2017 LAND ROVER RANGE ROVER SPORT Recalls (4)

Campaign:
16V942000 on 12/28/2016
Component:
Seat belts:pretensioner
Manufactured:
07/11/2016 - 10/25/2016
Affected:
13,500
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain model year 2017 land rover discovery sport vehicles and 2016-2017 land rover range rover and range rover sport vehicles. the affected vehicles have seatbelt pretensioners that may not function properly in the event of a crash.
Consequence:
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Correction:
Land rover will notify owners, and dealers will inspect the front seat belt assemblies, replacing them as necessary, free of charge. the recall began february 20, 2017. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is p095.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
17V679000 on 10/26/2017
Component:
Electrical system: instrument panel
Manufactured:
09/26/2016 - 08/16/2017
Affected:
21,998
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain 2017 land rover range rover and range rover sport vehicles. the instrument cluster (ic) may intermittently go blank.
Consequence:
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Correction:
Land rover will notify owners, and dealers will update the vehicle software, free of charge. the recall is expected to begin december 19, 2017. owners may contact land rover customer service at 1-800-637-6837. land rover's number for this recall is n124.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V337000 on 05/24/2018
Component:
Fuel system, gasoline
Manufactured:
08/29/2016 - 01/19/2017
Affected:
1,917
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain 2017 land rover range rover, range rover sport, and discovery vehicles. the fuel gauge on these vehicles may indicate that the fuel level is low and illuminate the warning lamp, when the fuel tank actually has more fuel. the engine management software may also cut off the engine when the vehicle has traveled approximately 17 more miles.
Consequence:
If the engine were to shut off, it can cause loss of power brake assistance. an engine stall would cause a loss of drive power. both scenarios can increase the risk of a crash.
Correction:
Land rover will notify owners, and dealers will install a software update to correct the fuel level reading, free of charge. the recall began on june 22, 2018. owners may land rover customer service at 1-800-637-6837. land rover's number for this recall is n206.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V337000 on 05/24/2018
Component:
Electrical system: software
Manufactured:
08/29/2016 - 01/19/2017
Affected:
1,917
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain 2017 land rover range rover, range rover sport, and discovery vehicles. the fuel gauge on these vehicles may indicate that the fuel level is low and illuminate the warning lamp, when the fuel tank actually has more fuel. the engine management software may also cut off the engine when the vehicle has traveled approximately 17 more miles.
Consequence:
If the engine were to shut off, it can cause loss of power brake assistance. an engine stall would cause a loss of drive power. both scenarios can increase the risk of a crash.
Correction:
Land rover will notify owners, and dealers will install a software update to correct the fuel level reading, free of charge. the recall began on june 22, 2018. owners may land rover customer service at 1-800-637-6837. land rover's number for this recall is n206.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 LAND ROVER RANGE ROVER SPORT TSBs (395)

Bulletin:
LTB00861NAS2
Component:
162900 structure:body:roof and pillars
Summary:
Situation: the roof moulding(s) may be loose / adrift.
Bulletin:
LTB01001NAS1
Component:
060000 engine (pws)
Summary:
Situation: the engine speed may drop (approximately 300400 rpm) during windshield wiper operation. the issue is more likely when high electrical demand systems such as heated windshield, heated seats, lights, etc. are being used. a change o
Bulletin:
SSM73027
Component:
060000 engine (pws)
Summary:
Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly whi
Bulletin:
LTB00482NAS6
Component:
060000 engine (pws)
Summary:
Situation: a 'clattering' / 'knock' / 'rattle' noise may be heard from the engine.
Bulletin:
LTB00693NAS2
Component:
353600 equipment:air conditioner
Summary:
Situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure is recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
Bulletin:
LTB00971NAS1
Component:
060000 engine (pws)
Summary:
Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p249c-00 stored in the powertrain control module (pcm). dtc p2bae and/or p2baf may also be stored in the pcm.
Bulletin:
SSM71118
Component:
210000 trailer hitches
Summary:
Issue: front towing eye cover is loose / incorrectly fitted
Bulletin:
SSM71278
Component:
016000 steering:electric power assist system
Summary:
Issue: a customer may report the vehicle steering feels heavy following an eco stop start event, potentially accompanied by visual or audible warnings through the instrument pack.
Bulletin:
SSM72822
Component:
220000 seats
Summary:
Issue: a customer may report a concern that the 3rd row seat does not fully return to the upright position when requested. on selection of the button the seat may stop in the mid position. any subsequent button presses will not operate th
Bulletin:
N008NAS2
Component:
355100 equipment:other:labels
Summary:
Sport badge not fitted
Bulletin:
SGI17-14.2
Component:
355100 equipment:other:labels
Summary:
Sport badge not fitted
Bulletin:
SSM73160
Component:
118000 electrical system: software
Summary:
Aeb not available displayed on message centre
Bulletin:
SSM73296
Component:
162300 structure:body:door
Summary:
Door handles are being returned incomplete or dismantled
Bulletin:
SSM73299
Component:
111000 electrical system:battery
Summary:
Tcu fails activation dtc u2109-09
Bulletin:
SSM73302
Component:
353000 equipment:electrical
Summary:
Sim card does not latch in sim slot or cannot be read
Bulletin:
SSM72838
Component:
110000 electrical system
Summary:
"issue during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete 'varian
Bulletin:
LTB00857NAS4
Component:
034520 service brakes, hydraulic:foundation components:disc:pads
Summary:
"situation: on vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle c
Bulletin:
SSM73311
Component:
060000 engine (pws)
Summary:
Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73.
Bulletin:
SSM72793
Component:
118000 electrical system: software
Summary:
"issue touchscreen diagnostics and dtc b14ad-96 is flagged"
Bulletin:
LTB00604NAS7
Component:
356000 equipment adaptive
Summary:
Knock noise from front air springs
Bulletin:
LTB00837NAS2
Component:
103000 power train:automatic transmission
Summary:
Transmission leak, poor shift quality, and/or noise
Bulletin:
LTB00866NAS3
Component:
220000 seats
Summary:
Rattle noise from second row seat area
Bulletin:
Q657NAS1
Component:
060000 engine (pws)
Summary:
Engine ground fixing may be loose
Bulletin:
Q663 UPS10016-2B
Component:
060000 engine (pws)
Summary:
Engine ground fixing cable may be under torqued
Bulletin:
SGI17-07
Component:
111000 electrical system:battery
Summary:
Description of issue a potential issue has been identified on certain vehicles within the listed affected vehicle range where the negative battery cable connection is under torqued.
Bulletin:
SGI17-08
Component:
103000 power train:automatic transmission
Summary:
Description of issue a potential issue has been identified on certain vehicles within the listed affected vehicle range may have been manufactured away from process and the engine ground fastener located on the transmission may not have b
Bulletin:
SGI17-14
Component:
162500 structure:body:tailgate
Summary:
Description of issue a potential issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process where the 'sport' badge is not fitted to the tailgate.
Bulletin:
SGI17-15
Component:
356000 equipment adaptive
Summary:
Description of issue a potential issue has been identified on certain vehicles within the listed affected vehicle range where the incorrect vin certification label has been fitted.
Bulletin:
SSM68097
Component:
021600 suspension:front:wheel bearing
Summary:
Front wheel bearing may be contaminated
Bulletin:
SSM73143
Component:
070000 fuel system, gasoline
Summary:
Fuel level display low when tank is full
Bulletin:
SSM73151
Component:
010000 steering
Summary:
Inconsistent heat across steering wheel
Bulletin:
SSM73158
Component:
356000 equipment adaptive
Summary:
Customer may receive call from their own phone number
Bulletin:
SSM73160
Component:
117000 digital instrument panel
Summary:
Aeb initialization' or 'aeb not available' may be displayed in cluster
Bulletin:
SSM73175
Component:
010000 steering
Summary:
Information button on steering column does not operate odometer menu
Bulletin:
SSM73176
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Dtc b0002-56 logged in the restraint control module
Bulletin:
SSM73202
Component:
356000 equipment adaptive
Summary:
Water visible in cabin
Bulletin:
SSM73239
Component:
117000 digital instrument panel
Summary:
Unable to check the oil level via instrument cluster
Bulletin:
SSM73246
Component:
284000 back over prevention: camera system
Summary:
Parking lines may dissapear after rear camera replacement.
