2013 MCI J4500 Recalls (6)

Campaign:
14V172000 on 04/09/2014
Component:
Seat belts:front:anchorage
Manufactured:
09/30/2008 - 10/30/2013
Affected:
957
Defect:
Motor coach industries (mci) is recalling certain model year 2009-2014 e4500 and j4500 motorcoaches manufactured october 2008 through october 2013, and equipped with passenger seats with 3-point seat belts. the seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Consequence:
In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Correction:
Mci will notify owners, and dealers will modify the seat anchorage, free of charge. the recall began on may 9, 2014. owners may contact mci at 1-800-241-2947. mci's number for this recall is 408.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
14V172000 on 04/09/2014
Component:
Seats
Manufactured:
09/30/2008 - 10/30/2013
Affected:
957
Defect:
Motor coach industries (mci) is recalling certain model year 2009-2014 e4500 and j4500 motorcoaches manufactured october 2008 through october 2013, and equipped with passenger seats with 3-point seat belts. the seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
Consequence:
In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
Correction:
Mci will notify owners, and dealers will modify the seat anchorage, free of charge. the recall began on may 9, 2014. owners may contact mci at 1-800-241-2947. mci's number for this recall is 408.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V001000 on 01/04/2015
Component:
Service brakes
Manufactured:
07/07/2013 - 12/18/2014
Affected:
147
Defect:
Motor coach industries (mci) is recalling certain model year 2013-2015 mci j4500 motor coaches manufactured july 83, 2013, to december 19, 2014 and equipped with zf axles and independent front suspension. the routing and clamping of the steering axle brake hose to the steering axle brake chamber may allow the brake hose to rub the front tire or contact and rub the upper control arm.
Consequence:
The rubbing may wear a hole into the brake hose resulting in a loss of air pressure in the front brake chamber, reducing brake performance and increasing the risk of a crash.
Correction:
Mci will notify owners. the remedy for this recall is still under development. the recall began on march 2, 2015. owners may contact mci customer service at 1-800-241-2947.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
15V389000 on 06/18/2015
Component:
Power train:axle hubs
Manufactured:
11/25/2013 - 05/21/2015
Affected:
232
Defect:
Motor coach industries (mci) is recalling certain model year 2014 d4500 vehicles manufactured december 19, 2013, to april 14, 2014, 2013-2014 d4505 vehicles manufactured february 1, 2013, to april 22, 2014, and 2013-2015 j4500 vehicles manufactured november 26, 2013, to may 22, 2015. the affected motorcoaches are equipped with hub carriers that may have areas of porosity which could result in the hub carrier leaking oil or cracking.
Consequence:
Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.
Correction:
Mci will notify owners, and dealers will begin a routine inspection process to identify any hub carrier leaks. when parts become available, the affected hub carriers will be replaced, free of charge. the recall began on august 4, 2015. owners may contact mci customer service at 1-800-241-2947. mci's number for this recall is sb 425.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V020000 on 01/19/2016
Component:
Seats
Manufactured:
11/17/2011 - 07/09/2015
Affected:
607
Defect:
Motor coach industries (mci) is recalling certain model year 2011-2013 and 2015 j4500 coaches manufactured november 18, 2011, to july 10, 2015, 2011-2012 and 2014-2015 d4000 coaches manufactured manufactured september 24, 2010, to september 5, 2015, 2011-2013 and 2015-2016 d4005 coaches manufactured january 17, 2011, to november 23, 2015, 2012-2014 and 2016 d4000istv coaches manufactured july 18, 2012, to december 2, 2015, 2010-2016 d4500 coaches manufactured april 15, 2010, to december 18, 2015 and 2011-2016 d4505 coaches manufactured december 15, 2010, to december 4, 2015. the affected buses are equipped with certain recaro ergo-m commercial bus driver seats that have j-brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the j-bracket.
Consequence:
If the seatbelt anchorage assembly separates from the j-bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Correction:
Mci will notify owners and dealers will inspect the seats and determined if welds are missing. any j-bracket that is missing welds will be removed and replaced, free of charge. the recall began on february 15, 2016. owners may contact mci at 1-800-241-2947. mci's number for this recall is sb 431.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V207000 on 03/27/2017
Component:
Suspension
Manufactured:
06/02/2013 - 04/26/2016
Affected:
1,165
Defect:
Motor coach industries (mci) is recalling certain 2014 -2016 j4500 vehicles. the front sway bar on these vehicles may crack at the bushing/clamp locations.
Consequence:
If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.
