2017 MAZDA CX-5 Recalls (2)

Campaign:
17V744000 on 11/26/2017
Component:
Electrical system:wiring
Manufactured:
12/26/2016 - 10/30/2017
Affected:
1,076
Defect:
Mazda north american operations (mazda) is recalling certain 2017 cx-5 vehicles equipped with an accessory trailer hitch wiring harness. this harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Consequence:
Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Correction:
Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. the recall is expected to begin january 20, 2018. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 1617k.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V744000 on 11/26/2017
Component:
Trailer hitches
Manufactured:
12/26/2016 - 10/30/2017
Affected:
1,076
Defect:
Mazda north american operations (mazda) is recalling certain 2017 cx-5 vehicles equipped with an accessory trailer hitch wiring harness. this harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Consequence:
Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Correction:
Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. the recall is expected to begin january 20, 2018. owners may contact mazda customer service at 1-800-222-5500. mazda's number for this recall is 1617k.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 MAZDA CX-5 TSBs (135)

Bulletin:
MTI_1111
Component:
350000 equipment
Summary:
When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
Bulletin:
00-004-16-3237
Component:
350000 equipment
Summary:
Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner's manual.
Bulletin:
MT-003-17
Component:
356000 equipment adaptive
Summary:
When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
Bulletin:
MT-005-17
Component:
350000 equipment
Summary:
Some vehicles equipped with mazda radar cruise control (mrcc) will not set (the system stays on standby) if the driver's seat belt is not fastened. this is a normal condition. do not perform any repairs for this condition.
Bulletin:
SA-040-17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced
Bulletin:
SA-041-17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Permanent dtcs are now displayed with the ids 104 update. the purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. all pcm and tcm dtcs that turn on the chec
Bulletin:
SA-042-17
Component:
162300 structure:body:door
Summary:
On some 2017 cx-5 vehicles, the drivers door is slightly harder to close than the other doors. this occurs when all the other doors and windows are fully closed.
Bulletin:
08-002-17-3312
Component:
118000 electrical system: software
Summary:
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the mazda modular diagnostic system (m-mds) may display a value of only 1/100th of the actual resistance value. this is caused by improper sas control unit
Bulletin:
09-008-17-3324
Component:
121000 exterior lighting:headlights
Summary:
Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
Bulletin:
SA-048-17
Component:
110000 electrical system
Summary:
In order to do a cmu data retrieval for the new mazda connect software, make sure to use version 31 (available on mgss).
Bulletin:
SA-049-17
Component:
116000 electrical system:ignition
Summary:
There are a few issues with the accessory c960-v7-620 remote start kit instructions. in the current ?registration (programming) of the controller? instructions, step 5shows an incorrect image. the function button is the lower button. the co
Bulletin:
SA-052-17
Component:
030000 brakes (pws)
Summary:
Smart city brake support (scbs) frequently asked questions (faq)
Bulletin:
SA-053-17
Component:
270000 lane departure
Summary:
Lane departure warning system (ldws) frequently asked questions (faq)
Bulletin:
SA-054-17
Component:
273000 lane departure: blind spot detection
Summary:
Blind spot monitoring (advanced bsm) system frequently asked questions (faq)
Bulletin:
SA-056-17
Component:
263000 forward collision avoidance: adaptive cruise control
Summary:
Mazda radar criose control (mrcc) system frequently asked questions (faq)
Bulletin:
SA-057-17
Component:
121000 exterior lighting:headlights
Summary:
High beam control (hbc) system frequently asked questions (faq)
Bulletin:
SA-058-17
Component:
131000 visibility:windshield
Summary:
Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. replace the windshield with a new one instead.
