2017 MAZDA CX-3 TSBs (135)
- Bulletin:
- MTI_1111
- Component:
- 350000 equipment
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- MTI_1115
- Component:
- 350000 equipment
- Summary:
- Bsm system vehicle detection has changed. although the overall function is the same as previous vehicles, vehicle detection is different. for detailed bsm system information, refer to service highlights.
- Bulletin:
- 1079M
- Component:
- 030000 brakes (pws)
- Summary:
- In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje
- Bulletin:
- SA234
- Component:
- 118000 electrical system: software
- Summary:
- Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
- Bulletin:
- 1098M
- Component:
- 160000 structure
- Summary:
- When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
- Bulletin:
- 1098M
- Component:
- 160000 structure
- Summary:
- When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
- Bulletin:
- 1102M
- Component:
- 060000 engine (pws)
- Summary:
- Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
- Bulletin:
- 1066M
- Component:
- 120000 exterior lighting
- Summary:
- Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter
- Bulletin:
- 1099M
- Component:
- 110000 electrical system
- Summary:
- When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
- Bulletin:
- 00-004-16-3237
- Component:
- 350000 equipment
- Summary:
- Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner's manual.
- Bulletin:
- 1079M
- Component:
- 030000 brakes (pws)
- Summary:
- In certain conditions, smart city brake support (scbs) may operate unintentionally. the owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal obje
- Bulletin:
- MT-003-17
- Component:
- 356000 equipment adaptive
- Summary:
- When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
- Bulletin:
- SA-040-17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly lock and unlock when approaching the vehicle with the advanced
- Bulletin:
- SA-041-17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Permanent dtcs are now displayed with the ids 104 update. the purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to pass a smog check. all pcm and tcm dtcs that turn on the chec
- Bulletin:
- 01-002-17-3299a
- Component:
- 060000 engine and engine cooling
- Summary:
- When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
- Bulletin:
- 09-008-17-3324
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
- Bulletin:
- 15-002-17-3325
- Component:
- 273000 lane departure: blind spot detection
- Summary:
- Some customers may complain of improper bsm performance under the following conditions. 1. even if there is no vehicle in the alert area, the bsm indicator light on the outer mirror glass illuminates. 2. when a vehicle appears in the alert
- Bulletin:
- 07-003-17-3313
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some customers may complain that it is difficult to adjust the cabin temperature using the auto a/c. this may be more noticeable when the outside temperature is approximately 50 degrees fahrenheit (10 celsius).
- Bulletin:
- SA-048-17
- Component:
- 110000 electrical system
- Summary:
- In order to do a cmu data retrieval for the new mazda connect software, make sure to use version 31 (available on mgss).
- Bulletin:
- SA-052-17
- Component:
- 030000 brakes (pws)
- Summary:
- Smart city brake support (scbs) frequently asked questions (faq)
- Bulletin:
- SA-053-17
- Component:
- 270000 lane departure
- Summary:
- Lane departure warning system (ldws) frequently asked questions (faq)
- Bulletin:
- SA-054-17
- Component:
- 273000 lane departure: blind spot detection
- Summary:
- Blind spot monitoring (advanced bsm) system frequently asked questions (faq)
- Bulletin:
- SA-056-17
- Component:
- 263000 forward collision avoidance: adaptive cruise control
- Summary:
- Mazda radar criose control (mrcc) system frequently asked questions (faq)
- Bulletin:
- SA-057-17
- Component:
- 121000 exterior lighting:headlights
- Summary:
- High beam control (hbc) system frequently asked questions (faq)
- Bulletin:
- SA-058-17
- Component:
- 131000 visibility:windshield
- Summary:
- Caution: do not attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the forward sensing camera (fsc) and laser sensor. replace the windshield with a new one instead.
