2017 JAGUAR F-TYPE Recalls (2)

Campaign:
16V789000 on 10/27/2016
Component:
Suspension:rear
Manufactured:
02/18/2016 - 08/14/2016
Affected:
23
Defect:
Jaguar land rover north america, llc (land rover) is recalling certain model year 2017 jaguar f-type svr vehicles built between february 19, 2016 and august 15, 2016. due to assembly corrections during manufacturing, the bolts connecting the rear lower control arms to the knuckle assembly may fail prematurely.
Consequence:
If the lower control arm bolt connecting bolt fails, the rear control arm assembly may separate from the vehicle, resulting in a loss of control and increasing the risk of a crash.
Correction:
Jaguar will notify owners, and dealers will replace the bolt that connects the rear lower control arm to the rear knuckle joint, free of charge. the recall is expected to begin on december 19, 2016. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j076.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
16V940000 on 12/27/2016
Component:
Seat belts:pretensioner
Manufactured:
07/13/2016 - 12/15/2016
Affected:
2,394
Defect:
Jaguar land rover north america, llc (jaguar) is recalling certain 2017 jaguar xe vehicles manufactured july 12, 2016, to december 2, 2016, and jaguar f-type vehicles manufactured july 14, 2016, to december 16, 2016. the affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
Consequence:
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Correction:
Jaguar will notify owners, and dealers will inspect the front seat belt assemblies, replacing them as necessary, free of charge. the recall is expected to begin february 20, 2017. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is j081.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 JAGUAR F-TYPE TSBs (111)

Bulletin:
JTB00380NAS3
Component:
353600 equipment:air conditioner
Summary:
Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
Bulletin:
JTB00506NAS1
Component:
060000 engine (pws)
Summary:
Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) relevant to an evaporative emission (evap) fault stored in the powertrain control module (pcm).
Bulletin:
JTB00380NAS4
Component:
353000 equipment:electrical
Summary:
Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
Bulletin:
JTB00506NAS2
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) relevant to an evaporative emission (evap) fault stored in the powertrain control module (pcm).
Bulletin:
SSM72875
Component:
118000 electrical system: software
Summary:
Issue: homelink universal transmitter not working
Bulletin:
JTB00343NAS4
Component:
350000 equipment
Summary:
Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
Bulletin:
JTB00505NAS2
Component:
162900 structure:body:roof and pillars
Summary:
"situation: the roof opening panel may not close correctly. note: the roof opening panel may also be referred to as panoramic roof opening panel. "
Bulletin:
SSM72926
Component:
162000 structure:body
Summary:
Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
Bulletin:
JTB00508NAS1
Component:
162000 structure:body
Summary:
Situation: water ingress may be evident in the vehicle footwell.
Bulletin:
K405NAS1
Component:
350000 equipment
Summary:
Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required after covering
Bulletin:
SSM73028
Component:
060000 engine (pws)
Summary:
Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh
Bulletin:
SSM72557
Component:
350000 equipment
Summary:
"issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate
Bulletin:
SSM72670
Component:
194000 tires:valve
Summary:
Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. customers and retailers have been unable to reinflate and maintain
Bulletin:
SSM72730
Component:
110000 electrical system
Summary:
Issue: the customer may complain that after setting a screensaver in the touch screen, on the next ignition cycle the screensaver has returned to a blank screen (the screensaver will not save). this is likely to occur in vehicles with eithe
Bulletin:
JTB00267NAS2
Component:
018000 steering: adaptive steering
Summary:
Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking
Bulletin:
JTB00417NAS3
Component:
103000 power train:automatic transmission
Summary:
Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
Bulletin:
JTB00492NAS1
Component:
113000 electrical system:starter assembly
Summary:
Situation: the auto stop/start system may be inoperative.
Bulletin:
SSM72293
Component:
353600 equipment:air conditioner
Summary:
Issue: customers or technicians may report that the hvac cabin temperature control does not function correctly and is stuck at 22 degrees centigrade or 72 degrees fahrenheit. customer or technician may also see the message 'a/c system in hi
Bulletin:
JTB00460NAS1
Component:
118000 electrical system: software
Summary:
"situation: the vehicle may lock with both keys in the vehicle when operating the exterior handle. cause: this may be caused by a software issue with the remote function actuator (rfa)."
Bulletin:
SSM72821
Component:
118000 electrical system: software
Summary:
Issue: retailers have reported difficulties when activating the secure digital (sd) memory card for incontrol touch. during the pre-delivery inspection (pdi) process for vehicles fitted with incontrol touch, multiple concerns have been iden
Bulletin:
SSM72824
Component:
110000 electrical system
Summary:
Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
Bulletin:
K410NAS2
Component:
060000 engine (pws)
Summary:
Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
Bulletin:
JTB00423NAS2
Component:
060000 engine (pws)
Summary:
Situation: a 'humming' noise may be evident from the engine when the engine is idling.
