2018 LAND ROVER RANGE ROVER SPORT Recall

Campaign:
18V625000 on 09/18/2018
Component:
Forward collision avoidance: automatic emergency braking
Manufactured:
11/12/2017 - 04/16/2018
Affected:
86
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain 2018 land rover range rover, land rover range rover sport and land rover discovery vehicles. the autonomous emergency braking (aeb) system may be disabled without warning the driver that the system is not functional.
Consequence:
If the aeb does not intervene when needed, without warning, there would be an increased risk of a crash.
Correction:
Land rover will notify owners, and dealers will update the vehicle software, free of charge. the recall began october 17, 2018. owners may contact land rover customer service at 1-800-637-6837, option 9. land rover's number for this recall is n227.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2018 LAND ROVER RANGE ROVER SPORT TSBs (231)

Bulletin:
SSM73415
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Issue: a customer may report a concern that after a dvd is inserted in the optical disc drive on vehicles manufactured with the in control touch pro infotainment system the following message is shown intermittently: "disc error - check dis
Bulletin:
SSM73532
Component:
110000 electrical system
Summary:
Issue: customer may arrive at retailer with concern relating to loss of performance and engine mil light illuminated on instrument cluster. please note:- this ssm relates only to the above vehicles fitted with aj200d high power derivatives
Bulletin:
SSM73548
Component:
350000 equipment
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery.
Bulletin:
SSM73553
Component:
110000 electrical system
Summary:
Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure * recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
Bulletin:
LTB00631NAS5
Component:
350000 equipment
Summary:
Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
Bulletin:
LTB01009NAS4
Component:
118000 electrical system: software
Summary:
Situation: in response to customer feedback on the performance of the incontrol® touch pro system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwar
Bulletin:
LTB01086NAS1
Component:
350000 equipment
Summary:
Situation: the keyless entry system lock function may not operate or operates intermittently.
Bulletin:
SFCC-14SEP17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Presentation from dealer shop foreman conference call
Bulletin:
SSM72903
Component:
030000 brakes (pws)
Summary:
issue: air-leak noise when brake pedal is pressed.
Bulletin:
SSM72903 Attachm
Component:
030000 brakes (pws)
Summary:
issue: air-leak noise when brake pedal is pressed.
Bulletin:
SSM73628
Component:
110000 electrical system
Summary:
issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
SSM73628 Attachm
Component:
110000 electrical system
Summary:
issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
SSM71942
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: the vehicle user may report that when selecting the access height mode the function does not operate correctly. instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrumen
Bulletin:
LTB01128NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
A customer may be unable to select a transmission gear and/or start the engine. a 'gearbox fault' message may also be displayed on the instrument cluster (ic). switching the ignition 'off' and then 'on' clears the fault. upon further diagno
Bulletin:
LTB01086NAS2
Component:
350000 equipment
Summary:
The keyless entry system lock function may not operate or operates intermittently.
Bulletin:
SSM73409
Component:
100000 power train
Summary:
Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
Bulletin:
SSM73800
Component:
200000 wheels
Summary:
Issue: l405, l494 and l462 wheel speed sensor harness routing changed for 18my. the routing shown in topix is incorrect
Bulletin:
SSM73800 Attachm
Component:
200000 wheels
Summary:
Issue: l405, l494 and l462 wheel speed sensor harness routing changed for 18my. the routing shown in topix is incorrect
Bulletin:
SSM73800 Attachm
Component:
200000 wheels
Summary:
Issue: l405, l494 and l462 wheel speed sensor harness routing changed for 18my. the routing shown in topix is incorrect
Bulletin:
SSM73800 Attachm
Component:
200000 wheels
Summary:
Issue: l405, l494 and l462 wheel speed sensor harness routing changed for 18my. the routing shown in topix is incorrect
Bulletin:
SSM73792
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
Bulletin:
LTB00401NAS6
Component:
010000 steering
Summary:
The steering wheel may exhibit a vibration / shimmy while driving.
