2018 LAND ROVER DISCOVERY Recall
- Campaign:
- 18V625000 on 09/18/2018
- Component:
- Forward collision avoidance: automatic emergency braking
- Manufactured:
- 11/14/2017 - 02/12/2018
- Affected:
- 86
- Defect:
- Jaguar land rover north america, llc (land rover) is recalling certain 2018 land rover range rover, land rover range rover sport and land rover discovery vehicles. the autonomous emergency braking (aeb) system may be disabled without warning the driver that the system is not functional.
- Consequence:
- If the aeb does not intervene when needed, without warning, there would be an increased risk of a crash.
- Correction:
- Land rover will notify owners, and dealers will update the vehicle software, free of charge. the recall began october 17, 2018. owners may contact land rover customer service at 1-800-637-6837, option 9. land rover's number for this recall is n227.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2018 LAND ROVER DISCOVERY TSBs (258)
- Bulletin:
- SSM73453
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: retailers are reporting that the issue remains after completing ltb00827.
- Bulletin:
- SSM73455
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: customers are reporting the bonnet open signal is showing on the instrument cluster.
- Bulletin:
- SSM73458
- Component:
- 162300 structure:body:door
- Summary:
- Issue: customers are reporting a door rattle from one or more doors.
- Bulletin:
- SSM73469
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: customers require a rear screen replacement. potential customer symptoms may include: *poor radio reception. *poor window demist/defrost.
- Bulletin:
- LTB01029NAS1
- Component:
- 030000 brakes (pws)
- Summary:
- Situation: a noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
- Bulletin:
- SSM73421
- Component:
- 284000 back over prevention: camera system
- Summary:
- Issue: land rover has received reports where during diagnosis of the surround camera system the diagnostic trouble code (dtc) b12bd-31 "rear camera - no signal" and or u1a4b-49 "control module processor b - internal failure" stored in the
- Bulletin:
- SSM73437
- Component:
- 010000 steering
- Summary:
- Issue: vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
- Bulletin:
- SSM73415
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Issue: a customer may report a concern that after a dvd is inserted in the optical disc drive on vehicles manufactured with the in control touch pro infotainment system the following message is shown intermittently: "disc error - check dis
- Bulletin:
- LTB01094NAS1
- Component:
- 220000 seats
- Summary:
- Situation: when operating the third row seat intelligent seat fold feature, the left seatback may fold down and then return to the raised position.
- Bulletin:
- SSM73532
- Component:
- 110000 electrical system
- Summary:
- Issue: customer may arrive at retailer with concern relating to loss of performance and engine mil light illuminated on instrument cluster. please note:- this ssm relates only to the above vehicles fitted with aj200d high power derivatives
- Bulletin:
- SSM73548
- Component:
- 350000 equipment
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery.
- Bulletin:
- SSM73527
- Component:
- 138000 visibility:defroster/defogger system
- Summary:
- Issue: a customer may express a concern of one or more of the following symptoms: * cycling vent temperatures, blowing warm and then cold. * misting up of the front, side or rear screen(s) in cool ambient air temperatures (less than 15°c
- Bulletin:
- SSM73553
- Component:
- 110000 electrical system
- Summary:
- Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure * recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
- Bulletin:
- LTB00837NAS3
- Component:
- 100000 power train
- Summary:
- Situation: a fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident.
- Bulletin:
- LTB01009NAS4
- Component:
- 118000 electrical system: software
- Summary:
- Situation: in response to customer feedback on the performance of the incontrol® touch pro system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwar
- Bulletin:
- LTB01086NAS1
- Component:
- 350000 equipment
- Summary:
- Situation: the keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- SSM73563
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: customer reports warning lamp illuminates combined with a message stating that only normal height is available. when interrogated with diagnostic equipment the following fault codes may be present: c1a20-64, c1131-92
- Bulletin:
- SFCC-14SEP17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Presentation from dealer shop foreman conference call
- Bulletin:
- N142 UPS10817-1b
- Component:
- 350000 equipment
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the front and rear carpet mats are missing from the vehicle.
- Bulletin:
- LTB01120NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- A lack of cooling from the air conditioning (a/c) system may be evident.
