2015 LAND ROVER RANGE ROVER EVOQUE Recall
- Campaign:
- 16V614000 on 08/22/2016
- Component:
- Power train:automatic transmission
- Manufactured:
- 07/14/2013 - 06/30/2015
- Affected:
- 10,455
- Defect:
- Jaguar land rover north america, lcc (land rover) is recalling certain model year 2015 discovery sport manufactured september 17, 2014 through november 3, 2014 and 2014-2015 range rover evoque vehicles manufactured july 15, 2013 through july 1, 2015. in the affected vehicles the transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral.
- Consequence:
- If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
- Correction:
- Land rover will notify owners, and dealers will inspect the automatic transmission serial number and if required, will update the transmission software to prevent the transmission from shifting into neutral due to a faulty crimp, free of charge. the recall is expected to began october 14, 2016. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is p091.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2015 LAND ROVER RANGE ROVER EVOQUE TSBs (349)
- Bulletin:
- TB-LTB-00716NAS1
- Component:
- 111000 electrical system:battery
- Summary:
- Land rover: due to a poor diagnostic trouble code (dtc) logging strategy of gateway module (gwm), eco stop/start function is inoperative. model 2014-15 range rover evoque, lr4. *pe updated 6/26/15. *pe
- Bulletin:
- SSM-72131
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Land rover: investigation concerning the functionality of the side door latch, on some vehicles. *pe
- Bulletin:
- TB-Q479NASI
- Component:
- 021530 suspension:front:control arm:lower arm
- Summary:
- Land rover: due to an incorrect specified torque specification, on some vehicles, the front suspension lower control arm to knuckle bolt(s) had failed and information needs updating. model 2014-15 evoque. *pe
- Bulletin:
- SGI-15-16
- Component:
- 350000 equipment
- Summary:
- Land rover: some vehicles will experience water intrusion on blindspot monitoring control module (bmcm). model 2015 lr4, evoque, sport, range rover. *pe
- Bulletin:
- TB-Q-470-NAS1
- Component:
- 350000 equipment
- Summary:
- Land rover: some vehicles are experiencing water ingress where blindspot monitoring control module (bmcm) is located. model 2015 range rover, sport, evoque, lr4. *pe
- Bulletin:
- SGI14-42
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SGI14-47.3
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SGI14-47
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SGI14-48
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- Q425NAS1
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- Q425NAS3
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM71899
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- DVD-138-10
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- LTB00687NAS3
- Component:
- 020000 suspension
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- LTB00696NAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM71994
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SSM71994A
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- UPS7014-2BNAS1
- Component:
- 160000 structure
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- UPS7614-2BNAS1
- Component:
- 100000 power train
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SGI15-04
- Component:
- 103000 power train:automatic transmission
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SGI15-19
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- LTB00738NAS3
- Component:
- 162200 structure:body:bumpers
- Summary:
- Situation: the front bumper cover may crack where it meets the front fender.
- Bulletin:
- Q591NAS1
- Component:
- 170000 latches/locks/linkages
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the affected vehicle range where the overhead sunglasses holder appears to be distorted and will not latch correctly in certain conditions.
- Bulletin:
- LTB00820NAS2
- Component:
- 350000 equipment
- Summary:
- Situation: the head up display (hud) may take a longer-than-expected period of time to display in higher ambient temperatures.
- Bulletin:
- LTB00696NAS5
- Component:
- 350000 equipment
- Summary:
- Situation: the front overhead console sunglasses holder may not open/close.
- Bulletin:
- LTB00990NAS1
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Situation: corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking.
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: customer may express concern with the tailgate: 'functionality ' difficult to open/close.'contact between the tailgate and other panels resulting in paint rub.'damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM71847
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: a small volume of 14 model year (my), 15my evoque (l538) and 15my discovery sport (l550) vehicles are flagging the following tcm dtc codes during sdd dtc read (which are all related to 9hp48 automatic transmission). 'p07d4-07'p2704-0
- Bulletin:
- SSM72946
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "concern: discovery sport (lc) 2015 & 2016my & range rover evoque (lv) 2014my onwards fitted with 9hp48 9-speed automatic transmission: retailers reporting these vehicles are flagging the following (tcm) transmission control module dtc's p2
- Bulletin:
- SSM72584
- Component:
- 060000 engine (pws)
- Summary:
- Issue: customer has observed 'check engine light' - also known as 'engine malfunction indicator lamp (mil)' - illuminated in the instrument cluster & dtc p2096-00 and/or p2097-00 is evident in the pcm. a concern in the pcm diagnostic softw
- Bulletin:
- SSM72849
- Component:
- 110000 electrical system
- Summary:
- Issue electronic toll tags may not be read correctly by toll readers on vehicles with solar attenuating (irr) glass. cause. this may be caused by not positioning the electronic toll tag properly in the infrared radiation reflective (irr) la
- Bulletin:
- SSM72964
- Component:
- 161000 structure:frame and members
- Summary:
- Issue: the customer may express the concern that the carpet in one or both of the front passenger footwells is wet.
- Bulletin:
- LTB00902NAS4
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p2096-00 or p2097-00 stored in the powertrain control module (pcm).
- Bulletin:
- LTB00953NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Situation: intermittently with the vehicle stationary during an auto stop/start event, the vehicle may completely shut down, particularly if the driver has moved the transmission control switch (tcs) to neutral (n). in these instances, a ne
- Bulletin:
- LTB00977NAS1
- Component:
- 162300 structure:body:door
- Summary:
- Situation: the rear door interior trim panel(s) may appear loose and/or may be trapped in the rear door aperture secondary seal.
- Bulletin:
- LTB00986NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- Situation: a 'transmission fault' message may be displayed in the instrument cluster.
- Bulletin:
- Q511NAS3
- Component:
- 060000 engine (pws)
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience reduced power or perception of a misfire and difficulty restarting the engine.
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- "issue: customer may express concern with the tailgate: functionality ' difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker."
- Bulletin:
- SSM72905
- Component:
- 060000 engine (pws)
- Summary:
- Issue: low coolant warning illuminated in instrument cluster (ic)
- Bulletin:
- SSM72911
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72940
- Component:
- 350000 equipment
- Summary:
- Issue: customers may report erratic ambient air temperature readings or default setting (i.e. -40 degrees).
- Bulletin:
- SSM59197
- Component:
- 111000 electrical system:battery
- Summary:
- "issue: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and
- Bulletin:
- SSM69578
- Component:
- 118000 electrical system: software
- Summary:
- "issue: a customer may report that when trying to access the navigation system they have errors or the system freezes on the 'initializing' screen. cause: software compatibility issues"
- Bulletin:
- SSM71894
- Component:
- 073000 fuel system, gasoline:fuel injection system
- Summary:
- "issue: only applicable to l538 (evoque) and l359 (lr2, freelander 2) vehicles fitted with 2.0gtdi engines. warranty data indicates a volume of fuel injectors being replaced in relation to the symptom outlined below: vehicles suffering f
- Bulletin:
- SSM71899
- Component:
- 118000 electrical system: software
- Summary:
- "issue: vehicle will not start after carrying out personalisation features e.g tow bar etc. cause: 15 my ccf files are in a different format and are not recognised by sdd"
- Bulletin:
- SSM71914
- Component:
- 112000 electrical system:alternator/generator/regulator
- Summary:
- "issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started."
- Bulletin:
- SSM71916
- Component:
- 062000 engine and engine cooling:cooling system
- Summary:
- "issue: the factory would like to gain a deeper understanding of the issues surrounding 'continual unexplained low coolant level' on 2.0gtdi l538 (evoque) vehicles. action: in all cases whereby a technician identifies the symptoms detail
- Bulletin:
- SSM71922
- Component:
- 162300 structure:body:door
- Summary:
- "issue range rover evoque and range rover l405 customers may report that one or more of the chrome door handles have become pitted in appearance cause plating process out of specification causing blemishes on the outer surface."
- Bulletin:
- SSM71923
- Component:
- 131000 visibility:windshield
- Summary:
- "issue: visible crack in windscreen within the areas of the top corners. see attached photograph. no impact damage visible. cause: engineering is investigating the issue."