Bulletin:
SSM73818
Component:
117000 digital instrument panel
Summary:
Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
Bulletin:
SSM73823
Component:
111000 electrical system:battery
Summary:
Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
Bulletin:
SSM73810
Component:
110000 electrical system
Summary:
Issue: a customer may report that the satellite navigation and text message voice feedback accent does not play back in ?american english? at the next ignition cycle, following selection on the language settings menu. the settings menu wi
Bulletin:
SSM73629
Component:
020000 suspension
Summary:
Jaguar land rover is trialling a new diagnostic procedure for wheel alignment. we require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on evoque (l538), discovery sport (l550), rr (l
Bulletin:
SFCC_08MAR18_04
Component:
350000 equipment
Summary:
Touch screen delamination
Bulletin:
SFCC_08MAR18_07
Component:
110000 electrical system
Summary:
Tcu activation at pdi
Bulletin:
SFCC_08MAR18_16
Component:
110000 electrical system
Summary:
The 'service required' warning text will not appear on the instrument cluster (ic) if a vehicle has reached its service point.
Bulletin:
SFCC_08MAR18_20
Component:
350000 equipment
Summary:
Customers may report that the interior veneer inserts are scratched.
Bulletin:
LTB01162NAS1
Component:
350000 equipment
Summary:
The interior veneer inserts may be scratched.
Bulletin:
LTB00766NAS1
Component:
110000 electrical system
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens
Bulletin:
LTB01108NAS3
Component:
110000 electrical system
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message c
Bulletin:
SSM73799
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73804
Component:
070000 fuel system, gasoline
Summary:
Issue: injector refit kit (service part number: lr105428) is shipped with bosch installation instruction sheet. installation instructions are incorrect on the bosch installation sheet.
Bulletin:
SSM73735
Component:
118000 electrical system: software
Summary:
Issue: a customer may report that the head up display (hud) feature does not display cruise control information on the inside of the windscreen following selection via the instrument panel menu. affecting 18my vehicles only manufactured w
Bulletin:
LTB01156NAS1
Component:
060000 engine (pws)
Summary:
The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) with diagnostic trouble code (dtc) p132b-77 stored in the powertrain control module (pcm).
Bulletin:
SSM73150 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
Bulletin:
SSM73150
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
Bulletin:
SSM73678
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Issue: unexpected noise from head-up display (hud)
Bulletin:
N155NAS1
Component:
110000 electrical system
Summary:
This service action supersedes update prior to sale ups0418 with immediate effect. an issue has been identified on certain vehicles within the listed affected vehicle range where it is not always possible to operate the controls on the lowe
Bulletin:
LTB01170NAS1
Component:
011000 steering:wheel and handle bar
Summary:
The steering wheel left control switch may exhibit a loss of function where the audio volume cannot be adjusted.
Bulletin:
SGI18-16
Component:
110000 electrical system
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where it is not always possible to operate the controls on the lower interactive control display module (icdm) and the interactiv
Bulletin:
SSM73845
Component:
110000 electrical system
Summary:
In the event that a srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
Bulletin:
SSM73847
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue customer may complain that ? gearbox fault is displayed on the instrument cluster (ic) flashing ?d? on the transmission control switch and/or instrument cluster (ic) following an eco stop/start event. only dtcs p0715-64 and p0700-02 a
Bulletin:
SSM73849
Component:
110000 electrical system
Summary:
Issue the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with the atcm
Bulletin:
SSM73799
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM72961
Component:
110000 electrical system
Summary:
Issue: tunescan does not operate, scrolling window animation is constantly running.
Bulletin:
SSM72543
Component:
134000 visibility:sun roof assembly
Summary:
Issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
Bulletin:
LTB01174NAS1
Component:
160000 structure
Summary:
On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
Bulletin:
N167 UPS1718-1BN
Component:
350000 equipment
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
Bulletin:
SGI18-20
Component:
350000 equipment
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
Bulletin:
LTB01086NAS3
Component:
350000 equipment
Summary:
The keyless entry system lock function may not operate or operates intermittently.
