2017 NEWMAR VENTANA Recalls (11)

Campaign:
16V481000 on 06/28/2016
Component:
Visibility:rear window wiper/washer
Manufactured:
10/31/2015 - 06/23/2016
Affected:
24
Defect:
Newmar corporation (newmar) is recalling certain model year 2017 ventana, ventana vl, and dutch star motorhomes manufactured november 1, 2015, to june 24, 2016 and built on a freightliner custom chassis. in the affected vehicles, when the windshield wipers are turned off, the headlights may also turn off. additionally, the wiper arms may stop in an incorrect location blocking the driver's view, and the wiper motor may stall when under load.
Consequence:
If the headlights go out or the wiper system does not operate properly, the driver's visibility may be adversely affected, increasing the risk of a crash.
Correction:
Newmar will notify owners, and freightliner dealers will update the wiper software, free of charge. the recall began on july 28, 2016. owners may contact newmar customer service department at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V773000 on 10/23/2016
Component:
Equipment:recreational vehicle
Manufactured:
05/16/2016 - 09/26/2016
Affected:
19
Defect:
Newmar corporation (newmar) is recalling certain model year 2017 dutch star and ventana motorhomes manufactured may 17, 2016, to september 27, 2016. on certain motorhomes, the wardrobe slide out motor may have been installed without having a brake.
Consequence:
If the slide out motor does not have a brake installed, the slide out box could extend unexpectedly, increasing the risk of a crash.
Correction:
Newmar will notify owners, and dealers will inspect the motor and replace it if necessary, free of charge. the recall ibegan on december 16, 2016. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V826000 on 11/14/2016
Component:
Steering:hydraulic power assist:hose, piping, and connections
Manufactured:
01/21/2016 - 11/06/2016
Affected:
370
Defect:
Newmar corporation (newmar) is recalling certain model year 2016-2017 dutch star and ventana motorhomes manufactured january 22, 2016, to november 7, 2016, equipped with cummins isl engines. these vehicles, built on a freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Consequence:
Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Correction:
Newmar will notify owners, and freightliner dealers will reroute the power steering hose for proper clearance, free of charge. the recall began on december 16, 2017. owners may contact freightliner customer service at 1-800-547-0712 or newmar customer service at 1-800-731-8300. newmar's number for this recall is 16v 809.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V420000 on 07/04/2017
Component:
Equipment:recreational vehicle
Manufactured:
02/11/2013 - 05/15/2017
Affected:
1,289
Defect:
Newmar corporation (newmar) is recalling certain 2014-2018 newmar dutch star and 2015-2017 newmar ventana motorhomes. in the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the on position.
Consequence:
If the vehicle is being driven and the button on the remote is pushed, the night shades may lower, blocking the driver's view, possibly increasing the risk of a crash.
Correction:
Newmar will notify owners and dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the on position. the recall began on july 28, 2017. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V809000 on 12/19/2017
Component:
Equipment
Manufactured:
07/23/1997 - 11/02/2017
Affected:
34,699
Defect:
Newmar corporation (newmar) is recalling various 1995-2018 motorhomes. a list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v809-2309.pdf. these motorhomes are equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Consequence:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Correction:
Newmar will notify owners, and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on february 7, 2018. owners may contact kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information or owners may contact newmar customer service at 1-574-773-7791. newmar's number for this recall is 17e-062.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V830000 on 12/25/2017
Component:
Electrical system:wiring
Manufactured:
02/21/2016 - 10/08/2017
Affected:
2,915
Defect:
Newmar corporation (newmar) is recalling certain model year 2016-2018 bay star, bay star sport, canyon star, dutch star, essex, king aire, london aire, mountain aire, new aire, ventana and ventana le motorhomes. these vehicles may have a loose power connection at the automatic transfer switch (ats), possibly resulting in a build up of heat.