Bulletin:
SSM73247
Component:
118000 electrical system: software
Summary:
Scr monitoring service app does not work correctly
Bulletin:
LTB01003NAS2
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
Coolant may be leaking from one or both of the auxiliary radiators
Bulletin:
Q664NAS1
Component:
060000 engine (pws)
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where a bracket may be fitted in the engine compartment in error. the bracket can come into contact with an underhood coolant hose which ov
Bulletin:
LTB01049NAS1
Component:
060000 engine and engine cooling
Summary:
Situation: a 'coolant level low' warning message may be displayed on the instrument cluster (ic). upon further inspection, the coolant level in the coolant expansion tank is at the correct level (between the min and max indicator marks).
Bulletin:
SGI17-18
Component:
060000 engine and engine cooling
Summary:
Description of issue: a potential issue has been identified on certain vehicles within the listed affected vehicle range where a bracket has been fitted to the engine in error. the bracket can come into contact with an underhood coolant hos
Bulletin:
LTB00776NAS3
Component:
353600 equipment:air conditioner
Summary:
Situation: the air conditioning system may not cool properly.
Bulletin:
SSM73127
Component:
060000 engine (pws)
Summary:
Issue: jlr is investigating 3.0l supercharger noise.
Bulletin:
SSM73330
Component:
060000 engine (pws)
Summary:
Issue: reports of 'no engine restarts in xxx miles. 'incorrect diesel exhaust fluid quality detected' warning message displayed on the instrument cluster (ic) and diagnostic trouble code (dtc) p2ba9-00 and/or p2ba9-92 stored in the powertra
Bulletin:
SSM73348
Component:
110000 electrical system
Summary:
Issue: a customer may report that during the first ignition cycle after pairing their phone to the vehicle the touch screen displays the phone name as it?s bluetooth mac address, e.g 56:da:12:cb:85:06. this will change to the normal phone
Bulletin:
SSM73342
Component:
353600 equipment:air conditioner
Summary:
Issue: a customer may report that there is a noticeable temperature difference between the left hand and right hand heating ventilation air conditioning (hvac) vents when the temperatures selected on the front integrated control panel are
Bulletin:
SSM73358
Component:
284000 back over prevention: camera system
Summary:
issue: rear camera replacement
Bulletin:
LTB00857NAS4
Component:
030000 brakes (pws)
Summary:
Situation: on vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes
Bulletin:
SSM73369
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Issue: exterior rear view mirrors are being replaced unnecessarily.
Bulletin:
SSM73150
Component:
030000 brakes (pws)
Summary:
Issue: during standard vehicle operation, it may be possible that customers driving rr evoque or lr discovery sport vehicles may observe noises from the braking system. although the noises do not, in most cases, indicate a degradation in fu
Bulletin:
LTB00827NAS7
Component:
162900 structure:body:roof and pillars
Summary:
Situation: a ticking noise may be evident from the 'b' pillar area.
Bulletin:
SSM72683
Component:
030000 brakes (pws)
Summary:
Issue: 15-17my lr discovery sport (l550) and 16-17my rr evoque (l538) customers may complain of a 'squeal' or 'squeak' from the front brake system with light brake applications during low speed driving or manoeuvring. the complaint is most
Bulletin:
SSM73151
Component:
010000 steering
Summary:
Issue: the customer may express a concern that the heat distributed across the surface area of their heated steering wheel is inconsistent. the areas around the stitching and spokes, or the lower half of the steering wheel, may appear coole
Bulletin:
SSM73311
Component:
117000 digital instrument panel
Summary:
Issue: 3.0 tdv6 customer reports mil on their instrument display. dtc flagged p0404-77/84.
Bulletin:
Q612NAS2
Component:
110000 electrical system
Summary:
Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integ
Bulletin:
LTB00401NAS5
Component:
010000 steering
Summary:
Situation: the steering wheel may exhibit a vibration / shimmy while driving.
Bulletin:
LTB01042NAS1
Component:
081100 fuel system, diesel:storage:tank assembly
Summary:
Situation: the fuel tank may be difficult to fill with fuel.
Bulletin:
LTB01054NAS1
Component:
162900 structure:body:roof and pillars
Summary:
Situation: no/low airflow from the left and/or right 'b' pillar air vent(s) may be evident.
Bulletin:
SSM73374
Component:
117000 digital instrument panel
Summary:
Issue: a customer may express a concern that the cruise control value is not displayed on head up display below 20mph or 20kph even though the instrument cluster displays the cruise control value down to 10mph or 10kph.
Bulletin:
SSM73088
Component:
021000 suspension:front
Summary:
issue: a customer may express a concern that whilst driving on uneven roads or speed bumps there is a knocking noise from the front suspension.
Bulletin:
SSM73138
Component:
060000 engine (pws)
Summary:
Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
Bulletin:
LTB01009NAS3
Component:
355200 equipment:other:owners/service/other manual
Summary:
Customers may have experienced infotainment poor performance/reliability
Bulletin:
LTB01057NAS1
Component:
060000 engine (pws)
Summary:
Engine malfunction indicator light with dtc p0089-64 stored
Bulletin:
LTB01048NAS1
Component:
130000 visibility
Summary:
Situation: the left and right door mirror glass may not return to its previously set position following a reverse dip operation.
Bulletin:
SSM73378
Component:
060000 engine (pws)
Summary:
Issue: evoque or discovery sport 2.0l gasoline engines - the customer reports check engine lamp. dtc p0316-00 is present, misfire detected on start-up (first 1000 revolutions).
Bulletin:
SSM73385
Component:
113000 electrical system:starter assembly
Summary:
Issue: customer may report that restart by use of the stop/start button is required following an auto stop.
Bulletin:
LTB00968NAS2
Component:
081100 fuel system, diesel:storage:tank assembly
Summary:
Situation: the fuel tank may be difficult to fill.
Bulletin:
LTB01055NAS1
Component:
030000 brakes (pws)
Summary:
Situation: a squeal noise may be evident from the rear brakes during light application of the brake pedal.
Bulletin:
LTB01069NAS1
Component:
353600 equipment:air conditioner
Summary:
Situation: a reduction in air conditioning (a/c) performance may be evident.
Bulletin:
SSM73330
Component:
060000 engine (pws)
Summary:
Issue: reports of 'no engine restarts in xxx miles. 'incorrect diesel exhaust fluid quality detected' warning message displayed on the instrument cluster (ic) and diagnostic trouble code (dtc) p2ba9-00 and/or p2ba9-92 stored in the powertra
Bulletin:
SSM73402
Component:
110000 electrical system
Summary:
Issue: a customer may report that the fuel level displays low when the quantity of fuel in the tank is higher or possibly full. the diagnostic trouble codes (dtcs) b1a75-11 fuel sender 1 and b1a76-11 fuel sender 2 will be present in the bo
Bulletin:
SGI17-23
Component:
162900 structure:body:roof and pillars
Summary:
Description of issue a potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the exterior 'a' pillar windshield moulding seals may come loose. this program does not
Bulletin:
LTB00610NAS3
Component:
134000 visibility:sun roof assembly
Summary:
Situation: a wind noise at high vehicle speeds (110mph/176km/h or above) may be evident from the roof opening panel area.
Bulletin:
LTB00746NAS6
Component:
220000 seats
Summary:
Situation: a creak noise from the front seat may be evident.
Bulletin:
LTB01060NAS1
Component:
110000 electrical system
Summary:
Situation: one or more power windows may be inoperative.
Bulletin:
LTB01068NAS1
Component:
353600 equipment:air conditioner
Summary:
Situation: the air blowing through the ?a? pillar air vents may be noticeably cooler than the air blowing through any other air vents, affecting the ability to set a constant comfortable temperature in the passenger compartment.
Bulletin:
LTB00776NAS4
Component:
353600 equipment:air conditioner
Summary:
Situation: the air conditioning system may not cool properly.
Bulletin:
LTB01075NAS1
Component:
060000 engine and engine cooling
Summary:
Situation: a restart by use of the engine start/stop button may be required following an auto stop/start event.
Bulletin:
LTB01064NAS1
Component:
010000 steering
Summary:
Situation: a judder from the vehicle at low speeds when steering may be evident.
Bulletin:
LTB00696NAS6
Component:
356000 equipment adaptive
Summary:
Situation: the front overhead console sunglasses holder may not open/close.