Bulletin:
SA-061-17
Component:
117000 digital instrument panel
Summary:
In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
Bulletin:
SA-062-17
Component:
162300 structure:body:door
Summary:
On some 2017 cx-5s, the accessory lighted door sill trim plate (dstp) accessory may not light up after installation. this is likely caused by an incorrect magnet location. the current installation instructions suggest that the installer clo
Bulletin:
SA-063-17
Component:
118000 electrical system: software
Summary:
Some customers may complain about the "wrong" phone is connected to the infotainment system. mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. this concern may be a normal
Bulletin:
SA-064-17
Component:
117000 digital instrument panel
Summary:
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. the combination of warning lights mentioned by the customer may include: scbs, ldws, hbc. instrument cluster multi-information d
Bulletin:
MT-014-17
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Whenever you are reprogramming a pcm or any other module, always use the gr8 battery charger in the power supply mode to prevent the battery from discharging.
Bulletin:
MT-015-17
Component:
353000 equipment:electrical
Summary:
Some customers may complain about the following mazda connect temperature warning message: display is too hot. screen performance may be decreased until it cools. the warning message displays when the mazda connect screen temperature is abo
Bulletin:
RF-17-05
Component:
110000 electrical system
Summary:
There is a minor error with the controller programming instructions included with the accessory remote start kit c960-v7-620. in the current "registration (programming) of the controller" instructions, step 5 shows an incorrect image. the f
Bulletin:
SA-046-17
Component:
118000 electrical system: software
Summary:
An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. the new version number is 59.00.502. please refer to tsb 09-017/17 for a list of improvements to the system.
Bulletin:
MT-009-17
Component:
356000 equipment adaptive
Summary:
Some vehicles may exhibit a chattering noise from the rear spoiler (a) while driving on a rough road. this may be caused by loose rear spoiler installation nuts.
Bulletin:
09017173346
Component:
118000 electrical system: software
Summary:
All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
Bulletin:
09018173351
Component:
117000 digital instrument panel
Summary:
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
Bulletin:
09-035-17-3080
Component:
117000 digital instrument panel
Summary:
In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
Bulletin:
09-001-17-3296b
Component:
110000 electrical system
Summary:
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
Bulletin:
06-002-17-3367
Component:
010000 steering
Summary:
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. note: the noise will not occu
Bulletin:
09-017-17-3347c
Component:
110000 electrical system
Summary:
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
Bulletin:
SA-065-17
Component:
353000 equipment:electrical
Summary:
Use the symptom troubleshooting tables below to diagnose mazda connect concerns. mazda connect symptom troubleshooting table sections: audio system, bluetooth®, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb
Bulletin:
SA-064-17
Component:
110000 electrical system
Summary:
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. the combination of warning lights mentioned by the customer may include: scbs, ldws, hbc. instrument cluster multi-information d
Bulletin:
SA-066-17
Component:
121300 exterior lighting:headlights:high/low beam dimmer switch
Summary:
Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern
Bulletin:
SA-036-17
Component:
118000 electrical system: software
Summary:
Ids software version 107 available on mgss - please update your pc's. upgrade your pcs to ids version 107.00 and 107.01 from the previous version.
Bulletin:
06-001-17-3307a
Component:
011000 steering:wheel and handle bar
Summary:
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.this concern may be caused by an insufficient wear resistance of the steering wheel surface.
Bulletin:
09-017-17-3347a
Component:
118000 electrical system: software
Summary:
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502or later).note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will removed from the
Bulletin:
09-017-17-3347b
Component:
118000 electrical system: software
Summary:
All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
Bulletin:
07-007-17-3384
Component:
353600 equipment:air conditioner
Summary:
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. this may be caused by a clogged heater unit. for mazda6 and cx-5, the check engine light may illuminate with the dtc p011a
Bulletin:
15-006-17-3388
Component:
030000 brakes (pws)
Summary:
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. the following dtcs are stored in memory: u3000:98 - forward sensing camera (fsc) stops functioning due to temporary high tempera
Bulletin:
MT-016-17
Component:
264000 forward collision avoidance: sensing system
Summary:
The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a
Bulletin:
15-006-17-3388a
Component:
110000 electrical system
Summary:
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. the following dtcs are stored in memory: u3000:98 - forward sensing camera (fsc) stops functioning due to temporary high tem
Bulletin:
SA-001-18
Component:
355200 equipment:other:owners/service/other manual
Summary:
The mazda mobile start (mms) is currently experiencing a system disruption. user web portal and call center web portal functions are affected. mazda is working on this issue and will notify dealers when mms service has been fully restored.
