2017 LAND ROVER RANGE ROVER SPORT Recalls (4)
- Campaign:
- 16V942000 on 12/28/2016
- Component:
- Seat belts:pretensioner
- Manufactured:
- 07/11/2016 - 10/25/2016
- Affected:
- 13,500
- Defect:
- Jaguar land rover north america, llc (land rover) is recalling certain model year 2017 land rover discovery sport vehicles and 2016-2017 land rover range rover and range rover sport vehicles. the affected vehicles have seatbelt pretensioners that may not function properly in the event of a crash.
- Consequence:
- If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
- Correction:
- Land rover will notify owners, and dealers will inspect the front seat belt assemblies, replacing them as necessary, free of charge. the recall began february 20, 2017. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is p095.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V679000 on 10/26/2017
- Component:
- Electrical system: instrument panel
- Manufactured:
- 09/26/2016 - 08/16/2017
- Affected:
- 21,998
- Defect:
- Jaguar land rover north america, llc (land rover) is recalling certain 2017 land rover range rover and range rover sport vehicles. the instrument cluster (ic) may intermittently go blank.
- Consequence:
- A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
- Correction:
- Land rover will notify owners, and dealers will update the vehicle software, free of charge. the recall is expected to begin december 19, 2017. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is n124.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V337000 on 05/24/2018
- Component:
- Fuel system, gasoline
- Manufactured:
- 08/29/2016 - 01/19/2017
- Affected:
- 1,917
- Defect:
- Jaguar land rover north america, llc (land rover) is recalling certain 2017 land rover range rover, range rover sport, and discovery vehicles. the fuel gauge on these vehicles may indicate that the fuel level is low and illuminate the warning lamp, when the fuel tank actually has more fuel. the engine management software may also cut off the engine when the vehicle has traveled approximately 17 more miles.
- Consequence:
- If the engine were to shut off, it can cause loss of power brake assistance. an engine stall would cause a loss of drive power. both scenarios can increase the risk of a crash.
- Correction:
- Land rover will notify owners, and dealers will install a software update to correct the fuel level reading, free of charge. the recall began on june 22, 2018. owners may land rover customer service at 1-800-637-6837. land rover's number for this recall is n206.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V337000 on 05/24/2018
- Component:
- Electrical system: software
- Manufactured:
- 08/29/2016 - 01/19/2017
- Affected:
- 1,917
- Defect:
- Jaguar land rover north america, llc (land rover) is recalling certain 2017 land rover range rover, range rover sport, and discovery vehicles. the fuel gauge on these vehicles may indicate that the fuel level is low and illuminate the warning lamp, when the fuel tank actually has more fuel. the engine management software may also cut off the engine when the vehicle has traveled approximately 17 more miles.
- Consequence:
- If the engine were to shut off, it can cause loss of power brake assistance. an engine stall would cause a loss of drive power. both scenarios can increase the risk of a crash.
- Correction:
- Land rover will notify owners, and dealers will install a software update to correct the fuel level reading, free of charge. the recall began on june 22, 2018. owners may land rover customer service at 1-800-637-6837. land rover's number for this recall is n206.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2017 LAND ROVER RANGE ROVER SPORT TSBs (395)
- Bulletin:
- LTB00861NAS2
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Situation: the roof moulding(s) may be loose / adrift.
- Bulletin:
- LTB01001NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine speed may drop (approximately 300400 rpm) during windshield wiper operation. the issue is more likely when high electrical demand systems such as heated windshield, heated seats, lights, etc. are being used. a change o
- Bulletin:
- SSM73027
- Component:
- 060000 engine (pws)
- Summary:
- Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly whi
- Bulletin:
- LTB00482NAS6
- Component:
- 060000 engine (pws)
- Summary:
- Situation: a 'clattering' / 'knock' / 'rattle' noise may be heard from the engine.
- Bulletin:
- LTB00693NAS2
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure is recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
- Bulletin:
- LTB00971NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p249c-00 stored in the powertrain control module (pcm). dtc p2bae and/or p2baf may also be stored in the pcm.
- Bulletin:
- SSM71118
- Component:
- 210000 trailer hitches
- Summary:
- Issue: front towing eye cover is loose / incorrectly fitted
- Bulletin:
- SSM71278
- Component:
- 016000 steering:electric power assist system
- Summary:
- Issue: a customer may report the vehicle steering feels heavy following an eco stop start event, potentially accompanied by visual or audible warnings through the instrument pack.
- Bulletin:
- SSM72822
- Component:
- 220000 seats
- Summary:
- Issue: a customer may report a concern that the 3rd row seat does not fully return to the upright position when requested. on selection of the button the seat may stop in the mid position. any subsequent button presses will not operate th
- Bulletin:
- N008NAS2
- Component:
- 355100 equipment:other:labels
- Summary:
- Sport badge not fitted
- Bulletin:
- SGI17-14.2
- Component:
- 355100 equipment:other:labels
- Summary:
- Sport badge not fitted
- Bulletin:
- SSM73160
- Component:
- 118000 electrical system: software
- Summary:
- Aeb not available displayed on message centre
- Bulletin:
- SSM73296
- Component:
- 162300 structure:body:door
- Summary:
- Door handles are being returned incomplete or dismantled
- Bulletin:
- SSM73299
- Component:
- 111000 electrical system:battery
- Summary:
- Tcu fails activation dtc u2109-09
- Bulletin:
- SSM73302
- Component:
- 353000 equipment:electrical
- Summary:
- Sim card does not latch in sim slot or cannot be read
- Bulletin:
- SSM72838
- Component:
- 110000 electrical system
- Summary:
- "issue during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete 'varian
- Bulletin:
- LTB00857NAS4
- Component:
- 034520 service brakes, hydraulic:foundation components:disc:pads
- Summary:
- "situation: on vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle c
- Bulletin:
- SSM73311
- Component:
- 060000 engine (pws)
- Summary:
- Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73.
- Bulletin:
- SSM72793
- Component:
- 118000 electrical system: software
- Summary:
- "issue touchscreen diagnostics and dtc b14ad-96 is flagged"
- Bulletin:
- LTB00604NAS7
- Component:
- 356000 equipment adaptive
- Summary:
- Knock noise from front air springs
- Bulletin:
- LTB00837NAS2
- Component:
- 103000 power train:automatic transmission
- Summary:
- Transmission leak, poor shift quality, and/or noise
- Bulletin:
- LTB00866NAS3
- Component:
- 220000 seats
- Summary:
- Rattle noise from second row seat area
- Bulletin:
- Q657NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Engine ground fixing may be loose
- Bulletin:
- Q663 UPS10016-2B
- Component:
- 060000 engine (pws)
- Summary:
- Engine ground fixing cable may be under torqued
- Bulletin:
- SGI17-07
- Component:
- 111000 electrical system:battery
- Summary:
- Description of issue a potential issue has been identified on certain vehicles within the listed affected vehicle range where the negative battery cable connection is under torqued.
- Bulletin:
- SGI17-08
- Component:
- 103000 power train:automatic transmission
- Summary:
- Description of issue a potential issue has been identified on certain vehicles within the listed affected vehicle range may have been manufactured away from process and the engine ground fastener located on the transmission may not have b
- Bulletin:
- SGI17-14
- Component:
- 162500 structure:body:tailgate
- Summary:
- Description of issue a potential issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process where the 'sport' badge is not fitted to the tailgate.
- Bulletin:
- SGI17-15
- Component:
- 356000 equipment adaptive
- Summary:
- Description of issue a potential issue has been identified on certain vehicles within the listed affected vehicle range where the incorrect vin certification label has been fitted.
