2017 RAM 1500 Recalls (9)
- Campaign:
- 17V198000 on 03/23/2017
- Component:
- Power train:driveline:differential unit
- Manufactured:
- 07/10/2016 - 11/10/2016
- Affected:
- 30
- Defect:
- Chrysler (fca us llc) is recalling certain 2016-2017 ram 1500 trucks. the differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
- Consequence:
- A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. either scenario increases the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. the recall began april 24, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t20.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V434000 on 07/10/2017
- Component:
- Fuel system, gasoline:storage:tank assembly
- Manufactured:
- 05/04/2017 - 05/06/2017
- Affected:
- 4
- Defect:
- Chrysler (fca us llc) is recalling certain 2017 ram 1500 trucks. the fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 301, "fuel system integrity."
- Consequence:
- In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
- Correction:
- Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. the recall began on august 10, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t45.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V821000 on 12/21/2017
- Component:
- Power train:automatic transmission:lever and linkage:column shift
- Manufactured:
- 05/27/2008 - 12/30/2016
- Affected:
- 1,482,874
- Defect:
- Chrysler (fca us llc) is recalling certain 2016-2017 ram 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs, 2011-2017 ram 3500, 4500 and 5500 cab chassis vehicles, 2009-2017 ram 1500 and 2010-2017 ram 2500 and 3500 pickup trucks, all equipped with a column shifter. pushing the brake pedal for prolonged periods when the vehicle is running and in park may cause the brake transmission shift interlock (btsi) pin to stick in the open position. with the pin in the open position, the transmission can be shifted out of park into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence:
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Correction:
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the btsi, and, as necessary, replace it. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t79.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V100000 on 02/11/2018
- Component:
- Power train:automatic transmission
- Manufactured:
- 12/31/2016 - 01/12/2018
- Affected:
- 180,462
- Defect:
- Chrysler (fca us llc) is recalling certain 2017-2018 ram 1500, 2500, 3500, 3500 cab chassis, 4500 cab chassis, and 5500 cab chassis vehicles, all equipped with a column shifter. pushing the brake pedal for prolonged periods when the vehicle is running and in park may cause the brake transmission shift interlock (btsi) pin to stick in the open position. with the pin in the open position, the transmission can be shifted out of park into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence:
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Correction:
- Chrysler will notify owners and dealers will update the body control module software. dealers will also test the btsi operation, replacing the solenoid as necessary. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u11.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system:wiring
- Manufactured:
- 05/14/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Vehicle speed control:cruise control
- Manufactured:
- 05/14/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system: software
- Manufactured:
- 05/14/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V486000 on 07/26/2018
- Component:
- Structure:body:tailgate
- Manufactured:
- 07/30/2014 - 12/14/2017
- Affected:
- 1,149,237
- Defect:
- Chrysler (fca us llc) is recalling certain 2015-2017 ram 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. the tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
- Consequence:
- If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will repair the vehicle, free of charge. the recall began september 17, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u74.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V486000 on 07/26/2018
- Component:
- Latches/locks/linkages:tailgate:latch
- Manufactured:
- 07/30/2014 - 12/14/2017
- Affected:
- 1,149,237
- Defect:
- Chrysler (fca us llc) is recalling certain 2015-2017 ram 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. the tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
- Consequence:
- If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will repair the vehicle, free of charge. the recall began september 17, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u74.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2017 RAM 1500 TSBs (99)
- Bulletin:
- 08-026-13REV.B
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 68234041A$
- Component:
- 353600 equipment:air conditioner
- Summary:
- "thermal expansion valve (txv), h-valve for d trucks only; when diagnosing an a/c system leak at the txv (thermal expansion valve, h-valve), do not replace the txv unless it has been proven to be defective for function or for a leak. ins
- Bulletin:
- 68232614A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
- Bulletin:
- 9003723
- Component:
- 350000 equipment
- Summary:
- Amplifier vehicles needing amplifier replacement, please call rayyan mohammed at cell (248) 954-0790 prior to repair. if no response in 15 minutes, proceed with the repair.