Bulletin:
MT-001-18
Component:
110000 electrical system
Summary:
When installing a navigation sd card, the center display may show error message "invalid sd card". this may be caused by: the navigation sd card lock tab is locked.the navigation sd card has a vin mismatch due to sd card swapping.the naviga
Bulletin:
MT-021-17
Component:
060000 engine (pws)
Summary:
Some vehicles may experience the check engine light on with dtc p0171 (fuel trim too lean) and possibly dtcs p030x (misfire). vehicles having this concern should use the following inspection/repair procedure.
Bulletin:
02-002-18-3300d
Component:
021300 suspension:front:shock absorber
Summary:
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.the noise may be due to: upper front strut bearing (a) damag
Bulletin:
09-001-18-3387
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. this is caused by some for
Bulletin:
09-002-18-3410
Component:
117000 digital instrument panel
Summary:
After the installation of a new instrument cluster, the message "fctry" or "factory" is displayed instead ofthe odometer. this concern may also occur when a room fuse is installed in a new vehicle.some new instrument clusters are in the fac
Bulletin:
09-003-18-3405
Component:
118000 electrical system: software
Summary:
Some customers may complain that the voice recognition system does not recognize "address" or "newdestination" navigation voice commands. this may be caused by faulty navigation sd card software. thesd card has been updated to eliminate thi
Bulletin:
09-003-18-3405a
Component:
118000 electrical system: software
Summary:
Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. this may be caused by faulty navigation sd card software. the sd card has been updated to eliminate t
Bulletin:
15-001-18-3369
Component:
264100 forward collision avoidance: sensing system: camera
Summary:
Some customers may experience the following symptom relating to the forward sensing camera (fsc)with dtc c1001:92 [forward sensing camera (fsc) poor field of view] stored in memory.when the visibility out the windshieldis poor (i.e. fog or
Bulletin:
09-003-18-3405b
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. this may be caused by faulty navigation sd card software. thesd card has been updated to eliminate th
Bulletin:
01-006-18-3429
Component:
060000 engine (pws)
Summary:
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
Bulletin:
09-010-18-3440
Component:
118000 electrical system: software
Summary:
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
Bulletin:
09-013-18-3434
Component:
220000 seats
Summary:
Some customers may complain about the driver and/or passenger rear side seat cushion trim (1) coming off the seat cushion frame. the front seat cushion trim (bottom rear) is attached to the seat cushion frame using a hook. the hook may slip
Bulletin:
09-015-18-3445
Component:
220000 seats
Summary:
At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
Bulletin:
00-001-18-3446
Component:
350000 equipment
Summary:
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
Bulletin:
02-005-18-3444
Component:
020000 suspension
Summary:
Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
Bulletin:
09-011-18-3448
Component:
121000 exterior lighting:headlights
Summary:
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
Bulletin:
09-014-18-3443
Component:
160000 structure
Summary:
When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Bulletin:
09-019-18-3450
Component:
356000 equipment adaptive
Summary:
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
Bulletin:
09-016-18-3428
Component:
221600 seats:front assembly:power adjust
Summary:
Some customers may complain that the driver's seat does not automatically move to the programmed position when unlocking the driver's door with the remote transmitter unlock button (1), unless the button is pressed repeatedly (more than two
Bulletin:
SA-003-18
Component:
210000 trailer hitches
Summary:
Some repair kits (p/n 0000-8e-r09) for recall 1617k (2017 cx-5 - equipped with a genuine mazda accessory trailer - hitch harness) may contain an extra wire harness (shown below). the extra wire harness is not necessary for the repair and sh
Bulletin:
SA-005-18
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. this is a normal condition.
