2017 MERCEDES BENZ GLC300 Recalls (11)

Campaign:
17V114000 on 02/23/2017
Component:
Engine and engine cooling:engine
Manufactured:
01/31/2014 - 01/31/2017
Affected:
307,629
Defect:
Mercedes-benz usa, llc. (mbusa) is recalling certain 2015-2017 c300 4matic, c300, cla250, cla250 4matic and cla45 amg vehicles, 2017 c300 4matic cabrio, c300 4matic coupe, c300 cabrio, c300 coupe, e300, e300 4matic, e400 4matic wagon, e43 amg 4matic, gla250, gla250 4matic and glc300 4matic coupe vehicles and 2016 c350e and glc300 vehicles and 2016-2017 c450 4matic amg sport and glc300 4matic vehicles. in the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Consequence:
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Correction:
Mbusa will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. the recall began august 31, 2017. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2017080002.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V114000 on 02/23/2017
Component:
Electrical system:starter assembly
Manufactured:
01/31/2014 - 01/31/2017
Affected:
307,629
Defect:
Mercedes-benz usa, llc. (mbusa) is recalling certain 2015-2017 c300 4matic, c300, cla250, cla250 4matic and cla45 amg vehicles, 2017 c300 4matic cabrio, c300 4matic coupe, c300 cabrio, c300 coupe, e300, e300 4matic, e400 4matic wagon, e43 amg 4matic, gla250, gla250 4matic and glc300 4matic coupe vehicles and 2016 c350e and glc300 vehicles and 2016-2017 c450 4matic amg sport and glc300 4matic vehicles. in the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Consequence:
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Correction:
Mbusa will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. the recall began august 31, 2017. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2017080002.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V251000 on 04/13/2017
Component:
Seat belts:pretensioner
Manufactured:
07/25/2016 - 12/21/2016
Affected:
12,743
Defect:
Mercedes-benz usa, llc (mbusa) is recalling certain 2017 c300, c300 4matic, c300 coupe, c300 coupe 4matic, c43 amg, c43 amg coupe, c43 amg cabrio, c63 amg, c63 amg coupe, c63s amg, c63s amg coupe, c63s cabrio, glc300, glc300 4matic, glc43 amg, s550, s550 4matic, s550e, s600, s63 amg 4matic, s65, mercedes-maybach s550 4matic, and mercedes-maybach s600 vehicles. the affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection," and 209, "seat belt assemblies."
Consequence:
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Correction:
Mbusa will notify owners, and dealers will replace the front seat belts, free of charge. the recall began october 13, 2017. owners may contact mbusa customer service at 1-800-367-6372.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V574000 on 09/19/2017
Component:
Steering:electric power assist system
Manufactured:
09/21/2016 - 02/08/2017
Affected:
4
Defect:
Mercedes-benz usa, llc. (mbusa) is recalling one 2017 c43 amg, one e300 4matic sedan, one glc300, and one e43 amg 4matic sedan. these vehicles have electrical power steering control units with improperly welded contact pins.
Consequence:
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Correction:
Mbusa will notify owners, and dealers will replace the electric power steering rack, free of charge. the recall is expected to begin november 10, 2017. owners may contact mbusa customer service at 1-877-496-3691.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V627000 on 10/10/2017
Component:
Air bags:frontal
Affected:
495,290
Defect:
Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glc300d 4matic, and 2018 glc350e 4matic. the driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence:
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Correction:
Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. the recall began in december 6, 2017. owners may contact mbusa customer service at 1-877-496-3691.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V715000 on 11/15/2017
Component:
Visibility:sun roof assembly
Manufactured:
03/06/2017 - 08/03/2017
Affected:
9,379
Defect:
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2018 glc300, glc300 4matic, and glc43 amg vehicles. the fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation.
Consequence:
If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.
Correction:
Mbusa will notify owners, and dealers will inspect the bonding on the sun roof panels, correcting it as necessary, free of charge. the recall is expected to begin december 2017. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2017110009.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V819000 on 12/20/2017
Component:
Exterior lighting:headlights
Manufactured:
10/08/2014 - 11/18/2016
Affected:
8,134
Defect:
Mercedes-benz usa, llc (mbusa) is recalling certain 2016-2017 glc300, glc300 4matic and glc43 4matic vehicles. these vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
Consequence:
An insufficiently illuminated roadway may increase the risk of a crash.
Correction:
Mbusa will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. the recall began on january 12, 2018. owners may contact mbusa customer service at 1-877-496-3691.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V177000 on 03/18/2018
Component:
Structure:body:roof and pillars
Manufactured:
03/05/2015 - 03/07/2018
Affected:
121,858
Defect:
Mercedes benz usa llc (mbusa) is recalling certain 2017-2018 glc43 amg, 2016-2018 glc300 4matic, 2016-2018 glc300, 2018 glc63 amg 4matic, and 2018 glc350e 4matic vehicles. the seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence:
If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Correction:
Mbusa will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. the recall is expected to begin may 14, 2018. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2018030012.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V177000 on 03/18/2018
Component:
Seat belts: rear:buckle assembly
Manufactured:
03/05/2015 - 03/07/2018
Affected:
121,858
Defect:
Mercedes benz usa llc (mbusa) is recalling certain 2017-2018 glc43 amg, 2016-2018 glc300 4matic, 2016-2018 glc300, 2018 glc63 amg 4matic, and 2018 glc350e 4matic vehicles. the seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence:
If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Correction:
Mbusa will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. the recall is expected to begin may 14, 2018. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2018030012.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V683000 on 10/03/2018
Component:
Structure:body:roof and pillars
Manufactured:
03/05/2015 - 05/30/2018
Affected:
4,702
Defect:
Mercedes-benz usa, llc. (mbusa) is recalling certain 2016-2018 mercedes-benz glc300 and glc300 4matic, 2018 glc350e and glc63 amg 4matic and 2017-2018 glc43 amg 4matic vehicles. the seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence:
If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Correction:
Mbusa will notify owners, and dealers will install felt strips between the c-pillar and rear side paneling, free of charge. the recall began november 2, 2018. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2018100002.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V683000 on 10/03/2018
Component:
Seat belts: rear:buckle assembly
Manufactured:
03/05/2015 - 05/30/2018
Affected:
4,702
Defect:
Mercedes-benz usa, llc. (mbusa) is recalling certain 2016-2018 mercedes-benz glc300 and glc300 4matic, 2018 glc350e and glc63 amg 4matic and 2017-2018 glc43 amg 4matic vehicles. the seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.
Consequence:
If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.
Correction:
Mbusa will notify owners, and dealers will install felt strips between the c-pillar and rear side paneling, free of charge. the recall began november 2, 2018. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2018100002.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 MERCEDES BENZ GLC300 TSBs (14)