- Bulletin:
- 9003784
- Component:
- 070000 fuel system, gasoline
- Summary:
- Fuel delivery system before replacing the fuel pump module for rough idle or hard starting issue; please ensure that the powertrain control module (pcm) is up to the latest flash level. if the problem persists with the vehicle up to late
- Bulletin:
- 23-039-17
- Component:
- 130000 visibility
- Summary:
- Rear door fixed glass cover is loose this bulletin involves rework to the rear door fixed glass cover trim. the customer may notice the glass cover trim is loose or shows a gap on either of the rear doorfig. 1.gap identified at door
- Bulletin:
- 23-040-17
- Component:
- 117000 digital instrument panel
- Summary:
- Gap at center stack at the instrument panel this bulletin involves rework to the center stack trim at the instrument panel. the customer may notice a large gap where the center stack meets the instrument panelfig. 1.gap at center stack t
- Bulletin:
- 23-034-17
- Component:
- 130000 visibility
- Summary:
- Clicking noise when opening/closing power sliding backlite this bulletin involves identifying a clicking noise coming from the power sliding backlite center glass and replacing the backlitecable assembly. the customer may describe a nois
- Bulletin:
- 08-028-17 REV. B
- Component:
- 118000 electrical system: software
- Summary:
- Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air (fota) update and provides the service technician an overview of the steps a customer will need to take to complete
- Bulletin:
- 23-034-17 REV. A
- Component:
- 130000 visibility
- Summary:
- Clicking noise when opening/closing power sliding backlite this bulletin involves identifying a clicking noise coming from the power sliding backlite center glass and replacing the backlitecable assembly. the customer may describe a nois
- Bulletin:
- 9003629
- Component:
- 284000 back over prevention: camera system
- Summary:
- Rear view camera for trucks equipped with rear view camera part number 68274731ad, if it has been brought to the dealership due to a customer complaint of the rear view camera image being too dark or hard to see, or is exhibiting the iss
- Bulletin:
- 9003633
- Component:
- 060000 engine and engine cooling
- Summary:
- Water pump dealers are replacing water pumps because of a coolant leak. water pumps are found tnf but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. please inspect the bypass o-ring be
- Bulletin:
- 9003636
- Component:
- 284000 back over prevention: camera system
- Summary:
- Rear view camera for trucks equipped with rear view camera part number 68274731a$, if there is a complaint of the rear view camera being inoperative, or the radio screen is black or blue when the truck is in reverse, do not replace the r
- Bulletin:
- 9003638
- Component:
- 063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
- Summary:
- Fuel tank issue description: ram 1500 built between 7/1/16 and 8/15/16 with concern of "hard to fill" or "premature shut off", please remove the canister line and recirculation line and retest. if the condition continues, tank replacemen
- Bulletin:
- 9002831
- Component:
- 356000 equipment adaptive
- Summary:
- Water pump for jk bodies only: if replacing the water pump for a chirp, squeal or nvh, please contact either: nick morand cell: (248) 410-5078 nick.morand@fcagroup.com joe lovell cell: (734) 309-6467 joe.lovell@fcagroup.com engineering
- Bulletin:
- 23-053-16
- Component:
- 060000 engine (pws)
- Summary:
- Hemi emblems installed on vehicles equipped with a 3.6l engine this bulletin involves removing the hemi emblem on the front fenders of specifically equipped vehicles. of their 3.6l engine and midnight package (sales code 22q) vehicle.
- Bulletin:
- 9002519
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
- Bulletin:
- 05066241A$
- Component:
- 111000 electrical system:battery
- Summary:
- Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc b1a10 or b1a11 active or stored. engineering is requesting complete fob returned unopened (ie, battery not remove
- Bulletin:
- 05091960A$
- Component:
- 110000 electrical system
- Summary:
- Hands free module - ctm ? peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
- Bulletin:
- 68103198A$
- Component:
- 353600 equipment:air conditioner
- Summary:
- A/c compressor this applies to 2015 and 2016 uf and pf. before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
- Bulletin:
- 68184926A$
- Component:
- 110000 electrical system
- Summary:
- Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
- Bulletin:
- 9003530
- Component:
- 030000 brakes (pws)
- Summary:
- Brake pedal sensor for vehicles with dtc's p0572 or c0042, or complaints of brake lights staying on or cruise control not setting, please use witech to check the brake pedal home position setting and actual pedal resting position under bra
- Bulletin:
- 9003734
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
- Bulletin:
- 9003109
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bottl
- Bulletin:
- 9003413
- Component:
- 181000 vehicle speed control:accelerator pedal
- Summary:
- Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
- Bulletin:
- 9003357
- Component:
- 060000 engine and engine cooling
- Summary:
- Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interfac
- Bulletin:
- 9003749
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Ra2 radio 5" uconnect before replacing this radio, make sure you can reproduce the customer issue. if the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. if radio functionality is resumed, retur
- Bulletin:
- 9003629
- Component:
- 284100 back over prevention: sensing system: camera
- Summary:
- Rear view camera for trucks equipped with rear view camera part number 68274731ad, if it has been brought to the dealership due to a customer complaint of the rear view camera image being too dark or hard to see, or is exhibiting the issue
- Bulletin:
- 23-026-17
- Component:
- 162300 structure:body:door
- Summary:
- Sublime green outside door handle paint adhesion issue this bulletin involves inspecting the exterior door handles for paint chipping off and replacing all handles if chipping is found. vins in the attached rrt list require handle replacem
- Bulletin:
- 18-055-17
- Component:
- 100000 power train
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. some customers may experience when staring a cold engine the vehicle has a ro
- Bulletin:
- 18-031-17 REV. B
- Component:
- 100000 power train
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. some customers may experience a malfunction indicator lamp (mil) illuminatio
- Bulletin:
- 03-002-17
- Component:
- 106000 power train:axle assembly
- Summary:
- Replace rear axle this bulletin involves replacing the rear axle assembly. if the vehicle is driven for a short period of time the rear axle may develop a whine noise.
