2017 JAGUAR F-PACE Recalls (5)

Campaign:: 17V153000 on 03/09/2017
Component:: Power train:driveline:driveshaft
Manufactured:: 04/12/2016 - 04/12/2016
Affected:: 25
Defect:: Jaguar land rover north america, llc (jaguar) is recalling certain 2017 jaguar f-pace vehicles equipped with automatic transmissions. these vehicles may have been built with a rear driveshaft that is too short, potentially resulting the driveshaft separating from the vehicle.
Consequence:: If the driveshaft detaches, a loss of drive power would result, increasing the risk of a crash.
Correction:: Jaguar will notify owners, and dealers will inspect the driveshafts, replacing any that are incorrect, free of charge. the recall began may 1, 2017. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is h009.
Notes:: Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:: 17V491000 on 08/07/2017
Component:: Fuel system, gasoline:delivery:fuel pump
Manufactured:: 01/30/2017 - 01/30/2017
Affected:: 1
Defect:: Jaguar land rover north america, llc (jaguar) is recalling one 2017 jaguar f-pace vehicle equipped with a 3.0l engine. a bolt used to attach the high pressure fuel pump may be too long. as a result, the fuel pump may not be properly secured and the fuel line may crack and leak.
Consequence:: A fuel line crack may leak fuel into the engine compartment, increasing the risk of a fire.
Correction:: Jaguar will notify the owner, and a dealer will replace both fuel pumps and the associated fuel lines, free of charge. the recall began september 12, 2017. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is h039.
Notes:: Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:: 17V678000 on 10/26/2017
Component:: Electrical system: instrument panel
Manufactured:: 08/31/2016 - 08/17/2017
Affected:: 7,036
Defect:: Jaguar land rover north america, llc (jaguar) is recalling certain 2017-2018 jaguar xf and f-pace, 2016-2017 jaguar xj and 2018 jaguar xe vehicles. the instrument cluster (ic) may intermittently go blank.
Consequence:: A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Correction:: Jaguar will notify owners, and dealers will update the vehicle software, free of charge. the recall is expected to begin december 19, 2017. owners may contact jaguar customer service at 1-800-452-4827. jaguar's number for this recall is h056.
Notes:: Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:: 18V052000 on 01/17/2018
Component:: Electrical system: instrument panel
Manufactured:: 08/31/2016 - 08/17/2017
Affected:: 3,002
Defect:: Jaguar land rover north america, llc (jaguar) is recalling certain 2017-2018 f-pace vehicles. the instrument cluster (ic) may intermittently go blank.
Consequence:: A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Correction:: Jaguar will notify owners, and dealers will update the vehicle software, free of charge. the recall began on february 16, 2018. owners may contact jaguar customer service at 1-800-452-4827. note: this recall expands the scope of vehicles recalled under 17v-678. jaguar's number for this recall is h056.
Notes:: Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:: 18V052000 on 01/17/2018
Component:: Electrical system: software
Manufactured:: 08/31/2016 - 08/17/2017
Affected:: 3,002
Defect:: Jaguar land rover north america, llc (jaguar) is recalling certain 2017-2018 f-pace vehicles. the instrument cluster (ic) may intermittently go blank.
Consequence:: A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Correction:: Jaguar will notify owners, and dealers will update the vehicle software, free of charge. the recall began on february 16, 2018. owners may contact jaguar customer service at 1-800-452-4827. note: this recall expands the scope of vehicles recalled under 17v-678. jaguar's number for this recall is h056.
Notes:: Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 JAGUAR F-PACE TSBs (312)

Bulletin:: JTB-00419NAS-1
Component:: 117000 digital instrument panel
Summary:: "situation: the surface of the instrument cluster lens may be damaged or marked. cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/di
Bulletin:: SSM-71989
Component:: 350000 equipment
Summary:: "issue: customer complains of damage/marking on the surface of the vehicle's instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
Bulletin:: SSM-72797
Component:: 284000 back over prevention: camera system
Summary:: Issue: report of intermittent or no camera image when selecting reverse gear rear, black screen.
Bulletin:: JTB-00498-NAS1
Component:: 103000 power train:automatic transmission
Summary:: Situation: a harsh gear engagement -- park-to-drive and/or neutral-to-drive -- may be evident when the vehicle is cold (below 68ºf / 20ºc).
Bulletin:: JTB-00502-NAS1
Component:: 132000 visibility:glass, side/rear
Summary:: Situation: vertical scratches may be evident on the door windows.
Bulletin:: SSM-72836
Component:: 022000 suspension:rear
Summary:: Issue: a 'creak noise' may be evident from the rear of the vehicle while driving.
Bulletin:: JTB00380NAS3
Component:: 353600 equipment:air conditioner
Summary:: Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
Bulletin:: JTB00493NAS2
Component:: 060000 engine (pws)
Summary:: Situation: a 'howl' noise may be evident from the vehicle at low-speed overrun (between 1,800-1,100 rpm).
Bulletin:: JTB00510NAS1
Component:: 350000 equipment
Summary:: Situation: one or more of the following incontrol® touch pro' features may not function as expected: ' cd player performance;' unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete th
Bulletin:: JTB00510NAS1
Component:: 353400 equipment:electrical:radio/tape deck/cd etc.
Summary:: Situation: one or more of the following incontrol® touch pro' features may not function as expected: ' cd player performance;' unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete th
Bulletin:: K414NAS1
Component:: 353000 equipment:electrical
Summary:: "situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integ
Bulletin:: SSM72655
Component:: 353400 equipment:electrical:radio/tape deck/cd etc.
Summary:: Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) ther
Bulletin:: SSM72784
Component:: 030000 brakes (pws)
Summary:: Issue: creak from rear when braking/accelerating and cornering.
Bulletin:: SSM72885
Component:: 060000 engine (pws)
Summary:: Issue: mil illuminated and with dtc p025c-11 for fuel pump module "a" control circuit low - circuit short to ground
Bulletin:: SSM72893
Component:: 162300 structure:body:door
Summary:: Issue: rear door alignment not as expected.
Bulletin:: SSM72906
Component:: 118000 electrical system: software
Summary:: Issue: when running either; 'configure new module -'incontrol touch pro: infotainment master controller' or, ''incontrol touch pro - vehicle shared secret'. a message may be displayed on symptom driven diagsnotics (sdd) stating, 'an error o
Bulletin:: K413NAS1
Component:: 350000 equipment
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where after a period of heavy duty towing a 'knock' or rattle may be detected due to the fixing potentially becoming loose.
Bulletin:: SSM72910
Component:: 118000 electrical system: software
Summary:: Issue: diagnostic trouble code (dtc) u001187 'medium speed can communication bus performance ' missing message' may be noted in the auxiliary control module (aucm) during a symptom driven diagnostics (sdd) fault code read.
