2018 JAGUAR F-PACE Recalls (4)
- Campaign:
- 17V678000 on 10/26/2017
- Component:
- Electrical system: instrument panel
- Manufactured:
- 08/31/2016 - 08/17/2017
- Affected:
- 7,036
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain 2017-2018 jaguar xf and f-pace, 2016-2017 jaguar xj and 2018 jaguar xe vehicles. the instrument cluster (ic) may intermittently go blank.
- Consequence:
- A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
- Correction:
- Jaguar will notify owners, and dealers will update the vehicle software, free of charge. the recall is expected to begin december 19, 2017. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is h056.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V052000 on 01/17/2018
- Component:
- Electrical system: instrument panel
- Manufactured:
- 08/31/2016 - 08/17/2017
- Affected:
- 3,002
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain 2017-2018 f-pace vehicles. the instrument cluster (ic) may intermittently go blank.
- Consequence:
- A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
- Correction:
- Jaguar will notify owners, and dealers will update the vehicle software, free of charge. the recall began on february 16, 2018. owners may contact jaguar customer service at 1-800-452-4827. note: this recall expands the scope of vehicles recalled under 17v-678. jaguar's number for this recall is h056.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V052000 on 01/17/2018
- Component:
- Electrical system: software
- Manufactured:
- 08/31/2016 - 08/17/2017
- Affected:
- 3,002
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain 2017-2018 f-pace vehicles. the instrument cluster (ic) may intermittently go blank.
- Consequence:
- A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
- Correction:
- Jaguar will notify owners, and dealers will update the vehicle software, free of charge. the recall began on february 16, 2018. owners may contact jaguar customer service at 1-800-452-4827. note: this recall expands the scope of vehicles recalled under 17v-678. jaguar's number for this recall is h056.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V090000 on 02/04/2018
- Component:
- Fuel system, gasoline:fuel injection system:fuel rail
- Manufactured:
- 12/04/2016 - 12/08/2017
- Affected:
- 10,073
- Defect:
- Jaguar land rover north america, llc (jaguar) is recalling certain 2018 jaguar xe, xf, e-pace, f-pace and f-type vehicles equipped with a 2.0l gasoline engine. the fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
- Consequence:
- A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
- Correction:
- Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. the recall began on march 8, 2018. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is h081.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2018 JAGUAR F-PACE TSBs (217)
- Bulletin:
- JTB00549NAS2
- Component:
- 284100 back over prevention: sensing system: camera
- Summary:
- Situation: the front parking aid system may sound when no objects are nearby the vehicle.
- Bulletin:
- H017NAS2
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel, not allowing users to select
- Bulletin:
- JTB00518NAS5
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. this may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster.
- Bulletin:
- 6-355NAS.2
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Description of issue: an issue has been identified on certain jaguar vehicles within the listed affected vehicle range which may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel, not allowi
- Bulletin:
- SSM73139
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Issue: users might be experiencing an issue where the navigation guidance may not work. when navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
- Bulletin:
- SSM72926
- Component:
- 110000 electrical system
- Summary:
- Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
- Bulletin:
- JTB00553NAS1
- Component:
- 110000 electrical system
- Summary:
- Situation: the roof blind may not open correctly. upon diagnosis, diagnostic trouble code (dtc) b13cb-87 may be stored.
- Bulletin:
- SSM73473
- Component:
- 010000 steering
- Summary:
- Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
- Bulletin:
- H018NAS1
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where the auxiliary coolant pump may run constantly when the engine is running and when the ignition is on. the auxiliary coolant pump shou
- Bulletin:
- 6-360NAS
- Component:
- 060000 engine and engine cooling
- Summary:
- Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the auxiliary coolant pump may run constantly when the engine is running and when the ignition is on. t
- Bulletin:
- SSM72933
- Component:
- 010000 steering
- Summary:
- issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761.
- Bulletin:
- SSM73542
- Component:
- 060000 engine (pws)
- Summary:
- Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
- Bulletin:
- SSM73547
- Component:
- 160000 structure
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery.
