2015 MCI J4500 Recalls (7)

Campaign:
15V001000 on 01/04/2015
Component:
Service brakes
Manufactured:
07/07/2013 - 12/18/2014
Affected:
147
Defect:
Motor coach industries (mci) is recalling certain model year 2013-2015 mci j4500 motor coaches manufactured july 83, 2013, to december 19, 2014 and equipped with zf axles and independent front suspension. the routing and clamping of the steering axle brake hose to the steering axle brake chamber may allow the brake hose to rub the front tire or contact and rub the upper control arm.
Consequence:
The rubbing may wear a hole into the brake hose resulting in a loss of air pressure in the front brake chamber, reducing brake performance and increasing the risk of a crash.
Correction:
Mci will notify owners. the remedy for this recall is still under development. the recall began on march 2, 2015. owners may contact mci customer service at 1-800-241-2947.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V184000 on 03/29/2015
Component:
Steering:linkages:tie rod assembly
Manufactured:
08/25/2014 - 12/02/2014
Affected:
131
Defect:
Motor coach industries (mci) is recalling certain model year 2014 j4500 and model year 2015 d4000istv, d4005, d4500, and d4505 motor coaches manufactured august 26, 2014, to december 3, 2014. the affected motor coaches have front and steerable tag axles whose tie rod nuts may be improperly torqued.
Consequence:
If the tie rod nuts are not properly torqued, the tie rod may not be adequately secured, resulting in a loss of vehicle control and increasing the risk of a crash.
Correction:
Mci will notify owners, and dealers will inspect the tie rod nut torque, replacing the parts as necessary, free of charge. the recall began on april 15, 2015. owners may contact mci customer service at 1-800-241-2947.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V389000 on 06/18/2015
Component:
Power train:axle hubs
Manufactured:
11/25/2013 - 05/21/2015
Affected:
232
Defect:
Motor coach industries (mci) is recalling certain model year 2014 d4500 vehicles manufactured december 19, 2013, to april 14, 2014, 2013-2014 d4505 vehicles manufactured february 1, 2013, to april 22, 2014, and 2013-2015 j4500 vehicles manufactured november 26, 2013, to may 22, 2015. the affected motorcoaches are equipped with hub carriers that may have areas of porosity which could result in the hub carrier leaking oil or cracking.
Consequence:
Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.
Correction:
Mci will notify owners, and dealers will begin a routine inspection process to identify any hub carrier leaks. when parts become available, the affected hub carriers will be replaced, free of charge. the recall began on august 4, 2015. owners may contact mci customer service at 1-800-241-2947. mci's number for this recall is sb 425.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V020000 on 01/19/2016
Component:
Seats
Manufactured:
11/17/2011 - 07/09/2015
Affected:
607
Defect:
Motor coach industries (mci) is recalling certain model year 2011-2013 and 2015 j4500 coaches manufactured november 18, 2011, to july 10, 2015, 2011-2012 and 2014-2015 d4000 coaches manufactured manufactured september 24, 2010, to september 5, 2015, 2011-2013 and 2015-2016 d4005 coaches manufactured january 17, 2011, to november 23, 2015, 2012-2014 and 2016 d4000istv coaches manufactured july 18, 2012, to december 2, 2015, 2010-2016 d4500 coaches manufactured april 15, 2010, to december 18, 2015 and 2011-2016 d4505 coaches manufactured december 15, 2010, to december 4, 2015. the affected buses are equipped with certain recaro ergo-m commercial bus driver seats that have j-brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the j-bracket.
Consequence:
If the seatbelt anchorage assembly separates from the j-bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Correction:
Mci will notify owners and dealers will inspect the seats and determined if welds are missing. any j-bracket that is missing welds will be removed and replaced, free of charge. the recall began on february 15, 2016. owners may contact mci at 1-800-241-2947. mci's number for this recall is sb 431.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V510000 on 07/05/2016
Component:
Visibility:glass, side/rear
Manufactured:
04/13/2015 - 02/21/2016
Affected:
63
Defect:
Motor coach industries (mci) is recalling certain model year 2015-2016 j4500 vehicles manufactured april 14, 2015, to february 22, 2016. on the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.
Consequence:
A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.
Correction:
Mci will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. the recall began on july 22, 2016. owners may contact mci customer service at 1-800-241-2947. mci's number for this recall is sb 433b.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V207000 on 03/27/2017
Component:
Suspension
Manufactured:
06/02/2013 - 04/26/2016
Affected:
1,165
Defect:
Motor coach industries (mci) is recalling certain 2014 -2016 j4500 vehicles. the front sway bar on these vehicles may crack at the bushing/clamp locations.
Consequence:
If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.