- Bulletin:
- SGI17-58
- Component:
- 350000 equipment
- Summary:
- A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the front and rear carpet mats are missing from the vehicle. this program does not apply to any vehicle already registered
- Bulletin:
- SSM73688
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
- Bulletin:
- SSM73692
- Component:
- 130000 visibility
- Summary:
- Issue: customers are reporting various issues with sun visors. these include, but are not limited to: ?loose retaining clips (attachment1) ?sun visors not being held in place by the retaining clip (attachment2). ?inability to hold position
- Bulletin:
- SSM73692 Attachm
- Component:
- 130000 visibility
- Summary:
- Issue: customers are reporting various issues with sun visors. these include, but are not limited to: ?loose retaining clips (attachment1) ?sun visors not being held in place by the retaining clip (attachment2). ?inability to hold position
- Bulletin:
- SSM73692 Attachm
- Component:
- 130000 visibility
- Summary:
- Issue: customers are reporting various issues with sun visors. these include, but are not limited to: ?loose retaining clips (attachment1) ?sun visors not being held in place by the retaining clip (attachment2). ?inability to hold position
- Bulletin:
- SSM73692 Attachm
- Component:
- 130000 visibility
- Summary:
- Issue: customers are reporting various issues with sun visors. these include, but are not limited to: ?loose retaining clips (attachment1) ?sun visors not being held in place by the retaining clip (attachment2). ?inability to hold position
- Bulletin:
- SSM73692 Attachm
- Component:
- 130000 visibility
- Summary:
- Issue: customers are reporting various issues with sun visors. these include, but are not limited to: ?loose retaining clips (attachment1) ?sun visors not being held in place by the retaining clip (attachment2). ?inability to hold position
- Bulletin:
- SSM73699
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addit
- Bulletin:
- SA17TE-10
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Re: temporary suspension of 17c next generation infotainment (ngi) download
- Bulletin:
- SSM73705
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Issue: cd/dvd disc can be inserted into the vehicle but will not play or eject.
- Bulletin:
- SSM73705 Attachm
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Issue: cd/dvd disc can be inserted into the vehicle but will not play or eject.
- Bulletin:
- LTB00836NAS4
- Component:
- 162510 structure:body:tailgate:hinge and attachments
- Summary:
- The tailgate interior trim panel may become detached from the tailgate during closing.
- Bulletin:
- LTB01121NAS1
- Component:
- 354000 equipment:mechanical
- Summary:
- The front stowage compartment, located behind the integrated control panel (icp), may not open.
- Bulletin:
- SSM73521
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
- Bulletin:
- SSM73587
- Component:
- 353600 equipment:air conditioner
- Summary:
- Issue: a customer may report that there is a noticeable temperature difference between the left hand and right hand heating ventilation air conditioning (hvac) vents when the temperatures selected on the front integrated control panel are s
- Bulletin:
- SSM73587 Attachm
- Component:
- 353600 equipment:air conditioner
- Summary:
- Issue: a customer may report that there is a noticeable temperature difference between the left hand and right hand heating ventilation air conditioning (hvac) vents when the temperatures selected on the front integrated control panel are s
- Bulletin:
- SSM73628
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
- Bulletin:
- SSM73628 Attachm
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
- Bulletin:
- SSM73703
- Component:
- 162800 structure:body:hood
- Summary:
- Issue: retailors are replacing hood/bonnet seals (see fig.1 & 2 of attached illustrations) that are visually different between left and right hand side. affected part numbers are: ?lr076984 ?lr076973
- Bulletin:
- SSM73703 Attachm
- Component:
- 162800 structure:body:hood
- Summary:
- Issue: retailors are replacing hood/bonnet seals (see fig.1 & 2 of attached illustrations) that are visually different between left and right hand side. affected part numbers are: ?lr076984 ?lr076973
- Bulletin:
- SSM73702
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: customers have reported hse badges on the trunk of hse luxury vehicles. retailers are replacing the hse badge to meet customer expectation. cause: at 17 model year, the "hse luxury" badge has been replaced with "hse". please see the
- Bulletin:
- SSM73702 Attachm
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: customers have reported hse badges on the trunk of hse luxury vehicles. retailers are replacing the hse badge to meet customer expectation. cause: at 17 model year, the "hse luxury" badge has been replaced with "hse". please see the
- Bulletin:
- N131 UPS9317-2bN
- Component:
- 350000 equipment
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where under certain user scenarios the following may be experienced: ? displayed ambient air temperature lower than expected ? excessive heating of th
- Bulletin:
- SSM73628
- Component:
- 110000 electrical system
- Summary:
- issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
- Bulletin:
- SSM73628 Attachm
- Component:
- 110000 electrical system
- Summary:
- issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
- Bulletin:
- LTB01119NAS2
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The ambient air temperature display may not be correct.
- Bulletin:
- LTB01086NAS2
- Component:
- 350000 equipment
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- SSM73409
- Component:
- 100000 power train
- Summary:
- Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
- Bulletin:
- SSM73800
- Component:
- 200000 wheels
- Summary:
- Issue: l405, l494 and l462 wheel speed sensor harness routing changed for 18my. the routing shown in topix is incorrect
- Bulletin:
- SSM73800 Attachm
- Component:
- 200000 wheels
- Summary:
- Issue: l405, l494 and l462 wheel speed sensor harness routing changed for 18my. the routing shown in topix is incorrect
- Bulletin:
- SSM73800 Attachm
- Component:
- 200000 wheels
- Summary:
- Issue: l405, l494 and l462 wheel speed sensor harness routing changed for 18my. the routing shown in topix is incorrect
- Bulletin:
- SSM73800 Attachm
- Component:
- 200000 wheels
- Summary:
- Issue: l405, l494 and l462 wheel speed sensor harness routing changed for 18my. the routing shown in topix is incorrect
- Bulletin:
- LTB01151NAS1
- Component:
- 353000 equipment:electrical
- Summary:
- During a bluetooth® call, an interference/screech/popping noise may be heard.