- Bulletin:
- SSM73549
- Component:
- 110000 electrical system
- Summary:
- Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure ? recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
- Bulletin:
- SSM73298
- Component:
- 110000 electrical system
- Summary:
- Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
- Bulletin:
- H037NAS2
- Component:
- 010000 steering
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. water or other contaminants
- Bulletin:
- JTB00552NAS3
- Component:
- 118000 electrical system: software
- Summary:
- Situation: in response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa
- Bulletin:
- JTB00572NAS1
- Component:
- 110000 electrical system
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated and the message 'restricted performance' may be displayed on the instrument cluster (ic). upon further diagnosis, diagnostic trouble code (dtc) p062f is stored in the
- Bulletin:
- JTB00578NAS1
- Component:
- 110000 electrical system
- Summary:
- Situation: the keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- SSM73095
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Issue: ingenium i4 2.0l diesel vehicles which are logging p026a-77 - charge air cooler efficiency below threshold and p023b-11 - charge air cooler coolant pump control circuit low - circuit short to ground within the powertrain control modu
- Bulletin:
- 6-365NAS2
- Component:
- 010000 steering
- Summary:
- Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditio
- Bulletin:
- SSM73473
- Component:
- 010000 steering
- Summary:
- Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
- Bulletin:
- H031NAS1
- Component:
- 356000 equipment adaptive
- Summary:
- Situation: an issue has been identified on certain vehicles (r-sport variants only) within the listed affected vehicle range may have been manufactured away from the required specification. in some cases, incorrect black paddle shifters hav
- Bulletin:
- SSM73492
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report a concern relating to a noise from the right hand front wheel area at slow speeds. the noise is more evident when a slight steering input is applied to the steering wheel. the noise may be evident up to speeds o
- Bulletin:
- JTB00575NAS1
- Component:
- 110000 electrical system
- Summary:
- Situation: on vehicles fitted with the incontrol© touch? information and entertainment system, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the jaguar logo.
- Bulletin:
- JTB00579NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- Situation: one or more of the following may be evident: ? '2 wheel drive only traction reduced' message is displayed on the instrument cluster. ? the malfunction indicator lamp (mil) is illuminated on the instrument cluster. during diagnos
- Bulletin:
- JTB00567NAS1
- Component:
- 356000 equipment adaptive
- Summary:
- Situation: a creak noise may be evident from the front bulkhead.
- Bulletin:
- SSM73543
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
- Bulletin:
- 6-362NAS
- Component:
- 356000 equipment adaptive
- Summary:
- Description of issue: an issue has been identified on a limited number of jaguar vehicles (r-sport variants only) within the listed affected vehicle range may have been manufactured away from the required specification. in some cases, incor
- Bulletin:
- JTB00591NAS1
- Component:
- 220000 seats
- Summary:
- Situation: the front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. this affects only vehicles with light oyster color seat trim.
- Bulletin:
- JTB00595NAS1
- Component:
- 138110 visibility:defroster/defogger system:windshield:blower
- Summary:
- Situation: the windshield finisher may be loose and/or wind noise may be evident from the a-pillar area.
- Bulletin:
- JTB00582NAS1
- Component:
- 162200 structure:body:bumpers
- Summary:
- Situation: only on vehicles with standard front bumpers, the front bumper lower center lip may distort at high speed, detach from the front bumper, and/or create a noise from the front of the vehicle at high speed.
- Bulletin:
- JTB00592NAS1
- Component:
- 130000 visibility
- Summary:
- Situation: the lighting control switch and/or the wiper control switch may not operate or operates intermittently.
