2018 VOLVO XC60 Recall
- Campaign:
- 18V800000 on 11/15/2018
- Component:
- Electrical system: software
- Manufactured:
- 03/23/2016 - 10/31/2018
- Affected:
- 17,548
- Defect:
- Volvo car usa llc (volvo) is recalling certain 2017-2019 volvo xc90, s90, v60, v60 cross country, v90, xc40, xc60, and v90 cross country vehicles. the software installed in the vehicle connectivity module (vcm) may have an error causing the telematics and driver support systems to function improperly. as a result, the gps will not provide location information to emergency personnel in the event of an emergency.
- Consequence:
- If the gps location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
- Correction:
- Volvo will notify owners, and dealers will correct the software, free of charge. the recall is expected to begin january 7, 2019. owners may contact volvo customer service at 1-800-458-1552. volvo's number for this recall is r39917.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2018 VOLVO XC60 TSBs (51)
- Bulletin:
- PB77-017-2017-06
- Component:
- 200000 wheels
- Summary:
- This is a parts bulletin: wheel cross reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
- Bulletin:
- TJ33030 1 1-2017
- Component:
- 118000 electrical system: software
- Summary:
- This is a technical journal: if the rear axle causes judder/sound at parking maneuvres. (full turn and acceleration), then follow advice under service. download total upgrade software
- Bulletin:
- TJ32161.4.0-2017
- Component:
- 200000 wheels
- Summary:
- This is a technical journal: vibrations due to wheels and tire uniformity / force variation. before carrying out this tj, always start with tj 20803 to sort out if the problem is related to driveline or wheels.
- Bulletin:
- TJ33239.1.0-2017
- Component:
- 030000 brakes (pws)
- Summary:
- This is a technical journal: brake vibrations due to lockable wheel screws
- Bulletin:
- TJ32161 3 0-2017
- Component:
- 200000 wheels
- Summary:
- This is a technical journal: vibrations due to wheels and tire uniformity / force variation. before carrying out this tj, always start with tj 20803 to sort out if the problem is related to driveline or wheels.
- Bulletin:
- TJ32697 1 0-2017
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This is a technical journal: if the fuel low pressure sensor (lps) needs replacement, see updated information under service. this tj is released to inform that a method is changed in vida regarding replacement of fuel low pressure sensor (l
- Bulletin:
- TJ32958 1 1-2017
- Component:
- 354000 equipment:mechanical
- Summary:
- This is a technical journal: a whining or rattling sound may appear when revving up the engine. ( see attached sample files ). the sound may come from the balance shaft which is fitted in the oil sump area where the noise is most concentrat
- Bulletin:
- TJ33070 1 0-2017
- Component:
- 118000 electrical system: software
- Summary:
- This is a technical journal: dtc becm-p060a00 may appear when performing vida read out. if the dtc is present please follow step under service. reported symptoms are: - error message in dim becm = battery energy control module dim = driver
- Bulletin:
- TJ31295 1 8-2017
- Component:
- 110000 electrical system
- Summary:
- The infotainment system in the vehicle restarts or reboots repeatedly while driving. when this happens the ccd and the center area of the dim will go blank for a few moments and then start back up as if the vehicle has just been started up.
- Bulletin:
- K91214678
- Component:
- 100000 power train
- Summary:
- Automated manual transmission ( amt ) faults - diagnostic trouble codes ( dtcs ) p1052 - 18 , pid 33 fmi 5 intermittent fault in cold weatherupdated with new information and procedure
- Bulletin:
- SERVICE INSTRUCT
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Supplier service bulletin sent to customers regarding potential brake caliper issue.
- Bulletin:
- TJ32161 3 0-2017
- Component:
- 190000 tires
- Summary:
- This is a technical journal: vibrations due to wheels and tire uniformity / force variation. before carrying out this tj, always start with tj 20803 to sort out if the problem is related to driveline or wheels.