Bulletin:
SA-006-18
Component:
110000 electrical system
Summary:
Some customer may complain about multiple warning lights illuminated. additional symptoms may include: engine will not turn off, power liftgate will not open, dsm hu/cm network test failure, any of the following dtc?s stored: this may be ca
Bulletin:
SA-008-18
Component:
350000 equipment
Summary:
Some customers may complain about the mazda connect center display cracking (spider cracking). the cracks are internal and cannot be felt by touch. this may be caused by a faulty center display.
Bulletin:
SA-009-18
Component:
355200 equipment:other:owners/service/other manual
Summary:
The navigation sd card vin-locks to a vehicle in the following conditions: 1. vehicle odometer under 62 miles ? vin-lock occurs with key on for 3 minutes or longer. 2. vehicle odometer over 62 miles ? vin-lock occurs at key on. navigation s
Bulletin:
SA-010-18
Component:
100000 power train
Summary:
Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. the noise is most pronounced under the following conditions: engine at idle, transmission in drive, foot on the brake pedal, a/c off,
Bulletin:
MT-002-18
Component:
110000 electrical system
Summary:
Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth® and the same device is also connected to the usb port for charging. the concerns may inc
Bulletin:
MT-003-18
Component:
140000 air bags
Summary:
The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
Bulletin:
01-008-18-3451
Component:
111000 electrical system:battery
Summary:
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
Bulletin:
01-009-18-3452
Component:
111000 electrical system:battery
Summary:
The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
Bulletin:
02-006-18-3449
Component:
021300 suspension:front:shock absorber
Summary:
Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
Bulletin:
MT-001-18
Component:
353000 equipment:electrical
Summary:
When installing a navigation sd card, the center display may show error message "invalid sd card".
Bulletin:
MT-004-18
Component:
110000 electrical system
Summary:
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
Bulletin:
RF-16-03R1
Component:
092300 fuel system, other:fuel filter
Summary:
The skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
Bulletin:
RF-18-01
Component:
355100 equipment:other:labels
Summary:
If one of the blind spot monitoring (bsm) control modules has to be replaced on a 2017-2018 cx-5, inspect the labels (1) and (2) on the modules (p/n kb8c-67y30e). modules that have an ?a9? label cannot be used with modules that have an ?a8?
Bulletin:
SA-013-18
Component:
273000 lane departure: blind spot detection
Summary:
Some customer's may complain that the blind spot monitoring (bsm) is not operating, and the key on bulb check is ok with no dtcs stored in memory. this issue could be caused by mis-matched bsm modules, especially if the vehicle was recently
Bulletin:
SA-014-18
Component:
264100 forward collision avoidance: sensing system: camera
Summary:
Some customers may complain about the following message displayed in the multi-information display: in the following cases, the mrcc with stop & go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: the f
Bulletin:
SA-016-18
Component:
118000 electrical system: software
Summary:
If the mazda connect connectivity master unit (cmu) is replaced due to failure, the replacement cmu may have a navigation system software error. to resolve this concern, after the installation of the new cmu, check the software version.