- Bulletin:
- SSM68097
- Component:
- 021600 suspension:front:wheel bearing
- Summary:
- Front wheel bearing may be contaminated
- Bulletin:
- SSM73143
- Component:
- 070000 fuel system, gasoline
- Summary:
- Fuel level display low when tank is full
- Bulletin:
- SSM73151
- Component:
- 010000 steering
- Summary:
- Inconsistent heat across steering wheel
- Bulletin:
- SSM73158
- Component:
- 356000 equipment adaptive
- Summary:
- Customer may receive call from their own phone number
- Bulletin:
- SSM73160
- Component:
- 117000 digital instrument panel
- Summary:
- Aeb initialization' or 'aeb not available' may be displayed in cluster
- Bulletin:
- SSM73175
- Component:
- 010000 steering
- Summary:
- Information button on steering column does not operate odometer menu
- Bulletin:
- SSM73176
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Dtc b0002-56 logged in the restraint control module
- Bulletin:
- SSM73202
- Component:
- 356000 equipment adaptive
- Summary:
- Water visible in cabin
- Bulletin:
- SSM73239
- Component:
- 117000 digital instrument panel
- Summary:
- Unable to check the oil level via instrument cluster
- Bulletin:
- SSM73246
- Component:
- 284000 back over prevention: camera system
- Summary:
- Parking lines may dissapear after rear camera replacement.
- Bulletin:
- SSM73247
- Component:
- 118000 electrical system: software
- Summary:
- Scr monitoring service app does not work correctly
- Bulletin:
- LTB01003NAS2
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Coolant may be leaking from one or both of the auxiliary radiators
- Bulletin:
- Q664NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where a bracket may be fitted in the engine compartment in error. the bracket can come into contact with an underhood coolant hose which ov
- Bulletin:
- LTB01049NAS1
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: a 'coolant level low' warning message may be displayed on the instrument cluster (ic). upon further inspection, the coolant level in the coolant expansion tank is at the correct level (between the min and max indicator marks).
- Bulletin:
- SGI17-18
- Component:
- 060000 engine and engine cooling
- Summary:
- Description of issue: a potential issue has been identified on certain vehicles within the listed affected vehicle range where a bracket has been fitted to the engine in error. the bracket can come into contact with an underhood coolant hos
- Bulletin:
- LTB00776NAS3
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: the air conditioning system may not cool properly.
- Bulletin:
- SSM73127
- Component:
- 060000 engine (pws)
- Summary:
- Issue: jlr is investigating 3.0l supercharger noise.
- Bulletin:
- SSM73330
- Component:
- 060000 engine (pws)
- Summary:
- Issue: reports of 'no engine restarts in xxx miles. 'incorrect diesel exhaust fluid quality detected' warning message displayed on the instrument cluster (ic) and diagnostic trouble code (dtc) p2ba9-00 and/or p2ba9-92 stored in the powertra
- Bulletin:
- SSM73348
- Component:
- 110000 electrical system
- Summary:
- Issue: a customer may report that during the first ignition cycle after pairing their phone to the vehicle the touch screen displays the phone name as it?s bluetooth mac address, e.g 56:da:12:cb:85:06. this will change to the normal phone
- Bulletin:
- SSM73342
- Component:
- 353600 equipment:air conditioner
- Summary:
- Issue: a customer may report that there is a noticeable temperature difference between the left hand and right hand heating ventilation air conditioning (hvac) vents when the temperatures selected on the front integrated control panel are
- Bulletin:
- SSM73358
- Component:
- 284000 back over prevention: camera system
- Summary:
- issue: rear camera replacement
- Bulletin:
- LTB00857NAS4
- Component:
- 030000 brakes (pws)
- Summary:
- Situation: on vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes
- Bulletin:
- SSM73369
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Issue: exterior rear view mirrors are being replaced unnecessarily.
- Bulletin:
- SSM73150
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: during standard vehicle operation, it may be possible that customers driving rr evoque or lr discovery sport vehicles may observe noises from the braking system. although the noises do not, in most cases, indicate a degradation in fu
- Bulletin:
- LTB00827NAS7
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Situation: a ticking noise may be evident from the 'b' pillar area.
- Bulletin:
- SSM72683
- Component:
- 030000 brakes (pws)
- Summary:
- Issue: 15-17my lr discovery sport (l550) and 16-17my rr evoque (l538) customers may complain of a 'squeal' or 'squeak' from the front brake system with light brake applications during low speed driving or manoeuvring. the complaint is most
- Bulletin:
- SSM73151
- Component:
- 010000 steering
- Summary:
- Issue: the customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. the areas around the stitching and spokes, or the lower half of the steering wheel, may appear coole
- Bulletin:
- SSM73311
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: 3.0 tdv6 customer reports mil on their instrument display. dtc flagged p0404-77/84.
- Bulletin:
- Q612NAS2
- Component:
- 110000 electrical system
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integ
- Bulletin:
- LTB00401NAS5
- Component:
- 010000 steering
- Summary:
- Situation: the steering wheel may exhibit a vibration / shimmy while driving.
- Bulletin:
- LTB01042NAS1
- Component:
- 081100 fuel system, diesel:storage:tank assembly
- Summary:
- Situation: the fuel tank may be difficult to fill with fuel.
- Bulletin:
- LTB01054NAS1
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Situation: no/low airflow from the left and/or right 'b' pillar air vent(s) may be evident.
- Bulletin:
- SSM73374
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: a customer may express a concern that the cruise control value is not displayed on head up display below 20mph or 20kph even though the instrument cluster displays the cruise control value down to 10mph or 10kph.
- Bulletin:
- SSM73088
- Component:
- 021000 suspension:front
- Summary:
- issue: a customer may express a concern that whilst driving on uneven roads or speed bumps there is a knocking noise from the front suspension.
- Bulletin:
- SSM73138
- Component:
- 060000 engine (pws)
- Summary:
- Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
- Bulletin:
- LTB01009NAS3
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Customers may have experienced infotainment poor performance/reliability
- Bulletin:
- LTB01057NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Engine malfunction indicator light with dtc p0089-64 stored
- Bulletin:
- LTB01048NAS1
- Component:
- 130000 visibility
- Summary:
- Situation: the left and right door mirror glass may not return to its previously set position following a reverse dip operation.
- Bulletin:
- SSM73378
- Component:
- 060000 engine (pws)
- Summary:
- Issue: evoque or discovery sport 2.0l gasoline engines - the customer reports check engine lamp. dtc p0316-00 is present, misfire detected on start-up (first 1000 revolutions).
- Bulletin:
- SSM73385
- Component:
- 113000 electrical system:starter assembly
- Summary:
- Issue: customer may report that restart by use of the stop/start button is required following an auto stop.
- Bulletin:
- LTB00968NAS2
- Component:
- 081100 fuel system, diesel:storage:tank assembly
- Summary:
- Situation: the fuel tank may be difficult to fill.
- Bulletin:
- LTB01055NAS1
- Component:
- 030000 brakes (pws)
- Summary:
- Situation: a squeal noise may be evident from the rear brakes during light application of the brake pedal.
- Bulletin:
- LTB01069NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: a reduction in air conditioning (a/c) performance may be evident.
- Bulletin:
- SSM73330
- Component:
- 060000 engine (pws)
- Summary:
- Issue: reports of 'no engine restarts in xxx miles. 'incorrect diesel exhaust fluid quality detected' warning message displayed on the instrument cluster (ic) and diagnostic trouble code (dtc) p2ba9-00 and/or p2ba9-92 stored in the powertra
- Bulletin:
- SSM73402
- Component:
- 110000 electrical system
- Summary:
- Issue: a customer may report that the fuel level displays low when the quantity of fuel in the tank is higher or possibly full. the diagnostic trouble codes (dtcs) b1a75-11 fuel sender 1 and b1a76-11 fuel sender 2 will be present in the bo
- Bulletin:
- SGI17-23
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Description of issue a potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the exterior 'a' pillar windshield moulding seals may come loose. this program does not
- Bulletin:
- LTB00610NAS3
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Situation: a wind noise at high vehicle speeds (110mph/176km/h or above) may be evident from the roof opening panel area.
- Bulletin:
- LTB00746NAS6
- Component:
- 220000 seats
- Summary:
- Situation: a creak noise from the front seat may be evident.
- Bulletin:
- LTB01060NAS1
- Component:
- 110000 electrical system
- Summary:
- Situation: one or more power windows may be inoperative.
- Bulletin:
- LTB01068NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: the air blowing through the ?a? pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant comfortable temperature in the passenger compartment.
- Bulletin:
- LTB00776NAS4
- Component:
- 353600 equipment:air conditioner
- Summary:
- Situation: the air conditioning system may not cool properly.
- Bulletin:
- LTB01075NAS1
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: a restart by use of the engine start/stop button may be required following an auto stop/start event.
