
- Bulletin:
- 68234041A$
- Component:
- 353600 equipment:air conditioner
- Summary:
- "thermal expansion valve (txv), h-valve for d trucks only; when diagnosing an a/c system leak at the txv (thermal expansion valve, h-valve), do not replace the txv unless it has been proven to be defective for function or for a leak. ins
- Bulletin:
- 1LL89HDAA$
- Component:
- 131000 visibility:windshield
- Summary:
- Molding, windshield garnish before replacing any of these part numbers, call michael siciliano on (cell) 815-323- 9962. if no answer and if you do not receive a return call within 15 minutes please continue with the normal repair.~
- Bulletin:
- 23-004-16 REV. A
- Component:
- 162500 structure:body:tailgate
- Summary:
- Tailgate contacting pickup box panel when closing this bulletin involves adjusting the passenger side outer box flange. the customer may describe the tailgate making contact with the passenger side outer box panel.
- Bulletin:
- 23-006-16
- Component:
- 162300 structure:body:door
- Summary:
- Right front door outer belt molding too high this bulletin involves inspecting and if necessary, repairing the right front outer belt molding height. the customer may describe that the outer belt molding is sitting too high on the door.
- Bulletin:
- 18-006-16
- Component:
- 110000 electrical system
- Summary:
- Flash: 5.7l and 3.6l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. some customers may experience a malfunction indicator lamp (m
- Bulletin:
- 23-004-16
- Component:
- 162500 structure:body:tailgate
- Summary:
- Tailgate contacting pickup box panel when closing this bulletin involves adjusting the passenger side outer box flange. the customer may describe the tailgate making contact with the passenger side outer box panel.
- Bulletin:
- 68018109A$
- Component:
- 138000 visibility:defroster/defogger system
- Summary:
- Actuator- a/c heater before replacing this actuator call matt sasina at cell (248) 464-4982. if no response in 15 minutes, continue with repair.
- Bulletin:
- 68078700A$
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Brake pedal sensor for ds, wd & wk bodies only; prior to replacing the brake sensor; please call salma al ryahi at cell (519) 992-7293. if you are unable to get a response within 15 minutes, please take a picture that shows the sensor si
- Bulletin:
- 68157562A$
- Component:
- 220000 seats
- Summary:
- Front seat adjuster assemblies if the seat has a squeak or rattle, and it is reproducible, please call trevor trudell at cell (248) 420-7340 before any work is performed. if no response within 15 minutes please proceed with repair.
- Bulletin:
- 68232614A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
- Bulletin:
- 68264578A$
- Component:
- 170000 latches/locks/linkages
- Summary:
- Rear seat fold latches if the rear seat is difficult to fold or binds, please contact trevor trudell at cell (248) 420-7340 before making any repair. if no response within 15 minutes please proceed with the repair.
- Bulletin:
- 18-006-16 REV. B
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. some customers may experience a malfunction indicator lamp (mil) illuminati
- Bulletin:
- 68249986A$
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- My16 ra3 & ra4 replacement radios all my16 ra3 and ra4 replacement radios must be ordered through the exchange process at united radio. do not order a new radio from mopar. go back and order a "z" level part number. (example: z8249986a$)
- Bulletin:
- 55112621A$
- Component:
- 356000 equipment adaptive
- Summary:
- Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
- Bulletin:
- 52029737A$
- Component:
- 061320 engine and engine cooling:engine:other fuel types:turbo-charger
- Summary:
- Tank, diesel exhaust fluid, part includes temp sensor and level sensor for ds and wk vehicles only; if the urea tank is being replaced due to p249c or p203e on a 2014-2016 model year 3.0l turbo diesel (exf) on ds or wk, please call indra
- Bulletin:
- 18-078-16
- Component:
- 060000 engine (pws)
- Summary:
- Engine oil viscosity upgrade and flash enhancements this bulletin involves reprogramming the powertrain control module (pcm) and the transmission control module (tcm). it also involves changing the engine oil with new 5w40 engine oil and
- Bulletin:
- 08-073-16
- Component:
- 110000 electrical system
- Summary:
- Flash: instrument panel cluster (ipc) enhancement this bulletin involves updating the instrument panel software and updating radio frequency hub module (rfhm) software to latest version. the customer may describe one or more of the follo
- Bulletin:
- 23-039-17
- Component:
- 130000 visibility
- Summary:
- Rear door fixed glass cover is loose this bulletin involves rework to the rear door fixed glass cover trim. the customer may notice the glass cover trim is loose or shows a gap on either of the rear doorfig. 1.gap identified at door
- Bulletin:
- 23-040-17
- Component:
- 117000 digital instrument panel
- Summary:
- Gap at center stack at the instrument panel this bulletin involves rework to the center stack trim at the instrument panel. the customer may notice a large gap where the center stack meets the instrument panelfig. 1.gap at center stack t
- Bulletin:
- 08-028-17 REV. B
- Component:
- 118000 electrical system: software
- Summary:
- Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air (fota) update and provides the service technician an overview of the steps a customer will need to take to complete
- Bulletin:
- 9003633
- Component:
- 060000 engine and engine cooling
- Summary:
- Water pump dealers are replacing water pumps because of a coolant leak. water pumps are found tnf but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. please inspect the bypass o-ring be
- Bulletin:
- 9003636
- Component:
- 284000 back over prevention: camera system
- Summary:
- Rear view camera for trucks equipped with rear view camera part number 68274731a$, if there is a complaint of the rear view camera being inoperative, or the radio screen is black or blue when the truck is in reverse, do not replace the r
- Bulletin:
- 9003638
- Component:
- 063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
- Summary:
- Fuel tank issue description: ram 1500 built between 7/1/16 and 8/15/16 with concern of "hard to fill" or "premature shut off", please remove the canister line and recirculation line and retest. if the condition continues, tank replacemen
- Bulletin:
- 9002831
- Component:
- 356000 equipment adaptive
- Summary:
- Water pump for jk bodies only: if replacing the water pump for a chirp, squeal or nvh, please contact either: nick morand cell: (248) 410-5078 nick.morand@fcagroup.com joe lovell cell: (734) 309-6467 joe.lovell@fcagroup.com engineering
- Bulletin:
- 08-080-16 REV. A
- Component:
- 118000 electrical system: software
- Summary:
- Flash: bcm diagnostic and system improvements this bulletin involves updating the body control module (bcm) software. the customer may describe the headlamps flicker while operating at night. this condition may be more prevalent after the
- Bulletin:
- 18-001-16
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Flash: 3.0l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience bucking under hard accelera
- Bulletin:
- 23-001-16
- Component:
- 350000 equipment
- Summary:
- Center console lid binding this bulletin involves adding a rubber bumper to the console lid. the customer may describe a binding, or audible clicking condition when the center console lid is being opened or closed.
- Bulletin:
- 05150945A$
- Component:
- 100000 power train
- Summary:
- Powertrain control module if a pcm/ecm is being replaced due to liquid being present inside of the pcm/ecm electrical connector(s) on a 2015-2016 model year 5.7l hemi ds, d2, dd, dj or dx truck, please call lou nigro at cell (810) 293-38
- Bulletin:
- 55112621A$
- Component:
- 350000 equipment
- Summary:
- Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
- Bulletin:
- RL108213A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
- Bulletin:
- 08-009-16
- Component:
- 110000 electrical system
- Summary:
- Radio software enhancements this bulletin involves updating the radio's software. a customer may experience one or more of the following: · radio display screen intermittently may go blank. · radio display screen may lock up. · back up
- Bulletin:
- 9002519
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
- Bulletin:
- 07-002-16 REV. A
- Component:
- 060000 engine and engine cooling
- Summary:
- Thermostat housing replacement this bulletin involves inspecting the bleed screw on the thermostat housing and if necessary replacing the thermostat housing. the customer may describe a coolant leak at the thermostat housing bleed screw.
- Bulletin:
- 19-001-16
- Component:
- 010000 steering
- Summary:
- Electric power steering gear with low assist this bulletin involves replacing the electric power steering gear assembly. the customer may notice a low assist or excessive steering effort at lower speeds or parking lot maneuvers.
- Bulletin:
- 23-004-16 REV. B
- Component:
- 350000 equipment
- Summary:
- Tailgate contacting pickup box panel when closing this bulletin involves adjusting the passenger side outer box flange. the customer may describe the tailgate making contact with the passenger side outer box panel.
- Bulletin:
- 18-087-16 REV. A
- Component:
- 060000 engine (pws)
- Summary:
- Engine oil viscosity upgrade and flash enhancements this bulletin involves reprogramming the powertrain control module (pcm) and the transmission control module (tcm). it also involves changing the engine oil with new 5w40 engine oil and
- Bulletin:
- 07-002-16 REV. A
- Component:
- 060000 engine and engine cooling
- Summary:
- Thermostat housing replacement this bulletin involves inspecting the bleed screw on the thermostat housing and if necessary replacing the thermostat housing. the customer may describe a coolant leak at the thermostat housing bleed screw.
