2011 CHEVROLET CAPTIVA Recall

Campaign:
11V591000 on 12/19/2011
Component:
Steering:hydraulic power assist:power steering fluid
Manufactured:
10/01/2009 - 04/20/2011
Affected:
3,150
Defect:
General motors (gm) is recalling certain model year 2011-2012 chevrolet captiva vehicles manufactured from october 2, 2009, through april 21, 2011. driving the vehicle with the transmission in manual mode and in first gear causes the engine and power steering pump to operate at higher speed than is typical. increased pump speed generates heat that is transferred to the power steering fluid and can result in power steering fluid temperatures that approach the power steering pump reservoir's melting point.
Consequence:
After prolonged exposure to elevated fluid temperatures, the reservoir may leak. leaking fluid, in the presence of an ignition source, may result in a fire.
Correction:
Gm will notify owners and dealers will replace the power steering fluid cooler with an improved version, free of charge. an advisory letter to customers, along with instructions, will be mailed in january 2012. when parts become available, gm will send another letter asking customer to take their vehicle to a gm dealer to have the repairs performed. gm anticipates parts will be available in march 2012. owners may contact chevrolet at 1-800-630-2438.
Notes:
Gm's recall number is 11333.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

2011 CHEVROLET CAPTIVA TSBs (201)

Bulletin:
SB-11275-A
Component:
356000 equipment adaptive
Summary:
Buick/cadillac/chevrolet/gmc: see document search button for owner letter. information regarding certain vehicles received by dealership without the carpeted floor mats. *pe
Bulletin:
SB-11275-B
Component:
980000 unknown or other
Summary:
Gm: see document search button for owner letter. carpeted floor mats missing. dealers are to install carpeted floor mats when mats become available. *js
Bulletin:
PI-0412
Component:
110000 electrical system
Summary:
General motors: due to the parasitic drain/discharge on 2011 vehicles and trucks, a no crank/no start and dead battery would occur. cadillac sts and chevrolet volt not included. *pe
Bulletin:
SB12-08-132-001A
Component:
110000 electrical system
Summary:
General motors: on some trucks and passenger vehicles, accessory power outlets (apo) and trailer lighting are common accessed electrical systems that are affected by devices that are plugged in and become inoperative due to an open fuse an
Bulletin:
SB-13-02-32-001
Component:
015000 steering:hydraulic power assist system
Summary:
Buick/cadillac/chevrolet/gmc: during extreme low temperature conditions, the power steering makes noises or fluid leaks from high pressure hose, power steering pump or gear. *pe updated 9/30/13. *pe updated 11/7/14.
Bulletin:
12-06-01-009-D
Component:
060000 engine (pws)
Summary:
Gm: some vehicles require replacements for high feature v6 timing chain kits and guide replacements. also included chevrolet captiva. model years 2007-2013. *js updated 7/18/14. *pe
Bulletin:
PI-0018-B
Component:
132000 visibility:glass, side/rear
Summary:
General motors: the windows, front and rear, would bind, poor fit, misalignment, makes rattle or squeaking noises, moves slowly and is inoperative. model 2008-2014 vehicles and trucks. *pe
Bulletin:
14882
Component:
060000 engine (pws)
Summary:
This tsb contains an owner notification letter. select document search button below. general motors 2010-2013 buick lacrosse, regal, verano, chevrolet captiva, equinox, malibu, orlando , gmc terrain equipped with ecotec engine. plugged p
Bulletin:
14003
Component:
113000 electrical system:starter assembly
Summary:
Summary to be provided on a future date.
Bulletin:
14003A
Component:
113000 electrical system:starter assembly
Summary:
Summary to be provided on a future date.
Bulletin:
PI0724B
Component:
100000 power train
Summary:
Summary to be provided on a future date.
Bulletin:
PI0944
Component:
060000 engine (pws)
Summary:
Summary to be provided on a future date.
Bulletin:
PI0944A
Component:
060000 engine and engine cooling
Summary:
Summary to be provided on a future date.
Bulletin:
PIC5959A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Summary to be provided on a future date.
Bulletin:
SB-16-NA-109
Component:
016000 steering:electric power assist system
Summary:
"this technical bulletin provides a procedure to inspect the steering gear for a normal condition of grease or sealant on exterior case of gear due to the manufacturing process."