Bulletin:
SSM73799
Component:
350000 equipment
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SFCC-10MAY18-02
Component:
010000 steering
Summary:
Charge warning light illuminated /heated seats or steering wheel inoperative
Bulletin:
SSM73780
Component:
350000 equipment
Summary:
Issue: customer reports warning lamp illuminates combined with a message stating that only normal height is available. when interrogated with diagnostic equipment the following fault codes may be present: c1a20-64, c1131-92
Bulletin:
SSM72861
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:
SSM72995
Component:
161100 structure: frame and members:underbody shields
Summary:
Issue: noise evident to the front of the vehicle at 10-40 mph/16-64 kph on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? lg range rover - lg000001 to lg351464, lw rang
Bulletin:
SSM72901
Component:
060000 engine and engine cooling
Summary:
Issue: oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e. leaks incorrectly being identified as coming from the rear transmission oil seal or sump. oil wee
Bulletin:
SSM69158
Component:
350000 equipment
Summary:
issue: a customer may report a concern of no sound from the audio system, even when the volume is turned up. the audio/video button on touch-screen home page may also be greyed out.
Bulletin:
SSM72929
Component:
110000 electrical system
Summary:
Issue: the touch screen (ts) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and blank scree
Bulletin:
SSM72570
Component:
110000 electrical system
Summary:
Issue: a customer may report that intermittently a ?low battery warning? message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
Bulletin:
SSM72774
Component:
350000 equipment
Summary:
issue: a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
Bulletin:
SSM72011
Component:
350000 equipment
Summary:
Issue: the wrong component maybe replaced when troubleshooting bluetooth connectivity in car.
Bulletin:
SSM72852
Component:
350000 equipment
Summary:
Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there
Bulletin:
SSM73768
Component:
350000 equipment
Summary:
Issue: this ssm is for a ?no audio? symptom on the meridian surround sound system. the surround sound system can be recognised in the audio settings menu. if you have a meridian surround sound system then you will be able to see the surroun
Bulletin:
SSM72738
Component:
160000 structure
Summary:
Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
Bulletin:
SSM73872
Component:
350000 equipment
Summary:
Issue: when carrying out the pre delivery inspection routine using pathfinder the e-call button may not illuminate and/ or ?sos is not available? displayed on the instrument cluster? due to activation failure.
Bulletin:
LTB01191NAS1
Component:
110000 electrical system
Summary:
The engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p0030-29 and/or p2251-13 stored in the powertrain control module (pcm).
Bulletin:
N155NAS2
Component:
110000 electrical system
Summary:
This service action supersedes update prior to sale ups0418 with immediate effect. an issue has been identified on certain vehicles within the listed affected vehicle range where it is not always possible to operate the controls on the lowe
Bulletin:
SSM73943
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73866
Component:
063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
Summary:
Issue: a technician will find the following diagnostic trouble code (dtc) relevant to catalyst system efficiency, p0420-00 stored in the powertrain control module (pcm). the malfunction indicator lamp (mil) could also be illuminated.
Bulletin:
SSM73950
Component:
117000 digital instrument panel
Summary:
Issue: technician unable to reset service interval on instrument cluster using pathfinder following an oil service on 18my non plug-in hybrid electric vehicles and non hybrid electric vehicles only.
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM73928
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73928 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73949
Component:
060000 engine (pws)
Summary:
Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
Bulletin:
SFCC Jul12 2018
Component:
060000 engine (pws)
Summary:
A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance
Bulletin:
SFCC Jul12 2018
Component:
060000 engine (pws)
Summary:
A customer may complain of a lack of power when accelerating from a ?rolling stop?
Bulletin:
SFCC Jul12 2018
Component:
060000 engine (pws)
Summary:
Upon delivery of the vehicle, it is noted the vehicle will start without holding the rf key by the iau
Bulletin:
SFCC Jul12 2018
Component:
010000 steering
Summary:
A customer may report the steering feels heavier then expected.
Bulletin:
SFCC Jul12 2018
Component:
356000 equipment adaptive
Summary:
A customer may report a discoloured patch on the rear spoiler.
Bulletin:
SFCC Jul12 2018
Component:
356000 equipment adaptive
Summary:
Customers may report the finish on the hood is chipping around the vent inserts.
Bulletin:
SSM73965
Component:
110000 electrical system
Summary:
Issue: jaguar land rover has identified a concern that affects the update of the infotainment slave controller (isc) from phase 2.5 to the latest level for vehicles equipped with rear seat entertainment. this concern can leave the isc in a
Bulletin:
LTB01149NAS2
Component:
162800 structure:body:hood
Summary:
Hood open' warning message displayed on instrument cluster
Bulletin:
SSM73943.1
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73972
Component:
162300 structure:body:door
Summary:
Issue: customers are reporting that side door latches do not operate correctly. symptoms include latches that will not lock/will not unlock/will not open.