- Bulletin:
- 19-001-16
- Component:
- 010000 steering
- Summary:
- Electric power steering gear with low assist this bulletin involves replacing the electric power steering gear assembly. the customer may notice a low assist or excessive steering effort at lower speeds or parking lot maneuvers.
- Bulletin:
- 23-004-16 REV. B
- Component:
- 060000 engine and engine cooling
- Summary:
- Tailgate contacting pickup box panel when closing this bulletin involves adjusting the passenger side outer box flange. the customer may describe the tailgate making contact with the passenger side outer box panel.
- Bulletin:
- 18-078-16 REV. A
- Component:
- 103000 power train:automatic transmission
- Summary:
- Engine oil viscosity upgrade and flash enhancements this bulletin involves reprogramming the powertrain control module (pcm) and the transmission control module (tcm). it also involves changing the engine oil with new 5w40 engine oil and
- Bulletin:
- 05066241A$
- Component:
- 111000 electrical system:battery
- Summary:
- Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc b1a10 or b1a11 active or stored. engineering is requesting complete fob returned unopened (ie, battery not remove
- Bulletin:
- 05091960A$
- Component:
- 110000 electrical system
- Summary:
- Hands free module - ctm ? peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
- Bulletin:
- 68103198A$
- Component:
- 353600 equipment:air conditioner
- Summary:
- A/c compressor this applies to 2015 and 2016 uf and pf. before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
- Bulletin:
- 68184926A$
- Component:
- 110000 electrical system
- Summary:
- Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
- Bulletin:
- 08-067-16
- Component:
- 110000 electrical system
- Summary:
- Ignition node module replacement this bulletin involves replacing the ignition node module. some customers may experience a no start issue when turning the key fob in the ignition node module(fig. 1).
- Bulletin:
- 9003530
- Component:
- 030000 brakes (pws)
- Summary:
- Brake pedal sensor for vehicles with dtc's p0572 or c0042, or complaints of brake lights staying on or cruise control not setting, please use witech to check the brake pedal home position setting and actual pedal resting position under bra
- Bulletin:
- 9003109
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bottl
- Bulletin:
- 9003413
- Component:
- 181000 vehicle speed control:accelerator pedal
- Summary:
- Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
- Bulletin:
- 9003357
- Component:
- 060000 engine and engine cooling
- Summary:
- Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interfac
- Bulletin:
- 08-046-17
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Ra3 and ra4 radio enhancements this bulletin involves inspecting and if required, updating the radio software. customers may experience one or more of the following:?navigation failed? message is displayed. navigation is inoperative or ina
- Bulletin:
- 08-008-17 REV. A
- Component:
- 110000 electrical system
- Summary:
- Flash: bcm diagnostic and system improvements this bulletin involves reprogramming the body control module (bcm) with the latest available software. the customer may describe the headlamps flicker while operating at night. this condition m
- Bulletin:
- 08-051-16
- Component:
- 020000 suspension
- Summary:
- Flash: air suspension control module (ascm) this bulletin involves updating the ascm with the latest available software. customers may experience no ride height change with the vehicle in real cold conditions and in addition they may also
- Bulletin:
- 22-001-16
- Component:
- 010000 steering
- Summary:
- Steering wheel vibration at highway speeds this bulletin involves road testing and balancing all four road tire and wheel assemblies. the customer may describe steering wheel vibration while driving at highway speed.
- Bulletin:
- AJA46598
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- BJA46597
- Component:
- 100000 power train
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- STAR News No. 85
- Component:
- 350000 equipment
- Summary:
- Star receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. this same month last year we had over 40,000 open aged > 5 days tickets. as a result of focused efforts to verify vehicles are repai
- Bulletin:
- 5RR541XRA
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Power fold rearview mirror prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. move the mirror to its full forward position and then to full retract position using the power fol
- Bulletin:
- RL305553A
- Component:
- 100000 power train
- Summary:
- 9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. if this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on the
- Bulletin:
- 68277402A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc c1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. blockage
- Bulletin:
- 08-044-16
- Component:
- 118000 electrical system: software
- Summary:
- Flash: radio frequency hub module (rfhm) enhancement this bulletin involves updating the rfhm software. customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time
- Bulletin:
- 21-017-16
- Component:
- 100000 power train
- Summary:
- Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience a malfunction indicator lamp (mil) illumina
- Bulletin:
- 23-001-16 REV. D
- Component:
- 350000 equipment
- Summary:
- Center console lid binding this bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. the customer may describe a binding or audible clicking condition when the center console lid is being opened or c
- Bulletin:
- 23-017-16
- Component:
- 160000 structure
- Summary:
- Roof damage repair this bulletin involves identifying and repairing scratches in the paint on left side of roof. the customer may describe scratches on the driver?s side of roof.