- Bulletin:
- LTB01064NAS1
- Component:
- 010000 steering
- Summary:
- Situation: a judder from the vehicle at low speeds when steering may be evident.
- Bulletin:
- LTB00696NAS6
- Component:
- 356000 equipment adaptive
- Summary:
- Situation: the front overhead console sunglasses holder may not open/close.
- Bulletin:
- N027NAS1
- Component:
- 110000 electrical system
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range may have been manufactured away from process and, in some cases, the autonomous emergency braking (aeb) is not available. the message 'aeb'
- Bulletin:
- N035NAS1
- Component:
- 110000 electrical system
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which require a deployable towbar control module (dtcm) software update to address deployable side steps which do not stow and, in some cas
- Bulletin:
- N049NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, have incorrectly mapped diagnostic trouble codes (dtc) applied to th
- Bulletin:
- SGI17-25
- Component:
- 030000 brakes (pws)
- Summary:
- Description of issue: a potential issue has been identified on certain land rover vehicles within the listed affected vehicle range may have been manufactured away from process and, in some cases, the autonomous emergency braking (aeb) is n
- Bulletin:
- SGI17-27
- Component:
- 060000 engine (pws)
- Summary:
- Description of issue: a potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, have incorrectly mapped d
- Bulletin:
- SGI17-28
- Component:
- 118000 electrical system: software
- Summary:
- Description of issue: a potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range require a deployable towbar control module (dtcm) software update to address deployable side ste
- Bulletin:
- N037NAS1
- Component:
- 118000 electrical system: software
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel and not allowing users to select an
- Bulletin:
- LTB00999NAS1
- Component:
- 220000 seats
- Summary:
- Situation: a 'rattle' noise may be evident from the front row seating center armrest.
- Bulletin:
- LTB01018NAS1
- Component:
- 103000 power train:automatic transmission
- Summary:
- Situation: vehicle acceleration may be interrupted by a delay/hesitation in transmission gear selection. a four-second delay in acceleration occurs when a fifth-gear downshift is requested when the accelerator pedal is in the depressed posi
- Bulletin:
- Q628NAS1
- Component:
- 356000 equipment adaptive
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the luggage compartment cover may exhibit a 'squeak' and/or 'rattle' noise.
- Bulletin:
- LTB00827NAS6
- Component:
- 356000 equipment adaptive
- Summary:
- Situation: a 'tick' / 'creak' noise may be evident from the 'b' pillar area.
- Bulletin:
- SSM73068
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: customers are reporting various squeaks & rattles or vibration noises from around the vehicle.
- Bulletin:
- Q633NAS2
- Component:
- 118000 electrical system: software
- Summary:
- Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol® touch pro? system. some customers may have experienced infotainment issues and this software upgra
- Bulletin:
- LTB00990NAS2
- Component:
- 045200 service brakes, air:disc:pads
- Summary:
- Situation: corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking.
- Bulletin:
- LTB01025NAS1
- Component:
- 356000 equipment adaptive
- Summary:
- Situation: a scraping or wind noise may be heard and/or the underbody body splash shield may be loose/hanging down from the underside of the vehicle.
- Bulletin:
- SSM73093
- Component:
- 118000 electrical system: software
- Summary:
- There have been enhancements made to the incontrol touch pro (ictp) programming routine for symptom driven diagnostics (sdd). these enhancements include: ?automatic routine retries within the application. ?added time delays when required w
- Bulletin:
- SSM73101
- Component:
- 118000 electrical system: software
- Summary:
- Issue: chcm (chassis control module / integrated suspension control module) software being updated when not required.
- Bulletin:
- SGI16-58
- Component:
- 356000 equipment adaptive
- Summary:
- Description of issue: a potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the luggage compartment cover may exhibit a 'squeak' and/or 'rattle' noise.
- Bulletin:
- SGI16-60.2
- Component:
- 118000 electrical system: software
- Summary:
- Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol© touch pro? system. some customers may have experienced infotainment issues and this sof
- Bulletin:
- LTB01029NAS1
- Component:
- 030000 brakes (pws)
- Summary:
- Situation: a noise from the front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
- Bulletin:
- Q633NAS1
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol® touch pro? system. some customers may have experienced infotainment issues and this software upgra
- Bulletin:
- Q642NAS1
- Component:
- 110000 electrical system
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve
- Bulletin:
- SSM73108
- Component:
- 118000 electrical system: software
- Summary:
- Issue: some of the body control module (bcm) functions are not available within 'service' tab on pathfinder. for example transportation mode enable. or deployable side steps add/remove function fails after ssm73100 (pathfinder fails to add
- Bulletin:
- Q627NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required after covering the appropr
- Bulletin:
- Q664 UPS10216-2b
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where a bracket has been fitted to the engine in error. the bracket can come into contact with an underhood coolant hose which over time co
- Bulletin:
- SSM72679
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: customer reports that the vehicle speed will not go above 44mph (70kph).
- Bulletin:
- SSM73065
- Component:
- 103000 power train:automatic transmission
- Summary:
- Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
- Bulletin:
- SSM72838
- Component:
- 118000 electrical system: software
- Summary:
- Issue: during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?variant
- Bulletin:
- SSM73143
- Component:
- 072100 fuel system, gasoline:delivery:fuel pump
- Summary:
- Issue: a customer may report that the fuel level display's low when the actual quantity of fuel in the tank is higher or possibly full. the diagnostic trouble codes (dtcs) b1a75-11 fuel sender 1 and b1a76-11 fuel sender 2 will be present i
- Bulletin:
- SSM73137
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: customers are reporting that the front / rear tow hook chrome cover has poor retention after fitting.
- Bulletin:
- SGI17-02
- Component:
- 110000 electrical system
- Summary:
- Description of issue: a potential issue has been identified on a limited number of vehicles listed in the affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject t
- Bulletin:
- SGI17-03
- Component:
- 060000 engine (pws)
- Summary:
- Description of issue: a potential issue has been identified on certain vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required after
- Bulletin:
- SGI17-04
- Component:
- 060000 engine and engine cooling
- Summary:
- Description of issue: a potential issue has been identified on certain vehicles within the listed affected vehicle range where a bracket has been fitted to the engine in error. the bracket can come into contact with an underhood coolant hos
- Bulletin:
- SSM73138
- Component:
- 060000 engine (pws)
- Summary:
- Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
- Bulletin:
- SSM73420
- Component:
- 060000 engine (pws)
- Summary:
- Issue: land rover have received reports that the engine oil level display on the instrument cluster intermittently shows that the oil level is above maximum, depending on oil temperature. land rover is currently investigating the reports.
- Bulletin:
- SSM73421
- Component:
- 284000 back over prevention: camera system
- Summary:
- Issue: land rover has received reports where during diagnosis of the surround camera system the diagnostic trouble code (dtc) b12bd-31 ?rear camera - no signal? and or u1a4b-49 ?control module processor b ? internal failure? stored in the
- Bulletin:
- SSM73127
- Component:
- 350000 equipment
- Summary:
- Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on ltb00482v7 & ltb00669v2
- Bulletin:
- SSM73424
- Component:
- 046100 service brakes, air:antilock:control unit/module
- Summary:
- Issue: when using the approved diagnostic equipment to read diagnostic trouble codes (dtc?s), there may be a presence of the following dtc stored within the anti-lock braking system (abs) module. u0001-82 high speed can communication bus -
- Bulletin:
- SSM73415
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Issue: a customer may report a concern that after a dvd is inserted in the optical disc drive on vehicles manufactured with the in control touch pro infotainment system the following message is shown intermittently: ?disc error ? check dis
- Bulletin:
- SSM73402
- Component:
- 081100 fuel system, diesel:storage:tank assembly
- Summary:
- Issue: a customer may report that the fuel level displays low when the quantity of fuel in the tank is higher or possibly full. the diagnostic trouble codes (dtcs) b1a75-11 fuel sender 1 and b1a76-11 fuel sender 2 will be present in the bo
- Bulletin:
- SSM73376
- Component:
- 060000 engine and engine cooling
- Summary:
- Customers may see a warning indicator illuminate on the ip (instrument pack) for low coolant level and coolant may be visible on the ground at the front area of the engine bay.