Bulletin:
SSM73916
Component:
136000 visibility:windshield wiper/washer
Summary:
Issue: jlr is investigating washer fluid leaking from the windshield washer reservoir.
Bulletin:
SGI18-28
Component:
010000 steering
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the steering wheel left control switch may not function as expected and lead to one or more of the following fea
Bulletin:
N196 UPS4418-1BN
Component:
010000 steering
Summary:
An issue has been identified on certain land rover vehicles within the listed affected vehicle range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not functio
Bulletin:
SSM73896
Component:
110000 electrical system
Summary:
Issue: while carrying out the pre delivery inspection (pdi) using pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. the message ?smart key not found? may also appear on
Bulletin:
SSM73905
Component:
050000 parking brake
Summary:
Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
Bulletin:
LTB01204NAS1
Component:
060000 engine (pws)
Summary:
The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster with diagnostic trouble code (dtc) p0234-77 stored in the powertrain control module (pcm). dtcs p2463-00 and p246b-00 may also be stored.
Bulletin:
LTB01202NAS1
Component:
010000 steering
Summary:
A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. upon further diagnosis, the
Bulletin:
SSM73912
Component:
030000 brakes (pws)
Summary:
Issue: customer reports that there is a vibration/judder when the footbrake is applied
Bulletin:
SSM73738
Component:
063000 engine and engine cooling:exhaust system
Summary:
Issue: the customer may experience a check engine light on the instrument cluster and dtc, p2002, stored in the pcm in isolation.
Bulletin:
SSM73548
Component:
162000 structure:body
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
Bulletin:
LTB01180NAS1
Component:
117000 digital instrument panel
Summary:
A 'suspension fault' message may be displayed on the instrument cluster (ic).
Bulletin:
SFCC-14JUN18-10-
Component:
061200 engine and engine cooling:engine:diesel
Summary:
A customer may complain of a check engine lamp illumination and or rough engine running.
Bulletin:
SFCC-14JUN18-11-
Component:
010000 steering
Summary:
Customers may report the charge warning light is illuminated and/or the heated seats or steering wheel heater is inoperative.
Bulletin:
SFCC-14JUN18-12
Component:
110000 electrical system
Summary:
Poor rf receiver range
Bulletin:
SFCC-14JUN18-14-
Component:
021230 suspension:front:springs:air suspension system
Summary:
A customer may report a 'suspension fault' message may be displayed on the instrument cluster (ic).
Bulletin:
SFCC-14JUN18-15-
Component:
222000 seats:mid/rear assembly
Summary:
Customers may report that the second row seat folding feature is not operating as expected.
Bulletin:
SFCC-14JUN18-16
Component:
162800 structure:body:hood
Summary:
Customers may report the finish on the hood is chipping around the vent inserts.
Bulletin:
SSM73931
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
Bulletin:
SSM73866
Component:
063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
Summary:
Issue: a technician will find the following diagnostic trouble code (dtc) relevant to catalyst system efficiency, p0420-00 stored in the powertrain control module (pcm). the malfunction indicator lamp (mil) could also be illuminated. affec
Bulletin:
LTB01108NAS4
Component:
118000 electrical system: software
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
Bulletin:
SSM70798
Component:
170000 latches/locks/linkages
Summary:
Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
Bulletin:
SSM73927
Component:
110000 electrical system
Summary:
Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM71859
Component:
356000 equipment adaptive
Summary:
Issue: customers / dealers may report a concern with the condition of seat covers
Bulletin:
SSM72456
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
Bulletin:
LTB01205NAS1
Component:
100000 power train
Summary:
The 'd' may flash on the transmission control switch (tcs) and/or instrument cluster after an auto stop/start event. dtc (diagnostic trouble code) p0715-64 and p0700-02 may be stored in the transmission control module (tcm) and a 'gearbox f
Bulletin:
SSM73943
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73866
Component:
063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
Summary:
Issue: a technician will find the following diagnostic trouble code (dtc) relevant to catalyst system efficiency, p0420-00 stored in the powertrain control module (pcm). the malfunction indicator lamp (mil) could also be illuminated.