- Bulletin:
- SA-061-17
- Component:
- 117000 digital instrument panel
- Summary:
- In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
- Bulletin:
- SA-063-17
- Component:
- 118000 electrical system: software
- Summary:
- Some customers may complain about the "wrong" phone is connected to the infotainment system. mazda connect bluetooth will connect all profiles to devices in order of priority if the last device is not available. this concern may be a normal
- Bulletin:
- MT-015-17
- Component:
- 353000 equipment:electrical
- Summary:
- Some customers may complain about the following mazda connect temperature warning message: display is too hot. screen performance may be decreased until it cools. the warning message displays when the mazda connect screen temperature is abo
- Bulletin:
- SA-046-17
- Component:
- 118000 electrical system: software
- Summary:
- An update to the mazda connect system is now available for download from the mazda global service support (mgss) system. the new version number is 59.00.502. please refer to tsb 09-017/17 for a list of improvements to the system.
- Bulletin:
- MT-010-17
- Component:
- 110000 electrical system
- Summary:
- Some customers may claim that it is impossible or difficult to view the active driving display, even if the position of the display is adjusted through the settings screen. this is caused by an incorrectly learned zero-point (closed positio
- Bulletin:
- 15003173284
- Component:
- 122000 exterior lighting:fog lights
- Summary:
- ? after installing the new forward sensing camera (fsc), frequency of the disabled function with the ldws/hbc warning lights on due to foggy fsc lens will be reduced. however, the warning message will be displayed on the multi-information d
- Bulletin:
- 09017173346
- Component:
- 118000 electrical system: software
- Summary:
- All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
- Bulletin:
- 09018173351
- Component:
- 117000 digital instrument panel
- Summary:
- Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
- Bulletin:
- 15-005-17-3358
- Component:
- 110000 electrical system
- Summary:
- Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the bsm indicator light on the outer mirror glass does not illuminate. customers who have owned previous mazda vehicles are more
- Bulletin:
- 09-035-17-3080
- Component:
- 117000 digital instrument panel
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
- Bulletin:
- 09-001-17-3296b
- Component:
- 110000 electrical system
- Summary:
- When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
- Bulletin:
- 04-002-17-3316b
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. this is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
- Bulletin:
- 09-017-17-3347c
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
- Bulletin:
- 15-003-17-3284a
- Component:
- 120000 exterior lighting
- Summary:
- Some customers may notice that the lane departure warning system (ldws) and high beam control (hbc) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. at that time, the windshield is clear but
- Bulletin:
- SA-065-17
- Component:
- 353000 equipment:electrical
- Summary:
- Use the symptom troubleshooting tables below to diagnose mazda connect concerns. mazda connect symptom troubleshooting table sections: audio system, bluetooth®, center display, dtc, i-activesense, maintenance monitor, navigation, noise, reb
- Bulletin:
- SA-066-17
- Component:
- 121300 exterior lighting:headlights:high/low beam dimmer switch
- Summary:
- Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern
- Bulletin:
- SA-036-17
- Component:
- 118000 electrical system: software
- Summary:
- Ids software version 107 available on mgss - please update your pc's. upgrade your pcs to ids version 107.00 and 107.01 from the previous version.
- Bulletin:
- 06-001-17-3307a
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.this concern may be caused by an insufficient wear resistance of the steering wheel surface.
- Bulletin:
- 09-017-17-3347a
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.502or later).note:for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will removed from the
- Bulletin:
- 01-004-17-3317a
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203. note: engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time. p0201:00
- Bulletin:
- 09-017-17-3347b
- Component:
- 118000 electrical system: software
- Summary:
- All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process. make sure the new vehicle specialist receives a copy of this bulletin. some vehic
- Bulletin:
- 04-002-17-3316a
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (a) on the front disc plates. this is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
- Bulletin:
- 01-008-17-3376
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded. p0524:00 - engine oil pressure too low. this is caused by a drop in engine oil pre
- Bulletin:
- 15-001-17-3301a
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles with blind spot monitoring (bsm) may experience the following conditions (similar to when the bsm control modules detect dirt on the rear bumper surface): dtc u1a4b:97 - radar sensor sensitivity temporarily decreases depending
- Bulletin:
- 15-003-17-3284b
- Component:
- 127000 exterior lighting:hazard flashing warning lights
- Summary:
- Some customers may notice that the lane departure warning system (ldws) and high beam control (hbc) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. at that time, the windshield is clear but
- Bulletin:
- 07-004-17-3332a
- Component:
- 356000 equipment adaptive
- Summary:
- Some customers may complain about warm air from the climate control vents. this may be caused by improper brazing (a) of the evaporator (b), causing a refrigerant leak from the joint between the tubes (c) and the header (d).
