2018 JAGUAR XF Recalls (3)

Campaign:
17V678000 on 10/26/2017
Component:
Electrical system: instrument panel
Manufactured:
09/07/2016 - 08/17/2017
Affected:
7,036
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain 2017-2018 jaguar xf and f-pace, 2016-2017 jaguar xj and 2018 jaguar xe vehicles. the instrument cluster (ic) may intermittently go blank.
Consequence:
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Correction:
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. the recall is expected to begin december 19, 2017. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is h056.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V090000 on 02/04/2018
Component:
Fuel system, gasoline:fuel injection system:fuel rail
Manufactured:
05/03/2017 - 11/14/2017
Affected:
10,073
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain 2018 jaguar xe, xf, e-pace, f-pace and f-type vehicles equipped with a 2.0l gasoline engine. the fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Consequence:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Correction:
Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. the recall began on march 8, 2018. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is h081.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V112000 on 02/15/2018
Component:
Air bags
Manufactured:
10/12/2017 - 12/13/2017
Affected:
307
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain 2018 xf sportbrake vehicles. the supplemental restraint system (srs) calibration may be incorrect, possibly causing the frontal air bags to deploy improperly in a low speed crash.
Consequence:
In the event of a crash, the driver and the front seat passenger may not be properly protected by the frontal air bags, increasing their risk of injury.
Correction:
Jaguar will notify owners, and dealers will update the software for the air bag system, free of charge. the recall is expected to begin april 6, 2018. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is h090.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2018 JAGUAR XF TSBs (181)

Bulletin:
H017NAS2
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel, not allowing users to select
Bulletin:
JTB00461NAS2
Component:
356000 equipment adaptive
Summary:
Situation: the front overhead console sunglasses holder may appear to be distorted and will not latch correctly in certain conditions.
Bulletin:
6-355NAS.2
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Description of issue: an issue has been identified on certain jaguar vehicles within the listed affected vehicle range which may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel, not allowi
Bulletin:
SSM73139
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Issue: users might be experiencing an issue where the navigation guidance may not work. when navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
Bulletin:
SSM72926
Component:
110000 electrical system
Summary:
Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
Bulletin:
SSM73473
Component:
010000 steering
Summary:
Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
Bulletin:
H018NAS1
Component:
060000 engine and engine cooling
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where the auxiliary coolant pump may run constantly when the engine is running and when the ignition is on. the auxiliary coolant pump shou
Bulletin:
6-360NAS
Component:
060000 engine and engine cooling
Summary:
Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the auxiliary coolant pump may run constantly when the engine is running and when the ignition is on. t
Bulletin:
SSM72933
Component:
010000 steering
Summary:
issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761.
Bulletin:
SSM73542
Component:
060000 engine (pws)
Summary:
Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
Bulletin:
SSM73547
Component:
160000 structure
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery.
Bulletin:
SSM73298
Component:
110000 electrical system
Summary:
Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
Bulletin:
JTB00552NAS3
Component:
118000 electrical system: software
Summary:
Situation: in response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa
Bulletin:
JTB00572NAS1
Component:
110000 electrical system
Summary:
Situation: the engine malfunction indicator lamp (mil) may be illuminated and the message 'restricted performance' may be displayed on the instrument cluster (ic). upon further diagnosis, diagnostic trouble code (dtc) p062f is stored in the
Bulletin:
JTB00578NAS1
Component:
110000 electrical system
Summary:
Situation: the keyless entry system lock function may not operate or operates intermittently.
Bulletin:
SSM73095
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Issue: ingenium i4 2.0l diesel vehicles which are logging p026a-77 - charge air cooler efficiency below threshold and p023b-11 - charge air cooler coolant pump control circuit low - circuit short to ground within the powertrain control modu
Bulletin:
SSM73473
Component:
010000 steering
Summary:
Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
Bulletin:
H031NAS1
Component:
356000 equipment adaptive
Summary:
Situation: an issue has been identified on certain vehicles (r-sport variants only) within the listed affected vehicle range may have been manufactured away from the required specification. in some cases, incorrect black paddle shifters hav
Bulletin:
JTB00575NAS1
Component:
110000 electrical system
Summary:
Situation: on vehicles fitted with the incontrol© touch? information and entertainment system, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the jaguar logo.