Bulletin:: SSM72913
Component:: 353000 equipment:electrical
Summary:: Issue: vehicles fitted with incontrol touch. touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on.
Bulletin:: SSM72913
Component:: 118000 electrical system: software
Summary:: Issue: vehicles fitted with incontrol touch. touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on.
Bulletin:: SSM72925
Component:: 118000 electrical system: software
Summary:: Issue: exterior door mirror dip position does not always return to previously set position when reverse gear is engaged and then changed back to drive.
Bulletin:: K383NAS1
Component:: 020000 suspension
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the software installed into the chassis control module (chcm) of vehicles with adaptive damping system suspension is inco
Bulletin:: JTB00380NAS4
Component:: 353000 equipment:electrical
Summary:: Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
Bulletin:: JTB00503NAS1
Component:: 152000 seat belts:rear
Summary:: Situation: on vehicles fitted with adjustable second row seat backrests, a gap greater than 2mm may be evident between the seatbelt chute trim and where it meets the c-pillar trim.
Bulletin:: SSM72908
Component:: 110000 electrical system
Summary:: Issue: incomplete vehicle data transfer to siriusxm creating delays when customers wish to activate the sirius xm satellite radio and subscribe to the service.
Bulletin:: JTB00514NAS1
Component:: 350000 equipment
Summary:: Situation: the compact disc (cd) player will not eject the cd or intermittently skips tracks, cycles quickly through tracks, and 'locks up.' on screen commands and eject cd may also fail to operate. an ignition cycle usually temporarily res
Bulletin:: JTB00217NAS2
Component:: 161000 structure:frame and members
Summary:: Situation: the rearmost section (in front of the rear wheel) of the rocker panel(s) may show signs of stone chipping.
Bulletin:: SSM72921
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: Issue: a customer may express a concern that the malfunction indicator lamp (mil) is illuminated with diagnostic trouble code (dtc) p025c11 set within the pcm.
Bulletin:: SSM72875
Component:: 118000 electrical system: software
Summary:: Issue: homelink universal transmitter not working
Bulletin:: SSM72906
Component:: 350000 equipment
Summary:: Issue: when running either; 'configure new module -'incontrol touch pro: infotainment master controller' or, ''incontrol touch pro - vehicle shared secret'. a message may be displayed on symptom driven diagsnotics (sdd) stating, 'an error o
Bulletin:: JTB00515NAS1
Component:: 046100 service brakes, air:antilock:control unit/module
Summary:: Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p025c-11 stored in the powertrain control module (pcm).
Bulletin:: SSM72933
Component:: 012000 steering:column
Summary:: Issue: a customer may report a creak / groan noise coming from the lower steering column area.
Bulletin:: SSM72960
Component:: 353000 equipment:electrical
Summary:: Issue: tunescan does not operate, scrolling window animation is constantly running.
Bulletin:: SSM72971
Component:: 350000 equipment
Summary:: Issue: customers may experience incontrol touch pro not displaying audio track artwork on the touch screen (ts) when using a universal serial bus (usb) flash drive, compact disc (cd), external media storage device or infotainment master con
Bulletin:: K434NAS1
Component:: 100000 power train
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. diagnosis may identify p025c-11 diagnostic trouble c
Bulletin:: JTB00499NAS2
Component:: 022000 suspension:rear
Summary:: Situation: a 'creak noise' may be evident from the rear of the vehicle while driving.
Bulletin:: JTB00518NAS1
Component:: 060000 engine (pws)
Summary:: Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. this may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster.
Bulletin:: SSM72828
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: Issue: content: this ssm applies to rotary transmission control switch module (tcs) / gear shift module (gsm) in the above applicable model years vehicles. rotary gear shift module selector operation is unavailable following a low voltage e
Bulletin:: JTB00499NAS3
Component:: 020000 suspension
Summary:: Situation: a 'creak' noise may be evident from the rear of the vehicle while driving.
Bulletin:: K434NAS2
Component:: 110000 electrical system
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. diagnosis may identify p025c-11 diagnostic trouble c
Bulletin:: K434NAS3
Component:: 100000 power train
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. diagnosis may identify p025c-11 diagnostic trouble c
Bulletin:: K432 UPS7116-3BN
Component:: 350000 equipment
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the chassis mount vacuum pipe assembly has been identified as having the potential to move downwards along its securing p
Bulletin:: SSM72989
Component:: 105000 power train:driveline
Summary:: Issue: oil leaks from the front drive unit (fdu) being reported by the customer. this will be identified as small droplets of oil under the vehicle after the vehicle has been parked for a short time. this concern can affect vehicles from vi
Bulletin:: K441NAS1
Component:: 350000 equipment
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the all surface progress control feature does not operate as expected (feature selected from standstill but vehicle does
Bulletin:: SSM72933
Component:: 010000 steering
Summary:: Issue: a customer may report a creak / groan noise coming from the lower steering column area.
Bulletin:: SSM73019
Component:: 353000 equipment:electrical
Summary:: Issue: the image processing module a (ipma module, forward looking camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the lane keep assist(lka) and lane departure warning(ldw) features. the
Bulletin:: SSM73025
Component:: 353000 equipment:electrical
Summary:: Issue: customer complaint of 1.no gps signal. 2.no update on current vehicle position on the display. 3.no update to the time displayed. 4.china only might state that the gps page says the gps signal is invalid.
Bulletin:: K396NAS1
Component:: 181000 vehicle speed control:accelerator pedal
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where it has been reported that under specific driving conditions, the driver may inadvertently press the accelerator and brake
Bulletin:: K421NAS1
Component:: 022100 suspension:rear:springs
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where a 'creak' and/or 'knock' noise, generated by contact between the rear suspension coil spring and the body, may be evident
Bulletin:: K427NAS1
Component:: 353400 equipment:electrical:radio/tape deck/cd etc.
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, the satellite digital audio radio service three-month tr
Bulletin:: JTB00510NAS2
Component:: 118000 electrical system: software
Summary:: Situation: in response to customer feedback on the performance of the incontrol® touch pro' system, jaguar land rover has developed a software upgrade. some customers may have experienced infotainment poor performance/reliability and this s
Bulletin:: SSM73028
Component:: 060000 engine (pws)
Summary:: Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh
Bulletin:: SSM72557
Component:: 350000 equipment
Summary:: "issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate
Bulletin:: SSM72748
Component:: 162000 structure:body
Summary:: Issue: towing eye cover/s missing or damaged
Bulletin:: 6-307NAS
Component:: 353000 equipment:electrical
Summary:: Issue: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card i
Bulletin:: JTB00417NAS3
Component:: 103000 power train:automatic transmission
Summary:: Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
Bulletin:: JTB00492NAS1
Component:: 113000 electrical system:starter assembly
Summary:: Situation: the auto stop/start system may be inoperative.