Bulletin:
N027NAS1
Component:
110000 electrical system
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range may have been manufactured away from process and, in some cases, the autonomous emergency braking (aeb) is not available. the message 'aeb'
Bulletin:
N035NAS1
Component:
110000 electrical system
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which require a deployable towbar control module (dtcm) software update to address deployable side steps which do not stow and, in some cas
Bulletin:
N049NAS1
Component:
060000 engine (pws)
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, have incorrectly mapped diagnostic trouble codes (dtc) applied to th
Bulletin:
SGI17-25
Component:
030000 brakes (pws)
Summary:
Description of issue: a potential issue has been identified on certain land rover vehicles within the listed affected vehicle range may have been manufactured away from process and, in some cases, the autonomous emergency braking (aeb) is n
Bulletin:
SGI17-27
Component:
060000 engine (pws)
Summary:
Description of issue: a potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, have incorrectly mapped d
Bulletin:
SGI17-28
Component:
118000 electrical system: software
Summary:
Description of issue: a potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range require a deployable towbar control module (dtcm) software update to address deployable side ste
Bulletin:
N037NAS1
Component:
118000 electrical system: software
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel and not allowing users to select an
Bulletin:
LTB00999NAS1
Component:
220000 seats
Summary:
Situation: a 'rattle' noise may be evident from the front row seating center armrest.
Bulletin:
LTB01018NAS1
Component:
103000 power train:automatic transmission
Summary:
Situation: vehicle acceleration may be interrupted by a delay/hesitation in transmission gear selection. a four-second delay in acceleration occurs when a fifth-gear downshift is requested when the accelerator pedal is in the depressed posi
Bulletin:
Q628NAS1
Component:
356000 equipment adaptive
Summary:
Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the luggage compartment cover may exhibit a 'squeak' and/or 'rattle' noise.
Bulletin:
LTB00827NAS6
Component:
356000 equipment adaptive
Summary:
Situation: a 'tick' / 'creak' noise may be evident from the 'b' pillar area.
Bulletin:
SSM73068
Component:
356000 equipment adaptive
Summary:
Issue: customers are reporting various squeaks & rattles or vibration noises from around the vehicle.
Bulletin:
Q633NAS2
Component:
118000 electrical system: software
Summary:
Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol® touch pro? system. some customers may have experienced infotainment issues and this software upgra
Bulletin:
LTB00990NAS2
Component:
045200 service brakes, air:disc:pads
Summary:
Situation: corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or vibration/judder while braking.
Bulletin:
LTB01025NAS1
Component:
356000 equipment adaptive
Summary:
Situation: a scraping or wind noise may be heard and/or the underbody body splash shield may be loose/hanging down from the underside of the vehicle.
Bulletin:
SSM73093
Component:
118000 electrical system: software
Summary:
There have been enhancements made to the incontrol touch pro (ictp) programming routine for symptom driven diagnostics (sdd). these enhancements include: ?automatic routine retries within the application. ?added time delays when required w
Bulletin:
SSM73101
Component:
118000 electrical system: software
Summary:
Issue: chcm (chassis control module / integrated suspension control module) software being updated when not required.
Bulletin:
SGI16-58
Component:
356000 equipment adaptive
Summary:
Description of issue: a potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the luggage compartment cover may exhibit a 'squeak' and/or 'rattle' noise.
Bulletin:
SGI16-60.2
Component:
118000 electrical system: software
Summary:
Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol© touch pro? system. some customers may have experienced infotainment issues and this sof
Bulletin:
LTB01029NAS1
Component:
030000 brakes (pws)
Summary:
Situation: a noise from the front brake system during light brake pedal application may be evident, mostly from cold start in colder ambient temperatures and typically does not re-occur after the brakes have warmed up.
Bulletin:
Q633NAS1
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol® touch pro? system. some customers may have experienced infotainment issues and this software upgra
Bulletin:
Q642NAS1
Component:
110000 electrical system
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve
Bulletin:
SSM73108
Component:
118000 electrical system: software
Summary:
Issue: some of the body control module (bcm) functions are not available within 'service' tab on pathfinder. for example transportation mode enable. or deployable side steps add/remove function fails after ssm73100 (pathfinder fails to add
Bulletin:
Q627NAS1
Component:
060000 engine (pws)
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required after covering the appropr
Bulletin:
Q664 UPS10216-2b
Component:
060000 engine and engine cooling
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where a bracket has been fitted to the engine in error. the bracket can come into contact with an underhood coolant hose which over time co
Bulletin:
SSM72679
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: customer reports that the vehicle speed will not go above 44mph (70kph).
Bulletin:
SSM73065
Component:
103000 power train:automatic transmission
Summary:
Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
Bulletin:
SSM72838
Component:
118000 electrical system: software
Summary:
Issue: during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?variant
Bulletin:
SSM73143
Component:
072100 fuel system, gasoline:delivery:fuel pump
Summary:
Issue: a customer may report that the fuel level display's low when the actual quantity of fuel in the tank is higher or possibly full. the diagnostic trouble codes (dtcs) b1a75-11 fuel sender 1 and b1a76-11 fuel sender 2 will be present i
Bulletin:
SSM73137
Component:
356000 equipment adaptive
Summary:
Issue: customers are reporting that the front / rear tow hook chrome cover has poor retention after fitting.
Bulletin:
SGI17-02
Component:
110000 electrical system
Summary:
Description of issue: a potential issue has been identified on a limited number of vehicles listed in the affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject t
Bulletin:
SGI17-03
Component:
060000 engine (pws)
Summary:
Description of issue: a potential issue has been identified on certain vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required after
Bulletin:
SGI17-04
Component:
060000 engine and engine cooling
Summary:
Description of issue: a potential issue has been identified on certain vehicles within the listed affected vehicle range where a bracket has been fitted to the engine in error. the bracket can come into contact with an underhood coolant hos
Bulletin:
SSM73138
Component:
060000 engine (pws)
Summary:
Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
Bulletin:
SSM73420
Component:
060000 engine (pws)
Summary:
Issue: land rover have received reports that the engine oil level display on the instrument cluster intermittently shows that the oil level is above maximum, depending on oil temperature. land rover is currently investigating the reports.
Bulletin:
SSM73421
Component:
284000 back over prevention: camera system
Summary:
Issue: land rover has received reports where during diagnosis of the surround camera system the diagnostic trouble code (dtc) b12bd-31 ?rear camera - no signal? and or u1a4b-49 ?control module processor b ? internal failure? stored in the
Bulletin:
SSM73127
Component:
350000 equipment
Summary:
Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on ltb00482v7 & ltb00669v2
Bulletin:
SSM73424
Component:
046100 service brakes, air:antilock:control unit/module
Summary:
Issue: when using the approved diagnostic equipment to read diagnostic trouble codes (dtc?s), there may be a presence of the following dtc stored within the anti-lock braking system (abs) module. u0001-82 high speed can communication bus -
Bulletin:
SSM73415
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Issue: a customer may report a concern that after a dvd is inserted in the optical disc drive on vehicles manufactured with the in control touch pro infotainment system the following message is shown intermittently: ?disc error ? check dis
Bulletin:
SSM73402
Component:
081100 fuel system, diesel:storage:tank assembly
Summary:
Issue: a customer may report that the fuel level displays low when the quantity of fuel in the tank is higher or possibly full. the diagnostic trouble codes (dtcs) b1a75-11 fuel sender 1 and b1a76-11 fuel sender 2 will be present in the bo
Bulletin:
SSM73376
Component:
060000 engine and engine cooling
Summary:
Customers may see a warning indicator illuminate on the ip (instrument pack) for low coolant level and coolant may be visible on the ground at the front area of the engine bay.