Bulletin:
JTB00579NAS1
Component:
103000 power train:automatic transmission
Summary:
Situation: one or more of the following may be evident: ? '2 wheel drive only traction reduced' message is displayed on the instrument cluster. ? the malfunction indicator lamp (mil) is illuminated on the instrument cluster. during diagnos
Bulletin:
SSM73543
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
Bulletin:
6-362NAS
Component:
356000 equipment adaptive
Summary:
Description of issue: an issue has been identified on a limited number of jaguar vehicles (r-sport variants only) within the listed affected vehicle range may have been manufactured away from the required specification. in some cases, incor
Bulletin:
JTB00591NAS1
Component:
220000 seats
Summary:
Situation: the front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. this affects only vehicles with light oyster color seat trim.
Bulletin:
JTB00595NAS1
Component:
138110 visibility:defroster/defogger system:windshield:blower
Summary:
Situation: the windshield finisher may be loose and/or wind noise may be evident from the a-pillar area.
Bulletin:
JTB00585NAS1
Component:
110000 electrical system
Summary:
Situation: on vehicles without the soft close function, the fast latch operation may not operate and there is a delay upon entry to the vehicle using the passive entry system.
Bulletin:
JTB00592NAS1
Component:
130000 visibility
Summary:
Situation: the lighting control switch and/or the wiper control switch may not operate or operates intermittently.
Bulletin:
JTB00593NAS1
Component:
118000 electrical system: software
Summary:
Situation: in response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions:? introduction of text
Bulletin:
H046 UPS7917-1bN
Component:
353000 equipment:electrical
Summary:
Situation: in response to customer feedback on the performance of the incontrol© touch pro system, jaguar land rover has developed a software update designed to enhance the robustness of the following features and functions on a limited num
Bulletin:
SSM58558
Component:
030000 brakes (pws)
Summary:
Issue: submitting a brake noise epqr
Bulletin:
JTB00552NAS4
Component:
118000 electrical system: software
Summary:
Situation: in response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa
Bulletin:
SSM73588
Component:
110000 electrical system
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:
6-368USA2
Component:
118000 electrical system: software
Summary:
Description of issue: in response to customer feedback on the performance of the incontrol© touch pro? system, jaguar land rover has developed a software update designed to enhance the robustness of the following features and functions on a
Bulletin:
SSM73588
Component:
111000 electrical system:battery
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:
SSM73588 Attachm
Component:
111000 electrical system:battery
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:
SSM73588 Attachm
Component:
111000 electrical system:battery
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:
JTB00593NAS2
Component:
118000 electrical system: software
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message
Bulletin:
JTB00547NAS2
Component:
110000 electrical system
Summary:
The anti-lock brake system (abs) warning light may be illuminated in the instrument cluster. upon further inspection, diagnostic trouble code (dtc) c0031-2f, c0031-29, c0031-31, c0031-62, c0034-2f, c0034-29, c0034-41, and/or c0034-62 may be
Bulletin:
JTB00604NAS1
Component:
117000 digital instrument panel
Summary:
A creak noise may be evident from the center of the instrument panel.
Bulletin:
JTB00566NAS3
Component:
060000 engine and engine cooling
Summary:
An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
Bulletin:
JTB00600NAS1
Component:
110000 electrical system
Summary:
The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic). upon diagnosis, a technician may find diagnostic trouble code (dtc) p013e-00 stored in the powertrain control module (pcm).
Bulletin:
SSM73634
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: vehicle fails pdi routine due to telematics will not activate ? e-call button fails to illuminate
Bulletin:
JTB00590NAS1
Component:
350000 equipment
Summary:
A rattle noise from underneath the vehicle may be evident.
Bulletin:
SSM73636
Component:
161000 structure:frame and members
Summary:
Issue: there is a possibility that some xf vehicles within the vin range above - ordered with 'black pack' option - have the front bumper trims and other features incorrectly built against the ordered specification.