Bulletin:
SB-03-07-29-004K
Component:
102000 power train:manual transmission
Summary:
This informational bulletin provide information on the operating characteristics of a manual transmission.
Bulletin:
PI-0281-E
Component:
161100 structure: frame and members:underbody shields
Summary:
This preliminary informational bulletin provides information that may be helpful when addressing underbody component corrosion with customers.
Bulletin:
PI-0754-B
Component:
132000 visibility:glass, side/rear
Summary:
This informational bulletin provides information on a normal condition on tempered glass of spots showing on the rear and side windows when the vehicle is in the sunlight.
Bulletin:
SB-16-NA-117
Component:
350000 equipment
Summary:
This informational bulletin provides information on the purpose of magnetic drain plugs.
Bulletin:
SB-16-NA-119
Component:
355200 equipment:other:owners/service/other manual
Summary:
This warranty administration bulletin provides information on gm's policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
Bulletin:
SB-07-06-01-016C
Component:
060000 engine (pws)
Summary:
This informational bulletin provides information internal engine noise or damage after oil filter replacement
Bulletin:
SB-06-08-47-001L
Component:
118000 electrical system: software
Summary:
This informational bulletin provides warranty information on using the service programming system (sps) for programming control modules
Bulletin:
SB-03-06-03-004Q
Component:
111000 electrical system:battery
Summary:
This warranty administration bulletin provide policy information on using the el-50313 midtronics gr8 battery tester/charger for diagnosing battery replacements and maintaining batteries on new vehicles in dealer inventory.
Bulletin:
SB-15-06-03-001B
Component:
111000 electrical system:battery
Summary:
This informational bulletin provides information that may be useful on diagnosing batteries that have set for a long period of time and/or set in cold weather climates and testing those batteries.
Bulletin:
SB-10-08-46-001C
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
"this technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio is on, it does not mute enough when the onstar® turn-by-turn navigation directions are announced due to custo
Bulletin:
SB-16NA-131
Component:
070000 fuel system, gasoline
Summary:
This informational bulletin provides information on vehicles designed to operate on gaseous fuels.
Bulletin:
SB-02-07-30-029Z
Component:
355200 equipment:other:owners/service/other manual
Summary:
This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
Bulletin:
PIC-5260-A
Component:
110000 electrical system
Summary:
This preliminary information communication advises the technician the steps on diagnosing the concern. vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
Bulletin:
PIC-5050-A
Component:
110000 electrical system
Summary:
This preliminary information communication advises the technician the steps on repairing the concern. a customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. dealer is to ca
Bulletin:
PIC-4935-E
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. when performing battery parasitic drain test, there may be some confusion as to what th
Bulletin:
PIC-5374-D
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. the technician is provided in
Bulletin:
16NA119
Component:
355200 equipment:other:owners/service/other manual
Summary:
This warranty administration bulletin provide policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
Bulletin:
16NA241
Component:
110000 electrical system
Summary:
This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
Bulletin:
16NA249
Component:
060000 engine and engine cooling
Summary:
This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
Bulletin:
16NA260
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
This technical bulletin provides a procedure to reprogram the media disc player with the latest calibrations to correct a condition of the rear entertainment system not operating as intended in colder ambient temperature areas due to calibr
Bulletin:
000601012F
Component:
060000 engine (pws)
Summary:
This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
Bulletin:
000601026I
Component:
060000 engine (pws)
Summary:
This informational bulletins provides information on the intake manifold inspection/replacement after servere internal engine damage.
Bulletin:
030603004R
Component:
060000 engine (pws)
Summary:
This informational bulletin provides information on how to test a battery and what is needed to warranty a battery.
Bulletin:
030604017I
Component:
061200 engine and engine cooling:engine:diesel
Summary:
This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
Bulletin:
070898001B
Component:
350000 equipment
Summary:
This informational bulletin provides information on gm does not approve the use of 'clipping' to repair collision damage to vehicles. gm has not tested or validated a 'clipped vehicle' repair; therefore, gm cannot endorse this type of repai
Bulletin:
110849001S
Component:
110000 electrical system
Summary:
This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. and canada.