- Bulletin:
- 9003216
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Power fold rearview mirror prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. move the mirror to its full foward position and then to full retract position using the power fold
- Bulletin:
- 9003687
- Component:
- 150000 seat belts
- Summary:
- Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003669
- Component:
- 103000 power train:automatic transmission
- Summary:
- Auto trans rotary electronic shifter the rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in park (or neutral). this generates a noise with each brake press/re
- Bulletin:
- 9003681
- Component:
- 150000 seat belts
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9002977
- Component:
- 162300 structure:body:door
- Summary:
- Door latch before replacing this part please contact kevin murphree at cell (248) 613-3417 or samantha kallman (248)-576-1532. if you are unable to get a response within 15 minutes, please continue with the repair.
- Bulletin:
- 9003694
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
- Bulletin:
- 9003696
- Component:
- 162300 structure:body:door
- Summary:
- Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
- Bulletin:
- 9003059
- Component:
- 353000 equipment:electrical
- Summary:
- Park assist sensor 1) active or stored dtc of signal shape / waveform failure fault: b128e-25, b128f-25, b1290-25, b1291-25, b1292-25, b1293-25, b1295-25, b1296-25, b1297-25, and/or b1298-25, check for snow/mud/ice/obstruction and clean th
- Bulletin:
- 9003273
- Component:
- 060000 engine and engine cooling
- Summary:
- Trans pan or gasket if your repair requires replacing one of the two part numbers for a leak, prior to the repair please call enzo piazza at cell (248) 467-9163. if you cannot reach enzo within 15 minutes proceed with the repair. enzo need
- Bulletin:
- 30657
- Component:
- 110000 electrical system
- Summary:
- R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number r4801865ac. replacement is part number 04801865ae which is in stock
- Bulletin:
- 30865
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- 04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04589131ag, 04589243ag . see attac
- Bulletin:
- 30928
- Component:
- 131000 visibility:windshield
- Summary:
- 55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.replacement ispart number 55395241ah which isin stock and available. please return suspect partsback toyour facing depot u
- Bulletin:
- 30731
- Component:
- 060000 engine (pws)
- Summary:
- 04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. suspect stock of part number: 04627694aa must be returned. see attached for identifying suspect stock. please
- Bulletin:
- 30948
- Component:
- 330000 interior lighting
- Summary:
- Molding assy ?frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
- Bulletin:
- 31056
- Component:
- 220000 seats
- Summary:
- Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.r
- Bulletin:
- 31127
- Component:
- 070000 fuel system, gasoline
- Summary:
- Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
- Bulletin:
- 31115
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.see attachmentsfor identifying suspect material.
- Bulletin:
- D-16-28 Rev. A
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Dapap requirements - addition of exterior mirrors (rev. a)
- Bulletin:
- D-17-08
- Component:
- 350000 equipment
- Summary:
- Essential flash management
- Bulletin:
- D-17-11
- Component:
- 350000 equipment
- Summary:
- Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
- Bulletin:
- D-17-12
- Component:
- 350000 equipment
- Summary:
- Shop certification program guidelines
- Bulletin:
- 08-028-17
- Component:
- 350000 equipment
- Summary:
- Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air update (fota) and provides a service technician an overview of the steps a customer will need to take to complete t
- Bulletin:
- 16887
- Component:
- 060000 engine (pws)
- Summary:
- Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
- Bulletin:
- 17006
- Component:
- 063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
- Summary:
- 68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68085119ae. see attachme
- Bulletin:
- 17007
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. see attachments for identif
- Bulletin:
- 17109
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. please ret
- Bulletin:
- 17124
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
- Bulletin:
- 17127
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. please ret
- Bulletin:
- 17135
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
- Bulletin:
- 17161
- Component:
- 116000 electrical system:ignition
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04685719ai. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17191
- Component:
- 121000 exterior lighting:headlights
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68174065ae. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17202
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68143886aa. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 18-006-16 REV. A
- Component:
- 100000 power train
- Summary:
- Flash: 3.6l and 5.7l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. some customers may experience a malfunction indicator lamp (m
- Bulletin:
- 05-006-16
- Component:
- 030000 brakes (pws)
- Summary:
- Incorrectly installed rear brake caliper this bulletin involves inspecting both rear brake caliper hoses for being kinked or rubbing. some vehicles may have been built with the rear brake caliper installed 360° incorrectly onto the calip
- Bulletin:
- 23-031-16
- Component:
- 350000 equipment
- Summary:
- Rambox lid left applique loose this bulletin involves inspecting and if necessary, replacing the affected 6`4? rambox lid applique. the customer may describe what appears to be a gap between the left applique and the rambox lid. appliq
- Bulletin:
- 68196033A$
- Component:
- 036100 service brakes, hydraulic:antilock:control unit/module
- Summary:
- Anti-lock brake module (abs) for 2015 and 2016 ds only; before replacing the abs module, please call brittany potton at cell (248) 494-1087. if you don't receive response within 15 minutes, please continue with normal repair procedure.