Bulletin:: JTB00493NAS1
Component:: 103600 power train:automatic transmission:cooling unit and lines
Summary:: "situation: a 'howl' noise may be evident from the vehicle at lowspeed overrun (between 1,800-1,100 rpm)."
Bulletin:: JTB00461NAS1
Component:: 350000 equipment
Summary:: Situation: the front overhead console sunglasses holder may appear to be distorted and will not latch correctly in certain conditions.
Bulletin:: SSM72811
Component:: 118000 electrical system: software
Summary:: Issue: the touch screen is inoperative with a pop-up message 'input the pin code'. it will also not be possible to open the luggage/tailgate and the glove box.
Bulletin:: SSM72821
Component:: 118000 electrical system: software
Summary:: Issue: retailers have reported difficulties when activating the secure digital (sd) memory card for incontrol touch. during the pre-delivery inspection (pdi) process for vehicles fitted with incontrol touch, multiple concerns have been iden
Bulletin:: SSM72823
Component:: 110000 electrical system
Summary:: Issue: customer may experience more than one of the following issue in the operation of their cd: cd won't eject, incorrect order of ripped cd tracks, intermittent ripping issues, track skipping, no disk shown while attempting to eject, can
Bulletin:: SSM72828
Component:: 103000 power train:automatic transmission
Summary:: Issue: rotary gear shift module selector operation is unavailable following a low voltage event -accompanied by dtc p085d-97. as a consequence the rotary knob will not rise and so normal operation is prevented.
Bulletin:: K404 UPS4616-2BN
Component:: 060000 engine (pws)
Summary:: Situation: an issue has been identified on a limited number of vehicles fitted with the 3.0l sc v6 engine within the affected vehicle range where the coolant hose from the thermostat housing may not have been fitted with a retention clip on
Bulletin:: K404UPS4616-4BNA
Component:: 062300 engine and engine cooling:cooling system:hose
Summary:: Situation: an issue has been identified on a limited number of vehicles fitted with the 3.0l sc v6 engine within the listed affected vehicle range where the coolant hose from the thermostat housing may not have been fitted with a retention
Bulletin:: JTB00423NAS2
Component:: 060000 engine (pws)
Summary:: Situation: a 'humming' noise may be evident from the engine when the engine is idling.
Bulletin:: K437NAS2
Component:: 118000 electrical system: software
Summary:: Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol® touch pro? system. some customers may have experienced infotainment issues and this software upgra
Bulletin:: K404 UPS4616-5bN
Component:: 060000 engine and engine cooling
Summary:: Situation: an issue has been identified on a limited number of vehicles fitted with the 3.0l sc v6 engine within the listed affected vehicle range where the coolant hose from the thermostat housing may not have been fitted with a retention
Bulletin:: JTB00534NAS
Component:: 162300 structure:body:door
Summary:: Situation: the windows may not lower/raise when using the driver's door switchpack. upon diagnosis, diagnostic trouble code (dtc) u200d-11 is found to be stored in the driver door module (ddm).
Bulletin:: SSM73022
Component:: 060000 engine (pws)
Summary:: Issue: customer may report an oil leak from the underside rear of the vehicle.
Bulletin:: SSM73074
Component:: 353000 equipment:electrical
Summary:: Issue: when the vehicle is received it is found that the transit bag is 1) ripped and the sd card is missing. 2) the sd card is for the incorrect region. 3) the sd card is missing but the transit bag is intact.
Bulletin:: K444NAS1
Component:: 110000 electrical system
Summary:: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve
Bulletin:: SSM73094
Component:: 063000 engine and engine cooling:exhaust system
Summary:: Issue: excessive vibration of vehicle and exhaust system when stationary at idle and/or dtc p245b-84 (dtc will only be present on 2.0 diesel engines).
Bulletin:: 6-341NAS
Component:: 353000 equipment:electrical
Summary:: Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an
Bulletin:: 6-339NAS2
Component:: 118000 electrical system: software
Summary:: Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol© touch pro? system. some customers may have experienced infotainment issues and this sof
Bulletin:: 6-302NAS4
Component:: 060000 engine and engine cooling
Summary:: Description of issue: an issue has been identified on a limited number of vehicles fitted with the 3.0l v6 supercharged engine within the affected vehicle range where the coolant hose from the thermostat housing may not have been fitted wit
Bulletin:: K417NAS1
Component:: 020000 suspension
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases a metallic 'creak' noise may be heard from the rear wheel
Bulletin:: K430NAS1
Component:: 134000 visibility:sun roof assembly
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the roof opening glass panel cannot be closed and/or the wind deflector spring may become displaced.
Bulletin:: K440NAS1
Component:: 020000 suspension
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the gaiter on the front suspension front/forward lower con
Bulletin:: JTB00518NAS2
Component:: 060000 engine and engine cooling
Summary:: Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. this may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster.
Bulletin:: SSM72758
Component:: 020000 suspension
Summary:: Issue: excessive vibration of vehicle and exhaust system when stationary at idle.
Bulletin:: K445NAS1
Component:: 060000 engine and engine cooling
Summary:: Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overhea
Bulletin:: SSM72557
Component:: 110000 electrical system
Summary:: When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with th
Bulletin:: SSM73054
Component:: 116000 electrical system:ignition
Summary:: Issue: customer may complain that vehicle has intermittent non-start.
Bulletin:: 6-330NAS
Component:: 134000 visibility:sun roof assembly
Summary:: Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the roof opening glass panel cannot be closed and/or the wind deflector spring may become displaced.
Bulletin:: 6-331NAS
Component:: 200000 wheels
Summary:: Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases a metallic 'creak' noise may be heard from the
Bulletin:: 6-332NAS
Component:: 020000 suspension
Summary:: Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the gaiter on the front suspension front/forwar
Bulletin:: 6-334NAS
Component:: 060000 engine and engine cooling
Summary:: Description of issue: a potential issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually le
Bulletin:: JTB00570NAS1
Component:: 030000 brakes (pws)
Summary:: Situation: a creak noise may be evident from the rear of the vehicle when braking, accelerating, and/or cornering.
Bulletin:: H027NAS1
Component:: 060000 engine (pws)
Summary:: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where the engine malfunction indicator lamp (mil) on the instrument cluster may illuminate with no effect on vehicle driveability.
Bulletin:: JTB00549NAS2
Component:: 284100 back over prevention: sensing system: camera
Summary:: Situation: the front parking aid system may sound when no objects are nearby the vehicle.