Bulletin:
SSM73437
Component:
010000 steering
Summary:
Issue: vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
Bulletin:
SSM73330
Component:
063000 engine and engine cooling:exhaust system
Summary:
Issue: reports of 'no engine restarts in xxx miles. 'incorrect diesel exhaust fluid quality detected' warning message displayed on the instrument cluster (ic) and diagnostic trouble code (dtc) p2ba9-00 and/or p2ba9-92 stored in the powertra
Bulletin:
SSM73239
Component:
060000 engine (pws)
Summary:
Issue: customer may complain of being unable to check the oil level via the instrument cluster (ic) or that an oil level monitoring fault is displayed. the engine oil level sensor is being replaced and when returned and tested shows no fau
Bulletin:
SSM72838
Component:
118000 electrical system: software
Summary:
Issue: during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?variant
Bulletin:
SSM73441
Component:
110000 electrical system
Summary:
Issue: a customer may report that the air suspension warning message is displayed intermittently on the instrument cluster. following diagnosis using pathfinder the diagnostic trouble code (dtc) u3000-04 ?control module system internal fa
Bulletin:
SSM73446
Component:
117000 digital instrument panel
Summary:
Issue: l538 & l550 vehicles 14my onwards with active driveline may exhibit a buzzing type noise from the driveline which may be more noticeable at low speeds ie - cornering. this may or may not be accompanied by a 4wd error message displaye
Bulletin:
SSM72326
Component:
060000 engine and engine cooling
Summary:
Concern: l359 and l538, 12my onwards with 2.0gtdi engines, a warning indicator may illuminate on the ip (instrument pack) for low coolant level and coolant visible on the ground at the front area of the engine bay. on inspection, the coola
Bulletin:
SSM72441
Component:
110000 electrical system
Summary:
Issue: a customer may report that the air suspension warning message is displayed intermittently on the instrument cluster. following diagnosis using pathfinder the diagnostic trouble code (dtc) u3000-04 ?control module system internal fa
Bulletin:
LTB00846NAS2
Component:
162310 structure:body:door:hinge and attachments
Summary:
Situation: the front and/or rear door interior trim panel(s) may become detached from the door.
Bulletin:
LTB00916NAS3
Component:
060000 engine (pws)
Summary:
Situation: a rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated. the diagnostic trouble code (dtc) that may be logged include p0016, p0017, p0026, or p0341.
Bulletin:
LTB01005NAS1
Component:
356000 equipment adaptive
Summary:
Situation: the luggage compartment loadspace cover handle flap may be broken and fail to return to the rest position.
Bulletin:
LTB01022NAS1
Component:
356000 equipment adaptive
Summary:
Situation: a 'rattle' noise may be evident from the glovebox area. upon further inspection, checking the glovebox results in no fault found.
Bulletin:
SSM73038
Component:
063000 engine and engine cooling:exhaust system
Summary:
Issue: a customer may express a concern that the malfunction indicator lamp (mil) is illuminated with 'no engine restarts in xxx miles. 'incorrect diesel exhaust fluid quality detected' warning message displayed within the instrument cluste
Bulletin:
SSM73053
Component:
356000 equipment adaptive
Summary:
Issue: the wifi sim card cannot be activated at pdi on a select number of vin's - see below.
Bulletin:
SSM73052
Component:
060000 engine (pws)
Summary:
Issue: during extremely cold weather (below minus 15 degree celsius/5degrees fahrenheit) diesel engines can experience difficulties with starting due to fuel supply issues to engine
Bulletin:
SSM71942
Component:
356000 equipment adaptive
Summary:
Issue: the vehicle user may report that when selecting the access height mode the function does not operate correctly. instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrumen
Bulletin:
SSM72441
Component:
130000 visibility
Summary:
Issue: retailers are replacing rear wiper motors.
Bulletin:
Q629NAS1
Component:
162500 structure:body:tailgate
Summary:
Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the tailgate lamp may contact the tailgate finisher, causing a 'squeak' and/or 'rattle' noise.
Bulletin:
Q647NAS1
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where, due to these vehicles not having the navigation system fitted, the incontrol® navigation apps (just drive, sygic, and ge
Bulletin:
SSM72558
Component:
356000 equipment adaptive
Summary:
New remote function actuator (rfa) cannot communicate with sdd when programming as new
Bulletin:
SSM73064
Component:
110000 electrical system
Summary:
Issue: a retailer may experience a telematics control module (tcu) failing activation during the pre delivery inspection (pdi) routine. the failure will appear on the jaguar land rover approved diagnostic tool during the ?activate telematic
Bulletin:
SSM72771
Component:
356000 equipment adaptive
Summary:
Issue: customers have complained that the voice recognition does not recognise their command using the ?say what they see/say a command? function. accents and regional dialects are not being recognised.
Bulletin:
SSM72972
Component:
350000 equipment
Summary:
Issue: customers may experience incontrol touch pro not displaying audio track artwork on the touch screen (ts) when using a universal serial bus (usb) flash drive, compact disc (cd), external media storage device or infotainment master con
Bulletin:
SSM72838
Component:
118000 electrical system: software
Summary:
Issue: during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?variant
Bulletin:
SSM72852
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Issue when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) th
Bulletin:
SSM73065
Component:
103000 power train:automatic transmission
Summary:
Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
Bulletin:
Q642NAS1
Component:
110000 electrical system
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve
Bulletin:
SSM73108
Component:
118000 electrical system: software
Summary:
Issue: some of the body control module (bcm) functions are not available within 'service' tab on pathfinder. for example transportation mode enable. or deployable side steps add/remove function fails after ssm73100 (pathfinder fails to add
Bulletin:
Q627NAS1
Component:
060000 engine (pws)
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required after covering the appropr
Bulletin:
Q664 UPS10216-2b
Component:
060000 engine and engine cooling
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where a bracket has been fitted to the engine in error. the bracket can come into contact with an underhood coolant hose which over time co
Bulletin:
SSM72679
Component:
356000 equipment adaptive
Summary:
Issue: customer reports that the vehicle speed will not go above 44mph (70kph).
Bulletin:
SSM73065
Component:
103000 power train:automatic transmission
Summary:
Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.
Bulletin:
SSM72838
Component:
118000 electrical system: software
Summary:
Issue: during the software update and configuration of the information master controller(imc) and/or information slave controller (isc, for rear seat entertainment ) the system may exhibit the following conditions due to incomplete ?variant
Bulletin:
SSM73143
Component:
110000 electrical system
Summary:
Issue: a customer may report that the fuel level display's low when the actual quantity of fuel in the tank is higher or possibly full. the diagnostic trouble codes (dtcs) b1a75-11 fuel sender 1 and b1a76-11 fuel sender 2 will be present i
Bulletin:
SSM73137
Component:
356000 equipment adaptive
Summary:
Issue: customers are reporting that the front / rear tow hook chrome cover has poor retention after fitting.
Bulletin:
SGI17-02
Component:
110000 electrical system
Summary:
Description of issue: a potential issue has been identified on a limited number of vehicles listed in the affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject t
Bulletin:
SGI17-03
Component:
060000 engine (pws)
Summary:
Description of issue: a potential issue has been identified on certain vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required after
Bulletin:
SGI17-04
Component:
060000 engine and engine cooling
Summary:
Description of issue: a potential issue has been identified on certain vehicles within the listed affected vehicle range where a bracket has been fitted to the engine in error. the bracket can come into contact with an underhood coolant hos
Bulletin:
SSM73138
Component:
060000 engine (pws)
Summary:
Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
Bulletin:
LTB01005NAS2
Component:
356000 equipment adaptive
Summary:
Luggage compartment loadspace cover handle may may be broken
Bulletin:
LTB01009NAS2
Component:
356000 equipment adaptive
Summary:
Incontrol touch pro features may not function as expected
Bulletin:
LTB01028NAS1
Component:
117000 digital instrument panel
Summary:
Incorrect symbols for 'night speed' and/or 'no overtaking' may be displayed
Bulletin:
LTB01030NAS1
Component:
356000 equipment adaptive
Summary:
Squeak/rubbing noise from front right of vehicle while driving
Bulletin:
LTB01034NAS1
Component:
060000 engine and engine cooling
Summary:
Engine accessory drive idler pulley and belt may become damaged
Bulletin:
N006 UPS0417-3BN
Component:
355200 equipment:other:owners/service/other manual
Summary:
Incorrect certification label fitted.
Bulletin:
N008NAS1
Component:
356000 equipment adaptive
Summary:
'sport' badge may not be fitted
Bulletin:
Q633NAS3
Component:
356000 equipment adaptive
Summary:
Incontrol touch pro features may not function as expected
Bulletin:
N069NAS1
Component:
200000 wheels
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, a number of blanking seals have been omitted from the rear wheel arc
Bulletin:
LTB00857NAS5
Component:
030000 brakes (pws)
Summary:
Situation: on vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle come
Bulletin:
LTB01085NAS1
Component:
117000 digital instrument panel
Summary:
Situation: on vehicles fitted with the incontrol© touch? information and entertainment system, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the land rover logo.
Bulletin:
LTB01054NAS2
Component:
356000 equipment adaptive
Summary:
Situation: no/low airflow from the left and/or right 'b' pillar air vent(s) may be evident.