- Bulletin:
- 04581581A$
- Component:
- 070000 fuel system, gasoline
- Summary:
- Pump - vacuum for ds vacuum pump concerns only; if the vacuum pump continues to run even when the ignition is off; before replacing vacuum pump, please call tim parks on cell (248) 245-9395 or fernando betancourt on cell (248) 202-7871.
- Bulletin:
- 68263393A$
- Component:
- 130000 visibility
- Summary:
- Applicable on 2016 dj and ds ram truck only. if the exterior cover (skull cap) is being replaced for any reason, please return the entire mirror assembly. if you have any questions please contact brigitte wicks at cell (248) 202-9869 or s
- Bulletin:
- 17598
- Component:
- 160000 structure
- Summary:
- 68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68160775ab. see attachments for identify
- Bulletin:
- 20624
- Component:
- 353600 equipment:air conditioner
- Summary:
- 68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number 68103256ag packaged before 2016/08/01. please return su
- Bulletin:
- 20610
- Component:
- 060000 engine and engine cooling
- Summary:
- P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. please return part number 04573460 which have a packaging date of 2016-06-13. ref
- Bulletin:
- 22843
- Component:
- 120000 exterior lighting
- Summary:
- Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
- Bulletin:
- 22842
- Component:
- 060000 engine (pws)
- Summary:
- 05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05187880ac. see attachments for ident
- Bulletin:
- 20614
- Component:
- 180000 vehicle speed control
- Summary:
- P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. please return parts which have a pacakging date code of july 20th 2016. reference pictu
- Bulletin:
- 15640
- Component:
- 170000 latches/locks/linkages
- Summary:
- Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
- Bulletin:
- 16103
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. as per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
- Bulletin:
- 16374
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. see attachments for identifying suspect stock. please return suspect part
- Bulletin:
- L09005H$
- Component:
- 120000 exterior lighting
- Summary:
- Headlamp bulb if the headlamp bulb (l09005hl) on a 2016 ds or dj is being replaced for any reason, engineering would like to have the bulb and the entire lamp assembly replaced and returned for analysis. if you have any questions, please
- Bulletin:
- 18-023-16
- Component:
- 110000 electrical system
- Summary:
- Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
- Bulletin:
- 23-011-16
- Component:
- 130000 visibility
- Summary:
- Sunroof water leak replace sunroof glass to repair a water leak from the sunroof. an insufficient urethane bead around the metal bracket results in water leaking into the vehicle at one or both of the front corners of the sunroof.
- Bulletin:
- 16387
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. see attachments for identifying suspect stock. please return su
- Bulletin:
- 16388
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number 68288760aa. replacement part number is 68288760ab. replacement parts w ill be available w eek ending 5/6/1
- Bulletin:
- 68225378A$
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- 3.0l v6 turbo diesel - sales code exf a crankshaft locking tool marked 630 is installed on all 3.0l exg long blocks (lower rear left side of block under starter location). this tool locks the crankshaft at 30? atdc. refer to: valve timin
- Bulletin:
- Z5091195A$
- Component:
- 110000 electrical system
- Summary:
- Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
- Bulletin:
- 08-057-16
- Component:
- 350000 equipment
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and, if required, updating the radio software. a small number of customers may experience one or more of the following: · navigation failed message is displayed. · clock not a
- Bulletin:
- 09-005-16
- Component:
- 200000 wheels
- Summary:
- Tighten starter bolts this bulletin involves torquing the starter bolts to proper specifications. the customer or technician may hear an excessive noisy starter or find that the starter is loose.