- Bulletin:
- JTB00593NAS1
- Component:
- 118000 electrical system: software
- Summary:
- Situation: in response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions:? introduction of text
- Bulletin:
- H046 UPS7917-1bN
- Component:
- 353000 equipment:electrical
- Summary:
- Situation: in response to customer feedback on the performance of the incontrol© touch pro system, jaguar land rover has developed a software update designed to enhance the robustness of the following features and functions on a limited num
- Bulletin:
- SSM58558
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: submitting a brake noise epqr
- Bulletin:
- JTB00552NAS4
- Component:
- 118000 electrical system: software
- Summary:
- Situation: in response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa
- Bulletin:
- H037NAS3
- Component:
- 010000 steering
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. water or other contaminants
- Bulletin:
- SSM73588
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
- Bulletin:
- 6-365NAS3
- Component:
- 010000 steering
- Summary:
- Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather condition
- Bulletin:
- 6-368USA2
- Component:
- 118000 electrical system: software
- Summary:
- Description of issue: in response to customer feedback on the performance of the incontrol© touch pro? system, jaguar land rover has developed a software update designed to enhance the robustness of the following features and functions on a
- Bulletin:
- SSM73588
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
- Bulletin:
- SSM73588 Attachm
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
- Bulletin:
- SSM73588 Attachm
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
- Bulletin:
- SSM73653
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: technicians are unable to initialise the deployable side steps after fitment on f-pace 18my year vehicles
- Bulletin:
- JTB00593NAS2
- Component:
- 118000 electrical system: software
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message
- Bulletin:
- JTB00547NAS2
- Component:
- 110000 electrical system
- Summary:
- The anti-lock brake system (abs) warning light may be illuminated in the instrument cluster. upon further inspection, diagnostic trouble code (dtc) c0031-2f, c0031-29, c0031-31, c0031-62, c0034-2f, c0034-29, c0034-41, and/or c0034-62 may be
- Bulletin:
- JTB00604NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- A creak noise may be evident from the center of the instrument panel.
- Bulletin:
- JTB00566NAS3
- Component:
- 060000 engine and engine cooling
- Summary:
- An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
- Bulletin:
- JTB00600NAS1
- Component:
- 110000 electrical system
- Summary:
- The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic). upon diagnosis, a technician may find diagnostic trouble code (dtc) p013e-00 stored in the powertrain control module (pcm).
- Bulletin:
- JA17TE-06
- Component:
- 110000 electrical system
- Summary:
- This service alert is superseded by the following ssm which include an expanded vehicle range and service instructions. please refer to the following publications on topix for the latest details. jaguar ssm #73634
- Bulletin:
- SSM73634
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: vehicle fails pdi routine due to telematics will not activate ? e-call button fails to illuminate
- Bulletin:
- JTB00590NAS1
- Component:
- 350000 equipment
- Summary:
- A rattle noise from underneath the vehicle may be evident.
- Bulletin:
- SSM73632
- Component:
- 110000 electrical system
- Summary:
- Issue: mil illuminated with p21c5-64 stored in powertrain control module (pcm)
- Bulletin:
- JA17TE-06
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Jaguar land rover north america front desk engineering would like to inform all pathfinder users about an emerging concern being tracked via technical helpline cases and epqr submissions. when attempting to perform a complete pdi on 18my
- Bulletin:
- SSM73633
- Component:
- 110000 electrical system
- Summary:
- Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
- Bulletin:
- SSM73634
- Component:
- 110000 electrical system
- Summary:
- Issue: vehicle fails pdi routine due to telematics will not activate ? e-call button fails to illuminate
- Bulletin:
- SSM73588
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
- Bulletin:
- SSM73588 Attachm
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
- Bulletin:
- SSM73588 Attachm
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
- Bulletin:
- SSM72865
- Component:
- 080000 fuel system, diesel
- Summary:
- Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
- Bulletin:
- SSM72865 Attachm
- Component:
- 080000 fuel system, diesel
- Summary:
- Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
- Bulletin:
- JTB00599NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Engine mil illuminated with dtc p21c5-64 stored
- Bulletin:
- SSM73671
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
- Bulletin:
- SSM73671 Attachm
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
- Bulletin:
- SSM73599
- Component:
- 080000 fuel system, diesel
- Summary:
- Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
- Bulletin:
- JA17TE-09
- Component:
- 020000 suspension
- Summary:
- Temporary suspension of 17c next generation infotainment (ngi) download
- Bulletin:
- SSM73700
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
- Bulletin:
- SSM73511
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: jaguar headlining cleaning products
- Bulletin:
- SSM73542
- Component:
- 060000 engine (pws)
- Summary:
- Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
- Bulletin:
- SSM73201
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td
- Bulletin:
- SSM73473
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
- Bulletin:
- SSM73473 Attachm
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
- Bulletin:
- SSM73707
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: a customer may report a squeal noise coming from the rear brakes during braking.
