2017 RAM PROMASTER Recalls (4)

Campaign:
16V910000 on 12/15/2016
Component:
Air bags:frontal
Manufactured:
09/30/2016 - 12/06/2016
Affected:
25
Defect:
Chrysler (fca us llc) is recalling certain model year 2017 ram promaster vehicles manufactured october 1, 2016, to december 7, 2016. the seat mounted side air bag inflator initiator may fail to ignite during a crash.
Consequence:
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Correction:
Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. the recall began february 7, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s96.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V273000 on 04/25/2017
Component:
Equipment:other:labels
Manufactured:
06/30/2013 - 04/23/2017
Affected:
113,896
Defect:
Chrysler (fca us llc) is recalling certain 2014-2017 ram promaster vehicles. the sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."
Consequence:
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Correction:
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. the recall began june 14, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t24.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V786000 on 12/10/2017
Component:
Equipment
Manufactured:
07/31/2016 - 10/30/2017
Affected:
550
Defect:
Midwest automotive designs, llc (midwest) is recalling certain custom vans and camper van recreational vehicles built on 2014-2017 mercedes benz sprinter chassis and 2016-2017 ram promaster chassis. these vehicles are equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Consequence:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Correction:
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. the recall began on december 11, 2017. owners may contact kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V824000 on 12/21/2017
Component:
Equipment
Manufactured:
08/04/2013 - 07/13/2017
Affected:
61,791
Defect:
Chrysler (fca us llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Consequence:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Correction:
Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began february 14, 2018. owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. chrysler's number for this recall is t82.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 RAM PROMASTER TSBs (75)

