2013 FORD C-MAX HYBRID Recalls (4)

Campaign:
13V085000 on 03/10/2013
Component:
Latches/locks/linkages
Manufactured:
11/15/2012 - 11/20/2012
Affected:
5,675
Defect:
Ford is recalling certain model year 2013 focus and c-max vehicles built from november 16, 2012, through november 21, 2012; and model year 2013 escape vehicles manufactured from november 14, 2012, through november 21, 2012. the left rear door child lock was built incorrectly. as a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Consequence:
The operator may incorrectly believe the child lock is engaged. however, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Correction:
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. the recall began on march 27, 2013. owners may contact ford motor company customer relationship center at 1-866-436-7332.
Notes:
Ford's recall campaign number is 13s02.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
13V303000 on 07/15/2013
Component:
Structure
Manufactured:
01/18/2012 - 06/24/2013
Affected:
33,021
Defect:
Ford motor company is recalling certain model year 2013 c-max hybrid vehicles, without panoramic roofs, that were manufactured january 19, 2012, through june 25, 2013. during vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. thus, these vehicles fail to conform to federal motor vehicle safety standard no. 201, "occupant protection in interior impact."
Consequence:
In the event of a crash, an occupant could be at an increased risk of an injury.
Correction:
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. the recall began on august 5, 2013. owners may contact the ford customer relationship center at 1-866-436-7332. ford's recall number is 13c02.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
13V475000 on 10/22/2013
Component:
Electrical system:ignition:anti-theft controller
Manufactured:
01/31/2012 - 04/23/2013
Affected:
23,000
Defect:
Ford motor company (ford) is recalling certain model year 2012-2013 focus electric vehicles and 2013 c-max vehicles equipped with the intelligent access push button start system. in the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. thus, these vehicles fail to conform to federal motor vehicle safety standard (fmvss) no. 114, "theft protection and rollaway prevention."
Consequence:
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Correction:
Ford will notify owners, and dealers will update the software for the door chime, free of charge. the recall began on october 30, 2013. owners may contact the ford customer relationship center at 1-866-436-7332. ford's recall number is 13c07.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
13V475000 on 10/22/2013
Component:
Equipment:electrical:anti-theft devices
Manufactured:
01/31/2012 - 04/23/2013
Affected:
23,000
Defect:
Ford motor company (ford) is recalling certain model year 2012-2013 focus electric vehicles and 2013 c-max vehicles equipped with the intelligent access push button start system. in the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. thus, these vehicles fail to conform to federal motor vehicle safety standard (fmvss) no. 114, "theft protection and rollaway prevention."
Consequence:
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Correction:
Ford will notify owners, and dealers will update the software for the door chime, free of charge. the recall began on october 30, 2013. owners may contact the ford customer relationship center at 1-866-436-7332. ford's recall number is 13c07.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2013 FORD C-MAX HYBRID TSBs (43)

Bulletin:
SB-32167-70
Component:
060000 engine (pws)
Summary:
Ford/lincoln/mercury: some vehicles may experience an illuminated mil or safety stop now message, or a no start condition or possible misfire or roughness at idling through 2000rpm or a lack of acceleration. models 2009-12 escape, 2009-1
Bulletin:
TSB-13-4-22
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Ford: due to diagnostics code (dtc) p061a and/or (u1011), some vehicles may exhibit illumination of red triangle lamp or wrench lamp or both in transmission control module (tcm) or powertrain control module (pcm) and/or p060c. model 2013
Bulletin:
TSB-13-5-1
Component:
111000 electrical system:battery
Summary:
Ford/lincoln: when vehicle is operated for short drive cycles, with maximum electrical loads, and left unattended, the 12-volt battery fails to maintain charge or becomes discharged, after several hours. models 2013 c-max, fusion, mkz.
Bulletin:
TSB-13-5-6
Component:
162600 structure:body:hatchback/liftgate
Summary:
Ford: on some vehicles, the hands free liftgate may exhibit inoperative non-opening feature after vehicle been locked over 3 minutes or possible longer. model 2013 c-max. *pe
Bulletin:
CSP-13B10
Component:
090000 fuel system, other
Summary:
Ford: on some hybrid vehicles, the fuel economy labels will be changed, to match better the fuel economy performance by epa tests (45mpg city/40mpg highway/43mpg combined fuel economy. models 2013 c-max. *pe
Bulletin:
CSP-13B09
Component:
355100 equipment:other:labels
Summary:
Ford: the fuel economy labels on some affective unsold vehicles, will be revised to match fuel economy label to performance on epa tests of 45mpg city/40mpg highway/43mpg combined. model 2013 c-max. *pe
Bulletin:
CSP-13B07
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Ford: on certain vehicles, fuel economy improvement, powertrain control module calibration when updating pcm and modules sobdm-c and ids software was updated, then r86.01 needs updating. models 2013 c-max, fusion, mkz hybrid.
