2014 E-ONE QUEST II Recalls (2)

Campaign:
18V019000 on 01/09/2018
Component:
Electrical system:starter assembly
Manufactured:
12/31/2012 - 08/14/2017
Affected:
1,147
Defect:
E-one incorporated (e-one) is recalling certain 2013-2017 cyclone ii, typhoon, and quest ii emergency vehicles equipped with a cummins isl, l9, isx15, or x15 engine. the affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Consequence:
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
Correction:
E-one will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. the recall began on february 19, 2018. owners may contact e-one customer service at 1-352-861-3612.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V171000 on 03/14/2018
Component:
Suspension:front
Manufactured:
12/31/2007 - 12/30/2015
Affected:
36
Defect:
E-one incorporated (e-one) is recalling certain 2008-2015 e-one typhoon, cyclone ii, and quest ii vehicles, equipped with timoney independent front suspensions. inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle.
Consequence:
A wheel separation from the vehicle can increase the risk of a crash.
Correction:
E-one will notify owners, and dealers will replace the front axle spindle, free of charge. the recall began on april 24, 2018. owners may contact e-one customer service at 1-352-861-3612.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2014 E-ONE QUEST II TSB

Bulletin:
2016-0894
Component:
350000 equipment
Summary:
E-one would like to make sure customers are aware of the proper aerial operating sequence when using their hp100 platforms. when setting up outriggers it is expected that the system be transferred to aerial mode after outriggers are set, ev

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