2015 LAND ROVER RANGE ROVER SPORT Recalls (6)

Campaign:
15V042000 on 01/27/2015
Component:
Service brakes, hydraulic:power assist:vacuum:hoses, lines/piping, and fittings
Manufactured:
08/17/2014 - 02/11/2015
Affected:
29,311
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain model year 2013-2014 land rover range rover vehicles manufactured august 16, 2012, to january 8, 2014, and 2014-2015 land rover range rover sport vehicles manufactured may 7, 2013, to february 12, 2015. in the affected vehicles, the brake vacuum hose may have been incorrectly routed allowing a hole to be worn ito it.
Consequence:
If a hole is worn into the brake vacuum hose, a complete loss of braking assistance could occur, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Correction:
Land rover will notify owners, and dealers will inspect the brake vacuum hose and correctly route it, as necessary, free of charge. any brake vacuum hose that is damaged will be replaced, free of charge. the recall began march 2, 2015. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is p052.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
15V069000 on 02/05/2015
Component:
Engine and engine cooling:engine
Manufactured:
11/15/2014 - 11/15/2014
Affected:
2
Defect:
Jaguar land rover north america, llc (land rover) is recalling one model year 2015 range rover sport vehicle manufactured november 16, 2014, and one 2015 lr4 vehicle manufactured november 11, 2014. in the affected vehicles, the 3.0l v6 supercharged engines may have improperly torqued connecting rod bolts. as a result, the connecting rod may separate from the crankshaft and the engine may seize.
Consequence:
If the engine seizes there is an increased risk of a crash.
Correction:
Land rover will notify owners, and dealers will replace the affected engines, free of charge. the recall began february 27, 2015. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is p055.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
15V093000 on 02/17/2015
Component:
Air bags
Manufactured:
06/15/2013 - 02/04/2015
Affected:
61,793
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain model year 2013-2015 land rover range rover vehicles manufactured august 23, 2012, to february 5, 2015, and 2014-2015 range rover sport vehicles manufactured june 16, 2013, to february 5, 2015. in the affected vehicles, a light weight adult front seat passenger may be improperly classified by the occupant classification system (ocs) and, as a result, the front seat passenger air bag may be disabled.
Consequence:
If the front passenger air bag is disabled during a vehicle crash, there is an increased risk of injury.
Correction:
Land rover will notify owners, and dealers will update the ocs software, free of charge. the recall began april 9, 2015. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is p059.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
15V092000 on 02/17/2015
Component:
Wheels:lugs/nuts/bolts
Manufactured:
01/05/2015 - 01/22/2015
Affected:
28
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain model year 2015 land rover range rover, range rover sport, and lr4 vehicles manufactured january 6, 2015, to january 23, 2015. the affected vehicles have wheel lug nuts that may crack and detach from the wheel hub stud.
Consequence:
If one or more of the wheel lug nuts crack or detach from the wheel hub, the remaining lug nuts may be unable to keep the wheel secured to the vehicle. if the wheel detaches, loss of vehicle control would result, increasing the risk of a crash.
Correction:
Land rover will notify owners, and dealers will replace the wheel nuts with new wheel nuts, free of charge. the recall began march 23, 2015. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is p056.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
15V385000 on 06/16/2015
Component:
Latches/locks/linkages:doors:latch
Manufactured:
02/17/2013 - 03/04/2015
Affected:
65,372
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain model year 2013-2016 range rover vehicles manufactured july 26, 2012, to march 9, 2015, and 2014-2016 range rover sport vehicles manufactured february 18, 2013, to march 5, 2015. in the affected vehicles, the doors may unlatch unexpectedly when closed.
Consequence:
If a vehicle door unlatches, the distraction may increase the risk of a crash and/or a vehicle occupant may fall out of the vehicle if they are not wearing a seatbelt, increasing their risk of injury.
Correction:
Land rover will notify owners, and dealers will update the keyless entry software, free of charge. the recall began august 6, 2015. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is p068.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
15V600000 on 09/24/2015
Component:
Seats:mid/rear assembly
Manufactured:
06/01/2015 - 06/10/2015
Affected:
856
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain model year 2015 range rover and range rover sport vehicles manufactured june 2, 2015, to june 11, 2015. in the affected vehicles, the second row seat back may not latch properly, especially in the center section.
Consequence:
In the event of a crash, if the seat back is not properly latched, the seat belt may not properly restrain the occupant, increasing their risk of injury.
Correction:
Land rover will notify owners, and dealers will inspect the second row seat mechanism, replacing it as required, free of charge. the recall began on november 12, 2015. owners may contact land rover's customer service at 1-800-637-6837. land rover's number for this recall is p072.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2015 LAND ROVER RANGE ROVER SPORT TSBs (501)

Bulletin:
SGI14-52
Component:
181000 vehicle speed control:accelerator pedal
Summary:
Land rover: range rover sport 2015: this provides update information regarding the accelerator pedal switch circuit board not being correctly soldered , which could lead to intermittent connection. *lj
Bulletin:
TB-LTB00757NAS1
Component:
103000 power train:automatic transmission
Summary:
Land rover: after eco stop, software for transmission is causing transmission to be in neutral, even when switch was not moved, or gear position indicator on instrument cluster message is flashing d or s and would have normal operation on
Bulletin:
SSM-72117
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
Land rover: procedural information has been provided, on some vehicles, regarding engine 3.0l aj126, 5.0l aj133, update on high pressure fuel pump diagnostics. *pe
Bulletin:
SSM-72130
Component:
171100 latches/locks/linkages:doors:latch
Summary:
Land rover: on some vehicles, the latch, on the side door, fails to retain door in closed position. *pe
Bulletin:
SGI-15-16
Component:
350000 equipment
Summary:
Land rover: some vehicles will experience water intrusion on blindspot monitoring control module (bmcm). model 2015 lr4, evoque, sport, range rover. *pe
Bulletin:
TB-Q-470-NAS1
Component:
350000 equipment
Summary:
Land rover: some vehicles are experiencing water ingress where blindspot monitoring control module (bmcm) is located. model 2015 range rover, sport, evoque, lr4. *pe
Bulletin:
TB-LT-00774NAS1
Component:
011000 steering:wheel and handle bar
Summary:
Land rover: due to steering wheel heater control module (swh) software error, the steering wheel (hsw) operates when its not requested to so. model 2013-15 range rover sport, range rover. *pe
Bulletin:
SSM-72338
Component:
118000 electrical system: software
Summary:
Land rover: due to software issue when some vehicles were programmed for park assist module, the system failed and was not operational. model 2015 range rover, sport. *pe
Bulletin:
SGI-15-15
Component:
021530 suspension:front:control arm:lower arm
Summary:
Land rover: due to torque specification being incorrectly listed in service instruction, the front suspension lower control arm to knuckle bolt(s) has failed, in certain vehicles. no model or years listed. *pe
Bulletin:
SGI14-52
Component:
180000 vehicle speed control
Summary:
Summary to be provided on a future date.
Bulletin:
SGI14-45
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
SGI14-46.2
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
SGI14-51
Component:
180000 vehicle speed control
Summary:
Summary to be provided on a future date.
Bulletin:
SGI14-53
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
Q447 UPS9814
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00482NAS4
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00665NAS1
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
DVD-138-08
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
DVD-139-09
Component:
118000 electrical system: software
Summary:
Summary to be provided on a future date.
Bulletin:
LTB00725NAS1
Component:
030000 brakes (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
SSM72025
Component:
030000 brakes (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
SSM72133
Component:
030000 brakes (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
UPS7814-3BNAS1
Component:
100000 power train
Summary:
Summary to be provided on a future date.
Bulletin:
UPS8514-1BNAS1
Component:
180000 vehicle speed control
Summary:
Summary to be provided on a future date.
Bulletin:
UPS9114-1BNAS1
Component:
110000 electrical system
Summary:
Summary to be provided on a future date.
Bulletin:
SGI15-20
Component:
103000 power train:automatic transmission
Summary:
Summary to be provided on a future date.
Bulletin:
SGI15-29
Component:
090000 fuel system, other
Summary:
Summary to be provided on a future date.
Bulletin:
SGI15-36
Component:
353000 equipment:electrical
Summary:
Service action q508: touch screen reset a potential issue has been identified on 2015-2016 model year range rover sport (l494) and range rover (l405) vehicles where the touch screen may go 'black' for 10 seconds followed by displaying th
Bulletin:
LTB00631NAS4
Component:
162000 structure:body
Summary:
Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
Bulletin:
LTB00992NAS1
Component:
162300 structure:body:door
Summary:
Situation: a vibration-type sound from any of the front/rear door mid-range audio speakers may be evident during audio playback.
Bulletin:
LTB00968NAS1
Component:
071100 fuel system, gasoline:storage:tank assembly
Summary:
Situation: the fuel tank may be difficult to fill.
Bulletin:
LTB00604NAS6
Component:
030000 brakes (pws)
Summary:
Situation: a 'knock' sound from one or both front air springs when traveling over speed bumps at low speed may be evident. upon diagnosis, including removal of the air spring and inverting it for a period of approximately one minute, hydrau
Bulletin:
LTB00725NAS2
Component:
030000 brakes (pws)
Summary:
Situation: on vehicles fitted with the standard brake system (350mm diameter rear brake discs) only, a 'squeal' noise may be heard from the rear brakes during light braking.
Bulletin:
Q590NAS2
Component:
020000 suspension
Summary:
"situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience an amber or red warning symbol and associated text in the instrument cluster. ' amber symbol - no chang
Bulletin:
LTB00861NAS2
Component:
162900 structure:body:roof and pillars
Summary:
Situation: the roof moulding(s) may be loose / adrift.
Bulletin:
SSM72995
Component:
105000 power train:driveline
Summary:
Issue: noise evident to the front of the vehicle at 30-40 mph / 48-64 kph on a smooth road described as a groaning, scraping or drone noise.
Bulletin:
SSM73027
Component:
060000 engine (pws)
Summary:
Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly whi
Bulletin:
SSM72947
Component:
221700 seats:front assembly:seat heater/cooler
Summary:
Issue: customers may report that the climate controlled seating on their vehicle does not operate properly
Bulletin:
SSM72957
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
issue: the customer may complain of fuel filling difficulties (gas station pump premature cut off).
Bulletin:
SSM72849
Component:
110000 electrical system
Summary:
Issue electronic toll tags may not be read correctly by toll readers on vehicles with solar attenuating (irr) glass. cause. this may be caused by not positioning the electronic toll tag properly in the infrared radiation reflective (irr) la
Bulletin:
LTB00780NAS5
Component:
060000 engine (pws)
Summary:
Situation: a humming noise may be evident from the engine at idle.
Bulletin:
LTB00793NAS3
Component:
020000 suspension
Summary:
Situation: the air suspension system may not raise/lower with a warning displayed on the instrument cluster and diagnostic trouble code (dtc) c1a13-64 may be stored.
Bulletin:
Q590NAS1
Component:
020000 suspension
Summary:
"situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience an amber or red warning symbol and associated text in the instrument cluster. ' amber symbol - no change
Bulletin:
SSM72918
Component:
030000 brakes (pws)
Summary:
Issue: a customer may report a squeal from the front brakes during low speed braking.
Bulletin:
SSM59197
Component:
111000 electrical system:battery
Summary:
"issue: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and
Bulletin:
SSM71840
Component:
106000 power train:axle assembly
Summary:
"issue: brake noise from front axle (with brembo brakes only) cause: under investigation"
Bulletin:
SSM71914
Component:
112000 electrical system:alternator/generator/regulator
Summary:
"issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started."
Bulletin:
LTB00660NAS2
Component:
050000 parking brake
Summary:
"situation: the front and/or rear parking aid system may be inoperative. cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses."
