2011 CHRYSLER TOWN AND COUNTRY Recalls (2)
- Campaign:
- 11V315000 on 06/08/2011
- Component:
- Steering:column
- Manufactured:
- 04/14/2011 - 05/05/2011
- Affected:
- 11,096
- Defect:
- Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.
- Consequence:
- A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. as a result, the condition may increase the potential for injury in a frontal crash.
- Correction:
- Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. the safety recall began on july 4, 2011. owners may contact chrysler at 1-800-853-1403.
- Notes:
- Chrysler's safety recall no. l23.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
- Campaign:
- 14V234000 on 05/06/2014
- Component:
- Electrical system
- Manufactured:
- 08/24/2010 - 10/30/2013
- Affected:
- 644,757
- Defect:
- Chrysler group, llc (chrysler) is recalling certain model year 2010-2014 chrysler town and country and dodge grand caravan vehicles manufactured august 25, 2010, through october 31, 2013. the affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
- Consequence:
- An overheated switch may result in a vehicle fire.
- Correction:
- Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. the owner notification letter was issued and the remedy campaign launched on on december 31, 2014. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is p25.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2011 CHRYSLER TOWN AND COUNTRY TSBs (57)
- Bulletin:
- 21-001-11
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- Chrysler: transmission torque converter plate is loose leading to a knocking or rattling noise from the transmission. *rm
- Bulletin:
- SB-08-045-11
- Component:
- 162300 structure:body:door
- Summary:
- Chrysler: the power sliding door fails, intermittently, to close. *pe
- Bulletin:
- CSN-L-41
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Dodge: see document search button for owner letter. the oxygen sensor heater sense circuit may fail, internally, on powertrain control module (pcm), due to software error in power down strategy. *pe
- Bulletin:
- CSN-M-38
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Dodge/chrysler: see document search button for owner letter. due to software programming causing poor automatic transaxle shift problems, a new pcm software is available to improve shift quality of automatic transaxle. model 2011-2013
- Bulletin:
- SB-05-002-13-A
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Chrysler/dodge: when braking, steering wheel would shake, brake pedal pulsates and/or floor pan vibrates and need to replace, both, front brake rotors, right and left front lower control arms, brake linings and resurfacing, and install new
- Bulletin:
- 08-034-15
- Component:
- 110000 electrical system
- Summary:
- Chrysler 2011-2014 chrysler town and country, chrysler voyager, dodge caravan , grand voyager: customers describing a wire harness hanging down from the rear bumper . *lj
- Bulletin:
- D-11-52
- Component:
- 030000 brakes (pws)
- Summary:
- my chrysler 2009-2011, dodge caravan: bulletin information regarding front brake components (rotors and pads) extended warranty for certain vehicles. *lj
- Bulletin:
- 05-002-13
- Component:
- 030000 brakes (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-025-13
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-031-13
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-042-14
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-046-14REV.B
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-059-12
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 17-003-13
- Component:
- 022000 suspension:rear
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-012-12REV.A
- Component:
- 162000 structure:body
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-014-14
- Component:
- 162000 structure:body
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 23-024-14
- Component:
- 162000 structure:body
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 24-002-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 24-002-14
- Component:
- 350000 equipment
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 24-004-14REV.A
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 24-004-14
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 21-012-12REVA
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 21-012-12REV.B
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 21-012-12
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- SB-1234
- Component:
- 034520 service brakes, hydraulic:foundation components:disc:pads
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-085-15
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- R4880213A$
- Component:
- 103000 power train:automatic transmission
- Summary:
- "shaft - axle half note: the joint between the splines on the halfshaft and the hub and bearing is an interference fit. the halfshaft nut is to be used to draw the hub and bearing onto the halfshaft splines. this is particularly true if
- Bulletin:
- 9003220
- Component:
- 118000 electrical system: software
- Summary:
- Res / rha / reb radios that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the
- Bulletin:
- RL108213A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
- Bulletin:
- 9002519
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
- Bulletin:
- 20616
- Component:
- 110000 electrical system
- Summary:
- P/n cbszr068aa: inspect & return: module kit - occupant restraint you have been identified as either having stock, or have stock in transit to your dealership. please return part number cbszr068aa as per the qir attached. replacement par
- Bulletin:
- 22892
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Return: lamp assy - chmsl& cargo light you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of follow ing part numbers:55372082ae, 55372082ad, 55372082ac, 55372082ab, 553720
