2013 TIFFIN PHAETON Recalls (2)

Campaign:
15V880000 on 12/27/2015
Component:
Equipment:recreational vehicle
Affected:
14,889
Defect:
Tiffin motorhomes (tiffin) is recalling certain model year 2007-2015 motorhomes manufactured may 1, 2007, to december 31, 2014, equipped with certain coachstep double and triple electric steps. the bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. as a result, the steps may not remain in the expected position and may become unstable.
Consequence:
Unstable entry and exit steps increase the risk of injury.
Correction:
Dealers will install a retainer bracket on the double step assemblies and the coachstep linkage assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. the recall began on ferbuary 10, 2016. owners may contact tiffin customer service at 1-256-356-8661, or lippert customer service at 1-574-537-8900.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
17V841000 on 12/27/2017
Component:
Equipment
Manufactured:
12/31/2002 - 11/29/2017
Affected:
24,048
Defect:
Tiffin motorhomes, inc. (tiffin) is recalling certain 2009-2018 allegro and allegro red, bus and phaeton vehicles, 2009-2010 bay vehicles, 2011-2018 breeze vehicles, and 2009-2015, and 2017-2018 zephyr vehicles. these motorhomes are equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Consequence:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Correction:
Tiffin will notify owners, and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on february 5, 2018. owners may contact kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. owners may also contact tiffin customer service at 1-256-356-8661.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2013 TIFFIN PHAETON TSB

Bulletin:
Letter to dealer
Component:
355200 equipment:other:owners/service/other manual
Summary:
This was a letter to our dealers we sent out when we first heard of the kidde fire extinguisher recall, even though it was still unofficial. we knew our coaches on the dealers' lots contained kidde and could not be sold unreplaced.

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