2018 SUBARU CROSSTREK Recalls (2)

Campaign:
17V701000 on 11/07/2017
Component:
Vehicle speed control:accelerator pedal
Manufactured:
05/15/2017 - 09/06/2017
Affected:
2,367
Defect:
Subaru of america, inc. (subaru) is recalling certain 2018 crosstrek vehicles. these vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
Consequence:
If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
Correction:
Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. the recall began november 14, 2017. owners may contact subaru customer service at 1-800-782-2783. subaru's number for this recall is wtr-77.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V701000 on 11/07/2017
Component:
Service brakes
Manufactured:
05/15/2017 - 09/06/2017
Affected:
2,367
Defect:
Subaru of america, inc. (subaru) is recalling certain 2018 crosstrek vehicles. these vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
Consequence:
If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
Correction:
Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. the recall began november 14, 2017. owners may contact subaru customer service at 1-800-782-2783. subaru's number for this recall is wtr-77.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2018 SUBARU CROSSTREK TSBs (62)

Bulletin:
13-100-17
Component:
350000 equipment
Summary:
Note: this is the most accurate information available at the time of printing. various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the soa paint codes to
Bulletin:
07-122-17
Component:
110000 electrical system
Summary:
Models with eyesight only. this bulletin announces reprogramming file availability to optimize the eyesight system. customers may notice the lane departure warning feature re-activates the next time the ignition is turned on, even after c
Bulletin:
hk-questionaire-
Component:
350000 equipment
Summary:
Post launch conditions may occur where certain combinations of inputs result in undesirable outputs. as such it is critical to gather all the details surrounding these events to allow sbr and harman the ability to duplicate and then evalu
Bulletin:
07-129-18
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
This bulletin announces availability of reprogramming files to optimize operation of the tire pressure monitor system?s (tpms) real-time display function. under certain high-altitude conditions, the tire pressure values displayed in the
Bulletin:
07-131-18
Component:
110000 electrical system
Summary:
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. an improperly adjusted (or faulty) stop lamp switch can cause any of the dtcs listed above to set and result in the related system?s (e. g. vdc and/or
Bulletin:
12-231-18
Component:
162000 structure:body
Summary:
( 2017-2018my impreza - 5 dr only)
Bulletin:
15-214-17
Component:
350000 equipment
Summary:
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Bulletin:
15-216-18
Component:
355200 equipment:other:owners/service/other manual
Summary:
50th anniversary editions only. this service information bulletin provides detailed part information along with installation instructions for the optional 2018my 50th anniversary badges designed to commemorate 50 years of subaru in am
Bulletin:
HARMON-TSG
Component:
350000 equipment
Summary:
The content of this ?technical support guide? is based mostly on the respective region?s owner?s manual supplements for the gen3.0 infotainment (harman model navigation/audio) system.
Bulletin:
02-170-17
Component:
060000 engine and engine cooling
Summary:
This bulletin announces part information for new active valve control system (avcs) oil control solenoid valves (ocv) which contain a redesigned internal oil seal. the new seal will eliminate potential oil seepage into the wire harness co
Bulletin:
07-123-17
Component:
110000 electrical system
Summary:
A design improvement has been made to the warning box assembly for improved responsiveness. the warning box is located inside the overhead map light assembly as shown in the illustrations below. the warning box part number has also been c
Bulletin:
07-134-18
Component:
353000 equipment:electrical
Summary:
This service information bulletin provides a new troubleshooting chart to use when diagnosing a dtc b1760 related to the occupant detection system (ods). following these diagnostic steps will help avoid unnecessary ods sensor / seat cu
Bulletin:
15-211-17R
Component:
118000 electrical system: software
Summary:
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3 audio and navigation head units utilized. the procedure will involve either
Bulletin:
15-214-17R
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
2018 audio/navigation exchange component identification and procedures. this bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Bulletin:
15-220-18
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
This service information bulletin provides troubleshooting steps to use when diagnosing concerns of the apple carplay and / or android auto feature not connecting or launching properly when a compatible device is connected to the head u
Bulletin:
16-112-18R
Component:
110000 electrical system
Summary:
This bulletin announces a design change to the cvt select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in park. the cause is contaminati
Bulletin:
18-192-18
Component:
355200 equipment:other:owners/service/other manual
Summary:
The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site. the tables contained within this bulletin are to be used as guides for bec
Bulletin:
15-211-17R
Component:
118000 electrical system: software
Summary:
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3 audio and navigation head units utilized in the models as listed above. the p
Bulletin:
17-17-13R
Component:
110000 electrical system
Summary:
Note: the airbag systems used on previous and current wrx, sti and tribeca models are not equipped with edr functionality. this bulletin provides information regarding event data recorder (edr) functionality which has been incorporated i
Bulletin:
12-231-18R
Component:
160000 structure
Summary:
This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. the shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with
Bulletin:
12-233-18R
Component:
162300 structure:body:door
Summary:
This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. the new parts make closing the doors easier while maintainin
Bulletin:
15-211-17R
Component:
118000 electrical system: software
Summary:
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3 audio and navigation head units utilized in the models as listed above. the p
Bulletin:
15-217-18
Component:
350000 equipment
Summary:
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the harman kardon gen 3 infotainment system: symptom 1: no audio output is heard but, the volume level displayed changes
Bulletin:
12-231-18R
Component:
160000 structure
Summary:
This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. the shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with
Bulletin:
12-233-18R
Component:
160000 structure
Summary:
This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. the new parts make closing the doors easier while maintainin
Bulletin:
15-211-17R
Component:
118000 electrical system: software
Summary:
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3 audio and navigation head units utilized in the models as listed above. the p
Bulletin:
15-217-18
Component:
110000 electrical system
Summary:
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the harman kardon gen 3 infotainment system: symptom 1: no audio output is heard but, the volume level displayed changes
Bulletin:
02-175-18
Component:
060000 engine and engine cooling
Summary:
This bulletin announces a design change to the pcv valve used on the models listed above. customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.
Bulletin:
12-242-18
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
This bulletin announces a design change made to the outside mirrors to address a very limited number of customer concerns regarding a rattling-type sound which may be heard when shutting the front doors. the change involves the addition o
Bulletin:
15-214-17R
Component:
350000 equipment
Summary:
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Bulletin:
02-176-18
Component:
060000 engine and engine cooling
Summary:
This service information bulletin announces a design change to the upper oil pan baffle plate used on the models listed above. the new plate has a relief to allow for use of an oil level sensor which will be used in future production.
Bulletin:
07-131-18R
Component:
110000 electrical system
Summary:
This bulletin provides a measurement and adjustment procedure for the stop lamp switch. an improperly adjusted (or faulty) stop lamp switch can cause any of the dtcs listed to set and result in the related system?s (e. g. vdc and/or eyesigh
Bulletin:
12-244-18
Component:
200000 wheels
Summary:
This bulletin outlines changes made to the rear quarter panel wheel arch garnish to eliminate gapping between the inner edge of the trim and the vehicle body.
Bulletin:
12-245-18
Component:
162300 structure:body:door
Summary:
5 door models only. this service information bulletin announces a design change to the rear gate trim panels. the change was made to the areas of the panels where they fit together to improve production line efficiency.
Bulletin:
15-211-17R
Component:
110000 electrical system
Summary:
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3 audio and navigation head units utilized in the models as listed above. the pro
Bulletin:
16-112-18R
Component:
110000 electrical system
Summary:
This bulletin announces a design change to the cvt select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in park. the cause is contaminati
Bulletin:
Harman-update-in
Component:
118000 electrical system: software
Summary:
In efforts to increase customer satisfaction, subaru of america, inc. is now allowing all retailers to perform a one-time update the head unit software for harman gen 3 audio and navigation head units.
Bulletin:
02-175-18
Component:
060000 engine and engine cooling
Summary:
This bulletin announces a design change to the pcv valve used on the models listed above. customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.
