2018 JAGUAR E-PACE Recalls (2)

Campaign:
18V090000 on 02/04/2018
Component:
Fuel system, gasoline:fuel injection system:fuel rail
Manufactured:
11/09/2017 - 01/08/2018
Affected:
10,073
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain 2018 jaguar xe, xf, e-pace, f-pace and f-type vehicles equipped with a 2.0l gasoline engine. the fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Consequence:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Correction:
Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. the recall began on march 8, 2018. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is h081.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V140000 on 03/04/2018
Component:
Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Manufactured:
01/04/2018 - 01/04/2018
Affected:
41
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain 2018 jaguar e-pace vehicles. the brackets that secure the front brake hoses may not have been installed properly, allowing the front brake hoses to contact the tires, possibly resulting in a brake fluid leak.
Consequence:
A brake fluid leak can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Correction:
Jaguar will notify owners, and dealers will inspect the front brake hose brackets, replacing any that do not provide sufficient clearance, free of charge. the recall began on april 16, 2018. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is h074.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2018 JAGUAR E-PACE TSBs (100)

Bulletin:
SSM72865
Component:
080000 fuel system, diesel
Summary:
Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:
SSM72865 Attachm
Component:
080000 fuel system, diesel
Summary:
Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:
SSM73603
Component:
080000 fuel system, diesel
Summary:
Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel.
Bulletin:
SSM73594
Component:
100000 power train
Summary:
Issue: jaguar e-pace 2018my onwards fitted with 9hp48 9-speed automatic transmission: retailers reporting these vehicles are flagging the following (tcm) transmission control module dtc?s p2545-86 and/or p2546-86 codes during pathfinder dtc
Bulletin:
JA17TE-09
Component:
020000 suspension
Summary:
Temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:
SSM73700
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
Bulletin:
SSM73511
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: jaguar headlining cleaning products
Bulletin:
SSM73201
Component:
117000 digital instrument panel
Summary:
Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td
Bulletin:
SSM72865
Component:
073200 fuel system, gasoline:fuel injection system:injectors
Summary:
Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:
SSM72865 Attachm
Component:
073200 fuel system, gasoline:fuel injection system:injectors
Summary:
Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:
SSM73603
Component:
070000 fuel system, gasoline
Summary:
Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel.
Bulletin:
SSM73594
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: jaguar e-pace 2018my onwards fitted with 9hp48 9-speed automatic transmission: retailers reporting these vehicles are flagging the following (tcm) transmission control module dtc?s p2545-86 and/or p2546-86 codes during pathfinder dtc
Bulletin:
JA17TE-09
Component:
118000 electrical system: software
Summary:
Temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:
SSM73700
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
Bulletin:
SSM73511
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: jaguar headlining cleaning products
Bulletin:
SSM73201
Component:
060000 engine (pws)
Summary:
Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td
Bulletin:
SFCC_14DEC17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Presentation from dealer shop foreman conference call
Bulletin:
H082NAS1
Component:
020000 suspension
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the rear suspension stabilizer bar bushes have been manufactured away from the required specification, causing insufficient clearance between th
Bulletin:
6-376NAS
Component:
020000 suspension
Summary:
An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the rear suspension stabilizer bar bushes have been manufactured away from the required specification, causing insufficient c
Bulletin:
H100NAS1
Component:
353600 equipment:air conditioner
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of t
Bulletin:
6-377NAS
Component:
353600 equipment:air conditioner
Summary:
An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, re
Bulletin:
SFCC_08MAR18
Component:
355200 equipment:other:owners/service/other manual
Summary:
Jaguar land rover shop foreman conference call
Bulletin:
SFCC_08MAR18_07
Component:
353000 equipment:electrical
Summary:
Tcu activation at pdi
Bulletin:
SFCC_08MAR18_17
Component:
100000 power train
Summary:
A customer may report a knocking type noise from the rear of the vehicle.
Bulletin:
SFCC_08MAR18_19
Component:
353600 equipment:air conditioner
Summary:
A customer may report the air blowing through the hvac vents on one side is noticeably cooler than the other side.
Bulletin:
SFCC_08MAR18_22
Component:
350000 equipment
Summary:
During pdi some vehicles come with two small tools in a baggie in the center console or glove box that we can not identify what it is used for.
Bulletin:
SFCC-11JAN18 Att
Component:
110000 electrical system
Summary:
Customers may report slow demisting of interior windows during freezing temperatures.
Bulletin:
H087NAS1
Component:
162800 structure:body:hood
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the hood seal absorbs water and freezes to the lock panel. when the hood is opened, the seal can get damaged, unclipped, or lost.