- Bulletin:
- SSM73437
- Component:
- 010000 steering
- Summary:
- Issue: vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
- Bulletin:
- SSM73330
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Issue: reports of 'no engine restarts in xxx miles. 'incorrect diesel exhaust fluid quality detected' warning message displayed on the instrument cluster (ic) and diagnostic trouble code (dtc) p2ba9-00 and/or p2ba9-92 stored in the powertra
- Bulletin:
- SSM73239
- Component:
- 060000 engine (pws)
- Summary:
- Issue: customer may complain of being unable to check the oil level via the instrument cluster (ic) or that an oil level monitoring fault is displayed. the engine oil level sensor is being replaced and when returned and tested shows no fau
- Bulletin:
- SSM72838
- Component:
- 118000 electrical system: software
- Summary:
- Issue: during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?variant
- Bulletin:
- SSM73441
- Component:
- 110000 electrical system
- Summary:
- Issue: a customer may report that the air suspension warning message is displayed intermittently on the instrument cluster. following diagnosis using pathfinder the diagnostic trouble code (dtc) u3000-04 ?control module system internal fa
- Bulletin:
- SSM73446
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: l538 & l550 vehicles 14my onwards with active driveline may exhibit a buzzing type noise from the driveline which may be more noticeable at low speeds ie - cornering. this may or may not be accompanied by a 4wd error message displaye
- Bulletin:
- SSM72326
- Component:
- 060000 engine and engine cooling
- Summary:
- Concern: l359 and l538, 12my onwards with 2.0gtdi engines, a warning indicator may illuminate on the ip (instrument pack) for low coolant level and coolant visible on the ground at the front area of the engine bay. on inspection, the coola
- Bulletin:
- SSM72441
- Component:
- 110000 electrical system
- Summary:
- Issue: a customer may report that the air suspension warning message is displayed intermittently on the instrument cluster. following diagnosis using pathfinder the diagnostic trouble code (dtc) u3000-04 ?control module system internal fa
- Bulletin:
- LTB00846NAS2
- Component:
- 162310 structure:body:door:hinge and attachments
- Summary:
- Situation: the front and/or rear door interior trim panel(s) may become detached from the door.
- Bulletin:
- LTB00916NAS3
- Component:
- 060000 engine (pws)
- Summary:
- Situation: a rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated. the diagnostic trouble code (dtc) that may be logged include p0016, p0017, p0026, or p0341.
- Bulletin:
- LTB01005NAS1
- Component:
- 356000 equipment adaptive
- Summary:
- Situation: the luggage compartment loadspace cover handle flap may be broken and fail to return to the rest position.
- Bulletin:
- LTB01022NAS1
- Component:
- 356000 equipment adaptive
- Summary:
- Situation: a 'rattle' noise may be evident from the glovebox area. upon further inspection, checking the glovebox results in no fault found.
- Bulletin:
- SSM73038
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Issue: a customer may express a concern that the malfunction indicator lamp (mil) is illuminated with 'no engine restarts in xxx miles. 'incorrect diesel exhaust fluid quality detected' warning message displayed within the instrument cluste
- Bulletin:
- SSM73053
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: the wifi sim card cannot be activated at pdi on a select number of vin's - see below.
- Bulletin:
- SSM73052
- Component:
- 060000 engine (pws)
- Summary:
- Issue: during extremely cold weather (below minus 15 degree celsius/5degrees fahrenheit) diesel engines can experience difficulties with starting due to fuel supply issues to engine
- Bulletin:
- SSM71942
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: the vehicle user may report that when selecting the access height mode the function does not operate correctly. instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrumen
- Bulletin:
- SSM72441
- Component:
- 130000 visibility
- Summary:
- Issue: retailers are replacing rear wiper motors.
- Bulletin:
- Q629NAS1
- Component:
- 162500 structure:body:tailgate
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the tailgate lamp may contact the tailgate finisher, causing a 'squeak' and/or 'rattle' noise.
- Bulletin:
- Q647NAS1
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where, due to these vehicles not having the navigation system fitted, the incontrol® navigation apps (just drive, sygic, and ge
- Bulletin:
- SSM72558
- Component:
- 356000 equipment adaptive
- Summary:
- New remote function actuator (rfa) cannot communicate with sdd when programming as new
- Bulletin:
- SSM73064
- Component:
- 110000 electrical system
- Summary:
- Issue: a retailer may experience a telematics control module (tcu) failing activation during the pre delivery inspection (pdi) routine. the failure will appear on the jaguar land rover approved diagnostic tool during the ?activate telematic
- Bulletin:
- SSM72771
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: customers have complained that the voice recognition does not recognise their command using the ?say what they see/say a command? function. accents and regional dialects are not being recognised.
- Bulletin:
- SSM72972
- Component:
- 350000 equipment
- Summary:
- Issue: customers may experience incontrol touch pro not displaying audio track artwork on the touch screen (ts) when using a universal serial bus (usb) flash drive, compact disc (cd), external media storage device or infotainment master con
- Bulletin:
- SSM72838
- Component:
- 118000 electrical system: software
- Summary:
- Issue: during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?variant
- Bulletin:
- SSM72852
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Issue when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) th
- Bulletin:
- SSM73065
- Component:
- 103000 power train:automatic transmission
- Summary:
- Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
- Bulletin:
- Q642NAS1
- Component:
- 110000 electrical system
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve
- Bulletin:
- SSM73108
- Component:
- 118000 electrical system: software
- Summary:
- Issue: some of the body control module (bcm) functions are not available within 'service' tab on pathfinder. for example transportation mode enable. or deployable side steps add/remove function fails after ssm73100 (pathfinder fails to add
- Bulletin:
- Q627NAS1
- Component:
- 060000 engine (pws)
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required after covering the appropr
- Bulletin:
- Q664 UPS10216-2b
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where a bracket has been fitted to the engine in error. the bracket can come into contact with an underhood coolant hose which over time co
- Bulletin:
- SSM72679
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: customer reports that the vehicle speed will not go above 44mph (70kph).
- Bulletin:
- SSM73065
- Component:
- 103000 power train:automatic transmission
- Summary:
- Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
- Bulletin:
- SSM72838
- Component:
- 118000 electrical system: software
- Summary:
- Issue: during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?variant
- Bulletin:
- SSM73143
- Component:
- 110000 electrical system
- Summary:
- Issue: a customer may report that the fuel level display's low when the actual quantity of fuel in the tank is higher or possibly full. the diagnostic trouble codes (dtcs) b1a75-11 fuel sender 1 and b1a76-11 fuel sender 2 will be present i
- Bulletin:
- SSM73137
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: customers are reporting that the front / rear tow hook chrome cover has poor retention after fitting.
- Bulletin:
- SGI17-02
- Component:
- 110000 electrical system
- Summary:
- Description of issue: a potential issue has been identified on a limited number of vehicles listed in the affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject t
- Bulletin:
- SGI17-03
- Component:
- 060000 engine (pws)
- Summary:
- Description of issue: a potential issue has been identified on certain vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required after
- Bulletin:
- SGI17-04
- Component:
- 060000 engine and engine cooling
- Summary:
- Description of issue: a potential issue has been identified on certain vehicles within the listed affected vehicle range where a bracket has been fitted to the engine in error. the bracket can come into contact with an underhood coolant hos
- Bulletin:
- SSM73138
- Component:
- 060000 engine (pws)
- Summary:
- Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
- Bulletin:
- LTB01005NAS2
- Component:
- 356000 equipment adaptive
- Summary:
- Luggage compartment loadspace cover handle may may be broken
- Bulletin:
- LTB01009NAS2
- Component:
- 356000 equipment adaptive
- Summary:
- Incontrol touch pro features may not function as expected
- Bulletin:
- LTB01028NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- Incorrect symbols for 'night speed' and/or 'no overtaking' may be displayed
- Bulletin:
- LTB01030NAS1
- Component:
- 356000 equipment adaptive
- Summary:
- Squeak/rubbing noise from front right of vehicle while driving
- Bulletin:
- LTB01034NAS1
- Component:
- 060000 engine and engine cooling
- Summary:
- Engine accessory drive idler pulley and belt may become damaged
- Bulletin:
- N006 UPS0417-3BN
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Incorrect certification label fitted.