Bulletin:
LTB01084NAS1
Component:
063000 engine and engine cooling:exhaust system
Summary:
Situation: the engine malfunction indicator lamp (mil) may be illuminated with 'no engine restarts in xxx miles. incorrect diesel exhaust fluid quality detected' warning message displayed on the instrument cluster. during diagnosis, the tec
Bulletin:
LTB01091NAS1
Component:
356000 equipment adaptive
Summary:
Situation: a rattle/vibration noise may be evident from under the vehicle when driving on an uneven road surface.
Bulletin:
SSM73544
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
Bulletin:
SGI17-39
Component:
200000 wheels
Summary:
Description of issue: a potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, a number of blanking seal
Bulletin:
LTB01077NAS1
Component:
103300 power train:automatic transmission:gear position indication (prndl)
Summary:
Situation: a 'gearbox not in park' message may be displayed on the instrument cluster with the transmission in 'p' (park).
Bulletin:
SSM71942
Component:
353000 equipment:electrical
Summary:
Issue: the vehicle user may report that when selecting the access height mode the function does not operate correctly. instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrumen
Bulletin:
SSM73342
Component:
353600 equipment:air conditioner
Summary:
Issue: a customer may report that there is a noticeable temperature difference between the left hand and right hand heating ventilation air conditioning (hvac) vents when the temperatures selected on the front integrated control panel are
Bulletin:
SSM73421
Component:
284000 back over prevention: camera system
Summary:
Issue: land rover has received reports where during diagnosis of the surround camera system the diagnostic trouble code (dtc) b12bd-31 "rear camera - no signal" and or u1a4b-49 "control module processor b - internal failure" stored in the
Bulletin:
N039NAS1
Component:
060000 engine and engine cooling
Summary:
Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may have been manufactured with engine heatshield fasteners not tightened to the correct torque value. in cases where fasteners are n
Bulletin:
LTB01041NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Situation: the engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) and the 'check gas cap' warning message does not display. upon further investigation, diagnostic trouble code (dtc) p0457-76, 'evap sys
Bulletin:
SSM73437
Component:
010000 steering
Summary:
Issue: vehicle users are reporting the steering feel to be abnormal or resistant to steering inputs in certain situations.
Bulletin:
SSM73415
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Issue: a customer may report a concern that after a dvd is inserted in the optical disc drive on vehicles manufactured with the in control touch pro infotainment system the following message is shown intermittently: "disc error - check dis
Bulletin:
SGI17-37
Component:
060000 engine (pws)
Summary:
Description of issue: a potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range which may have been manufactured with engine heatshield fasteners not tightened to the correct t
Bulletin:
SSM73532
Component:
110000 electrical system
Summary:
Issue: customer may arrive at retailer with concern relating to loss of performance and engine mil light illuminated on instrument cluster. please note:- this ssm relates only to the above vehicles fitted with aj200d high power derivatives
Bulletin:
SSM73548
Component:
350000 equipment
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery.
Bulletin:
SSM73553
Component:
110000 electrical system
Summary:
Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure * recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
Bulletin:
LTB00584NAS5
Component:
010000 steering
Summary:
Situation: the steering wheel switches (volume, seek, ok/menu, mode, phone, voice) and transmission paddle shifters may exhibit intermittent operation, causing one or more of the following issues: ? audio volume does not adjust (up and/or d
Bulletin:
LTB00631NAS5
Component:
350000 equipment
Summary:
Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
Bulletin:
LTB00746NAS7
Component:
220000 seats
Summary:
Situation: a creak noise from the front seat may be evident.
Bulletin:
LTB00968NAS3
Component:
070000 fuel system, gasoline
Summary:
Situation: the fuel tank may be difficult to fill.
Bulletin:
LTB01009NAS4
Component:
118000 electrical system: software
Summary:
Situation: in response to customer feedback on the performance of the incontrol® touch pro system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwar
Bulletin:
LTB01086NAS1
Component:
350000 equipment
Summary:
Situation: the keyless entry system lock function may not operate or operates intermittently.
Bulletin:
LTB01096NAS1
Component:
110000 electrical system
Summary:
Situation: one or more of the following may be evident: ? the engine does not start; ? the engine lacks power; and/or ? the engine runs rough. during diagnosis, the technician may find diagnostic trouble code (dtc) p008a-84 stored in the p
Bulletin:
SSM73374
Component:
110000 electrical system
Summary:
Issue: a customer may express a concern that the instrument cluster displays the cruise control value all the way down to 10mph or 10kph but the cruise control value is not displayed on head up display below 20mph or 20kph.
Bulletin:
SSM73441
Component:
020000 suspension
Summary:
Issue: a customer may report that one or both of the messages "suspension fault, drive with care." or "adaptive dynamics fault" are displayed intermittently on the instrument cluster. following diagnosis using pathfinder the diagnostic tr
Bulletin:
SFCC-14SEP17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Presentation from dealer shop foreman conference call
Bulletin:
LTB01109NAS1
Component:
100000 power train
Summary:
The terrain response® system may not operate as expected when in 'auto' mode by not automatically selecting the correct driving mode. as the driving mode changes, the transmission may downshift, the engine revolutions per minute (rpm) may a
Bulletin:
SSM73688
Component:
111000 electrical system:battery
Summary:
Issue: unable to resolve all customer concerns after successful recharge of a vehicle's primary or secondary battery.
Bulletin:
N135NAS1
Component:
117000 digital instrument panel
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which may display an adaptive damping (ad) warning message on the instrument cluster (ic). investigations have identified that diagnostic trouble code
Bulletin:
SGI17-59
Component:
117000 digital instrument panel
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range which may display an adaptive damping (ad) warning message on the instrument cluster (ic). investigations have ident
Bulletin:
SSM73699
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addit
Bulletin:
SA17TE-10
Component:
355200 equipment:other:owners/service/other manual
Summary:
Re: temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:
SSM73706
Component:
060000 engine (pws)
Summary:
Issue: customer may report a driveline noise during re-application of throttle at low speed. this concern can be described as shock/clunk, tip in clonk. the concern is specific to vehicles fitted with euro 5 aj126 supercharged engine only.
Bulletin:
SSM73521
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
Bulletin:
SGI17-49
Component:
060000 engine (pws)
Summary:
Description of issue a potential issue has been identified on a limited number of vehicles within the listed affected vehicle range which may be fitted with an engine containing a crankshaft with a burr around the oil feed hole. this pro
Bulletin:
SSM73628
Component:
117000 digital instrument panel
Summary:
Issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
SSM73628 Attachm
Component:
117000 digital instrument panel
Summary:
Issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
LTB01093NAS2
Component:
162500 structure:body:tailgate
Summary:
Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
Bulletin:
LTB00814NAS4
Component:
020000 suspension
Summary:
The underhood lower noise vibration harshness (nvh) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
Bulletin:
N027NAS2
Component:
110000 electrical system
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range may have been manufactured away from process and, in some cases, the autonomous emergency braking (aeb) is not available. the message 'aeb' not availa
Bulletin:
SGI17-25
Component:
110000 electrical system
Summary:
A potential issue has been identified on certain land rover vehicles within the listed affected vehicle range may have been manufactured away from process and, in some cases, the autonomous emergency braking (aeb) is not available. the me
Bulletin:
SSM73709
Component:
100000 power train
Summary:
Issue: oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear t
Bulletin:
SSM73709 Attachm
Component:
100000 power train
Summary:
Issue: oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear t
Bulletin:
SSM72903
Component:
030000 brakes (pws)
Summary:
issue: air-leak noise when brake pedal is pressed.
Bulletin:
SSM72903 Attachm
Component:
030000 brakes (pws)
Summary:
issue: air-leak noise when brake pedal is pressed.
Bulletin:
LTB01143NAS1
Component:
030000 brakes (pws)
Summary:
Squeak/squeal noise from rear brakes
Bulletin:
LTB01034NAS2
Component:
350000 equipment
Summary:
Engine accessory drive idler pulley and belt failure
Bulletin:
N118NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
Bulletin:
N120NAS1
Component:
117000 digital instrument panel
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where, if the message 'service required' is displayed within the instrument cluster (ic), it cannot be cleared and will continue to display this messa
Bulletin:
N025NAS1
Component:
117000 digital instrument panel
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where depending on the type and style of driving that the vehicle is subjected to, the 'service required' message may be displayed on the instrument c
Bulletin:
SGI18-04
Component:
117000 digital instrument panel
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where depending on the type and style of driving that the vehicle is subjected to, the 'service required' message may
Bulletin:
SSM73628
Component:
110000 electrical system
Summary:
issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
SSM73628 Attachm
Component:
110000 electrical system
Summary:
issue: jlr are currently investigating 'traction reduced' message displayed on the instrument cluster (ic) message center and dtc u2000-4b logged within the rear differential control module (rdcm).