Correction:
Motor coach industries (mci) will notify owners and dealers will replace the sway bar assembly, free of charge. the recall began on june 13, 2017. owners may contact motor industries at 1-800-241-2947. mci's number for this recall is service bulletin 452.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V360000 on 06/05/2017
Component:
Service brakes, air
Manufactured:
04/21/2014 - 05/08/2017
Affected:
1,100
Defect:
Motor coach industries (mci) is recalling certain 2014-2017 j4500 motor coaches equipped with zf front axles. in the affected vehicles, the front brake hose routing clamps may have been over-tightened, possibly damaging the brake hose wall reinforcement. if the brake hose wall reinforcement is damaged, the brake hose may leak. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 121, "air brake systems."
Consequence:
If the front brake hoses leak, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
Correction:
Mci will notify owners, and dealers will inspect the clamp tightness, replacing any damaged brake hoses, as necessary, free of charge. the recall began on july 14, 2017. owners may contact mci customer service at 1-800-241-2947. mci's number for this recall is sb 454.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2015 MCI J4500 TSBs (33)

Bulletin:
SB-424
Component:
060000 engine (pws)
Summary:
Motor coach ind.: some coaches need to have the lubricating oil filter bypass valve and fuel pump repaired due to vendor's installation. model d, j4500. no model years listed. *pe
Bulletin:
SB-426
Component:
060000 engine and engine cooling
Summary:
Motor coach ind.: information provided regarding some motor coaches with incorrect engine coolant sensor installed which may affect optimum engine performance and need to be corrected. model j4500. no model years listed. *pe
Bulletin:
SB432
Component:
060000 engine (pws)
Summary:
Cummins isx engine ecm calibration update: notification to customers at the request of cummins inc. that it has released campaign 1742 that addresses an issue in which certain on-board diagnostics (obd) fault codes illuminate the incorrect
Bulletin:
SB3095
Component:
060000 engine (pws)
Summary:
Detroit virtual technician: reminder to customers about the importance of addressing the diagnostic information sent by detroit diesel's vitrual technician when the coach check engine light illuminates. if the problem is a severe "service
Bulletin:
SB3094B
Component:
020000 suspension
Summary:
Front axle tow plate: notification to customers operating a j4500 coach with zf axles that a tow plate is available for puchase through mci service parts, inc. the tow plate, when utilized with a 6.250 inch fork, enables towing from the f
Bulletin:
SB 436
Component:
050000 parking brake
Summary:
This service bulletin informs affected customers that if the coach operator fails to follow the correct sequence in the mci wheelchair lift procedure in the mci operator's manual, the potential may exist in which the park brake may fail to
Bulletin:
SB 442
Component:
063000 engine and engine cooling:exhaust system
Summary:
This service bulletin informs affected customers that the potential may exist in which the entrance door exhaust line routed through the spare tire compartment could become plugged with snow and/or ice and in this condition, the plugged exh
Bulletin:
SB 3097B
Component:
162300 structure:body:door
Summary:
This service bulletin informs affected customers that mci has made an improvement to the parcel rack compartment door installation which will minimize the parcel rack compartment door rattling on model year 2014-2017 mci d model coaches and
Bulletin:
SB 440
Component:
060000 engine (pws)
Summary:
This service bulletin informs affected customers that mci was notified by cummins inc. that cummins has released campaign c1846 that addresses calibration issues on isx12 2013 engines in certain motor coach operations on model year 2014-201
Bulletin:
SB 442B
Component:
350000 equipment
Summary:
This service bulletin informs affected customers that the potential may exist in which the entrance door exhaust line routed through the spare tire compartment could become plugged with snow and/or ice, and in this condition the plugged exh
Bulletin:
SB 448
Component:
350000 equipment
Summary:
This service bulletin informs affected customers that mci has become aware that rattling of the parcel rack compartment doors may occur on model year 2014-2017 mci d series and 2014-2017 mci j4500 model coaches, and that mci will remedy the
Bulletin:
SB 449
Component:
138000 visibility:defroster/defogger system
Summary:
This service bulletin informs affected customers that mci has become aware that damage may occur to the rh dash assembly defroster (diffuser) vents as a result of passenger contact entering and exiting the coach cabin on my 2015 - 2017 mci
Bulletin:
SB 453
Component:
356000 equipment adaptive
Summary:
This service bulletin informs affected customers that the remote junction box installed on model year 2013-2016 mci j4500 model coaches is subject to corrosion and that mci will remedy the affected coaches at no cost to the customers.