Bulletin:
SSM73588
Component:
111000 electrical system:battery
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
Bulletin:
SSM73588 Attachm
Component:
111000 electrical system:battery
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
Bulletin:
SSM73588 Attachm
Component:
111000 electrical system:battery
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
Bulletin:
SSM72865
Component:
080000 fuel system, diesel
Summary:
Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:
SSM72865 Attachm
Component:
080000 fuel system, diesel
Summary:
Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:
SSM73671
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:
SSM73603
Component:
080000 fuel system, diesel
Summary:
Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel.
Bulletin:
SSM73599
Component:
080000 fuel system, diesel
Summary:
Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
Bulletin:
JA17TE-09
Component:
020000 suspension
Summary:
Temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:
SSM73700
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
Bulletin:
SSM73511
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: jaguar headlining cleaning products
Bulletin:
SSM73542
Component:
060000 engine (pws)
Summary:
Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
Bulletin:
SSM73201
Component:
117000 digital instrument panel
Summary:
Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td
Bulletin:
SSM73473
Component:
011000 steering:wheel and handle bar
Summary:
Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
Bulletin:
SSM73473 Attachm
Component:
011000 steering:wheel and handle bar
Summary:
Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
Bulletin:
JTB00611NAS1
Component:
117000 digital instrument panel
Summary:
A rattle noise may be evident from the engine compartment and/or the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster. upon further investigation, diagnostic trouble codes (dtcs) p052a-00, p0011-71, and/o
Bulletin:
SSM73588
Component:
111000 electrical system:battery
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
Bulletin:
SSM73588 Attachm
Component:
111000 electrical system:battery
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
Bulletin:
SSM73588 Attachm
Component:
111000 electrical system:battery
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
Bulletin:
SSM72865
Component:
073200 fuel system, gasoline:fuel injection system:injectors
Summary:
Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:
SSM72865 Attachm
Component:
073200 fuel system, gasoline:fuel injection system:injectors
Summary:
Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:
SSM73671
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:
SSM73671 Attachm
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:
SSM73603
Component:
070000 fuel system, gasoline
Summary:
Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel.
Bulletin:
SSM73599
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
Bulletin:
JTB00556NAS1
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
The electric cooling fans may continue to operate, causing a noise from the engine compartment. the engine malfunction indicator lamp (mil) may also be illuminated with diagnostic trouble code (dtc) p0116-24 stored.
Bulletin:
JA17TE-09
Component:
118000 electrical system: software
Summary:
Temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:
SSM73700
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
Bulletin:
SSM73511
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: jaguar headlining cleaning products
Bulletin:
SSM73542
Component:
060000 engine (pws)
Summary:
Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
Bulletin:
SSM73201
Component:
060000 engine (pws)
Summary:
Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td
Bulletin:
SSM73473
Component:
011000 steering:wheel and handle bar
Summary:
Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
Bulletin:
SSM73473 Attachm
Component:
011000 steering:wheel and handle bar
Summary:
Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
Bulletin:
JTB00611NAS1
Component:
060000 engine (pws)
Summary:
A rattle noise may be evident from the engine compartment and/or the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster. upon further investigation, diagnostic trouble codes (dtcs) p052a-00, p0011-71, and/o
Bulletin:
SFCC_14DEC17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Presentation from dealer shop foreman conference call
Bulletin:
SSM73067
Component:
060000 engine (pws)
Summary:
Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
Bulletin:
SSM73381
Component:
160000 structure
Summary:
Issue: body panel(s)unibody
Bulletin:
SSM72498
Component:
200000 wheels
Summary:
Issue: wheel stud failures (fractures).
Bulletin:
SSM73410
Component:
100000 power train
Summary:
issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
Bulletin:
SSM73384
Component:
100000 power train
Summary:
Issue: rear differential oil leak evident from the pinion seal.
Bulletin:
SSM72933
Component:
010000 steering
Summary:
Issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761.
Bulletin:
JTB00600NAS2
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic). upon diagnosis, a technician may find diagnostic trouble code (dtc) p013e-00 stored in the powertrain control module (pcm).
Bulletin:
SSM73781
Component:
118000 electrical system: software
Summary:
The image processing module a (ipma)has not been updated to latest level software.