- Bulletin:
- SSM73819
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: a customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined.
- Bulletin:
- SSM73819 Attachm
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: a customer may report a chip or delamination to the bottom edge of the outer tail lamp on their vehicle and on inspection no external causal factors can be determined.
- Bulletin:
- SSM73792
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
- Bulletin:
- LTB00994NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- While moving at speeds over approximately 70 km/h (40 mph), the vehicle may seem unstable and/or appear to drift on a smooth road surface. the dynamic stability control (dsc) malfunction indicator lamp (mil) may also illuminate on the instr
- Bulletin:
- LTB00401NAS6
- Component:
- 010000 steering
- Summary:
- The steering wheel may exhibit a vibration / shimmy while driving.
- Bulletin:
- SSM73818
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
- Bulletin:
- SSM73827
- Component:
- 162000 structure:body
- Summary:
- A customer may express concern that the exterior a-post/windscreen trim has become loose or detached from their vehicle (see attachment ?1?).
- Bulletin:
- SSM73827 Attachm
- Component:
- 162000 structure:body
- Summary:
- A customer may express concern that the exterior a-post/windscreen trim has become loose or detached from their vehicle (see attachment ?1?).
- Bulletin:
- SSM73827 Attachm
- Component:
- 162000 structure:body
- Summary:
- A customer may express concern that the exterior a-post/windscreen trim has become loose or detached from their vehicle (see attachment ?1?).
- Bulletin:
- SSM73827 Attachm
- Component:
- 162000 structure:body
- Summary:
- A customer may express concern that the exterior a-post/windscreen trim has become loose or detached from their vehicle (see attachment ?1?).
- Bulletin:
- SSM73827 Attachm
- Component:
- 162000 structure:body
- Summary:
- A customer may express concern that the exterior a-post/windscreen trim has become loose or detached from their vehicle (see attachment ?1?).
- Bulletin:
- SSM73823
- Component:
- 111000 electrical system:battery
- Summary:
- Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
- Bulletin:
- SSM73629
- Component:
- 020000 suspension
- Summary:
- Jaguar land rover is trialling a new diagnostic procedure for wheel alignment. we require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on evoque (l538), discovery sport (l550), rr (l
- Bulletin:
- SSM73635
- Component:
- 118000 electrical system: software
- Summary:
- Issue: vehicle fails pdi routine due to telematics will not activate ? e-call button fails to illuminate
- Bulletin:
- LTB00836NAS5
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- The tailgate interior trim panel may become detached from the tailgate during closing.
- Bulletin:
- LTB01145NAS2
- Component:
- 110000 electrical system
- Summary:
- A rattle noise may be evident from the engine compartment and/or the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster. upon further investigation, diagnostic trouble codes (dtcs) p052a-00, p0011-71, and/o
- Bulletin:
- SFCC_08MAR18_03
- Component:
- 350000 equipment
- Summary:
- Buzz/warble noise heard by the recipient of a bluetooth phone call.
- Bulletin:
- SFCC_08MAR18_07
- Component:
- 110000 electrical system
- Summary:
- Tcu activation at pdi
- Bulletin:
- SFCC_08MAR18_08
- Component:
- 110000 electrical system
- Summary:
- A customer may complain of a check engine lamp or restricted performance message.
- Bulletin:
- SFCC_08MAR18_16
- Component:
- 110000 electrical system
- Summary:
- The 'service required' warning text will not appear on the instrument cluster (ic) if a vehicle has reached its service point.
- Bulletin:
- SFCC_08MAR18_21
- Component:
- 176100 latches/locks/linkages:hood:latch
- Summary:
- Customers may report the hood is difficult to open.
- Bulletin:
- LTB00929NAS3
- Component:
- 173100 latches/locks/linkages:tailgate:latch
- Summary:
- On vehicles fitted with a powered tailgate, the tailgate lift struts may not support the tailgate in the full open position.
- Bulletin:
- LTB00766NAS1
- Component:
- 110000 electrical system
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens
- Bulletin:
- LTB01108NAS3
- Component:
- 110000 electrical system
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message c
- Bulletin:
- LTB01029NAS2
- Component:
- 030000 service brakes, hydraulic
- Summary:
- A noise from front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
- Bulletin:
- SSM73799
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73804
- Component:
- 070000 fuel system, gasoline
- Summary:
- Issue: injector refit kit (service part number: lr105428) is shipped with bosch installation instruction sheet. installation instructions are incorrect on the bosch installation sheet.