Bulletin:: H017NAS2
Component:: 353400 equipment:electrical:radio/tape deck/cd etc.
Summary:: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel, not allowing users to select
Bulletin:: JTB00518NAS5
Component:: 060000 engine and engine cooling
Summary:: Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. this may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster.
Bulletin:: JTB00568NAS2
Component:: 162300 structure:body:door
Summary:: Situation: a rattle/knock noise may be evident when closing the front doors or driving slowly over rough ground.
Bulletin:: 6-356NAS
Component:: 060000 engine (pws)
Summary:: Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the engine malfunction indicator lamp (mil) on the instrument cluster may illuminate with no effect on
Bulletin:: 6-355NAS.2
Component:: 353400 equipment:electrical:radio/tape deck/cd etc.
Summary:: Description of issue: an issue has been identified on certain jaguar vehicles within the listed affected vehicle range which may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel, not allowi
Bulletin:: 6-348NAS
Component:: 103700 power train:automatic transmission:torque converter
Summary:: Description of issue an issue has been identified on a limited number of vehicles within the listed affected vehicle range which have had an incorrect torque applied to the front left and right tie-rod adjustment lock nut.
Bulletin:: 6-349NAS
Component:: 110000 electrical system
Summary:: Description of issue an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not
Bulletin:: JTB00380NAS5
Component:: 353600 equipment:air conditioner
Summary:: Inadequate a/c performance may be experienced with the compressor clutch
Bulletin:: JTB00492NAS2
Component:: 113000 electrical system:starter assembly
Summary:: Auto start-stop may be inoperative
Bulletin:: JTB00551NAS1
Component:: 060000 engine (pws)
Summary:: A rubbing noise from the engine compartment may be evident
Bulletin:: K444NAS2
Component:: 350000 equipment
Summary:: Tcu security key was not subject to end of line test and verification
Bulletin:: K452NAS1
Component:: 103700 power train:automatic transmission:torque converter
Summary:: Incorrect torque on front left and righ tie-rod adjustment lock nut
Bulletin:: K455NAS1
Component:: 350000 equipment
Summary:: Usb network between usb hub and digital disc player does not match specification
Bulletin:: SSM73249
Component:: 060000 engine and engine cooling
Summary:: Coolant leaking from coolant resrvior cap
Bulletin:: SSM73285
Component:: 185000 vehicle speed control:cruise control
Summary:: Heads up display does not display cruise control value below 20mph or 20kph
Bulletin:: SSM73298
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Tcu fails activation and dtc u2109 flagged
Bulletin:: JTB00557NAS1
Component:: 117000 digital instrument panel
Summary:: Adaptive dynamics fault message displayed in instrument cluster
Bulletin:: SSM73201
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Dtcs may be flagged p0404-77/84, p042e-72 or p042f-73
Bulletin:: SSM73301
Component:: 060000 engine (pws)
Summary:: Issue: aj200d - engine oil level shows a lower reading than the maximum mark on the oil level indicator.
Bulletin:: SSM73304
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Issue: customers may report the engine management light (mil) is illuminated with the possibility of a ?traction reduced - 2 wheel drive only? warning message displayed within the instrument cluster message centre and dtc?s p1888-18, p188
Bulletin:: SSM72933
Component:: 010000 steering
Summary:: issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761.
Bulletin:: JTB00549NAS1
Component:: 110000 electrical system
Summary:: Situation: the front parking aid system may sound when no objects are nearby the vehicle.
Bulletin:: SSM73310
Component:: 110000 electrical system
Summary:: Issue: sim card does not latch in sim slot or cannot be read.
Bulletin:: SSM73139
Component:: 353500 equipment:electrical:navigational system(global positioning system)
Summary:: Issue: users might be experiencing an issue where the navigation guidance may not work. when navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
Bulletin:: K437NAS5
Component:: 118000 electrical system: software
Summary:: Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol® touch pro? system. some customers may have experienced infotainment issues and this software upgra
Bulletin:: SSM72926
Component:: 110000 electrical system
Summary:: Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
Bulletin:: JTB00553NAS1
Component:: 110000 electrical system
Summary:: Situation: the roof blind may not open correctly. upon diagnosis, diagnostic trouble code (dtc) b13cb-87 may be stored.
Bulletin:: SSM73473
Component:: 010000 steering
Summary:: Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
Bulletin:: JTB00574NAS1
Component:: 110000 electrical system
Summary:: Situation: a 'restricted performance' message may be displayed in the instrument cluster (ic). upon further investigation, diagnostic trouble code (dtc) p062f-44 may be stored in the powertrain control module (pcm).
Bulletin:: K455NAS3
Component:: 350000 equipment
Summary:: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not match the specification r
Bulletin:: H008NAS1
Component:: 010000 steering
Summary:: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers.
Bulletin:: H032NAS1
Component:: 110000 electrical system
Summary:: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may display a 'restricted performance' message in the instrument cluster (ic).
Bulletin:: 6-339NAS
Component:: 118000 electrical system: software
Summary:: Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol® touch pro? system. some customers may have experienced infotainment issues and this sof
Bulletin:: 6-359NAS
Component:: 010000 steering
Summary:: Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers.
Bulletin:: 6-349NAS
Component:: 353400 equipment:electrical:radio/tape deck/cd etc.
Summary:: Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not ma
Bulletin:: 6-361NAS
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may display a 'restricted performance' message in the instrument cluster (ic).
Bulletin:: SSM72933
Component:: 010000 steering
Summary:: issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761.
Bulletin:: SSM73549
Component:: 110000 electrical system
Summary:: Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure ? recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the
Bulletin:: SSM73298
Component:: 110000 electrical system
Summary:: Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
Bulletin:: H037NAS2
Component:: 010000 steering
Summary:: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. water or other contaminants
Bulletin:: JTB00552NAS3
Component:: 118000 electrical system: software
Summary:: Situation: in response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa
Bulletin:: JTB00572NAS1
Component:: 110000 electrical system
Summary:: Situation: the engine malfunction indicator lamp (mil) may be illuminated and the message 'restricted performance' may be displayed on the instrument cluster (ic). upon further diagnosis, diagnostic trouble code (dtc) p062f is stored in the
Bulletin:: JTB00578NAS1
Component:: 110000 electrical system
Summary:: Situation: the keyless entry system lock function may not operate or operates intermittently.
Bulletin:: SSM73095
Component:: 061200 engine and engine cooling:engine:diesel
Summary:: Issue: ingenium i4 2.0l diesel vehicles which are logging p026a-77 - charge air cooler efficiency below threshold and p023b-11 - charge air cooler coolant pump control circuit low - circuit short to ground within the powertrain control modu
Bulletin:: SSM73554
Component:: 110000 electrical system
Summary:: Issue: park distance control (pdc) audio tones inconsistent with visual display.