Bulletin:
PI0388F
Component:
150000 seat belts
Summary:
This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate for concerns regarding the seat belt webbing or latch plate coming twisted.
Bulletin:
PI1394A
Component:
060000 engine (pws)
Summary:
This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
Bulletin:
PIP4786C
Component:
060000 engine and engine cooling
Summary:
This preliminary information communication provides information to the technician about vehicles that may have low oil pressure message. technician may also find a diagnostic trouble code p0521 in the engine control module. technician shoul
Bulletin:
PIT5074J
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. the j-35616-64b is the latest test probe released for checking
Bulletin:
PIC4707E
Component:
353000 equipment:electrical
Summary:
This preliminary information communication advises the technician to diagnose the concern and the steps to repair the concern. the vehicle's xm travel link may be inopertive.
Bulletin:
PIC4935E
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. when performing battery parasitic drain test, there may be some confusion as to what th
Bulletin:
PIC5050A
Component:
353000 equipment:electrical
Summary:
This preliminary information communication advises the technician the steps on repairing the concern. a customer may identify a concern of unable to reactivate a vehicle's onstar that has been previously disabled by onstar. dealer is to ca
Bulletin:
PIC5088F
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
This preliminary information communication advises the technician on the steps to diagnose and repair the concern. the vehicle's xm radio only has xm preveiw channels.
Bulletin:
PIC5260A
Component:
130000 visibility
Summary:
This preliminary information communication advises the technician the steps on diagnosing the concern. vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
Bulletin:
PIC5374D
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. the technician is provided in
Bulletin:
PIP5168E
Component:
110000 electrical system
Summary:
This preliminary information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of the vehicle cranks but does not start. the technician is to inspect for a sheared cam pin in the
Bulletin:
PIT5389A
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
This preliminary information communication advises the technician on the steps for diagnosing the concern. the vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
Bulletin:
PIT5485B
Component:
110000 electrical system
Summary:
This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm technical assistance center onstar group for further assistance.
Bulletin:
PIT5485A
Component:
110000 electrical system
Summary:
This preliminary information communication advises the technician, if unable to place an onstar call in the ignition on mode after the onstar canada upgrade to contact the gm technical assistance center onstar group for further assistance.
Bulletin:
PI0086D
Component:
110000 electrical system
Summary:
This preliminary informational bulletin provides a list of corrections for multiple concerns regarding unexpected loss of radio audio (radio goes silent/no sound) and other blackberry phone - bluetooth issues
Bulletin:
PI0373A
Component:
135000 visibility:rearview mirrors/devices
Summary:
This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
Bulletin:
00-03-10-006M
Component:
190000 tires
Summary:
This informational bulletin provides guidance to gm dealers when using gm approved tire force variation measurement equipment.
Bulletin:
14882
Component:
060000 engine (pws)
Summary:
14882 - special coverage. certain vehicles equipped with a 2.4l engine (laf, lea or luk) that have experienced high oil consumption may also experience a frozen and/or plugged pcv (positive crankcase ventilation) system during cold weather
Bulletin:
PIP5257
Component:
060000 engine (pws)
Summary:
This preliminary information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. technician will need to inspect the oil cooler if equipped fo
Bulletin:
PIT3271G
Component:
350000 equipment
Summary:
This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. general motors will only support a tire calibration for tires that have been sized, tested and designed fo
Bulletin:
PIT4720D
Component:
117000 digital instrument panel
Summary:
This preliminary information communication provides information to the technician that after replacing the instrument panel cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown
Bulletin:
PIP5029G
Component:
060000 engine (pws)
Summary:
This preliminary information communication provides information to the technician about vehicles that have a malfunction indicator lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. technician will need
Bulletin:
PIP5282A
Component:
060000 engine (pws)
Summary:
This preliminary information communication advises the technician about the calculation and operation of the engine oil life monitor. the monitor calculates the percent of oil life remaining, based on 3 pathways. the first pathway for oil l
Bulletin:
16-NA-222
Component:
060000 engine (pws)
Summary:
This informational bulletin provides the technician with what may happen to an engine due to lack of maintenance.