- Bulletin:
- LTB00660NAS2
- Component:
- 050000 parking brake
- Summary:
- "situation: the front and/or rear parking aid system may be inoperative. cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses."
- Bulletin:
- LTB00663NAS2
- Component:
- 010000 steering
- Summary:
- "situation: the steering wheel volume/mode and/or voice activation control switch may not be functioning correctly. cause: this may be caused by a poor ground."
- Bulletin:
- LTB00692NAS1
- Component:
- 121000 exterior lighting:headlights
- Summary:
- "situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
- Bulletin:
- LTB00696NAS1
- Component:
- 350000 equipment
- Summary:
- "situation: the front overhead console sunglasses holder may not open/close. cause: this may be caused by hinge pin distortion, allowing the cam mechanism to be displaced and not allowing the holder to open or close."
- Bulletin:
- SSM71997
- Component:
- 118000 electrical system: software
- Summary:
- "issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers symptoms when the apple device is connected to the car system and
- Bulletin:
- Q422 UPS7614-2BN
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: a potential issue has been identified on a limited number of 2015 model year range rover evoque (l538) vehicles where the transmission may exhibit rough/jerky or delayed shifts. action: retailers are required to hold only affec
- Bulletin:
- Q425NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: a potential issue has been identified on a limited number of 2014-2015 model year range rover evoque (l538) vehicles where one or more of the following may be exhibited: ' poor transmission shift quality; ' warning message (t
- Bulletin:
- SGI14-42
- Component:
- 103000 power train:automatic transmission
- Summary:
- "description a potential issue has been identified on 2015 model year range rover evoque (l538) vehicles where the transmission may exhibit rough/jerky or delayed shifts."
- Bulletin:
- SGI14-47
- Component:
- 103000 power train:automatic transmission
- Summary:
- "description a potential issue has been identified on a limited number of 2014-2015 model year range rover evoque (l538) vehicles, where one or more of the following may be exhibited: 'h poor transmission shift quality; 'h warning messag
- Bulletin:
- SSM71903
- Component:
- 121000 exterior lighting:headlights
- Summary:
- "issue headlamps assemblies are being replaced when the fault is with the ballast module. action when you switch on the ignition and headlamps if the ballast module has failed you can clearly here a ticking as the ballast module is tryin
- Bulletin:
- SSM72011
- Component:
- 118000 electrical system: software
- Summary:
- "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
- Bulletin:
- SSM72026
- Component:
- 353000 equipment:electrical
- Summary:
- "issue: integrated control panel (icp) damaged and, or sticking rotary dials cause: incorrect stowage of objects, loads and materials across the vehicle interior that have made contact with the icp and or rotary dials."
- Bulletin:
- LTB00687NAS3
- Component:
- 021100 suspension:front:stabilizer bar
- Summary:
- "situation: a ' creak' noise from the front suspension stabilizer bar may be evident when traveling over speed bumps or on rough roads for a short period of time at lower ambient temperatures. note: this issue is very rarely seen outside o
- Bulletin:
- LTB00706NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- "situation: airflow through climate control vents may be lower than expected. cause: this may be caused by automatic temperature control module (atcm) calibration, allowing the evaporator to cycle below freezing."
- Bulletin:
- Q417 UPS7014-2BN
- Component:
- 350000 equipment
- Summary:
- "situation: a potential issue has been identified on a limited number of 2015 model year range rover evoque (l538) vehicles where the overhead console sunglasses holder does not remain closed and/or sunglasses may rattle when stowed. actio
- Bulletin:
- Q425NAS3
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: a potential issue has been identified on a limited number of 2014-2015 model year range rover evoque (l538) vehicles where one or more of the following may be exhibited: ' poor transmission shift quality; ' warning message (t
- Bulletin:
- "SGI14-47
- Component:
- 103000 power train:automatic transmission
- Summary:
- "description a potential issue has been identified on a limited number of 2014-2015 model year range rover evoque (l538) vehicles, where one or more of the following may be exhibited: 'h poor transmission shift quality; 'h warning messag
- Bulletin:
- SGI14-48
- Component:
- 350000 equipment
- Summary:
- "description a potential issue has been identified on a limited number of 2015 model year range rover evoque (l538) vehicles where the overhead console sunglasses holder does not remain closed and/or sunglasses may rattle when stowed."
- Bulletin:
- SSM71937
- Component:
- 010000 steering
- Summary:
- "issue: customer reports vehicle steering is stiff or a noise is coming from the steering gear internals. there may be no fault codes or warning lights present. cause: side impact to the vehicle wheels."
- Bulletin:
- SSM 72102
- Component:
- 060000 engine (pws)
- Summary:
- "issue: poor idle quality. vibration at idle is noticeably worse than comparison vehicles. cause: incorrect positioning of engine mounts following repairs in service or production."
- Bulletin:
- LTB00712NAS1
- Component:
- 118000 electrical system: software
- Summary:
- "situation: the touch screen (ts), also referred to as the front control display interface module (fcdim) or the high line display front (hldf), may be wrongly replaced when troubleshooting if issues are incorrectly attributed to it. cause
- Bulletin:
- LTB00716NAS1
- Component:
- 111000 electrical system:battery
- Summary:
- "situation: the eco stop/start function may be inoperative and diagnostic trouble code (dtc) b1479-73 is stored the gateway module (gwm). cause: this may be caused by poor dtc logging strategy for gateway module b1479 73 dtc."
- Bulletin:
- LTB00716NAS2
- Component:
- 110000 electrical system
- Summary:
- "situation: the eco stop/start function may be inoperative and diagnostic trouble code (dtc) b1479-73 is stored the gateway module (gwm). cause: this may be caused by poor dtc logging strategy for gateway module b1479 73 dtc."
- Bulletin:
- SSM69738
- Component:
- 060000 engine (pws)
- Summary:
- "issue: evoque or freelander 2 / lr2 2.0l gasoline engines - the customer reports check engine lamp on with possible noise from the engine. the dtc that may be logged include p0016-76, p0341-00, p000a-00, or p0026-00. there have also been
- Bulletin:
- SSM71991
- Component:
- 130000 visibility/wiper (pws)
- Summary:
- "issue: a customer may raise concern regarding the functionality of the front wiper system. cause: under engineering investigation"
- Bulletin:
- SSM72019
- Component:
- 060000 engine (pws)
- Summary:
- "issue: l538 (evoque vehicles) equipped with 2.0gtdi engine. vehicle non start or cuts out and will not re-start. low pressure (in tank) fuel-pump is identified as causal part. cause: fuel pumps or vehicles may have been subjec
- Bulletin:
- SSM72109
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "issue: a small number of customers may experience the following problem, after attempting to shift into reverse gear: transmission does not shift into reverse. the customer may also notice a flashing 'r' on the transmission selector an
- Bulletin:
- SSM72131
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- "issue: door lock functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effect
- Bulletin:
- SSM72132
- Component:
- 013000 steering:gear box (other than rack and pinion)
- Summary:
- "issued january 2015. issue: a technician may find when replacing the m66 gearbox turret housing for a gear change selection or stop/start fault that an incorrect turret may be supplied. this affects: vehicles fitted with m66 6 speed
- Bulletin:
- SSM72134
- Component:
- 062000 engine and engine cooling:cooling system
- Summary:
- "issued january 2015 issue: the customer may observe the low coolant warning message, or low coolant level may be observed during routine service. cause: if upon inspection the cooling system does not show evidence of where coolant may
- Bulletin:
- SSM72140
- Component:
- 101000 power train:clutch assembly
- Summary:
- "issue: engineering have received reports of compressor clutch failure on 2.0 petrol, & 2.2 diesel freelander & evoque models. cause: internal issue within clutch."