- Bulletin:
- N008NAS1
- Component:
- 356000 equipment adaptive
- Summary:
- 'sport' badge may not be fitted
- Bulletin:
- Q633NAS3
- Component:
- 356000 equipment adaptive
- Summary:
- Incontrol touch pro features may not function as expected
- Bulletin:
- N069NAS1
- Component:
- 200000 wheels
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, a number of blanking seals have been omitted from the rear wheel arc
- Bulletin:
- LTB00857NAS5
- Component:
- 030000 brakes (pws)
- Summary:
- Situation: on vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle come
- Bulletin:
- LTB01085NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- Situation: on vehicles fitted with the incontrol© touch? information and entertainment system, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the land rover logo.
- Bulletin:
- LTB01054NAS2
- Component:
- 356000 equipment adaptive
- Summary:
- Situation: no/low airflow from the left and/or right 'b' pillar air vent(s) may be evident.
- Bulletin:
- LTB01084NAS1
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated with 'no engine restarts in xxx miles. incorrect diesel exhaust fluid quality detected' warning message displayed on the instrument cluster. during diagnosis, the tec
- Bulletin:
- LTB01091NAS1
- Component:
- 356000 equipment adaptive
- Summary:
- Situation: a rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
- Bulletin:
- SSM73544
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
- Bulletin:
- SGI17-39
- Component:
- 200000 wheels
- Summary:
- Description of issue: a potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, a number of blanking seal
- Bulletin:
- LTB01077NAS1
- Component:
- 103300 power train:automatic transmission:gear position indication (prndl)
- Summary:
- Situation: a 'gearbox not in park' message may be displayed on the instrument cluster with the transmission in 'p' (park).
- Bulletin:
- SSM71942
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: the vehicle user may report that when selecting the access height mode the function does not operate correctly. instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrumen
- Bulletin:
- SSM73342
- Component:
- 353600 equipment:air conditioner
- Summary:
- Issue: a customer may report that there is a noticeable temperature difference between the left hand and right hand heating ventilation air conditioning (hvac) vents when the temperatures selected on the front integrated control panel are
- Bulletin:
- SSM73421
- Component:
- 284000 back over prevention: camera system
- Summary:
- Issue: land rover has received reports where during diagnosis of the surround camera system the diagnostic trouble code (dtc) b12bd-31 "rear camera - no signal" and or u1a4b-49 "control module processor b - internal failure" stored in the
- Bulletin:
- N039NAS1
- Component:
- 060000 engine and engine cooling
- Summary:
- Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may have been manufactured with engine heatshield fasteners not tightened to the correct torque value. in cases where fasteners are n
- Bulletin:
- LTB01041NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Situation: the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) and the 'check gas cap' warning message does not display. upon further investigation, diagnostic trouble code (dtc) p0457-76, 'evap sys
- Bulletin:
- SSM73437
- Component:
- 010000 steering
- Summary:
- Issue: vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
- Bulletin:
- SSM73415
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Issue: a customer may report a concern that after a dvd is inserted in the optical disc drive on vehicles manufactured with the in control touch pro infotainment system the following message is shown intermittently: "disc error - check dis
- Bulletin:
- SGI17-37
- Component:
- 060000 engine (pws)
- Summary:
- Description of issue: a potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range which may have been manufactured with engine heatshield fasteners not tightened to the correct t
- Bulletin:
- SSM73532
- Component:
- 110000 electrical system
- Summary:
- Issue: customer may arrive at retailer with concern relating to loss of performance and engine mil light illuminated on instrument cluster. please note:- this ssm relates only to the above vehicles fitted with aj200d high power derivatives
- Bulletin:
- SSM73548
- Component:
- 350000 equipment
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery.
- Bulletin:
- SSM73553
- Component:
- 110000 electrical system
- Summary:
- Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure * recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
- Bulletin:
- LTB00584NAS5
- Component:
- 010000 steering
- Summary:
- Situation: the steering wheel switches (volume, seek, ok/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? audio volume does not adjust (up and/or d
- Bulletin:
- LTB00631NAS5
- Component:
- 350000 equipment
- Summary:
- Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
- Bulletin:
- LTB00746NAS7
- Component:
- 220000 seats
- Summary:
- Situation: a creak noise from the front seat may be evident.
- Bulletin:
- LTB00968NAS3
- Component:
- 070000 fuel system, gasoline
- Summary:
- Situation: the fuel tank may be difficult to fill.
- Bulletin:
- LTB01009NAS4
- Component:
- 118000 electrical system: software
- Summary:
- Situation: in response to customer feedback on the performance of the incontrol® touch pro system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwar
- Bulletin:
- LTB01086NAS1
- Component:
- 350000 equipment
- Summary:
- Situation: the keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- LTB01096NAS1
- Component:
- 110000 electrical system
- Summary:
- Situation: one or more of the following may be evident: ? the engine does not start; ? the engine lacks power; and/or ? the engine runs rough. during diagnosis, the technician may find diagnostic trouble code (dtc) p008a-84 stored in the p
- Bulletin:
- SSM73374
- Component:
- 110000 electrical system
- Summary:
- Issue: a customer may express a concern that the instrument cluster displays the cruise control value all the way down to 10mph or 10kph but the cruise control value is not displayed on head up display below 20mph or 20kph.
- Bulletin:
- SSM73441
- Component:
- 020000 suspension
- Summary:
- Issue: a customer may report that one or both of the messages "suspension fault, drive with care." or "adaptive dynamics fault" are displayed intermittently on the instrument cluster. following diagnosis using pathfinder the diagnostic tr
- Bulletin:
- SFCC-14SEP17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Presentation from dealer shop foreman conference call
- Bulletin:
- LTB01109NAS1
- Component:
- 100000 power train
- Summary:
- The terrain response® system may not operate as expected when in 'auto' mode by not automatically selecting the correct driving mode. as the driving mode changes, the transmission may downshift, the engine revolutions per minute (rpm) may a
- Bulletin:
- SSM73688
- Component:
- 111000 electrical system:battery
- Summary:
- Issue: unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
- Bulletin:
- N135NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range which may display an adaptive damping (ad) warning message on the instrument cluster (ic). investigations have identified that diagnostic trouble code
- Bulletin:
- SGI17-59
- Component:
- 117000 digital instrument panel
- Summary:
- A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range which may display an adaptive damping (ad) warning message on the instrument cluster (ic). investigations have ident
- Bulletin:
- SSM73699
- Component:
- 118000 electrical system: software
- Summary:
- Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addit
- Bulletin:
- SA17TE-10
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Re: temporary suspension of 17c next generation infotainment (ngi) download
- Bulletin:
- SSM73706
- Component:
- 060000 engine (pws)
- Summary:
- Issue: customer may report a driveline noise during re-application of throttle at low speed. this concern can be described as shock/clunk, tip in clonk. the concern is specific to vehicles fitted with euro 5 aj126 supercharged engine only.
- Bulletin:
- SSM73521
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
- Bulletin:
- SGI17-49
- Component:
- 060000 engine (pws)
- Summary:
- Description of issue a potential issue has been identified on a limited number of vehicles within the listed affected vehicle range which may be fitted with an engine containing a crankshaft with a burr around the oil feed hole. this pro
- Bulletin:
- SSM73628
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
- Bulletin:
- SSM73628 Attachm
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
- Bulletin:
- LTB01093NAS2
- Component:
- 162500 structure:body:tailgate
- Summary:
- Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
- Bulletin:
- LTB00814NAS4
- Component:
- 020000 suspension
- Summary:
- The underhood lower noise vibration harshness (nvh) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
- Bulletin:
- N027NAS2
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range may have been manufactured away from process and, in some cases, the autonomous emergency braking (aeb) is not available. the message 'aeb' not availa
- Bulletin:
- SGI17-25
- Component:
- 110000 electrical system
- Summary:
- A potential issue has been identified on certain land rover vehicles within the listed affected vehicle range may have been manufactured away from process and, in some cases, the autonomous emergency braking (aeb) is not available. the me
- Bulletin:
- SSM73709
- Component:
- 100000 power train
- Summary:
- Issue: oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear t
- Bulletin:
- SSM73709 Attachm
- Component:
- 100000 power train
- Summary:
- Issue: oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear t
- Bulletin:
- SSM72903
- Component:
- 030000 brakes (pws)
- Summary:
- issue: air-leak noise when brake pedal is pressed.