- Bulletin:
- SSM73707 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: a customer may report a squeal noise coming from the rear brakes during braking.
- Bulletin:
- SSM73707 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: a customer may report a squeal noise coming from the rear brakes during braking.
- Bulletin:
- JTB00611NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- A rattle noise may be evident from the engine compartment and/or the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster. upon further investigation, diagnostic trouble codes (dtcs) p052a-00, p0011-71, and/o
- Bulletin:
- SSM73588
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
- Bulletin:
- SSM73588 Attachm
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
- Bulletin:
- SSM73588 Attachm
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
- Bulletin:
- SSM72865
- Component:
- 073200 fuel system, gasoline:fuel injection system:injectors
- Summary:
- Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
- Bulletin:
- SSM72865 Attachm
- Component:
- 073200 fuel system, gasoline:fuel injection system:injectors
- Summary:
- Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
- Bulletin:
- JTB00599NAS1
- Component:
- 118000 electrical system: software
- Summary:
- Engine mil illuminated with dtc p21c5-64 stored
- Bulletin:
- SSM73671
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
- Bulletin:
- SSM73671 Attachm
- Component:
- 061120 engine and engine cooling:engine:gasoline:turbo-charger
- Summary:
- A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
- Bulletin:
- SSM73603
- Component:
- 070000 fuel system, gasoline
- Summary:
- Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel.
- Bulletin:
- SSM73599
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
- Bulletin:
- JTB00556NAS1
- Component:
- 062200 engine and engine cooling:cooling system:fan
- Summary:
- The electric cooling fans may continue to operate, causing a noise from the engine compartment. the engine malfunction indicator lamp (mil) may also be illuminated with diagnostic trouble code (dtc) p0116-24 stored.
- Bulletin:
- JA17TE-09
- Component:
- 118000 electrical system: software
- Summary:
- Temporary suspension of 17c next generation infotainment (ngi) download
- Bulletin:
- SSM73700
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
- Bulletin:
- SSM73511
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: jaguar headlining cleaning products
- Bulletin:
- SSM73542
- Component:
- 060000 engine (pws)
- Summary:
- Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
- Bulletin:
- SSM73201
- Component:
- 060000 engine (pws)
- Summary:
- Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td
- Bulletin:
- SSM73473
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
- Bulletin:
- SSM73473 Attachm
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
- Bulletin:
- SSM73707
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: a customer may report a squeal noise coming from the rear brakes during braking.
- Bulletin:
- SSM73707 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: a customer may report a squeal noise coming from the rear brakes during braking.
- Bulletin:
- SSM73707 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: a customer may report a squeal noise coming from the rear brakes during braking.
- Bulletin:
- JTB00611NAS1
- Component:
- 060000 engine (pws)
- Summary:
- A rattle noise may be evident from the engine compartment and/or the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster. upon further investigation, diagnostic trouble codes (dtcs) p052a-00, p0011-71, and/o
- Bulletin:
- SFCC_14DEC17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Presentation from dealer shop foreman conference call
- Bulletin:
- SSM73381
- Component:
- 160000 structure
- Summary:
- Issue: body panel(s)unibody
- Bulletin:
- SSM73410
- Component:
- 100000 power train
- Summary:
- issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
- Bulletin:
- SSM73384
- Component:
- 100000 power train
- Summary:
- Issue: rear differential oil leak evident from the pinion seal.
- Bulletin:
- SSM72933
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761.
- Bulletin:
- SSM73442
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: a customer may express a concern that a 'restricted performance' message is displayed in the instrument cluster (ic).
