2018 NEWMAR DUTCH STAR Recalls (9)

Campaign:
17V195000 on 03/22/2017
Component:
Suspension:front:control arm
Manufactured:
04/28/2011 - 03/12/2017
Affected:
595
Defect:
Newmar corporation (newmar) is recalling certain 2017-2018 dutch star, 2016-2018 mountain aire and london aire, and 2012-2018 essex and king aire motorhomes built on a spartan motors chassis. the ball joints on the independent front suspension (ifs) modules can loosen and separate, leading to a partial loss of steering.
Consequence:
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Correction:
Newmar will notify owners, and spartan service centers will remove, clean, apply thread locker, reinstall and torqued the ball joints, as necessary, free of charge. the recall began on may 3, 2017. owners may contact spartan at 1-800-543-4277 to locate a qualified service center or contact newmar customer service at 1-574-773-7791. newmar's number for this recall is 17004.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
17V420000 on 07/04/2017
Component:
Equipment:recreational vehicle
Manufactured:
02/11/2013 - 05/15/2017
Affected:
1,289
Defect:
Newmar corporation (newmar) is recalling certain 2014-2018 newmar dutch star and 2015-2017 newmar ventana motorhomes. in the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the on position.
Consequence:
If the vehicle is being driven and the button on the remote is pushed, the night shades may lower, blocking the driver's view, possibly increasing the risk of a crash.
Correction:
Newmar will notify owners and dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the on position. the recall began on july 28, 2017. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
17V809000 on 12/19/2017
Component:
Equipment
Manufactured:
07/23/1997 - 11/02/2017
Affected:
34,699
Defect:
Newmar corporation (newmar) is recalling various 1995-2018 motorhomes. a list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v809-2309.pdf. these motorhomes are equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Consequence:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Correction:
Newmar will notify owners, and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on february 7, 2018. owners may contact kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information or owners may contact newmar customer service at 1-574-773-7791. newmar's number for this recall is 17e-062.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
17V830000 on 12/25/2017
Component:
Electrical system:wiring
Manufactured:
02/21/2016 - 10/08/2017
Affected:
2,915
Defect:
Newmar corporation (newmar) is recalling certain model year 2016-2018 bay star, bay star sport, canyon star, dutch star, essex, king aire, london aire, mountain aire, new aire, ventana and ventana le motorhomes. these vehicles may have a loose power connection at the automatic transfer switch (ats), possibly resulting in a build up of heat.
Consequence:
The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
Correction:
Newmar will notify owners, and dealers will inspect the electrical connection at the ats, tightening it as necessary, free of charge. the recall began on february 5, 2018. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V062000 on 01/21/2018
Component:
Exterior lighting:headlights
Manufactured:
11/23/2015 - 12/17/2017
Affected:
1,249
Defect:
Newmar corporation (newmar) is recalling certain 2017-2018 ventana, ventana le and dutchstar motorhomes built on a freightliner chassis. the low beam headlights do not also illuminate as intended when the high beam headlights are activated, reducing the driver's visibility. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
Consequence:
If the driver has reduced visibility, there would be an increased risk of a crash.
Correction:
Newmar will notify owners, and daimler trucks north america authorized service facilities will reprogram the freightliner chassis module, free of charge. the recall began on february 9, 2018. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V236000 on 04/15/2018
Component:
Electrical system:fuses and circuit breakers
Manufactured:
06/01/2017 - 10/11/2017
Affected:
653
Defect:
Newmar corporation (newmar) is recalling certain 2018 newmar bay star, bay star sport, canyon star, ventana le, ventana, dutch star, new aire, mountain aire, london aire, essex, and king aire motorhomes. the electrical connections in the breaker box may not be properly tightened, possibly causing the connections to overheat.
Consequence:
Overheating of the electrical connections can increase the risk of a fire.
Correction:
Newmar will notify owners, and dealers will tighten the loose electrical connections, as necessary, free of charge. the recall began on may 17, 2018. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V438000 on 07/01/2018
Component:
Electrical system
Manufactured:
01/07/2018 - 05/31/2018
Affected:
930
Defect:
Newmar corporation (newmar) is recalling certain 2018 newmar bay star, king aire, london aire, mountain aire, bay star sport, canyon star, dutch star, essex, new aire, ventana le, and ventana motorhomes. when the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.
Consequence:
If the slide-out room moves unexpectedly, it can increase the risk of injury.
Correction:
Newmar will notify owners, and dealers will replace the slide-out room controller, free of charge. the recall began august 24, 2018. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V438000 on 07/01/2018
Component:
Equipment:recreational vehicle
Manufactured:
01/07/2018 - 05/31/2018
Affected:
930
Defect:
Newmar corporation (newmar) is recalling certain 2018 newmar bay star, king aire, london aire, mountain aire, bay star sport, canyon star, dutch star, essex, new aire, ventana le, and ventana motorhomes. when the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.
Consequence:
If the slide-out room moves unexpectedly, it can increase the risk of injury.
Correction:
Newmar will notify owners, and dealers will replace the slide-out room controller, free of charge. the recall began august 24, 2018. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V518000 on 08/09/2018
Component:
Equipment:recreational vehicle
Manufactured:
01/09/2018 - 04/05/2018
Affected:
239
Defect:
Newmar corporation (newmar) is recalling certain 2018-2019 newmar ventana le, mountain aire, essex, ventana, dutch star, new aire, london aire and king aire motorhomes. the affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.
Consequence:
If the door opens during transit, it can increase the risk of injury or a crash.
Correction:
Newmar will notify owners, and dealers will readjust the door latch rod, free of charge. the recall began september 5, 2018. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2018 NEWMAR DUTCH STAR TSBs (15)