Bulletin:
SSM73950
Component:
117000 digital instrument panel
Summary:
Issue: technician unable to reset service interval on instrument cluster using pathfinder following an oil service on 18my non plug-in hybrid electric vehicles and non hybrid electric vehicles only.
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM73928
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73928 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73949
Component:
110000 electrical system
Summary:
Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
Bulletin:
SFCC Jul12 2018
Component:
060000 engine (pws)
Summary:
A customer may complain of a lack of power when accelerating from a ?rolling stop?
Bulletin:
SFCC Jul12 2018
Component:
110000 electrical system
Summary:
Upon delivery of the vehicle, it is noted the vehicle will start without holding the rf key by the iau
Bulletin:
SFCC Jul12 2018
Component:
010000 steering
Summary:
A customer may report the steering feels heavier then expected.
Bulletin:
SFCC Jul12 2018
Component:
350000 equipment
Summary:
A customer may report a discoloured patch on the rear spoiler.
Bulletin:
SFCC Jul12 2018
Component:
162800 structure:body:hood
Summary:
Customers may report the finish on the hood is chipping around the vent inserts.
Bulletin:
SSM73965
Component:
110000 electrical system
Summary:
Issue: jaguar land rover has identified a concern that affects the update of the infotainment slave controller (isc) from phase 2.5 to the latest level for vehicles equipped with rear seat entertainment. this concern can leave the isc in a
Bulletin:
LTB01149NAS2
Component:
162800 structure:body:hood
Summary:
Hood open' warning message displayed on instrument cluster
Bulletin:
SSM73943.1
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73972
Component:
162300 structure:body:door
Summary:
Issue: customers are reporting that side door latches do not operate correctly. symptoms include latches that will not lock / will not unlock / will not open.
Bulletin:
SSM73915
Component:
131000 visibility:windshield
Summary:
Issue: jlr is investigating washer fluid leaking from the windshield washer reservoir.
Bulletin:
SGI18-28
Component:
110000 electrical system
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the steering wheel left control switch may not function as expected and lead to one or more of the following fea
Bulletin:
N196 UPS4418-1BN
Component:
110000 electrical system
Summary:
An issue has been identified on certain land rover vehicles within the listed affected vehicle range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not functio
Bulletin:
N196NAS2
Component:
010000 steering
Summary:
An issue has been identified on certain land rover vehicles within the listed affected vehicle range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not functio
Bulletin:
SSM73995
Component:
110000 electrical system
Summary:
Issue: customer reports red warning lamp illuminated with a message "suspension fault" "stop safely" "stop engine"
Bulletin:
SSM74001
Component:
350000 equipment
Summary:
Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
Bulletin:
SGI1828.2
Component:
010000 steering
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the steering wheel left control switch may not function as expected and lead to one or more of the following fea
Bulletin:
LTB01156NAS2
Component:
110000 electrical system
Summary:
The engine mil (malfunction indicator lamp) may be illuminated on the instrument cluster (ic) with dtc (diagnostic trouble code) p132b-77 stored in the powertrain control module (pcm).
Bulletin:
N186NAS1
Component:
221700 seats:front assembly:seat heater/cooler
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the incontrol® touch pro? front and rear seat heat control functionality does not operate as expected. the ability to control the rear heated se
Bulletin:
SSM74004
Component:
110000 electrical system
Summary:
Issue: customer notices ?park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock b
Bulletin:
NAS18.08.001
Component:
110000 electrical system
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the incontrol® touch pro? front and rear seat heat control functionality does not operate as expected. the abili
Bulletin:
N186NAS2
Component:
110000 electrical system
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the incontrol® touch pro? front and rear seat heat control functionality does not operate as expected. the ability to control the rear heated se
Bulletin:
LTB01160NAS1
Component:
110000 electrical system
Summary:
The lower interactive control display module (icdm) may delaminate.
Bulletin:
LTB00814NAS6
Component:
160000 structure
Summary:
The under hood lower noise vibration harshness (nvh) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
Bulletin:
LTB00766NAS2
Component:
350000 equipment
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens.