- Bulletin:
- SSM72903 Attachm
- Component:
- 030000 brakes (pws)
- Summary:
- issue: air-leak noise when brake pedal is pressed.
- Bulletin:
- LTB01143NAS1
- Component:
- 030000 brakes (pws)
- Summary:
- Squeak/squeal noise from rear brakes
- Bulletin:
- LTB01034NAS2
- Component:
- 350000 equipment
- Summary:
- Engine accessory drive idler pulley and belt failure
- Bulletin:
- N118NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
- Bulletin:
- N120NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where, if the message 'service required' is displayed within the instrument cluster (ic), it cannot be cleared and will continue to display this messa
- Bulletin:
- N025NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where depending on the type and style of driving that the vehicle is subjected to, the 'service required' message may be displayed on the instrument c
- Bulletin:
- SGI18-04
- Component:
- 117000 digital instrument panel
- Summary:
- A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where depending on the type and style of driving that the vehicle is subjected to, the 'service required' message may
- Bulletin:
- SSM73628
- Component:
- 110000 electrical system
- Summary:
- issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
- Bulletin:
- SSM73628 Attachm
- Component:
- 110000 electrical system
- Summary:
- issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
- Bulletin:
- SSM71942
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: the vehicle user may report that when selecting the access height mode the function does not operate correctly. instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrumen
- Bulletin:
- LTB01128NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- A customer may be unable to select a transmission gear and/or start the engine. a 'gearbox fault' message may also be displayed on the instrument cluster (ic). switching the ignition 'off' and then 'on' clears the fault. upon further diagno
- Bulletin:
- LTB01135NAS1
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- The incontrol® secure system may incorrectly identify the vehicle as stolen after crossing an international border. this will result in the telematics service provider contacting the customer to confirm if theft has occurred. until the cust
- Bulletin:
- LTB01086NAS2
- Component:
- 350000 equipment
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- N176NAS1
- Component:
- 117000 digital instrument panel
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the instrument cluster 'distance to service' message displays but then the kilometers/miles changes to dashes, resulting in customers seeing the
- Bulletin:
- SSM73409
- Component:
- 100000 power train
- Summary:
- Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
- Bulletin:
- SGI18-14
- Component:
- 117000 digital instrument panel
- Summary:
- A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the instrument cluster 'distance to service' message displays but then the kilometers/miles changes to dashes,
- Bulletin:
- SSM73815
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: customer reports that, intermittently, the vehicle will not crank.
- Bulletin:
- SSM73792
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
- Bulletin:
- LTB00401NAS6
- Component:
- 010000 steering
- Summary:
- The steering wheel may exhibit a vibration / shimmy while driving.
- Bulletin:
- SSM73818
- Component:
- 117000 digital instrument panel
- Summary:
- Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
- Bulletin:
- SSM73823
- Component:
- 111000 electrical system:battery
- Summary:
- Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
- Bulletin:
- SSM73629
- Component:
- 020000 suspension
- Summary:
- Jaguar land rover is trialling a new diagnostic procedure for wheel alignment. we require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on evoque (l538), discovery sport (l550), rr (l
- Bulletin:
- N118NAS3
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
- Bulletin:
- LTB00557NAS5
- Component:
- 020000 suspension
- Summary:
- A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. the sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel rem
- Bulletin:
- SFCC_08MAR18_16
- Component:
- 110000 electrical system
- Summary:
- The 'service required' warning text will not appear on the instrument cluster (ic) if a vehicle has reached its service point.
- Bulletin:
- N135NAS2
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range which may display an adaptive damping (ad) warning message on the instrument cluster (ic). investigations have identified that diagnostic trouble code
- Bulletin:
- LTB01077NAS3
- Component:
- 100000 power train
- Summary:
- A 'gearbox not in park' message may be displayed on the instrument cluster with the transmission in 'p' (park).
- Bulletin:
- LTB00766NAS1
- Component:
- 110000 electrical system
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens
- Bulletin:
- LTB01108NAS3
- Component:
- 110000 electrical system
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message c
- Bulletin:
- SSM73799
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- SGI18-05
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is star
- Bulletin:
- SGI18-06
- Component:
- 117000 digital instrument panel
- Summary:
- A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where, if the message 'service required' is displayed within the instrument cluster (ic), it cannot be cleared and wil
- Bulletin:
- LTB01077NAS2
- Component:
- 013000 steering:gear box (other than rack and pinion)
- Summary:
- A 'gearbox not in park' message may be displayed on the instrument cluster with the transmission in 'p' (park).
- Bulletin:
- LTB01152NAS1
- Component:
- 061000 engine and engine cooling:engine
- Summary:
- An 'engine oil overfill' warning message may be displayed on the instrument cluster (ic). this warning could occur when the engine oil is warm/hot.
- Bulletin:
- LTB01156NAS1
- Component:
- 060000 engine (pws)
- Summary:
- The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) with diagnostic trouble code (dtc) p132b-77 stored in the powertrain control module (pcm).
- Bulletin:
- SSM73150 Attachm
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
- Bulletin:
- SSM73150
- Component:
- 034500 service brakes, hydraulic:foundation components:disc
- Summary:
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
- Bulletin:
- SSM73678
- Component:
- 062200 engine and engine cooling:cooling system:fan
- Summary:
- Issue: unexpected noise from head-up display (hud)
- Bulletin:
- SFCC-11JAN18 Att
- Component:
- 110000 electrical system
- Summary:
- Is there a known reason or resolution for the extended time required for performing the n124 service action. we have had multiple accounts in which the ipc goes through as designed and upon conclusion of the post validation, the module flas
- Bulletin:
- LTB00857NAS6
- Component:
- 030000 service brakes, hydraulic
- Summary:
- On vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
- Bulletin:
- N194NAS1
- Component:
- 104000 power train:transfer case (4-wheel drive)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range which have had a transfer case replacement and, as a result of an incorrect instruction in the workshop manual, may have had the incorrect torque appl
- Bulletin:
- SGI18-17
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range which have had a transfer case replacement and, as a result of an incorrect instruction in the workshop manual, may ha
- Bulletin:
- SSM73845
- Component:
- 110000 electrical system
- Summary:
- In the event that a srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
- Bulletin:
- SSM73709
- Component:
- 060000 engine (pws)
- Summary:
- Issue: oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear t
- Bulletin:
- SSM73847
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Issue customer may complain that ? gearbox fault is displayed on the instrument cluster (ic) flashing ?d? on the transmission control switch and/or instrument cluster (ic) following an eco stop/start event. only dtcs p0715-64 and p0700-02 a
- Bulletin:
- SSM73849
- Component:
- 110000 electrical system
- Summary:
- Issue the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with the atcm
- Bulletin:
- SSM73799
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- LTB01128NAS2
- Component:
- 103000 power train:automatic transmission
- Summary:
- A customer may be unable to select a transmission gear and/or start the engine. a 'gearbox fault' message may also be displayed on the instrument cluster. switching the ignition 'off' and then 'on' clears the fault.
- Bulletin:
- SSM72961
- Component:
- 110000 electrical system
- Summary:
- Issue: tunescan does not operate, scrolling window animation is constantly running.
- Bulletin:
- SSM72543
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- Issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
- Bulletin:
- LTB01174NAS1
- Component:
- 160000 structure
- Summary:
- On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
- Bulletin:
- N167 UPS1718-1BN
- Component:
- 350000 equipment
- Summary:
- A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
- Bulletin:
- SGI18-20
- Component:
- 350000 equipment
- Summary:
- A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
- Bulletin:
- LTB01086NAS3
- Component:
- 350000 equipment
- Summary:
- The keyless entry system lock function may not operate or operates intermittently.