Bulletin:
SSM71942
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: the vehicle user may report that when selecting the access height mode the function does not operate correctly. instead, the vehicle will start to lower, and then rise to off-road / raised height with a warning light on the instrumen
Bulletin:
LTB01128NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
A customer may be unable to select a transmission gear and/or start the engine. a 'gearbox fault' message may also be displayed on the instrument cluster (ic). switching the ignition 'off' and then 'on' clears the fault. upon further diagno
Bulletin:
LTB01135NAS1
Component:
355200 equipment:other:owners/service/other manual
Summary:
The incontrol® secure system may incorrectly identify the vehicle as stolen after crossing an international border. this will result in the telematics service provider contacting the customer to confirm if theft has occurred. until the cust
Bulletin:
LTB01086NAS2
Component:
350000 equipment
Summary:
The keyless entry system lock function may not operate or operates intermittently.
Bulletin:
N176NAS1
Component:
117000 digital instrument panel
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the instrument cluster 'distance to service' message displays but then the kilometers/miles changes to dashes, resulting in customers seeing the
Bulletin:
SSM73409
Component:
100000 power train
Summary:
Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
Bulletin:
SGI18-14
Component:
117000 digital instrument panel
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the instrument cluster 'distance to service' message displays but then the kilometers/miles changes to dashes,
Bulletin:
SSM73815
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: customer reports that, intermittently, the vehicle will not crank.
Bulletin:
SSM73792
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
Bulletin:
LTB00401NAS6
Component:
010000 steering
Summary:
The steering wheel may exhibit a vibration / shimmy while driving.
Bulletin:
SSM73818
Component:
117000 digital instrument panel
Summary:
Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
Bulletin:
SSM73823
Component:
111000 electrical system:battery
Summary:
Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
Bulletin:
SSM73629
Component:
020000 suspension
Summary:
Jaguar land rover is trialling a new diagnostic procedure for wheel alignment. we require all retailers to follow the procedure outlined below ahead of conducting wheel alignment warranty work on evoque (l538), discovery sport (l550), rr (l
Bulletin:
N118NAS3
Component:
110000 electrical system
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
Bulletin:
LTB00557NAS5
Component:
020000 suspension
Summary:
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. the sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel rem
Bulletin:
SFCC_08MAR18_16
Component:
110000 electrical system
Summary:
The 'service required' warning text will not appear on the instrument cluster (ic) if a vehicle has reached its service point.
Bulletin:
N135NAS2
Component:
110000 electrical system
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which may display an adaptive damping (ad) warning message on the instrument cluster (ic). investigations have identified that diagnostic trouble code
Bulletin:
LTB01077NAS3
Component:
100000 power train
Summary:
A 'gearbox not in park' message may be displayed on the instrument cluster with the transmission in 'p' (park).
Bulletin:
LTB00766NAS1
Component:
110000 electrical system
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens
Bulletin:
LTB01108NAS3
Component:
110000 electrical system
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message c
Bulletin:
SSM73799
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SGI18-05
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is star
Bulletin:
SGI18-06
Component:
117000 digital instrument panel
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where, if the message 'service required' is displayed within the instrument cluster (ic), it cannot be cleared and wil
Bulletin:
LTB01077NAS2
Component:
013000 steering:gear box (other than rack and pinion)
Summary:
A 'gearbox not in park' message may be displayed on the instrument cluster with the transmission in 'p' (park).
Bulletin:
LTB01152NAS1
Component:
061000 engine and engine cooling:engine
Summary:
An 'engine oil overfill' warning message may be displayed on the instrument cluster (ic). this warning could occur when the engine oil is warm/hot.
Bulletin:
LTB01156NAS1
Component:
060000 engine (pws)
Summary:
The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster (ic) with diagnostic trouble code (dtc) p132b-77 stored in the powertrain control module (pcm).
Bulletin:
SSM73150 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
Bulletin:
SSM73150
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel / brake disc area of the vehicle. epqr & ta data provided by retailers to date, shows a varied range of conditions (environmental, drive
Bulletin:
SSM73678
Component:
062200 engine and engine cooling:cooling system:fan
Summary:
Issue: unexpected noise from head-up display (hud)
Bulletin:
SFCC-11JAN18 Att
Component:
110000 electrical system
Summary:
Is there a known reason or resolution for the extended time required for performing the n124 service action. we have had multiple accounts in which the ipc goes through as designed and upon conclusion of the post validation, the module flas
Bulletin:
LTB00857NAS6
Component:
030000 service brakes, hydraulic
Summary:
On vehicles fitted with the high performance brake system (380mm diameter front brake disc), a 'squeal' noise may be heard from the front brakes during low-speed, light-to-moderate brake pedal application, until the vehicle comes to a stop.
Bulletin:
N194NAS1
Component:
104000 power train:transfer case (4-wheel drive)
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range which have had a transfer case replacement and, as a result of an incorrect instruction in the workshop manual, may have had the incorrect torque appl
Bulletin:
SGI18-17
Component:
103700 power train:automatic transmission:torque converter
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range which have had a transfer case replacement and, as a result of an incorrect instruction in the workshop manual, may ha
Bulletin:
SSM73845
Component:
110000 electrical system
Summary:
In the event that a srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
Bulletin:
SSM73709
Component:
060000 engine (pws)
Summary:
Issue: oil leaking between the automatic transmission and transfer case assemblies which in some instances is being misdiagnosed potentially leading to repeat repairs, for example leaks incorrectly being identified as coming from the rear t
Bulletin:
SSM73847
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue customer may complain that ? gearbox fault is displayed on the instrument cluster (ic) flashing ?d? on the transmission control switch and/or instrument cluster (ic) following an eco stop/start event. only dtcs p0715-64 and p0700-02 a
Bulletin:
SSM73849
Component:
110000 electrical system
Summary:
Issue the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with the atcm
Bulletin:
SSM73799
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
LTB01128NAS2
Component:
103000 power train:automatic transmission
Summary:
A customer may be unable to select a transmission gear and/or start the engine. a 'gearbox fault' message may also be displayed on the instrument cluster. switching the ignition 'off' and then 'on' clears the fault.
Bulletin:
SSM72961
Component:
110000 electrical system
Summary:
Issue: tunescan does not operate, scrolling window animation is constantly running.
Bulletin:
SSM72543
Component:
134000 visibility:sun roof assembly
Summary:
Issue: warranty claims have been submitted for panoramic glass roofs when there is evidence of external impact damage.
Bulletin:
LTB01174NAS1
Component:
160000 structure
Summary:
On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
Bulletin:
N167 UPS1718-1BN
Component:
350000 equipment
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
Bulletin:
SGI18-20
Component:
350000 equipment
Summary:
A potential issue has been identified on a limited number of vehicles within the listed affected vehicle range where the direct pressure sensing valve within the air conditioning (a/c) compressor becomes stuck and cannot respond to changing
Bulletin:
LTB01086NAS3
Component:
350000 equipment
Summary:
The keyless entry system lock function may not operate or operates intermittently.
Bulletin:
LTB01171NAS1
Component:
020000 suspension
Summary:
The suspension warning lamp may be illuminated on the instrument cluster and the air suspension system may not raise or lower. upon further diagnosis, the technician may find diagnostic trouble code (dtc) c1a13-64 stored in the chassis cont
Bulletin:
SSM73799
Component:
350000 equipment
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
N176NAS2
Component:
110000 electrical system
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the instrument cluster 'distance to service' message displays but then the kilometers/miles changes to dashes, resulting in customers seeing the
Bulletin:
SGI18-14.2
Component:
110000 electrical system
Summary:
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where the instrument cluster 'distance to service' message displays but then the kilometers/miles changes to dashes,
Bulletin:
SSM73780
Component:
350000 equipment
Summary:
Issue: customer reports warning lamp illuminates combined with a message stating that only normal height is available. when interrogated with diagnostic equipment the following fault codes may be present: c1a20-64, c1131-92
Bulletin:
SSM72861
Component:
061200 engine and engine cooling:engine:diesel
Summary:
Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:
SSM72995
Component:
161100 structure: frame and members:underbody shields
Summary:
Issue: noise evident to the front of the vehicle at 10-40 mph/16-64 kph on a smooth road described as a groaning, scraping or drone noise on vehicles produced within the following vin ranges ? lg range rover - lg000001 to lg351464, lw rang
Bulletin:
SSM72901
Component:
060000 engine and engine cooling
Summary:
Issue: oil leaking between the automatic transmission and transfer case which is currently being misdiagnosed leading to repeat repairs, i.e. leaks incorrectly being identified as coming from the rear transmission oil seal or sump. oil wee
Bulletin:
SSM69158
Component:
350000 equipment
Summary:
issue: a customer may report a concern of no sound from the audio system, even when the volume is turned up. the audio/video button on touch-screen home page may also be greyed out.