- Bulletin:
- SSM 72144
- Component:
- 118000 electrical system: software
- Summary:
- "issue: global diagnostic support (gds) are receiving reports that when the key programming application is at tempted, it fails to complete. cause: it has been identified that when the key programming application is at tempted it fail
- Bulletin:
- SSM72162
- Component:
- 062000 engine and engine cooling:cooling system
- Summary:
- "issue: vehicles fitted with 2.0gtdi engine. coolant pump leaks from weep chamber. (see attached picture)"
- Bulletin:
- SSM72164
- Component:
- 103000 power train:automatic transmission
- Summary:
- "issue: a small volume of 14 and 15 model year evoque (l538) vehicles are flagging the following dtc codes, which all relate to the 9hp48 automatic transmission: p0795-04 p07e3-07 p0893-07 cause: internal transmission diagnosti
- Bulletin:
- LTB00742NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the vehicle does not drive away smoothly from a stationary position. cause: this may be caused by the software logic currently installed in the engine control module (ecm) not always providing an optimum setting which suits the
- Bulletin:
- Q450NAS2
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: an issue has been identified on a limited number of 2014-2015 model year range rover evoque (l538) vehicles where the transmission control module software will be updated to the latest level. action: retailers are required to h
- Bulletin:
- "SGI14-42
- Component:
- 102000 power train:manual transmission
- Summary:
- "description a potential issue has been identified on 2015 model year range rover evoque (l538) vehicles where the transmission may exhibit rough/jerky or delayed shifts."
- Bulletin:
- "SGI14-47
- Component:
- 103000 power train:automatic transmission
- Summary:
- "description a potential issue has been identified on a limited number of 2014-2015 model year range rover evoque (l538) vehicles, where one or more of the following may be exhibited: 'h poor transmission shift quality; 'h warning messag
- Bulletin:
- SGI15-04
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "description a potential issue has been identified on a limited number of 2014-2015 model year range rover evoque (l538) vehicles where the transmission control module software will be updated to the latest level."
- Bulletin:
- SSM71862
- Component:
- 117000 digital instrument panel
- Summary:
- "issue: customer complains of damage/marking on the surface of the vehicle's instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
- Bulletin:
- SSM72131
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- "issue: door lock functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effecte
- Bulletin:
- SSM72167
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- "issue customer reports of poor appearance of the front radiator grill in the form of peeling, fading, and/or discolouration. cause the clear lacquer coating on the grille not correct to manufacturing standard."
- Bulletin:
- SSM72175
- Component:
- 103000 power train:automatic transmission
- Summary:
- "issue: on a small number of l538 evoque and l550 discovery sport vehicles (14 and 15 model year), dtc p0936-64 may be stored in the tcm. cause: internal transmission diagnostics have been triggered."
- Bulletin:
- SSM 72195
- Component:
- 110000 electrical system
- Summary:
- "issue: land rover are currently analyzing body control modules (bcm) returned via warranty. if a bcm has been determined to require replacement following diagnosis, please carry out the steps listed in the action below. cause: curren
- Bulletin:
- LTB00540NAS4
- Component:
- 353000 equipment:electrical
- Summary:
- "situation: one or more fo the following issues may be evident when using the smart key: ' 'smart key not found' message displayed in the instrument cluster; ' engine fails to crank; ' vehicle may not unlock / lock when using passive ent
- Bulletin:
- LTB00738NAS2
- Component:
- 162200 structure:body:bumpers
- Summary:
- "situation: the front bumper cover may crack where it meets the front fender. cause: this may be due to stress applied to the bottom of the front bumper cover causing the top section of the front bumper cover to crack where it meets the f
- Bulletin:
- SSM71937
- Component:
- 010000 steering
- Summary:
- "issued may 2015 issue: customer reports vehicle steering is stiff or a noise is coming from the steering gear internals. there may be no fault codes or warning lights present. cause: side impact to the vehicle wheels."
- Bulletin:
- SSM72083
- Component:
- 110000 electrical system
- Summary:
- "issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as 'no fault found'. it is possible during an eco stop start that the vehicle does not re-start. cau
- Bulletin:
- LTB00626NAS2
- Component:
- 114100 electrical system:wiring:front underhood
- Summary:
- "situation: one or more of the following issues may be evident: ' the alarm is triggered for no apparent reason; ' the 'hood open' message is displayed on the instrument cluster; and/or ' a mislock sound is emitted when locking the vehic
- Bulletin:
- Q470 NAS1
- Component:
- 273000 lane departure: blind spot detection
- Summary:
- "situation: an issue has been identified on a limited number of 2015 model year lr4 (l319), range rover evoque (l538), range rover sport (l494), and range rover (l405) vehicles where the blindspot monitoring control module (bmcm) may expe
- Bulletin:
- Q479 NAS1
- Component:
- 021530 suspension:front:control arm:lower arm
- Summary:
- "situation: an issue has been identified on a limited number of 2014-2015 model year range rover evoque (l538) vehicles where the front suspension lower control arm-to-knuckle bolt(s) failed when having the service instruction contained in
- Bulletin:
- SGI15-15
- Component:
- 021530 suspension:front:control arm:lower arm
- Summary:
- "description an issue has been identified on a limited number of 2014-2015 model year range rover evoque (l538) vehicles where the front suspension lower control arm-to-knuckle bolt(s) failed when having the service instruction contained i
- Bulletin:
- SGI15-16
- Component:
- 273000 lane departure: blind spot detection
- Summary:
- "description a potential issue has been identified on 2015 model year lr4 (l319), range rover evoque (l538). range rover sport (l494), and range rover (l405) vehicles where the blindspot monitoring control module (bmcm) may experience wate
- Bulletin:
- SSM72286
- Component:
- 110000 electrical system
- Summary:
- "issue b1412-96 being flagged in the gateway module cause under investigation."
- Bulletin:
- SSM71870
- Component:
- 110000 electrical system
- Summary:
- "issue land rover are currently investigating body control modules (bcm) and remote function actuators (rfa) and associated components replaced for a non-start condition. following supplier analysis the modules have been categorised as ""
- Bulletin:
- SSM72167
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- "issue customer reports of poor appearance of the front radiator grill in the form of peeling, fading, and/or discolouration. cause the clear lacquer coating on the grille not correct to manufacturing standard. "
- Bulletin:
- SSM72176
- Component:
- 190000 tires
- Summary:
- "issue: vehicles require wheel or tyre replacements at pdi. cause: this is either caused by the shipping process and should be claimed through transport / distribution or it is caused during jlr manufacturing processes and should be claime
- Bulletin:
- SSM72203
- Component:
- 118000 electrical system: software
- Summary:
- "issue: sd card fails to initialise cause: this issue may be caused by the sd micro switch being in the wrong position (i.e. locked) when the sd card is in locked position the head unit may not detect the card."
- Bulletin:
- SSM72205
- Component:
- 118000 electrical system: software
- Summary:
- "issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000-63/u30
- Bulletin:
- LTB00692NAS2
- Component:
- 120000 lighting (pws)
- Summary:
- "situation: condensation/mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and of the lamp unit. th
- Bulletin:
- LTB00696NAS2
- Component:
- 350000 equipment
- Summary:
- "situation: the front overhead console sunglasses holder may not open/close. cause: this may be caused by hinge pin distortion, allowing the cam mechanism to be displaced and not allowing the holder to open and/or close."
- Bulletin:
- LTB00738NAS1
- Component:
- 162200 structure:body:bumpers
- Summary:
- "situation: the front bumper cover may crack where it meets the front fender. cause: this may be due to stress applied to the bottom of the front bumper cover causing the top section of the front bumper cover to crack where it meets the fr
- Bulletin:
- LTB00740NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: a 'gearbox fault' message may be displayed on the instrument cluster along with one or more of the following diagnostic trouble codes (dtc) stored in the transmission control module (tcm): p0600-04, p0710-27, p0710-64, p0712-11,
- Bulletin:
- LTB00746NAS1
- Component:
- 220000 seats
- Summary:
- "situation: a 'creak' noise from the front seat may be evident. cause: this may be caused by metal-to-metal contact between the seat suspension mat hooks and the seat frame and may be verified by visual inspection of seat support mat locat
- Bulletin:
- LTB00749NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: the engine malfunction indicator lamp (mil) may be illuminated and diagnostic trouble code (dtc) p008b is stored in the engine control module (ecm). cause: this may be caused by an internal fault with the low pressure fuel sen
- Bulletin:
- Q450NAS3
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: an issue has been identified on a limited number of 2014-2015 model year range rover evoque (l538) vehicles where the transmission control module software will be updated to the latest level. action: retailers are required to h
- Bulletin:
- SSM37861
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- "issue over half of failed radio head units or separate cd players are found to have been loaded with incorrect media which is not compatible with land rover infotainment systems. cause this is to make you aware of the types of media tha
- Bulletin:
- SSM72203
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- "issue incorrect vin displayed in the navigation display. cause vin number has been incorrectly entered when manually processing."
