2018 TURTLE TOP VANTERRA Recall

Campaign:

18V603000 on 09/12/2018

Component:

Equipment adaptive

Manufactured:

01/01/2013 - 08/30/2018

Affected:

180

Defect:

Turtle top is recalling certain 2013-2018 turtle top odyssey, vanterra, and terra transit transit buses, equipped with ricon s-series and k-series titanium wheelchair lifts. the wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Consequence:

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Correction:

The remedy for this recall is still under development. the manufacturer has not yet provided a notification schedule. owners may contact turtle top customer service at 1-800-296-2105.

Notes:

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.nhtsa is missing critical, required information for this safety recall. this information must be supplied through the nhtsa recalls portal within 5 working days of confirming its accuracy:- the percentage of products estimated to contain the defect or noncompliance (49 cfr 573.6 (c)(4)).- in the case of a defect, a chronology of all principal events that were the basis for the determination that the defect related to motor vehicle safety, including a summary of all warranty claims, field or service reports, and other information, with their dates of receipt (49 cfr 573.6 (c)(6)).

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