- Bulletin:
- LTB01030NAS3
- Component:
- 354000 equipment:mechanical
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- SSM73731
- Component:
- 110000 electrical system
- Summary:
- Issue: drivers airbag module (dab) replacement procedure differs between pre and post 17.75 mynas spec discovery sport vehicles
- Bulletin:
- SSM73735
- Component:
- 118000 electrical system: software
- Summary:
- Issue: a customer may report that the head up display (hud) feature does not display cruise control information on the inside of the windscreen following selection via the instrument panel menu. affecting 18my vehicles only manufactured w
- Bulletin:
- LTB00827NAS8
- Component:
- 162000 structure:body
- Summary:
- A ticking noise may be evident from the 'b' pillar area.
- Bulletin:
- LTB01149NAS1
- Component:
- 110000 electrical system
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- LTB01156NAS1
- Component:
- 060000 engine (pws)
- Summary:
- The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) with diagnostic trouble code (dtc) p132b-77 stored in the powertrain control module (pcm).
- Bulletin:
- SSM73150 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
- Bulletin:
- SSM73150
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
- Bulletin:
- SFCC-11JAN18 Att
- Component:
- 118000 electrical system: software
- Summary:
- A customer may report the cabin temperature cycles between too cold and too hot.
- Bulletin:
- SFCC-11JAN18 Att
- Component:
- 162800 structure:body:hood
- Summary:
- A customer may report difficulty in opening the hood.
- Bulletin:
- SSM73845
- Component:
- 110000 electrical system
- Summary:
- In the event that a srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
- Bulletin:
- SSM73709
- Component:
- 060000 engine (pws)
- Summary:
- Issue: oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear t
- Bulletin:
- SSM73847
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue customer may complain that ? gearbox fault is displayed on the instrument cluster (ic) flashing ?d? on the transmission control switch and/or instrument cluster (ic) following an eco stop/start event. only dtcs p0715-64 and p0700-02 a
- Bulletin:
- SSM73849
- Component:
- 110000 electrical system
- Summary:
- Issue the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with the atcm
- Bulletin:
- SSM73799
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM72796
- Component:
- 162500 structure:body:tailgate
- Summary:
- Issue: retailers are reporting tailgate alignment and alignment related issues.
- Bulletin:
- SSM72961
- Component:
- 110000 electrical system
- Summary:
- Issue: tunescan does not operate, scrolling window animation is constantly running.
- Bulletin:
- SSM73635
- Component:
- 110000 electrical system
- Summary:
- Issue: vehicle fails pdi routine due to telematics will not activate ? e-call button fails to illuminate
- Bulletin:
- SSM72543
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
- Bulletin:
- LTB01174NAS1
- Component:
- 160000 structure
- Summary:
- On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
- Bulletin:
- SSM73864
- Component:
- 180000 vehicle speed control
- Summary:
- Issue: a customer may experience a hesitation or shudder while driving approximately 30-55 mph and at 1400 -2000 rpms. the engine speed begins to visibly flutter on the tachometer during a cold start. this hesitation is felt under these
- Bulletin:
- N167 UPS1718-1BN
- Component:
- 350000 equipment
- Summary:
- A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
- Bulletin:
- N151NAS2
- Component:
- 353600 equipment:air conditioner
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air conditio
- Bulletin:
- SGI18-20
- Component:
- 350000 equipment
- Summary:
- A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
- Bulletin:
- LTB01086NAS3
- Component:
- 350000 equipment
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- SSM73799
- Component:
- 350000 equipment
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM72624
- Component:
- 220000 seats
- Summary:
- Issue: during pdi, an additional bag of unused seat trim parts (as per the image attached) may be discovered inside those vehicles fitted with non-sliding, fixed 2nd row seats.
- Bulletin:
- SSM72636
- Component:
- 220000 seats
- Summary:
- Issue: any issue affecting the operation of climate control seats. for example: seat heating or cooling inoperative, intermittent operation, noisy operation, poor heating or cooling efficiency, heating or cooling operation slow.
- Bulletin:
- SSM73291
- Component:
- 100000 power train
- Summary:
- Discovery sport (lc) 2015my onwards & range rover evoque (lv) 2014my onwards fitted with 9hp48 9-speed automatic transmission: retailers reporting these vehicles are flagging the following (tcm) transmission control module dtc?s p2545-86 an
- Bulletin:
- SSM73065
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
- Bulletin:
- SSM73458
- Component:
- 160000 structure
- Summary:
- Issue: customers are reporting a door rattle from one or more doors.
- Bulletin:
- SSM72796
- Component:
- 020000 suspension
- Summary:
- Issue: retailers are reporting tailgate alignment and alignment related issues.
- Bulletin:
- SSM72995
- Component:
- 161100 structure: frame and members:underbody shields
- Summary:
- Issue: noise evident to the front of the vehicle at 10-40 mph/16-64 kph on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? lg range rover - lg000001 to lg351464, lw rang
- Bulletin:
- SSM72774
- Component:
- 350000 equipment
- Summary:
- issue: a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
- Bulletin:
- SSM72011
- Component:
- 350000 equipment
- Summary:
- Issue: the wrong component maybe replaced when troubleshooting bluetooth connectivity in car.