Bulletin:
LTB01149NAS3
Component:
110000 electrical system
Summary:
A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
Bulletin:
LTB01209NAS1
Component:
130000 visibility
Summary:
A surface crack may be visible on the inside of the tailgate on either side of the rear glass.
Bulletin:
SFCC09AUG18REVLR
Component:
180000 vehicle speed control
Summary:
A customer may complain of a hesitation while accelerating from a "rolling stop".
Bulletin:
SFCC09AUG18REVLR
Component:
010000 steering
Summary:
A customer may report the steering feels heavier than expected
Bulletin:
SFCC09AUG18REVLR
Component:
050000 parking brake
Summary:
A customer may report a "park brake needs calibration" message on the instrument cluster.
Bulletin:
SFCC09AUG18REVLR
Component:
110000 electrical system
Summary:
Customers may report that the rear seat heaters cannot be controlled by the front touch screen.
Bulletin:
SFCC09AUG18REVLR
Component:
162800 structure:body:hood
Summary:
Customers may report the finish on the hood is chipping around the vent inserts.
Bulletin:
LTB01191NAS2
Component:
110000 electrical system
Summary:
The engine mil (malfunction indicator lamp) may be illuminated with dtc (diagnostic trouble code) p0030-29 and/or p2251-13 stored in the powertrain control module (pcm).
Bulletin:
LTB00797NAS2
Component:
160000 structure
Summary:
A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
Bulletin:
SSM74029
Component:
350000 equipment
Summary:
Issue: a customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18my ? l405 range rover/ l494 range rover sport/ l560 range rover velar/ l462 discovery: video playback not possible although
Bulletin:
LTB01211NAS1
Component:
160000 structure
Summary:
On vehicles with an exposed carbon fiber hood, the area surrounding the hood vents on the carbon fiber hood may be delaminating.
Bulletin:
SSM74043
Component:
350000 equipment
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
Bulletin:
SSM74052
Component:
117000 digital instrument panel
Summary:
"sos limited availability" warning is displayed on instrumental cluster. issue is caused due the tcu (telematics cobntrol unit) not receiving global positioning system (gps) message within a specified time frame.
Bulletin:
LTB00898NAS2
Component:
100000 power train
Summary:
The transmission control switch (tcs) park (p) button coating may fade or delaminate.
Bulletin:
LTB01220NAS1
Component:
060000 engine and engine cooling
Summary:
A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun. the noise may also appear louder when starting the engine from a cold engine.
Bulletin:
SSM74025
Component:
060000 engine and engine cooling
Summary:
Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
SSM73896
Component:
110000 electrical system
Summary:
Issue: while carrying out the pre delivery inspection (pdi) using pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. the message ?smart key not found? may also appear on
Bulletin:
SSM73905
Component:
050000 parking brake
Summary:
Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
Bulletin:
LTB01204NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster with diagnostic trouble code (dtc) p0234-77 stored in the powertrain control module (pcm). dtcs p2463-00 and p246b-00 may also be stored.
Bulletin:
LTB01202NAS1
Component:
026000 traction control system
Summary:
A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. upon further diagnosis, the
Bulletin:
SSM73912
Component:
030000 brakes (pws)
Summary:
Issue: customer reports that there is a vibration/judder when the footbrake is applied
Bulletin:
SSM73738
Component:
060000 engine (pws)
Summary:
Issue: the customer may experience a check engine light on the instrument cluster and dtc, p2002, stored in the pcm in isolation.
Bulletin:
SSM73548
Component:
160000 structure
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
Bulletin:
LTB01180NAS1
Component:
020000 suspension
Summary:
A 'suspension fault' message may be displayed on the instrument cluster (ic).
Bulletin:
SFCC-14JUN18-10-
Component:
060000 engine (pws)
Summary:
A customer may complain of a check engine lamp illumination and or rough engine running.
Bulletin:
SFCC-14JUN18-11-
Component:
010000 steering
Summary:
Customersmay report the charge warning light is illuminated and or the heated seats or steering wheel heater is inoperative.