Bulletin:
LTB00692NAS1
Component:
121000 exterior lighting:headlights
Summary:
"situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
Bulletin:
SSM61797
Component:
110000 electrical system
Summary:
"****this issue has been resolved.**** ltb00587 is now live on topix concern a customer may report a momentary switch off of power to the headlamps, instrument cluster, and touch screen all at the same time accompanied by a ""clicking""
Bulletin:
SSM71997
Component:
118000 electrical system: software
Summary:
"issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers symptoms when the apple device is connected to the car system and
Bulletin:
LTB00780NAS3
Component:
061110 engine and engine cooling:engine:gasoline:belts and associated pulleys
Summary:
Situation: a humming noise may be evident from the engine at idle.
Bulletin:
LTB00774NAS2
Component:
010000 steering
Summary:
Situation: the heated steering wheel (hsw) may operate when not requested.
Bulletin:
LTB00482NAS5
Component:
060000 engine (pws)
Summary:
"situation: a 'clattering' / 'knock' / 'rattle' noise may be heard from the engine. cause: this may be caused by torsional isolator and/or the torsional isolator spring support shaft wear causing excessive backlash in the supercharger driv
Bulletin:
SGI14-45
Component:
354000 equipment:mechanical
Summary:
"description a limited number of 2014-2015 model year land rover range rover sport (l494) and range rover (l405) vehicles fitted with dynamic response may experience unexpected body movements when the vehicle is stationary due to the syste
Bulletin:
SSM56457
Component:
060000 engine (pws)
Summary:
"issue: reports have been received of engine damage occurring, which is caused by the use of non-approved engine induction / fuel injection cleaning equipment or materials. this includes, but is not limited to, ""vacu-flush"" type equipmen
Bulletin:
SSM72008
Component:
062000 engine and engine cooling:cooling system
Summary:
"issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (lr018275). see the attached file for an example of the leak location. cause: a process issue at component supplier."
Bulletin:
SSM72025
Component:
030000 brakes (pws)
Summary:
"issue: a customer may complain of brake drag, binding, sticking or excessive heat from the front brakes, or all brakes. range rover, range rover sport and discovery 4/lr4. 14 and 15 model year only. cause: currently under investigation
Bulletin:
SSM72030
Component:
012000 steering:column
Summary:
"issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. discovery 4/lr4 (l319) and range rover sport (l320) only. 10 model year onwards. cause: jlr
Bulletin:
SSM72036
Component:
110000 electrical system
Summary:
"concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. cause: one possible reason for this is that all ho2s sensors are replaced when only one
Bulletin:
Q427 UPS7814-3BN
Component:
110000 electrical system
Summary:
"situation: a potential issue has been identified with the dynamic response valve block on certain 2014-2015 range rover sport (l494) and range rover (l405) vehicles (5.0l s/c v8 only) within the listed vin ranges. unexpected body movement
Bulletin:
Q431 UPS8514-1BN
Component:
110000 electrical system
Summary:
"situation: a potential issue has been identified on a small number of 2015 model year range rover sport (l494) and range rover (l405) vehicles where the accelerator pedal switch printed circuit board may not have been correctly soldered,
Bulletin:
"SGI14-46
Component:
105000 power train:driveline
Summary:
"description a limited number of 2014-2015 model year land rover range rover sport (l494) and range rover (l405) vehicles (5.0l s/c v8 only) fitted with dynamic response may experience unexpected body movements when the vehicle is statio
Bulletin:
Q442 UPS9114-1BN
Component:
114000 electrical system:wiring
Summary:
"situation: a potential issue has been identified on a small number of 2015 model year range rover sport (l494) and range rover (l405) vehicles where the accelerator pedal switch printed circuit board may not have been correctly soldered,
Bulletin:
Q447 UPS9814-1BN
Component:
060000 engine (pws)
Summary:
"situation: on vehicles fitted with the 3.0l sc v6 engine, the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p25a2-00 stored in the engine control module (ecm). action: retailers are required
Bulletin:
SGI14-51
Component:
114000 electrical system:wiring
Summary:
"description a potential issue has been identified on a small number of 2015 model year range rover sport (l494) and range rover (l405) vehicles where the accelerator pedal switch printed circuit board may not have been correctly soldered,
Bulletin:
SGI14-52
Component:
114000 electrical system:wiring
Summary:
"description a potential issue has been identified on a small number of 2015 model year range rover sport (l494) and range rover (l405) vehicles where the accelerator pedal switch printed circuit board may not have been correctly soldered,
Bulletin:
SSM71937
Component:
010000 steering
Summary:
"issue: customer reports vehicle steering is stiff or a noise is coming from the steering gear internals. there may be no fault codes or warning lights present. cause: side impact to the vehicle wheels."
Bulletin:
SSM72088
Component:
030000 brakes (pws)
Summary:
"issue ' squeak noise when brake pedal is operated. cause ' brake light switch / brake pedal shim interaction. note: not all vehicles will be fitted with brake pedal shim."
Bulletin:
SSM72094
Component:
012000 steering:column
Summary:
"issue: a customer may complain of a squeak or creak from the steering column area on rotation of the steering wheel. range rover sport l320 only. cause: the power steering pinion seal lacks lubrication and dries out."
Bulletin:
SSM72100
Component:
114000 electrical system:wiring
Summary:
"issue: a potential concern has been identified with the accelerator pedal on a small number of range rover and range rover sport vehicles which may result in the vehicle entering restricted performance mode. cause: the accelerator peda
Bulletin:
SSM 72106
Component:
132000 visibility:glass, side/rear
Summary:
"is s u e range rover / sport (l405/l494) customers may report that either front or rear side windows are not either closing fully or not going fully down when opening. customers may report a hard close is not occurring upon operation
Bulletin:
SSM72117
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
"issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
Bulletin:
SSM72130
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: a customer may report that the side door latch is unable to retain the door in the closed position on their vehicle. cause: there are a number of potential causes which engineering wish to investigate further"
Bulletin:
SSM 72133
Component:
036100 service brakes, hydraulic:antilock:control unit/module
Summary:
"issue: abs diagnostic trouble code u0126-87 'lost communication with steering angle sensor ' with no cause evident without any related customer symptoms . cause: over sensitive dtc u0126-87 for abs module on v6 and v8 petrol supercharge
Bulletin:
LTB00710NAS1
Component:
060000 engine and engine cooling
Summary:
"situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
Bulletin:
LTB00712NAS1
Component:
118000 electrical system: software
Summary:
"situation: the touch screen (ts), also referred to as the front control display interface module (fcdim) or the high line display front (hldf), may be wrongly replaced when troubleshooting if issues are incorrectly attributed to it. cause
Bulletin:
LTB00722NAS1
Component:
356000 equipment adaptive
Summary:
"situation: the deployable side steps may show signs of delamination. cause: this may be caused by the protective lacquer not adhering to the side step."
Bulletin:
Q447 UPS9814-1BN
Component:
060000 engine (pws)
Summary:
"situation: on vehicles fitted with the 3.0l sc v6 engine, the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p25a2-00 stored in the engine control module (ecm). action: retailers are required
Bulletin:
SSM37759
Component:
190000 tires
Summary:
"issue. a customer may report uneven tyre wear on vehicles fitted with 20 inch wheels and continental 4x4 sport contact tyres. cause. with reference to the photo attached, due to the tread pattern design of this tyre, there can appear to
Bulletin:
SSM41438
Component:
020000 suspension
Summary:
"issue: misdiagnosis of minor fluid leaks from the stabilizer bar. action: in order to correctly diagnose the leak path on a stabilizer bar, clean the suspected area thoroughly and confirm if the leak is from the pipe o-rings, the stabi
Bulletin:
SSM44211
Component:
021530 suspension:front:control arm:lower arm
Summary:
"issue: a review of front lower control arm warranty returns from various markets has shown that arm assemblies have been incorrectly changed for knock issues when the front bush is cracked and should have been replaced as per technical se
Bulletin:
SSM45144
Component:
021232 suspension:front:springs:air suspension:springs/bags
Summary:
"issue: a customer may report suspension low on one side or dropping when left parked. cause: air leak from a front or rear air spring to damper lower seal."
Bulletin:
SSM49497
Component:
010000 steering
Summary:
"issue: an oil leak may be detected from the steering gear and incorrectly diagnosed as needing a replacement steering gear assembly. cause: leak from the wagner/steering gear damping valve or sealing washer (see attached photo's)"
Bulletin:
SSM55997
Component:
034520 service brakes, hydraulic:foundation components:disc:pads
Summary:
"issue: upon replacement of the front brake pads, the brake pad retaining pins may be difficult to remove. vehicles fitted with high performance/brembo brakes, post 10 model year only. range rover sport aa215623 to ca738069. range rover
Bulletin:
SSM72030
Component:
010000 steering
Summary:
Issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. discovery 4/lr4 (l319) and range rover sport (l320) only. 10 model year onwards. cause: jlr e
Bulletin:
SSM72060
Component:
036100 service brakes, hydraulic:antilock:control unit/module
Summary:
"issued january 2015. issue: diagnostic trouble codes (dtcs) stored in the anti-lock braking system (abs) module relating to an error state with a wheel speed sensor only. cause: currently under analysis."
Bulletin:
LTB00710NAS2
Component:
060000 engine (pws)
Summary:
"situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pump
Bulletin:
LTB00725V2
Component:
034520 service brakes, hydraulic:foundation components:disc:pads
Summary:
"situation: a customer may report a concern of a squeal noise from the rear of the vehicle whilst braking. usually this will occur at low speeds. this version has been issued to add mena to the markets. cause: the shape of the brake pad
Bulletin:
LTB00731NAS1
Component:
117000 digital instrument panel
Summary:
"situation: when russian language is selected, the instrument cluster 'low fuel level' text warning may be incorrectly translated and displayed as 'airbag fault'. cause: this may be caused by a software error in the instrument cluster."
Bulletin:
LTB00731NAS1
Component:
117000 digital instrument panel
Summary:
"situation: when russian language is selected, the instrument cluster 'low fuel level' text warning may be incorrectly translated and displayed as 'airbag fault'. cause: this may be caused by a software error in the instrument cluster."
Bulletin:
SSM72088
Component:
031000 service brakes, hydraulic:pedals and linkages
Summary:
"issued january 2015. issue ' squeak noise when brake pedal is operated. cause ' brake light switch / brake pedal shim interaction. note: not all vehicles will be fitted with brake pedal shim."
Bulletin:
SSM72094
Component:
014000 steering:rack and pinion
Summary:
"issued january 2015. issue: a customer may complain of a squeak or creak from the steering column area on rotation of the steering wheel. range rover sport l320 only. cause: the power steering pinion seal lacks lubrication and dries o
Bulletin:
SSM72100
Component:
181000 vehicle speed control:accelerator pedal
Summary:
"issued january 2015. issue: a potential concern has been identified with the accelerator pedal on a small number of range rover and range rover sport vehicles which may result in the vehicle entering restricted performance mode. cause:
Bulletin:
SSM72106
Component:
132000 visibility:glass, side/rear
Summary:
"issue range rover / sport (l405/l494) customers may report that either front or rear side windows are not either closing fully or not going fully down when opening. customers may report a hard close is not occurring upon operation cause
Bulletin:
SSM72117
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
"issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd."