- Bulletin:
- SSM72237
- Component:
- 106000 power train:axle assembly
- Summary:
- "issue: loss of all wheel drive functionality causing the vehicle to operate in 2 wheel drive only. cause: during replacement and configuration of a new rdcm, damage may be caused to the printed circuit board (pcb) within the rdcm due t
- Bulletin:
- SSM72241
- Component:
- 162300 structure:body:door
- Summary:
- "issue: exterior door handle keyless locking sensor does not operate when touched. cause: quality issue with the exterior door handle sensor."
- Bulletin:
- SSM72242
- Component:
- 353600 equipment:air conditioner
- Summary:
- "issue air conditioning not working (1234yf system) found to have no or insufficient amount of refrigerant gas in the system. no leaks are found and vehicle passes vacuum / pressure test during evacuation and refill, system then works as
- Bulletin:
- LTB00755NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: engine instability may be experienced. the malfunction indicator lamp (mil) will be displayed and diagnostic trouble codes (dtc) p0301, p0302, p0303, p0304, and/or p0315 may be stored in the engine control module (ecm). note: t
- Bulletin:
- Q512 UPS7315-2BN
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- "situation: an issue has been identified on a limited number of 2015 model year range rover evoque (l538; 5-door only) vehicles where there is a gap in the sealer bead that secures and seals the right-hand rear quarter window glass to the v
- Bulletin:
- SSM72324
- Component:
- 162000 structure:body
- Summary:
- "issue: new vehicles arriving at ports or retailers are being reported to have damage but without sufficient information to understand the concern. cause: more information is required to better understand the issue to support investigati
- Bulletin:
- SSM72325
- Component:
- 110000 electrical system
- Summary:
- "issue: diagnostic trouble code (dtc) u001187 'medium speed can communication bus performance ' missing message' may be noted in the auxiliary control module (aucm) during a symptom driven diagnostics (sdd) fault code read. cause: softwar
- Bulletin:
- SSM72330
- Component:
- 263000 forward collision avoidance: adaptive cruise control
- Summary:
- "issue: the message ""radar sensor blocked"" appears in instrument pack display. if blockage occurs while acc is being used, 'driver intervene' and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 set. block
- Bulletin:
- SSM 72348
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- "issue: customer reports that the cruise control and cluster menu functions when using the right hand switchpack on the steering wheel is inoperative. cause: currently under investigation by engineering"
- Bulletin:
- LTB00542NAS2
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- "situation: a tire pressure monitoring system (tpms) fault may be displayed in the instrument cluster (ic) and diagnostic trouble codes (dtc) are stored. cause: this may be caused by various issues."
- Bulletin:
- LTB00740NAS2
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: a 'gearbox fault' message may be displayed on the instrument cluster along with one or more of the following diagnostic trouble codes (dtc) stored in the transmission control module (tcm): p0600-04, p0710-27, p0710-64, p0712-11,
- Bulletin:
- LTB00795NAS1
- Component:
- 026000 traction control system
- Summary:
- "situation: a 'transmission fault - traction reduced' message may be displayed on the instrument cluster. upon diagnosis, diagnostic trouble code (dtc) p1889-14 is found to be stored. cause: this may be caused by insufficient spring load f
- Bulletin:
- Q500NAS1
- Component:
- 102000 power train:manual transmission
- Summary:
- "situation: an issue has been identified on a limited number of 2015 model year discovery sport (l550) and 2014-2015 model year range rover evoque (l538) where an irregular gear change occurs or neutral is selected. additionally, diagnostic
- Bulletin:
- Q511NAS1
- Component:
- 060000 engine (pws)
- Summary:
- "situation: an issue has been identified on 2013-2015 model year lr2 (l359) and 2012-2015 model year range rover evoque (l538) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine. act
- Bulletin:
- "SGI15-04
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "description a potential issue has been identified on a limited number of 2014-2015 model year range rover evoque (l538) vehicles where the transmission control module software will be updated to the latest level."
- Bulletin:
- SGI15-19
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- "description a potential issue has been identified on a limited number of 2015 model year range rover evoque (l538; 5-door only) vehicles where there is a gap in the sealer bead that secures and seals the right-hand rear quarter window gla
- Bulletin:
- SGI15-23
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "description an issue has been identified on a limited number of 2015 model year discovery sport (l550) and 2014-2015 model year range rover evoque (l538) where an irregular gear change occurs or neutral is selected. additionally, diagnost
- Bulletin:
- SGI15-25
- Component:
- 060000 engine (pws)
- Summary:
- "description an issue has been identified on 2013-2015 model year lr2 (l359) and 2012-2015 model year range rover evoque (l538) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine."
- Bulletin:
- SSM71847
- Component:
- 103000 power train:automatic transmission
- Summary:
- "issue: a small volume of 14 model year (my), 15my evoque (l538) and 15my discovery sport (l550) vehicles are flagging the following tcm dtc codes during sdd dtc read (which are all related to 9hp48 automatic transmission). p07d4-07
- Bulletin:
- SSM71870
- Component:
- 170000 latches/locks/linkages
- Summary:
- "issue land rover are currently investigating body control modules (bcm) and remote function actuators (rfa) and associated components replaced for a non-start condition. following supplier analysis the modules have been categorised as ""
- Bulletin:
- SSM72131
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- "issue: door lock functionality [update with assured vin's] cause: jlr engineering are currently investigating side door latch concerns and therefore request more information to aid investigations"
- Bulletin:
- SSM72164
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "issue: a small volume of 14 and 15 model year (my) evoque (l538) and 15my discovery sport (l550) vehicles are flagging the following dtc codes, which all relate to the 9hp48 automatic transmission: p0795-04 p07e3-07 p0893-07 p
- Bulletin:
- SSM72237
- Component:
- 104000 power train:transfer case (4-wheel drive)
- Summary:
- "issue: loss of all wheel drive functionality causing the vehicle to operate in 2 wheel drive only. halewood built vehicles only - identified by the 11th digit of the vin = 'h' freelander 2 (l359) ' vehicles vin: all ' evoque (l538) veh
- Bulletin:
- SSM72384
- Component:
- 353600 equipment:air conditioner
- Summary:
- "issue complaints of noise from heater/ air-conditioning blower motor. cause engineering investigations have found that the noise may possibly in some circumstances, be caused by loose objects or material within the blower motor housing
- Bulletin:
- SSM72387
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- "issue: residue being left on steering wheel when transportation steering wheel cover is removed. cause: under investigation"
- Bulletin:
- LTB00841NAS3
- Component:
- 114000 electrical system:wiring
- Summary:
- Situation: on vehicles fitted with halogen headlamps, the hb3 halogen bulbs may have blown at low time in service.
- Bulletin:
- SSM61837
- Component:
- 284000 back over prevention: camera system
- Summary:
- Issue: rear cameras are being replaced when it is not required.
- Bulletin:
- SSM72558
- Component:
- 110000 electrical system
- Summary:
- "when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae; fk72-19h440 - be; fk72-19h440 - af; fk72-19h440 - bf sdd cannot communicate with
- Bulletin:
- SSM72584
- Component:
- 060000 engine (pws)
- Summary:
- Issue: customer has observed 'check engine light' - also known as 'engine malfunction indicator lamp (mil)' - illuminated in the instrument cluster & dtc p2096-00 and/or p2097-00 is evident in the pcm.
- Bulletin:
- LTB00932NAS1
- Component:
- 135100 visibility:rearview mirrors/devices:interior
- Summary:
- Situation: the sun visor vanity mirror, vanity mirror door, and/ or vanity mirror light may fail.
