2016 PIERCE IMPEL Recalls (8)

Campaign:
16V123000 on 03/01/2016
Component:
Power train:driveline:driveshaft
Manufactured:
10/12/2015 - 02/08/2016
Affected:
239
Defect:
Pierce manufacturing (pierce) is recalling certain model year 2016 arrow-xt, dash, enforcer, impel, quantum, saber, and velocity fire and emergency vehicles manufactured october 13, 2015, to february 9, 2016. the fastener cap over the bearing on the universal joint of the drive shaft may have been improperly tightened.
Consequence:
If the cap was not properly tightened, the cap may detach from the vehicle and become a road hazard. additionally, the universal joint may separate and the vehicle may not be able to be driven, increasing the risk of a crash.
Correction:
Pierce will notify owners, and dealers will check and correct the tightness of all bolts for the universal joint caps, as needed, free of charge. the recall began on march 25, 2016. owners may contact pierce customer service at 1-888-974-3723. pierce's number for this recall is 74b270.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V390000 on 05/31/2016
Component:
Equipment
Manufactured:
08/03/2015 - 04/23/2016
Affected:
114
Defect:
Pierce manufacturing (pierce) is recalling certain model year 2015-2016 arrow xt, enforcer, impel, quantum, saber, and velocity emergency vehicles manufactured august 4, 2015, to august 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. these pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
Consequence:
If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Correction:
Pierce will notify owners to check the strainer for missing solder at the joints. any strainers missing solder will be replaced, free of charge. the recall began on june 16, 2016. owners may contact pierce customer service at 1-888-974-3723 or hale products customer service center at 1-800-533-3569. pierce's number for this recall is 74b272.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V551000 on 07/21/2016
Component:
Equipment
Manufactured:
04/11/2016 - 05/30/2016
Affected:
8
Defect:
Pierce manufacturing (pierce) is recalling certain model year 2015-2016 enforcer, impel, and velocity vehicles manufactured april 12, 2016, to may 31, 2016, equipped with aerial devices. the affected vehicles may have a plastic plug installed in an unused port in the hydraulic pump for the aerial device. this plastic plug may separate from the pump resulting in a hydraulic fluid leak, potentially disabling the aerial device.
Consequence:
The inoperable aerial device can increase the risk of injury if the operator needs to move away from a hazardous situation or it may impede the safety mission.
Correction:
Pierce has notified owners, and dealers will inspect the vehicles and replace the plastic plug with a metal plug, as necessary, free of charge. the recall began on july 26, 2016. owners may contact pierce customer service at 1-888-974-3723. pierce's number for this recall is 74b276.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V585000 on 08/04/2016
Component:
Power train:manual transmission
Manufactured:
06/28/2015 - 06/29/2016
Affected:
470
Defect:
Pierce manufacturing (pierce) is recalling certain model year 2015-2016 arrow, dash, enforcer, impel, quantum, saber, and velocity fire trucks manufactured june 29, 2015, to june 30, 2016. the affected vehicles may be equipped with certain c20 and c21 split-shaft transmissions from waterous. this transmission sends power to the wheels of an emergency response vehicle or power to an add-on unit such as a water pump used for fighting fires. a component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
Consequence:
If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Correction:
Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. the recall began on september 2, 2016. owners may contact pierce customer service at 1-888-974-3723. pierce's number for this recall is 74b277.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V455000 on 07/20/2017
Component:
Equipment
Manufactured:
07/21/2016 - 07/22/2017
Affected:
65
Defect:
Pierce manufacturing (pierce) is recalling certain 2016-2017 arrow xt, enforcer, impel, quantum, and velocity fire trucks equipped with hale pump interlock module kits. the hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water pump from operating.
Consequence:
If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
Correction:
Pierce will notify owners, and hale products dealers will replace the interlock modules, free of charge. the recall began on march 24, 2017. owners may contact hale customer service at 1-800-533-3569 or pierce customer service at 1-414-832-3000. pierce's number for this recall is 74b281.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V570000 on 09/14/2017
Component:
Steering
Manufactured:
04/27/2015 - 04/28/2016
Affected:
56
Defect:
Pierce manufacturing (pierce) is recalling certain 2015-2016 arrow xt, enforcer, impel, quantum, saber, and velocity vehicles, equipped with certain spicer d-series and e-series steer axles. the castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence:
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Correction:
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. if the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. the recall began on november 30, 2017. owners may contact pierce customer service at 1-414-832-3000.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V570000 on 09/14/2017
Component:
Steering:linkages:tie rod assembly
Manufactured:
04/27/2015 - 04/28/2016
Affected:
56
Defect:
Pierce manufacturing (pierce) is recalling certain 2015-2016 arrow xt, enforcer, impel, quantum, saber, and velocity vehicles, equipped with certain spicer d-series and e-series steer axles. the castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence:
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Correction:
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. if the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. the recall began on november 30, 2017. owners may contact pierce customer service at 1-414-832-3000.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V463000 on 07/15/2018
Component:
Structure
Manufactured:
12/05/2007 - 10/23/2017
Affected:
17
Defect:
Pierce manufacturing (pierce) is recalling certain 2007-2017 pierce velocity, impel, arrow-xt, quantum, and enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. the bracket on the aerial device may detach from the aerial and fall to the ground.
Consequence:
If the bracket falls, it could strike a person below.
Correction:
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. the recall began on august 22, 2018. owners may contact pierce customer service at 1-888-974-3723. pierce's number for this recall is 74b290.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2016 PIERCE IMPEL TSB

Bulletin:
WB 19
Component:
121000 exterior lighting:headlights
Summary:
Warranty bulletin discussing condensation in led headlamps produced by jw speaker. per supplier, condensation in headlamp with not impact performance or operation of the headlamp.

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