Correction:
Motor coach industries (mci) will notify owners and dealers will replace the sway bar assembly, free of charge. the recall began on june 13, 2017. owners may contact motor industries at 1-800-241-2947. mci's number for this recall is service bulletin 452.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2013 MCI J4500 TSBs (40)

Bulletin:
399
Component:
251000 electronic stability control:automatic (asc)
Summary:
Operator may experience a bump steer force at steering wheel or jerking due to electronic control unit and system application of the service brakes. 06/04/14*lj
Bulletin:
SB-3082
Component:
060000 engine (pws)
Summary:
Motor coach ind. (mci): to correct an active fault code (2311), experienced in the engine, a new calibration ecm is being installed. *pe
Bulletin:
SB-417
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Mci: due to vendor programming, to prevent fault codes and performance issues, the software for engine will be reprogram and fuel maps. model j4500 series. no model years listed. *pe
Bulletin:
SB-424
Component:
060000 engine (pws)
Summary:
Motor coach ind.: some coaches need to have the lubricating oil filter bypass valve and fuel pump repaired due to vendor's installation. model d, j4500. no model years listed. *pe
Bulletin:
SB-426
Component:
060000 engine and engine cooling
Summary:
Motor coach ind.: information provided regarding some motor coaches with incorrect engine coolant sensor installed which may affect optimum engine performance and need to be corrected. model j4500. no model years listed. *pe
Bulletin:
3087
Component:
350000 equipment
Summary:
Summary to be provided on a future date.
Bulletin:
SB 436
Component:
050000 parking brake
Summary:
This service bulletin informs affected customers that if the coach operator fails to follow the correct sequence in the mci wheelchair lift procedure in the mci operator's manual, the potential may exist in which the park brake may fail to
Bulletin:
SB 442
Component:
063000 engine and engine cooling:exhaust system
Summary:
This service bulletin informs affected customers that the potential may exist in which the entrance door exhaust line routed through the spare tire compartment could become plugged with snow and/or ice and in this condition, the plugged exh
Bulletin:
SB 442B
Component:
350000 equipment
Summary:
This service bulletin informs affected customers that the potential may exist in which the entrance door exhaust line routed through the spare tire compartment could become plugged with snow and/or ice, and in this condition the plugged exh
Bulletin:
SB 453
Component:
356000 equipment adaptive
Summary:
This service bulletin informs affected customers that the remote junction box installed on model year 2013-2016 mci j4500 model coaches is subject to corrosion and that mci will remedy the affected coaches at no cost to the customers.
Bulletin:
SB 446
Component:
353600 equipment:air conditioner
Summary:
This service bulletin informs affected customers that model year 2011-2017 mci j4500 model coaches may exhibit signs of premature wear or cracks in the a/c compressor support tube, which may cause the drive belt for the a/c compressor to fa
Bulletin:
SB 446B
Component:
353600 equipment:air conditioner
Summary:
This service bulletin supercedes service bulletin 446 in its entirety and informs affected customers that model year 2011-2017 mci j4500 model coaches may exhibit signs of premature wear or cracks in the a/c compressor support tube, which m
Bulletin:
SB 3105
Component:
115000 electrical system:fuses and circuit breakers
Summary:
This service bulletin informs affected customers to routinely inspect the wheelchair power circuit breaker and cable connections for corrosion every 6,000 miles/9,000 km on model year 2009-2017 mci j4500 model coaches equipped with a braun
Bulletin:
SB 3099
Component:
063000 engine and engine cooling:exhaust system
Summary:
This service bulletin informs affected customers of the maintenance procedures for the torca accuseal clamp utilized on the connection between the after-treatment system (selective catalyst reduction device) and tailpipe; that the clamp is
Bulletin:
SB 3101
Component:
107000 power train:axle hubs
Summary:
This service bulletin informs affected customers that zf friedrichshafen ag has released a service information bulletin regarding checking axle hubs and wheel heads if an abs tell-tale lamp is activated during coach operation on mci j model
Bulletin:
SB 445
Component:
103000 power train:automatic transmission
Summary:
This service bulletin informs affected customers that customers may experience water migration into the transmission connector and harness on my 2013 - 2017 mci j4500 coaches, and that the transmission interface harness wire loom may wear d
Bulletin:
P7-135
Component:
103000 power train:automatic transmission
Summary:
This procedure is to be performed in conjunction with service bulletin 445, and provides a procedure to insert plugs in the transmission harness connector open cavities to help prevent water migration into the transmission connector and har
Bulletin:
SB 3077
Component:
063000 engine and engine cooling:exhaust system
Summary:
This service bulletin informs affected customers that mci was notified by shaw development that the diesel exhaust fluid (def) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may r
Bulletin:
SB 394
Component:
162300 structure:body:door
Summary:
This service bulletin informs affected customers that the wheelchair lift threshold warning system (tws) function requires improvement on model year 2012-2013 mci j4500 model coaches equipped with the actia multiplex system. the threshold
Bulletin:
SB 396
Component:
060000 engine (pws)
Summary:
This service bulletin informs customers that mci was notified by cummins inc. that it has released campaign c1344 that addresses a calibration change, which cummins advises will improve the engine and aftertreatment reliability on cummins i