- Bulletin:
- SSM72738
- Component:
- 162800 structure:body:hood
- Summary:
- Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
- Bulletin:
- LTB00584NAS4
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: the steering wheel left-hand and/or right-hand switches (volume, seek, ok/menu, mode, phone, voice, and cruise control) and transmission paddle switches may exhibit intermittent operation, causing one or more (list not exhaustiv
- Bulletin:
- LTB00552NAS2
- Component:
- 131000 visibility:windshield
- Summary:
- "situation: the windshield wipers may make a squeak noise, judder, or streak the windshield. cause: this may be caused by a build-up of dirt and grease on the surface of the windshield glass."
- Bulletin:
- LTB00746NAS2
- Component:
- 220000 seats
- Summary:
- "situation: a 'creak' noise from the front seat may be evident. cause: this may be caused by metal-to-metal contact between the seat suspension mat hooks and the seat frame and may be verified by visual inspection of seat support mat loca
- Bulletin:
- LTB00791NAS1
- Component:
- 020000 suspension
- Summary:
- "situation: the adaptive damping (ad) warning light may be displayed on the instrument cluster (ic). upon diagnosis, a technician may find diagnostic trouble codes (dtc ) present in the integrated suspension control module (isc m) or susp
- Bulletin:
- LTB00799NAS1
- Component:
- 110000 electrical system
- Summary:
- "situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find no hardware fault and one or more of the following diagnostic trouble codes (dtc ) stored in the ecm: p050b-92, p050b-93, p1
- Bulletin:
- LTB00909NAS1
- Component:
- 105000 power train:driveline
- Summary:
- Situation: the message '2 wheel drive only, traction reduced' may be displayed in the instrument cluster. there may also be an oil smell in the vehicle cabin.
- Bulletin:
- LTB00911NAS1
- Component:
- 105000 power train:driveline
- Summary:
- Situation: on vehicles fitted with active driveline, the message 'two wheel drive only fault - traction reduced' may be displayed on the instrument cluster. diagnostic trouble codes (dtc) p0745-92, p0942-92, p0c06-00, p18a5-64, u0001-82, u0
- Bulletin:
- LTB00916NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Situation: a rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated. the diagnostic trouble code (dtc) that may be logged include p0016, p0017, p0026, or p0341.
- Bulletin:
- SSM72740
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- Issue: customers are reporting an issue with the moveable door window glass(es).
- Bulletin:
- LTB00799NAS2
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find no hardware fault and one or more of the following diagnostic trouble codes (dtc) stored in the powertrain control module (pc
- Bulletin:
- SSM72456
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- LTB00823NAS1
- Component:
- 021100 suspension:front:stabilizer bar
- Summary:
- "situation: a ' creak' noise from the front suspension stabilizer bar bushing(s) may be evident at lower ambient temperatures. cause: this may be caused by 'stick/slip' between the stabilizer bar bushing and the stabilizer bar."
- Bulletin:
- LTB00829NAS1
- Component:
- 110000 electrical system
- Summary:
- "situation: the vehicle battery imay be flat or one of the following messages/warning lights may be displayed on the instrument cluster: ' faulty generator ' faulty battery monitoring system (bms) ' the charge warning indicator is illum
- Bulletin:
- Q470NAS2
- Component:
- 273000 lane departure: blind spot detection
- Summary:
- "situation: an issue has been identified on a limited number of 2015 model year lr4 (l319), range rover evoque (l538), range rover sport (l494), and range rover (l405) vehicles where the blindspot monitoring control module (bmcm) may experi
- Bulletin:
- SGI15-25
- Component:
- 060000 engine (pws)
- Summary:
- "description an issue has been identified on 2013-2015 model year lr2 (l359) and 2012-2015 model year range rover evoque (l538) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine"
- Bulletin:
- SSM71923
- Component:
- 131000 visibility:windshield
- Summary:
- "issue: visible crack in windscreen within the areas of the top corners. see attached photograph. no impact damage visible. cause: engineering is investigating the issue."
- Bulletin:
- SSM72338
- Component:
- 050000 parking brake
- Summary:
- "issue: customer may report concerns with automatic parallel parking maneuver. cause: park assist module (pam) software concern."
- Bulletin:
- SSM72416
- Component:
- 060000 engine (pws)
- Summary:
- "concern: after completing 'q511 - gtdi pre-ignition' or configuring the engine control module ' ecm as existing or new (referred to as the powertrain control module ' pcm on sdd) a customer may complain of the hill start assist function
- Bulletin:
- SSM72417
- Component:
- 062000 engine and engine cooling:cooling system
- Summary:
- "issue: oil filter housing cap difficult to fit due to o-ring/seal being larger than expected. cause: oil filter lr001247 superseeds to lr030778 which is supplied with a new seal. this seal is slightly larger in diameter than the one sup
- Bulletin:
- LTB00753NAS1
- Component:
- 220000 seats
- Summary:
- "situation: the front seat cushion cover(s) may appear wrinkled. cause: this may be caused by variation in the density of the fiber structure within one hide and/or from hide-to-hide creating a wrinkled appearance on laminated leather. th
- Bulletin:
- LTB00762NAS1
- Component:
- 162300 structure:body:door
- Summary:
- "situation: the perforated leather door pad(s) and/or rear quarter trim panel insert(s) (coupe only) may exhibit a 'water tideline'. cause: this may be caused by water entering the door pad insert via the open pores in the perforations of
- Bulletin:
- LTB00841NAS1
- Component:
- 110000 electrical system
- Summary:
- "situation: on vehicles fitted with halogen headlamps, the hb3 halogen bulbs may have blown at low time in service. cause: this may lead to earlier than expected bulb replacement."
- Bulletin:
- LTB00843NAS1
- Component:
- 105000 power train:driveline
- Summary:
- "situation: a '2 wheel drive only fault - traction reduced' message may be displayed on the instrument cluster. upon further investigation, a technician may find diagnostic trouble code (dtc) p0961-62 stored in the fault memory. cause: t
- Bulletin:
- SSM72011
- Component:
- 118000 electrical system: software
- Summary:
- "issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module(touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrectl
- Bulletin:
- SSM72449
- Component:
- 060000 engine and engine cooling
- Summary:
- "issue: jlr have recieved a number of reports detailing concern that the plant filled engine oil of the 2.0gtdi engine appears to be contaminated. cause: the plant fill oil has an additive to enable leak detection at valencia engine plan
- Bulletin:
- LTB00762NAS2
- Component:
- 162300 structure:body:door
- Summary:
- "situation: the perforated leather door pad(s) and/or rear quarter trim panel insert(s) (coupe only) may exhibit a 'water tideline'. cause: this may be caused by water entering the door pad insert via the open pores in the perforations of
- Bulletin:
- LTB00834NAS1
- Component:
- 105000 power train:driveline
- Summary:
- "situation: upon routine maintenance, a technician may find oil weeping from the active driveline power transfer unit (ptu). cause: this may be caused by oil weeping from the detent sealing cap."
- Bulletin:
- LTB00837NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- "situation: a fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident. cause: this may be caused by the transmission cover gasket having been damaged during manufacture, allowing transmission fluid t
- Bulletin:
- LTB00864NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- "situation: the vehicle may select hill start assist (hsa) and not disengage in the time-frame expected when the throttle is applied. cause: this may be due to a powertrain control module (pcm) software issue."
- Bulletin:
- Q511NAS2
- Component:
- 060000 engine (pws)
- Summary:
- "situation: an issue has been identified on 2013-2015 model year lr2 (l359) and 2012-2015 model year range rover evoque (l538) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine. ac
- Bulletin:
- SGI15-25
- Component:
- 060000 engine (pws)
- Summary:
- "description an issue has been identified on 2013-2015 model year lr2 (l359) and 2012-2015 model year range rover evoque (l538) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine."
- Bulletin:
- SSM72237
- Component:
- 105000 power train:driveline
- Summary:
- "issue: applicable to vehicles fitted with efficient driveline only. not applicable to vehicles fitted with active driveline. loss of all wheel drive functionality causing the vehicle to operate in 2 wheel drive only.cause: during replac
- Bulletin:
- SSM72509
- Component:
- 060000 engine (pws)
- Summary:
- "issue: customers may report the engine management light (mil) is illuminated with the possibility of a 'no engine restarts in xxx miles, diesel exhaust fluid dosing malfunction' warning message displayed within the instrument cluster mess
- Bulletin:
- SSM72519
- Component:
- 060000 engine (pws)
- Summary:
- "issue: vehicle does not automatically restart when required to do so, after entering eco-stop. p162f dtc stored. starter motor disabled - engine crank time too long. cause: sub-optimal pcm software on vehicles within the q511 campaing
- Bulletin:
- SSM72522
- Component:
- 120000 exterior lighting
- Summary:
- "issue: l538 & l359 halogen bulb(s) blowing within the 12 month warranty of the bulb. halogen bulb - lr044458. cause: ltb00841 has been temporarily removed from topix in order to procure sufficient parts from jlr suppliers."