Bulletin:
SA-017-18
Component:
118000 electrical system: software
Summary:
Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. note: you may see ?selection not available? on ids when a selecting ?programming menu?, 108.07 included a timer extension for programming menu application that ha
Bulletin:
01-005-18-3415
Component:
063000 engine and engine cooling:exhaust system
Summary:
Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded p0524:00 - engine oil pressure too low this is caused by a drop in engine oil press
Bulletin:
09-001-18-3387a
Component:
118000 electrical system: software
Summary:
Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. this is caused
Bulletin:
01-011-18-3456
Component:
350000 equipment
Summary:
The vehicles listed above are equipped with a push button start/stop ignition system. unlike previous mazdamodels, there is no key cylinder on the steering column. therefore, the engine cannot be started with theauxiliary key if the room fu
Bulletin:
02-008-18-3467
Component:
200000 wheels
Summary:
Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
Bulletin:
04-003-18-3455
Component:
060000 engine and engine cooling
Summary:
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
Bulletin:
04-004-18-3468
Component:
030000 brakes (pws)
Summary:
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
Bulletin:
05-002-18-3454
Component:
100000 power train
Summary:
The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". only use"atf-fz" to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula w
Bulletin:
05-004-18-3466
Component:
060000 engine and engine cooling
Summary:
Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). p0842:00 - oil pressure switch no. 1 (oil press
Bulletin:
07-002-18-3432
Component:
353600 equipment:air conditioner
Summary:
A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
Bulletin:
08-001-18-3457
Component:
140000 air bags
Summary:
This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
Bulletin:
09-020-18-3458
Component:
353000 equipment:electrical
Summary:
Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
Bulletin:
09-021-18-3459
Component:
162700 structure:body:trunk lid
Summary:
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
Bulletin:
00-003-18-3480
Component:
030000 brakes (pws)
Summary:
Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. the pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.note: accu-turn is still an appro
Bulletin:
01-012-18-3474
Component:
060000 engine (pws)
Summary:
Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored inmemory after engine start and room fuse 15a (a) removed. p2610:00: instrument cluster internal engine off timer performance problem p2507:00: pcm batte
Bulletin:
01-013-18-3478
Component:
063000 engine and engine cooling:exhaust system
Summary:
Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. p0456: evap system leak detected (very small leak)the concern is most likely the result of the customer not getting the fuel cap completely closed
Bulletin:
02-010-18-3477
Component:
011000 steering:wheel and handle bar
Summary:
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Bulletin:
06-001-18-3481
Component:
011000 steering:wheel and handle bar
Summary:
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. this noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for lhd vehicle and r
Bulletin:
09-023-18-3475
Component:
350000 equipment
Summary:
When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
Bulletin:
09-025-18-3479
Component:
350000 equipment
Summary:
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconne
Bulletin:
SA-023-18
Component:
121300 exterior lighting:headlights:high/low beam dimmer switch
Summary:
Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w
Bulletin:
SA-024-18
Component:
162800 structure:body:hood
Summary:
Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. this concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
Bulletin:
SA-026-18
Component:
060000 engine (pws)
Summary:
If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. engine oil dilution with fue
Bulletin:
SA-027-18
Component:
147100 air bags: occupant classification system ocs
Summary:
Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. this may be caused by an electrical device (smart phone, tablet, laptop. etc.)
Bulletin:
SA-013-18
Component:
110000 electrical system
Summary:
Some customer's may complain that the blind spot monitoring (bsm) is not operating, and the key on bulb check is ok with no dtcs stored in memory. this issue could be caused by mis-matched bsm modules, especially if the vehicle was recently
Bulletin:
SA-029-18
Component:
060000 engine and engine cooling
Summary:
Important: if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. click here to download the resetting tool to your pc desktop. 2. reboot your pc, do not start any application a
Bulletin:
SA-031-18
Component:
350000 equipment
Summary:
When troubleshooting a radar unit, do not swap it with another vehicle. radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. refer to mgss (radar unit inspection) for pro
Bulletin:
02-012-18-3482
Component:
020000 suspension
Summary:
Some vehicles may exhibit a clunking noise from the front coil springs when driving over bumps. the noise is due to stick-slip between the front strut bearing (1) and the coil spring (2). to eliminate the noise, protectors have been install
Bulletin:
09-010-18-3440a
Component:
110000 electrical system
Summary:
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.546 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
Bulletin:
09-020-18-3458a
Component:
350000 equipment
Summary:
Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth® hands-free unit or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special s
Bulletin:
09-027-18-3420
Component:
350000 equipment
Summary:
Some vehicles may have a broken trunk board (2) strap (1). this may be caused by insufficient strap cover strength. to eliminate this concern, the material of the strap cover has been changed to increase the strength.