- Bulletin:
- 15-005-17-3358a
- Component:
- 110000 electrical system
- Summary:
- Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the bsm indicator light on the outer mirror glass does not illuminate. customers who have owned previous mazda vehicles are more
- Bulletin:
- 15-005-17-3358b
- Component:
- 110000 electrical system
- Summary:
- Some customers may complain that the bsm indicator light on the outer mirror glass does not illuminate when: ? customer vehicle (a) is slowly passing other vehicle, even if the vehicle is still in the alert area.? adjacent vehicle (b) drivi
- Bulletin:
- MT-016-17
- Component:
- 264000 forward collision avoidance: sensing system
- Summary:
- The smart city brake support (scbs) system alerts the driver of a possible collision using an indication in the display and a warning sound when the forward sensing camera (fsc) detects a vehicle ahead and determines that a collision with a
- Bulletin:
- 06-001-17-3307b
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. this concern may be caused by an insufficient wear resistance of the steering wheel surface.
- Bulletin:
- 09-047-17-3396
- Component:
- 162000 structure:body
- Summary:
- On some vehicles, one or more roof carrier brackets (a) may be installed in reverse (with arrows (b) facing outward). in this case, accessories, such as a roof carrier cannot be installed. even if the accessory installation was possible, it
- Bulletin:
- 00-003-17-3406
- Component:
- 110000 electrical system
- Summary:
- In support of the new mazda mx-5 and cx-3, mazda will make available for loan on a "as-needed" basis, aspecial service tool (sst) to allow for the radar aiming of the blind spot monitoring (bsm) system. the (bsm) radar aiming is performed w
- Bulletin:
- SA-001-18
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The mazda mobile start (mms) is currently experiencing a system disruption. user web portal and call center web portal functions are affected. mazda is working on this issue and will notify dealers when mms service has been fully restored.
- Bulletin:
- MT-001-18
- Component:
- 110000 electrical system
- Summary:
- When installing a navigation sd card, the center display may show error message "invalid sd card". this may be caused by: the navigation sd card lock tab is locked.the navigation sd card has a vin mismatch due to sd card swapping.the naviga
- Bulletin:
- MT-021-17
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p0171 (fuel trim too lean) and possibly dtcs p030x (misfire). vehicles having this concern should use the following inspection/repair procedure.
- Bulletin:
- 09-001-18-3387
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Some customers may experience the mazda connect rebooting or the screen turning black during coldtemperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. this is caused by some for
- Bulletin:
- 09-002-18-3410
- Component:
- 117000 digital instrument panel
- Summary:
- After the installation of a new instrument cluster, the message "fctry" or "factory" is displayed instead ofthe odometer. this concern may also occur when a room fuse is installed in a new vehicle.some new instrument clusters are in the fac
- Bulletin:
- 07-001-18-3274b
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some customers may complain about warm air from the climate control vents when the air conditioner ison. this may be caused by condenser corrosion, causing a refrigerant leak.the manufacturer of the condenser has been changed and the config
- Bulletin:
- 09-003-18-3405b
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Some customers may complain that the voice recognition system does not recognize "address" or "new destination" navigation voice commands. this may be caused by faulty navigation sd card software. thesd card has been updated to eliminate th
- Bulletin:
- 01-006-18-3429
- Component:
- 060000 engine (pws)
- Summary:
- When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
- Bulletin:
- 09-010-18-3440
- Component:
- 118000 electrical system: software
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.504 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
- Bulletin:
- 09-015-18-3445
- Component:
- 220000 seats
- Summary:
- At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
- Bulletin:
- 00-001-18-3446
- Component:
- 350000 equipment
- Summary:
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
- Bulletin:
- 02-005-18-3444
- Component:
- 020000 suspension
- Summary:
- Beginning with the cx-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. if any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
- Bulletin:
- 09-011-18-3448
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
- Bulletin:
- 09-014-18-3443
- Component:
- 160000 structure
- Summary:
- When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- Bulletin:
- 09-019-18-3450
- Component:
- 356000 equipment adaptive
- Summary:
- This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
- Bulletin:
- 09-007-18-3422a
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified.