Bulletin:
SFCC_08MAR18
Component:
355200 equipment:other:owners/service/other manual
Summary:
Jaguar land rover shop foreman conference call
Bulletin:
SFCC_08MAR18_05
Component:
160000 structure
Summary:
Tcu water ingress
Bulletin:
SFCC_08MAR18_07
Component:
353000 equipment:electrical
Summary:
Tcu activation at pdi
Bulletin:
SSM73789
Component:
060000 engine and engine cooling
Summary:
Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
Bulletin:
SSM73789 Attachm
Component:
060000 engine and engine cooling
Summary:
Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
Bulletin:
SSM73789 Attachm
Component:
060000 engine and engine cooling
Summary:
Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
Bulletin:
SSM73789 Attachm
Component:
060000 engine and engine cooling
Summary:
Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
Bulletin:
SSM73789 Attachm
Component:
060000 engine and engine cooling
Summary:
Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
Bulletin:
SFCC-11JAN18 Att
Component:
110000 electrical system
Summary:
Customers may report slow demisting of interior windows during freezing temperatures.
Bulletin:
SSM73798
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73803
Component:
070000 fuel system, gasoline
Summary:
Issue: injector refit kit (service part number: t2h33724) is shipped with bosch installation instruction sheet. installation instructions are incorrect on the bosch installation sheet.
Bulletin:
SSM73588
Component:
111000 electrical system:battery
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:
SSM73588 Attachm
Component:
111000 electrical system:battery
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:
SSM73588 Attachm
Component:
111000 electrical system:battery
Summary:
Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:
JTB00578NAS2
Component:
110000 electrical system
Summary:
The keyless entry system lock function may not operate or operates intermittently.
Bulletin:
SSM73156
Component:
136000 visibility:windshield wiper/washer
Summary:
Issue: a customer may present a vehicle exhibiting judder and / or noise from the front wiper blade during normal operation.
Bulletin:
SSM73809
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
Bulletin:
SSM73793
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
Bulletin:
JTB00619NAS1
Component:
110000 electrical system
Summary:
The 'hood open' warning message may be displayed on the instrument cluster (ic) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched
Bulletin:
SSM73822
Component:
011000 steering:wheel and handle bar
Summary:
Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
Bulletin:
SSM73822 Attachm
Component:
011000 steering:wheel and handle bar
Summary:
Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
Bulletin:
SSM73824
Component:
111000 electrical system:battery
Summary:
Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. the mi
Bulletin:
SSM73813
Component:
131000 visibility:windshield
Summary:
Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
Bulletin:
SSM73813 Attachm
Component:
131000 visibility:windshield
Summary:
Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
Bulletin:
JTB00632NAS1
Component:
063000 engine and engine cooling:exhaust system
Summary:
A diesel exhaust fluid (def) refill warning message may be displayed on the instrument cluster message center.
Bulletin:
SSM73634
Component:
110000 electrical system
Summary:
Issue: vehicle fails pdi routine due to telematics will not activate- e-call button fails to illuminate.
Bulletin:
H059NAS1
Component:
060000 engine (pws)
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. investigations have highlighted that the noise is related to the engine balance shaf
Bulletin:
6-379NAS
Component:
060000 engine (pws)
Summary:
An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. investigations have highlighted that the noise is related to th
Bulletin:
JTB00634NAS1
Component:
160000 structure
Summary:
On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
Bulletin:
SSM73798
Component:
110000 electrical system
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
JTB00567NAS2
Component:
160000 structure
Summary:
A creak noise may be evident from the front bulkhead.
Bulletin:
JTB00633NAS1
Component:
050000 parking brake
Summary:
The electric park brake (epb) may not release fully and the brake warning lamp will illuminate on the instrument cluster with the warning message 'recalibrate epb' displayed in the message center.
Bulletin:
SSM73728
Component:
110000 electrical system
Summary:
Issue: the customer is unable to start their vehicle or a warning message displayed on the instrument cluster "re-start will not be possible in xxxx miles". any of the following dtc's may have been triggered: p203b, p203c, p203d, p215c. alt
Bulletin:
SSM72307
Component:
110000 electrical system
Summary:
Issue: the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set. blo
Bulletin:
SSM73462
Component:
350000 equipment
Summary:
Issue: 1/ when the iphone is connected to bluetooth, the user gets an incoming call. the user will not be able to hear the callers voice. in order to hear the voice the user has to go to the phone screen options and select the vehicle phone
Bulletin:
SSM72302
Component:
110000 electrical system
Summary:
Issue: b1412-96 being flagged in the gateway module
Bulletin:
SSM73874
Component:
110000 electrical system
Summary:
Issue: when carrying out the pre delivery inspection routine using pathfinder the e-call button may not illuminate and/ or ?sos is not available? displayed on the instrument cluster? due to activation failure.