- Bulletin:
- LTB01171NAS1
- Component:
- 020000 suspension
- Summary:
- The suspension warning lamp may be illuminated on the instrument cluster and the air suspension system may not raise or lower. upon further diagnosis, the technician may find diagnostic trouble code (dtc) c1a13-64 stored in the chassis cont
- Bulletin:
- SSM73799
- Component:
- 350000 equipment
- Summary:
- Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
- Bulletin:
- N176NAS2
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the instrument cluster 'distance to service' message displays but then the kilometers/miles changes to dashes, resulting in customers seeing the
- Bulletin:
- SGI18-14.2
- Component:
- 110000 electrical system
- Summary:
- A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the instrument cluster 'distance to service' message displays but then the kilometers/miles changes to dashes,
- Bulletin:
- SSM73780
- Component:
- 350000 equipment
- Summary:
- Issue: customer reports warning lamp illuminates combined with a message stating that only normal height is available. when interrogated with diagnostic equipment the following fault codes may be present: c1a20-64, c1131-92
- Bulletin:
- SSM72861
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
- Bulletin:
- SSM72995
- Component:
- 161100 structure: frame and members:underbody shields
- Summary:
- Issue: noise evident to the front of the vehicle at 10-40 mph/16-64 kph on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? lg range rover - lg000001 to lg351464, lw rang
- Bulletin:
- SSM72901
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e. leaks incorrectly being identified as coming from the rear transmission oil seal or sump. oil wee
- Bulletin:
- SSM69158
- Component:
- 350000 equipment
- Summary:
- issue: a customer may report a concern of no sound from the audio system, even when the volume is turned up. the audio/video button on touch-screen home page may also be greyed out.
- Bulletin:
- SSM72929
- Component:
- 110000 electrical system
- Summary:
- Issue: the touch screen (ts) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and blank scree
- Bulletin:
- SSM72570
- Component:
- 110000 electrical system
- Summary:
- Issue: a customer may report that intermittently a ?low battery warning? message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
- Bulletin:
- SSM72774
- Component:
- 350000 equipment
- Summary:
- issue: a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
- Bulletin:
- SSM72011
- Component:
- 350000 equipment
- Summary:
- Issue: the wrong component maybe replaced when troubleshooting bluetooth connectivity in car.
- Bulletin:
- SSM72852
- Component:
- 350000 equipment
- Summary:
- Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there
- Bulletin:
- SSM73768
- Component:
- 350000 equipment
- Summary:
- Issue: this ssm is for a ?no audio? symptom on the meridian surround sound system. the surround sound system can be recognised in the audio settings menu. if you have a meridian surround sound system then you will be able to see the surroun
- Bulletin:
- SSM72738
- Component:
- 160000 structure
- Summary:
- Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
- Bulletin:
- LTB01191NAS1
- Component:
- 110000 electrical system
- Summary:
- The engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p0030-29 and/or p2251-13 stored in the powertrain control module (pcm).
- Bulletin:
- LTB01189NAS1
- Component:
- 060000 engine and engine cooling
- Summary:
- A noise may be evident from the engine compartment when the engine is cold and at idle speed/below 2,500rpm.
- Bulletin:
- SSM73943
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943 Attachm
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943 Attachm
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM73928
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73928 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73949
- Component:
- 060000 engine (pws)
- Summary:
- Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
- Bulletin:
- SFCC Jul12 2018
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a lack of power when accelerating from a ?rolling stop?
- Bulletin:
- SFCC Jul12 2018
- Component:
- 010000 steering
- Summary:
- A customer may report the steering feels heavier then expected.
- Bulletin:
- SSM73965
- Component:
- 110000 electrical system
- Summary:
- Issue: jaguar land rover has identified a concern that affects the update of the infotainment slave controller (isc) from phase 2.5 to the latest level for vehicles equipped with rear seat entertainment. this concern can leave the isc in a
- Bulletin:
- LTB01149NAS2
- Component:
- 162800 structure:body:hood
- Summary:
- Hood open' warning message displayed on instrument cluster
- Bulletin:
- LTB01171NAS2
- Component:
- 021230 suspension:front:springs:air suspension system
- Summary:
- Suspension warning lamp illuminated with dtc c1a13-64 stored
- Bulletin:
- SSM73943.1
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943.1 Attac
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943.1 Attac
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73972
- Component:
- 162300 structure:body:door
- Summary:
- Issue: customers are reporting that side door latches do not operate correctly. symptoms include latches that will not lock/will not unlock/will not open.
- Bulletin:
- SSM73916
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- Issue: jlr is investigating washer fluid leaking from the windshield washer reservoir.
- Bulletin:
- SSM73905
- Component:
- 050000 parking brake
- Summary:
- Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
- Bulletin:
- LTB01060NAS2
- Component:
- 110000 electrical system
- Summary:
- One or more power windows may be inoperative.
- Bulletin:
- LTB01204NAS1
- Component:
- 060000 engine (pws)
- Summary:
- The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster with diagnostic trouble code (dtc) p0234-77 stored in the powertrain control module (pcm). dtcs p2463-00 and p246b-00 may also be stored.
- Bulletin:
- LTB01202NAS1
- Component:
- 010000 steering
- Summary:
- A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. upon further diagnosis, the
- Bulletin:
- SSM73738
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Issue: the customer may experience a check engine light on the instrument cluster and dtc, p2002, stored in the pcm in isolation.
- Bulletin:
- SSM73548
- Component:
- 162000 structure:body
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
- Bulletin:
- SSM73931
- Component:
- 118000 electrical system: software
- Summary:
- Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
- Bulletin:
- LTB01108NAS4
- Component:
- 118000 electrical system: software
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
- Bulletin:
- SSM70798
- Component:
- 170000 latches/locks/linkages
- Summary:
- Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
- Bulletin:
- SSM73927
- Component:
- 110000 electrical system
- Summary:
- Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM71859
- Component:
- 356000 equipment adaptive
- Summary:
- Issue: customers / dealers may report a concern with the condition of seat covers
- Bulletin:
- SSM72456
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- SSM73943
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943 Attachm
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943 Attachm
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73939
- Component:
- 110000 electrical system
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM73928
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73928 Attachm
- Component:
- 190000 tires
- Summary:
- Issue: low speed manoeuvring front tyre skipping phenomenon
- Bulletin:
- SSM73949
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
- Bulletin:
- SFCC Jul12 2018
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a lack of power when accelerating from a ?rolling stop?
- Bulletin:
- SFCC Jul12 2018
- Component:
- 010000 steering
- Summary:
- A customer may report the steering feels heavier then expected.
- Bulletin:
- SSM73965
- Component:
- 110000 electrical system
- Summary:
- Issue: jaguar land rover has identified a concern that affects the update of the infotainment slave controller (isc) from phase 2.5 to the latest level for vehicles equipped with rear seat entertainment. this concern can leave the isc in a
- Bulletin:
- LTB01149NAS2
- Component:
- 162800 structure:body:hood
- Summary:
- Hood open' warning message displayed on instrument cluster
- Bulletin:
- LTB01171NAS2
- Component:
- 020000 suspension
- Summary:
- Suspension warning lamp illuminated with dtc c1a13-64 stored
- Bulletin:
- SSM73943.1
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943.1 Attac
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73943.1 Attac
- Component:
- 010000 steering
- Summary:
- Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
- Bulletin:
- SSM73972
- Component:
- 162300 structure:body:door
- Summary:
- Issue: customers are reporting that side door latches do not operate correctly. symptoms include latches that will not lock / will not unlock / will not open.
- Bulletin:
- SSM73915
- Component:
- 131000 visibility:windshield
- Summary:
- Issue: jlr is investigating washer fluid leaking from the windshield washer reservoir.
- Bulletin:
- SSM73995
- Component:
- 110000 electrical system
- Summary:
- Issue: customer reports red warning lamp illuminated with a message "suspension fault" "stop safely" "stop engine"
- Bulletin:
- SSM73424
- Component:
- 350000 equipment
- Summary:
- Issue: when using the approved diagnostic equipment to read diagnostic trouble codes (dtc?s), there may be a presence of the following dtc stored within the anti-lock braking system (abs) module. u0001-82 high speed can communication bus -
- Bulletin:
- SSM74001
- Component:
- 350000 equipment
- Summary:
- Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
- Bulletin:
- LTB01156NAS2
- Component:
- 110000 electrical system
- Summary:
- The engine mil (malfunction indicator lamp) may be illuminated on the instrument cluster (ic) with dtc (diagnostic trouble code) p132b-77 stored in the powertrain control module (pcm).