Bulletin:
SSM72929
Component:
110000 electrical system
Summary:
Issue: the touch screen (ts) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly resulting in no communications with the module and blank scree
Bulletin:
SSM72570
Component:
110000 electrical system
Summary:
Issue: a customer may report that intermittently a ?low battery warning? message is displayed on the instrument cluster message centre, when the vehicle ignition is switched on after the vehicle has been parked overnight. in addition a cli
Bulletin:
SSM72774
Component:
350000 equipment
Summary:
issue: a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
Bulletin:
SSM72011
Component:
350000 equipment
Summary:
Issue: the wrong component maybe replaced when troubleshooting bluetooth connectivity in car.
Bulletin:
SSM72852
Component:
350000 equipment
Summary:
Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) there
Bulletin:
SSM73768
Component:
350000 equipment
Summary:
Issue: this ssm is for a ?no audio? symptom on the meridian surround sound system. the surround sound system can be recognised in the audio settings menu. if you have a meridian surround sound system then you will be able to see the surroun
Bulletin:
SSM72738
Component:
160000 structure
Summary:
Issue: the bonnet open warning light is on but the bonnet appears closed. this can cause the alarm to trigger or the vehicle to not lock.
Bulletin:
LTB01191NAS1
Component:
110000 electrical system
Summary:
The engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p0030-29 and/or p2251-13 stored in the powertrain control module (pcm).
Bulletin:
LTB01189NAS1
Component:
060000 engine and engine cooling
Summary:
A noise may be evident from the engine compartment when the engine is cold and at idle speed/below 2,500rpm.
Bulletin:
SSM73943
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM73928
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73928 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73949
Component:
060000 engine (pws)
Summary:
Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
Bulletin:
SFCC Jul12 2018
Component:
060000 engine (pws)
Summary:
A customer may complain of a lack of power when accelerating from a ?rolling stop?
Bulletin:
SFCC Jul12 2018
Component:
010000 steering
Summary:
A customer may report the steering feels heavier then expected.
Bulletin:
SSM73965
Component:
110000 electrical system
Summary:
Issue: jaguar land rover has identified a concern that affects the update of the infotainment slave controller (isc) from phase 2.5 to the latest level for vehicles equipped with rear seat entertainment. this concern can leave the isc in a
Bulletin:
LTB01149NAS2
Component:
162800 structure:body:hood
Summary:
Hood open' warning message displayed on instrument cluster
Bulletin:
LTB01171NAS2
Component:
021230 suspension:front:springs:air suspension system
Summary:
Suspension warning lamp illuminated with dtc c1a13-64 stored
Bulletin:
SSM73943.1
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73972
Component:
162300 structure:body:door
Summary:
Issue: customers are reporting that side door latches do not operate correctly. symptoms include latches that will not lock/will not unlock/will not open.
Bulletin:
SSM73916
Component:
136000 visibility:windshield wiper/washer
Summary:
Issue: jlr is investigating washer fluid leaking from the windshield washer reservoir.
Bulletin:
SSM73905
Component:
050000 parking brake
Summary:
Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
Bulletin:
LTB01060NAS2
Component:
110000 electrical system
Summary:
One or more power windows may be inoperative.
Bulletin:
LTB01204NAS1
Component:
060000 engine (pws)
Summary:
The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster with diagnostic trouble code (dtc) p0234-77 stored in the powertrain control module (pcm). dtcs p2463-00 and p246b-00 may also be stored.
Bulletin:
LTB01202NAS1
Component:
010000 steering
Summary:
A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. upon further diagnosis, the
Bulletin:
SSM73738
Component:
063000 engine and engine cooling:exhaust system
Summary:
Issue: the customer may experience a check engine light on the instrument cluster and dtc, p2002, stored in the pcm in isolation.
Bulletin:
SSM73548
Component:
162000 structure:body
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
Bulletin:
SSM73931
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
Bulletin:
LTB01108NAS4
Component:
118000 electrical system: software
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
Bulletin:
SSM70798
Component:
170000 latches/locks/linkages
Summary:
Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
Bulletin:
SSM73927
Component:
110000 electrical system
Summary:
Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM71859
Component:
356000 equipment adaptive
Summary:
Issue: customers / dealers may report a concern with the condition of seat covers
Bulletin:
SSM72456
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
Bulletin:
SSM73943
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943 Attachm
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73939
Component:
110000 electrical system
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM73928
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73928 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73949
Component:
110000 electrical system
Summary:
Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
Bulletin:
SFCC Jul12 2018
Component:
060000 engine (pws)
Summary:
A customer may complain of a lack of power when accelerating from a ?rolling stop?
Bulletin:
SFCC Jul12 2018
Component:
010000 steering
Summary:
A customer may report the steering feels heavier then expected.
Bulletin:
SSM73965
Component:
110000 electrical system
Summary:
Issue: jaguar land rover has identified a concern that affects the update of the infotainment slave controller (isc) from phase 2.5 to the latest level for vehicles equipped with rear seat entertainment. this concern can leave the isc in a
Bulletin:
LTB01149NAS2
Component:
162800 structure:body:hood
Summary:
Hood open' warning message displayed on instrument cluster
Bulletin:
LTB01171NAS2
Component:
020000 suspension
Summary:
Suspension warning lamp illuminated with dtc c1a13-64 stored
Bulletin:
SSM73943.1
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73943.1 Attac
Component:
010000 steering
Summary:
Issue: a customer may report the vehicle steering feels heavy ? no warnings will be visible on the instrument cluster
Bulletin:
SSM73972
Component:
162300 structure:body:door
Summary:
Issue: customers are reporting that side door latches do not operate correctly. symptoms include latches that will not lock / will not unlock / will not open.
Bulletin:
SSM73915
Component:
131000 visibility:windshield
Summary:
Issue: jlr is investigating washer fluid leaking from the windshield washer reservoir.
Bulletin:
SSM73995
Component:
110000 electrical system
Summary:
Issue: customer reports red warning lamp illuminated with a message "suspension fault" "stop safely" "stop engine"
Bulletin:
SSM73424
Component:
350000 equipment
Summary:
Issue: when using the approved diagnostic equipment to read diagnostic trouble codes (dtc?s), there may be a presence of the following dtc stored within the anti-lock braking system (abs) module. u0001-82 high speed can communication bus -
Bulletin:
SSM74001
Component:
350000 equipment
Summary:
Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
Bulletin:
LTB01156NAS2
Component:
110000 electrical system
Summary:
The engine mil (malfunction indicator lamp) may be illuminated on the instrument cluster (ic) with dtc (diagnostic trouble code) p132b-77 stored in the powertrain control module (pcm).
Bulletin:
N118NAS4
Component:
110000 electrical system
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
Bulletin:
SSM74004
Component:
110000 electrical system
Summary:
Issue: customer notices ?park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock b
Bulletin:
LTB00814NAS6
Component:
160000 structure
Summary:
The under hood lower noise vibration harshness (nvh) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
Bulletin:
LTB00766NAS2
Component:
350000 equipment
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens.
Bulletin:
LTB01149NAS3
Component:
110000 electrical system
Summary:
A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
Bulletin:
SFCC09AUG18REVLR
Component:
180000 vehicle speed control
Summary:
A customer may complain of a hesitation while accelerating from a "rolling stop".
Bulletin:
SFCC09AUG18REVLR
Component:
010000 steering
Summary:
A customer may report the steering feels heavier than expected
Bulletin:
LTB01191NAS2
Component:
110000 electrical system
Summary:
The engine mil (malfunction indicator lamp) may be illuminated with dtc (diagnostic trouble code) p0030-29 and/or p2251-13 stored in the powertrain control module (pcm).