Bulletin:
JTB00532NAS1
Component:
060000 engine (pws)
Summary:
Situation: the engine may experience idle fluctuation during cold start. the engine malfunction indicator lamp (mil) may be illuminated with p050b-93 set in the powertrain control module (pcm).
Bulletin:
JTB00537NAS1
Component:
353000 equipment:electrical
Summary:
Situation: the buzzing sound may be evident from the tweeter speakers.
Bulletin:
K410NAS1
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
Bulletin:
SSM73035
Component:
046000 service brakes, air:antilock
Summary:
Issue: warranty claims are being submitted for abs modulator replacement, when the dtc present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
Bulletin:
SSM72557
Component:
110000 electrical system
Summary:
When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with th
Bulletin:
SSM73060
Component:
353000 equipment:electrical
Summary:
Issue: the customer may express a concern where a buzzing sound can be heard from the tweeter speakers.
Bulletin:
JTB00502NAS2
Component:
162300 structure:body:door
Summary:
Situation: vertical scratches may be evident on the door windows.
Bulletin:
JTB00380NAS5
Component:
353600 equipment:air conditioner
Summary:
Inadequate a/c performance may be experienced with the compressor clutch
Bulletin:
JTB00492NAS2
Component:
113000 electrical system:starter assembly
Summary:
Auto start-stop may be inoperative
Bulletin:
JTB00551NAS1
Component:
060000 engine (pws)
Summary:
A rubbing noise from the engine compartment may be evident
Bulletin:
SSM73298
Component:
355200 equipment:other:owners/service/other manual
Summary:
Tcu fails activation and dtc u2109 flagged
Bulletin:
SSM73047
Component:
101100 power train:clutch assembly:pedal/linkage
Summary:
Premature clutch wear and poor clutch pedal feel
Bulletin:
SSM73310
Component:
110000 electrical system
Summary:
Issue: sim card does not latch in sim slot or cannot be read.
Bulletin:
SSM72926
Component:
110000 electrical system
Summary:
Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
Bulletin:
SSM73549
Component:
110000 electrical system
Summary:
Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure ? recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
Bulletin:
SSM73298
Component:
110000 electrical system
Summary:
Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
Bulletin:
JTB00343NAS5
Component:
160000 structure
Summary:
Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
Bulletin:
SSM73554
Component:
110000 electrical system
Summary:
Issue: park distance control (pdc) audio tones inconsistent with visual display.
Bulletin:
SSM73543
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
Bulletin:
SSM58558
Component:
030000 brakes (pws)
Summary:
Issue: submitting a brake noise epqr
Bulletin:
JTB00594NAS1
Component:
021000 suspension:front
Summary:
A rattle/rubbing noise from the floor console/transmission tunnel may be evident.
Bulletin:
JTB00566NAS2
Component:
117000 digital instrument panel
Summary:
An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
Bulletin:
SSM73520
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
Bulletin:
SSM73633
Component:
110000 electrical system
Summary:
Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
Bulletin:
JTB00492NAS3
Component:
113000 electrical system:starter assembly
Summary:
The auto stop/start system may be inoperative.
Bulletin:
SSM73661
Component:
120000 exterior lighting
Summary:
Issue: a customer may present a vehicle where the rear number plate lamp requires replacing.
Bulletin:
SSM73671
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:
SSM73671 Attachm
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:
SSM73603
Component:
080000 fuel system, diesel
Summary:
Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel.
Bulletin:
JA17TE-09
Component:
020000 suspension
Summary:
Temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:
SSM73700
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
Bulletin:
SSM73511
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: jaguar headlining cleaning products
Bulletin:
SSM73542
Component:
060000 engine (pws)
Summary:
Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
Bulletin:
JTB00349NAS2
Component:
060000 engine (pws)
Summary:
A clatter/knock/rattle noise may be heard from the engine.
Bulletin:
SSM73661
Component:
120000 lighting (pws)
Summary:
Issue: a customer may present a vehicle where the rear number plate lamp requires replacing.
Bulletin:
SSM73671
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:
SSM73671 Attachm
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:
JA17TE-09
Component:
118000 electrical system: software
Summary:
Temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:
SSM73700
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
Bulletin:
SSM73511
Component:
355200 equipment:other:owners/service/other manual
Summary:
Issue: jaguar headlining cleaning products
Bulletin:
SSM73542
Component:
060000 engine (pws)
Summary:
Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
Bulletin:
JTB00349NAS2
Component:
060000 engine (pws)
Summary:
A clatter/knock/rattle noise may be heard from the engine.
Bulletin:
SFCC_14DEC17
Component:
355200 equipment:other:owners/service/other manual
Summary:
Presentation from dealer shop foreman conference call
Bulletin:
SSM73067
Component:
060000 engine (pws)
Summary:
Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
Bulletin:
SSM72498
Component:
200000 wheels
Summary:
Issue: wheel stud failures (fractures).