Bulletin:
PIC5492E
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d-37 history in the vehicle communication interface module or telematics communication interface contro
Bulletin:
PIT3099L
Component:
350000 equipment
Summary:
This preliminary information communication provides information to the technician about installing general motors accessory pats. technician can check service information for some accessories. technician can also contact partect for assista
Bulletin:
PIC5491F
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. technician should turn off the ignition and cancel retained accessory power. after the vehic
Bulletin:
PIP5191
Component:
060000 engine (pws)
Summary:
This preliminary information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. technician will inspect the oil pump pick-up tube to block seal being
Bulletin:
PIC4801F
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to the technician on how to diagnose and repair vehicles that may have an onstar turn-by-turn navigation the system that is inoperative. technician verifies there are no diagno
Bulletin:
PIT4864F
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to the technician about a customer?s request to install onstar bluetooth. dealer should be advised at this time, there are no provisions to add this option to vehicles that wer
Bulletin:
PIC5959A
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
This preliminary information communication provides information to the technician about vehicles that has no xm audio on certain channels but xm channel info is displayed. technician will need to contact xm and deactivate and activate the m
Bulletin:
PIC5374C
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have a frequent "off route" messages while following turn by turn route. technicians will need to remove power from the vehicle communicat
Bulletin:
PIT5264
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
This preliminary information communication provides information to the technician about vehicles that when a canadian customer may comment that when they travel to the united states, they are unable to connect to onstar or use hands free ca
Bulletin:
PIC5453A
Component:
355200 equipment:other:owners/service/other manual
Summary:
This preliminary information communication provides information to the technician that general motors and general motors of canada company do not support cross border sales. the general motors of canada customer care centre is the sole auth
Bulletin:
PIP5180
Component:
063000 engine and engine cooling:exhaust system
Summary:
This preliminary information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. technician will need to perform fuel quality test, spark t
Bulletin:
PIT4943C
Component:
030000 service brakes, hydraulic
Summary:
This preliminary information communication provides information to the technician about vehicles that have a service engine soon malfunction indicator lamp. technician may find diagnostic trouble code p0442. technician will need to review t
Bulletin:
PIP5184
Component:
110000 electrical system
Summary:
This preliminary information communication advises the technician that when replacing the camshaft part number 12626660. technician will need to ensure that the date code and the finish of the camshaft. if the cam is discolored or has chatt
Bulletin:
PIC3011H
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to the technician about vehicles that have the onstar system does not respond properly to some numbers and/or voice commands. dealer should direct the customer to review the op
Bulletin:
PIC5491E
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. technician should turn off the ignition and cancel retained accessory power. after the vehic
Bulletin:
PIP3140F
Component:
350000 equipment
Summary:
This preliminary information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. technician should look for non - general motors a
Bulletin:
PIC5953
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about vehicles that may have an issue when using bluetooth voice recognition with an iphone. technician should work with the customer to insure the phone cont
Bulletin:
PIC5959
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
This preliminary information communication provides information to the technician about vehicles that has no xm audio on certain channels but xm channel info is displayed. technician will need to contact xm and deactivate and activate the m
Bulletin:
PIC5687D
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to the technician about vehicles that loose connection between the vehicle and a bluetooth phone. technician will need to use a scan tool to check the "firmware over-the-air" v
Bulletin:
PIP4902H
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. technician will need use global diagnostic system 2 to sen
Bulletin:
PIP5163A
Component:
060000 engine and engine cooling
Summary:
This preliminary information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
Bulletin:
PIC4310J
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. technician will need to call general motors tech
Bulletin:
PIC5759A
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". dealer should advise the customer this is norm
Bulletin:
PIC5959B
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
This preliminary information communication provides information to the technician about vehicle that has no xm audio on certain channels but xm channel info is displayed. technician will need to contact xm and deactivate and activate the mo
Bulletin:
PIT3099M
Component:
356000 equipment adaptive
Summary:
This preliminary information communication provides information to the technician about installing general motors accessory pats. technician can check service information for some accessories. technician can also contact partect for assista
Bulletin:
PIP5226
Component:
060000 engine and engine cooling
Summary:
This preliminary information communication provides information to the technician about finding needle bearings during an oil change. technician will gain access to the roller rockers to inspect them. only replace the roller rocker that is
Bulletin:
13-02-32-001D
Component:
015000 steering:hydraulic power assist system
Summary:
This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature condi
Bulletin:
PIC5932
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about customers that may complain of various concerns when using bluetooth components. technician should use the preliminary information to gather information
Bulletin:
PIP5163
Component:
060000 engine and engine cooling
Summary:
This preliminary information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
Bulletin:
PIP5029E
Component:
060000 engine and engine cooling
Summary:
This preliminary information communication provides information to the technician about vehicles that have a malfunction indicator lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. technician will need
Bulletin:
PIT5236
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d stored in telematics communication interface control module. technician will need to call general mot
Bulletin:
PIC5492B
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d-37 history in the vehicle communication interface module or telematics communication interface contro
Bulletin:
PIC5491D
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. technician should turn off the ignition and cancel retained accessory power. after the vehic
Bulletin:
PIC5759
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". dealer should advise the customer this is norm
Bulletin:
PIT3099J
Component:
356000 equipment adaptive
Summary:
This preliminary information communication provides information to the technician about installing general motors accessory parts. technician can check service information for some accessories. technician can also contact partech for assist
Bulletin:
PIC4935D
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar
Bulletin:
PIC5491A
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. technician should turn off the ignition and cancel retained accessory power. after the vehic
Bulletin:
PIT4907A
Component:
030000 brakes (pws)
Summary:
This preliminary information communication provides information to the technician about brake rotors on new vehicles and replacement parts from general motors service parts operations. technician should be advised the costing should not be
Bulletin:
PIC5687B
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to the technician about vehicles that loose connection between the vehicle and a bluetooth phone. technician will need to use a scan tool to check the "firmware over-the-air" v
Bulletin:
PIC4310H
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. technician will need to call general motors tech
Bulletin:
PIC4801E
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician on how to diagnose and repair vehicles that may have an onstar turn-by-turn navigation the system that is inoperative. technician verifies there are no diagno
Bulletin:
PIT3173C
Component:
060000 engine and engine cooling
Summary:
This preliminary information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. dealer should send the correc
Bulletin:
PIC5492A
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d-37 history in the vehicle communication interface module or telematics communication interface contro
Bulletin:
PIC5687C
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to the technician about vehicles that loose connection between the vehicle and a bluetooth phone. technician will need to use a scan tool to check the "firmware over-the-air" v
Bulletin:
09-00-89-002M
Component:
355200 equipment:other:owners/service/other manual
Summary:
This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
Bulletin:
PIP5094
Component:
110000 electrical system
Summary:
This preliminary information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of
Bulletin:
PIP3140E
Component:
350000 equipment
Summary:
This preliminary information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. technician should look for non - general motors a
Bulletin:
PIC5491B
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. technician should turn off the ignition and cancel retained accessory power. after the vehic
Bulletin:
PIC4707D
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
This preliminary information communication provides information to the technician about vehicles that have at times the xm traffic or weather for the local area takes several minutes to update and may read "no data" or "updating" during tha
Bulletin:
PIT4720C
Component:
117000 digital instrument panel
Summary:
This preliminary information communication provides information to the technician that after replacing the instrument panel cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown
Bulletin:
PIT5214
Component:
350000 equipment
Summary:
This preliminary information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Bulletin:
PIC5904
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that the onstar system will not connect. technician should record module info per the latest version of pic4310 and contact general motors tech
Bulletin:
PIT3099K
Component:
350000 equipment
Summary:
This preliminary information communication provides information to the technician about installing general motors accessory pats. technician can check service information for some accessories. technician can also contact partech for assista