Bulletin:: 6-365NAS2
Component:: 010000 steering
Summary:: Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditio
Bulletin:: SSM73473
Component:: 010000 steering
Summary:: Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
Bulletin:: SSM73492
Component:: 010000 steering
Summary:: Issue: a customer may report a concern relating to a noise from the right hand front wheel area at slow speeds. the noise is more evident when a slight steering input is applied to the steering wheel. the noise may be evident up to speeds o
Bulletin:: JTB00575NAS1
Component:: 110000 electrical system
Summary:: Situation: on vehicles fitted with the incontrol© touch? information and entertainment system, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the jaguar logo.
Bulletin:: JTB00579NAS1
Component:: 103000 power train:automatic transmission
Summary:: Situation: one or more of the following may be evident: ? '2 wheel drive only traction reduced' message is displayed on the instrument cluster. ? the malfunction indicator lamp (mil) is illuminated on the instrument cluster. during diagnos
Bulletin:: JTB00567NAS1
Component:: 356000 equipment adaptive
Summary:: Situation: a creak noise may be evident from the front bulkhead.
Bulletin:: SSM73543
Component:: 353500 equipment:electrical:navigational system(global positioning system)
Summary:: Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
Bulletin:: JTB00591NAS1
Component:: 220000 seats
Summary:: Situation: the front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. this affects only vehicles with light oyster color seat trim.
Bulletin:: JTB00595NAS1
Component:: 138110 visibility:defroster/defogger system:windshield:blower
Summary:: Situation: the windshield finisher may be loose and/or wind noise may be evident from the a-pillar area.
Bulletin:: JTB00582NAS1
Component:: 162200 structure:body:bumpers
Summary:: Situation: only on vehicles with standard front bumpers, the front bumper lower center lip may distort at high speed, detach from the front bumper, and/or create a noise from the front of the vehicle at high speed.
Bulletin:: JTB00592NAS1
Component:: 130000 visibility
Summary:: Situation: the lighting control switch and/or the wiper control switch may not operate or operates intermittently.
Bulletin:: JTB00593NAS1
Component:: 118000 electrical system: software
Summary:: Situation: in response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions:? introduction of text
Bulletin:: SSM58558
Component:: 030000 brakes (pws)
Summary:: Issue: submitting a brake noise epqr
Bulletin:: JTB00552NAS4
Component:: 118000 electrical system: software
Summary:: Situation: in response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa
Bulletin:: H037NAS3
Component:: 010000 steering
Summary:: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. water or other contaminants
Bulletin:: SSM73588
Component:: 110000 electrical system
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:: 6-341NAS2
Component:: 118000 electrical system: software
Summary:: Description of issue:an issue has been identified on a limited number of vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an e
Bulletin:: K444NAS3
Component:: 118000 electrical system: software
Summary:: Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve
Bulletin:: 6-365NAS3
Component:: 010000 steering
Summary:: Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather condition
Bulletin:: SSM73588
Component:: 111000 electrical system:battery
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:: SSM73588 Attachm
Component:: 111000 electrical system:battery
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:: SSM73588 Attachm
Component:: 111000 electrical system:battery
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:: JTB00593NAS2
Component:: 118000 electrical system: software
Summary:: In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message
Bulletin:: JTB00547NAS2
Component:: 110000 electrical system
Summary:: The anti-lock brake system (abs) warning light may be illuminated in the instrument cluster. upon further inspection, diagnostic trouble code (dtc) c0031-2f, c0031-29, c0031-31, c0031-62, c0034-2f, c0034-29, c0034-41, and/or c0034-62 may be
Bulletin:: JTB00590NAS1
Component:: 350000 equipment
Summary:: A rattle noise from underneath the vehicle may be evident.
Bulletin:: SSM73632
Component:: 110000 electrical system
Summary:: Issue: mil illuminated with p21c5-64 stored in powertrain control module (pcm)
Bulletin:: SSM73633
Component:: 110000 electrical system
Summary:: Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
Bulletin:: JTB00492NAS3
Component:: 113000 electrical system:starter assembly
Summary:: The auto stop/start system may be inoperative.
Bulletin:: JTB00576NAS1
Component:: 110000 electrical system
Summary:: An autonomous emergency braking (aeb) warning message -- 'aeb not available' or 'aeb initializing' -- may be displayed on the instrument cluster (ic). the aeb feature would not be available for the remainder of the ignition cycle.
Bulletin:: JTB00577NAS1
Component:: 350000 equipment
Summary:: A rubbing noise from the front of the vehicle at low speeds may be evident.
Bulletin:: SSM73588
Component:: 111000 electrical system:battery
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
Bulletin:: SSM73588 Attachm
Component:: 111000 electrical system:battery
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
Bulletin:: SSM73588 Attachm
Component:: 111000 electrical system:battery
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
Bulletin:: SSM72865
Component:: 080000 fuel system, diesel
Summary:: Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:: SSM72865 Attachm
Component:: 080000 fuel system, diesel
Summary:: Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:: JTB00599NAS1
Component:: 060000 engine (pws)
Summary:: Engine mil illuminated with dtc p21c5-64 stored
Bulletin:: SSM73671
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:: SSM73671 Attachm
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:: SSM73599
Component:: 080000 fuel system, diesel
Summary:: Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
Bulletin:: JA17TE-09
Component:: 020000 suspension
Summary:: Temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:: SSM73700
Component:: 118000 electrical system: software
Summary:: Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
Bulletin:: SSM73511
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Issue: jaguar headlining cleaning products
Bulletin:: SSM73542
Component:: 060000 engine (pws)
Summary:: Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
Bulletin:: SSM73201
Component:: 117000 digital instrument panel
Summary:: Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td
Bulletin:: SSM73473
Component:: 011000 steering:wheel and handle bar
Summary:: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
Bulletin:: SSM73473 Attachm
Component:: 011000 steering:wheel and handle bar
Summary:: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
Bulletin:: SSM73707
Component:: 030000 brakes (pws)
Summary:: Issue: a customer may report a squeal noise coming from the rear brakes during braking.
Bulletin:: SSM73707 Attachm
Component:: 030000 brakes (pws)
Summary:: Issue: a customer may report a squeal noise coming from the rear brakes during braking.
Bulletin:: SSM73707 Attachm
Component:: 030000 brakes (pws)
Summary:: Issue: a customer may report a squeal noise coming from the rear brakes during braking.