Bulletin:
6-378NAS
Component:
162800 structure:body:hood
Summary:
An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the hood seal absorbs water and freezes to the lock panel. when the hood is opened, the seal can become damaged, unclipped, o
Bulletin:
SSM73796
Component:
350000 equipment
Summary:
Issue: after completing the h100 - climate control [hvac] software update, there is no cooling effect from the hvac system.
Bulletin:
SSM73798
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73803
Component:
070000 fuel system, gasoline
Summary:
Issue: injector refit kit (service part number: t2h33724) is shipped with bosch installation instruction sheet. installation instructions are incorrect on the bosch installation sheet.
Bulletin:
H100NAS2
Component:
350000 equipment
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of t
Bulletin:
SSM73811
Component:
110000 electrical system
Summary:
Issue: pdi may not be completed due to activity key programming issue.
Bulletin:
SSM73811 Attachm
Component:
110000 electrical system
Summary:
Issue: pdi may not be completed due to activity key programming issue.
Bulletin:
SSM73793
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
Bulletin:
JTB00619NAS1
Component:
110000 electrical system
Summary:
The 'hood open' warning message may be displayed on the instrument cluster (ic) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched
Bulletin:
SSM73824
Component:
111000 electrical system:battery
Summary:
Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. the mi
Bulletin:
SSM73771
Component:
162500 structure:body:tailgate
Summary:
Customers are confusing the rear camera for the tailgate release switch and, where excess force used, the rear camera can be dislodged.
Bulletin:
SSM73771 Attachm
Component:
162500 structure:body:tailgate
Summary:
Customers are confusing the rear camera for the tailgate release switch and, where excess force used, the rear camera can be dislodged.
Bulletin:
SSM73634
Component:
110000 electrical system
Summary:
Issue: vehicle fails pdi routine due to telematics will not activate- e-call button fails to illuminate.
Bulletin:
JTB00634NAS1
Component:
160000 structure
Summary:
On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
Bulletin:
SSM73798
Component:
110000 electrical system
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
H113NAS1
Component:
353600 equipment:air conditioner
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where if the vehicle has had service action h100, climate control blowing cold air on one side, performed prior to 20 march 2018 and the air condition
Bulletin:
JTB00638NAS1
Component:
100000 power train
Summary:
A fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident.
Bulletin:
6-386NAS
Component:
353600 equipment:air conditioner
Summary:
An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where if the vehicle has had service action h100, climate control blowing cold air on one side, performed prior to 20 march 2018 an
Bulletin:
SFCC_10MAY18_14
Component:
350000 equipment
Summary:
A customer may report the air conditioner is blowing warm air post h100 hvac software update.
Bulletin:
H114 UPS4118-1BN
Component:
103000 power train:automatic transmission
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. water ingress may lead to numerous failure states across the pow
Bulletin:
SSM73728
Component:
110000 electrical system
Summary:
Issue: the customer is unable to start their vehicle or a warning message displayed on the instrument cluster "re-start will not be possible in xxxx miles". any of the following dtc's may have been triggered: p203b, p203c, p203d, p215c. alt
Bulletin:
SSM73874
Component:
110000 electrical system
Summary:
Issue: when carrying out the pre delivery inspection routine using pathfinder the e-call button may not illuminate and/ or ?sos is not available? displayed on the instrument cluster? due to activation failure.
Bulletin:
SSM73798.1
Component:
110000 electrical system
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
6-388NAS
Component:
022520 suspension:rear:axle:non-powered axle assembly
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. water ingress may lead to numerous failur
Bulletin:
H114 UPS4118-3BN
Component:
106000 power train:axle assembly
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. water ingress may lead to numerous failure states across the pow
Bulletin:
SSM73886
Component:
110000 electrical system
Summary:
Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached).
Bulletin:
SSM73886 Attachm
Component:
117000 digital instrument panel
Summary:
Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached).
Bulletin:
6-388NAS2
Component:
100000 power train
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. water ingress may lead to numerous failure
Bulletin:
SSM73844
Component:
140000 air bags
Summary:
In the event that an srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
Bulletin:
SSM73850
Component:
110000 electrical system
Summary:
Issue: the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with atcm.