Bulletin:
SB 399
Component:
010000 steering
Summary:
This service bulletin informs affected customers that the electronic control unit (ecu), which controls the antilock braking system (abs) on the trailing (tag) axle, was installed incorrectly at the production plant on coaches equipped with
Bulletin:
SB 400
Component:
060000 engine (pws)
Summary:
This service bulletin informs affected customers that customers may experience an active diagnostic code 1761-2 and the check engine light on model year 2012-2013 mci j4500 model coaches, and that mci will remedy the affected coaches at no
Bulletin:
SB 402
Component:
060000 engine (pws)
Summary:
This service bulletin informs affected customers that the incorrect diesel exhaust fluid (def) nozzle supply hose and metering unit fitting was utilized on model year 2012-2013 mci j4500 model coaches equipped with a dd13 2010 epa engine wh
Bulletin:
SB 403
Component:
060000 engine (pws)
Summary:
This service bulletin informs affected customers that the diesel particulate filter (dpf) cradle may exhibit signs of fatigue and cracking on model year 2012-2014 mci j4500 model coaches equipped with dd13 engine, and that mci will remedy t
Bulletin:
SB 404
Component:
010000 steering
Summary:
This service bulletin informs affected customers that coaches may experience failure of the vip module, which may result in the steering wheel switches such as the cruise control and jake brake pod assemblies not working on model year 2013-
Bulletin:
SB 411
Component:
063000 engine and engine cooling:exhaust system
Summary:
This service bulletin informs affected customers that the diesel exhaust fluid (def) pressure line may exhibit signs of fatigue and melting on model year 2011-2014 mci j4500 model coaches, and that mci will remedy the affected coaches at no
Bulletin:
SB 417
Component:
060000 engine (pws)
Summary:
This service bulletin informs affected customers that mci was notified by detroit diesel corporation (ddc) that it has released field action 14w1 addressing a reprogramming change, which ddc advises will prevent fault codes and performance
Bulletin:
SB 3083
Component:
114000 electrical system:wiring
Summary:
This service bulletin informs affected customers that mci was notified by mobile climate control (mcc) regarding a potential issue with the wiring in the condenser compartment. the absence of heat shrink on a crimp connector in the condens
Bulletin:
SB 415B
Component:
060000 engine (pws)
Summary:
This service bulletin supersedes service bulletin 415 in its entirety and informs affected customers that the dd13 engine does not reach an operating temperature that is sufficient to perform a regeneration at low ambient temperatures on mo
Bulletin:
SB 419
Component:
061320 engine and engine cooling:engine:other fuel types:turbo-charger
Summary:
This service bulletin informs affected customers that mci was notified by cummins inc. that it has issued a campaign to address isx high pressure fuel pump ceramic plunger fractures as well as the potential of damage to the roller/tappet as
Bulletin:
SB 3085
Component:
122000 exterior lighting:fog lights
Summary:
This service bulletin informs affected customers that mci has made design changes to the fog light installation on model year 2012-2014 mci j4500 model coaches replacing the 55w bulb with a 35w bulb which will improve product reliability by
Bulletin:
SB 424
Component:
070000 fuel system, gasoline
Summary:
This service bulletin informs customers that mci was notified by cummins inc. that it has released campaign c1638 that addresses the isx lubricating oil filter bypass valve in addition to the previous fuel pump repair actions outlined in mc
Bulletin:
SB 427 (DEC)
Component:
356000 equipment adaptive
Summary:
This service bulletin informs customers that mci was notified by zf friedrichshafen ag that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 201
Bulletin:
SB 424B
Component:
356000 equipment adaptive
Summary:
This service bulletin supersedes service bulletin 424 in its entirety and informs customers that mci was notified by cummins inc. that it has issued a campaign to addresses the isx lubricating oil filter bypass valve in addition to the prev
Bulletin:
SB 3088
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
This service bulletin informs customers that mci has created a procedure outlining the required steps to clean the fixed radiator on model year 2010-2016 mci j4500 model coaches.
Bulletin:
SB 427
Component:
356000 equipment adaptive
Summary:
This service bulletin informs customers that mci was notified by zf friedrichshafen ag that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 201
Bulletin:
SB 456B
Component:
124000 exterior lighting:back up lights
Summary:
This service bulletin informs affected customers that model year 2012-2018 mci j4500 model coaches may experience fading, discoloration or delamination of the tail light assembly and that mci will provide replacement parts at no cost to the
Bulletin:
SI 3110
Component:
160000 structure
Summary:
This service bulletin informs affected customers that they may experience water intrusion into the interior cavity of the front junction box compartment on model year 2012-2017 mci j4500 model coaches, and that an additional seal on the int
Bulletin:
MCI Field Notes
Component:
060000 engine (pws)
Summary:
This service advisory informs affected owners of model year 2012-2018 j4500 model coaches that the fan test switch, in the remote jbox, in some instances has been accidentally turned on and left on, resulting in the engine running cool and
Bulletin:
SB 3114
Component:
180000 vehicle speed control
Summary:
This service bulletin informs affected owners of model year 2011-2019 j4500 coaches equipped with entrance door sensor mci p/n 07-19-1176, of the procedure to adjust the entrance door sensor for proper sensor alignment. the procedure also

Home | Privacy