Bulletin:
SSM72127
Component:
190000 tires
Summary:
"issue: a customer may experience a vibration from the vehicle whilst travelling along a smooth road surface at speeds greater than 45 mph/72 kph. cause: wheel and tyre assemblies out of balance due to water inside the wheel and tyre as
Bulletin:
SSM72130
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: a customer may report that the side door latch is unable to retain the door in the closed position on their vehicle. cause: there are a number of potential causes which engineering wish to investigate further"
Bulletin:
SSM72133
Component:
036400 service brakes, hydraulic:antilock:abs warning light
Summary:
"issue: abs diagnostic trouble code u0126-87 'lost communication with steering angle sensor' with no cause evident without any related customer symptoms. cause: over sensitive dtc u0126-87 for abs module on v6 and v8 petrol supercharger d
Bulletin:
SSM72150
Component:
103300 power train:automatic transmission:gear position indication (prndl)
Summary:
"issue: a customer may report that the surface of the 'p' button on the gear shift lever is wearing with loss of definition of the paint finish. cause: paint surface finish not as expected."
Bulletin:
SSM72161
Component:
034510 service brakes, hydraulic:foundation components:disc:caliper
Summary:
"issue. the rear brake caliper piston dust boot is found to be split when the vehicle is having a routine service, or repair for any other reason. see attached photos for examples of the concern. the split can be found anywhere around the
Bulletin:
LTB00744NAS1
Component:
103000 power train:automatic transmission
Summary:
"situation: a rattling/vibrating noise from underneath the vehicle when driving on an uneven road surface may be evident. cause: this may be caused by a cracked transmission heat shield mounting bracket."
Bulletin:
"SGI15-01
Component:
060000 engine (pws)
Summary:
"description an issue has been identified on a limited number of 2015 model year lr4 (l319) and range rover sport (l494) vehicles fitted with the 3.0l sc v6 engine where the engine connecting rod securing bolts may not be to the correct
Bulletin:
"SGI15-05
Component:
203000 wheels:lugs/nuts/bolts
Summary:
"description an issue has been identified on a limited number of 2015 model year land rover lr4 (l319), range rover sport (l494), and range rover (l405) vehicles which may be fitted with wheel nuts that do not meet the required specificati
Bulletin:
SSM37861
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
"issue over half of failed radio head units or separate cd players are found to have been loaded with incorrect media which is not compatible with land rover infotainment systems. cause this is to make you aware of the types of media tha
Bulletin:
SSM71862
Component:
117000 digital instrument panel
Summary:
"issue: customer complains of damage/marking on the surface of the vehicle's instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
Bulletin:
SSM72130
Component:
171100 latches/locks/linkages:doors:latch
Summary:
"issue: a customer may report that the side door latch is unable to retain the door in the closed position on their vehicle. cause: under investigation, updated ssm to replace only affected parts."
Bulletin:
SSM72183
Component:
071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
Summary:
"issue: reports received via epqr has shown a very small number of 2015my vehicles to have the incorrect fuel filler neck/cap arrangement fitted. this can lead to the engine check warning lamp being illuminated with an associated dtc rele
Bulletin:
SSM72183
Component:
071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
Summary:
"issue: reports received via epqr has shown a very small number of 2015my vehicles to have the incorrect fuel filler neck/cap arrangement fitted. this can lead to the engine check warning lamp being illuminated with an associated dtc rele
Bulletin:
SSM72192
Component:
012000 steering:column
Summary:
"issue: reports of a rubbing or clicking noise emanating from the steering column when it is rotated due to a noisy clock spring. cause: under investigation"
Bulletin:
SSM 72195
Component:
110000 electrical system
Summary:
"issue: land rover are currently analyzing body control modules (bcm) returned via warranty. if a bcm has been determined to require replacement following diagnosis, please carry out the steps listed in the action below. cause: curren
Bulletin:
LTB00352NAS6
Component:
062000 engine and engine cooling:cooling system
Summary:
"situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a 'low coolant level' message is displayed in the message center. upon inspection, a leak may be found to be f
Bulletin:
LTB00540NAS4
Component:
353000 equipment:electrical
Summary:
"situation: one or more fo the following issues may be evident when using the smart key: ' 'smart key not found' message displayed in the instrument cluster; ' engine fails to crank; ' vehicle may not unlock / lock when using passive ent
Bulletin:
LTB00772NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: on vehicles fitted with the 3.0l sc v6 engine and 8hp45 transmission only, a 'gearbox fault' message may be displayed in the instrument cluster and the transmission defaults to fixed gear 'limp-home' mode. diagnostic trouble co
Bulletin:
SSM60677
Component:
110000 electrical system
Summary:
"issue: if the driver's door is closed at the exact time as the transit relay cuts power to the car and the door is 'soft closing', the soft close lever in the door latch may block the release of the latch claw from the door striker and thu
Bulletin:
SSM71937
Component:
010000 steering
Summary:
"issued may 2015 issue: customer reports vehicle steering is stiff or a noise is coming from the steering gear internals. there may be no fault codes or warning lights present. cause: side impact to the vehicle wheels."
Bulletin:
SSM72050
Component:
021230 suspension:front:springs:air suspension system
Summary:
"issue: following replacement of front air struts (for example performing ltb604v3/ssm71942) dealers / customer may report a noise or a vehicle lean error state. on investigation the front air spring is found to be misaligned and damaged.
Bulletin:
SSM72083
Component:
110000 electrical system
Summary:
"issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as 'no fault found'. it is possible during an eco stop start that the vehicle does not re-start. cau
Bulletin:
SSM72149
Component:
113100 electrical system:starter assembly:solenoid
Summary:
"issue: a new vct solenoid has been fitted to a 3.0l aj126 or 5.0l aj133 engine which requires a link harness in order to be installed on vehicles built with the prior part. cause: the vct solenoid design changed, and the electrical conne
Bulletin:
SSM72248
Component:
284000 back over prevention: camera system
Summary:
"issue: a customer may report that one or more of the surround cameras are inoperative. cause: poor connection at the camera module."
Bulletin:
SSM72284
Component:
118000 electrical system: software
Summary:
"issue a customer may experience their touch screen resetting / going ""black/blank"" during their ignition cycle and then restarting as if the ignition was cycled. the land rover logo will appear and the system will function normally aft
Bulletin:
Q470 NAS1
Component:
273000 lane departure: blind spot detection
Summary:
"situation: an issue has been identified on a limited number of 2015 model year lr4 (l319), range rover evoque (l538), range rover sport (l494), and range rover (l405) vehicles where the blindspot monitoring control module (bmcm) may expe
Bulletin:
Q496NAS1
Component:
062000 engine and engine cooling:cooling system
Summary:
"situation: an issue has been identified on a limited number of 2015 model year range rover sport (l494) and range rover (l405) vehicles where a 'low coolant' warning is illuminated on the instrument cluster due to coolant leaking through
Bulletin:
SGI15-16
Component:
273000 lane departure: blind spot detection
Summary:
"description a potential issue has been identified on 2015 model year lr4 (l319), range rover evoque (l538). range rover sport (l494), and range rover (l405) vehicles where the blindspot monitoring control module (bmcm) may experience wate
Bulletin:
SSM72290
Component:
162300 structure:body:door
Summary:
"issue l405 range rover and l494 range rover sport customers may report a 'creak' or 'squeak' from either of the front or rear doors cause possible causes could be :- 'obstruction within door aperture or door latch 'incorrect door stri
Bulletin:
SSM 72313
Component:
070000 fuel system, gasoline
Summary:
"issue: the customer may complain of fuel filling difficulties.(gas station pump premature cut off) cause: there are a number of possible causes for fuel filling difficulties. please refer to topix workshop manual section '303-13: evapo
Bulletin:
LTB00757NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: after an eco stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear selector and
Bulletin:
Q447NAS1
Component:
060000 engine (pws)
Summary:
"situation: on vehicles fitted with the 3.0l sc v6 engine, the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p25a2-00 stored in the engine control module (ecm). action: retailers are required
Bulletin:
SGI15-08
Component:
060000 engine (pws)
Summary:
"description a potential issue has been identified on 2015 model year range rover sport (l494) and range rover (l405) vehicles fitted with the 3.0l sc v6 engine where the engine malfunction indicator lamp (mil) is illuminated with diagnost
Bulletin:
SSM65557
Component:
220000 seats
Summary:
"issue: seat switch pack recline button cap is damaged or has broken / fallen off in service. (see fig.1) action: replace by pressing on new button cap part no: lr045801 (see fig.2)"
Bulletin:
SSM68618
Component:
118000 electrical system: software
Summary:
"issue: side object detection diagnostic trouble codes (dtcs) u0233-00 & u0232-00 stored in front control display interface module (fcdim) where a vehicle does not have the blind spot monitoring option fitted. cause: configuration mis-matc
Bulletin:
SSM71870
Component:
110000 electrical system
Summary:
"issue land rover are currently investigating body control modules (bcm) and remote function actuators (rfa) and associated components replaced for a non-start condition. following supplier analysis the modules have been categorised as ""
Bulletin:
SSM72008
Component:
062000 engine and engine cooling:cooling system
Summary:
"issued march 2015. issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (lr018275). see the attached file for an example of the leak location. cause: a process issue at component supplier."
Bulletin:
SSM72113
Component:
060000 engine (pws)
Summary:
"issue: p007b-00 is being set in the pcm causing the check engine light (mil) to be displayed. cause: there are currently 3 known potential causes under investigation: the charge air coolant pump, a pcm logic concern and/or sensor defec
Bulletin:
SSM72176
Component:
190000 tires
Summary:
"issue: vehicles require wheel or tyre replacements at pdi. cause: this is either caused by the shipping process and should be claimed through transport / distribution or it is caused during jlr manufacturing processes and should be claime
Bulletin:
SSM72205
Component:
118000 electrical system: software
Summary:
"issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000-63/u30
Bulletin:
SSM72220
Component:
117000 digital instrument panel
Summary:
"issue: when using symptom driven diagnostics (sdd) software 141.01 the following applications are unable to be completed: pre delivery inspection (pdi) configure new module - instrument cluster control module cause: during the app
Bulletin:
LTB00584NAS2
Component:
353000 equipment:electrical
Summary:
"situation: the steering wheel left-hand audio control switch (volume, seek, ok/menu, mode, phone, and voice) may exhibit intermittent operation, causing one or more of the following issues: ' audio volume will not adjust (up and/or down)
Bulletin:
LTB00625NAS2
Component:
020000 suspension
Summary:
"situation: a 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. the sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite fro
Bulletin:
LTB00692NAS2
Component:
120000 lighting (pws)
Summary:
"situation: condensation/mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and of the lamp unit. th
Bulletin:
SSM37861
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
"issue over half of failed radio head units or separate cd players are found to have been loaded with incorrect media which is not compatible with land rover infotainment systems. cause this is to make you aware of the types of media tha
Bulletin:
SSM72106
Component:
133000 visibility:power window devices and controls
Summary:
"issue range rover / sport (l405/l494) customers may report that either front or rear side windows are not either closing fully or not going fully down when opening. customers may report a hard close is not occurring upon operation cause
Bulletin:
SSM72257
Component:
106000 power train:axle assembly
Summary:
"issue: 1) oil leaking from the front differential axle tube assembly. 2) noise evident from the front axle tube assembly. cause: currently under investigation."
Bulletin:
LTB00757NAS2
Component:
060000 engine (pws)
Summary:
"situation: after an eco stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear selector and
Bulletin:
LTB00774NAS1
Component:
011000 steering:wheel and handle bar
Summary:
"situation: the heated steering wheel (hsw) may operate when not requested. cause: this may be caused by a software error in the steering wheel heater control module (swh)."
Bulletin:
LTB00776NAS1
Component:
353600 equipment:air conditioner
Summary:
"situation: poor air conditioning performance when the engine is idling may be experienced. the technician will evaluate it as follows: ' the air temperature emitted from the face vent outlets may cycle between very cold and warm every 1
Bulletin:
LTB00794NAS1
Component:
353600 equipment:air conditioner
Summary:
"situation: a chemical/plastic odor from the climate control system may be evident. cause: this may be caused by parameters within the climate control system not operating efficiently."