- Bulletin:
- 09-018-18-3447
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s)of the mazda connect center display. the cracks are internal and cannot be felt by touch. this concern may be caused by a lack of glue bet
- Bulletin:
- SA-005-18
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some customers may complain about siriusxm satellite radio does not show album art, artist biographies or station logos in the center display. this is a normal condition.
- Bulletin:
- SA-008-18
- Component:
- 350000 equipment
- Summary:
- Some customers may complain about the mazda connect center display cracking (spider cracking). the cracks are internal and cannot be felt by touch. this may be caused by a faulty center display.
- Bulletin:
- SA-009-18
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The navigation sd card vin-locks to a vehicle in the following conditions: 1. vehicle odometer under 62 miles ? vin-lock occurs with key on for 3 minutes or longer. 2. vehicle odometer over 62 miles ? vin-lock occurs at key on. navigation s
- Bulletin:
- MT-002-18
- Component:
- 110000 electrical system
- Summary:
- Some customers may complain about improper operation of the mazda connect system when streaming music with audio source aha/pandora/stitcher/bluetooth® and the same device is also connected to the usb port for charging. the concerns may inc
- Bulletin:
- MT-003-18
- Component:
- 140000 air bags
- Summary:
- The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
- Bulletin:
- 01-008-18-3451
- Component:
- 111000 electrical system:battery
- Summary:
- This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
- Bulletin:
- 01-009-18-3452
- Component:
- 111000 electrical system:battery
- Summary:
- The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
- Bulletin:
- 02-006-18-3449
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
- Bulletin:
- MT-001-18
- Component:
- 353000 equipment:electrical
- Summary:
- When installing a navigation sd card, the center display may show error message "invalid sd card".
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
- Bulletin:
- RF-16-03R1
- Component:
- 092300 fuel system, other:fuel filter
- Summary:
- The skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. the unique oil filter can be identified with two white bands as shown below.
- Bulletin:
- SA-016-18
- Component:
- 118000 electrical system: software
- Summary:
- If the mazda connect connectivity master unit (cmu) is replaced due to failure, the replacement cmu may have a navigation system software error. to resolve this concern, after the installation of the new cmu, check the software version.
- Bulletin:
- SA-017-18
- Component:
- 118000 electrical system: software
- Summary:
- Upgrade your pcs to ids version 109.00 and 109.01 from the previous version. note: you may see ?selection not available? on ids when a selecting ?programming menu?, 108.07 included a timer extension for programming menu application that ha
- Bulletin:
- 01-005-18-3415
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory. p0015:00 - exhaust cmp timing over-retarded p0524:00 - engine oil pressure too low this is caused by a drop in engine oil press
- Bulletin:
- 09-001-18-3387a
- Component:
- 118000 electrical system: software
- Summary:
- Some customers may experience the mazda connect rebooting or the screen turning black during extremely cold temperatures. the concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. this is caused
- Bulletin:
- 09-007-18-3422
- Component:
- 118000 electrical system: software
- Summary:
- Some customers may experience a navigation system screen that shows the wrong location. this concern is due to poor reception of the gps signals. to eliminate this concern, the cmu hardware has been modified.