- Bulletin:
- N118NAS4
- Component:
- 110000 electrical system
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
- Bulletin:
- SSM74004
- Component:
- 110000 electrical system
- Summary:
- Issue: customer notices ?park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock b
- Bulletin:
- LTB00814NAS6
- Component:
- 160000 structure
- Summary:
- The under hood lower noise vibration harshness (nvh) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
- Bulletin:
- LTB00766NAS2
- Component:
- 350000 equipment
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens.
- Bulletin:
- LTB01149NAS3
- Component:
- 110000 electrical system
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SFCC09AUG18REVLR
- Component:
- 180000 vehicle speed control
- Summary:
- A customer may complain of a hesitation while accelerating from a "rolling stop".
- Bulletin:
- SFCC09AUG18REVLR
- Component:
- 010000 steering
- Summary:
- A customer may report the steering feels heavier than expected
- Bulletin:
- LTB01191NAS2
- Component:
- 110000 electrical system
- Summary:
- The engine mil (malfunction indicator lamp) may be illuminated with dtc (diagnostic trouble code) p0030-29 and/or p2251-13 stored in the powertrain control module (pcm).
- Bulletin:
- LTB00797NAS2
- Component:
- 160000 structure
- Summary:
- A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
- Bulletin:
- SSM74029
- Component:
- 350000 equipment
- Summary:
- Issue: a customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18my ? l405 range rover/ l494 range rover sport/ l560 range rover velar/ l462 discovery: video playback not possible although
- Bulletin:
- SSM74043
- Component:
- 350000 equipment
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
- Bulletin:
- LTB00557NAS6
- Component:
- 200000 wheels
- Summary:
- A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. the sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel rem
- Bulletin:
- LTB00895NAS3
- Component:
- 060000 engine and engine cooling
- Summary:
- A noise coming from the underneath of the vehicle may be evident. the noise is most prominent during light throttle and low speed, for example during car park maneuvers and is independent of ambient temperature range. under these conditions
- Bulletin:
- LTB00898NAS2
- Component:
- 100000 power train
- Summary:
- The transmission control switch (tcs) park (p) button coating may fade or delaminate.
- Bulletin:
- SSM74025
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
- Bulletin:
- SSM73905
- Component:
- 050000 parking brake
- Summary:
- Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
- Bulletin:
- LTB01060NAS2
- Component:
- 110000 electrical system
- Summary:
- One or more power windows may be inoperative.
- Bulletin:
- LTB01204NAS1
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster with diagnostic trouble code (dtc) p0234-77 stored in the powertrain control module (pcm). dtcs p2463-00 and p246b-00 may also be stored.
- Bulletin:
- LTB01202NAS1
- Component:
- 026000 traction control system
- Summary:
- A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. upon further diagnosis, the
- Bulletin:
- SSM73738
- Component:
- 060000 engine (pws)
- Summary:
- Issue: the customer may experience a check engine light on the instrument cluster and dtc, p2002, stored in the pcm in isolation.
- Bulletin:
- SSM73548
- Component:
- 160000 structure
- Summary:
- Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
- Bulletin:
- SSM73931
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
- Bulletin:
- LTB01108NAS4
- Component:
- 118000 electrical system: software
- Summary:
- In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
- Bulletin:
- SSM70798
- Component:
- 170000 latches/locks/linkages
- Summary:
- Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
- Bulletin:
- SSM73927
- Component:
- 110000 electrical system
- Summary:
- Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
- Bulletin:
- SSM73939
- Component:
- 353000 equipment:electrical
- Summary:
- Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
- Bulletin:
- SSM71859
- Component:
- 350000 equipment
- Summary:
- Issue: customers / dealers may report a concern with the condition of seat covers
- Bulletin:
- SSM72456
- Component:
- 120000 lighting (pws)
- Summary:
- Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
- Bulletin:
- SSM73995
- Component:
- 020000 suspension
- Summary:
- Issue: customer reports red warning lamp illuminated with a message "suspension fault" "stop safely" "stop engine"
- Bulletin:
- SSM73995 (2)
- Component:
- 020000 suspension
- Summary:
- Issue: customer reports red warning lamp illuminated with a message "suspension fault" "stop safely" "stop engine"
- Bulletin:
- SSM73424
- Component:
- 036400 service brakes, hydraulic:antilock:abs warning light
- Summary:
- Issue: when using the approved diagnostic equipment to read diagnostic trouble codes (dtc?s), there may be a presence of the following dtc stored within the anti-lock braking system (abs) module. u0001-82 high speed can communication bus -
- Bulletin:
- N118NAS4
- Component:
- 060000 engine (pws)
- Summary:
- An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
- Bulletin:
- SSM74004
- Component:
- 050000 parking brake
- Summary:
- Issue: customer notices ?park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock b
- Bulletin:
- LTB00814NAS6
- Component:
- 162800 structure:body:hood
- Summary:
- The under hood lower noise vibration harshness (nvh) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
- Bulletin:
- LTB00766NAS2
- Component:
- 117000 digital instrument panel
- Summary:
- Damage/marking on the surface of the instrument cluster (ic) lens.
- Bulletin:
- LTB01149NAS3
- Component:
- 162800 structure:body:hood
- Summary:
- A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 060000 engine (pws)
- Summary:
- A customer may complain of a hesitation while accelerating from a "rolling stop".
- Bulletin:
- SFCC_09AUG18_REV
- Component:
- 010000 steering
- Summary:
- A customer may report the steering feels heavier than expected
- Bulletin:
- LTB01202NAS2
- Component:
- 010000 steering
- Summary:
- A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. upon further diagnosis, the
- Bulletin:
- LTB00797NAS2
- Component:
- 162500 structure:body:tailgate
- Summary:
- A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
- Bulletin:
- SSM74029
- Component:
- 350000 equipment
- Summary:
- Issue: a customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18my ? l405 range rover/ l494 range rover sport/ l560 range rover velar/ l462 discovery: video playback not possible although
- Bulletin:
- SSM74043
- Component:
- 110000 electrical system
- Summary:
- Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
- Bulletin:
- LTB00557NAS6
- Component:
- 020000 suspension
- Summary:
- A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. the sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel rem
- Bulletin:
- LTB00895NAS3
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- A noise coming from the underneath of the vehicle may be evident. the noise is most prominent during light throttle and low speed, for example during car park maneuvers and is independent of ambient temperature range. under these conditions
- Bulletin:
- LTB00898NAS2
- Component:
- 100000 power train
- Summary:
- The transmission control switch (tcs) park (p) button coating may fade or delaminate.
- Bulletin:
- SSM74025
- Component:
- 060000 engine and engine cooling
- Summary:
- Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
- Bulletin:
- LTB01236NAS1
- Component:
- 353600 equipment:air conditioner
- Summary:
- A musty / mildew / damp odor from the climate control system may be evident when the air conditioning (a/c) system is operated when the vehicle is started or after it has been parked for 4 or more hours.
- Bulletin:
- LTB01254NAS1
- Component:
- 100000 power train
- Summary:
- The engine mil (malfunction indicator lamp) may be illuminated and a restricted performance message may be displayed. upon further investigation, dtc (diagnostic trouble code) p0299-77 is stored in the powertrain control module (pcm).
- Bulletin:
- LTB01248NAS1
- Component:
- 030000 brakes (pws)
- Summary:
- The epb (electric park brake) warning lamp may be illuminated, the 'park brake needs calibration' message may be displayed, and the epb may not release. upon further diagnosis, dtc (diagnostic trouble code) c2007-72 and c2008-72 may be stor
- Bulletin:
- SSM74025
- Component:
- 060000 engine and engine cooling
- Summary:
- The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
- Bulletin:
- SSM74130
- Component:
- 110000 electrical system
- Summary:
- Jaguar land rover released pathfinder 195 on 11th october and symptom driven diagnostics (sdd) 154.05 on 8th october. as part of our continued efforts in increasing our customer experience, the release contains the latest incontrol softwar
- Bulletin:
- SSM74004v2
- Component:
- 110000 electrical system
- Summary:
- Customer notices ?park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock brake sy
- Bulletin:
- SSM74004
- Component:
- 110000 electrical system
- Summary:
- Customer notices park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock brake sys
- Bulletin:
- SSM73949
- Component:
- 110000 electrical system
- Summary:
- Customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
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