- Bulletin:
- JTB00600NAS2
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic). upon diagnosis, a technician may find diagnostic trouble code (dtc) p013e-00 stored in the powertrain control module (pcm).
- Bulletin:
- SSM73781
- Component:
- 118000 electrical system: software
- Summary:
- The image processing module a (ipma)has not been updated to latest level software.
- Bulletin:
- SFCC_08MAR18
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Jaguar land rover shop foreman conference call
- Bulletin:
- SFCC_08MAR18_07
- Component:
- 353000 equipment:electrical
- Summary:
- Tcu activation at pdi
- Bulletin:
- SSM73788
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
- Bulletin:
- SSM73788 Attachm
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
- Bulletin:
- SSM73788 Attachm
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
- Bulletin:
- SSM73788 Attachm
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
- Bulletin:
- SSM73788 Attachm
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
- Bulletin:
- SFCC-11JAN18 Att
- Component:
- 110000 electrical system
- Summary:
- Customers may report slow demisting of interior windows during freezing temperatures.
- Bulletin:
- SSM73795
- Component:
- 350000 equipment
- Summary:
- Issue: additional reinforcing plate is required when fitting the following accessory parts to f-pace deployable side steps, fixed side steps, side tubes
- Bulletin:
- SSM73795 Attachm
- Component:
- 350000 equipment
- Summary:
- Issue: additional reinforcing plate is required when fitting the following accessory parts to f-pace deployable side steps, fixed side steps, side tubes
- Bulletin:
- SSM73798
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73803
- Component:
- 070000 fuel system, gasoline
- Summary:
- Issue: injector refit kit (service part number: t2h33724) is shipped with bosch installation instruction sheet. installation instructions are incorrect on the bosch installation sheet.
- Bulletin:
- SSM73588
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
- Bulletin:
- SSM73588 Attachm
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
- Bulletin:
- SSM73588 Attachm
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
- Bulletin:
- JTB00578NAS2
- Component:
- 110000 electrical system
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- SSM73809
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
- Bulletin:
- SSM73793
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
- Bulletin:
- JTB00619NAS1
- Component:
- 110000 electrical system
- Summary:
- The 'hood open' warning message may be displayed on the instrument cluster (ic) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched
- Bulletin:
- SSM73822
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
- Bulletin:
- SSM73822 Attachm
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
- Bulletin:
- SSM73824
- Component:
- 111000 electrical system:battery
- Summary:
- Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. the mi
- Bulletin:
- SSM73813
- Component:
- 131000 visibility:windshield
- Summary:
- Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
- Bulletin:
- SSM73813 Attachm
- Component:
- 131000 visibility:windshield
- Summary:
- Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
- Bulletin:
- JTB00632NAS1
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- A diesel exhaust fluid (def) refill warning message may be displayed on the instrument cluster message center.
- Bulletin:
- SSM73634
- Component:
- 110000 electrical system
- Summary:
- Issue: vehicle fails pdi routine due to telematics will not activate- e-call button fails to illuminate.
- Bulletin:
- H059NAS1
- Component:
- 060000 engine (pws)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. investigations have highlighted that the noise is related to the engine balance shaf
- Bulletin:
- 6-379NAS
- Component:
- 060000 engine (pws)
- Summary:
- An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. investigations have highlighted that the noise is related to th
- Bulletin:
- JTB00634NAS1
- Component:
- 160000 structure
- Summary:
- On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
- Bulletin:
- SSM73798
- Component:
- 110000 electrical system
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- JTB00567NAS2
- Component:
- 160000 structure
- Summary:
- A creak noise may be evident from the front bulkhead.
- Bulletin:
- JTB00633NAS1
- Component:
- 050000 parking brake
- Summary:
- The electric park brake (epb) may not release fully and the brake warning lamp will illuminate on the instrument cluster with the warning message 'recalibrate epb' displayed in the message center.
