2017 INFINITI Q50 Recalls (4)

Campaign:
16V244000 on 04/25/2016
Component:
Air bags: occupant classification system - ocs (front passenger)
Manufactured:
12/18/2012 - 03/29/2016
Affected:
3,296,947
Defect:
Nissan north america, inc. (nissan) is recalling certain model year 2016-2017 nissan maxima, 2013-2016 nissan altima, nv200, leaf, sentra, and pathfinder, 2014-2016 nissan nv200 taxi, infiniti qx60, qx60 hybrid, and q50 hybrid, 2014-2017 nissan rogue and infiniti q50, 2015-2016 nissan murano, murano hybrid, and chevrolet city express, 2014-2015 nissan pathfinder hybrid, and 2013 infiniti jx35 vehicles. in these vehicles, the front seat passenger occupant classification system (ocs) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. as a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Consequence:
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Correction:
Nissan will notify their owners. chevrolet city express owners will be notified by general motors. dealers will reprogram the air bag control unit (acu) and ocs electronic control unit (ecu) in altima, maxima, murano, rogue, and sentra vehicles, and replace the ocs ecu in leaf, nv200, nv200 taxi, pathfinder, infiniti q50, jx35, and qx60 and chevrolet city express vehicles, free of charge. interim notices were sent to owners on may 31, 2016. owners will receive a second notice when remedy parts become available. owners may contact nissan customer service at 1-800-867-7669, infiniti customer service at 1-888-833-3216 or chevrolet customer service at 1-800-222-1020.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V476000 on 07/30/2017
Component:
Fuel system, gasoline:delivery:fuel pump
Manufactured:
03/09/2015 - 04/04/2017
Affected:
14,192
Defect:
Nissan north america, inc. (nissan) is recalling certain 2016-2018 infiniti q50 and 2017 infiniti q60 vehicles equipped with a 2.0l engine. incorrect fuel pump control module (fpcm) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence:
An engine stall can increase the risk of a crash.
Correction:
Nissan will notify owners, and infiniti dealers will reprogram the fuel pump control module (fpcm) with corrected software, free of charge. the recall began august 29, 2017. owners may contact infiniti customer service at 1-800-662-6200.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V476000 on 07/30/2017
Component:
Electrical system: software
Manufactured:
03/09/2015 - 04/04/2017
Affected:
14,192
Defect:
Nissan north america, inc. (nissan) is recalling certain 2016-2018 infiniti q50 and 2017 infiniti q60 vehicles equipped with a 2.0l engine. incorrect fuel pump control module (fpcm) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Consequence:
An engine stall can increase the risk of a crash.
Correction:
Nissan will notify owners, and infiniti dealers will reprogram the fuel pump control module (fpcm) with corrected software, free of charge. the recall began august 29, 2017. owners may contact infiniti customer service at 1-800-662-6200.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V571000 on 09/17/2017
Component:
Air bags:frontal:driver side inflator module
Manufactured:
12/21/2016 - 01/18/2017
Affected:
814
Defect:
Nissan north america (nissan) is recalling certain 2017 infiniti q50 and q50 hybrid vehicles. the driver's frontal air bag inflator may have been improperly welded.
Consequence:
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
Correction:
Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. the recall began october 30, 2017. owners may contact infiniti customer service at 1-800-662-6200, option 7.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 INFINITI Q50 TSBs (55)

Bulletin:
ITB17-002
Component:
060000 engine (pws)
Summary:
Infiniti; oil leaking around timing control solenoid valve this bulletin does not apply to hybrid vehicles. if you confirm engine oil is leaking from a valve timing control solenoid valve. and the valve timing control solenoid valv
Bulletin:
ITB17-017
Component:
060000 engine (pws)
Summary:
Mil on with dtc p0101, p010b, and/or p0106 this bulletin applies only to vehicles equipped with a v6 twin turbo engine. if you confirm the mil is on with one or more of the following dtcs stored: - p0101 (maf sen/circuit-b1) - p010
Bulletin:
ITB17-018
Component:
021520 suspension:front:control arm:upper ball joint
Summary:
Ball joint axial end play procedure service information when working on the front suspension, use the updated service information in this bulletin along with the electronic service manual (esm). the updated information in this bulletin
Bulletin:
ITB17-026
Component:
071100 fuel system, gasoline:storage:tank assembly
Summary:
Infiniti; fuel tank is slow or difficult to fill if you confirm the fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). important: make sure this incident has been duplicated at a gas station by deale
Bulletin:
ITB17-002a
Component:
060000 engine (pws)
Summary:
Infiniti; oil leaking around valve timing control solenoid valve this bulletin does not apply to hybrid vehicles. this bulletin has been amended. the title has been changed. the parts information and claims information sections have b
Bulletin:
ITB17-039
Component:
115000 electrical system:fuses and circuit breakers
Summary:
Interior lamps inoperative if you confirm the interior lamps are inoperative (including map lamps, 2nd row personal lamps, door panel step lamps, and trunk lamps). note: if this issue should occur, the outside door handle lamps will al
Bulletin:
ITB17-002b
Component:
060000 engine (pws)
Summary:
Infiniti; oil leaking around valve timing control solenoid valve this bulletin has been amended. the parts information section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB17-042a
Component:
063130 engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Summary:
Infiniti; dtc p0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. the applied vehicles and claims information sections have been revised. no other changes have been made. please discard previous version
Bulletin:
ITB11-005c
Component:
200000 wheels
Summary:
Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB12-011h
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Telematics service information this bulletin applies to vehicles equipped with factory navigation system. this bulletin has been amended. information for several 2018 models has been added. no other changes have been made. please disc
Bulletin:
ITB17-050
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
2016-2017 q50 and 2017 q60; mil is on with dtc stored if you confirm the mil is on with one or more of the following dtcs stored: p0544 - (exhaust gas temp sensor 1 b1) p0545 - (exhaust gas temp sensor 1 b1) p0546 - (exhaust gas temp
Bulletin:
ITB16-044a
Component:
060000 engine (pws)
Summary:
2016-2017 q50, 2017 q60, and 2017 qx30 with 2.0l turbo engine; cartridge-style oil filter this bulletin applies only to vehicles equipped with 2.0l turbo engine. this bulletin has been amended. information about how to remove a stuck
Bulletin:
ITB09-015h
Component:
111000 electrical system:battery
Summary:
12 volt battery storage and maintenance for new vehicles in retailer inventory this bulletin has been amended throughout. please discard all previous versions of this bulletin.