- Bulletin:
- SSM72531
- Component:
- 060000 engine (pws)
- Summary:
- "issue: symptom: - engine mil illuminated on ipc. rough idle, hesitation and/or loss of power. one or more of the following dtcs may be set in the pcm: ' p008a, ' p008b, ' p2542. cause: sub-optimal pcm software calibration"
- Bulletin:
- SSM72543
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- "issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage. cause: the glass, when inspected, shows clear impact marks where an object has hit the glass initiating the crack."
- Bulletin:
- LTB00584NAS3
- Component:
- 110000 electrical system
- Summary:
- "situation: the steering wheel left-hand audio control switch (volume, seek, ok/menu, mode, phone, and voice) may exhibit intermittent operation, causing one or more of the following issues: ' audio volume will not adjust (up and/or down)
- Bulletin:
- LTB00870NAS1
- Component:
- 036100 service brakes, hydraulic:antilock:control unit/module
- Summary:
- "situation: after selecting neutral (n) during an eco stop, the engine may not re-start when the brake pedal is released or there may be a flashing gear selector led indicator on the instrument cluster and transmission control switch. an
- Bulletin:
- SSM43818
- Component:
- 034510 service brakes, hydraulic:foundation components:disc:caliper
- Summary:
- "re-issued dec 2015 issue: brake caliper discolouration. cause: damage to the caliper finish while cleaning the vehicle and, or the road wheels"
- Bulletin:
- SSM68097
- Component:
- 021600 suspension:front:wheel bearing
- Summary:
- "issue: dealers have reported cases where customers may report an hill descent control or slip control system warning light showing on the instrument panel. subsequently through correct diagnosis, dealers have identified contamination buil
- Bulletin:
- SSM71278
- Component:
- 016000 steering:electric power assist system
- Summary:
- "issue: a customer may report the vehicle steering feels heavy potentially accompanied by visual or audible warnings through the instrument pack. the following dtcs may also be logged: epas dtcs logged: -b1304-16: electronic power assist
- Bulletin:
- SSM71812
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- "issue: the customer reports an unusual sound coming from the engine area while driving. cause: investigations show the bolts that connect the turbocharger to the downpipe (2.0l gtdi gasoline engines) or turbocharger to manifold (2.2l die
- Bulletin:
- SSM72487
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- "issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. customers and retailers have been unable to re-inflate and maint
- Bulletin:
- SSM72522
- Component:
- 120000 exterior lighting
- Summary:
- "issue: l538 & l359 halogen bulb(s) blowing within the 12 month warranty of the bulb. halogen bulb - lr044458. cause: ltb00841 has been temporarily removed from topix in order to procure sufficient parts from jlr suppliers - parts are du
- Bulletin:
- SSM72548
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- "issue: the glass run seal tucks in near the 1. door mirror on l538 2. the glass run seal tucks in on the glass run lower channel on l550 3. both variants produce a squeak when the window raise/lower function is operated cause: glass ru
- Bulletin:
- SSM72558
- Component:
- 110000 electrical system
- Summary:
- "issue: l405 ' range rover: from 14my onwards l494 ' range rover sport: from 14my onwards l538 ' range rover evoque: from 14my onwards l550 ' land rover sport: from 15my onwards when fitting a new remote function actuator (rfa) (referr
- Bulletin:
- SSM72559
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- "issue: customer has observed 'check engine light' - also known as 'engine malfunction indicator lamp (mil)' - illuminated in the instrument cluster & p2096-00 and or p2097- 00 is evident in the pcm. action: as per the 'possible cause' l
- Bulletin:
- SSM72565
- Component:
- 353000 equipment:electrical
- Summary:
- "issue: customers may report loss of climate control in hvac system and/or seat heating, which is due to hvac software communication issues on the lin bus. the communication ceases upon shutdown and does not recover upon wake up. symptom
- Bulletin:
- LTB00762NAS3
- Component:
- 162300 structure:body:door
- Summary:
- "situation: the perforated leather door pad(s) and/or rear quarter trim panel insert(s) (coupe only) may exhibit a 'water tideline'. cause: this may be caused by water entering the door pad insert via the open pores in the perforations of
- Bulletin:
- SSM71278
- Component:
- 110000 electrical system
- Summary:
- "issue: a customer may report the vehicle steering feels heavy potentially accompanied by visual or audible warnings through the instrument pack. the following dtcs may also be logged: epas dtcs logged: -b1304-16: electronic power assist
- Bulletin:
- SSM72570
- Component:
- 110000 electrical system
- Summary:
- "issue: a customer may report that intermittently a 'low battery warning' message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
- Bulletin:
- SSM72575
- Component:
- 118000 electrical system: software
- Summary:
- "issue: a customer may report that the global positioning system (gps) icon has a strike through line across it, when navigation is selected. in addition the current vehicle location indicator will not lock onto the correct location on the
- Bulletin:
- SSM72584
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- "issue: customer has observed 'check engine light' - also known as 'engine malfunction indicator lamp (mil)' - illuminated in the instrument cluster & dtc p2096-00 and/or p2097-00 is evident in the pcm. a concern in the pcm diagnostic sof
- Bulletin:
- SSM 72592
- Component:
- 353000 equipment:electrical
- Summary:
- "issue. inadvertent audible signal whilst driving in wet conditions. cause. sensitivity of the gesture control sensors (hands free tailgate access) at the rear of the vehicle."
- Bulletin:
- SSM71278
- Component:
- 016000 steering:electric power assist system
- Summary:
- Vehicle steering feels heavier than expected accompanied by visual or audiible warnings
- Bulletin:
- SSM72543
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Panoramic glass roofs damaged by external impacts
- Bulletin:
- SSM72629
- Component:
- 050000 parking brake
- Summary:
- Amber park brake warning light illuminated after abs module update
- Bulletin:
- SSM72636
- Component:
- 221700 seats:front assembly:seat heater/cooler
- Summary:
- Climate control seats issues
- Bulletin:
- SSM72640
- Component:
- 120000 lighting (pws)
- Summary:
- Rear lamps are cracked/show signs of condensation or water ingress
- Bulletin:
- LTB00510NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Auto start/stop may be inoperative
- Bulletin:
- SSM72615
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop start unavailable.
- Bulletin:
- SSM72771
- Component:
- 353000 equipment:electrical
- Summary:
- Voice recongition does not obey command
- Bulletin:
- SSM72774
- Component:
- 353000 equipment:electrical
- Summary:
- Divice not connecting usinig usb cable only
- Bulletin:
- LTB00955NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: the air conditioning (a/c) system may exhibit poor performance.
- Bulletin:
- LTB00716NAS3
- Component:
- 110000 electrical system
- Summary:
- Situation: the eco stop/start function may be inoperative and diagnostic trouble code (dtc) b1479-73 is stored the gateway module (gwm).
- Bulletin:
- LTB00731NAS3
- Component:
- 110000 electrical system
- Summary:
- Situation: when russian language is selected, the instrument cluster 'low fuel level' text warning may be incorrectly translated and displayed as 'airbag fault'.
- Bulletin:
- LTB00746NAS3
- Component:
- 220000 seats
- Summary:
- Situation: a 'creak' noise from the front seat may be evident.
- Bulletin:
- LTB00746NAS4
- Component:
- 220000 seats
- Summary:
- Situation: a 'creak' noise from the front seat may be evident.
- Bulletin:
- SSM72812
- Component:
- 110000 electrical system
- Summary:
- Issue: the touch screen is inoperative with a pop-up message 'input the pin code'. it will also not be possible to open the luggage/tailgate and the glove box.
