2016 MCI J4500 Recalls (4)

Campaign:
15V862000 on 12/21/2015
Component:
Seats
Manufactured:
08/25/2015 - 12/02/2015
Affected:
9
Defect:
Motor coach industries (mci) is recalling certain model year 2016 mci j4500 motor coaches manufactured august 26, 2015, to december 3, 2015, and equipped with kiel passenger seats. during assembly, one of the seat mounting bolts was installed incorrectly.
Consequence:
In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the seat occupant.
Correction:
Mci will notify owners, and dealers will correct the seat mounting, free of charge. the recall began on january 12, 2016. owners may contact mci at 1-800-241-2947. mci's number for this recall is sb 430.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V510000 on 07/05/2016
Component:
Visibility:glass, side/rear
Manufactured:
04/13/2015 - 02/21/2016
Affected:
63
Defect:
Motor coach industries (mci) is recalling certain model year 2015-2016 j4500 vehicles manufactured april 14, 2015, to february 22, 2016. on the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.
Consequence:
A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.
Correction:
Mci will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. the recall began on july 22, 2016. owners may contact mci customer service at 1-800-241-2947. mci's number for this recall is sb 433b.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V207000 on 03/27/2017
Component:
Suspension
Manufactured:
06/02/2013 - 04/26/2016
Affected:
1,165
Defect:
Motor coach industries (mci) is recalling certain 2014 -2016 j4500 vehicles. the front sway bar on these vehicles may crack at the bushing/clamp locations.
Consequence:
If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.
Correction:
Motor coach industries (mci) will notify owners and dealers will replace the sway bar assembly, free of charge. the recall began on june 13, 2017. owners may contact motor industries at 1-800-241-2947. mci's number for this recall is service bulletin 452.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V360000 on 06/05/2017
Component:
Service brakes, air
Manufactured:
04/21/2014 - 05/08/2017
Affected:
1,100
Defect:
Motor coach industries (mci) is recalling certain 2014-2017 j4500 motor coaches equipped with zf front axles. in the affected vehicles, the front brake hose routing clamps may have been over-tightened, possibly damaging the brake hose wall reinforcement. if the brake hose wall reinforcement is damaged, the brake hose may leak. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 121, "air brake systems."
Consequence:
If the front brake hoses leak, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
Correction:
Mci will notify owners, and dealers will inspect the clamp tightness, replacing any damaged brake hoses, as necessary, free of charge. the recall began on july 14, 2017. owners may contact mci customer service at 1-800-241-2947. mci's number for this recall is sb 454.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2016 MCI J4500 TSBs (36)

Bulletin:
SB435
Component:
060000 engine (pws)
Summary:
This service bulletin informs affected customers that the low engine coolant sensor harness may have been installed incorrectly on model year 2016 and 2017 mci j4500 model coaches equipped with a dd13 engine, and provides the procedures req
Bulletin:
SB432
Component:
060000 engine (pws)
Summary:
Cummins isx engine ecm calibration update: notification to customers at the request of cummins inc. that it has released campaign 1742 that addresses an issue in which certain on-board diagnostics (obd) fault codes illuminate the incorrect
Bulletin:
SB3095
Component:
060000 engine (pws)
Summary:
Detroit virtual technician: reminder to customers about the importance of addressing the diagnostic information sent by detroit diesel's vitrual technician when the coach check engine light illuminates. if the problem is a severe "service
Bulletin:
SB3094B
Component:
020000 suspension
Summary:
Front axle tow plate: notification to customers operating a j4500 coach with zf axles that a tow plate is available for puchase through mci service parts, inc. the tow plate, when utilized with a 6.250 inch fork, enables towing from the f
Bulletin:
SB 437
Component:
060000 engine (pws)
Summary:
This service bulletin informs affected customers that due to high dpf hydrocarbon absorption during high idle operation, customers may experience the mil, check engine and/or the stop engine diagnostic trouble codes or tell-tale activations
Bulletin:
SB 438
Component:
118000 electrical system: software
Summary:
This service bulletin informs affected customers that due to incorrect programming of the multiplex controller, on model year 2016 and 2017 mci j4500 model coaches equipped with parker multiplexing system, coaches may experience the warning
Bulletin:
SB 436
Component:
050000 parking brake
Summary:
This service bulletin informs affected customers that if the coach operator fails to follow the correct sequence in the mci wheelchair lift procedure in the mci operator's manual, the potential may exist in which the park brake may fail to
Bulletin:
SB 442
Component:
063000 engine and engine cooling:exhaust system
Summary:
This service bulletin informs affected customers that the potential may exist in which the entrance door exhaust line routed through the spare tire compartment could become plugged with snow and/or ice and in this condition, the plugged exh
Bulletin:
SB 3097B
Component:
162300 structure:body:door
Summary:
This service bulletin informs affected customers that mci has made an improvement to the parcel rack compartment door installation which will minimize the parcel rack compartment door rattling on model year 2014-2017 mci d model coaches and
Bulletin:
SB-443
Component:
070000 fuel system, gasoline
Summary:
This service bulletin informs affected customers that mci was notified by amerex corporation that the gas detection portion of the amerex safetynet system in certain cases may be disabled, and the operator display may not indicate that the
Bulletin:
SB 440
Component:
060000 engine (pws)
Summary:
This service bulletin informs affected customers that mci was notified by cummins inc. that cummins has released campaign c1846 that addresses calibration issues on isx12 2013 engines in certain motor coach operations on model year 2014-201
Bulletin:
SB 442B
Component:
350000 equipment
Summary:
This service bulletin informs affected customers that the potential may exist in which the entrance door exhaust line routed through the spare tire compartment could become plugged with snow and/or ice, and in this condition the plugged exh
Bulletin:
SB 448
Component:
350000 equipment
Summary:
This service bulletin informs affected customers that mci has become aware that rattling of the parcel rack compartment doors may occur on model year 2014-2017 mci d series and 2014-2017 mci j4500 model coaches, and that mci will remedy the
Bulletin:
SB 449
Component:
138000 visibility:defroster/defogger system
Summary:
This service bulletin informs affected customers that mci has become aware that damage may occur to the rh dash assembly defroster (diffuser) vents as a result of passenger contact entering and exiting the coach cabin on my 2015 - 2017 mci
Bulletin:
SB 453
Component:
356000 equipment adaptive
Summary:
This service bulletin informs affected customers that the remote junction box installed on model year 2013-2016 mci j4500 model coaches is subject to corrosion and that mci will remedy the affected coaches at no cost to the customers.
Bulletin:
SB 440B
Component:
060000 engine (pws)
Summary:
This revised service bulletin was issued to reflect specific unit numbers in place of a vin range list, and informs affected customers that cummins has released campaign c1846 that addresses calibration issues on isx12 2013 engines in cert
Bulletin:
SB 446
Component:
353600 equipment:air conditioner
Summary:
This service bulletin informs affected customers that model year 2011-2017 mci j4500 model coaches may exhibit signs of premature wear or cracks in the a/c compressor support tube, which may cause the drive belt for the a/c compressor to fa
Bulletin:
SB 446B
Component:
353600 equipment:air conditioner
Summary:
This service bulletin supercedes service bulletin 446 in its entirety and informs affected customers that model year 2011-2017 mci j4500 model coaches may exhibit signs of premature wear or cracks in the a/c compressor support tube, which m
Bulletin:
SB 3105
Component:
115000 electrical system:fuses and circuit breakers
Summary:
This service bulletin informs affected customers to routinely inspect the wheelchair power circuit breaker and cable connections for corrosion every 6,000 miles/9,000 km on model year 2009-2017 mci j4500 model coaches equipped with a braun
Bulletin:
SB 3099
Component:
063000 engine and engine cooling:exhaust system
Summary:
This service bulletin informs affected customers of the maintenance procedures for the torca accuseal clamp utilized on the connection between the after-treatment system (selective catalyst reduction device) and tailpipe; that the clamp is
Bulletin:
SB 3101
Component:
107000 power train:axle hubs
Summary:
This service bulletin informs affected customers that zf friedrichshafen ag has released a service information bulletin regarding checking axle hubs and wheel heads if an abs tell-tale lamp is activated during coach operation on mci j model
Bulletin:
SB 444
Component:
125000 exterior lighting:brake lights
Summary:
This service bulletin informs affected customers that hamsar has notified mci that the high mount brake light on my 2014 - 2016 mci j4500 coaches may fail due to water intrusion, and that mci will remedy the affected coaches at no cost to c
Bulletin:
SB 3102
Component:
060000 engine and engine cooling
Summary:
This service bulletin informs affected customers that operators of coaches equipped with a dd13 engine may experience difficulty removing the oil filter due to the position of the amerex fire suppression system nozzle on my 2016-2017 mci j4
Bulletin:
SB 445
Component:
103000 power train:automatic transmission
Summary:
This service bulletin informs affected customers that customers may experience water migration into the transmission connector and harness on my 2013 - 2017 mci j4500 coaches, and that the transmission interface harness wire loom may wear d
Bulletin:
P7-135
Component:
103000 power train:automatic transmission
Summary:
This procedure is to be performed in conjunction with service bulletin 445, and provides a procedure to insert plugs in the transmission harness connector open cavities to help prevent water migration into the transmission connector and har
Bulletin:
SB 3077
Component:
063000 engine and engine cooling:exhaust system
Summary:
This service bulletin informs affected customers that mci was notified by shaw development that the diesel exhaust fluid (def) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may r
Bulletin:
SB 427 (DEC)
Component:
356000 equipment adaptive
Summary:
This service bulletin informs customers that mci was notified by zf friedrichshafen ag that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 201
Bulletin:
SB 3088
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
This service bulletin informs customers that mci has created a procedure outlining the required steps to clean the fixed radiator on model year 2010-2016 mci j4500 model coaches.
Bulletin:
SB 427
Component:
356000 equipment adaptive
Summary:
This service bulletin informs customers that mci was notified by zf friedrichshafen ag that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 201
Bulletin:
SB 456B
Component:
124000 exterior lighting:back up lights
Summary:
This service bulletin informs affected customers that model year 2012-2018 mci j4500 model coaches may experience fading, discoloration or delamination of the tail light assembly and that mci will provide replacement parts at no cost to the
Bulletin:
MCI Field Notes
Component:
110000 electrical system
Summary:
This service advisory informs affected customers that mci and detroit diesel have been taking steps to correct fault codes reported by the detroit dd13 engine motor control module (mcm) and aftertreatment control module (acm) resulting in m
Bulletin:
SI 3110
Component:
160000 structure
Summary:
This service bulletin informs affected customers that they may experience water intrusion into the interior cavity of the front junction box compartment on model year 2012-2017 mci j4500 model coaches, and that an additional seal on the int
Bulletin:
SI 3108
Component:
350000 equipment
Summary:
This service bulletin informs affected customers that the gfci outlet(s) on the sensata inverter may require replacement on model year 2014-2017 mci d series and model year 2014-2017 mci j4500 model coaches, and that replacement parts are a
Bulletin:
MCI Field Notes
Component:
060000 engine (pws)
Summary:
This service advisory informs affected owners of model year 2012-2018 j4500 model coaches that the fan test switch, in the remote jbox, in some instances has been accidentally turned on and left on, resulting in the engine running cool and
Bulletin:
SB 3114
Component:
180000 vehicle speed control
Summary:
This service bulletin informs affected owners of model year 2011-2019 j4500 coaches equipped with entrance door sensor mci p/n 07-19-1176, of the procedure to adjust the entrance door sensor for proper sensor alignment. the procedure also
Bulletin:
SB 3116
Component:
060000 engine and engine cooling
Summary:
This service bulletin informs affected owners that detroit diesel corporation has released bulletin d18m2, advising that some certified ghg17 detroit dd13 engines installed in model year 2015-2018 mci j4500 coaches will require reprogrammi

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