- Bulletin:
- H037NAS4
- Component:
- 010000 steering
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. water or other contaminants may be abl
- Bulletin:
- 6-365NAS4
- Component:
- 010000 steering
- Summary:
- An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. water or other cont
- Bulletin:
- SFCC_10MAY18_11
- Component:
- 060000 engine and engine cooling
- Summary:
- "no restarts in xxxx miles" and def dosing malfunction message
- Bulletin:
- SSM72673
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Issue: panoramic opening roof - fixed glass panel emits a tick sound when braking heavily, cornering fast or driving over an uneven surface.
- Bulletin:
- SSM72673 Attachm
- Component:
- 160000 structure
- Summary:
- Issue: panoramic opening roof - fixed glass panel emits a tick sound when braking heavily, cornering fast or driving over an uneven surface.
- Bulletin:
- SSM73728
- Component:
- 110000 electrical system
- Summary:
- Issue: the customer is unable to start their vehicle or a warning message displayed on the instrument cluster "re-start will not be possible in xxxx miles". any of the following dtc's may have been triggered: p203b, p203c, p203d, p215c. alt
- Bulletin:
- SSM72598
- Component:
- 350000 equipment
- Summary:
- Issue: when diagnosisng the touch screen the dtc b14ad-96 is displayed.
- Bulletin:
- SSM73462
- Component:
- 350000 equipment
- Summary:
- Issue: 1/ when the iphone is connected to bluetooth, the user gets an incoming call. the user will not be able to hear the callers voice. in order to hear the voice the user has to go to the phone screen options and select the vehicle phone
- Bulletin:
- SSM73874
- Component:
- 110000 electrical system
- Summary:
- Issue: when carrying out the pre delivery inspection routine using pathfinder the e-call button may not illuminate and/ or ?sos is not available? displayed on the instrument cluster? due to activation failure.
- Bulletin:
- SSM73798.1
- Component:
- 110000 electrical system
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- JTB00609NAS2
- Component:
- 160000 structure
- Summary:
- A boom noise may be heard in the passenger compartment when the vehicle is in motion.
- Bulletin:
- H115NAS1
- Component:
- 060000 engine and engine cooling
- Summary:
- An issue has been identified on a limited number of vehicles within the listed affected vehicle range where the underhood/engine compartment harness may not be secured, which could lead to abrasive damage and electrical faults.
- Bulletin:
- JTB00622NAS1
- Component:
- 060000 engine and engine cooling
- Summary:
- A resonance/vibration may be felt through the vehicle body, seating, and steering wheel when the engine is between 1,500-2,200 revolutions per minute (rpm).
- Bulletin:
- 6-389NAS
- Component:
- 060000 engine (pws)
- Summary:
- An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the underhood/engine compartment harness may not be secured, which could lead to abrasive damage and electrical faults.
- Bulletin:
- SSM73839
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Issue: a concern has been identified on certain xf, xe and f-pace vehicles equipped with the ingenium 2.0l diesel engine which may exhibit an audible engine whine detectable within the cabin
- Bulletin:
- JTB00637NAS1
- Component:
- 100000 power train
- Summary:
- One or more of the following transmission issues may be evident: ? hesitation when engaging gear; ? harsh gear change after pulling away from a stationary position; and/or ? harsh gear change when driving.
- Bulletin:
- SSM73852
- Component:
- 110000 electrical system
- Summary:
- issue: customer may complain that ? gearbox fault is displayed on the instrument cluster (ic) flashing ?d? on the transmission control switch and/or instrument cluster (ic) following an eco stop/start event.
- Bulletin:
- SSM73798
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SSM73824
- Component:
- 060000 engine and engine cooling
- Summary:
- Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
- Bulletin:
- SSM73853
- Component:
- 160000 structure
- Summary:
- Issue: f-pace / x761 17my onwards. customers report scratches to the tailgate closing panel trim and latch. see attached pictures of the scratches to the trim. the 'soft close' function may also not work.
- Bulletin:
- SFCC -12APR18- 0
- Component:
- 060000 engine and engine cooling
- Summary:
- Customersmay report a ?diesel exhaust fluid (def) dosing malfunction?, ?no restarts in xxxx miles? message displays on the instrument cluster and check engine (cel) lamp illumination.