Bulletin:
LTB00802NAS1
Component:
117000 digital instrument panel
Summary:
"situation: on vehicles fitted with a partial thin film transistor (tft) / lcd instrument cluster only, the drive-side selection of the auto high beam (ahb) assist is grayed out on the instrument cluster and cannot be selected from the in
Bulletin:
LTB00811NAS1
Component:
118000 electrical system: software
Summary:
"situation: the touch screen may intermittently display a blank screen, followed by a return to normal display within the ignition cycle. cause: this may be caused by a software error and/or central processing unit (cpu) data overload."
Bulletin:
SSM72030
Component:
012000 steering:column
Summary:
"issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. discovery 4/lr4 (l319) and range rover sport (l320) only. 10 model year onwards. cause: jlr
Bulletin:
SSM72284
Component:
118000 electrical system: software
Summary:
"issue a customer may experience their touch screen resetting / going ""black/blank"" during their ignition cycle and then restarting as if the ignition was cycled. the land rover logo will appear and the system will function normally afte
Bulletin:
SSM72323
Component:
353000 equipment:electrical
Summary:
"issue: a customer may report a concern that when the vehicle is started there is no cabin audio at all from any sources. if the nav button is pressed a 2-5 second period of am/ fm radio can be heard and then returns back to no audio. issue
Bulletin:
SSM72325
Component:
110000 electrical system
Summary:
"issue: diagnostic trouble code (dtc) u001187 'medium speed can communication bus performance ' missing message' may be noted in the auxiliary control module (aucm) during a symptom driven diagnostics (sdd) fault code read. cause: softwar
Bulletin:
SSM72330
Component:
263000 forward collision avoidance: adaptive cruise control
Summary:
"issue: the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 set. block
Bulletin:
SSM 72338
Component:
050000 parking brake
Summary:
"issue: after programming the park assist module, technicians have reported that the system is no longer operational and may store u2300-xx central configuration codes. cause: park assist module (pam) software concern."
Bulletin:
SSM72359
Component:
118000 electrical system: software
Summary:
"issue: when attempting to complete the module programming of the keyless vehicle module (kvm) sdd lists ""no software update required"" in the status of the software part confirmation screen. cause: when sdd is used to update the kvm f
Bulletin:
LTB00542NAS2
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
"situation: a tire pressure monitoring system (tpms) fault may be displayed in the instrument cluster (ic) and diagnostic trouble codes (dtc) are stored. cause: this may be caused by various issues."
Bulletin:
LTB00671NAS4
Component:
060000 engine and engine cooling
Summary:
"situation: on vehicles fitted with the 3.0l sc v6 engine only, the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more diagnostic trouble code (dtc), listed in the table below and
Bulletin:
Q453NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: an issue has been identified on a limited number of 2015 model year range rover sport (l494; 3.0l sc v6 only) and range rover (l405; 3.0l sc v6 only) vehicles where a flashing 'd' is displayed in the transmission control switch
Bulletin:
SGI15-20
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"description an issue has been identified on a limited number of 2015 model year range rover sport (l494; 3.0l sc v6 only) and range rover (l405; 3.0l sc v6 only) vehicles where a flashing 'd' is displayed in the transmission control switc
Bulletin:
SSM43036
Component:
131000 visibility:windshield
Summary:
"issue 10my onwards range rover, range rover sport and discovery 4 / lr4 customers may report hearing wind noise from the upper windscreen area. cause there is a potential that the top windscreen seal has become dislodged over time causi
Bulletin:
SSM71870
Component:
170000 latches/locks/linkages
Summary:
"issue land rover are currently investigating body control modules (bcm) and remote function actuators (rfa) and associated components replaced for a non-start condition. following supplier analysis the modules have been categorised as ""
Bulletin:
SSM72371
Component:
020000 suspension
Summary:
"issue: from inspecting market returned parts it has become apparent that multiple dynamic response roll bars have been replaced due to reported fluid leaks. upon further inspection no faults are found with the returned roll bars. cause:
Bulletin:
SSM72387
Component:
011000 steering:wheel and handle bar
Summary:
"issue: residue being left on steering wheel when transportation steering wheel cover is removed. cause: under investigation"
Bulletin:
SSM72391
Component:
118000 electrical system: software
Summary:
"note this phenomenon can only happen under specific circumstances; it is only when both keys are in close proximity of each other in the vehicle and requires the exterior door handle lock button to be pressed. issue it has been highligh
Bulletin:
LTB00915NAS2
Component:
162500 structure:body:tailgate
Summary:
Situation: water ingress through the tailgate may be evident and/or the tailgate aperture seal may be deformed in the area of the tailgate harness rubber sleeve.
Bulletin:
SSM72558
Component:
110000 electrical system
Summary:
"when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae; fk72-19h440 - be; fk72-19h440 - af; fk72-19h440 - bf sdd cannot communicate with
Bulletin:
Q514NAS2
Component:
060000 engine (pws)
Summary:
Situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, model years, engine variants, and vehicle identification number (vin) ranges as li
Bulletin:
LTB00793NAS2
Component:
021230 suspension:front:springs:air suspension system
Summary:
Situation: the air suspension system may not raise/lower with a warning displayed on the instrument cluster and diagnostic trouble code (dtc) c1a13-64 may be stored.
Bulletin:
LTB00918NAS1
Component:
136000 visibility:windshield wiper/washer
Summary:
Situation: the driver's windshield wiper blade may smear the windshield glass.
Bulletin:
SSM72731
Component:
071110 fuel system, gasoline:storage:tank assembly:filler pipe and cap
Summary:
Issue: the customer may complain of fuel filling difficulties (gas station pump premature cut off).
Bulletin:
LTB00584NAS4
Component:
103000 power train:automatic transmission
Summary:
"situation: the steering wheel left-hand and/or right-hand switches (volume, seek, ok/menu, mode, phone, voice, and cruise control) and transmission paddle switches may exhibit intermittent operation, causing one or more (list not exhaustiv
Bulletin:
LTB00552NAS2
Component:
131000 visibility:windshield
Summary:
"situation: the windshield wipers may make a squeak noise, judder, or streak the windshield. cause: this may be caused by a build-up of dirt and grease on the surface of the windshield glass."
Bulletin:
LTB00655NAS2
Component:
162900 structure:body:roof and pillars
Summary:
"situation: a procedure has been developed for the installation of a-pillar exterior trim. cause: replacement of the a-pillar exterior trim."
Bulletin:
LTB00671NAS5
Component:
060000 engine and engine cooling
Summary:
"situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more diagnostic trouble c ode (dtc ), listed in the table below and relevant to the heated oxygen sensors (ho2s), may
Bulletin:
LTB00746NAS2
Component:
220000 seats
Summary:
"situation: a 'creak' noise from the front seat may be evident. cause: this may be caused by metal-to-metal contact between the seat suspension mat hooks and the seat frame and may be verified by visual inspection of seat support mat loca
Bulletin:
LTB00757NAS3
Component:
103000 power train:automatic transmission
Summary:
"situation: after an eco stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear selector and
Bulletin:
LTB00793NAS1
Component:
021230 suspension:front:springs:air suspension system
Summary:
"situation: the air suspension system may not raise/lower with a warning displayed on the instrument cluster and diagnostic trouble c odes (dtc ) c 1a13-64, c 1a36-01, and/or c 1a24-67 may be stored. cause: this may be caused by the exhaus
Bulletin:
LTB00797NAS1
Component:
162200 structure:body:bumpers
Summary:
"situation: a small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open. cause: this may be caused by the vehicle body not being to the original design specification."
Bulletin:
LTB00814NAS1
Component:
162800 structure:body:hood
Summary:
"situation: the underhood lower noise vibration harshness (nvh) pad(s) may show signs of ripping, tearing, and/or has a poor finish. cause: this may be caused by ice build up between the foam surfaces and the hood causing penetration int
Bulletin:
LTB00917NAS1
Component:
117000 digital instrument panel
Summary:
Situation: on vehicles fitted with a conventional display instrument cluster only, a set of blue road wheels may appear in the instrument cluster message center when the terrain response switchpack is set to auto mode. the wheel position sh
Bulletin:
SSM72737
Component:
220000 seats
Summary:
Issue: l405 range rover and l494 range rover sport sport customers may report a concern with the lumbar / massage function, in particular 'air leaks' from the lumbar / massage function
Bulletin:
LTB00923NAS1
Component:
222000 seats:mid/rear assembly
Summary:
Situation: the leading edge of the second row seat rail may cause discomfort to passengers if contacted with force while the seat is in its rearmost setting.
Bulletin:
SGI15-40 (ISSUE
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Description: to address concerns with the correct operation of the oxygen (o2) sensors, updated powertrain control module (pcm) software is required on the models, model years, engine variants, and vehicle identification number (vin) ranges
Bulletin:
SSM72456
Component:
110000 electrical system
Summary:
Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
Bulletin:
LTB00821NAS1
Component:
102000 power train:manual transmission
Summary:
"situation: when in sport (s) mode, the transmission may change gears only manually (via steering wheel mounted shift paddles or the gear selector [range rover sport only]) and does not revert back to auto mode. cause: this may be caused b
Bulletin:
LTB00829NAS1
Component:
110000 electrical system
Summary:
"situation: the vehicle battery imay be flat or one of the following messages/warning lights may be displayed on the instrument cluster: ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illum
Bulletin:
Q470NAS2
Component:
273000 lane departure: blind spot detection
Summary:
"situation: an issue has been identified on a limited number of 2015 model year lr4 (l319), range rover evoque (l538), range rover sport (l494), and range rover (l405) vehicles where the blindspot monitoring control module (bmcm) may experi
Bulletin:
SSM72408
Component:
060000 engine (pws)
Summary:
"issue: following resetting the service interval using sdd or manually, the service required message will appear on the instrument cluster for a short period during a key through engine start (not turning on ignition before attempting to
Bulletin:
SSM72405
Component:
355100 equipment:other:labels
Summary:
"issue: a customer may report that the surface of the 'p' button on the gear shift lever is wearing with loss of definition of the paint finish. please view attachment that shows the condition. cause: paint surface finish process"
Bulletin:
SSM72445
Component:
030000 brakes (pws)
Summary:
"issue: a customer may report a continuous squeal noise from the rear high performance brakes. cause: a lack of greasing during pad replacement or brake usage characteristic."
Bulletin:
LTB00780NAS1
Component:
060000 engine (pws)
Summary:
"situation: a 'humming' noise may be evident from the engine when the engine is idling. cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing."
Bulletin:
LTB00816NAS1
Component:
110000 electrical system
Summary:
"situation: after removing a vehicle from transit mode as part of the pre-delivery inspection (pdi), central door locking (cdl) issues with one or more doors (but not the tailgate[s]) may be evident. cause: this may be caused by an incorr
Bulletin:
LTB00835NAS1
Component:
060000 engine (pws)
Summary:
"situation: at temperatures of 32°f (0°c ) or below, there may be only a 'click' noise heard when trying to start the engine and the engine will not start. cause: this may be caused by ice on the solenoid contacts."