- Bulletin:
- AJA46598
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- BJA46597
- Component:
- 100000 power train
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- STAR News No. 85
- Component:
- 350000 equipment
- Summary:
- Star receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. this same month last year we had over 40,000 open aged > 5 days tickets. as a result of focused efforts to verify vehicles are repai
- Bulletin:
- 9003216
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Power fold rearview mirror prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. move the mirror to its full foward position and then to full retract position using the power fold
- Bulletin:
- 9003687
- Component:
- 150000 seat belts
- Summary:
- Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003669
- Component:
- 103000 power train:automatic transmission
- Summary:
- Auto trans rotary electronic shifter the rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in park (or neutral). this generates a noise with each brake press/re
- Bulletin:
- 9003681
- Component:
- 150000 seat belts
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9002977
- Component:
- 162300 structure:body:door
- Summary:
- Door latch before replacing this part please contact kevin murphree at cell (248) 613-3417 or samantha kallman (248)-576-1532. if you are unable to get a response within 15 minutes, please continue with the repair.
- Bulletin:
- 9003694
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
- Bulletin:
- 9003696
- Component:
- 162300 structure:body:door
- Summary:
- Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
- Bulletin:
- 9003059
- Component:
- 353000 equipment:electrical
- Summary:
- Park assist sensor 1) active or stored dtc of signal shape / waveform failure fault: b128e-25, b128f-25, b1290-25, b1291-25, b1292-25, b1293-25, b1295-25, b1296-25, b1297-25, and/or b1298-25, check for snow/mud/ice/obstruction and clean th
- Bulletin:
- 9003273
- Component:
- 060000 engine and engine cooling
- Summary:
- Trans pan or gasket if your repair requires replacing one of the two part numbers for a leak, prior to the repair please call enzo piazza at cell (248) 467-9163. if you cannot reach enzo within 15 minutes proceed with the repair. enzo need
- Bulletin:
- 30657
- Component:
- 110000 electrical system
- Summary:
- R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number r4801865ac. replacement is part number 04801865ae which is in stock
- Bulletin:
- 30865
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- 04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04589131ag, 04589243ag . see attac
- Bulletin:
- 30928
- Component:
- 131000 visibility:windshield
- Summary:
- 55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.replacement ispart number 55395241ah which isin stock and available. please return suspect partsback toyour facing depot u
- Bulletin:
- 30731
- Component:
- 060000 engine (pws)
- Summary:
- 04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. suspect stock of part number: 04627694aa must be returned. see attached for identifying suspect stock. please
- Bulletin:
- 30948
- Component:
- 330000 interior lighting
- Summary:
- Molding assy ?frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
- Bulletin:
- 31056
- Component:
- 220000 seats
- Summary:
- Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.r
- Bulletin:
- 31127
- Component:
- 070000 fuel system, gasoline
- Summary:
- Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
- Bulletin:
- 31115
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.see attachmentsfor identifying suspect material.