Bulletin:
SFCC-14JUN18-12
Component:
110000 electrical system
Summary:
Poor rf receiver range
Bulletin:
SFCC-14JUN18-14-
Component:
020000 suspension
Summary:
A customer may report a 'suspension fault' message may be displayed on the instrument cluster (ic).
Bulletin:
SFCC-14JUN18-15-
Component:
222000 seats:mid/rear assembly
Summary:
Customersmay report that the second row seat folding feature is not operating as expected.
Bulletin:
SFCC-14JUN18-16
Component:
160000 structure
Summary:
Customersmay report the finish on the hood is chipping around the vent inserts.
Bulletin:
SSM73931
Component:
353000 equipment:electrical
Summary:
Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
Bulletin:
SSM73866
Component:
110000 electrical system
Summary:
Issue: a technician will find the following diagnostic trouble code (dtc) relevant to catalyst system efficiency, p0420-00 stored in the powertrain control module (pcm). the malfunction indicator lamp (mil) could also be illuminated. affec
Bulletin:
LTB01108NAS4
Component:
118000 electrical system: software
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
Bulletin:
SSM70798
Component:
170000 latches/locks/linkages
Summary:
Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
Bulletin:
SSM73927
Component:
110000 electrical system
Summary:
Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
Bulletin:
SSM73939
Component:
353000 equipment:electrical
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM71859
Component:
350000 equipment
Summary:
Issue: customers / dealers may report a concern with the condition of seat covers
Bulletin:
SSM72456
Component:
120000 lighting (pws)
Summary:
Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
Bulletin:
LTB01205NAS1
Component:
100000 power train
Summary:
The 'd' may flash on the transmission control switch (tcs) and/or instrument cluster after an auto stop/start event. dtc (diagnostic trouble code) p0715-64 and p0700-02 may be stored in the transmission control module (tcm) and a 'gearbox f
Bulletin:
N196 UPS4418-1BN
Component:
010000 steering
Summary:
An issue has been identified on certain land rover vehicles within the listed affected vehicle range where the steering wheel left control switch may not function as expected and lead to one or more of the following features may not functio
Bulletin:
SSM73995
Component:
020000 suspension
Summary:
Issue: customer reports red warning lamp illuminated with a message "suspension fault" "stop safely" "stop engine"
Bulletin:
SSM73995 (2)
Component:
020000 suspension
Summary:
Issue: customer reports red warning lamp illuminated with a message "suspension fault" "stop safely" "stop engine"
Bulletin:
SGI18-28
Component:
010000 steering
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the steering wheel left control switch may not function as expected and lead to one or more of the following fea
Bulletin:
N186NAS1
Component:
220000 seats
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the incontrol® touch pro? front and rear seat heat control functionality does not operate as expected. the ability to control the rear heated se
Bulletin:
SSM74004
Component:
050000 parking brake
Summary:
Issue: customer notices ?park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock b
Bulletin:
NAS18.08.001
Component:
220000 seats
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the incontrol® touch pro? front and rear seat heat control functionality does not operate as expected. the abili
Bulletin:
N186NAS2
Component:
220000 seats
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the incontrol® touch pro? front and rear seat heat control functionality does not operate as expected. the ability to control the rear heated se
Bulletin:
LTB01160NAS1
Component:
110000 electrical system
Summary:
The lower interactive control display module (icdm) may delaminate.
Bulletin:
LTB00814NAS6
Component:
162800 structure:body:hood
Summary:
The under hood lower noise vibration harshness (nvh) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
Bulletin:
LTB00766NAS2
Component:
117000 digital instrument panel
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens.
Bulletin:
LTB01149NAS3
Component:
162800 structure:body:hood
Summary:
A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
Bulletin:
LTB01209NAS1
Component:
162500 structure:body:tailgate
Summary:
A surface crack may be visible on the inside of the tailgate on either side of the rear glass.
Bulletin:
SFCC_09AUG18_REV
Component:
060000 engine (pws)
Summary:
A customer may complain of a check engine lamp illumination or poor engine performance
Bulletin:
SFCC_09AUG18_REV
Component:
060000 engine (pws)
Summary:
A customer may complain of a hesitation while accelerating from a "rolling stop".