Bulletin:
68232614A$
Component:
060000 engine and engine cooling
Summary:
Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
Bulletin:
9003723
Component:
350000 equipment
Summary:
Amplifier vehicles needing amplifier replacement, please call rayyan mohammed at cell (248) 954-0790 prior to repair. if no response in 15 minutes, proceed with the repair.
Bulletin:
08-090-17
Component:
110000 electrical system
Summary:
Tire pressure monitor jumper harness this bulletin involves installing a tire pressure monitor (tpm) jumper harness. the customer may describe a tpm warning light turn on due missing information or localization failure.replacement of th
Bulletin:
08-088-16
Component:
118000 electrical system: software
Summary:
Instrument cluster software enhancements this bulletin involves updating the instrument panel cluster (ipc) software. the customer may describe the following: miles per gallon (mpg) information does not change.
Bulletin:
9002519
Component:
355200 equipment:other:owners/service/other manual
Summary:
82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
Bulletin:
05066241A$
Component:
111000 electrical system:battery
Summary:
Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc b1a10 or b1a11 active or stored. engineering is requesting complete fob returned unopened (ie, battery not remove
Bulletin:
05091960A$
Component:
110000 electrical system
Summary:
Hands free module - ctm ? peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
Bulletin:
68103198A$
Component:
353600 equipment:air conditioner
Summary:
A/c compressor this applies to 2015 and 2016 uf and pf. before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
Bulletin:
68184926A$
Component:
110000 electrical system
Summary:
Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
Bulletin:
9003109
Component:
136000 visibility:windshield wiper/washer
Summary:
Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bottl
Bulletin:
9003413
Component:
181000 vehicle speed control:accelerator pedal
Summary:
Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
Bulletin:
9003357
Component:
060000 engine and engine cooling
Summary:
Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interfac
Bulletin:
9003737
Component:
350000 equipment
Summary:
Restraints information sheet (i-sheet) has been added to star parts. print i-sheet fortechnician use.
Bulletin:
9003749
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Ra2 radio 5" uconnect before replacing this radio, make sure you can reproduce the customer issue. if the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. if radio functionality is resumed, retur
Bulletin:
AJA46598
Component:
103700 power train:automatic transmission:torque converter
Summary:
Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
Bulletin:
BJA46597
Component:
100000 power train
Summary:
Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
Bulletin:
STAR News No. 85
Component:
350000 equipment
Summary:
Star receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. this same month last year we had over 40,000 open aged > 5 days tickets. as a result of focused efforts to verify vehicles are repai
Bulletin:
9003687
Component:
150000 seat belts
Summary:
Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003681
Component:
150000 seat belts
Summary:
Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003694
Component:
060000 engine and engine cooling
Summary:
Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
Bulletin:
9003696
Component:
162300 structure:body:door
Summary:
Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
Bulletin:
9003700
Component:
010000 steering
Summary:
Steering gear to avoid warranty charge back, due care must be taken when packaging and returning the steering gear as so it doesn't incur damage in shipment. the inner tie rod boots must also be returned intact on the gear. ~
Bulletin:
30657
Component:
110000 electrical system
Summary:
R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number r4801865ac. replacement is part number 04801865ae which is in stock
Bulletin:
30865
Component:
162600 structure:body:hatchback/liftgate
Summary:
04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04589131ag, 04589243ag . see attac
Bulletin:
30928
Component:
131000 visibility:windshield
Summary:
55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.replacement ispart number 55395241ah which isin stock and available. please return suspect partsback toyour facing depot u
Bulletin:
30731
Component:
060000 engine (pws)
Summary:
04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. suspect stock of part number: 04627694aa must be returned. see attached for identifying suspect stock. please
Bulletin:
30948
Component:
330000 interior lighting
Summary:
Molding assy ?frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
Bulletin:
31056
Component:
220000 seats
Summary:
Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.r
Bulletin:
31127
Component:
070000 fuel system, gasoline
Summary:
Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
Bulletin:
31115
Component:
162900 structure:body:roof and pillars
Summary:
Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.see attachmentsfor identifying suspect material.
Bulletin:
D-16-28 Rev. A
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Dapap requirements - addition of exterior mirrors (rev. a)
Bulletin:
D-17-08
Component:
350000 equipment
Summary:
Essential flash management
Bulletin:
D-17-11
Component:
350000 equipment
Summary:
Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
Bulletin:
D-17-12
Component:
350000 equipment
Summary:
Shop certification program guidelines
Bulletin:
25-001-17
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
Bulletin:
16887
Component:
060000 engine (pws)
Summary:
Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
Bulletin:
17006
Component:
063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
Summary:
68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68085119ae. see attachme
Bulletin:
17007
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. see attachments for identif
Bulletin:
17109
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. please ret
Bulletin:
17124
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
Bulletin:
17127
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. please ret
Bulletin:
17135
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
Bulletin:
17161
Component:
116000 electrical system:ignition
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04685719ai. see attachments for identifying suspect stock. please return suspect parts back to your f
Bulletin:
17191
Component:
121000 exterior lighting:headlights
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68174065ae. see attachments for identifying suspect stock. please return suspect parts back to your f
Bulletin:
17202
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68143886aa. see attachments for identifying suspect stock. please return suspect parts back to your f
Bulletin:
17598
Component:
160000 structure
Summary:
68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68160775ab. see attachments for identify
Bulletin:
20624
Component:
353600 equipment:air conditioner
Summary:
68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number 68103256ag packaged before 2016/08/01. please return su
Bulletin:
20610
Component:
060000 engine and engine cooling
Summary:
P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. please return part number 04573460 which have a packaging date of 2016-06-13. ref
Bulletin:
22843
Component:
120000 exterior lighting
Summary:
Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
Bulletin:
22842
Component:
060000 engine (pws)
Summary:
05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05187880ac. see attachments for ident
Bulletin:
20614
Component:
180000 vehicle speed control
Summary:
P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. please return parts which have a pacakging date code of july 20th 2016. reference pictu
Bulletin:
15640
Component:
170000 latches/locks/linkages
Summary:
Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
Bulletin:
16103
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. as per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
Bulletin:
16374
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. see attachments for identifying suspect stock. please return suspect part
Bulletin:
18-023-16
Component:
110000 electrical system
Summary:
Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
Bulletin:
16387
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. see attachments for identifying suspect stock. please return su
Bulletin:
16388
Component:
350000 equipment
Summary:
You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number 68288760aa. replacement part number is 68288760ab. replacement parts w ill be available w eek ending 5/6/1
Bulletin:
15614
Component:
350000 equipment
Summary:
Inspect and return: switch - multifunctional you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 56046114ae, 56046118ae. see attachments for identifyin
Bulletin:
08-028-16
Component:
118000 electrical system: software
Summary:
Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. a customer may experience one or more of the following conditions: · radio display screen will lock up and reset i
Bulletin:
6th Edition 2015
Component:
350000 equipment
Summary:
Warranty operations newsletter volume 1, issue 6
Bulletin:
31-001-15
Component:
220000 seats
Summary:
Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
Bulletin:
1UU47DX9A
Component:
220000 seats
Summary:
Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. if no response in 15 minutes, proceed with ordering the part
Bulletin:
04610124A
Component:
220000 seats
Summary:
Element assy- heated seat if any of the front heated seats are inoperable. call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. if your call is not returned within 15 minutes, please continue
Bulletin:
04861963A
Component:
063000 engine and engine cooling:exhaust system
Summary:
Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. if a response is not received within 15 minutes, then continue with the nece
Bulletin:
05149141A
Component:
060000 engine (pws)
Summary:
Camshaft position sensor if replacing a camshaft position sensor for p0340, p0344, p0345, p0349, p0365, p0369, p0390 or p0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. if no resp
Bulletin:
05154400A
Component:
010000 steering
Summary:
Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. if the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
Bulletin:
05191925A
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. remove both of the transmission lines from the cooler?s top/
Bulletin:
55112621A
Component:
350000 equipment
Summary:
Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
Bulletin:
56041380A
Component:
111000 electrical system:battery
Summary:
Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. if no response in 15 minutes, continue wi
Bulletin:
56046094A
Component:
185000 vehicle speed control:cruise control
Summary:
Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
Bulletin:
68079375A
Component:
063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
Summary:
Crankshaft position sensor before replacing this part due to a p0335 fault code, please contact andrew acton at cell (248) 421-4130. engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
Bulletin:
68080819A
Component:
060000 engine (pws)
Summary:
Camshaft position sensor if replacing a camshaft position sensor for p0340 and/or p0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. if no response is received within 15 minut
Bulletin:
68090604A
Component:
100000 power train
Summary:
Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a c1494-92 dtc, if yes, please call fca axle engineering and do no
Bulletin:
68140664A
Component:
350000 equipment
Summary:
Compressor hvac compressor is inoperative. before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. if no response in 15 minutes, continue with the repair.
Bulletin:
68174064A
Component:
121000 exterior lighting:headlights
Summary:
Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. engineering would like to have both parts returned for analysis. also, please take a picture of the parts and email t

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