Consequence:
The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
Correction:
Newmar will notify owners, and dealers will inspect the electrical connection at the ats, tightening it as necessary, free of charge. the recall began on february 5, 2018. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V830000 on 12/25/2017
Component:
Electrical system:wiring
Manufactured:
02/21/2016 - 10/08/2017
Affected:
2,915
Defect:
Newmar corporation (newmar) is recalling certain model year 2016-2018 bay star, bay star sport, canyon star, dutch star, essex, king aire, london aire, mountain aire, new aire, ventana and ventana le motorhomes. these vehicles may have a loose power connection at the automatic transfer switch (ats), possibly resulting in a build up of heat.
Consequence:
The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
Correction:
Newmar will notify owners, and dealers will inspect the electrical connection at the ats, tightening it as necessary, free of charge. the recall began on february 5, 2018. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V062000 on 01/21/2018
Component:
Exterior lighting:headlights
Manufactured:
11/23/2015 - 12/17/2017
Affected:
1,249
Defect:
Newmar corporation (newmar) is recalling certain 2017-2018 ventana, ventana le and dutchstar motorhomes built on a freightliner chassis. the low beam headlights do not also illuminate as intended when the high beam headlights are activated, reducing the driver's visibility. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
Consequence:
If the driver has reduced visibility, there would be an increased risk of a crash.
Correction:
Newmar will notify owners, and daimler trucks north america authorized service facilities will reprogram the freightliner chassis module, free of charge. the recall began on february 9, 2018. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V198000 on 03/28/2018
Component:
Steering:hydraulic power assist:hose, piping, and connections
Manufactured:
06/13/2010 - 05/09/2016
Affected:
2,139
Defect:
Newmar corporation (newmar) is recalling certain 2014-2017 newmar ventana, 2011-2017 newmar dutch star, and 2011-2014 newmar mountain aire vehicles, built on freightliner xbr chassis and equipped with cummins isl engines. the power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Consequence:
If the power steering hose contacts the power stud causing a power steering fluid leak, additional steering effort may be needed increasing the risk of a crash or an electrical arc may occur, increasing the risk of a fire.
Correction:
Newmar will notify owners, and freightliner dealers will reroute the power steering hose, free of charge. the recall began on may 24, 2018. owners may contact newmar customer service at 1-800-731-8300. newmar's number for this recall is fl-762.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V245000 on 04/19/2018
Component:
Exterior lighting:headlights
Manufactured:
03/20/2012 - 08/09/2016
Affected:
2,038
Defect:
Newmar corporation (newmar) is recalling certain 2016-2017 newmar ventana, 2015-2016 newmar london aire, and 2013-2017 newmar dutch star motorhomes. when switching from using the low beam headlights to the high beam headlights, the low beam headlights go out when the intention was to have both beams illuminate.
Consequence:
Without the low beams also illuminated when the high beams are on, the driver may have reduced visibility, increasing the risk of a crash.
Correction:
Newmar will notify owners, and dealers will correct the vehicles so that the low beam stays illuminated when the high beam is switched on, free of charge. the recall began on may 18, 2018. owners may contact newmar customer service at 1-800-731-8300.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V505000 on 08/06/2018
Component:
Service brakes, hydraulic:foundation components:disc:caliper
Manufactured:
03/09/2017 - 01/30/2018
Affected:
119
Defect:
Newmar corporation (newmar) is recalling certain 2017-2019 newmar ventana le and ventana motorhomes, 2018 mountain aire and essex motorhomes, and 2017-2018 london aire motorhomes. the brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Consequence:
If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Correction:
Newmar will notify owners, and authorized daimler trucks service centers will inspect the caliper mounting bolts and tighten them to the proper specification, free of charge. the recall began on august 30, 2018. owners may contact newmar customer service at 1-800-731-8300. newmar's number for this recall is 18v-353.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 NEWMAR VENTANA TSBs (17)

Bulletin:
RSB 459
Component:
130000 visibility/wiper (pws)
Summary:
Newmar corporation has decided that a defect which relates to motor vehicle safety exists in specific motor homes built on freightliner chassis. this recall is the result of information provided to newmar by daimler trucks north america. nh
Bulletin:
RSB 467
Component:
018000 steering: adaptive steering
Summary:
Daimler trucks north america has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on freightliner chassis (nhtsa #: 16v809). in response, newmar has filed recall nhtsa #: 16v826 and tc #: 2016-559.