- Bulletin:
- 01-011-18-3456
- Component:
- 350000 equipment
- Summary:
- The vehicles listed above are equipped with a push button start/stop ignition system. unlike previous mazdamodels, there is no key cylinder on the steering column. therefore, the engine cannot be started with theauxiliary key if the room fu
- Bulletin:
- 02-008-18-3467
- Component:
- 200000 wheels
- Summary:
- Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
- Bulletin:
- 04-003-18-3455
- Component:
- 060000 engine and engine cooling
- Summary:
- Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
- Bulletin:
- 04-004-18-3468
- Component:
- 030000 brakes (pws)
- Summary:
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
- Bulletin:
- 05-002-18-3454
- Component:
- 100000 power train
- Summary:
- The new skyactiv-drive fw6a-el at uses "automatic transmission fluid (atf) type: fz". only use"atf-fz" to fill or top off the fluid level. atf-fz is specially designed for use in the skyactiv-drive series at. it is a low viscosity formula w
- Bulletin:
- 05-004-18-3466
- Component:
- 060000 engine and engine cooling
- Summary:
- Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738). p0842:00 - oil pressure switch no. 1 (oil press
- Bulletin:
- 07-001-18-3465
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some customers may complain about warm air from the climate control vents when the air conditioner is on. this may be caused by condenser corrosion, causing a refrigerant leak. the manufacturer of the condenser has been changed and the conf
- Bulletin:
- 08-001-18-3457
- Component:
- 140000 air bags
- Summary:
- This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
- Bulletin:
- 09-020-18-3458
- Component:
- 353000 equipment:electrical
- Summary:
- Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
- Bulletin:
- 09-021-18-3459
- Component:
- 162700 structure:body:trunk lid
- Summary:
- Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
- Bulletin:
- 00-003-18-3480
- Component:
- 030000 brakes (pws)
- Summary:
- Mazda north american operations has approved an additional on-car brake lathe as an option for mnaoauthorized equipment. the pro-cut on-car brake lathe has been added to the mnao authorizedequipment program.note: accu-turn is still an appro
- Bulletin:
- 01-012-18-3474
- Component:
- 060000 engine (pws)
- Summary:
- Some vehicles may experience the check engine light on with dtc p2610 and p2507 stored inmemory after engine start and room fuse 15a (a) removed. p2610:00: instrument cluster internal engine off timer performance problem p2507:00: pcm batte
- Bulletin:
- 01-013-18-3478
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. p0456: evap system leak detected (very small leak)the concern is most likely the result of the customer not getting the fuel cap completely closed
- Bulletin:
- 02-009-18-3472
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Customer complaints have been reported where the tpms warning light is unnecessarily illuminated because the tpms initialization was not performed correctly before customer delivery.tpms initialization process: when any of the services belo
- Bulletin:
- 02-010-18-3477
- Component:
- 011000 steering:wheel and handle bar
- Summary:
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
- Bulletin:
- 02-011-18-3476
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- This service bulletin illustrates the conditions when a tpms warning light may illuminate, why it illuminated and how to properly initialize the system.the tire pressure monitoring system (tpms) monitors the tire pressure of all four tires
- Bulletin:
- 09-022-18-3471
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- On some vehicles, one or more roof carrier brackets (a) may be installed in reverse (with arrows (b) facing outward). in this case, accessories, such as a roof carrier cannot be installed. even if the accessory installation was possible, it
- Bulletin:
- 09-023-18-3475
- Component:
- 350000 equipment
- Summary:
- When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/replacement sat radio id as so
- Bulletin:
- 09-025-18-3479
- Component:
- 350000 equipment
- Summary:
- Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconne
- Bulletin:
- SA-023-18
- Component:
- 121300 exterior lighting:headlights:high/low beam dimmer switch
- Summary:
- Some vehicles may have dtc c1001:92 stored in memory. dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). it does not mean there is an actual fsc defect. in some cases the customer may have a concern w
- Bulletin:
- SA-024-18
- Component:
- 162800 structure:body:hood
- Summary:
- Some customers may complain of a lack of power under heavy load without any warning lights or dtcs. this concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
- Bulletin:
- SA-026-18
- Component:
- 060000 engine (pws)
- Summary:
- If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. engine oil dilution with fue
- Bulletin:
- SA-027-18
- Component:
- 147100 air bags: occupant classification system ocs
- Summary:
- Some customers may complain that the passenger seat belt warning light is on and the pass airbag off indicator light is off with no front passenger in the seat. this may be caused by an electrical device (smart phone, tablet, laptop. etc.)