Bulletin:
SSM73798.1
Component:
110000 electrical system
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
JTB00622NAS1
Component:
060000 engine and engine cooling
Summary:
A resonance/vibration may be felt through the vehicle body, seating, and steering wheel when the engine is between 1,500-2,200 revolutions per minute (rpm).
Bulletin:
SSM73839
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Issue: a concern has been identified on certain xf, xe and f-pace vehicles equipped with the ingenium 2.0l diesel engine which may exhibit an audible engine whine detectable within the cabin
Bulletin:
SSM73844
Component:
140000 air bags
Summary:
In the event that an srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
Bulletin:
JTB00637NAS1
Component:
100000 power train
Summary:
One or more of the following transmission issues may be evident: ? hesitation when engaging gear; ? harsh gear change after pulling away from a stationary position; and/or ? harsh gear change when driving.
Bulletin:
SSM73850
Component:
110000 electrical system
Summary:
Issue: the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with atcm.
Bulletin:
SSM73852
Component:
110000 electrical system
Summary:
issue: customer may complain that ? gearbox fault is displayed on the instrument cluster (ic) flashing ?d? on the transmission control switch and/or instrument cluster (ic) following an eco stop/start event.
Bulletin:
SSM73798
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73854
Component:
120000 exterior lighting
Summary:
Issue: customer may report water ingress into the vehicle via the rear high mounted stop lamp up to vin ranges, xf - y00001 - 59625 2016 my - 2017my, xe - 900001 -995971 2016 - 2017 solihull, xe - p00126- p28201 2017 - 2017
Bulletin:
SSM73671
Component:
110000 electrical system
Summary:
A customer may report one or more of: lack of power, restricted performance displayed on instrument cluster (ic), malfunction indicator light (mil) appears on instrument cluster (ic).
Bulletin:
H111 UPS3918-1BN
Component:
060000 engine and engine cooling
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the engine coolant hose may be routed incorrectly, allowing the hose to rub against the air conditioning (a/c) compressor b
Bulletin:
6-382NAS
Component:
060000 engine and engine cooling
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the engine coolant hose may be routed incorrectly, allowing the hose to rub against the air conditioning (a/c) compressor b
Bulletin:
SSM72960
Component:
353000 equipment:electrical
Summary:
Issue: tunescan does not operate, scrolling window animation is constantly running.
Bulletin:
SSM73798
Component:
110000 electrical system
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
H111 UPS3918-2BN
Component:
060000 engine and engine cooling
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the auxiliary water pump inlet hose may be routed incorrectly, allowing the hose to rub against the air conditioning (a/c)
Bulletin:
6-391NAS
Component:
060000 engine and engine cooling
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the auxiliary water pump inlet hose may be routed incorrectly, allowing the hose to rub against the air conditioning (a/c)
Bulletin:
H017NAS3
Component:
118000 electrical system: software
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel, not allowing users to select another ch
Bulletin:
SSM73888
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73888 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SFCC_14JUN18_11_
Component:
110000 electrical system
Summary:
Telematics control module failing to activate at pdi.
Bulletin:
SFCC_14JUN18_14_
Component:
353600 equipment:air conditioner
Summary:
A customer may report a noise or low air flow from the hvac system
Bulletin:
SSM73930
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
Bulletin:
JTB00611NAS3
Component:
060000 engine (pws)
Summary:
A rattle noise may be evident from the engine compartment and/or the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster. upon further investigation, diagnostic trouble codes (dtc) p052a-00, p0011-71, and/or
Bulletin:
SSM73929 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73929 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
JTB00644NAS1
Component:
013000 steering:gear box (other than rack and pinion)
Summary:
The 'd' may flash on the transmission control switch (tcs) and/or instrument cluster after an auto stop/start event. diagnostic trouble codes (dtc) p0715-64 and p0700-02 may be stored in the transmission control module (tcm) and a 'gearbox
Bulletin:
JTB00593NAS4
Component:
118000 electrical system: software
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software update designed to enhance the robustness of a range of system features and functions.