- Bulletin:
- SSM72852
- Component:
- 350000 equipment
- Summary:
- Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there
- Bulletin:
- SSM73768
- Component:
- 350000 equipment
- Summary:
- Issue: this ssm is for a ?no audio? symptom on the meridian surround sound system. the surround sound system can be recognised in the audio settings menu. if you have a meridian surround sound system then you will be able to see the surroun
- Bulletin:
- SSM73705
- Component:
- 350000 equipment
- Summary:
- Issue: cd/dvd disc can be inserted into the vehicle but will not play or eject.
- Bulletin:
- SSM72738
- Component:
- 160000 structure
- Summary:
- Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
- Bulletin:
- SSM73872
- Component:
- 350000 equipment
- Summary:
- Issue: when carrying out the pre delivery inspection routine using pathfinder the e-call button may not illuminate and/ or ?sos is not available? displayed on the instrument cluster? due to activation failure.
- Bulletin:
- LTB01191NAS1
- Component:
- 110000 electrical system
- Summary:
- The engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p0030-29 and/or p2251-13 stored in the powertrain control module (pcm).
- Bulletin:
- LTB00990NAS4
- Component:
- 045000 service brakes, air:disc
- Summary:
- Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking
- Bulletin:
- SSM73943
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943 Attachm
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943 Attachm
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73947
- Component:
- 060000 engine (pws)
- Summary:
- Issue: the customer reports a mil and p144c-00 is observed in the pcm.
- Bulletin:
- SSM73950
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: technician unable to reset service interval on instrument cluster using pathfinder following an oil service on 18my non plug-in hybrid electric vehicles and non hybrid electric vehicles only.
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM73703
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are replacing under bonnet nvh inserts (see fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
- Bulletin:
- SSM73703 Attachm
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are replacing under bonnet nvh inserts (see fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
- Bulletin:
- SSM73928
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73928 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73949
- Component:
- 060000 engine (pws)
- Summary:
- Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
- Bulletin:
- SSM73959
- Component:
- 073100 fuel system, gasoline:fuel injection system:fuel rail
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
- Bulletin:
- SFCC Jul12 2018
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance
- Bulletin:
- SFCC Jul12 2018
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a lack of power when accelerating from a ?rolling stop?
- Bulletin:
- SFCC Jul12 2018
- Component:
- 060000 engine (pws)
- Summary:
- Upon delivery of the vehicle, it is noted the vehicle will start without holding the rf key by the iau
- Bulletin:
- SSM73965
- Component:
- 110000 electrical system
- Summary:
- Issue: jaguar land rover has identified a concern that affects the update of the infotainment slave controller (isc) from phase 2.5 to the latest level for vehicles equipped with rear seat entertainment. this concern can leave the isc in a
- Bulletin:
- N151NAS3
- Component:
- 353000 equipment:electrical
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air conditio
- Bulletin:
- LTB01149NAS2
- Component:
- 162800 structure:body:hood
- Summary:
- Hood open' warning message displayed on instrument cluster
- Bulletin:
- SSM73980
- Component:
- 010000 steering
- Summary:
- Issue: the customer may express a concern that vehicles drift to the right during straight ahead driving. the concern is coupled with a need to constantly apply an opposing force at the steering wheel to maintain straight ahead driving.
- Bulletin:
- SSM73943.1
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943.1 Attac
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943.1 Attac
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73972
- Component:
- 162300 structure:body:door
- Summary:
- Issue: customers are reporting that side door latches do not operate correctly. symptoms include latches that will not lock/will not unlock/will not open.
- Bulletin:
- SSM73945
- Component:
- 118000 electrical system: software
- Summary:
- Issue: when performing a software update on the hvac (heating ventilation and air conditioning control module) the update fails stating sdd (symptom driven diagnostics) has failed to resolve software.
- Bulletin:
- SSM73902
- Component:
- 110000 electrical system
- Summary:
- Issue: a customer may express concern that during an in-vehicle call, the 3rd party experiences a lot of echo with the 3rd party hearing their own voice after a short delay.
- Bulletin:
- SSM73896
- Component:
- 110000 electrical system
- Summary:
- Issue: while carrying out the pre delivery inspection (pdi) using pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. the message ?smart key not found? may also appear on
- Bulletin:
- SSM73905
- Component:
- 050000 parking brake
- Summary:
- Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
- Bulletin:
- SSM73619
- Component:
- 350000 equipment
- Summary:
- Issue: jlr quality assurance are currently investigating issues related to the cup holder release button being inoperative or sticking (please see attached picture).
- Bulletin:
- LTB01198NAS1
- Component:
- 162500 structure:body:tailgate
- Summary:
- The hands-free tailgate may unintentionally open when the vehicle is stationary and the key is in range.