- Bulletin:
- SSM72817
- Component:
- 353600 equipment:air conditioner
- Summary:
- Issue: air-conditioning not working and found to have no or an insufficient amount of refrigerant gas in the system. no leaks are found and vehicle passes vacuum/pressure test during evacuation and refill, system then works as normal after
- Bulletin:
- SSM72820
- Component:
- 118000 electrical system: software
- Summary:
- Issue: retailers have reported difficulties when activating the secure digital (sd) memory card for incontrol touch. during the pre-delivery inspection (pdi) process for vehicles fitted with incontrol touch, multiple concerns have been iden
- Bulletin:
- SSM72615
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop start unavailable.
- Bulletin:
- LTB00540NAS5
- Component:
- 353000 equipment:electrical
- Summary:
- Situation: one or more of the following issues may be evident when using the smart key: ' 'smart key not found' message displayed in the instrument cluster; ' engine fails to crank; ' vehicle may not unlock / lock when using passive entry o
- Bulletin:
- LTB00953NAS1
- Component:
- 036100 service brakes, hydraulic:antilock:control unit/module
- Summary:
- Situation: intermittently with the vehicle stationary during an engine start/stop event, the vehicle may display a 'transmission fault' message in the instrument cluster (ic) combined with a failure to engage a gear resulting in loss of acc
- Bulletin:
- LTB00955NAS2
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: the air conditioning (a/c) system may exhibit poor performance.
- Bulletin:
- SSM71278
- Component:
- 016000 steering:electric power assist system
- Summary:
- Issue: a customer may report the vehicle steering feels heavy following an eco stop start event, potentially accompanied by visual or audible warnings through the instrument pack.
- Bulletin:
- SSM72874
- Component:
- 136200 visibility:windshield wiper/washer:motor
- Summary:
- Issue: retailers are replacing front windscreen wiper motors due to park position concerns.
- Bulletin:
- SSM72876
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: homelink universal transmitter not working
- Bulletin:
- SSM72877
- Component:
- 118000 electrical system: software
- Summary:
- Issue: after completing any modification to the car configuration file (ccf) on the vehicles mentioned in this ssm either of the two issues below can occur: 'the diagnostic trouble codes (dtcs) u2300-62 or u2300-54 is stored in the body con
- Bulletin:
- SSM71994
- Component:
- 103000 power train:automatic transmission
- Summary:
- "issue: a small volume of 14 & 15 my evoque (l538) are flagging the the following dtc codes - p0795-04 or p07e3-07 or p0893-07 which are related to the 9hp48 automatic transmission. cause: internal transmission diagnostics have been trig
- Bulletin:
- SSM72072
- Component:
- 112000 electrical system:alternator/generator/regulator
- Summary:
- "issue battery charging warning light is illuminated when driving or starting engine. cause alternator regulator faulty in alternator part number lr028121."
- Bulletin:
- SSM72074
- Component:
- 162800 structure:body:hood
- Summary:
- "issue: land rover dealers / customers may report that the hood / bonnet 'open' messsage is illiminated in the instrument pack even though the hood / bonnet is closed cause: there is a potential that an internal spring could become disl
- Bulletin:
- SSM72083
- Component:
- 060000 engine (pws)
- Summary:
- "issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as 'no fault found'. it is possible during an eco stop start that the vehicle does not re-start. caus
- Bulletin:
- SSM71859
- Component:
- 220000 seats
- Summary:
- "issue customers / dealers may report a concern with the condition of seat covers cause lack of understand of leather as a natural product and the conditions it may cause."
- Bulletin:
- SSM72659
- Component:
- 021000 suspension:front
- Summary:
- Audible noise from the front or rear corners of the vehicle
- Bulletin:
- SSM73279
- Component:
- 354000 equipment:mechanical
- Summary:
- Rattle or tizz from within the interior of the vehicle
- Bulletin:
- SSM73296
- Component:
- 162300 structure:body:door
- Summary:
- Door handles are being returned incomplete or dismantled
- Bulletin:
- SSM72838
- Component:
- 110000 electrical system
- Summary:
- "issue during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete 'varian
- Bulletin:
- SFCC-14SEP17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Presentation from dealer shop foreman conference call
- Bulletin:
- LTB01142NAS1
- Component:
- 162300 structure:body:door
- Summary:
- The rear left and/or right door window(s) may not close and/or the window(s) appear to be dislodged/jammed.
- Bulletin:
- LTB01135NAS1
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The incontrol® secure system may incorrectly identify the vehicle as stolen after crossing an international border. this will result in the telematics service provider contacting the customer to confirm if theft has occurred. until the cust
- Bulletin:
- LTB01086NAS2
- Component:
- 350000 equipment
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- SSM73815
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: customer reports that, intermittently, the vehicle will not crank.
- Bulletin:
- SSM73792
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
- Bulletin:
- LTB00401NAS6
- Component:
- 010000 steering
- Summary:
- The steering wheel may exhibit a vibration / shimmy while driving.
- Bulletin:
- SSM73823
- Component:
- 111000 electrical system:battery
- Summary:
- Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
- Bulletin:
- SSM73629
- Component:
- 020000 suspension
- Summary:
- Jaguar land rover is trialling a new diagnostic procedure for wheel alignment. we require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on evoque (l538), discovery sport (l550), rr (l
- Bulletin:
- LTB00766NAS1
- Component:
- 110000 electrical system
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens
- Bulletin:
- SSM73799
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- LTB01149NAS1
- Component:
- 110000 electrical system
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SSM73150 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
- Bulletin:
- SSM73150
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
- Bulletin:
- SSM73678
- Component:
- 062200 engine and engine cooling:cooling system:fan
- Summary:
- Issue: unexpected noise from head-up display (hud)
- Bulletin:
- LTB01186NAS1
- Component:
- 060000 engine (pws)
- Summary:
- The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) and/or the engine may be running poorly or exhibiting instability. upon further diagnosis, the technician may find diagnostic trouble code (dtc) p
- Bulletin:
- SSM73845
- Component:
- 110000 electrical system
- Summary:
- In the event that a srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
- Bulletin:
- SSM73849
- Component:
- 110000 electrical system
- Summary:
- Issue the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with the atcm
- Bulletin:
- SSM73799
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73859
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are replacing sections of the front carpet due to complaints from the customer that the carpet is wrinkled, misshapen or creased.
- Bulletin:
- SSM72543
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
- Bulletin:
- LTB01101NAS2
- Component:
- 060000 engine and engine cooling
- Summary:
- One or more of the following may be evident: ? engine has restricted performance; ? engine runs rough; ? engine exhibits poor starting; and/or ? engine malfunction indicator lamp (mil) illuminated with diagnostic trouble codes (dtc) p0300,
- Bulletin:
- LTB01086NAS3
- Component:
- 350000 equipment
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- SSM73799
- Component:
- 350000 equipment
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM72636
- Component:
- 220000 seats
- Summary:
- Issue: any issue affecting the operation of climate control seats. for example: seat heating or cooling inoperative, intermittent operation, noisy operation, poor heating or cooling efficiency, heating or cooling operation slow.
- Bulletin:
- SSM73349
- Component:
- 137000 visibility:rear window wiper/washer
- Summary:
- Issue: it may be found that the rear window washer jets have no function, despite proper operation of the windshield washer pump and fluid being present in the reservoir.
- Bulletin:
- SSM72964
- Component:
- 350000 equipment
- Summary:
- Issue: the customer may express the concern that the carpet in one or both of the front passenger footwells is wet.
- Bulletin:
- SSM73291
- Component:
- 100000 power train
- Summary:
- Discovery sport (lc) 2015my onwards & range rover evoque (lv) 2014my onwards fitted with 9hp48 9-speed automatic transmission: retailers reporting these vehicles are flagging the following (tcm) transmission control module dtc?s p2545-86 an
- Bulletin:
- SSM73065
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
- Bulletin:
- SSM73458
- Component:
- 160000 structure
- Summary:
- Issue: customers are reporting a door rattle from one or more doors.