Bulletin:
SB 440B
Component:
060000 engine (pws)
Summary:
This revised service bulletin was issued to reflect specific unit numbers in place of a vin range list, and informs affected customers that cummins has released campaign c1846 that addresses calibration issues on isx12 2013 engines in cert
Bulletin:
SB 446
Component:
353600 equipment:air conditioner
Summary:
This service bulletin informs affected customers that model year 2011-2017 mci j4500 model coaches may exhibit signs of premature wear or cracks in the a/c compressor support tube, which may cause the drive belt for the a/c compressor to fa
Bulletin:
SB 446B
Component:
353600 equipment:air conditioner
Summary:
This service bulletin supercedes service bulletin 446 in its entirety and informs affected customers that model year 2011-2017 mci j4500 model coaches may exhibit signs of premature wear or cracks in the a/c compressor support tube, which m
Bulletin:
SB 3105
Component:
115000 electrical system:fuses and circuit breakers
Summary:
This service bulletin informs affected customers to routinely inspect the wheelchair power circuit breaker and cable connections for corrosion every 6,000 miles/9,000 km on model year 2009-2017 mci j4500 model coaches equipped with a braun
Bulletin:
SB 3099
Component:
063000 engine and engine cooling:exhaust system
Summary:
This service bulletin informs affected customers of the maintenance procedures for the torca accuseal clamp utilized on the connection between the after-treatment system (selective catalyst reduction device) and tailpipe; that the clamp is
Bulletin:
SB 3101
Component:
107000 power train:axle hubs
Summary:
This service bulletin informs affected customers that zf friedrichshafen ag has released a service information bulletin regarding checking axle hubs and wheel heads if an abs tell-tale lamp is activated during coach operation on mci j model
Bulletin:
SB 444
Component:
125000 exterior lighting:brake lights
Summary:
This service bulletin informs affected customers that hamsar has notified mci that the high mount brake light on my 2014 - 2016 mci j4500 coaches may fail due to water intrusion, and that mci will remedy the affected coaches at no cost to c
Bulletin:
SB 445
Component:
103000 power train:automatic transmission
Summary:
This service bulletin informs affected customers that customers may experience water migration into the transmission connector and harness on my 2013 - 2017 mci j4500 coaches, and that the transmission interface harness wire loom may wear d
Bulletin:
P7-135
Component:
103000 power train:automatic transmission
Summary:
This procedure is to be performed in conjunction with service bulletin 445, and provides a procedure to insert plugs in the transmission harness connector open cavities to help prevent water migration into the transmission connector and har
Bulletin:
SB 3077
Component:
063000 engine and engine cooling:exhaust system
Summary:
This service bulletin informs affected customers that mci was notified by shaw development that the diesel exhaust fluid (def) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may r
Bulletin:
SB 426
Component:
060000 engine and engine cooling
Summary:
This service bulletins informs affected customers that the incorrect engine coolant sensor may have been installed on model year 2014-2015 mci j4500 model coaches equipped with a dd13 engine, and that mci will remedy the affected coaches at
Bulletin:
SB 427 (DEC)
Component:
356000 equipment adaptive
Summary:
This service bulletin informs customers that mci was notified by zf friedrichshafen ag that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 201
Bulletin:
SB 3088
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
This service bulletin informs customers that mci has created a procedure outlining the required steps to clean the fixed radiator on model year 2010-2016 mci j4500 model coaches.
Bulletin:
SB 427
Component:
356000 equipment adaptive
Summary:
This service bulletin informs customers that mci was notified by zf friedrichshafen ag that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 201
Bulletin:
SB 456B
Component:
124000 exterior lighting:back up lights
Summary:
This service bulletin informs affected customers that model year 2012-2018 mci j4500 model coaches may experience fading, discoloration or delamination of the tail light assembly and that mci will provide replacement parts at no cost to the
Bulletin:
SI 3110
Component:
160000 structure
Summary:
This service bulletin informs affected customers that they may experience water intrusion into the interior cavity of the front junction box compartment on model year 2012-2017 mci j4500 model coaches, and that an additional seal on the int
Bulletin:
SI 3108
Component:
350000 equipment
Summary:
This service bulletin informs affected customers that the gfci outlet(s) on the sensata inverter may require replacement on model year 2014-2017 mci d series and model year 2014-2017 mci j4500 model coaches, and that replacement parts are a
Bulletin:
MCI Field Notes
Component:
060000 engine (pws)
Summary:
This service advisory informs affected owners of model year 2012-2018 j4500 model coaches that the fan test switch, in the remote jbox, in some instances has been accidentally turned on and left on, resulting in the engine running cool and
Bulletin:
SB 3114
Component:
180000 vehicle speed control
Summary:
This service bulletin informs affected owners of model year 2011-2019 j4500 coaches equipped with entrance door sensor mci p/n 07-19-1176, of the procedure to adjust the entrance door sensor for proper sensor alignment. the procedure also
Bulletin:
SB 3116
Component:
060000 engine and engine cooling
Summary:
This service bulletin informs affected owners that detroit diesel corporation has released bulletin d18m2, advising that some certified ghg17 detroit dd13 engines installed in model year 2015-2018 mci j4500 coaches will require reprogrammi

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