2018 ROADTREK E-TREK Recalls (2)
- Campaign:
- 18V001000 on 01/02/2018
- Component:
- Equipment
- Manufactured:
- 01/01/2012 - 08/14/2017
- Affected:
- 5,185
- Defect:
- Erwin hymer group north america, inc. (erwin hymer) is recalling certain 2012-2018 roadtrek e-trek, cs adventurous, rs adventurous, ss agile, zion, zion srt, simplicity, simplicity srt, hymer aktiv, aktiv 2.0, sonne, carado banff, axion, and sunlight van one vehicles. these motorhomes are equipped with kidde e10 or eh10 fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
- Consequence:
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Correction:
- Erwin hymer will notify owners, instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 8, 2018. owners may contact erwin hymer customer service at 1-844-413-8245, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. for additional guidance consumers can contact erwin hymer group north america, inc., customer service line at 844-496-3735. erwin hymer's number for this recall is 17e062000.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V528000 on 08/15/2018
- Component:
- Fuel system, diesel:storage:tank assembly
- Manufactured:
- 06/20/2017 - 02/02/2018
- Affected:
- 33
- Defect:
- Erwin hymer group north america, inc. (erwin hymer) is recalling certain 2017-2018 roadtrek rs adventurous xl, e-trek xl, rs adventurous, and e-trek motorhomes equipped with a driver's side second row captain seat option. the diesel fuel tank may have been damaged while installing the second row seat pedestal.
- Consequence:
- A damaged fuel tank may leak fuel, increasing the risk of a fire.
- Correction:
- Erwin hymer will notify owners, and mercedes dealers will inspect the diesel fuel tank, replacing it as necessary, free of charge. the recall began september 11, 2018. owners may contact erwin hymer customer service at 1-800-663-0066. erwin hymer's number for this recall is 2018-0010.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
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