Bulletin:
TSB-13-5-21
Component:
030000 brakes (pws)
Summary:
Lincoln/ford: brake pedal is sensitive and grabby or a reverse 2-3 second transmission delay engagement due start assist feature activating. models 2013 c-max, fusion, mkz. *pe
Bulletin:
TSB-13-5-22
Component:
046000 service brakes, air:antilock
Summary:
Ford/lincoln: during cold ambient temperatures, some hybrid/energi vehicles will experience illumination of anti lock brake systems (abs) and stability control indicators, after turning on ignition. models 2013 c-max, fusion, mkz.
Bulletin:
TSB-13-6-28
Component:
060000 engine (pws)
Summary:
Ford: on some vehicles, the intelligent access remote start will experience diagnostic trouble codes (dtcs) p025a/u0109, p025a/u0109/p0103, p025a/p0103/p1a0c, as well as stalling after vehicle was driven and crank no start. models 2013 c-
Bulletin:
CSP-13B06
Component:
162600 structure:body:hatchback/liftgate
Summary:
Ford: on some vehicles, after being locked for three minutes or more, secondary latch position releases, only after attempting use of foot motion, for hands free liftgate opening and would need a second foot open motion to fully open lift
Bulletin:
ASI-32210
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Ford/lincoln: diagnostic trouble code (dtc) p1124 can be retrieved from powertrain control module (pcm), when performing key on engine running (koer) self test. models 2013 c-max, fusion, mkz hybrid/energi. *pe
Bulletin:
ASI-32272
Component:
060000 engine (pws)
Summary:
Lincoln/ford: as a result of performing key on engine off (koeo) self test, on some vehicles, a pending diagnostic trouble code p0053/p0054 (hego heater code), may be set. models 2013 c-max, fusion, mkz hybrid/energi.
Bulletin:
ASI-32299
Component:
162600 structure:body:hatchback/liftgate
Summary:
Ford: due to chafing of wiring harness between headliner and roof sheet metal passing through, power liftgate stops during travel and must be opened or closed, manually. models 2013 c-max. *pe
Bulletin:
ASI-32290
Component:
353000 equipment:electrical
Summary:
Ford: there is an issue, on some vehicles with myford touch, where radio fails to come on, message saying sirus update is stuck, cd fails to eject with message no disk; software is being permanent developed to correct problem. models 2013
Bulletin:
ASI-32275
Component:
353000 equipment:electrical
Summary:
Ford: on some vehicles, with mytouch, my experience displayed time jumping or audio popping during initial ignition on cycle, or slow navigation calculations, due to amount of data, within size of contact list, creating processing problem
Bulletin:
ASI-32298
Component:
110000 electrical system
Summary:
Lincoln/ford: due to various diagnostic trouble codes, some vehicles may experience electrical concerns or various drivability issues such a possible intrusion of water in connectors. models 2013 c-max, fusion/mkz hybrid/energi.
Bulletin:
TSB-13-6-17
Component:
350000 equipment
Summary:
Ford:lincoln: on some vehicles, there are various related concerns about the sync features, such as sync features inoperative, lack of or slow response to phone and voice button operation. models 2012-2013 focus, e-series, edge, expeditio
Bulletin:
TSB-13-6-22
Component:
060000 engine (pws)
Summary:
Lincoln\ford: check engine lamp and/or wrench lamp illuminates and accompanied by various diagnostic trouble codes, on some vehicles. models 2013 mkz, c-max, fusion. *pe
Bulletin:
TSB-13-6-23
Component:
111000 electrical system:battery
Summary:
Ford/lincoln: when vehicle is left unattended for hours in cold weather temperatures, on some vehicles, battery fails to maintain a charge or becomes discharged when operated at maximum electrical loads for short cycle drive. models 2013
Bulletin:
TSB-13-6-28
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Ford: on some vehicles, diagnostic trouble codes (dtcs) are stored in powertrain control module memory, and using remote start feature, would have crank no start or stall, shortly after vehicle has been driven. models 2013 c-max, focus, e
Bulletin:
ASI-44195
Component:
030000 brakes (pws)
Summary:
Ford: powertrain/transaxle whine, thumping or clunking or tipping in or out of throttle or a tactile vibration, whenever braking is due to foreign object lodged in powertrain mounts. model 2013 c-max, 2013-2014 fusion, mkz.