- Bulletin:
- LTB01202NAS1
- Component:
- 010000 steering
- Summary:
- A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. upon further diagnosis, the
- Bulletin:
- SSM73912
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: customer reports that there is a vibration/judder when the footbrake is applied
- Bulletin:
- SSM73920
- Component:
- 350000 equipment
- Summary:
- Issue: retailers are reporting an increasing amount of missing items from transit boards, supplied within the luggage compartment on delivery of a new vehicle.
- Bulletin:
- SSM73548
- Component:
- 162000 structure:body
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
- Bulletin:
- LTB01052NAS1
- Component:
- 162510 structure:body:tailgate:hinge and attachments
- Summary:
- On vehicles with a power tailgate, a clicking noise may be evident when opening the power tailgate and/or the power tailgate strut cover(s) may be loose/adrift.
- Bulletin:
- SFCC-14JUN18-09-
- Component:
- 110000 electrical system
- Summary:
- A customer may report the check engine lamp is illuminated.
- Bulletin:
- SFCC-14JUN18-12
- Component:
- 110000 electrical system
- Summary:
- Poor rf receiver range
- Bulletin:
- SFCC-14JUN18-15-
- Component:
- 162800 structure:body:hood
- Summary:
- Customers may report the hood will not open when pulling the release handle.
- Bulletin:
- SFCC-14JUN18-15-
- Component:
- 114000 electrical system:wiring
- Summary:
- A customer may report that the gesture tailgate unintentionally opens when the vehicle is stationary and smart key is within range.
- Bulletin:
- SSM72441
- Component:
- 130000 visibility
- Summary:
- Issue: retailers are replacing rear wiper motors.
- Bulletin:
- SSM73662
- Component:
- 162300 structure:body:door
- Summary:
- Issue: front door belt weatherstrips are being replaced. causal part numbers are: lr058620, lr058621
- Bulletin:
- SSM73369
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Issue: exterior rear view mirrors are being replaced unnecessarily.
- Bulletin:
- LTB01198NAS2
- Component:
- 114000 electrical system:wiring
- Summary:
- The gesture tailgate may unintentionally open when the vehicle is stationary and the key is in range.
- Bulletin:
- SSM73931
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
- Bulletin:
- LTB01108NAS4
- Component:
- 118000 electrical system: software
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
- Bulletin:
- SSM73927
- Component:
- 110000 electrical system
- Summary:
- Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM71859
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: customers / dealers may report a concern with the condition of seat covers
- Bulletin:
- SSM72456
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- LTB01205NAS1
- Component:
- 100000 power train
- Summary:
- The 'd' may flash on the transmission control switch (tcs) and/or instrument cluster after an auto stop/start event. dtc (diagnostic trouble code) p0715-64 and p0700-02 may be stored in the transmission control module (tcm) and a 'gearbox f
- Bulletin:
- SSM73943
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943 Attachm
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943 Attachm
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73947
- Component:
- 070000 fuel system, gasoline
- Summary:
- Issue: the customer reports a mil and p144c-00 is observed in the pcm.
- Bulletin:
- SSM73950
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: technician unable to reset service interval on instrument cluster using pathfinder following an oil service on 18my non plug-in hybrid electric vehicles and non hybrid electric vehicles only.
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM73703
- Component:
- 162800 structure:body:hood
- Summary:
- Issue: retailers are replacing under bonnet nvh inserts (see fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
- Bulletin:
- SSM73703 Attachm
- Component:
- 162800 structure:body:hood
- Summary:
- Issue: retailers are replacing under bonnet nvh inserts (see fig.1 & 2 of the attachment for illustrations) that are visually different between left and right hand side.
- Bulletin:
- SSM73928
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73928 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73949
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
- Bulletin:
- SSM73959
- Component:
- 073100 fuel system, gasoline:fuel injection system:fuel rail
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
- Bulletin:
- SFCC Jul12 2018
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a lack of power when accelerating from a ?rolling stop?
- Bulletin:
- SFCC Jul12 2018
- Component:
- 110000 electrical system
- Summary:
- Upon delivery of the vehicle, it is noted the vehicle will start without holding the rf key by the iau
- Bulletin:
- SSM73965
- Component:
- 110000 electrical system
- Summary:
- Issue: jaguar land rover has identified a concern that affects the update of the infotainment slave controller (isc) from phase 2.5 to the latest level for vehicles equipped with rear seat entertainment. this concern can leave the isc in a
- Bulletin:
- N151NAS3
- Component:
- 353600 equipment:air conditioner
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning compressor becomes 'stuck' and cannot respond to changing demands for air conditio
- Bulletin:
- LTB01149NAS2
- Component:
- 162800 structure:body:hood
- Summary:
- Hood open' warning message displayed on instrument cluster
- Bulletin:
- SSM73980
- Component:
- 010000 steering
- Summary:
- Issue: the customer may express a concern that vehicles drift to the right during straight ahead driving. the concern is coupled with a need to constantly apply an opposing force at the steering wheel to maintain straight ahead driving.