Bulletin:
PIC5491C
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. technician should turn off the ignition and cancel retained accessory power. after the vehic
Bulletin:
PIT5236J
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d stored in telematics communication interface control module. technician will need to ensure campaigns
Bulletin:
PIC5759B
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. dealer should advise the customer this is norm
Bulletin:
PIT4733K
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
This preliminary information communication provides information to the technician that customers may inquire as to the availability of onstar bluetooth on their vehicle. technician should be advised that vehicles with regular production opt
Bulletin:
GCUS-3-848
Component:
353000 equipment:electrical
Summary:
44180 02 - customer satisfaction. certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. dealers are to replace all applicable keys and lock cylinders with ne
Bulletin:
PIP4902J
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to the technician that general motors technical assistance center may ask for global diagnostic system 2 session log. technician will need use global diagnostic system 2 to sen
Bulletin:
PIP5338A
Component:
350000 equipment
Summary:
This preliminary information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. technician will need to use pico oscilloscope di
Bulletin:
PIP5029H
Component:
060000 engine (pws)
Summary:
This preliminary information communication provides information to the technician about vehicles that have a malfunction indicator lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. technician will need
Bulletin:
PIC5588C
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to the technician on the programming and activation of the onstar system. for many 2008 and prior model year gm vehicles, the programming is performed using the tech 2 and the
Bulletin:
PIC3278G
Component:
010000 steering
Summary:
This preliminary information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. technician will need to determine what type of call the cu
Bulletin:
PIC4801H
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to the technician on how to diagnose and repair vehicles that may have an onstar turn-by-turn navigation the system that is inoperative. technician verifies there are no diagno
Bulletin:
PIC5959C
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
This preliminary information communication provides information to the technician about vehicle that has no xm audio on certain channels but xm channel info is displayed. technician will need to contact xm and deactivate and activate the mo
Bulletin:
PIP4723B
Component:
118000 electrical system: software
Summary:
This preliminary information communicates to the dealer the process for downloading or updating operating software for the tire pressure monitor, active fuel injector tester, multi media tester, pico scope, gr8 starting/charging tester and
Bulletin:
PIC4935F
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. when performing battery parasitic drain test, there may be some confusion as to what th
Bulletin:
PIT5389C
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. technician will need to call general motors tech
Bulletin:
09-00-89-002K
Component:
355200 equipment:other:owners/service/other manual
Summary:
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
Bulletin:
PI0780A
Component:
355200 equipment:other:owners/service/other manual
Summary:
This preliminary informational bulletin provides repair information to correct a customer concern of slip or no reverse or 3rd gear, no forward, mil illuminated, dtc p0776 set.
Bulletin:
02-07-30-029X
Component:
356000 equipment adaptive
Summary:
This informational bulletin provides information on the pqc assembly replacement process - for dealers required to contact pqc prior to replacing an assembly (u.s. and canada only).
Bulletin:
12-06-01-003B
Component:
060000 engine (pws)
Summary:
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying rtv sealant.
Bulletin:
00-06-01-026G
Component:
060000 engine and engine cooling
Summary:
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Bulletin:
10-08-110-001D
Component:
356000 equipment adaptive
Summary:
This informational bulletin provides information on the proper use of gm floor mats.
Bulletin:
PIP5232C
Component:
063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
Summary:
This preliminary information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. it is recommended to inspe
Bulletin:
PIC6181
Component:
353000 equipment:electrical
Summary:
This preliminary information communication advises the technician after the onstar canada upgrade the onstar vehicle diagnostic email report is inoperative. please communicate to the customer that we apologize for this inconvenience and tha
Bulletin:
PIT5236G
Component:
118000 electrical system: software
Summary:
This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d stored in telematics communication interface control module. technician will check global warranty ma
Bulletin:
17-NA-126
Component:
203000 wheels:lugs/nuts/bolts
Summary:
This informational bulletin provides information on non-design intent wheel lock nuts and lug nuts.
Bulletin:
11-00-89-005H
Component:
355200 equipment:other:owners/service/other manual
Summary:
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
Bulletin:
14-00-90-001
Component:
071100 fuel system, gasoline:storage:tank assembly
Summary:
This informational bulletin provides additional information on the fuel tank capacitys.