Bulletin:
RSB 468
Component:
030000 brakes (pws)
Summary:
Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. nhtsa# 16v 773 tc# 2016-523 issue: on certain motorhomes, the wardrobe slide out motor may have been installed without a brake. i
Bulletin:
RSB483
Component:
110000 electrical system
Summary:
Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. on certain motorhomes, the driver and passenger power night shades may be operated using the remote when the ignition is in the
Bulletin:
RSB485
Component:
118000 electrical system: software
Summary:
Freightliner custom chassis corporation, has initiated field service campaign sf536a to modify specific freightliner custom chassis x-line motorhome and shuttle bus chassis equipped with multiplex wiper controls, manufactured march 21, 2016
Bulletin:
RSB486
Component:
110000 electrical system
Summary:
Newmar and mcd shade have determined that certain 2016 and 2017 dutch star coaches (all floorplans with remote-controlled power shades) and 2016 and 2017 ventana coaches (4311 floorplan only) may experience remote-controlled power shade fai
Bulletin:
16V481
Component:
130000 visibility
Summary:
Mailing second notice on not corrected customer letters on nhtsa recall9/5/2017 newmar corporation has decided that a defect which relates to motor vehicle safety exists in specific motor homes built on freightliner chassis. this recall i
Bulletin:
TSB 479
Component:
110000 electrical system
Summary:
Newmar corporation has decided that certain coaches built on a freightliner chassis and equipped with equalizer leveling jacks may have air bags that do not inflate correctly during jack retraction, which could cause air depletion from the
Bulletin:
TSB 493
Component:
060000 engine (pws)
Summary:
Daimler trucks north america has issued field service campaign sf543a. in response, newmar is publishing tsb 493. issue: on specific vehicles equipped with stoneridge light bar control units (lbcu), the instrument panel odometer value may
Bulletin:
PIB 495
Component:
010000 steering
Summary:
Daimler trucks north america llc, on behalf of its wholly-owned subsidiary, freightliner custom chassis corporation, has issued field service campaign sf546ab. in response, newmar is publishing pib 495. issue: on certain coaches, a check v
Bulletin:
RSB 506
Component:
110000 electrical system
Summary:
Newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. issue: on certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ats) that was not prope
Bulletin:
TSB 486 Amended
Component:
110000 electrical system
Summary:
Newmar and mcd shade have determined that certain 2016 and 2017 dutch star coaches (all floorplans with remote-controlled power shades) and 2016 and 2017 ventana coaches (4311 floorplan only) may experience remote-controlled power shade fai
Bulletin:
RSB 509
Component:
110000 electrical system
Summary:
Newmar corporation has decided that certain 2017-2018 ventana, ventana le, and dutch star motorhomes built on freightliner chassis fail to comply with federal motor vehicle safety standard (fmvss) number 108, ?lamps, reflective devices, and
Bulletin:
TSB 514
Component:
110000 electrical system
Summary:
On 2017 and 2018 ventana and dutch star coaches with the 4310 floorplan and 2017 mountain aire and london aire coaches with the 4525 floorplan equipped with a 85,000 btu oasis nes hydronic heating system, the hydronic heating system fuse an
Bulletin:
RSB 530
Component:
045000 service brakes, air:disc
Summary:
Daimler trucks north america, llc has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on freightliner chassis (nhtsa 18v 353). in response, newmar corporation is releasing recall nhtsa 18v 505 and
Bulletin:
PIB 529
Component:
170000 latches/locks/linkages
Summary:
This bulletin was created to inform dealers and techs that an updated linkage is available that provides a remedy for binding linkages to the power actuator. this issue often creates difficulty when locking or unlocking the compartment door
Bulletin:
PIB 527
Component:
110000 electrical system
Summary:
If a customer complains about their satellite, this product improvement bulletin may be helpful. this will only apply to coaches equipped with an hdmi/ cat6 splitter and the customer has installed a geni-type satellite receiver. in this sce

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