Bulletin:
LI54.30-P-066875
Component:
353000 equipment:electrical
Summary:
Clock is slow in vehicles without navigation
Bulletin:
LI82.85-P-067581
Component:
110000 electrical system
Summary:
Message "sos - service not activated" in instrument cluster
Bulletin:
2018010007
Component:
118000 electrical system: software
Summary:
Update hermes control unit software
Bulletin:
LI54.10-P-060374
Component:
110000 electrical system
Summary:
Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged
Bulletin:
LI54.10-P-060374
Component:
110000 electrical system
Summary:
Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged
Bulletin:
LI54.00-P-064149
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Failure of stereo multifunction camera
Bulletin:
LI42.10-P-063978
Component:
030000 brakes (pws)
Summary:
Brake squeal on front axle at low temperatures
Bulletin:
LI42.10-P-065628
Component:
030000 brakes (pws)
Summary:
Brake squeal from front axle at low temperatures
Bulletin:
P-SC-2017010001
Component:
100000 power train
Summary:
Perform scn coding in transmission control module
Bulletin:
LI82.10-P-064172
Component:
130000 visibility
Summary:
Headlamp lights up sporadically
Bulletin:
LI46.35-P-062292
Component:
010000 steering
Summary:
Vehicle wanders to the left or right.
Bulletin:
LI09.40-P-064267
Component:
100000 power train
Summary:
Rattling noises in area of 2-stage turbocharger, om651
Bulletin:
P-SC-2017080006
Component:
070000 fuel system, gasoline
Summary:
Update fuel system control unit (fscu) software
Bulletin:
LI35.31-P-066469
Component:
022520 suspension:rear:axle:non-powered axle assembly
Summary:
Humming noises in drivetrain in area of rear axle when cornering

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