Bulletin:
Q508NAS1
Component:
353000 equipment:electrical
Summary:
"situation: an issue has been identified on a limited number of vehicles listed within the affected vehicles range where the touch screen may go 'black' for 10 seconds followed by displaying the 'land rover' logo before returning to norma
Bulletin:
SGI15-36
Component:
118000 electrical system: software
Summary:
"a potential issue has been identified on 2015-2016 model year range rover sport (l494) and range rover (l405) vehicles where the touch screen may go 'black' for 10 seconds followed by displaying the 'land rover' logo before returning to no
Bulletin:
SSM72011
Component:
118000 electrical system: software
Summary:
"issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module(touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrectl
Bulletin:
SSM72408
Component:
117000 digital instrument panel
Summary:
"issue: post a service interval reset, on key through starts only, the service required message will appear on the instrument cluster for <1 second (when no service is required). no customer symptoms until a service reset has been perform
Bulletin:
SSM72428
Component:
010000 steering
Summary:
"issue: a customer may report that a set of blue road wheels appear in the message centre on the instrument cluster, when the terrain response control is set to auto mode. on occasions the wheel position shown in the message centre appears
Bulletin:
SSM72456
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
"issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached file cause: customers or external influences such as car washes may inadvertantly knock the door mirror head into the folded posit
Bulletin:
SSM72472
Component:
210000 trailer hitches
Summary:
"issue: a number of reports have been recieved where dealers or ports have reported that either the front / rear or both towing eye covers are incorrect specification cause: currently under investigation and engineering"
Bulletin:
LTB00757NAS4
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: one of the following issues may occur: ' the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop or immediately after an automatic engine restart (when intelligent stop/start is activ
Bulletin:
LTB00850NAS1
Component:
036100 service brakes, hydraulic:antilock:control unit/module
Summary:
"situation: when selecting reverse (r) during certain situations when an eco stop/start action is occurring, the engine may not re-start and the ignition will turn off. cause: this may be caused by an anti-lock braking system (abs) softwa
Bulletin:
LTB00857NAS1
Component:
034520 service brakes, hydraulic:foundation components:disc:pads
Summary:
"situation: on vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle come
Bulletin:
LTB00875NAS1
Component:
353600 equipment:air conditioner
Summary:
"situation: the climate control blower motor may intermittently cut out when set to maximum. cause: this may be caused due to the potential for the blower motor to hit the upper limit for current and cut out when the climate control is on
Bulletin:
Q514NAS1
Component:
060000 engine and engine cooling
Summary:
"situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, model years, engine variants, and vehicle identification number (vin) ranges as
Bulletin:
SGI15-40
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"description to address concerns with the correct operation of the oxygen (o2) sensors, updated powertrain control module (pcm) software is required on the models, model years, engine variants, and vehicle identification number (vin) range
Bulletin:
SSM72381
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
"issue: land rover have been receiving a number of reports detailing an external oil leak from the secondary turbocharger on vehicles equipped with the 3.0 tdv6 engine leading to turbocharger replacements. cause: engine leaking oil from
Bulletin:
SSM72509
Component:
060000 engine (pws)
Summary:
"issue: customers may report the engine management light (mil) is illuminated with the possibility of a 'no engine restarts in xxx miles, diesel exhaust fluid dosing malfunction' warning message displayed within the instrument cluster mess
Bulletin:
LTB00584NAS3
Component:
110000 electrical system
Summary:
"situation: the steering wheel left-hand audio control switch (volume, seek, ok/menu, mode, phone, and voice) may exhibit intermittent operation, causing one or more of the following issues: ' audio volume will not adjust (up and/or down)
Bulletin:
LTB00710NAS3
Component:
060000 engine (pws)
Summary:
"situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
Bulletin:
LTB00780NAS2
Component:
061110 engine and engine cooling:engine:gasoline:belts and associated pulleys
Summary:
"situation: a 'humming' noise may be evident from the engine at idle. cause: this may be caused by dust and/or water ingress to the accessory drive belt idler pulley bearing."
Bulletin:
LTB00794NAS2
Component:
353600 equipment:air conditioner
Summary:
"situation: a chemical/plastic odor from the climate control system may be evident. cause: this may be caused by parameters within the climate control system not operating efficiently."
Bulletin:
LTB00871NAS2
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: after a service interval reset, the service interval indicator (sii) may appear on the instrument cluster (ic) for less than one second when no service is required. cause: this may be caused by a discrepancy between the values
Bulletin:
LTB00876NAS1
Component:
118000 electrical system: software
Summary:
"situation: the vehicle may lock with both keys in the vehicle when operating the exterior handle. cause: this may be caused by a software issue with the remote function actuator (rfa)."
Bulletin:
SSM37361
Component:
060000 engine (pws)
Summary:
"re-issued dec 2015 a large number of oxygen sensors that have been replaced in the north american market have been returned to the supplier (denso) to investigate for possible defects."
Bulletin:
SSM38303
Component:
015000 steering:hydraulic power assist system
Summary:
"re-issued dec 2015 issue: when completing a repair on components in the power assisted steering system, debris may be found within the power steering fluid system which could lead to system contamination and a deterioration in system p
Bulletin:
SSM43818
Component:
034510 service brakes, hydraulic:foundation components:disc:caliper
Summary:
"re-issued dec 2015 issue: brake caliper discolouration. cause: damage to the caliper finish while cleaning the vehicle and, or the road wheels"
Bulletin:
SSM52757
Component:
032100 service brakes, hydraulic:switches:brake light
Summary:
"issue: excessive brake pedal pressure required to get the auto transmission out of park, warning lights on the instrument pack with associated dtc's for brake light switch (p0504-27, p0504-62, c1a96-64) or brakes showing signs of drag an
Bulletin:
SSM71278
Component:
016000 steering:electric power assist system
Summary:
"issue: a customer may report the vehicle steering feels heavy potentially accompanied by visual or audible warnings through the instrument pack. the following dtcs may also be logged: epas dtcs logged: -b1304-16: electronic power assist
Bulletin:
SSM72088
Component:
031000 service brakes, hydraulic:pedals and linkages
Summary:
"issue ' squeak noise when brake pedal is operated. cause ' brake light switch / brake pedal shim interaction. note: not all vehicles will be fitted with brake pedal shim."
Bulletin:
SSM72487
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
"issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. customers and retailers have been unable to re-inflate and maint
Bulletin:
SSM72550
Component:
020000 suspension
Summary:
"issue: a customer may report that during certain driving manoeuvres there is a groan noise from the suspension that lasts approximately 1 second. the main driving manoeuvres associated with this are: 1. steering right and then hitting a
Bulletin:
SSM72550
Component:
020000 suspension
Summary:
"issue: a customer may report that during certain driving manoeuvres there is a groan noise from the suspension that lasts approximately 1 second. the main driving manoeuvres associated with this are: 1. steering right and then hitting
Bulletin:
SSM72558
Component:
110000 electrical system
Summary:
"issue: l405 ' range rover: from 14my onwards l494 ' range rover sport: from 14my onwards l538 ' range rover evoque: from 14my onwards l550 ' land rover sport: from 15my onwards when fitting a new remote function actuator (rfa) (referr
Bulletin:
SSM72572
Component:
118000 electrical system: software
Summary:
"issue: when using symptom driven diagnostics (sdd) to program a new remote function actuator - rfa (referred to as the keyless vehicle module - kvm on sdd) on either a range rover (all new) - l405 or range rover sport - l494 14 to 15 my t
Bulletin:
LTB00596NAS3
Component:
353000 equipment:electrical
Summary:
"situation: the audio system may be inoperative and/or the carpet in the front and/or rear footwell appears to be damp. one or more of the following symptoms may also be evident: ' no audio sound ' speaker interference ' touch screen ino
Bulletin:
LTB00860NAS1
Component:
030000 brakes (pws)
Summary:
"situation: the park assist system may exhibit intermittent operation. during a semi-automated park assist manoeuver, the system may be cancelled half way through due to an object being detected within 30 cm of the side of the vehicle. the
Bulletin:
LTB00862NAS1
Component:
220000 seats
Summary:
"situation: the second row seating center arm rest operating handle may be adrift or broken. cause: this may be caused by various issues."
Bulletin:
LTB00880NAS1
Component:
133000 visibility:power window devices and controls
Summary:
"situation: a 'creak' or mechanical interference noise may be evident when lowering/raising a door window(s). cause: this may be caused by contamination from aggregate-type dust and road film."
Bulletin:
LTB00883NAS2
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
"situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p068a-00 stored in the powertrain control module (pcm) cause: this may be caused by a pcm software issue (cpu response time erro
Bulletin:
SSM71278
Component:
110000 electrical system
Summary:
"issue: a customer may report the vehicle steering feels heavy potentially accompanied by visual or audible warnings through the instrument pack. the following dtcs may also be logged: epas dtcs logged: -b1304-16: electronic power assist
Bulletin:
SSM72540
Component:
132000 visibility:glass, side/rear
Summary:
"issue: range rover (l405) and range rover sport (l494), customers may report that the 2nd row drop and fixed glass appears reddish in colour when compared to the 1st & 3rd row glass. the issue can only be seen in certain direct lighting c
Bulletin:
SSM72568
Component:
063000 engine and engine cooling:exhaust system
Summary:
Mil with diesel exhaust fluid (def) warning displayed
Bulletin:
SSM72570
Component:
110000 electrical system
Summary:
"issue: a customer may report that intermittently a 'low battery warning' message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
Bulletin:
SSM72575
Component:
118000 electrical system: software
Summary:
"issue: a customer may report that the global positioning system (gps) icon has a strike through line across it, when navigation is selected. in addition the current vehicle location indicator will not lock onto the correct location on the
Bulletin:
SSM72610
Component:
063000 engine and engine cooling:exhaust system
Summary:
"issue: customers may report the engine management light (mil) is illuminated with the possibility of a 'no engine restarts in xxx miles/km, diesel exhaust fluid dosing malfunction' warning message displayed within the instrument cluster m
Bulletin:
LTB00573NAS3
Component:
021530 suspension:front:control arm:lower arm
Summary:
A "thud" / "thump" may be heard and felt from the front suspension during heavy braking
Bulletin:
LTB00835NAS2
Component:
060000 engine (pws)
Summary:
Click noise from starter motor at freezing temperatures
Bulletin:
LTB00891NAS1
Component:
134000 visibility:sun roof assembly
Summary:
The roof opening panel rear glass seal may be loose
Bulletin:
Q560NAS1
Component:
121000 exterior lighting:headlights
Summary:
Headlamp washers jets may become loose
Bulletin:
SGI16-11
Component:
061200 engine and engine cooling:engine:diesel
Summary:
"during extremely cold weather (below 5°f / -15°c) diesel engines can experience difficulties with starting due to fuel starvation."
Bulletin:
SSM71278
Component:
016000 steering:electric power assist system
Summary:
Vehicle steering feels heavier than expected accompanied by visual or audiible warnings
Bulletin:
SSM72080
Component:
105500 power train:driveline:differential unit
Summary:
Differential pinion oil seal leaks
Bulletin:
SSM72543
Component:
134000 visibility:sun roof assembly
Summary:
Panoramic glass roofs damaged by external impacts
Bulletin:
SSM71883
Component:
020000 suspension
Summary:
Contamination between abs wheel speed sensor and wheel bearing tone wheel could lead to dtc's
Bulletin:
SSM72627
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Diesel may be difficult to start in extremely cold weather
Bulletin:
SSM72675
Component:
356000 equipment adaptive
Summary:
Key fob material peeling from remote
Bulletin:
LTB00510NAS1
Component:
060000 engine (pws)
Summary:
Auto start/stop may be inoperative
Bulletin:
LTB00604NAS5
Component:
021230 suspension:front:springs:air suspension system
Summary:
"situation: a 'knock' sound from one or both front air springs when traveling over speed bumps at low speed may be evident. upon diagnosis, including removal of the air spring and inverting it for a period of approximately one minute, hydra
Bulletin:
LTB00780NAS4
Component:
060000 engine (pws)
Summary:
Situation: a humming noise may be evident from the engine at idle.