Bulletin:
LTB00797NAS2
Component:
160000 structure
Summary:
A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
Bulletin:
SSM74029
Component:
350000 equipment
Summary:
Issue: a customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18my ? l405 range rover/ l494 range rover sport/ l560 range rover velar/ l462 discovery: video playback not possible although
Bulletin:
SSM74043
Component:
350000 equipment
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
Bulletin:
LTB00557NAS6
Component:
200000 wheels
Summary:
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. the sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel rem
Bulletin:
LTB00895NAS3
Component:
060000 engine and engine cooling
Summary:
A noise coming from the underneath of the vehicle may be evident. the noise is most prominent during light throttle and low speed, for example during car park maneuvers and is independent of ambient temperature range. under these conditions
Bulletin:
LTB00898NAS2
Component:
100000 power train
Summary:
The transmission control switch (tcs) park (p) button coating may fade or delaminate.
Bulletin:
SSM74025
Component:
060000 engine and engine cooling
Summary:
Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
SSM73905
Component:
050000 parking brake
Summary:
Issue: customer has reported an 'park brake requires calibration' message on the instrument cluster ? message may not be visible when vehicle is in workshop. vehicle shows all of the following 4 dtc?s (the 5th dtc is optional) within the an
Bulletin:
LTB01060NAS2
Component:
110000 electrical system
Summary:
One or more power windows may be inoperative.
Bulletin:
LTB01204NAS1
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
The engine malfunction indicator lamp (mil) may be illuminated on the instrument cluster with diagnostic trouble code (dtc) p0234-77 stored in the powertrain control module (pcm). dtcs p2463-00 and p246b-00 may also be stored.
Bulletin:
LTB01202NAS1
Component:
026000 traction control system
Summary:
A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low speed maneuvers and parking. upon further diagnosis, the
Bulletin:
SSM73738
Component:
060000 engine (pws)
Summary:
Issue: the customer may experience a check engine light on the instrument cluster and dtc, p2002, stored in the pcm in isolation.
Bulletin:
SSM73548
Component:
160000 structure
Summary:
Issue: retailers and poe reporting staining on headlining and other interior fabric upholstery. including roller blind type load space cover housing and pvc blind material.
Bulletin:
SSM73931
Component:
353000 equipment:electrical
Summary:
Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
Bulletin:
LTB01108NAS4
Component:
118000 electrical system: software
Summary:
In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
Bulletin:
SSM70798
Component:
170000 latches/locks/linkages
Summary:
Issue: this ssm is to support the description provided in technical bulletin ltb00631 for compact key low level repair.
Bulletin:
SSM73927
Component:
110000 electrical system
Summary:
Issue: following what appears to be a successful software update to the remote function actuator (rfa) or replacement module using pathfinder or symptom driven diagnostics (sdd) the module appears to be unresponsive to any further diagnost
Bulletin:
SSM73939
Component:
353000 equipment:electrical
Summary:
Issue: apple devices with os version 11.0 to 11.4 is paired/connected to secondary device using a usb cable or bluetooth the user may experience a connectivity issues.
Bulletin:
SSM71859
Component:
350000 equipment
Summary:
Issue: customers / dealers may report a concern with the condition of seat covers
Bulletin:
SSM72456
Component:
120000 lighting (pws)
Summary:
Issue: customers may report that the powerfold door mirrors will not powerfold or are loose -see attached movie file which demonstrates the issue.
Bulletin:
SSM73995
Component:
020000 suspension
Summary:
Issue: customer reports red warning lamp illuminated with a message "suspension fault" "stop safely" "stop engine"
Bulletin:
SSM73995 (2)
Component:
020000 suspension
Summary:
Issue: customer reports red warning lamp illuminated with a message "suspension fault" "stop safely" "stop engine"
Bulletin:
SSM73424
Component:
036400 service brakes, hydraulic:antilock:abs warning light
Summary:
Issue: when using the approved diagnostic equipment to read diagnostic trouble codes (dtc?s), there may be a presence of the following dtc stored within the anti-lock braking system (abs) module. u0001-82 high speed can communication bus -
Bulletin:
N118NAS4
Component:
060000 engine (pws)
Summary:
An issue has been identified on certain vehicles within the listed affected vehicle range where the 'service required' message will not appear on the instrument cluster (ic) if a vehicle has reached its service point and the engine is start
Bulletin:
SSM74004
Component:
050000 parking brake
Summary:
Issue: customer notices ?park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock b
Bulletin:
LTB00814NAS6
Component:
162800 structure:body:hood
Summary:
The under hood lower noise vibration harshness (nvh) pads and dirty air duct guides may show signs of ripping, tearing, and/or has a poor finish.
Bulletin:
LTB00766NAS2
Component:
117000 digital instrument panel
Summary:
Damage/marking on the surface of the instrument cluster (ic) lens.
Bulletin:
LTB01149NAS3
Component:
162800 structure:body:hood
Summary:
A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. upon further inspection, the hood is correctly lat
Bulletin:
SFCC_09AUG18_REV
Component:
060000 engine (pws)
Summary:
A customer may complain of a hesitation while accelerating from a "rolling stop".
Bulletin:
SFCC_09AUG18_REV
Component:
010000 steering
Summary:
A customer may report the steering feels heavier than expected
Bulletin:
LTB01202NAS2
Component:
010000 steering
Summary:
A 'traction reduced' warning message may be displayed on the instrument cluster and a 'juddering' noise may be heard when the steering is in the full lock position, such as during low-speed maneuvers and parking. upon further diagnosis, the
Bulletin:
LTB00797NAS2
Component:
162500 structure:body:tailgate
Summary:
A small gap may be seen between the rear bumper and the tailgate body aperture seal when the tailgate is open.
Bulletin:
SSM74029
Component:
350000 equipment
Summary:
Issue: a customer may report any of the following concerns when selecting functions on the touch screen for 17/ 18my ? l405 range rover/ l494 range rover sport/ l560 range rover velar/ l462 discovery: video playback not possible although
Bulletin:
SSM74043
Component:
110000 electrical system
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative
Bulletin:
LTB00557NAS6
Component:
020000 suspension
Summary:
A 'knock' sound from the front suspension may be heard inside the vehicle when traveling over an uneven road surface. the sound may be noticeable, when one of the front wheels travels over a uneven surface while the opposite front wheel rem
Bulletin:
LTB00895NAS3
Component:
063000 engine and engine cooling:exhaust system
Summary:
A noise coming from the underneath of the vehicle may be evident. the noise is most prominent during light throttle and low speed, for example during car park maneuvers and is independent of ambient temperature range. under these conditions
Bulletin:
LTB00898NAS2
Component:
100000 power train
Summary:
The transmission control switch (tcs) park (p) button coating may fade or delaminate.
Bulletin:
SSM74025
Component:
060000 engine and engine cooling
Summary:
Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
LTB01236NAS1
Component:
353600 equipment:air conditioner
Summary:
A musty / mildew / damp odor from the climate control system may be evident when the air conditioning (a/c) system is operated when the vehicle is started or after it has been parked for 4 or more hours.
Bulletin:
LTB01254NAS1
Component:
100000 power train
Summary:
The engine mil (malfunction indicator lamp) may be illuminated and a restricted performance message may be displayed. upon further investigation, dtc (diagnostic trouble code) p0299-77 is stored in the powertrain control module (pcm).
Bulletin:
LTB01248NAS1
Component:
030000 brakes (pws)
Summary:
The epb (electric park brake) warning lamp may be illuminated, the 'park brake needs calibration' message may be displayed, and the epb may not release. upon further diagnosis, dtc (diagnostic trouble code) c2007-72 and c2008-72 may be stor
Bulletin:
SSM74025
Component:
060000 engine and engine cooling
Summary:
The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
SSM74130
Component:
110000 electrical system
Summary:
Jaguar land rover released pathfinder 195 on 11th october and symptom driven diagnostics (sdd) 154.05 on 8th october. as part of our continued efforts in increasing our customer experience, the release contains the latest incontrol softwar
Bulletin:
SSM74004v2
Component:
110000 electrical system
Summary:
Customer notices ?park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock brake sy
Bulletin:
SSM74004
Component:
110000 electrical system
Summary:
Customer notices park brake needs calibration? message on the instrument cluster. they may not be able to release the epb for a short period of time following this message the following 4 dtc?s will be logged within the anti-lock brake sys
Bulletin:
SSM73949
Component:
110000 electrical system
Summary:
Customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.

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