Bulletin:
ASI-44170
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Ford: the compact disc (cd), when trying to eject, would become stuck and possibly need to be removed and/or repaired, after problem has been found. model 2013 c-max. *pe
Bulletin:
ASI-44287
Component:
110000 electrical system
Summary:
Ford: some vehicles can have a poor ground that causes low voltage in body control module (bcm) that leads to erratic, intermittent operation of several electrical components and ground circuits need to be checked. model 2013 c-max, 2013
Bulletin:
CSP-13B12
Component:
111000 electrical system:battery
Summary:
Ford: see document search button for owner letter. the front control display interface module (fcdim) fails to transition to sleep mode and stays in awake mode, keeping other vehicle modes awake and this increases, significantly, the drai
Bulletin:
ASI-44339
Component:
060000 engine (pws)
Summary:
Ford/lincoln: the wrench lamp (hybrids) or service engine soon lamp (energi) will illuminate when using engine block heater and lamps turn off within no more than three drive cycles after unplugging engine block heater. model 2013-2014 c-
Bulletin:
ASI-44214
Component:
111000 electrical system:battery
Summary:
Ford/lincoln: high voltage battery bar is empty, causing red triangle warning lamp to illuminate and servicing vehicle, be aware that battery is used to crank combustion engine for maximum of 20 seconds at time. model 2013 hybrid, c-max,
Bulletin:
ASI-44325
Component:
118000 electrical system: software
Summary:
Ford: a message indicating sirus update stuck at 0% status, where radio fails to turn on, and cd fails to eject with message saying no disk; a software solution to issues is being developed. model 2013 c-max, f-super duty.
Bulletin:
ASI-44234
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Ford: when attempting to eject the compact disc (cd), it would stick in player. model 2013 c-max, 2013-2014 escape. *pe
Bulletin:
TSB-14-0013
Component:
356000 equipment adaptive
Summary:
Ford: some vehicles may have a broken latch or the latch housing is cracked. model 2013 c-max, 2013-2014 escape. *pe
Bulletin:
TSB-14-0020
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Lincoln/ford: on some vehicles, the illumination of the wrench lamp and/or red triangle lamp, the check engine lamp is accompanied with various diagnostic trouble codes (dtcs) and service procedures updates. model 2013 c-max, fusion, mkz.
Bulletin:
TSB-14-0024
Component:
103000 power train:automatic transmission
Summary:
Ford: the transmission makes a metal on metal scraping sound and the noise is present, in all gear ranges, when vehicle is moving and not present when vehicle is stationary or in park. model 2013 c-max, 2013-2014 fusion.
Bulletin:
ASI-44360
Component:
110000 electrical system
Summary:
Ford: the body control module (bcm) could have low voltage from poor ground, causing an intermittent, erratic operation of several components, if diagnostic trouble code (dtc) is present. model 2013 c-max, 2013-2014 escape, focus. *pe
Bulletin:
ASI-44451
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Ford: some model vehicles manual for powertrain control/emission diagnostic (pc/ed) has been updated regarding improved cooling fan circuit due to a lack of air conditioning, a malfunctioning indicator lamp (mil) and overheating.
Bulletin:
ASI-44440
Component:
030000 brakes (pws)
Summary:
Ford: vehicle drift left at low speed regenerative braking and tires need inspecting and inflated for cold pressure correction, per manual. model 2013-2014 c-max hybrid, energi. *pe
Bulletin:
TSB-14-0155
Component:
111000 electrical system:battery
Summary:
Ford: see document search button for owner letter. on some vehicles, the 12 volt battery is experience a discharge and to correct this issue, a service procedure has been provided. model 2013-14 c-max. *pe
Bulletin:
TSB-14-0151
Component:
060000 engine (pws)
Summary:
Ford: an intermittent noise is heard mostly at specific speeds, rpm ranges, and vehicle loads, when engine is running and noise is loud, low frequency, and droning powertrain type, while driving up a grade or hill. model 2013-14 c-max.
Bulletin:
44863
Component:
133000 visibility:power window devices and controls
Summary:
Ford: no service action is recommended for this condition. please use at your discretion. various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroo
Bulletin:
ASI-44718
Component:
350000 equipment
Summary:
Ford: potential driving issues occur when using aftermarket devices for vehicles with smart data link connector (sdlc) and to check for aftermarket devices and disconnect them from data link connectors and retest for codes prior to diagnost
Bulletin:
15B04
Component:
118000 electrical system: software
Summary:
This tsb contains an owner letter. see document search button below. bulletin information involving 2013-2014 modelyear c-max hybrid electric vehicles software update. some of the vehicles , certain electronic control modues may not time
Bulletin:
12M02
Component:
118000 electrical system: software
Summary:
This tsb contains owners letter. see document search button. ford my/ford lincoln 2011-2014 model year vehicles equipped with sync and myford/my lincoln touch. warranty extension covering accessory protocol interface module software and har
Bulletin:
TSB-14-0173
Component:
111000 electrical system:battery
Summary:
Ford: after four wheel flat towing behind recreational vehicle, vehicle may experience discharged of 12 volt battery and/or service advance trac cluster message. model 2013-14 c-max hybrid or energi. *pe
Bulletin:
15B04
Component:
118000 electrical system: software
Summary:
Tsb contains owner notification letter. select document search button below. ford 2013-2014 c-max hybrid: customer satisfaction program regarding 12volt battery test and module software update. *lj

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