Bulletin:
LTB00904NAS1
Component:
091200 fuel system, other:storage:fuel gauge system
Summary:
"situation: the fuel gauge may not provide a stable, accurate indication of the amount of fuel in the fuel tank (gauge displaying less fuel than what is actually in the fuel tank [gauge reading ¾ when the fuel tank is full])."
Bulletin:
SSM72615
Component:
111000 electrical system:battery
Summary:
Issue: a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop start unavailable.
Bulletin:
SSM72712
Component:
030000 brakes (pws)
Summary:
Squeal noise from front brakes
Bulletin:
SSM72765
Component:
050000 parking brake
Summary:
Epbcm signal compare failure
Bulletin:
SSM72774
Component:
353000 equipment:electrical
Summary:
Divice not connecting usinig usb cable only
Bulletin:
LTB00814NAS2
Component:
162800 structure:body:hood
Summary:
Situation: the underhood lower noise vibration harshness (nvh) pad(s) may show signs of ripping, tearing, and/or has a poor finish.
Bulletin:
LTB00891NAS2
Component:
134000 visibility:sun roof assembly
Summary:
Situation: the roof opening panel rear glass seal may be loose / adrift.
Bulletin:
LTB00906NAS3
Component:
104000 power train:transfer case (4-wheel drive)
Summary:
Situation: on vehicles fitted with the twin speed transfer case, a judder may be felt from underneath the vehicle when steering at low vehicle speeds, such as turning left or right at an intersection.
Bulletin:
LTB00989NAS1
Component:
355100 equipment:other:labels
Summary:
Situation: the red infill paint on the tailgate 'sport' badge delaminate.
Bulletin:
LTB00731NAS3
Component:
110000 electrical system
Summary:
Situation: when russian language is selected, the instrument cluster 'low fuel level' text warning may be incorrectly translated and displayed as 'airbag fault'.
Bulletin:
LTB00814NAS3
Component:
162800 structure:body:hood
Summary:
Situation: the underhood lower noise vibration harshness (nvh) pad(s) may show signs of ripping, tearing, and/or has a poor finish.
Bulletin:
LTB00757NAS5
Component:
103300 power train:automatic transmission:gear position indication (prndl)
Summary:
Situation: one of the following issues may occur: ' the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop or immediately after an automatic engine restart (when intelligent stop/start is active).
Bulletin:
LTB00920NAS2
Component:
356000 equipment adaptive
Summary:
Situation: the lower glovebox may open quicker than expected.
Bulletin:
LTB00671NAS6
Component:
060000 engine (pws)
Summary:
Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more diagnostic trouble code (dtc), listed in the table below and relevant to the heated oxygen sensors (ho2s), may be
Bulletin:
LTB00746NAS3
Component:
220000 seats
Summary:
Situation: a 'creak' noise from the front seat may be evident.
Bulletin:
LTB00746NAS4
Component:
220000 seats
Summary:
Situation: a 'creak' noise from the front seat may be evident.
Bulletin:
Q514NAS3
Component:
060000 engine (pws)
Summary:
Situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, model years, engine variants, and vehicle identification number (vin) ranges as li
Bulletin:
SSM72822
Component:
220000 seats
Summary:
Issue: a customer may report a concern that the 3rd row seat does not fully return to the upright position when requested. on the button the seat may stop in the mid position. any subsequent button presses will not operate the seat.
Bulletin:
SSM72803
Component:
103300 power train:automatic transmission:gear position indication (prndl)
Summary:
Issue: customers may report that the surface of the 'p' button on the l494 range rover sport - gsm is wearing with loss of definition of the paint finish (see attached file for an example)
Bulletin:
SSM72615
Component:
111000 electrical system:battery
Summary:
Issue: a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop start unavailable.
Bulletin:
SSM72769
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Issue: the customer may observe the service indicator message is displayed in the instrument cluster when the mileage or time to service is below the 16,000 miles (26,000 km) or 12 month service interval.
Bulletin:
SSM72832
Component:
353600 equipment:air conditioner
Summary:
Issue: customers may report that there is a lack of air being emitted through the various air vents from the hvac unit when selected.
Bulletin:
LTB00482NAS6
Component:
060000 engine (pws)
Summary:
Situation: a 'clattering' / 'knock' / 'rattle' noise may be heard from the engine.
Bulletin:
LTB00540NAS5
Component:
353000 equipment:electrical
Summary:
Situation: one or more of the following issues may be evident when using the smart key: ' 'smart key not found' message displayed in the instrument cluster; ' engine fails to crank; ' vehicle may not unlock / lock when using passive entry o
Bulletin:
LTB00693NAS2
Component:
353600 equipment:air conditioner
Summary:
Situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure is recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
Bulletin:
LTB00871NAS4
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Situation: after a service interval reset, the service interval indicator (sii) may appear on the instrument cluster (ic) for less than one second when no service is required.
Bulletin:
LTB00970NAS1
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) relevant to an evaporative emission (evap) fault stored in the powertrain control module (pcm).
Bulletin:
SSM71118
Component:
210000 trailer hitches
Summary:
Issue: front towing eye cover is loose / incorrectly fitted
Bulletin:
SSM71278
Component:
016000 steering:electric power assist system
Summary:
Issue: a customer may report the vehicle steering feels heavy following an eco stop start event, potentially accompanied by visual or audible warnings through the instrument pack.
Bulletin:
SSM72822
Component:
220000 seats
Summary:
Issue: a customer may report a concern that the 3rd row seat does not fully return to the upright position when requested. on selection of the button the seat may stop in the mid position. any subsequent button presses will not operate th
Bulletin:
SSM72877
Component:
118000 electrical system: software
Summary:
Issue: after completing any modification to the car configuration file (ccf) on the vehicles mentioned in this ssm either of the two issues below can occur: 'the diagnostic trouble codes (dtcs) u2300-62 or u2300-54 is stored in the body con
Bulletin:
SSM72887
Component:
350000 equipment
Summary:
Issue: range rover or range rover sport customers with 2nd row hi-line armrests fitted, may report that the silver disc's which are fitted into the base of the cupholders have become detached.
Bulletin:
SSM72897
Component:
353000 equipment:electrical
Summary:
Issue: there are conditions where continuous noises can be heard through the front speakers when rear windows are open or rear climate fans are on a high setting. also, an intermittent tapping/ rattle maybe heard.
Bulletin:
SSM72901
Component:
103000 power train:automatic transmission
Summary:
Issue: oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e. leaks incorrectly being identified as coming from the rear transmission oil seal or sump.
Bulletin:
SSM72903
Component:
030000 brakes (pws)
Summary:
Issue: air-leak noise when brake pedal is pressed.
Bulletin:
SSM72060
Component:
036500 service brakes, hydraulic:antilock:wheel speed sensor
Summary:
"issue: diagnostic trouble codes (dtcs) stored in the anti-lock braking system (abs) module relating to an error state with a wheel speed sensor only. cause: currently under analysis."
Bulletin:
SSM72074
Component:
162800 structure:body:hood
Summary:
"issue: land rover dealers / customers may report that the hood / bonnet 'open' messsage is illiminated in the instrument pack even though the hood / bonnet is closed cause: there is a potential that an internal spring could become disl
Bulletin:
SSM72080
Component:
105500 power train:driveline:differential unit
Summary:
"issue: differential pinion oil seal leak. cause: pinion seal previously not available as a serviceable component leading to differential replacements."
Bulletin:
SSM72083
Component:
060000 engine (pws)
Summary:
"issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as 'no fault found'. it is possible during an eco stop start that the vehicle does not re-start. caus
Bulletin:
SSM71859
Component:
220000 seats
Summary:
"issue customers / dealers may report a concern with the condition of seat covers cause lack of understand of leather as a natural product and the conditions it may cause."
Bulletin:
SSM67377
Component:
021000 suspension:front
Summary:
Visual external appearance of front suspension body mount
Bulletin:
SSM73296
Component:
162300 structure:body:door
Summary:
Door handles are being returned incomplete or dismantled
Bulletin:
SSM73302
Component:
353000 equipment:electrical
Summary:
Sim card does not latch in sim slot or cannot be read
Bulletin:
SSM72838
Component:
110000 electrical system
Summary:
"issue during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete 'varian
Bulletin:
LTB00857NAS4
Component:
034520 service brakes, hydraulic:foundation components:disc:pads
Summary:
"situation: on vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle c
Bulletin:
SGI14-53
Component:
060000 engine (pws)
Summary:
Dtc p25a2-00 stored
Bulletin:
LTB00604NAS7
Component:
356000 equipment adaptive
Summary:
Knock noise from front air springs
Bulletin:
LTB00811NAS2
Component:
117000 digital instrument panel
Summary:
Touch screen may intermittently display a blank screen
Bulletin:
SSM73158
Component:
356000 equipment adaptive
Summary:
Customer may receive call from their own phone number
Bulletin:
SSM73175
Component:
010000 steering
Summary:
Information button on steering column does not operate odometer menu
Bulletin:
LTB01003NAS2
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
Coolant may be leaking from one or both of the auxiliary radiators
Bulletin:
SGI17-17
Component:
020000 suspension
Summary:
Description of issue: an issue has been identified on certain vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, a general warning/information message (red or amber) for
Bulletin:
LTB00776NAS3
Component:
353600 equipment:air conditioner
Summary:
Situation: the air conditioning system may not cool properly.
Bulletin:
SSM73127
Component:
060000 engine (pws)
Summary:
Issue: jlr is investigating 3.0l supercharger noise.
Bulletin:
SSM73342
Component:
353600 equipment:air conditioner
Summary:
Issue: a customer may report that there is a noticeable temperature difference between the left hand and right hand heating ventilation air conditioning (hvac) vents when the temperatures selected on the front integrated control panel are
Bulletin:
N024NAS1
Component:
020000 suspension
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, a general warning/information message (red or amber) for the air sus
Bulletin:
LTB00857NAS4
Component:
030000 brakes (pws)
Summary:
Situation: on vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes
Bulletin:
LTB00850NAS2
Component:
060000 engine (pws)
Summary:
Situation: when selecting reverse (r) during certain situations when an auto stop/start action is occurring, the engine may not re-start and the ignition will turn off.
Bulletin:
LTB00860NAS2
Component:
117000 digital instrument panel
Summary:
Situation: the park assist system may exhibit intermittent operation. during a semi-automated park assist manoeuver, the system may be cancelled half way through due to an object being detected within 30 cm of the side of the vehicle. the s
Bulletin:
LTB00401NAS5
Component:
010000 steering
Summary:
Situation: the steering wheel may exhibit a vibration / shimmy while driving.
Bulletin:
Q590NAS3
Component:
020000 suspension
Summary:
Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience an amber or red warning symbol and associated text in the instrument cluster. ? amber symbol - no change
Bulletin:
Q634NAS2
Component:
110000 electrical system
Summary:
Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the gateway module (gwm) stays awake and keeps the controller area network (can) awake. this constant current drain of th
Bulletin:
LTB00780NAS6
Component:
060000 engine (pws)
Summary:
Situation: a humming noise may be evident from the engine at idle.
Bulletin:
LTB00968NAS2
Component:
081100 fuel system, diesel:storage:tank assembly
Summary:
Situation: the fuel tank may be difficult to fill.
Bulletin:
SGI16-33.2
Component:
117000 digital instrument panel
Summary:
Description of issue: a potential issue has been identified on a limited number of vehicles listed in the affected vehicle range which may experience an amber or red warning symbol and associated text in the instrument cluster.- amber symb
Bulletin:
SGI16-53.2
Component:
110000 electrical system
Summary:
Description of issue a potential issue has been identified on a limited number of land rover vehicles listed in the affected vehicle where the gateway module (gwm) stays awake and keeps the controller area network (can) awake. this const
Bulletin:
LTB00610NAS3
Component:
134000 visibility:sun roof assembly
Summary:
Situation: a wind noise at high vehicle speeds (110mph/176km/h or above) may be evident from the roof opening panel area.