Bulletin:
05-62-18
Component:
020000 suspension
Summary:
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. the strut mount cap / seal shape has been changed (outside diameter increased by 30
Bulletin:
07-137-18
Component:
010000 steering
Summary:
Models with automatic headlight beam leveler system only. this service information bulletin announces a revision to the diagnostic procedure used when diagnosing either dtc b2910 or 2911 ?steering responsive headlight communication? lh or
Bulletin:
12-247-18
Component:
356000 equipment adaptive
Summary:
Impreza 5-door models only. this service information bulletin serves as a reminder to always make sure the rear cargo cover (a.k.a. tonneau cover) is re-installed properly after removal. although the cover fits and operates if not insta
Bulletin:
15-211-17R
Component:
118000 electrical system: software
Summary:
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3 audio and navigation head units utilized in the models as listed above. the pro
Bulletin:
15-224-18
Component:
350000 equipment
Summary:
This bulletin announces new part number information for the antenna feeder cable and head liner. it also provides helpful installation tips for properly securing the cable to the head liner so post-repair rattling sound concerns are avoided
Bulletin:
15-230-18
Component:
350000 equipment
Summary:
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving bluetooth (bt) functionality. please start by completing the harman investigation guide questionnaire as it gathers important details which w
Bulletin:
15-231-18
Component:
350000 equipment
Summary:
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. please start by completing the harman investigation guide-questionnaire as it gathers important details which will assist
Bulletin:
15-211-17R
Component:
350000 equipment
Summary:
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3 audio and navigation head units utilized in the models as listed above. the pro
Bulletin:
15-233-18
Component:
350000 equipment
Summary:
This service information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
Bulletin:
15-232-18
Component:
122000 exterior lighting:fog lights
Summary:
This service information bulletin announces a change made to the lens portion of the fog light assembly. the new lens has optimized light distribution characteristics while remaining interchangeable with the original type.
Bulletin:
WTT-79
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Subaru of america, inc. has initiated a service program for certain 2017?2019 my impreza vehicles, and certain 2018?2019 my crosstrek vehicles. this service program involves installation of reprogramming files to optimize the ecm.
Bulletin:
15-221-18R
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
This bulletin provides helpful information about operating conditions observed in the field for technicians to use when diagnosing customer concerns which may arise while operating harman gen 3.0 and 3.1 navigation and display audio systems
Bulletin:
15-226-18R
Component:
110000 electrical system
Summary:
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding usb functionality. please start by completing the harman investigation guide questionnaire as it gathers important details which will help wi
Bulletin:
15-227-18R
Component:
350000 equipment
Summary:
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the navigation system?s functionality. please start by completing the harman investigation guide questionnaire as it gathers important details which
Bulletin:
15-228-18R
Component:
350000 equipment
Summary:
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). please start by completing the harman investigation guide questionnaire as
Bulletin:
15-229-18R
Component:
350000 equipment
Summary:
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. please start by completing the harman investigation guide questionnaire as it gathers important details which will help with diagnosis a
Bulletin:
15-230-18R
Component:
350000 equipment
Summary:
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving bluetooth (bt) functionality. please start by completing the harman investigation guide questionnaire as it gathers important details which w
Bulletin:
15-231-18R
Component:
350000 equipment
Summary:
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. please start by completing the harman investigation guide-questionnaire as it gathers important details which will assist
Bulletin:
15-220-18R
Component:
110000 electrical system
Summary:
This bulletin provides troubleshooting steps to use when diagnosing concerns of the apple carplay and / or android auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Bulletin:
02-175-18R
Component:
063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
Summary:
This bulletin announces a design change to the pcv valve used on the models listed above. customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.
Bulletin:
WTT-79R
Component:
060000 engine (pws)
Summary:
Subaru of america, inc. (soa) is initiating a service program for certain 2017-2019 my impreza vehicles, and certain 2018-2019 my crosstrek vehicles. this service program involves installation of reprogramming files to optimize the ecm. sub
Bulletin:
04-22-18
Component:
010000 steering
Summary:
This bulletin announces availability of a new electric power steering (eps) rack assembly. the new eps assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when drivin
Bulletin:
16-116-18
Component:
170000 latches/locks/linkages
Summary:
This service information bulletin provides details about revised cvt select lever (shifter) components. the shape of the lock plate and output of the shift lock solenoid have been changed.
Bulletin:
15-211-17R
Component:
118000 electrical system: software
Summary:
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new harman gen 3 audio and navigation head units utilized in the models as listed above. the pro

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