- Bulletin:
- 68225378A$
- Component:
- 063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
- Summary:
- 3.0l v6 turbo diesel - sales code exf a crankshaft locking tool marked 630 is installed on all 3.0l exf long blocks (lower rear left side of block under starter location). this tool locks the crankshaft at 30? atdc. refer to: valve timin
- Bulletin:
- 68292756A$
- Component:
- 036000 service brakes, hydraulic:antilock
- Summary:
- 2016 ds abs module before replacing the abs module for a wheel speed sensor fault(s) listed below, please call brittany potton at cell (248) 494-1087. if you don't receive response within 15 minutes, please continue with normal repair pr
- Bulletin:
- 18-001-16 REV. C
- Component:
- 060000 engine and engine cooling
- Summary:
- Flash: 3.0l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience bucking under hard acceleration. in addition
- Bulletin:
- 22-003-16
- Component:
- 198000 tires:temporary/emergency spare tire
- Summary:
- Spare tire inspection or replacement this bulletin involves inspecting and possibly replacing the spare tire. the customer may describe the spare tire has a cut in the sidewall, or the spare tire is flat.
- Bulletin:
- 23-001-16 REV. E
- Component:
- 350000 equipment
- Summary:
- Center console lid binding this bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **this bulletin will help prevent a binding or an audible clicking noise in the center console lid. note: do n
- Bulletin:
- 23-020-16
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Noise heard from sunroof drain channel when door is closed this bulletin involves replacing the sunroof drain. the customer may describe a vibration or metallic buzzing heard from the sunroof drain channel after closing the drivers door.
- Bulletin:
- 15614
- Component:
- 350000 equipment
- Summary:
- Inspect and return: switch - multifunctional you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 56046114ae, 56046118ae. see attachments for identifyin
- Bulletin:
- 08-028-16
- Component:
- 118000 electrical system: software
- Summary:
- Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. a customer may experience one or more of the following conditions: · radio display screen will lock up and reset i
- Bulletin:
- 18-001-16 REV B
- Component:
- 100000 power train
- Summary:
- Flash: 3.0l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience bucking under hard acceleration. in addition
- Bulletin:
- 6th Edition 2015
- Component:
- 350000 equipment
- Summary:
- Warranty operations newsletter volume 1, issue 6
- Bulletin:
- 31-001-15
- Component:
- 220000 seats
- Summary:
- Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
- Bulletin:
- 1UU47DX9A
- Component:
- 220000 seats
- Summary:
- Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. if no response in 15 minutes, proceed with ordering the part
- Bulletin:
- 04610124A
- Component:
- 220000 seats
- Summary:
- Element assy- heated seat if any of the front heated seats are inoperable. call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. if your call is not returned within 15 minutes, please continue
- Bulletin:
- 04861963A
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. if a response is not received within 15 minutes, then continue with the nece
- Bulletin:
- 05149141A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340, p0344, p0345, p0349, p0365, p0369, p0390 or p0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. if no resp
- Bulletin:
- 05154400A
- Component:
- 010000 steering
- Summary:
- Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. if the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
- Bulletin:
- 05191925A
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. remove both of the transmission lines from the cooler?s top/
- Bulletin:
- 55112621A
- Component:
- 350000 equipment
- Summary:
- Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
- Bulletin:
- 56041380A
- Component:
- 111000 electrical system:battery
- Summary:
- Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. if no response in 15 minutes, continue wi
- Bulletin:
- 56046094A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
- Bulletin:
- 68079375A
- Component:
- 063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
- Summary:
- Crankshaft position sensor before replacing this part due to a p0335 fault code, please contact andrew acton at cell (248) 421-4130. engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
- Bulletin:
- 68080819A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340 and/or p0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. if no response is received within 15 minut
- Bulletin:
- 68090604A
- Component:
- 100000 power train
- Summary:
- Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a c1494-92 dtc, if yes, please call fca axle engineering and do no
- Bulletin:
- 68140664A
- Component:
- 350000 equipment
- Summary:
- Compressor hvac compressor is inoperative. before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. if no response in 15 minutes, continue with the repair.
- Bulletin:
- 68174064A
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. engineering would like to have both parts returned for analysis. also, please take a picture of the parts and email t
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