Bulletin:
SFCC_09AUG18_REV
Component:
010000 steering
Summary:
A customer may report the steering feels heavier than expected
Bulletin:
SFCC_09AUG18_REV
Component:
050000 parking brake
Summary:
A customer may report a "park brake needs calibration" message on the instrument cluster.
Bulletin:
SFCC_09AUG18_REV
Component:
221700 seats:front assembly:seat heater/cooler
Summary:
Customers may report that the rear seat heaters cannot be controlled by the front touch screen.
Bulletin:
SFCC_09AUG18_REV
Component:
162800 structure:body:hood
Summary:
Customers may report the finish on the hood is chipping around the vent inserts.
Bulletin:
LTB01202NAS2
Component:
010000 steering
Summary:
A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. upon further diagnosis, the
Bulletin:
LTB00797NAS2
Component:
162500 structure:body:tailgate
Summary:
A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
Bulletin:
SSM74029
Component:
350000 equipment
Summary:
Issue: a customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18my ? l405 range rover/ l494 range rover sport/ l560 range rover velar/ l462 discovery: video playback not possible although
Bulletin:
LTB01211NAS1
Component:
162800 structure:body:hood
Summary:
On vehicles with an exposed carbon fiber hood, the area surrounding the hood vents on the carbon fiber hood may be delaminating.
Bulletin:
SSM74043
Component:
110000 electrical system
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
Bulletin:
SSM74052
Component:
117000 digital instrument panel
Summary:
"sos limited availability" warning is displayed on ic (instrument cluster along with diagnostic trouble code (dtc) u3000-49 logged in the tcu (telematics control unit)).
Bulletin:
LTB00898NAS2
Component:
100000 power train
Summary:
The transmission control switch (tcs) park (p) button coating may fade or delaminate.
Bulletin:
LTB01220NAS1
Component:
060000 engine (pws)
Summary:
A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun. the noise may also appear louder when starting the engine from a cold engine.
Bulletin:
SSM74025
Component:
060000 engine and engine cooling
Summary:
Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
N215 UPS7618-2BN
Component:
160000 structure
Summary:
An issue has been identified on certain land rover vehicles within the listed affected vehicle range where the area surrounding the hood vents may be delaminating.
Bulletin:
LTB01211NAS2
Component:
350000 equipment
Summary:
On vehicles with a carbon fiber hood, the area surrounding the hood vents on the carbon fiber hood may be delaminating.
Bulletin:
NAS18.10.004
Component:
350000 equipment
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the area surrounding the hood vents may be delaminating.
Bulletin:
LTB01241NAS1
Component:
350000 equipment
Summary:
A 'boom' type noise may be heard within the passenger compartment when using the infotainment system.
Bulletin:
LTB01254NAS1
Component:
100000 power train
Summary:
The engine mil (malfunction indicator lamp) may be illuminated and a restricted performance message may be displayed. upon further investigation, dtc (diagnostic trouble code) p0299-77 is stored in the powertrain control module (pcm).
Bulletin:
LTB01248NAS1
Component:
030000 brakes (pws)
Summary:
The epb (electric park brake) warning lamp may be illuminated, the 'park brake needs calibration' message may be displayed, and the epb may not release. upon further diagnosis, dtc (diagnostic trouble code) c2007-72 and c2008-72 may be stor
Bulletin:
SSM74025
Component:
060000 engine and engine cooling
Summary:
The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
SSM73872
Component:
110000 electrical system
Summary:
When carrying out the pre delivery inspection routine using pathfinder the e-call button may not illuminate and/ or sos is not available? displayed on the instrument cluster? due to activation failure.
Bulletin:
LTB01210NAS1
Component:
117000 digital instrument panel
Summary:
The cruise control status and set speed may not be displayed on the head up display (hud). it does display the status and set speed in the instrument cluster.
Bulletin:
SSM74130
Component:
110000 electrical system
Summary:
Jaguar land rover released pathfinder 195 on 11th october and symptom driven diagnostics (sdd) 154.05 on 8th october. as part of our continued efforts in increasing our customer experience, the release contains the latest incontrol softwar
Bulletin:
SSM74004v2
Component:
110000 electrical system
Summary:
Customer notices ?park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock brake sy
Bulletin:
SSM74004
Component:
110000 electrical system
Summary:
Customer notices park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock brake sys

Home | Privacy