Bulletin:: SSM73588
Component:: 111000 electrical system:battery
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
Bulletin:: SSM73588 Attachm
Component:: 111000 electrical system:battery
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
Bulletin:: SSM73588 Attachm
Component:: 111000 electrical system:battery
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours
Bulletin:: SSM72865
Component:: 073200 fuel system, gasoline:fuel injection system:injectors
Summary:: Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:: SSM72865 Attachm
Component:: 073200 fuel system, gasoline:fuel injection system:injectors
Summary:: Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
Bulletin:: JTB00599NAS1
Component:: 118000 electrical system: software
Summary:: Engine mil illuminated with dtc p21c5-64 stored
Bulletin:: SSM73671
Component:: 061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:: A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:: SSM73671 Attachm
Component:: 061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:: A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged
Bulletin:: SSM73603
Component:: 070000 fuel system, gasoline
Summary:: Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel.
Bulletin:: SSM73599
Component:: 061200 engine and engine cooling:engine:diesel
Summary:: Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary.
Bulletin:: JTB00556NAS1
Component:: 062200 engine and engine cooling:cooling system:fan
Summary:: The electric cooling fans may continue to operate, causing a noise from the engine compartment. the engine malfunction indicator lamp (mil) may also be illuminated with diagnostic trouble code (dtc) p0116-24 stored.
Bulletin:: JA17TE-09
Component:: 118000 electrical system: software
Summary:: Temporary suspension of 17c next generation infotainment (ngi) download
Bulletin:: SSM73700
Component:: 118000 electrical system: software
Summary:: Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
Bulletin:: SSM73511
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Issue: jaguar headlining cleaning products
Bulletin:: SSM73542
Component:: 060000 engine (pws)
Summary:: Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun.
Bulletin:: SSM73201
Component:: 060000 engine (pws)
Summary:: Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td
Bulletin:: SSM73473
Component:: 011000 steering:wheel and handle bar
Summary:: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
Bulletin:: SSM73473 Attachm
Component:: 011000 steering:wheel and handle bar
Summary:: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle
Bulletin:: SSM73707
Component:: 030000 brakes (pws)
Summary:: Issue: a customer may report a squeal noise coming from the rear brakes during braking.
Bulletin:: SSM73707 Attachm
Component:: 030000 brakes (pws)
Summary:: Issue: a customer may report a squeal noise coming from the rear brakes during braking.
Bulletin:: SSM73707 Attachm
Component:: 030000 brakes (pws)
Summary:: Issue: a customer may report a squeal noise coming from the rear brakes during braking.
Bulletin:: SFCC_14DEC17
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Presentation from dealer shop foreman conference call
Bulletin:: SSM73381
Component:: 160000 structure
Summary:: Issue: body panel(s)unibody
Bulletin:: SSM73410
Component:: 100000 power train
Summary:: issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
Bulletin:: SSM73384
Component:: 100000 power train
Summary:: Issue: rear differential oil leak evident from the pinion seal.
Bulletin:: SSM72933
Component:: 010000 steering
Summary:: Issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761.
Bulletin:: SSM73442
Component:: 117000 digital instrument panel
Summary:: Issue: a customer may express a concern that a 'restricted performance' message is displayed in the instrument cluster (ic).
Bulletin:: JTB00515NAS2
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: The engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p025c-11 stored in the powertrain control module (pcm).
Bulletin:: SFCC_08MAR18
Component:: 355200 equipment:other:owners/service/other manual
Summary:: Jaguar land rover shop foreman conference call
Bulletin:: SSM73788
Component:: 060000 engine and engine cooling
Summary:: Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
Bulletin:: SSM73788 Attachm
Component:: 060000 engine and engine cooling
Summary:: Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
Bulletin:: SSM73788 Attachm
Component:: 060000 engine and engine cooling
Summary:: Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
Bulletin:: SSM73788 Attachm
Component:: 060000 engine and engine cooling
Summary:: Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
Bulletin:: SSM73788 Attachm
Component:: 060000 engine and engine cooling
Summary:: Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos
Bulletin:: SSM73795
Component:: 350000 equipment
Summary:: Issue: additional reinforcing plate is required when fitting the following accessory parts to f-pace deployable side steps, fixed side steps, side tubes
Bulletin:: SSM73795 Attachm
Component:: 350000 equipment
Summary:: Issue: additional reinforcing plate is required when fitting the following accessory parts to f-pace deployable side steps, fixed side steps, side tubes
Bulletin:: SSM73798
Component:: 118000 electrical system: software
Summary:: Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:: JTB00575NAS2
Component:: 350000 equipment
Summary:: On vehicles fitted with the incontrol® touch? information and entertainment system, the system may intermittently, and without user input, 'reset' -- the touchsceen will become blank and then display the jaguar logo.
Bulletin:: JTB00606NAS1
Component:: 350000 equipment
Summary:: The incontrol® secure system may incorrectly identify the vehicle as stolen after crossing an international border. this will result in the telematics service provider contacting the customer to confirm if theft has occurred. until the cust
Bulletin:: JTB00534NAS2
Component:: 133000 visibility:power window devices and controls
Summary:: The windows may not lower/raise when using the driver's door switchpack. upon diagnosis, diagnostic trouble code (dtc) u200d-11 is found to be stored in the driver door module (ddm).
Bulletin:: SSM73588
Component:: 111000 electrical system:battery
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:: SSM73588 Attachm
Component:: 111000 electrical system:battery
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:: SSM73588 Attachm
Component:: 111000 electrical system:battery
Summary:: Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours.
Bulletin:: JTB00578NAS2
Component:: 110000 electrical system
Summary:: The keyless entry system lock function may not operate or operates intermittently.
Bulletin:: SSM73809
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: Issue: powertrain transmission module learn adaption routine has been instated on sdd/pathfinder.
Bulletin:: SSM73814
Component:: 060000 engine (pws)
Summary:: Issue: customer reports that, intermittently, the vehicle will not crank.
Bulletin:: SSM73793
Component:: 353400 equipment:electrical:radio/tape deck/cd etc.
Summary:: Issue: in some cases vehicles that have been updated to incontrol touch pro version 17c4, the infotainment system can no longer process voice inputs or outputs. common symptoms are reported as: voice commands are not recognized. voice outpu
Bulletin:: JTB00619NAS1
Component:: 110000 electrical system
Summary:: The 'hood open' warning message may be displayed on the instrument cluster (ic) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched
Bulletin:: SSM73822
Component:: 011000 steering:wheel and handle bar
Summary:: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
Bulletin:: SSM73822 Attachm
Component:: 011000 steering:wheel and handle bar
Summary:: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
Bulletin:: SSM73824
Component:: 111000 electrical system:battery
Summary:: Action: when completing primary battery diagnosis for eco stop concerns, it is recommended to use the midtronics grx-3080 battery tester. jlr are currrently investigating a hand held battery tester to replace the midtronics exp-1080. the mi
Bulletin:: SSM73813
Component:: 131000 visibility:windshield
Summary:: Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
Bulletin:: SSM73813 Attachm
Component:: 131000 visibility:windshield
Summary:: Issue: jlr quality are investigating issues with cracks in front windscreens on f-pace x761 xj x351 xf x260 xe x760 f-type x152
Bulletin:: H059NAS1
Component:: 060000 engine (pws)
Summary:: An issue has been identified on certain vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. investigations have highlighted that the noise is related to the engine balance shaf
Bulletin:: 6-379NAS
Component:: 060000 engine (pws)
Summary:: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. investigations have highlighted that the noise is related to th
Bulletin:: JTB00518NAS3
Component:: 060000 engine (pws)
Summary:: Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. this may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster.