Bulletin:
02-013-18-3491
Component:
020000 suspension
Summary:
Some vehicles may exhibit a crack on the front shock absorber dust boot (1). this may be caused by the dust boot having insufficient resistance to the cold. the shape and material of the dust boot has been changed to improve its resistance
Bulletin:
15-002-18-3502
Component:
110000 electrical system
Summary:
Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. the following dtc is stored in memory: u3000:98 - forward sensing camera (fsc) stops functioning due to temporary high temperatu
Bulletin:
SA-034-18
Component:
350000 equipment
Summary:
Mazda connect system frequently asked questions (faq)
Bulletin:
SA-036-18
Component:
110000 electrical system
Summary:
Mazda mobile start (mms) app error message installed on android devices: customers may get an error message "device no longer has access or service." for the mms app installed on android devices starting 8/1/18. inform the customer that all
Bulletin:
RF-18-01R1
Component:
130000 visibility
Summary:
If one of the blind spot monitoring (bsm) control modules has to be replaced on a 2017-2018 cx-5, inspect the labels (1) and (2) on the modules (p/n kb8c-67-y30e). modules that have an ?a9? label cannot be used with modules that have an ?a8
Bulletin:
MT-004-18
Component:
110000 electrical system
Summary:
Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
Bulletin:
MT-006-18
Component:
110000 electrical system
Summary:
Power liftgate inoperative with dtc u3003:16: some customers may complain about an inoperative power liftgate (plg) with dtc u3003:16 (power liftgate (plg) control module power supply voltage low input) is stored in memory. this may be caus
Bulletin:
MT-007-18
Component:
060000 engine (pws)
Summary:
Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device: some customers may complain about the following: engine no start. a blurry rear view monitor display. this may be caused by an aftermarket a
Bulletin:
MT-008-18
Component:
060000 engine (pws)
Summary:
Engine no start (key not detected): some customers may complain about the following: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator light flashing.
Bulletin:
03-002-18-3505
Component:
105300 power train:driveline:driveshaft
Summary:
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. this concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. the
Bulletin:
09-030-18-3484
Component:
162300 structure:body:door
Summary:
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. this is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
Bulletin:
09-032-18-3483
Component:
123000 exterior lighting:tail lights
Summary:
Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. this concern may be caused by water entering into the rear combination lights through the ventilation tubes. to eliminate this fro
Bulletin:
09-034-18-3430
Component:
180000 vehicle speed control
Summary:
In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer's responsibility to co
Bulletin:
SA-037-18
Component:
106000 power train:axle assembly
Summary:
Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
Bulletin:
MT-004-18
Component:
110000 electrical system
Summary:
If you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical c
Bulletin:
MT-007-18
Component:
110000 electrical system
Summary:
Some customers may complain about the following: engine no start. a blurry rear view monitor display. this may be caused by an aftermarket accessory device. some aftermarket electrical devices (e.g., an accessory cell phone charger, gps tra
Bulletin:
MT-008-18
Component:
060000 engine (pws)
Summary:
Some customers may complain about: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator, light flashing, battery discharge, electrical relay buzzing noise.this may be ca
Bulletin:
01-016-18-3522
Component:
063000 engine and engine cooling:exhaust system
Summary:
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. the odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. sulfur smell is not a
Bulletin:
02-015-18-3499
Component:
022110 suspension:rear:springs:coil springs
Summary:
Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. these symptoms may be caused by a broken rear coil spring at its lower side. this is caused by corrosion from dust between
Bulletin:
03-002-18-3505a
Component:
105100 power train:driveline:universal joint
Summary:
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. this concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. the
Bulletin:
04-007-18-3500
Component:
010000 steering
Summary:
Some vehicles may experience the tcs/dsc indicator light and the tpms warning light both on with dtc c0051:62 stored in memory.dtc c0051:62 - the difference between the initial learned value of the steering angle (as calculated by each sens
Bulletin:
09-035-18-3509
Component:
110000 electrical system
Summary:
Some customers may experience one or more electrical malfunctions after a vehicle body repair. the newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
Bulletin:
SA-042-18
Component:
050000 parking brake
Summary:
Do not follow the instructions on mgss for performing the electric parking brake (epb) forced release procedure until these instructions are read, otherwise, damage to the epb system may occur the instructions on mgss are incorrect in one

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