Bulletin:
RSB 477
Component:
020000 suspension
Summary:
Spartan motors usa, inc. has decided that a defect relating to motor vehicle safety exists in specific motor homes built on spartan chassis. in response, newmar corporation is publishing the following recall: nhtsa #17v 195 tc #2017-162. is
Bulletin:
RSB483
Component:
110000 electrical system
Summary:
Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. on certain motorhomes, the driver and passenger power night shades may be operated using the remote when the ignition is in the
Bulletin:
RSB485
Component:
118000 electrical system: software
Summary:
Freightliner custom chassis corporation, has initiated field service campaign sf536a to modify specific freightliner custom chassis x-line motorhome and shuttle bus chassis equipped with multiplex wiper controls, manufactured march 21, 2016
Bulletin:
RSB487
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Riverpark, inc. has recently discovered an issue with some of their sd cards that may make the dash radio freeze, run slow, and/or reboot. after testing, riverpark believes that some of the kingston sd cards were defective from the factory.
Bulletin:
TSB 493
Component:
060000 engine (pws)
Summary:
Daimler trucks north america has issued field service campaign sf543a. in response, newmar is publishing tsb 493. issue: on specific vehicles equipped with stoneridge light bar control units (lbcu), the instrument panel odometer value may
Bulletin:
PIB 494
Component:
350000 equipment
Summary:
If the coach's hwh leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. torque the mounting bolts (if needed) to 30 ft. pounds. a ground cable may also be installed to improve the overall grou
Bulletin:
TSB 497
Component:
356000 equipment adaptive
Summary:
Newmar has determined that certain 2018 dutch star and ventana coaches were shipped without a notice label regarding the showermi$er.
Bulletin:
RSB 506
Component:
110000 electrical system
Summary:
Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. issue: on certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ats) that was not prope
Bulletin:
RSB 509
Component:
110000 electrical system
Summary:
Newmar corporation has decided that certain 2017-2018 ventana, ventana le, and dutch star motorhomes built on freightliner chassis fail to comply with federal motor vehicle safety standard (fmvss) number 108, ?lamps, reflective devices, and
Bulletin:
TSB 514
Component:
110000 electrical system
Summary:
On 2017 and 2018 ventana and dutch star coaches with the 4310 floorplan and 2017 mountain aire and london aire coaches with the 4525 floorplan equipped with a 85,000 btu oasis nes hydronic heating system, the hydronic heating system fuse an
Bulletin:
RSB 519
Component:
110000 electrical system
Summary:
Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. recall nhtsa 18v 236, tc 2018-182. on certain motorhomes, there may be loose electrical connections in the breaker box that were n
Bulletin:
RSB 526
Component:
111000 electrical system:battery
Summary:
Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. nhtsa # 18v 438, tc# 2018-349 issue: after the battery disconnect is turned on, the slideout controller may cause the slideouts t
Bulletin:
PIB 529
Component:
170000 latches/locks/linkages
Summary:
This bulletin was created to inform dealers and techs that an updated linkage is available that provides a remedy for binding linkages to the power actuator. this issue often creates difficulty when locking or unlocking the compartment door
Bulletin:
PIB 527
Component:
110000 electrical system
Summary:
If a customer complains about their satellite, this product improvement bulletin may be helpful. this will only apply to coaches equipped with an hdmi/ cat6 splitter and the customer has installed a geni-type satellite receiver. in this sce
Bulletin:
RSB 528
Component:
170000 latches/locks/linkages
Summary:
Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. nhtsa 18v 518, tc# 2018-413. issue: on certain motorhomes, the latch on the entry door may not engage properly. this may allow the

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