Bulletin:
SSM73410
Component:
100000 power train
Summary:
issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
Bulletin:
SSM73384
Component:
100000 power train
Summary:
Issue: rear differential oil leak evident from the pinion seal.
Bulletin:
SSM73419
Component:
110000 electrical system
Summary:
Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
Bulletin:
SFCC_08MAR18
Component:
355200 equipment:other:owners/service/other manual
Summary:
Jaguar land rover shop foreman conference call
Bulletin:
JTB00613NAS2
Component:
160000 structure
Summary:
Paint delamination may be evident between the rocker moulding panel and the rear fender.
Bulletin:
SSM73798
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
JTB00606NAS1
Component:
350000 equipment
Summary:
The incontrol® secure system may incorrectly identify the vehicle as stolen after crossing an international border. this will result in the telematics service provider contacting the customer to confirm if theft has occurred. until the cust
Bulletin:
SSM73809
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
Bulletin:
SSM73814
Component:
060000 engine (pws)
Summary:
Issue: customer reports that, intermittently, the vehicle will not crank.
Bulletin:
SSM73793
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
Bulletin:
SSM73824
Component:
111000 electrical system:battery
Summary:
Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. the mi
Bulletin:
SSM73813
Component:
131000 visibility:windshield
Summary:
Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
Bulletin:
SSM73813 Attachm
Component:
131000 visibility:windshield
Summary:
Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
Bulletin:
SSM72369
Component:
063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Summary:
Issue: customers may report either a ?squeak? noise coming from the rear of the vehicle when the active exhaust valve is requested to open or close.
Bulletin:
SSM73798
Component:
110000 electrical system
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73462
Component:
350000 equipment
Summary:
Issue: 1/ when the iphone is connected to bluetooth, the user gets an incoming call. the user will not be able to hear the callers voice. in order to hear the voice the user has to go to the phone screen options and select the vehicle phone
Bulletin:
SSM72302
Component:
110000 electrical system
Summary:
Issue: b1412-96 being flagged in the gateway module
Bulletin:
SSM73798.1
Component:
110000 electrical system
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
JTB00566NAS4
Component:
060000 engine and engine cooling
Summary:
An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area.
Bulletin:
SSM73844
Component:
140000 air bags
Summary:
In the event that an srs firing circuit is found to be damaged, please refer to scn jlrp00128 and topix (workshop manual section 418-02 - description and operation ? diagnosis and testing) for the updated wiring repair standard and guidelin
Bulletin:
SSM73850
Component:
110000 electrical system
Summary:
Issue: the technician may notice that the all terrain control module (atcm) shows offline within the ecu diagnostics menu, of pathfinder. the concern prevents the technician from using pathfinder to diagnose or rectify concerns with atcm.
Bulletin:
SSM73798
Component:
118000 electrical system: software
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73824
Component:
060000 engine and engine cooling
Summary:
Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
Bulletin:
SSM73814
Component:
060000 engine and engine cooling
Summary:
Issue: customer reports that, intermittently, the vehicle will not crank.
Bulletin:
SSM73671
Component:
110000 electrical system
Summary:
A customer may report one or more of: lack of power, restricted performance displayed on instrument cluster (ic), malfunction indicator light (mil) appears on instrument cluster (ic).
Bulletin:
SSM73798
Component:
110000 electrical system
Summary:
Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:
SSM73888
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73888 Attachm
Component:
190000 tires
Summary:
Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:
SSM73929 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73929 Attachm
Component:
034500 service brakes, hydraulic:foundation components:disc
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM74000
Component:
118000 electrical system: software
Summary:
Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
Bulletin:
SFCC_09AUG18_REV
Component:
350000 equipment
Summary:
Incontrol touch pro phase 4 customer letter
Bulletin:
SFCC_09AUG18_REV
Component:
350000 equipment
Summary:
Sim card activation issues
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
18c - new face of incontrol touch pro and 18c software improvements
Bulletin:
SFCC_09AUG18_REV
Component:
110000 electrical system
Summary:
A customer may report "hood open" message displays on ip with hood closed.
Bulletin:
SFCC_09AUG18_REV
Component:
120000 exterior lighting
Summary:
A customer may report cracking of the micro headlamp lenses
Bulletin:
SSM74054
Component:
110000 electrical system
Summary:
Issue: ?sos limited availability? warning is displayed on the ic (instrument cluster along with diagnostic trouble code (dtc) u3000-49 logged in the tcu (telematics control unit).
Bulletin:
SSM74048
Component:
353000 equipment:electrical
Summary:
Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
Bulletin:
SSM74023
Component:
060000 engine and engine cooling
Summary:
Issue: the customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
Bulletin:
SSM73929
Component:
030000 brakes (pws)
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73929 Attachm
Component:
030000 brakes (pws)
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SSM73929 Attachm
Component:
030000 brakes (pws)
Summary:
Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:
SFCC Jul12 2018
Component:
120000 exterior lighting
Summary:
A customer may report micro cracking of the headlamp lenses.

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