Bulletin:: SSM72925
Component:: 103300 power train:automatic transmission:gear position indication (prndl)
Summary:: Issue: exterior door mirror dip position does not always return to previously set position when reverse gear is engaged and then changed back to drive.
Bulletin:: SSM73030
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: Issue: jlr are investigating x260/x760/x761 ingenium i4 2.0l diesel powertrain control module (pcm) logging dtc p062f- 44 - eeprom error.
Bulletin:: SSM73019
Component:: 271000 lane departure: warning
Summary:: Issue the image processing module a (ipma module, forward looking camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the lane keep assist(lka) and lane departure warning(ldw) features. t
Bulletin:: JTB00634NAS1
Component:: 160000 structure
Summary:: On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
Bulletin:: SSM73798
Component:: 110000 electrical system
Summary:: Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:: JTB00567NAS2
Component:: 160000 structure
Summary:: A creak noise may be evident from the front bulkhead.
Bulletin:: JTB00633NAS1
Component:: 050000 parking brake
Summary:: The electric park brake (epb) may not release fully and the brake warning lamp will illuminate on the instrument cluster with the warning message 'recalibrate epb' displayed in the message center.
Bulletin:: H037NAS4
Component:: 010000 steering
Summary:: An issue has been identified on certain vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. water or other contaminants may be abl
Bulletin:: 6-365NAS4
Component:: 010000 steering
Summary:: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. water or other cont
Bulletin:: SFCC_10MAY18_11
Component:: 060000 engine and engine cooling
Summary:: "no restarts in xxxx miles" and def dosing malfunction message
Bulletin:: SSM72673
Component:: 162900 structure:body:roof and pillars
Summary:: Issue: panoramic opening roof - fixed glass panel emits a tick sound when braking heavily, cornering fast or driving over an uneven surface.
Bulletin:: SSM72673 Attachm
Component:: 160000 structure
Summary:: Issue: panoramic opening roof - fixed glass panel emits a tick sound when braking heavily, cornering fast or driving over an uneven surface.
Bulletin:: SSM73728
Component:: 110000 electrical system
Summary:: Issue: the customer is unable to start their vehicle or a warning message displayed on the instrument cluster "re-start will not be possible in xxxx miles". any of the following dtc's may have been triggered: p203b, p203c, p203d, p215c. alt
Bulletin:: SSM72598
Component:: 350000 equipment
Summary:: Issue: when diagnosisng the touch screen the dtc b14ad-96 is displayed.
Bulletin:: SSM73462
Component:: 350000 equipment
Summary:: Issue: 1/ when the iphone is connected to bluetooth, the user gets an incoming call. the user will not be able to hear the callers voice. in order to hear the voice the user has to go to the phone screen options and select the vehicle phone
Bulletin:: SSM73798.1
Component:: 110000 electrical system
Summary:: Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:: JTB00609NAS2
Component:: 160000 structure
Summary:: A boom noise may be heard in the passenger compartment when the vehicle is in motion.
Bulletin:: JTB00457NAS1
Component:: 060000 engine and engine cooling
Summary:: A whine or whistle noise from the exhaust system may be evident when the engine is between 1,700-2,000 revolutions per minute (rpm). this noise may also be heard inside the passenger compartment when driving at low speeds up to 64 km/h (40
Bulletin:: JTB00527NAS3
Component:: 110000 electrical system
Summary:: The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through tracks, and/or 'locks up.' on-screen commands and eject cd may also fail to operate. an ignition cycle usually temporarily re
Bulletin:: JTB00622NAS1
Component:: 060000 engine and engine cooling
Summary:: A resonance/vibration may be felt through the vehicle body, seating, and steering wheel when the engine is between 1,500-2,200 revolutions per minute (rpm).
Bulletin:: SSM73839
Component:: 061200 engine and engine cooling:engine:diesel
Summary:: Issue: a concern has been identified on certain xf, xe and f-pace vehicles equipped with the ingenium 2.0l diesel engine which may exhibit an audible engine whine detectable within the cabin
Bulletin:: SSM73852
Component:: 110000 electrical system
Summary:: issue: customer may complain that ? gearbox fault is displayed on the instrument cluster (ic) flashing ?d? on the transmission control switch and/or instrument cluster (ic) following an eco stop/start event.
Bulletin:: SSM73798
Component:: 118000 electrical system: software
Summary:: Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:: SSM73824
Component:: 060000 engine and engine cooling
Summary:: Customers report the eco stop/start is not working. retailers are testing the primary battery using the midtronics exp-1080 tester which is reporting the battery is serviceable. the vehicle then returns with the same customer concern of eco
Bulletin:: SSM73853
Component:: 160000 structure
Summary:: Issue: f-pace / x761 17my onwards. customers report scratches to the tailgate closing panel trim and latch. see attached pictures of the scratches to the trim. the 'soft close' function may also not work.
Bulletin:: SSM73814
Component:: 060000 engine and engine cooling
Summary:: Issue: customer reports that, intermittently, the vehicle will not crank.
Bulletin:: SFCC -12APR18- 0
Component:: 060000 engine and engine cooling
Summary:: Customersmay report a ?diesel exhaust fluid (def) dosing malfunction?, ?no restarts in xxxx miles? message displays on the instrument cluster and check engine (cel) lamp illumination.
Bulletin:: SSM73671
Component:: 110000 electrical system
Summary:: A customer may report one or more of: lack of power, restricted performance displayed on instrument cluster (ic), malfunction indicator light (mil) appears on instrument cluster (ic).
Bulletin:: SSM72620
Component:: 134000 visibility:sun roof assembly
Summary:: Issue: removal of the inner cover damages the securing features which will result in rattles and poor appearance when the trim is refitted
Bulletin:: SSM73861
Component:: 131000 visibility:windshield
Summary:: Issue: windscreen cracked
Bulletin:: SSM72960
Component:: 353000 equipment:electrical
Summary:: Issue: tunescan does not operate, scrolling window animation is constantly running.