Bulletin:
LTB00746NAS6
Component:
220000 seats
Summary:
Situation: a creak noise from the front seat may be evident.
Bulletin:
LTB01060NAS1
Component:
110000 electrical system
Summary:
Situation: one or more power windows may be inoperative.
Bulletin:
LTB00776NAS4
Component:
353600 equipment:air conditioner
Summary:
Situation: the air conditioning system may not cool properly.
Bulletin:
SGI17-30
Component:
116000 electrical system:ignition
Summary:
Description of issue: an issue has been identified on certain land rover vehicles within the listed affected vehicle range which will not display the 'service required' message on the instrument cluster, when starting the engine by depressi
Bulletin:
LTB00926NAS2
Component:
162500 structure:body:tailgate
Summary:
Situation: the tailgate may be incorrectly aligned and/or is contacting the 'd' pillar exterior trim pieces when closed.
Bulletin:
LTB00980NAS1
Component:
063000 engine and engine cooling:exhaust system
Summary:
Situation: a 'rattle' noise may be evident from underneath the vehicle in the area of the exhaust downpipe.
Bulletin:
LTB01023NAS1
Component:
060000 engine and engine cooling
Summary:
Engine misfires/mil illuminated with coolant temperature 75 c or lower
Bulletin:
LTB00906NAS4
Component:
010000 steering
Summary:
Situation: on vehicles fitted with the twin speed transfer case, a judder may be felt from underneath the vehicle when steering at low vehicle speeds, such as turning left or right at an intersection.
Bulletin:
SSM73101
Component:
118000 electrical system: software
Summary:
Issue: chcm (chassis control module / integrated suspension control module) software being updated when not required.
Bulletin:
LTB00904NAS2
Component:
081100 fuel system, diesel:storage:tank assembly
Summary:
Situation: the fuel gauge may not provide a stable, accurate indication of the amount of fuel in the fuel tank (gauge displaying less fuel than what is actually in the fuel tank [gauge reading ¾ when the fuel tank is full]).
Bulletin:
SSM73108
Component:
118000 electrical system: software
Summary:
Issue: some of the body control module (bcm) functions are not available within 'service' tab on pathfinder. for example transportation mode enable. or deployable side steps add/remove function fails after ssm73100 (pathfinder fails to add
Bulletin:
SSM73421
Component:
284000 back over prevention: camera system
Summary:
Issue: land rover has received reports where during diagnosis of the surround camera system the diagnostic trouble code (dtc) b12bd-31 ?rear camera - no signal? and or u1a4b-49 ?control module processor b ? internal failure? stored in the
Bulletin:
SSM73127
Component:
350000 equipment
Summary:
Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on ltb00482v7 & ltb00669v2
Bulletin:
SSM73424
Component:
046100 service brakes, air:antilock:control unit/module
Summary:
Issue: when using the approved diagnostic equipment to read diagnostic trouble codes (dtc?s), there may be a presence of the following dtc stored within the anti-lock braking system (abs) module. u0001-82 high speed can communication bus -
Bulletin:
SSM73418
Component:
350000 equipment
Summary:
Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
Bulletin:
SSM73443
Component:
110000 electrical system
Summary:
Issue: the touch screen (ts) also referred to as the front control display interface module (fcdim) or the high line display front (hldf) may be wrongly replaced when troubleshooting, if issues are incorrectly attributed to it.
Bulletin:
SSM73441
Component:
110000 electrical system
Summary:
Issue: a customer may report that the air suspension warning message is displayed intermittently on the instrument cluster. following diagnosis using pathfinder the diagnostic trouble code (dtc) u3000-04 ?control module system internal fa
Bulletin:
SSM72441
Component:
110000 electrical system
Summary:
Issue: a customer may report that the air suspension warning message is displayed intermittently on the instrument cluster. following diagnosis using pathfinder the diagnostic trouble code (dtc) u3000-04 ?control module system internal fa
Bulletin:
SSM71942
Component:
356000 equipment adaptive
Summary:
Issue: the vehicle user may report that when selecting the access height mode the function does not operate correctly. instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrumen
Bulletin:
SSM72558
Component:
356000 equipment adaptive
Summary:
New remote function actuator (rfa) cannot communicate with sdd when programming as new
Bulletin:
Q634NAS1
Component:
110000 electrical system
Summary:
Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the gateway module (gwm) stays awake and keeps the controller area network (can) awake. this constant current drain of th
Bulletin:
SGI16-53
Component:
110000 electrical system
Summary:
Description of issue: a potential issue has been identified on a limited number of vehicles listed in the affected vehicle where the gateway module (gwm) stays awake and keeps the controller area network (can) awake. this constant current d
Bulletin:
LTB00904NAS2
Component:
070000 fuel system, gasoline
Summary:
Situation: the fuel gauge may not provide a stable, accurate indication of the amount of fuel in the fuel tank (gauge displaying less fuel than what is actually in the fuel tank [gauge reading ¾ when the fuel tank is full]).
Bulletin:
SSM73108
Component:
118000 electrical system: software
Summary:
Issue: some of the body control module (bcm) functions are not available within 'service' tab on pathfinder. for example transportation mode enable. or deployable side steps add/remove function fails after ssm73100 (pathfinder fails to add
Bulletin:
LTB01005NAS2
Component:
356000 equipment adaptive
Summary:
Luggage compartment loadspace cover handle may may be broken
Bulletin:
LTB00857NAS5
Component:
030000 brakes (pws)
Summary:
Situation: on vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle come
Bulletin:
LTB00793NAS4
Component:
020000 suspension
Summary:
Situation: the air suspension may not raise/lower with a warning message displayed on the instrument cluster (ic). upon further investigation, diagnostic trouble code (dtc) c1a13-54 may be stored.
Bulletin:
LTB01091NAS1
Component:
356000 equipment adaptive
Summary:
Situation: a rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
Bulletin:
LTB00793NAS5
Component:
020000 suspension
Summary:
Situation: the air suspension may not raise/lower with a warning message displayed on the instrument cluster (ic). upon further investigation, diagnostic trouble code (dtc) c1a13-64 may be stored.
Bulletin:
SSM71942
Component:
353000 equipment:electrical
Summary:
Issue: the vehicle user may report that when selecting the access height mode the function does not operate correctly. instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrumen
Bulletin:
SSM73342
Component:
353600 equipment:air conditioner
Summary:
Issue: a customer may report that there is a noticeable temperature difference between the left hand and right hand heating ventilation air conditioning (hvac) vents when the temperatures selected on the front integrated control panel are
Bulletin:
SSM73421
Component:
284000 back over prevention: camera system
Summary:
Issue: land rover has received reports where during diagnosis of the surround camera system the diagnostic trouble code (dtc) b12bd-31 "rear camera - no signal" and or u1a4b-49 "control module processor b - internal failure" stored in the
Bulletin:
SSM73437
Component:
010000 steering
Summary:
Issue: vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
Bulletin:
SSM73553
Component:
110000 electrical system
Summary:
Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure * recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
Bulletin:
LTB00584NAS5
Component:
010000 steering
Summary:
Situation: the steering wheel switches (volume, seek, ok/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? audio volume does not adjust (up and/or d
Bulletin:
LTB00631NAS5
Component:
350000 equipment
Summary:
Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
Bulletin:
LTB00746NAS7
Component:
220000 seats
Summary:
Situation: a creak noise from the front seat may be evident.
Bulletin:
LTB00968NAS3
Component:
070000 fuel system, gasoline
Summary:
Situation: the fuel tank may be difficult to fill.
Bulletin:
LTB01086NAS1
Component:
350000 equipment
Summary:
Situation: the keyless entry system lock function may not operate or operates intermittently.
Bulletin:
SFCC-14SEP17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Presentation from dealer shop foreman conference call
Bulletin:
LTB01109NAS1
Component:
100000 power train
Summary:
The terrain response® system may not operate as expected when in 'auto' mode by not automatically selecting the correct driving mode. as the driving mode changes, the transmission may downshift, the engine revolutions per minute (rpm) may a
Bulletin:
SSM73688
Component:
111000 electrical system:battery
Summary:
Issue: unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
Bulletin:
SSM73699
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addit
Bulletin:
SA17TE-10
Component:
355200 equipment:other:owners/service/other manual
Summary:
Re: temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:
SSM73706
Component:
060000 engine (pws)
Summary:
Issue: customer may report a driveline noise during re-application of throttle at low speed. this concern can be described as shock/clunk, tip in clonk. the concern is specific to vehicles fitted with euro 5 aj126 supercharged engine only.
Bulletin:
SSM73521
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
Bulletin:
SSM73628
Component:
117000 digital instrument panel
Summary:
Issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
SSM73628 Attachm
Component:
117000 digital instrument panel
Summary:
Issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
LTB01093NAS2
Component:
162500 structure:body:tailgate
Summary:
Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
Bulletin:
LTB00510NAS2
Component:
113000 electrical system:starter assembly
Summary:
The auto stop/start system may be inoperative.
Bulletin:
LTB00814NAS4
Component:
020000 suspension
Summary:
The underhood lower noise vibration harshness (nvh) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
Bulletin:
SSM73706
Component:
011000 steering:wheel and handle bar
Summary:
Issue: a customer may express a concern of a 'clonk' noise from underneath the vehicle when driving at low speed. the 'clonk' will be most prominent while accelerating/decelerating and when turning the steering wheel. the noise may be more
Bulletin:
SSM72903
Component:
030000 brakes (pws)
Summary:
issue: air-leak noise when brake pedal is pressed.
Bulletin:
SSM72903 Attachm
Component:
030000 brakes (pws)
Summary:
issue: air-leak noise when brake pedal is pressed.
Bulletin:
LTB01143NAS1
Component:
030000 brakes (pws)
Summary:
Squeak/squeal noise from rear brakes
Bulletin:
N118NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
Bulletin:
SSM73628
Component:
110000 electrical system
Summary:
issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
SSM73628 Attachm
Component:
110000 electrical system
Summary:
issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
SSM71942
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: the vehicle user may report that when selecting the access height mode the function does not operate correctly. instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrumen
Bulletin:
LTB-00871-NAS-1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Situation: after a service interval reset, the service interval indicator (sii) may appear on the instrument cluster (ic) for less than one second when no service is required. cause: this may be caused by a discrepancy between the values
Bulletin:
LTB01135NAS1
Component:
355200 equipment:other:owners/service/other manual
Summary:
The incontrol® secure system may incorrectly identify the vehicle as stolen after crossing an international border. this will result in the telematics service provider contacting the customer to confirm if theft has occurred. until the cust
Bulletin:
LTB01086NAS2
Component:
350000 equipment
Summary:
The keyless entry system lock function may not operate or operates intermittently.
Bulletin:
SSM73409
Component:
100000 power train
Summary:
Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
Bulletin:
SSM73815
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: customer reports that, intermittently, the vehicle will not crank.
Bulletin:
SSM73792
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
Bulletin:
LTB00401NAS6
Component:
010000 steering
Summary:
The steering wheel may exhibit a vibration / shimmy while driving.
Bulletin:
SSM73823
Component:
111000 electrical system:battery
Summary:
Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
Bulletin:
SSM73629
Component:
020000 suspension
Summary:
Jaguar land rover is trialling a new diagnostic procedure for wheel alignment. we require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on evoque (l538), discovery sport (l550), rr (l
Bulletin:
N118NAS3
Component:
110000 electrical system
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
Bulletin:
LTB00557NAS5
Component:
020000 suspension
Summary:
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. the sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel rem
Bulletin:
SFCC_08MAR18_16
Component:
110000 electrical system
Summary:
The 'service required' warning text will not appear on the instrument cluster (ic) if a vehicle has reached its service point.