- Bulletin:
- SSM73943.1
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943.1 Attac
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943.1 Attac
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73972
- Component:
- 162300 structure:body:door
- Summary:
- Issue: customers are reporting that side door latches do not operate correctly. symptoms include latches that will not lock / will not unlock / will not open.
- Bulletin:
- SSM73945
- Component:
- 118000 electrical system: software
- Summary:
- Issue: when performing a software update on the hvac (heating ventilation and air conditioning control module) the update fails stating sdd (symptom driven diagnostics) has failed to resolve software.
- Bulletin:
- SSM74001
- Component:
- 350000 equipment
- Summary:
- Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
- Bulletin:
- LTB01156NAS2
- Component:
- 110000 electrical system
- Summary:
- The engine mil (malfunction indicator lamp) may be illuminated on the instrument cluster (ic) with dtc (diagnostic trouble code) p132b-77 stored in the powertrain control module (pcm).
- Bulletin:
- LTB01133NAS1
- Component:
- 110000 electrical system
- Summary:
- During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
- Bulletin:
- SSM73959
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01068NAS2
- Component:
- 350000 equipment
- Summary:
- The air blowing through the a-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
- Bulletin:
- LTB00766NAS2
- Component:
- 350000 equipment
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens.
- Bulletin:
- LTB01149NAS3
- Component:
- 110000 electrical system
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SFCC09AUG18REVLR
- Component:
- 180000 vehicle speed control
- Summary:
- A customer may complain of a hesitation while accelerating from a "rolling stop".
- Bulletin:
- SFCC09AUG18REVLR
- Component:
- 060000 engine and engine cooling
- Summary:
- A customer may complain of a no start condition
- Bulletin:
- SFCC09AUG18REVLR
- Component:
- 060000 engine and engine cooling
- Summary:
- A customer may complain of a noise whie driving or the complaint may be noted during other workshop repairs.
- Bulletin:
- SFCC09AUG18REVLR
- Component:
- 162500 structure:body:tailgate
- Summary:
- A customer may report that the tailgate trimpanel is coming loose
- Bulletin:
- LTB01191NAS2
- Component:
- 110000 electrical system
- Summary:
- The engine mil (malfunction indicator lamp) may be illuminated with dtc (diagnostic trouble code) p0030-29 and/or p2251-13 stored in the powertrain control module (pcm).
- Bulletin:
- SSM74029
- Component:
- 350000 equipment
- Summary:
- Issue: a customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18my ? l405 range rover/ l494 range rover sport/ l560 range rover velar/ l462 discovery: video playback not possible although
- Bulletin:
- SSM73305
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
- Bulletin:
- SSM74043
- Component:
- 350000 equipment
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
- Bulletin:
- SSM74052
- Component:
- 117000 digital instrument panel
- Summary:
- "sos limited availability" warning is displayed on instrumental cluster. issue is caused due the tcu (telematics cobntrol unit) not receiving global positioning system (gps) message within a specified time frame.
- Bulletin:
- LTB01064NAS2
- Component:
- 010000 steering
- Summary:
- A judder from the vehicle at low speeds when steering may be evident.
- Bulletin:
- LTB01030NAS4
- Component:
- 160000 structure
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- SSM73959.2
- Component:
- 110000 electrical system
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- SSM73896
- Component:
- 110000 electrical system
- Summary:
- Issue: while carrying out the pre delivery inspection (pdi) using pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. the message ?smart key not found? may also appear on
- Bulletin:
- SSM73905
- Component:
- 050000 parking brake
- Summary:
- Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
- Bulletin:
- LTB01202NAS1
- Component:
- 026000 traction control system
- Summary:
- A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. upon further diagnosis, the
- Bulletin:
- SSM73912
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: customer reports that there is a vibration/judder when the footbrake is applied
- Bulletin:
- SSM73548
- Component:
- 160000 structure
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
- Bulletin:
- SFCC-14JUN18-12
- Component:
- 110000 electrical system
- Summary:
- Poor rf receiver range
- Bulletin:
- SFCC-14JUN18-15-
- Component:
- 162800 structure:body:hood
- Summary:
- Customersmay report the hood will not open when pulling the release handle.
- Bulletin:
- SSM72441
- Component:
- 130000 visibility
- Summary:
- Issue: retailers are replacing rear wiper motors.
- Bulletin:
- SSM73662
- Component:
- 160000 structure
- Summary:
- Issue: front door belt weatherstrips are being replaced. causal part numbers are: lr058620, lr058621
- Bulletin:
- SSM73931
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
- Bulletin:
- SSM73927
- Component:
- 110000 electrical system
- Summary:
- Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
- Bulletin:
- SSM73939
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM71859
- Component:
- 350000 equipment
- Summary:
- Issue: customers / dealers may report a concern with the condition of seat covers
- Bulletin:
- SSM72456
- Component:
- 120000 lighting (pws)
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- LTB01205NAS1
- Component:
- 100000 power train
- Summary:
- The 'd' may flash on the transmission control switch (tcs) and/or instrument cluster after an auto stop/start event. dtc (diagnostic trouble code) p0715-64 and p0700-02 may be stored in the transmission control module (tcm) and a 'gearbox f
- Bulletin:
- LTB01133NAS1
- Component:
- 110000 electrical system
- Summary:
- During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a short delay.