- Bulletin:
- TJ32903 2 0-2017
- Component:
- 060000 engine (pws)
- Summary:
- This is a technical journal: the check engine light (cel) may be illuminated without any other customer symptoms or the code becm-p0ce100 is read out with vida. please follow the advice under service. becm = battery electronic control modul
- Bulletin:
- TJ32697 1 0-2017
- Component:
- 070000 fuel system, gasoline
- Summary:
- This is a technical journal: if the fuel low pressure sensor (lps) needs replacement, see updated information under service. this tj is released to inform that a method is changed in vida regarding replacement of fuel low pressure sensor (l
- Bulletin:
- SMB00-288-2017-0
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The warranty retailer counseling process (wrcp) is used to gauge individual retailer performance on objective measures over time. by setting clear performance expectations and parameters and assisting retailers in focusing on individual pro
- Bulletin:
- TJ3357420
- Component:
- 190000 tires
- Summary:
- This is a technical journal: if vibrations occur due to issues with tires or wheels, follow the advice under service and vehicle report. service: in case of vibrations, please follow tj 20803 to establish the if the vibrations are coming fr
- Bulletin:
- TJ19245114
- Component:
- 160000 structure
- Summary:
- Volvo cars service and parts business technical journal title : vehicle type and platform identification ref no : issuing department : car market : united states and canada tj 19245 technical service partner : issue date : 3 us 7510 volvo c
- Bulletin:
- TJ3321120
- Component:
- 350000 equipment
- Summary:
- This is a technical journal: the voice control system on the above referenced models is continuously being improved. at pds and when attempting to diagnose a customer concern regarding voice controls not working or responding properly, make
- Bulletin:
- SPJ33152
- Component:
- 350000 equipment
- Summary:
- This is a service product journal:
- Bulletin:
- SPJ33143
- Component:
- 110000 electrical system
- Summary:
- This is a service product journal: windows 7: unable to open wiring diagrams windows 10: vida will crash when trying to open wiring diagram final solution: the only solution that we are aware of is to uninstall adobe svg viewer. instruction
- Bulletin:
- ST-111A
- Component:
- 350000 equipment
- Summary:
- Midtronics psc-550s and psc-700 vehicle power supply information
- Bulletin:
- TJ30499
- Component:
- 350000 equipment
- Summary:
- This is a technical journal: this tj is released to highlight the importance of not storing the remote control key close to objects that may shield radio communication between the remote control key and the car or could cause interference w
- Bulletin:
- TJ32979
- Component:
- 356000 equipment adaptive
- Summary:
- This is a technical journal: rear floor mats, fixation
- Bulletin:
- TJ23844
- Component:
- 020000 suspension
- Summary:
- Volvo cars service and parts business technical journal title : knocking noise from rear suspension , loose spring aid in upper spring seat ref no : issuing department : car market : united states and canada tj 23844 technical service partn
- Bulletin:
- TJ33198
- Component:
- 350000 equipment
- Summary:
- This is a technical journal: spa p044200 evap troubleshooting guide
- Bulletin:
- TJ33186
- Component:
- 130000 visibility
- Summary:
- This is a technical journal: if the vehicle shows the symptom of the outer rear view mirror not folding correctly, follow advise under service. perform a total software upgrade according to tj 31543.
- Bulletin:
- TJ32979
- Component:
- 356000 equipment adaptive
- Summary:
- This is a technical journal: rear floor mats, fixation
- Bulletin:
- TJ23844
- Component:
- 020000 suspension
- Summary:
- Volvo cars service and parts business technical journal title : knocking noise from rear suspension , loose spring aid in upper spring seat ref no : issuing department : car market : united states and canada tj 23844 technical service partn
- Bulletin:
- TJ33198
- Component:
- 350000 equipment
- Summary:
- This is a technical journal: spa p044200 evap troubleshooting guide
- Bulletin:
- ST-228
- Component:
- 350000 equipment
- Summary:
- This is a special tool bulletin: kits 33300313 and 33300315
- Bulletin:
- TJ32161.1
- Component:
- 190000 tires
- Summary:
- This is a technical journal: vibrations due to wheels and tire uniformity / force variation. before carrying out this tj, always start with tj 20803 to sort out if the problem is related to driveline or wheels.