Bulletin:
H059NAS2
Component:
060000 engine (pws)
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. investigations have highlighted that the noise is related to the engine balance shaf
Bulletin:
6-379NAS2
Component:
060000 engine (pws)
Summary:
An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. investigations have highlighted that the noise is related to the
Bulletin:
SSM73975
Component:
060000 engine (pws)
Summary:
Issue: jlr have received a number of reports reference timing chain cover plugs. customers may complain of engine oil leaks as these plugs have become loose or come adrift over time.
Bulletin:
JTB00634NAS2
Component:
160000 structure
Summary:
On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
Bulletin:
SSM73960
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
JTB00593NAS5
Component:
118000 electrical system: software
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software update designed to enhance the robustness of a range of system features and functions.
Bulletin:
SSM73690
Component:
110000 electrical system
Summary:
Issue: customer experiences park brake warning message on instrument cluster. park brake may not release. one or more of the following dtc's may be stored in the anti lock brake system control module: c2007-13 - right motor - circuit open,
Bulletin:
SSM73690 Attachm
Component:
050000 parking brake
Summary:
Issue: customer experiences park brake warning message on instrument cluster. park brake may not release. one or more of the following dtc's may be stored in the anti lock brake system control module: c2007-13 - right motor - circuit open,
Bulletin:
SSM73690 Attachm
Component:
110000 electrical system
Summary:
Issue: customer experiences park brake warning message on instrument cluster. park brake may not release. one or more of the following dtc's may be stored in the anti lock brake system control module: c2007-13 - right motor - circuit open,
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
Customersmay report a check engine lamp illumination on the instrument cluster.
Bulletin:
SFCC_09AUG18_REV
Component:
060000 engine and engine cooling
Summary:
A customer may complain of a check engine lamp illumination or poor engine performance.
Bulletin:
SFCC_09AUG18_REV
Component:
350000 equipment
Summary:
Incontrol touch pro phase 4 customer letter
Bulletin:
SFCC_09AUG18_REV
Component:
350000 equipment
Summary:
Sim card activation issues
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
18c - new face of incontrol touch pro and 18c software improvements
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
A customer may report "hood open" message displays on ip with hood closed.
Bulletin:
JTB00591NAS2
Component:
220000 seats
Summary:
The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. this affects only vehicles with light oyster color seat trim.
Bulletin:
SSM74034
Component:
110000 electrical system
Summary:
Issue: while carrying out the pre delivery inspection (pdi) using pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. the message ?smart key not found? may also appear on
Bulletin:
JTB00649NAS1
Component:
060000 engine and engine cooling
Summary:
A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun. the noise may also appear louder when starting the engine from a cold engine.
Bulletin:
SSM74054
Component:
110000 electrical system
Summary:
Issue: ?sos limited availability? warning is displayed on the ic (instrument cluster along with diagnostic trouble code (dtc) u3000-49 logged in the tcu (telematics control unit).
Bulletin:
SSM74048
Component:
353000 equipment:electrical
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
Bulletin:
SSM74023
Component:
060000 engine and engine cooling
Summary:
Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
SSM73960.2
Component:
100000 power train
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
SSM73929
Component:
030000 brakes (pws)
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73929 Attachm
Component:
030000 brakes (pws)
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73929 Attachm
Component:
030000 brakes (pws)
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73948
Component:
110000 electrical system
Summary:
Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
Bulletin:
JTB00608NAS1
Component:
020000 suspension
Summary:
A vibration in the passenger may be evident compartment when the vehicle is not moving, transmission in park (p) or neutral (n), and when the engine speed decreases from 900 rpm to 800 rpm.
Bulletin:
SFCC Jul12 2018
Component:
110000 electrical system
Summary:
A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance
Bulletin:
SSM73966
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: the customer reports a mil and p144c-00 is observed in the pcm.
Bulletin:
SSM73822
Component:
010000 steering
Summary:
Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
Bulletin:
SSM73960.2
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil

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