Bulletin:
LTB00766NAS1
Component:
110000 electrical system
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens
Bulletin:
SSM73799
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SGI18-05
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is star
Bulletin:
LTB01156NAS1
Component:
060000 engine (pws)
Summary:
The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) with diagnostic trouble code (dtc) p132b-77 stored in the powertrain control module (pcm).
Bulletin:
SSM73150 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
Bulletin:
SSM73150
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
Bulletin:
SSM73678
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Issue: unexpected noise from head-up display (hud)
Bulletin:
LTB00857NAS6
Component:
030000 service brakes, hydraulic
Summary:
On vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
Bulletin:
SSM73845
Component:
110000 electrical system
Summary:
In the event that a srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
Bulletin:
SSM73849
Component:
110000 electrical system
Summary:
Issue the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with the atcm
Bulletin:
SSM73799
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM72543
Component:
134000 visibility:sun roof assembly
Summary:
Issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
Bulletin:
LTB01086NAS3
Component:
350000 equipment
Summary:
The keyless entry system lock function may not operate or operates intermittently.
Bulletin:
SSM73799
Component:
350000 equipment
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73780
Component:
350000 equipment
Summary:
Issue: customer reports warning lamp illuminates combined with a message stating that only normal height is available. when interrogated with diagnostic equipment the following fault codes may be present: c1a20-64, c1131-92
Bulletin:
SSM72861
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:
SSM72995
Component:
161100 structure: frame and members:underbody shields
Summary:
Issue: noise evident to the front of the vehicle at 10-40 mph/16-64 kph on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? lg range rover - lg000001 to lg351464, lw rang
Bulletin:
SSM72901
Component:
060000 engine and engine cooling
Summary:
Issue: oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e. leaks incorrectly being identified as coming from the rear transmission oil seal or sump. oil wee
Bulletin:
SSM69158
Component:
350000 equipment
Summary:
issue: a customer may report a concern of no sound from the audio system, even when the volume is turned up. the audio/video button on touch-screen home page may also be greyed out.
Bulletin:
SSM72929
Component:
110000 electrical system
Summary:
Issue: the touch screen (ts) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and blank scree
Bulletin:
SSM72570
Component:
110000 electrical system
Summary:
Issue: a customer may report that intermittently a ?low battery warning? message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
Bulletin:
SSM72774
Component:
350000 equipment
Summary:
issue: a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
Bulletin:
SSM72011
Component:
350000 equipment
Summary:
Issue: the wrong component maybe replaced when troubleshooting bluetooth connectivity in car.
Bulletin:
SSM72852
Component:
350000 equipment
Summary:
Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there
Bulletin:
SSM72738
Component:
160000 structure
Summary:
Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
Bulletin:
SSM73875
Component:
100000 power train
Summary:
Issue: a customer may report that the gear selector will not select a gear or move out of park when the release button is pressed and the selector operated with one or more of the following symptoms noted on a range rover sport 2014-2016 m
Bulletin:
SSM73943
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM73928
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73928 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73949
Component:
060000 engine (pws)
Summary:
Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
Bulletin:
SFCC Jul12 2018
Component:
060000 engine and engine cooling
Summary:
A customer may complain of a coolant leak from the vehicle.
Bulletin:
SFCC Jul12 2018
Component:
010000 steering
Summary:
A customer may report the steering feels heavier then expected.
Bulletin:
SSM73965
Component:
110000 electrical system
Summary:
Issue: jaguar land rover has identified a concern that affects the update of the infotainment slave controller (isc) from phase 2.5 to the latest level for vehicles equipped with rear seat entertainment. this concern can leave the isc in a
Bulletin:
LTB01149NAS2
Component:
162800 structure:body:hood
Summary:
Hood open' warning message displayed on instrument cluster
Bulletin:
SSM73943.1
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73972
Component:
162300 structure:body:door
Summary:
Issue: customers are reporting that side door latches do not operate correctly. symptoms include latches that will not lock/will not unlock/will not open.
Bulletin:
SSM73916
Component:
136000 visibility:windshield wiper/washer
Summary:
Issue: jlr is investigating washer fluid leaking from the windshield washer reservoir.
Bulletin:
LTB01060NAS2
Component:
110000 electrical system
Summary:
One or more power windows may be inoperative.
Bulletin:
SSM73738
Component:
063000 engine and engine cooling:exhaust system
Summary:
Issue: the customer may experience a check engine light on the instrument cluster and dtc, p2002, stored in the pcm in isolation.
Bulletin:
SSM73548
Component:
162000 structure:body
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
Bulletin:
LTB00573NAS4
Component:
020000 suspension
Summary:
A 'thud'/'thump' noise may be heard and felt from the front suspension during a heavy braking application at low vehicle speeds.
Bulletin:
SSM73931
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
Bulletin:
SSM70798
Component:
170000 latches/locks/linkages
Summary:
Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
Bulletin:
SSM73927
Component:
110000 electrical system
Summary:
Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM71859
Component:
356000 equipment adaptive
Summary:
Issue: customers / dealers may report a concern with the condition of seat covers
Bulletin:
SSM72456
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
Bulletin:
SSM73943
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM73928
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73928 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73949
Component:
110000 electrical system
Summary:
Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
Bulletin:
SFCC Jul12 2018
Component:
060000 engine and engine cooling
Summary:
A customer may complain of a coolant leak from the vehicle.
Bulletin:
SFCC Jul12 2018
Component:
010000 steering
Summary:
A customer may report the steering feels heavier then expected.
Bulletin:
SSM73965
Component:
110000 electrical system
Summary:
Issue: jaguar land rover has identified a concern that affects the update of the infotainment slave controller (isc) from phase 2.5 to the latest level for vehicles equipped with rear seat entertainment. this concern can leave the isc in a
Bulletin:
LTB01149NAS2
Component:
162800 structure:body:hood
Summary:
Hood open' warning message displayed on instrument cluster
Bulletin:
SSM73943.1
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73972
Component:
162300 structure:body:door
Summary:
Issue: customers are reporting that side door latches do not operate correctly. symptoms include latches that will not lock / will not unlock / will not open.
Bulletin:
SSM73915
Component:
131000 visibility:windshield
Summary:
Issue: jlr is investigating washer fluid leaking from the windshield washer reservoir.
Bulletin:
SSM73995
Component:
110000 electrical system
Summary:
Issue: customer reports red warning lamp illuminated with a message "suspension fault" "stop safely" "stop engine"
Bulletin:
SSM73424
Component:
350000 equipment
Summary:
Issue: when using the approved diagnostic equipment to read diagnostic trouble codes (dtc?s), there may be a presence of the following dtc stored within the anti-lock braking system (abs) module. u0001-82 high speed can communication bus -
Bulletin:
SSM74001
Component:
350000 equipment
Summary:
Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
Bulletin:
LTB01156NAS2
Component:
110000 electrical system
Summary:
The engine mil (malfunction indicator lamp) may be illuminated on the instrument cluster (ic) with dtc (diagnostic trouble code) p132b-77 stored in the powertrain control module (pcm).
Bulletin:
N118NAS4
Component:
110000 electrical system
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
Bulletin:
SSM74004
Component:
110000 electrical system
Summary:
Issue: customer notices ?park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock b
Bulletin:
LTB00814NAS6
Component:
160000 structure
Summary:
The under hood lower noise vibration harshness (nvh) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
Bulletin:
LTB00766NAS2
Component:
350000 equipment
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens.
Bulletin:
LTB01149NAS3
Component:
110000 electrical system
Summary:
A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
Bulletin:
SFCC09AUG18REVLR
Component:
180000 vehicle speed control
Summary:
A customer may complain of a hesitation while accelerating from a "rolling stop".
Bulletin:
SFCC09AUG18REVLR
Component:
010000 steering
Summary:
A customer may report the steering feels heavier than expected
Bulletin:
LTB00797NAS2
Component:
160000 structure
Summary:
A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
Bulletin:
SSM74043
Component:
350000 equipment
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
Bulletin:
LTB00557NAS6
Component:
200000 wheels
Summary:
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. the sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel rem
Bulletin:
LTB00898NAS2
Component:
100000 power train
Summary:
The transmission control switch (tcs) park (p) button coating may fade or delaminate.
Bulletin:
SSM74025
Component:
060000 engine and engine cooling
Summary:
Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
LTB01060NAS2
Component:
110000 electrical system
Summary:
One or more power windows may be inoperative.
Bulletin:
SSM73738
Component:
060000 engine (pws)
Summary:
Issue: the customer may experience a check engine light on the instrument cluster and dtc, p2002, stored in the pcm in isolation.
Bulletin:
SSM73548
Component:
160000 structure
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
Bulletin:
LTB00573NAS4
Component:
020000 suspension
Summary:
A 'thud' / 'thump' noise may be heard and felt from the front suspension during a heavy braking application at low vehicle speeds.
Bulletin:
SSM73931
Component:
353000 equipment:electrical
Summary:
Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
Bulletin:
SSM70798
Component:
170000 latches/locks/linkages
Summary:
Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
Bulletin:
SSM73927
Component:
110000 electrical system
Summary:
Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
Bulletin:
SSM73939
Component:
353000 equipment:electrical
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM71859
Component:
350000 equipment
Summary:
Issue: customers / dealers may report a concern with the condition of seat covers
Bulletin:
SSM72456
Component:
120000 lighting (pws)
Summary:
Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
Bulletin:
SSM73995
Component:
020000 suspension
Summary:
Issue: customer reports red warning lamp illuminated with a message "suspension fault" "stop safely" "stop engine"
Bulletin:
SSM73995 (2)
Component:
020000 suspension
Summary:
Issue: customer reports red warning lamp illuminated with a message "suspension fault" "stop safely" "stop engine"
Bulletin:
SSM73424
Component:
036400 service brakes, hydraulic:antilock:abs warning light
Summary:
Issue: when using the approved diagnostic equipment to read diagnostic trouble codes (dtc?s), there may be a presence of the following dtc stored within the anti-lock braking system (abs) module. u0001-82 high speed can communication bus -
Bulletin:
N118NAS4
Component:
060000 engine (pws)
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
Bulletin:
SSM74004
Component:
050000 parking brake
Summary:
Issue: customer notices ?park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock b
Bulletin:
LTB00814NAS6
Component:
162800 structure:body:hood
Summary:
The under hood lower noise vibration harshness (nvh) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
Bulletin:
LTB00766NAS2
Component:
117000 digital instrument panel
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens.
Bulletin:
LTB01149NAS3
Component:
162800 structure:body:hood
Summary:
A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
Bulletin:
SFCC_09AUG18_REV
Component:
060000 engine (pws)
Summary:
A customer may complain of a hesitation while accelerating from a "rolling stop".
Bulletin:
SFCC_09AUG18_REV
Component:
010000 steering
Summary:
A customer may report the steering feels heavier than expected
Bulletin:
LTB00797NAS2
Component:
162500 structure:body:tailgate
Summary:
A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
Bulletin:
SSM74043
Component:
110000 electrical system
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
Bulletin:
LTB00557NAS6
Component:
020000 suspension
Summary:
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. the sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel rem
Bulletin:
LTB00898NAS2
Component:
100000 power train
Summary:
The transmission control switch (tcs) park (p) button coating may fade or delaminate.
Bulletin:
SSM74025
Component:
060000 engine and engine cooling
Summary:
Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
SSM74025
Component:
060000 engine and engine cooling
Summary:
The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
SSM74004v2
Component:
110000 electrical system
Summary:
Customer notices ?park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock brake sy
Bulletin:
SSM74004
Component:
110000 electrical system
Summary:
Customer notices park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock brake sys

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