- Bulletin:
- TJ33617
- Component:
- 220000 seats
- Summary:
- This is a technical journal: front seat heater, function control. if not working check the heating grid wiring.
- Bulletin:
- TJ32161.6
- Component:
- 200000 wheels
- Summary:
- This is a technical journal: vibrations due to wheels and tire uniformity/force variation. before carrying out this tj, always start with tj 20803 to sort out if the problem is related to driveline or wheels.
- Bulletin:
- SPJ33152
- Component:
- 350000 equipment
- Summary:
- This is a service product journal:
- Bulletin:
- SPJ33143
- Component:
- 110000 electrical system
- Summary:
- This is a service product journal: windows 7: unable to open wiring diagrams windows 10: vida will crash when trying to open wiring diagram final solution: the only solution that we are aware of is to uninstall adobe svg viewer. instruction
- Bulletin:
- ST-111A
- Component:
- 110000 electrical system
- Summary:
- Midtronics psc-550s and psc-700 vehicle power supply information
- Bulletin:
- TJ30499
- Component:
- 110000 electrical system
- Summary:
- This is a technical journal: this tj is released to highlight the importance of not storing the remote control key close to objects that may shield radio communication between the remote control key and the car or could cause interference w
- Bulletin:
- SMB17
- Component:
- 350000 equipment
- Summary:
- This is a service manager bulletin: retailer car delivery process. all vehicles must have a pre-delivery service and a proper customer delivery. perform all required maintenance, repairs and updates prior to delivery to customer.
- Bulletin:
- TJ32777
- Component:
- 162300 structure:body:door
- Summary:
- This is a technical journal:
- Bulletin:
- TJ32921
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- This is a technical journal: infotainment system switches to fm radio source at random
- Bulletin:
- TJ33217
- Component:
- 110000 electrical system
- Summary:
- This is a technical journal: engine remote start is intermittently not working. corrected software for this issue will be released in total upgrade, service 2.0, and pds software packages during q4 2017
- Bulletin:
- TJ32469
- Component:
- 103000 power train:automatic transmission
- Summary:
- This is a technical journal: gear shift lever inoperable
- Bulletin:
- PB89-028
- Component:
- 350000 equipment
- Summary:
- Please return stock of 31359465 towing hook to your servicing distribution center for inspection.
- Bulletin:
- SMB88-001A
- Component:
- 150000 seat belts
- Summary:
- This bulletin is a service manager bulletin. seat belt extender.
- Bulletin:
- TJ32009.2.0
- Component:
- 111000 electrical system:battery
- Summary:
- This is a technical journal: a hybrid vehicle in active usage mode uses a small amount of energy from the high voltage battery. over an extended period of time, this could lower the cell voltages and eventually degrade the battery. periodic
- Bulletin:
- K54422772
- Component:
- 060000 engine (pws)
- Summary:
- Volvo chassis - hvac recirculation door whistle - us17+obd2016 emissions, model year 2018 (common rail fuel system only)
- Bulletin:
- TJ3357420
- Component:
- 200000 wheels
- Summary:
- This is a technical journal: if vibrations occur due to issues with tires or wheels, follow the advice under service and vehicle report. service: in case of vibrations, please follow tj 20803 to establish the if the vibrations are coming fr
- Bulletin:
- TJ19245114
- Component:
- 350000 equipment
- Summary:
- Volvo cars service and parts business technical journal title : vehicle type and platform identification ref no : issuing department : car market : united states and canada tj 19245 technical service partner : issue date : 3 us 7510 volvo c
- Bulletin:
- TJ3321120
- Component:
- 980000 unknown or other
- Summary:
- This is a technical journal: the voice control system on the above referenced models is continuously being improved. at pds and when attempting to diagnose a customer concern regarding voice controls not working or responding properly, make
- Bulletin:
- ST22920180727
- Component:
- 100000 power train
- Summary:
- This is a special tool bulletin: the otc powertrain lift table is designed to safely aid the technician in removal and installation of electric vehicle and phev battery assemblies. the table fits conveniently between the 2 lift columns and
- Bulletin:
- TJ33057
- Component:
- 110000 electrical system
- Summary:
- This is a technical journal: configuration test software
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