- Bulletin:
- 22867
- Component:
- 110000 electrical system
- Summary:
- Inspect and return: solenoid module - transmission you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of follow ing part numbers:52120000aa, 52119435af, 05078709ab. s
- Bulletin:
- 22958
- Component:
- 117000 digital instrument panel
- Summary:
- 1nt30xdvac - inspect and return: panel - instrument panel you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 1n t30xdvac. see attachments for identifyin
- Bulletin:
- 20244
- Component:
- 350000 equipment
- Summary:
- Cbxdp361aa return: spacer kit - visor you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number cbxdp361aa. replacement part number is cbxdp361ab w hich is in stock a
- Bulletin:
- Volume 2, Issue
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Warranty operations newsletter updates from warranty operations
- Bulletin:
- Volume 2, Issue
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Warranty operations newsletter updates from warranty operations
- Bulletin:
- 23137
- Component:
- 350000 equipment
- Summary:
- Inspect and return: trim cover assy - a-pillar rt/lt you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1za04dx9ae, 1za05dx9ae. see attachments for id
- Bulletin:
- 23104
- Component:
- 120000 lighting (pws)
- Summary:
- 05182535ad - lamp assy ?tail light lt you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05182535ad . see attachments for identifying suspect stock. pl
- Bulletin:
- 23027
- Component:
- 114000 electrical system:wiring
- Summary:
- Return: wiring assy - engine you have been identified as either having stock, or have stock in transit to your dealership. please return stock packaged before 2016/07/31 (31 july, 2016)of follow ing part numbers:68176457af, 68176459af. p
- Bulletin:
- 08-053-12
- Component:
- 118000 electrical system: software
- Summary:
- Flash: rhr, rhw or rhp radio software enhancements this bulletin involves upgrading the software on the rhr, rhw or rhp radio. the customer may experience one or more of the following conditions. erratic alternate frequency switching (in
- Bulletin:
- 21-012-12 REV. B
- Component:
- 100000 power train
- Summary:
- Flash: transmission shift quality improvements this bulletin involves flash reprogramming the powertrain control module (pcm) with new software.there may be two software packages to choose from. both software updates will fix all symptoms/
- Bulletin:
- 08-004-14
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Ret rel radio display frozen this bulletin involves replacing the radio. a customer may experience, no response from or inoperative radio display.
- Bulletin:
- 9002385
- Component:
- 162310 structure:body:door:hinge and attachments
- Summary:
- Part description: upper and lower sliding door rollers issue description: if you are replacing this part for a noise condition, please perform the following procedure:~ 1. cycle the sliding door to open, then close and inspect the uppe
- Bulletin:
- 08-031-16
- Component:
- 353000 equipment:electrical
- Summary:
- Hands free module prompts begin erroneously this bulletin involves diagnosing and based on outcome, either performing a usb flash or replacing the mopar accessory hands free module (hfm). a customer may experience the uconnect prompts be
- Bulletin:
- 9002503
- Component:
- 020000 suspension
- Summary:
- Part description: rhr radio issue description: issue 1: while performing rhr radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in emergency ifs mode. this er
- Bulletin:
- 08-042-14
- Component:
- 110000 electrical system
- Summary:
- Flash: dead battery this bulletin involves updating the fold and stow module (fsm) with new software because the fsm stays awake resulting in a continuous electrical draw. the customer may experience a dead battery.
- Bulletin:
- 23-014-14
- Component:
- 162300 structure:body:door
- Summary:
- Sliding door trim contacting vehicle rear quarter this bulletin depending on production date, involves either installing or engaging an additional door panel retention point to prevent the door panel from bowing and contacting the body wh
- Bulletin:
- 08-046-14 REV. B
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Service bulletin 08-046-14 rev. a superseded by customer satisfaction notification (csn) p25 refer to service procedures outlined in csn p25.
- Bulletin:
- 09-002-14 REV. B
- Component:
- 060000 engine and engine cooling
- Summary:
- Mil illumination: p0300, p0302, p0304 or p0306 (x56 warranty extension) this bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. customers may experience a malfunction indicator lamp (mi
- Bulletin:
- 9003687
- Component:
- 150000 seat belts
- Summary:
- Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003681
- Component:
- 150000 seat belts
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003694
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
- Bulletin:
- Z5091195A$
- Component:
- 110000 electrical system
- Summary:
- Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
- Bulletin:
- 24-004-14 REV. A
- Component:
- 110000 electrical system
- Summary:
- Flash: hvac system intermittently blows cold regardless of setting this bulletin involves selectively erasing and reprogramming the hvac module with new software. customers may experience the following condition: hvac system intermittent
- Bulletin:
- 18-059-16
- Component:
- 060000 engine (pws)
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illumination. u
- Bulletin:
- TS-WI-0290
- Component:
- 220000 seats
- Summary:
- Service bulletin sent to all dealers to inspect l-track bolts for correct torque and to incorporate torque check as part of regular maintenance
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