- Bulletin:
- SSM73671
- Component:
- 110000 electrical system
- Summary:
- A customer may report one or more of: lack of power, restricted performance displayed on instrument cluster (ic), malfunction indicator light (mil) appears on instrument cluster (ic).
- Bulletin:
- SSM72620
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Issue: removal of the inner cover damages the securing features which will result in rattles and poor appearance when the trim is refitted
- Bulletin:
- SSM73861
- Component:
- 131000 visibility:windshield
- Summary:
- Issue: windscreen cracked
- Bulletin:
- SSM72960
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: tunescan does not operate, scrolling window animation is constantly running.
- Bulletin:
- SSM73798
- Component:
- 110000 electrical system
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- H017NAS3
- Component:
- 118000 electrical system: software
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range which may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel, not allowing users to select another ch
- Bulletin:
- SSM73888
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73888 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SFCC_14JUN18_09_
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- A customer may report the check engine lamp is illuminated.
- Bulletin:
- SFCC_14JUN18_11_
- Component:
- 110000 electrical system
- Summary:
- Telematics control module failing to activate at pdi.
- Bulletin:
- SSM73930
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
- Bulletin:
- H057NAS1
- Component:
- 060000 engine (pws)
- Summary:
- An issue has been identified on certain jaguar vehicles within the listed affected vehicle range may have inconsistent sealant application which could lead to an engine oil leak.
- Bulletin:
- 6-392USA
- Component:
- 060000 engine (pws)
- Summary:
- An issue has been identified on one certain jaguar vehicle within the listed affected vehicle range which may have inconsistent sealant application which could lead to an engine oil leak.
- Bulletin:
- JTB00611NAS3
- Component:
- 060000 engine (pws)
- Summary:
- A rattle noise may be evident from the engine compartment and/or the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster. upon further investigation, diagnostic trouble codes (dtc) p052a-00, p0011-71, and/or
- Bulletin:
- H070NAS1
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on certain jaguar vehicles within the listed affected vehicle range may display an adaptive damping (ad) warning message on the instrument cluster. investigations have identified that on occasion, the diagnostic
- Bulletin:
- SSM73929 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- 6-393NAS
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range may display an adaptive damping (ad) warning message on the instrument cluster. investigations have identified that on occasion, th
- Bulletin:
- JTB00644NAS1
- Component:
- 013000 steering:gear box (other than rack and pinion)
- Summary:
- The 'd' may flash on the transmission control switch (tcs) and/or instrument cluster after an auto stop/start event. diagnostic trouble codes (dtc) p0715-64 and p0700-02 may be stored in the transmission control module (tcm) and a 'gearbox
- Bulletin:
- JTB00593NAS4
- Component:
- 118000 electrical system: software
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software update designed to enhance the robustness of a range of system features and functions.
- Bulletin:
- SSM74000
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
- Bulletin:
- H059NAS2
- Component:
- 060000 engine (pws)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. investigations have highlighted that the noise is related to the engine balance shaf
- Bulletin:
- 6-379NAS2
- Component:
- 060000 engine (pws)
- Summary:
- An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. investigations have highlighted that the noise is related to the
- Bulletin:
- SSM73975
- Component:
- 060000 engine (pws)
- Summary:
- Issue: jlr have received a number of reports reference timing chain cover plugs. customers may complain of engine oil leaks as these plugs have become loose or come adrift over time.
- Bulletin:
- JTB00634NAS2
- Component:
- 160000 structure
- Summary:
- On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
- Bulletin:
- SSM73960
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- JTB00617NAS1
- Component:
- 138000 visibility:defroster/defogger system
- Summary:
- A noticeable difference may be evident in the temperature between the air blowing through the instrument panel center air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
- Bulletin:
- JTB00593NAS5
- Component:
- 118000 electrical system: software
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software update designed to enhance the robustness of a range of system features and functions.