Bulletin:
H106NAS1
Component:
353600 equipment:air conditioner
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where if the vehicle has had service action h100, climate control blowing cold air on one side, performed prior to 20 march 2018 and the air condition
Bulletin:
6-380NAS
Component:
350000 equipment
Summary:
An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where if the vehicle has had service action h100, climate control blowing cold air on one side, performed prior to 20 march 2018 an
Bulletin:
SSM73798
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73824
Component:
060000 engine and engine cooling
Summary:
Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
Bulletin:
H079 UPS11917-3B
Component:
046100 service brakes, air:antilock:control unit/module
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where ground wire connection to the anti-lock brake system (abs) control module may not be fully sealed. this may allow water to leak into the abs mod
Bulletin:
6-381NAS
Component:
046400 service brakes, air:antilock:abs warning light
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where ground wire connection to the anti-lock brake system (abs) control module may not be fully sealed. this may allow water t
Bulletin:
SSM72960
Component:
353000 equipment:electrical
Summary:
Issue: tunescan does not operate, scrolling window animation is constantly running.
Bulletin:
SSM73798
Component:
110000 electrical system
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73907
Component:
110000 electrical system
Summary:
Issue: while carrying out the pre delivery inspection (pdi) using pathfinder it may be found that the passive start and/or passive entry is not operating. the diagnostic trouble codes dtcs b1ddb-55 and b1de4-55 are stored in the body contro
Bulletin:
SSM73888
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73888 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SFCC_14JUN18_11_
Component:
110000 electrical system
Summary:
Telematics control module failing to activate at pdi.
Bulletin:
SSM73930
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
Bulletin:
JTB00611NAS3
Component:
060000 engine (pws)
Summary:
A rattle noise may be evident from the engine compartment and/or the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster. upon further investigation, diagnostic trouble codes (dtc) p052a-00, p0011-71, and/or
Bulletin:
SSM73929 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73929 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
H114 UPS4118-4BN
Component:
022000 suspension:rear
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. water ingress may lead to numerous failure state
Bulletin:
6-388NAS3
Component:
022520 suspension:rear:axle:non-powered axle assembly
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. water ingress may lead to numerous failure
Bulletin:
SSM74000
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
Bulletin:
SSM73975
Component:
060000 engine (pws)
Summary:
Issue: jlr have received a number of reports reference timing chain cover plugs. customers may complain of engine oil leaks as these plugs have become loose or come adrift over time.
Bulletin:
JTB00634NAS2
Component:
160000 structure
Summary:
On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
Bulletin:
SSM73960
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
JTB00641NAS1
Component:
284100 back over prevention: sensing system: camera
Summary:
The rear proximity camera retaining bracket may be loose or adrift, causing the image to be blank on the touchscreen (ts).
Bulletin:
JTB00593NAS5
Component:
118000 electrical system: software
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software update designed to enhance the robustness of a range of system features and functions.
Bulletin:
SFCC_09AUG18_REV
Component:
060000 engine and engine cooling
Summary:
A customer may complain of a check engine lamp illumination or poor engine performance.
Bulletin:
SFCC_09AUG18_REV
Component:
350000 equipment
Summary:
Incontrol touch pro phase 4 customer letter
Bulletin:
SFCC_09AUG18_REV
Component:
350000 equipment
Summary:
Sim card activation issues
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
18c - new face of incontrol touch pro and 18c software improvements
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
A customer may report "hood open" message displays on ip with hood closed.
Bulletin:
JTB00643NAS1
Component:
060000 engine and engine cooling
Summary:
A 'clunk' noise may be evident from the front of the vehicle when the engine is switched off.
Bulletin:
SSM74054
Component:
110000 electrical system
Summary:
Issue: ?sos limited availability? warning is displayed on the ic (instrument cluster along with diagnostic trouble code (dtc) u3000-49 logged in the tcu (telematics control unit).
Bulletin:
SSM74048
Component:
353000 equipment:electrical
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
Bulletin:
SSM73960.2
Component:
100000 power train
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:
SSM73929
Component:
030000 brakes (pws)
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73929 Attachm
Component:
030000 brakes (pws)
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73929 Attachm
Component:
030000 brakes (pws)
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73960
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
Bulletin:
SFCC Jul12 2018
Component:
110000 electrical system
Summary:
A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance
Bulletin:
SSM73966
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: the customer reports a mil and p144c-00 is observed in the pcm.
Bulletin:
H117NAS1
Component:
023000 suspension:multiple axle
Summary:
An issue has been identified on certain jaguar vehicles within the listed affected vehicle range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. water ingress may lead to numerous failur
Bulletin:
SSM73960.2
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil
Bulletin:
H114 UPS4118-4BN
Component:
020000 suspension
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. water ingress may lead to numerous failure state

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