Bulletin:
PIC4310K
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. technician will need to call general motors tech
Bulletin:
PIC3278F
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. technician will need to determine what type of call the cu
Bulletin:
PIT3271G
Component:
190000 tires
Summary:
This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. general motors will only support a tire calibration for tires that have been sized, tested and designed fo
Bulletin:
PIP5257
Component:
060000 engine and engine cooling
Summary:
This preliminary information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. technician will need to inspect the oil cooler if equipped fo
Bulletin:
PIP5264
Component:
060000 engine (pws)
Summary:
This preliminary information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. techni
Bulletin:
PIT5264C
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about vehicles that are travelling from canada to the united states. while in the united states they are unable to receive turn-by-turn directions. due to the
Bulletin:
PIC5953A
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about vehicles that may have an issue when using bluetooth voice recognition with an iphone. technician should work with the customer to insure the phone cont
Bulletin:
PIP5282
Component:
060000 engine and engine cooling
Summary:
This preliminary information communication advises the technician about the calculation and operation of the engine oil life monitor. the monitor calculates the percent of oil life remaining, based on 3 pathways. the first pathway for oil l
Bulletin:
PIC4310L
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. technician will need to call general motors tech
Bulletin:
PIT5399
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about connectivity concerns when connecting an apple device via usb cord. technician should insure the customer is using an original equipment manufacturer ap
Bulletin:
PIP5301A
Component:
073000 fuel system, gasoline:fuel injection system
Summary:
This preliminary information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have service engine soon malfunction indicator lamp on. technician will find diagnostic trouble code
Bulletin:
PIT5442
Component:
100000 power train
Summary:
This preliminary information communication provides information to the technician of an engine power reduced message on the driver information center after performing the canada onstar® 4g upgrade. if the concern is present park the vehicle
Bulletin:
PIC5491G
Component:
353000 equipment:electrical
Summary:
This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. technician should turn off the ignition and cancel retained accessory power. after the vehic
Bulletin:
PIC5932A
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about customers that may complain of various concerns when using bluetooth components. technician should use the preliminary information to gather information
Bulletin:
PIT5236E
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d stored in telematics communication interface control module. technician will use global diagnostic sy
Bulletin:
PIT5236F
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d stored in telematics communication interface control module. technician will check global warranty ma
Bulletin:
PIT5264B
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
This preliminary information communication provides information to the technician about vehicles that are travelling from canada to the united states. while in the united states they are unable to receive turn-by-turn directions. due to the
Bulletin:
PIP5029F
Component:
060000 engine (pws)
Summary:
This preliminary information communication provides information to the technician about vehicles that have a malfunction indicator lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. technician will need
Bulletin:
PIC5492C
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d-37 history in the vehicle communication interface module or telematics communication interface contro
Bulletin:
PIT5353
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
This preliminary information communication provides information to the technician about what xm offerings are available for vehicles. a dealer or customer can access the website listed below for vehicle specific xm offerings and availabilit
Bulletin:
PIT5236A
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d stored in telematics communication interface control module. technician will need to call general mot
Bulletin:
PIT5074H
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. the j-35616-64b is the latest test probe released for checking
Bulletin:
PIT5389B
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicle that may have an onstar system that has progression tones when pressing the blue or red button. technician will need to contact general motors t
Bulletin:
PIP5163B
Component:
060000 engine (pws)
Summary:
This preliminary information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leaka
Bulletin:
PIT3099N
Component:
355200 equipment:other:owners/service/other manual
Summary:
This preliminary information communication provides information to the technician about installing general motors accessory pats. technician can check service information for some accessories. technician can also contact partect for assista
Bulletin:
PIP5191A
Component:
060000 engine (pws)
Summary:
This preliminary information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. technician will inspect the oil pump pick-up tube to block seal being
Bulletin:
PIP5338
Component:
020000 suspension
Summary:
This preliminary information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. technician will need to use pico oscilloscope di
Bulletin:
PIC5953B
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that may have an issue when using bluetooth voice recognition with an iphone. technician should work with the customer to insure the phone cont
Bulletin:
PIT4943D
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
This preliminary information communication provides information to the technician about vehicles that have a service engine soon malfunction indicator lamp. technician may find diagnostic trouble code p0442. technician will need to review t