- Bulletin:
- SSM73959
- Component:
- 110000 electrical system
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01068NAS2
- Component:
- 353600 equipment:air conditioner
- Summary:
- The air blowing through the a-pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
- Bulletin:
- LTB00766NAS2
- Component:
- 117000 digital instrument panel
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens.
- Bulletin:
- LTB01149NAS3
- Component:
- 162800 structure:body:hood
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a check engine lamp illumination or poor engine performance
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a hesitation while accelerating from a "rolling stop".
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a no start condition
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a noise whie driving or the complaint may be noted during other workshop repairs.
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 123000 exterior lighting:tail lights
- Summary:
- A customer may report that the tailgate trimpanel is coming loose
- Bulletin:
- LTB01202NAS2
- Component:
- 010000 steering
- Summary:
- A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. upon further diagnosis, the
- Bulletin:
- SSM74029
- Component:
- 350000 equipment
- Summary:
- Issue: a customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18my ? l405 range rover/ l494 range rover sport/ l560 range rover velar/ l462 discovery: video playback not possible although
- Bulletin:
- SSM73305
- Component:
- 060000 engine (pws)
- Summary:
- Issue: ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
- Bulletin:
- SSM74043
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
- Bulletin:
- SSM74052
- Component:
- 117000 digital instrument panel
- Summary:
- "sos limited availability" warning is displayed on ic (instrument cluster along with diagnostic trouble code (dtc) u3000-49 logged in the tcu (telematics control unit)).
- Bulletin:
- LTB01064NAS2
- Component:
- 010000 steering
- Summary:
- A judder from the vehicle at low speeds when steering may be evident.
- Bulletin:
- LTB01030NAS4
- Component:
- 020000 suspension
- Summary:
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- Bulletin:
- SSM73959.2
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- N226 UPS7518-4BN
- Component:
- 350000 equipment
- Summary:
- An issue has been identified on certain land rover vehicles within the listed affected vehicle range where when the hood release lever is pulled, the lever reaches the limit of travel and the hood may not release.
- Bulletin:
- NAS18.10.005
- Component:
- 350000 equipment
- Summary:
- An authorized land rover retailer will check the hood operation and if necessary replace the hood release cable prior to vehicle handover to the customer.
- Bulletin:
- SSM74095
- Component:
- 020000 suspension
- Summary:
- A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the a
- Bulletin:
- SSM74095Attachme
- Component:
- 060000 engine (pws)
- Summary:
- A customer may report a rattle / vibration either at idle or during acceleration from the underside of their vehicle, which is subsequently traced to a damaged / split / broken or adrift exhaust heatshield part as shown highlighted in the a
- Bulletin:
- SSM74093
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- The customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- LTB01151NAS2
- Component:
- 350000 equipment
- Summary:
- During a bluetooth® call, an interference/screech/popping noise may be heard.
- Bulletin:
- LTB01254NAS1
- Component:
- 100000 power train
- Summary:
- The engine mil (malfunction indicator lamp) may be illuminated and a restricted performance message may be displayed. upon further investigation, dtc (diagnostic trouble code) p0299-77 is stored in the powertrain control module (pcm).
- Bulletin:
- LTB01248NAS1
- Component:
- 030000 brakes (pws)
- Summary:
- The epb (electric park brake) warning lamp may be illuminated, the 'park brake needs calibration' message may be displayed, and the epb may not release. upon further diagnosis, dtc (diagnostic trouble code) c2007-72 and c2008-72 may be stor
- Bulletin:
- SSM73872
- Component:
- 110000 electrical system
- Summary:
- When carrying out the pre delivery inspection routine using pathfinder the e-call button may not illuminate and/ or sos is not available? displayed on the instrument cluster? due to activation failure.
- Bulletin:
- LTB01210NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- The cruise control status and set speed may not be displayed on the head up display (hud). it does display the status and set speed in the instrument cluster.
- Bulletin:
- SSM74130
- Component:
- 110000 electrical system
- Summary:
- Jaguar land rover released pathfinder 195 on 11th october and symptom driven diagnostics (sdd) 154.05 on 8th october. as part of our continued efforts in increasing our customer experience, the release contains the latest incontrol softwar
- Bulletin:
- SSM74125
- Component:
- 060000 engine (pws)
- Summary:
- A customer may experience a hesitation or shudder while driving approximately 30-55 mph and at 1400-2000 rpm. the engine speed begins to visibly flutter on the tachometer. this occurs during warm up after a cold start. this hesitation is f
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