- Bulletin:
- SSM73690
- Component:
- 110000 electrical system
- Summary:
- Issue: customer experiences park brake warning message on instrument cluster. park brake may not release. one or more of the following dtc's may be stored in the anti lock brake system control module: c2007-13 - right motor - circuit open,
- Bulletin:
- SSM73690 Attachm
- Component:
- 050000 parking brake
- Summary:
- Issue: customer experiences park brake warning message on instrument cluster. park brake may not release. one or more of the following dtc's may be stored in the anti lock brake system control module: c2007-13 - right motor - circuit open,
- Bulletin:
- SSM73690 Attachm
- Component:
- 110000 electrical system
- Summary:
- Issue: customer experiences park brake warning message on instrument cluster. park brake may not release. one or more of the following dtc's may be stored in the anti lock brake system control module: c2007-13 - right motor - circuit open,
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 060000 engine and engine cooling
- Summary:
- A customer may complain of a check engine lamp illumination or poor engine performance.
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 350000 equipment
- Summary:
- Incontrol touch pro phase 4 customer letter
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 350000 equipment
- Summary:
- Sim card activation issues
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 110000 electrical system
- Summary:
- 18c - new face of incontrol touch pro and 18c software improvements
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 110000 electrical system
- Summary:
- A customer may report "hood open" message displays on ip with hood closed.
- Bulletin:
- JTB00591NAS2
- Component:
- 220000 seats
- Summary:
- The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. this affects only vehicles with light oyster color seat trim.
- Bulletin:
- SSM74034
- Component:
- 110000 electrical system
- Summary:
- Issue: while carrying out the pre delivery inspection (pdi) using pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. the message ?smart key not found? may also appear on
- Bulletin:
- JTB00649NAS1
- Component:
- 060000 engine and engine cooling
- Summary:
- A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun. the noise may also appear louder when starting the engine from a cold engine.
- Bulletin:
- SSM74054
- Component:
- 110000 electrical system
- Summary:
- Issue: ?sos limited availability? warning is displayed on the ic (instrument cluster along with diagnostic trouble code (dtc) u3000-49 logged in the tcu (telematics control unit).
- Bulletin:
- SSM74048
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
- Bulletin:
- SSM73960.2
- Component:
- 100000 power train
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
- Bulletin:
- SSM73929
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73929 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
- Bulletin:
- SSM73948
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
- Bulletin:
- SSM73960
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
- Bulletin:
- JTB00608NAS1
- Component:
- 020000 suspension
- Summary:
- A vibration in the passenger may be evident compartment when the vehicle is not moving, transmission in park (p) or neutral (n), and when the engine speed decreases from 900 rpm to 800 rpm.
- Bulletin:
- SFCC Jul12 2018
- Component:
- 110000 electrical system
- Summary:
- A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance
- Bulletin:
- SSM73966
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports a mil and p144c-00 is observed in the pcm.
- Bulletin:
- H125 UPS5618-4BN
- Component:
- 100000 power train
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range which may have a rear differential pinion gear that has been manufactured away from specification and could lead to failure of the rear differential.
- Bulletin:
- SSM73822
- Component:
- 010000 steering
- Summary:
- Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
- Bulletin:
- SSM73984
- Component:
- 100000 power train
- Summary:
- Issue: investigations are currently ongoing into specific failures of the transmission oil cooler pipes (part number t4a15334) installed in jaguar f-pace 2017 and 2018 model year vehicles.
- Bulletin:
- SSM73984 Attachm
- Component:
- 100000 power train
- Summary:
- Issue: investigations are currently ongoing into specific failures of the transmission oil cooler pipes (part number t4a15334) installed in jaguar f-pace 2017 and 2018 model year vehicles.
- Bulletin:
- H138 UPS8118-1BN
- Component:
- 060000 engine and engine cooling
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the recorded engine serial number may not be correct. the engine serial number is required for systems use, including vehicle import and registr
- Bulletin:
- SSM73960.2
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil
- Bulletin:
- 6-397NAS
- Component:
- 060000 engine and engine cooling
- Summary:
- A potential issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the recorded engine serial number may not be correct. the engine serial number is required for systems use, includin
Home | Privacy