Bulletin:
PIT5353A
Component:
350000 equipment
Summary:
This preliminary information communication provides information to the technician about what xm offerings are available for vehicles. a dealer or customer can access the website listed below for vehicle specific xm offerings and availabilit
Bulletin:
PIP5257A
Component:
060000 engine and engine cooling
Summary:
This preliminary information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. technician will need to inspect the oil cooler if equipped fo
Bulletin:
PIT5236D
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
This preliminary information communication provides information to the technician about vehicles that have a diagnostic trouble code b101d stored in telematics communication interface control module. technician will use global diagnostic sy
Bulletin:
PIT5384A
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about vehicles that may have the onstar wireless fidelity inoperative. technician will need to contact general motors technical assistance center with a scan
Bulletin:
PIP5301
Component:
070000 fuel system, gasoline
Summary:
This preliminary information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have service engine soon malfunction indicator lamp on. technician will find diagnostic trouble code
Bulletin:
PIT5214A
Component:
020000 suspension
Summary:
This preliminary information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Bulletin:
PIC6107
Component:
110000 electrical system
Summary:
This preliminary information communication provides information to the technician about being unable to receive onstar ?over the air? updates. technician will need to press the onstar button and verify they have an active account and that t
Bulletin:
PIC3100E
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
This preliminary information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. technician should obtain a hand-held gps unit to test the odometer. i
Bulletin:
PIT5214B
Component:
020000 suspension
Summary:
This preliminary information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the suppo
Bulletin:
PIP5232B
Component:
063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
Summary:
This preliminary information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. it is recommended to inspe
Bulletin:
08-03-10-006F
Component:
190000 tires
Summary:
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of tire slowly goes flat, tire air loss, low tire pressure warning light illuminated, aluminum wheel bead seat
Bulletin:
11-00-89-005I
Component:
355200 equipment:other:owners/service/other manual
Summary:
This informational bulletin provides information on clarification of use - dealer empowerment labor operations and customer enthusiasm (u.s. only)
Bulletin:
16-NA-055
Component:
353000 equipment:electrical
Summary:
This informational bulletin provides information regarding servicing components located near sir components and how to properly disable the sir system for repairs at or near
Bulletin:
PIP4495E
Component:
162800 structure:body:hood
Summary:
This preliminary information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. technician will need to check the lower and oil pressure to t
Bulletin:
GCUS-9-939
Component:
060000 engine and engine cooling
Summary:
14582 - special coverage. on some 2008 model year (my) saturn outlook; 2008-2009 my buick allure, chevrolet equinox, chevrolet uplander, pontiac g8, pontiac montana sv6, pontiac torrent, and saturn vue; 2008-2010 my hummer h3 and pontiac g
Bulletin:
GCUS-3-557
Component:
355200 equipment:other:owners/service/other manual
Summary:
15806 - customer satisfaction program. this message was to inform dealers that bulletin 15806 was not released as scheduled on monday, may 16, 2016. this action was necessary due to an anomaly in the calibration testing that resulted in th
Bulletin:
GCUS-3-770
Component:
117000 digital instrument panel
Summary:
15806 customer satisfaction program (suspension lifted for 09-10 my). under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. th
Bulletin:
GCUS-9-1009
Component:
060000 engine and engine cooling
Summary:
14582a - special coverage (2012 model year buick enclave, lacrosse, regal; chevrolet traverse, and gmc acadia vehicles have been removed). on some various model year vehicles, the throttle-position sensor may cause the engine to run rough,
Bulletin:
PIP3535C
Component:
060000 engine and engine cooling
Summary:
This preliminary information communication informs dealer technicians of a potential whining noise that can occur after servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. dealers
Bulletin:
GCUS-3-730
Component:
118000 electrical system: software
Summary:
15806 - customer satisfaction program - under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. the impact of this potential e
Bulletin:
GCUS-3-734
Component:
118000 electrical system: software
Summary:
15806 - customer satisfaction program (my 09-10 suspended) - under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. the impac
Bulletin:
GCUS-9-1009
Component:
060000 engine and engine cooling
Summary:
14582a - special coverage (2012 model year buick enclave, lacrosse, regal; chevrolet traverse, and gmc acadia vehicles have been removed). on some various model year vehicles, the throttle-position sensor may cause the engine to run rough,
Bulletin:
10-08-64-002B
Component:
350000 equipment
Summary:
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
Bulletin:
12-03-10-002
Component:
200000 wheels
Summary:
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
Bulletin:
10-08-64-002B
Component:
350000 equipment
Summary:
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
Bulletin:
12-03-10-002
Component:
200000 wheels
Summary:
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
Bulletin:
PIP4495F
Component:
060000 engine (pws)
Summary:
This preliminary information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. technician will need to check the lower and oil pressure to t

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