- Bulletin:
- SA-029-18
- Component:
- 060000 engine and engine cooling
- Summary:
- Important: if you encounter an ids inoperative problem with vcm-ii license expiration message, follow the instructions below: 1. click here to download the resetting tool to your pc desktop. 2. reboot your pc, do not start any application a
- Bulletin:
- SA-031-18
- Component:
- 350000 equipment
- Summary:
- When troubleshooting a radar unit, do not swap it with another vehicle. radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. refer to mgss (radar unit inspection) for pro
- Bulletin:
- 09-010-18-3440a
- Component:
- 110000 electrical system
- Summary:
- Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 59.00.546 or later). note: for 2016 cx-9 with version earlier than 59.00.441, the tachometer function will be removed fro
- Bulletin:
- 09-020-18-3458a
- Component:
- 350000 equipment
- Summary:
- Some vehicles may exhibit a connectivity master unit (cmu), a bluetooth® hands-free unit or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special s
- Bulletin:
- 02-013-18-3491
- Component:
- 020000 suspension
- Summary:
- Some vehicles may exhibit a crack on the front shock absorber dust boot (1). this may be caused by the dust boot having insufficient resistance to the cold. the shape and material of the dust boot has been changed to improve its resistance
- Bulletin:
- SA-034-18
- Component:
- 350000 equipment
- Summary:
- Mazda connect system frequently asked questions (faq)
- Bulletin:
- SA-036-18
- Component:
- 110000 electrical system
- Summary:
- Mazda mobile start (mms) app error message installed on android devices: customers may get an error message "device no longer has access or service." for the mms app installed on android devices starting 8/1/18. inform the customer that all
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- Electrical concern and/or multiple dtc's due to aftermarket device: if you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual
- Bulletin:
- MT-007-18
- Component:
- 060000 engine (pws)
- Summary:
- Engine no start and / or rear view monitor display is blurry due to aftermarket electrical device: some customers may complain about the following: engine no start. a blurry rear view monitor display. this may be caused by an aftermarket a
- Bulletin:
- MT-008-18
- Component:
- 060000 engine (pws)
- Summary:
- Engine no start (key not detected): some customers may complain about the following: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator light flashing.
- Bulletin:
- 00-004-18-3515
- Component:
- 270000 lane departure
- Summary:
- In support of the new mazda mx-5 and cx-3, mazda will make available for loan on a "as-needed" basis, a special service tool (sst) to allow for the radar aiming of the blind spot monitoring (bsm) system. the(bsm) radar aiming is performed w
- Bulletin:
- 03-002-18-3505
- Component:
- 105300 power train:driveline:driveshaft
- Summary:
- Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. this concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. the
- Bulletin:
- 09-034-18-3430
- Component:
- 180000 vehicle speed control
- Summary:
- In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer's responsibility to co
- Bulletin:
- SA-037-18
- Component:
- 106000 power train:axle assembly
- Summary:
- Service part automatic transaxles (atx) manufactured on or after july, 2018 are shipped with a blank tcm that requires configuration.
- Bulletin:
- MT-004-18
- Component:
- 110000 electrical system
- Summary:
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, dtc(s) stored...), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical c
- Bulletin:
- MT-007-18
- Component:
- 110000 electrical system
- Summary:
- Some customers may complain about the following: engine no start. a blurry rear view monitor display. this may be caused by an aftermarket accessory device. some aftermarket electrical devices (e.g., an accessory cell phone charger, gps tra
- Bulletin:
- MT-008-18
- Component:
- 060000 engine (pws)
- Summary:
- Some customers may complain about: intermittent engine no start, instrument cluster red security indicator light on, engine start/start button amber indicator, light flashing, battery discharge, electrical relay buzzing noise.this may be ca
- Bulletin:
- 01-016-18-3522
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. the odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. sulfur smell is not a
- Bulletin:
- 02-014-18-3503
- Component:
- 021300 suspension:front:shock absorber
- Summary:
- Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. it may be found during maintenance
- Bulletin:
- 03-002-18-3505a
- Component:
- 105100 power train:driveline:universal joint
- Summary:
- Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. this concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the atf at normal operating temperature. the
- Bulletin:
- 06-002-18-3504
- Component:
- 010000 steering
- Summary:
- Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel to the left. this concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. to eliminate this co
- Bulletin:
- 09-035-18-3509
- Component:
- 110000 electrical system
- Summary:
- Some customers may experience one or more electrical malfunctions after a vehicle body repair. the newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
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