- Bulletin:
- D-16-28 Rev. A
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Dapap requirements - addition of exterior mirrors (rev. a)
- Bulletin:
- D-17-08
- Component:
- 350000 equipment
- Summary:
- Essential flash management
- Bulletin:
- D-17-11
- Component:
- 350000 equipment
- Summary:
- Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
- Bulletin:
- D-17-12
- Component:
- 350000 equipment
- Summary:
- Shop certification program guidelines
- Bulletin:
- 21-013-17
- Component:
- 100000 power train
- Summary:
- Flash: transmission diagnostic and shift enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience a less than desirable shift quality or the
- Bulletin:
- 18-031-17
- Component:
- 100000 power train
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. some customers may experience a malfunction indicator lamp (mil) illuminatio
- Bulletin:
- 23-017-17
- Component:
- 160000 structure
- Summary:
- Gap between door trim panel and inner belt molding this bulletin involves measuring both rear door panel gaps and possibly replacing the rear door trim panels and inner belt moldings that measure out of specifications. the customer may co
- Bulletin:
- 16887
- Component:
- 060000 engine (pws)
- Summary:
- Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
- Bulletin:
- 17006
- Component:
- 063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
- Summary:
- 68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68085119ae. see attachme
- Bulletin:
- 17007
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. see attachments for identif
- Bulletin:
- 17109
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. please ret
- Bulletin:
- 17124
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
- Bulletin:
- 17127
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. please ret
- Bulletin:
- 17135
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
- Bulletin:
- 17161
- Component:
- 116000 electrical system:ignition
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04685719ai. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17191
- Component:
- 121000 exterior lighting:headlights
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68174065ae. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17202
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68143886aa. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17598
- Component:
- 160000 structure
- Summary:
- 68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68160775ab. see attachments for identify
- Bulletin:
- 20624
- Component:
- 353600 equipment:air conditioner
- Summary:
- 68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number 68103256ag packaged before 2016/08/01. please return su
- Bulletin:
- 20610
- Component:
- 060000 engine and engine cooling
- Summary:
- P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. please return part number 04573460 which have a packaging date of 2016-06-13. ref
- Bulletin:
- 22843
- Component:
- 120000 exterior lighting
- Summary:
- Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
- Bulletin:
- 22842
- Component:
- 060000 engine (pws)
- Summary:
- 05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05187880ac. see attachments for ident
- Bulletin:
- 20614
- Component:
- 180000 vehicle speed control
- Summary:
- P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. please return parts which have a pacakging date code of july 20th 2016. reference pictu
- Bulletin:
- 15640
- Component:
- 170000 latches/locks/linkages
- Summary:
- Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
- Bulletin:
- 16103
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. as per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
- Bulletin:
- 16374
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. see attachments for identifying suspect stock. please return suspect part
- Bulletin:
- 18-023-16
- Component:
- 110000 electrical system
- Summary:
- Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
- Bulletin:
- 16387
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. see attachments for identifying suspect stock. please return su
- Bulletin:
- 16388
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number 68288760aa. replacement part number is 68288760ab. replacement parts w ill be available w eek ending 5/6/1
- Bulletin:
- 15614
- Component:
- 350000 equipment
- Summary:
- Inspect and return: switch - multifunctional you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 56046114ae, 56046118ae. see attachments for identifyin
- Bulletin:
- 08-028-16
- Component:
- 118000 electrical system: software
- Summary:
- Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. a customer may experience one or more of the following conditions: · radio display screen will lock up and reset i
- Bulletin:
- 6th Edition 2015
- Component:
- 350000 equipment
- Summary:
- Warranty operations newsletter volume 1, issue 6
- Bulletin:
- 31-001-15
- Component:
- 220000 seats
- Summary:
- Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
- Bulletin:
- 1UU47DX9A
- Component:
- 220000 seats
- Summary:
- Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. if no response in 15 minutes, proceed with ordering the part
- Bulletin:
- 04610124A
- Component:
- 220000 seats
- Summary:
- Element assy- heated seat if any of the front heated seats are inoperable. call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. if your call is not returned within 15 minutes, please continue
- Bulletin:
- 04861963A
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. if a response is not received within 15 minutes, then continue with the nece
- Bulletin:
- 05149141A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340, p0344, p0345, p0349, p0365, p0369, p0390 or p0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. if no resp
- Bulletin:
- 05154400A
- Component:
- 010000 steering
- Summary:
- Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. if the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
- Bulletin:
- 05191925A
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. remove both of the transmission lines from the cooler?s top/
- Bulletin:
- 55112621A
- Component:
- 350000 equipment
- Summary:
- Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
- Bulletin:
- 56041380A
- Component:
- 111000 electrical system:battery
- Summary:
- Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. if no response in 15 minutes, continue wi
- Bulletin:
- 56046094A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
- Bulletin:
- 68079375A
- Component:
- 063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
- Summary:
- Crankshaft position sensor before replacing this part due to a p0335 fault code, please contact andrew acton at cell (248) 421-4130. engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
- Bulletin:
- 68080819A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340 and/or p0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. if no response is received within 15 minut
- Bulletin:
- 68090604A
- Component:
- 100000 power train
- Summary:
- Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a c1494-92 dtc, if yes, please call fca axle engineering and do no
- Bulletin:
- 68140664A
- Component:
- 350000 equipment
- Summary:
- Compressor hvac compressor is inoperative. before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. if no response in 15 minutes, continue with the repair.
- Bulletin:
- 68174064A
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. engineering would like to have both parts returned for analysis. also, please take a picture of the parts and email t
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