2017 MERCEDES BENZ METRIS Recalls (7)
- Campaign:
- 16V935000 on 12/26/2016
- Component:
- Air bags:passenger side frontal
- Manufactured:
- 09/08/2016 - 09/27/2016
- Affected:
- 22
- Defect:
- Daimler vans usa, llc (dvusa) is recalling certain model year 2017 mercedes-benz metris vans manufactured september 9, 2016, to september 28, 2016. the affected vehicles have a passenger air bag that may have been manufactured with an incorrect tether activation unit (tau). as a result, in the event of a crash necessitating deployment of the passenger frontal air bag, the air bag may not vent properly.
- Consequence:
- An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.
- Correction:
- Dvusa will notify owners, and authorized mercedes-benz sprinter dealers will replace the front passenger air bag, free of charge. the recall began february 8, 2017. owners may contact dvusa customer service at 1-877-762-8267.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V148000 on 03/07/2017
- Component:
- Lane departure: blind spot detection
- Manufactured:
- 02/26/2016 - 01/01/2017
- Affected:
- 72
- Defect:
- Daimler vans usa llc (dvusa) is recalling certain 2016-2017 mercedes-benz metris vehicles. these vans were to be equipped with the blind spot monitoring (bsm) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the bsm system does not work on the vehicle.
- Consequence:
- If a vehicle is in the driver's blind spot, but the bsm system does not warn the driver, there would be an increased risk of a crash.
- Correction:
- Dvusa will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the bsm function, free of charge. interim notices informing owners of the safety risk were mailed on may 8, 2017. owners will receive a second notice when the remedy becomes available. the recall began on may 26, 2017. owners may contact dvusa customer service at 1-877-762-8267.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V595000 on 09/25/2017
- Component:
- Steering:electric power assist system
- Manufactured:
- 02/10/2015 - 05/30/2017
- Affected:
- 3
- Defect:
- Daimler vans usa, llc (dvusa) is recalling certain model year 2015-2017 mercedes-benz metris vans. these vehicles have electrical power steering control units with improperly welded contact pins.
- Consequence:
- The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
- Correction:
- Dvusa will notify owners, and dealers will replace the electric power steering rack, free of charge. an interim notice is expected to be mailed on november 17, 2017. a second notice will be mailed to owners when parts become available. owners may contact daimler's customer service at 1-877-762-8267.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V651000 on 10/16/2017
- Component:
- Suspension:front:wheel bearing
- Manufactured:
- 06/05/2017 - 06/09/2017
- Affected:
- 109
- Defect:
- Daimler vans usa, llc (dvusa) is recalling certain 2017 mercedes-benz metris vans. the front axle wheel bearings may not have been correctly seated possibly resulting in a front wheel detaching.
- Consequence:
- The loss of a front wheel would increase the risk of a crash.
- Correction:
- Dvusa will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. the recall began on december 15, 2017. owners may contact dvusa customer service at 1-877-762-8267.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V335000 on 05/23/2018
- Component:
- Power train:automatic transmission
- Manufactured:
- 03/30/2015 - 05/10/2017
- Affected:
- 7,433
- Defect:
- Daimler vans usa, llc (dvusa) is recalling certain 2015-2017 mercedes-benz metris vehicles. the transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
- Consequence:
- Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
- Correction:
- Dvusa will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. the recall began july 11, 2018. owners may contact dvusa customer service at 1-877-762-8267.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V497000 on 08/01/2018
- Component:
- Power train:automatic transmission
- Manufactured:
- 11/14/2017 - 01/08/2018
- Affected:
- 6
- Defect:
- Daimler vans usa, llc (dvusa) is recalling certain 2017-2018 mercedes-benz metris vehicles. the drive shaft securing bolts may loosen at the automatic transmission flange.
- Consequence:
- If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
- Correction:
- Dvusa will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. the recall began september 28, 2018. owners may contact dvusa customer service at 1-877-762-8267.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V497000 on 08/01/2018
- Component:
- Power train:driveline:driveshaft
- Manufactured:
- 11/14/2017 - 01/08/2018
- Affected:
- 6
- Defect:
- Daimler vans usa, llc (dvusa) is recalling certain 2017-2018 mercedes-benz metris vehicles. the drive shaft securing bolts may loosen at the automatic transmission flange.
- Consequence:
- If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
- Correction:
- Dvusa will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. the recall began september 28, 2018. owners may contact dvusa customer service at 1-877-762-8267.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2017 MERCEDES BENZ METRIS TSBs (18)
- Bulletin:
- sb2080
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Sb2080 australian cst m1400 isolated radiator retrofit
- Bulletin:
- 14CSA20
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14csa20 egr valve actuator kit p/n e23539699
- Bulletin:
- 14CSA21
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14csa21 holiday schedule for the detroit customer support center ?
- Bulletin:
- 14CSA22
- Component:
- 114000 electrical system:wiring
- Summary:
- 14csa22 dtna chassis wiring diagrams
- Bulletin:
- 14CSA23
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14csa23 csc announces ?tech tips? ? ddcsn
- Bulletin:
- 14TL7
- Component:
- 354000 equipment:mechanical
- Summary:
- 14tl7 dd platform flywheel housing runout tool w470589032100
- Bulletin:
- 14TL8
- Component:
- 350000 equipment
- Summary:
- 14tl8 torcup? non-impacting torque tool.
- Bulletin:
- 14TL9
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 14tl9 special tool warranty program.
- Bulletin:
- 16TS7
- Component:
- 080000 fuel system, diesel
- Summary:
- 16ts7 reman diesel particulate filter serial number
- Bulletin:
- 14TS19
- Component:
- 090000 fuel system, other
- Summary:
- 14ts19 dd platform high pressure fuel lines
- Bulletin:
- 14TL2
- Component:
- 060000 engine (pws)
- Summary:
- 14tl2 dd platform engine stand adapter w060589023100
- Bulletin:
- 14TL5
- Component:
- 350000 equipment
- Summary:
- 14tl5 abs power line carrier converter available through pdc
- Bulletin:
- LI72.16-N-062704
- Component:
- 162300 structure:body:door
- Summary:
- Noises from sliding door while driving
- Bulletin:
- LI91.40-N-062773
- Component:
- 150000 seat belts
- Summary:
- Seat belt does not retract correctly
- Bulletin:
- 2017100013
- Component:
- 140000 air bags
- Summary:
- Add serial number of installed front passenger airbag to vedoc.
- Bulletin:
- V-RC-2018060012
- Component:
- 103000 power train:automatic transmission
- Summary:
- Transmission carrier attachment.
- Bulletin:
- V-RC-2018060012
- Component:
- 100000 power train
- Summary:
- Transmission carrier attachment.
- Bulletin:
- V-RC-2018070002
- Component:
- 100000 power train
- Summary:
- Transmission carrier attachment: daimler ag, has determined thatin certain model 447 vehicles, the screw connection of the transmission carrier to the vehicle body may not be tightened with the specified torque.
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