Bulletin:: SSM73798
Component:: 110000 electrical system
Summary:: Issue: in some cases, vehicle functionality concerns have been identified which either prevent the software update to the incontrol touch pro system, or cause system functionality concerns after the infotainment system was successfully upda
Bulletin:: H017NAS3
Component:: 118000 electrical system: software
Summary:: An issue has been identified on certain vehicles within the listed affected vehicle range which may experience the satellite digital audio radio service (sdars) system 'freeze' on the current channel, not allowing users to select another ch
Bulletin:: SSM73888
Component:: 190000 tires
Summary:: Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:: SSM73888 Attachm
Component:: 190000 tires
Summary:: Issue: low speed manoeuvring front tyre skipping phenomenon
Bulletin:: SSM73930
Component:: 118000 electrical system: software
Summary:: Issue: in some cases, vehicles that have been updated to incontrol touch pro with version 18b, the infotainment system can no longer provide navigation destination entry via voice control.
Bulletin:: SSM73929 Attachm
Component:: 034500 service brakes, hydraulic:foundation components:disc
Summary:: Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:: SSM73929 Attachm
Component:: 034500 service brakes, hydraulic:foundation components:disc
Summary:: Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:: JTB00552NAS6
Component:: 118000 electrical system: software
Summary:: In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
Bulletin:: SSM74000
Component:: 118000 electrical system: software
Summary:: Issue: jaguar land rover has identified concerns that affects the update of the infotainment master controller (imc) .the concern occurs when updating to phase 4.0 using pathfinder 180
Bulletin:: H059NAS2
Component:: 060000 engine (pws)
Summary:: An issue has been identified on certain vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. investigations have highlighted that the noise is related to the engine balance shaf
Bulletin:: 6-379NAS2
Component:: 060000 engine (pws)
Summary:: An issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may exhibit an audible engine whine noise within the cabin. investigations have highlighted that the noise is related to the
Bulletin:: SSM73975
Component:: 060000 engine (pws)
Summary:: Issue: jlr have received a number of reports reference timing chain cover plugs. customers may complain of engine oil leaks as these plugs have become loose or come adrift over time.
Bulletin:: JTB00634NAS2
Component:: 160000 structure
Summary:: On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift.
Bulletin:: SSM73960
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:: JTB00617NAS1
Component:: 138000 visibility:defroster/defogger system
Summary:: A noticeable difference may be evident in the temperature between the air blowing through the instrument panel center air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment.
Bulletin:: JTB00570NAS2
Component:: 160000 structure
Summary:: A creak noise may be evident from the rear of the vehicle when braking, accelerating, and/or cornering.
Bulletin:: SSM73690
Component:: 110000 electrical system
Summary:: Issue: customer experiences park brake warning message on instrument cluster. park brake may not release. one or more of the following dtc's may be stored in the anti lock brake system control module: c2007-13 - right motor - circuit open,
Bulletin:: SSM73690 Attachm
Component:: 050000 parking brake
Summary:: Issue: customer experiences park brake warning message on instrument cluster. park brake may not release. one or more of the following dtc's may be stored in the anti lock brake system control module: c2007-13 - right motor - circuit open,
Bulletin:: SSM73690 Attachm
Component:: 110000 electrical system
Summary:: Issue: customer experiences park brake warning message on instrument cluster. park brake may not release. one or more of the following dtc's may be stored in the anti lock brake system control module: c2007-13 - right motor - circuit open,
Bulletin:: SFCC_09AUG18_REV
Component:: 350000 equipment
Summary:: Incontrol touch pro phase 4 customer letter
Bulletin:: SFCC_09AUG18_REV
Component:: 350000 equipment
Summary:: Sim card activation issues
Bulletin:: SFCC_09AUG18_REV
Component:: 110000 electrical system
Summary:: 18c - new face of incontrol touch pro and 18c software improvements
Bulletin:: SFCC_09AUG18_REV
Component:: 110000 electrical system
Summary:: A customer may report "hood open" message displays on ip with hood closed.
Bulletin:: JTB00591NAS2
Component:: 220000 seats
Summary:: The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. this affects only vehicles with light oyster color seat trim.
Bulletin:: SSM74034
Component:: 110000 electrical system
Summary:: Issue: while carrying out the pre delivery inspection (pdi) using pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. the message ?smart key not found? may also appear on
Bulletin:: SSM74054
Component:: 110000 electrical system
Summary:: Issue: ?sos limited availability? warning is displayed on the ic (instrument cluster along with diagnostic trouble code (dtc) u3000-49 logged in the tcu (telematics control unit).
Bulletin:: SSM74048
Component:: 353000 equipment:electrical
Summary:: Issue: customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
Bulletin:: JTB00527NAS4
Component:: 110000 electrical system
Summary:: The digital disc may not eject from the digital disc player or intermittently skips tracks, cycles quickly through tracks, and/or 'locks up.' on-screen commands and eject cd may also fail to operate. an ignition cycle usually temporarily re
Bulletin:: SSM73960.2
Component:: 100000 power train
Summary:: Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil. dtcs p168f-00, p2178-00, or p144c-00 may be stored also.
Bulletin:: SSM73929
Component:: 030000 brakes (pws)
Summary:: Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:: SSM73929 Attachm
Component:: 030000 brakes (pws)
Summary:: Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:: SSM73929 Attachm
Component:: 030000 brakes (pws)
Summary:: Issue: visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
Bulletin:: SSM73948
Component:: 110000 electrical system
Summary:: Issue: customers may report that the stop start function is intermittently not working for long periods of time during a drive cycle.
Bulletin:: SSM73960
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil.
Bulletin:: SSM73966
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: Issue: the customer reports a mil and p144c-00 is observed in the pcm.
Bulletin:: SSM73822
Component:: 010000 steering
Summary:: Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle.
Bulletin:: SSM73984
Component:: 100000 power train
Summary:: Issue: investigations are currently ongoing into specific failures of the transmission oil cooler pipes (part number t4a15334) installed in jaguar f-pace 2017 and 2018 model year vehicles.
Bulletin:: SSM73984 Attachm
Component:: 100000 power train
Summary:: Issue: investigations are currently ongoing into specific failures of the transmission oil cooler pipes (part number t4a15334) installed in jaguar f-pace 2017 and 2018 model year vehicles.
Bulletin:: SSM73960.2
Component:: 103100 power train:automatic transmission:control module (tcm, pcm)
Summary:: Issue: the customer reports reduced performance with p0191-85 observed in the pcm. this may or may not also illuminate the mil
Bulletin:: SSM73994
Component:: 110000 electrical system
Summary:: Issue: the retailer may notice that the vehicle can not be locked or unlocked after a successful pre delivery inspection (pdi) has been completed using pathfinder. the retailer may also notice that the passive start functions does not wor

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