- Bulletin:
- SSM71847
- Component:
- 100000 power train
- Summary:
- issue: a small volume of 14 model year (my), 15my evoque (l538) and 15my discovery sport (l550) vehicles are flagging the following tcm dtc codes during sdd dtc read (which are all related to 9hp48 automatic transmission). p07d4-07, p270
- Bulletin:
- SSM72929
- Component:
- 110000 electrical system
- Summary:
- Issue: the touch screen (ts) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and blank scree
- Bulletin:
- SSM72570
- Component:
- 110000 electrical system
- Summary:
- Issue: a customer may report that intermittently a ?low battery warning? message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
- Bulletin:
- SSM72774
- Component:
- 350000 equipment
- Summary:
- issue: a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
- Bulletin:
- SSM72011
- Component:
- 350000 equipment
- Summary:
- Issue: the wrong component maybe replaced when troubleshooting bluetooth connectivity in car.
- Bulletin:
- SSM72852
- Component:
- 350000 equipment
- Summary:
- Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there
- Bulletin:
- SSM72738
- Component:
- 160000 structure
- Summary:
- Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
- Bulletin:
- LTB00916NAS5
- Component:
- 110000 electrical system
- Summary:
- A rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated and diagnostic trouble code (dtc) p0016, p0017, p0026, or p0341 may be stored in the powertrain control module (pcm).
- Bulletin:
- SSM73947
- Component:
- 060000 engine (pws)
- Summary:
- Issue: the customer reports a mil and p144c-00 is observed in the pcm.
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM73928
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73928 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73961
- Component:
- 110000 electrical system
- Summary:
- Issue: telematics antenna replacement - check date code prior to installation.
- Bulletin:
- SSM73961 Attachm
- Component:
- 110000 electrical system
- Summary:
- Issue: telematics antenna replacement - check date code prior to installation.
- Bulletin:
- SSM73959
- Component:
- 073100 fuel system, gasoline:fuel injection system:fuel rail
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
- Bulletin:
- LTB01149NAS2
- Component:
- 162800 structure:body:hood
- Summary:
- Hood open' warning message displayed on instrument cluster
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72703 Attachm
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM73619
- Component:
- 350000 equipment
- Summary:
- Issue: jlr quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
- Bulletin:
- LTB01060NAS2
- Component:
- 110000 electrical system
- Summary:
- One or more power windows may be inoperative.
- Bulletin:
- SSM73920
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
- Bulletin:
- LTB01200NAS1
- Component:
- 162300 structure:body:door
- Summary:
- Distortion/vibration may be evident from a front door speaker.
- Bulletin:
- SSM73548
- Component:
- 162000 structure:body
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
- Bulletin:
- SSM72911
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72911 Attachm
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: customer may express concern with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72759
- Component:
- 162300 structure:body:door
- Summary:
- Issue: side doors are being replaced in service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors.
- Bulletin:
- SSM72937
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Issue: customers are reporting that the folding convertible top (roof) is not operating. they may also report an error message "top is not locked, less than 50km/h drive". this error has been observed during static position and whilst movin
- Bulletin:
- SSM73369
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Issue: exterior rear view mirrors are being replaced unnecessarily.
- Bulletin:
- SSM70798
- Component:
- 170000 latches/locks/linkages
- Summary:
- Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
- Bulletin:
- SSM73927
- Component:
- 110000 electrical system
- Summary:
- Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM71859
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: customers / dealers may report a concern with the condition of seat covers
- Bulletin:
- SSM72456
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- SSM73947
- Component:
- 070000 fuel system, gasoline
- Summary:
- Issue: the customer reports a mil and p144c-00 is observed in the pcm.
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM73928
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73928 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73961
- Component:
- 350000 equipment
- Summary:
- Issue: telematics antenna replacement - check date code prior to installation.
- Bulletin:
- SSM73961 Attachm
- Component:
- 350000 equipment
- Summary:
- Issue: telematics antenna replacement - check date code prior to installation.
- Bulletin:
- SSM73959
- Component:
- 073100 fuel system, gasoline:fuel injection system:fuel rail
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
- Bulletin:
- LTB01149NAS2
- Component:
- 162800 structure:body:hood
- Summary:
- Hood open' warning message displayed on instrument cluster
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72703 Attachm
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: a customer may express one of the following concerns with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- LTB01101NAS3
- Component:
- 060000 engine and engine cooling
- Summary:
- One or more of the following may be evident: ? engine has restricted performance; ? engine runs rough; ? engine exhibits poor starting; and/or ? engine mil (malfunction indicator lamp) illuminated with dtc (diagnostic trouble code) p0300, p
- Bulletin:
- SSM74001
- Component:
- 350000 equipment
- Summary:
- Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
- Bulletin:
- LTB01133NAS1
- Component:
- 110000 electrical system
- Summary:
- During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
- Bulletin:
- SSM73959
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01068NAS2
- Component:
- 350000 equipment
- Summary:
- The air blowing through the a-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
- Bulletin:
- LTB00766NAS2
- Component:
- 350000 equipment
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens.
- Bulletin:
- LTB01149NAS3
- Component:
- 110000 electrical system
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SSM73305
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
- Bulletin:
- SSM74043
- Component:
- 350000 equipment
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
- Bulletin:
- LTB01030NAS4
- Component:
- 160000 structure
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- SSM73959.2
- Component:
- 110000 electrical system
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- SSM73619
- Component:
- 350000 equipment
- Summary:
- Issue: jlr quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
- Bulletin:
- LTB01060NAS2
- Component:
- 110000 electrical system
- Summary:
- One or more power windows may be inoperative.
- Bulletin:
- SSM73920
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
- Bulletin:
- LTB01200NAS1
- Component:
- 350000 equipment
- Summary:
- Distortion/vibration may be evident from a front door speaker.
- Bulletin:
- SSM73548
- Component:
- 160000 structure
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
- Bulletin:
- SSM72911
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72911 Attachm
- Component:
- 160000 structure
- Summary:
- Issue: range rover evoque tailgate latch covers are damaged for various reasons.
- Bulletin:
- SSM72703
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: customer may express concern with the tailgate: functionality ? difficult to open/close. contact between the tailgate and other panels resulting in paint rub. damaged tailgate latch cover and/or striker.
- Bulletin:
- SSM72759
- Component:
- 162300 structure:body:door
- Summary:
- Issue: side doors are being replaced in service without the correct level of repair and as such, the customer may report that the door(s) sound different (rings) when compared to the other original factory fitted doors.
- Bulletin:
- SSM72937
- Component:
- 350000 equipment
- Summary:
- Issue: customers are reporting that the folding convertible top (roof) is not operating. they may also report an error message "top is not locked, less than 50km/h drive". this error has been observed during static position and whilst movin
- Bulletin:
- SSM73369
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Issue: exterior rear view mirrors are being replaced unnecessarily.
- Bulletin:
- SSM70798
- Component:
- 170000 latches/locks/linkages
- Summary:
- Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
- Bulletin:
- SSM73927
- Component:
- 110000 electrical system
- Summary:
- Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
- Bulletin:
- SSM73939
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM71859
- Component:
- 350000 equipment
- Summary:
- Issue: customers / dealers may report a concern with the condition of seat covers
- Bulletin:
- SSM72456
- Component:
- 120000 lighting (pws)
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- LTB01101NAS3
- Component:
- 060000 engine (pws)
- Summary:
- One or more of the following may be evident: ? engine has restricted performance; ? engine runs rough; ? engine exhibits poor starting; and/or ? engine mil (malfunction indicator lamp) illuminated with dtc (diagnostic trouble code) p0300, p
- Bulletin:
- LTB01133NAS1
- Component:
- 110000 electrical system
- Summary:
- During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
- Bulletin:
- SSM73959
- Component:
- 110000 electrical system
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01068NAS2
- Component:
- 353600 equipment:air conditioner
- Summary:
- The air blowing through the a-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
- Bulletin:
- LTB00766NAS2
- Component:
- 117000 digital instrument panel
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens.
- Bulletin:
- LTB01149NAS3
- Component:
- 162800 structure:body:hood
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SSM73305
- Component:
- 060000 engine (pws)
- Summary:
- Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
- Bulletin:
- SSM74043
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
- Bulletin:
- LTB01030NAS4
- Component:
- 020000 suspension
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- SSM73959.2
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- SSM74093
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- The customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
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