Bulletin:
ITB17-036a
Component:
060000 engine (pws)
Summary:
2016-2017 q50 and 2017 q60; engine stops running, mil on with dtc stored this bulletin has been superseded by itb17-044. voluntary safety recall campaign 2016-2017 q50 and 2017 q60 with 2.0l turbo engine; fuel pump control module please
Bulletin:
ITB13-026f
Component:
117000 digital instrument panel
Summary:
Display control unit replacement this bulletin has been amended. modifications have been made to include 2017 q50, q50 hybrid, q60, qx30, qx60 and qx60 hybrid vehicles. no other changes have been made. please discard all previous version
Bulletin:
ITB13-052a
Component:
060000 engine (pws)
Summary:
Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles and make changes to the body of the bulletin. please discard previous versions.
Bulletin:
ITB16-042a
Component:
130000 visibility
Summary:
2014-2017 q60 and q50; power windows do not operate correctly service information if power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - auto-up d
Bulletin:
ITB16-044
Component:
356000 equipment adaptive
Summary:
2016-2017 q50, 2017 q60, and 2017 qx30 with 2.0l turbo engine; cartridge-style oil filter service information - the applied vehicles are equipped with a cartridge-style oil filter. - the filter may be difficult to remove. if this shoul
Bulletin:
ITB16-046
Component:
200000 wheels
Summary:
Esm corrections for front wheel alignment specifications service information for the applied vehicles listed above, some front wheel alignment specifications listed in the electronic service manual (esm), section fsu-front suspension, w
Bulletin:
ITB16-047
Component:
060000 engine (pws)
Summary:
Infiniti; diagnosis information for abs dtc c1130 service information when diagnosing for dtc c1130 (engine signal): ecm related dtcs (p-codes) must be diagnosed, repaired, and dtcs erased first. - dtc c1130 is an abs dtc that indicate
Bulletin:
ITB12-011g
Component:
356000 equipment adaptive
Summary:
Telematics service information this bulletin has been amended. modifications have been made to include 2017 q50, q60, q70, qx60, and qx80 vehicles. no other changes have been made. please discard all previous versions of this bulletin.
Bulletin:
ITB13-026g
Component:
110000 electrical system
Summary:
Display control unit replacement this bulletin has been amended. the applied vehicles section and part 1 of the service procedure have been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB17-060
Component:
110000 electrical system
Summary:
Infiniti; intelligent key initialization procedure stops or will not continue service information when the initialization procedure being performed with a new or existing intelligent key to an applied vehicle is interrupted (the procedu
Bulletin:
ITB17-058
Component:
118000 electrical system: software
Summary:
Introduction infiniti is conducting this voluntary emission recall campaign on certain specific model year 2016-2018 q50 and 2017 q60 vehicles. the engine control module (ecm) will be reprogrammed so that in the event of an automatic trans
Bulletin:
ITB00-024g
Component:
030000 brakes (pws)
Summary:
Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. also, tips for using the procut? brake lathe were added on page 8, and a brake noise diagnostic works
Bulletin:
ITB09-039e
Component:
131000 visibility:windshield
Summary:
Windshield cracking this bulletin has been amended to apply to the latest models and model years. also, warranty information on pages 1 and 8 has been updated. no other changes have been made. please discard previous versions of this bul
Bulletin:
ITB12-011i
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Telematics service information this bulletin applies to vehicles that are equipped with factory navigation system. this bulletin has been amended. changes have been made throughout. you must read the entire bulletin to understand all
Bulletin:
ITB17-009a
Component:
132000 visibility:glass, side/rear
Summary:
Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. no other changes have been made. please discard previous versions of thi
Bulletin:
ITB17-054
Component:
060000 engine and engine cooling
Summary:
2016-2018 q50 and 2017-2018 q60; charge air cooler cooling system service information this bulletin applies to vehicles equipped with vr30ddtt v6 engine. service information whenever either or both charge air coolers (intercooler) on
Bulletin:
ITB17-055
Component:
350000 equipment
Summary:
Infiniti; intelligent key identification and registration tips this bulletin applies to vehicles equipped with intelligent key only. service information when replacing or adding an intelligent key, it is very important to make sure t
Bulletin:
ITB12-011j
Component:
110000 electrical system
Summary:
Telematics service information this bulletin has been amended. a correction was made to the service procedure on page 15. no other changes were made. please discard previous versions of this bulletin.
Bulletin:
ITB18-002
Component:
120000 exterior lighting
Summary:
2017 q50 and q50 hybrid; sonar system does not display red indicator when close to object if you confirm when a center or corner sonar sensor in an applied vehicle is close to an object while the sonar system is on: - the sonar indicat
Bulletin:
ITB18-003
Component:
355100 equipment:other:labels
Summary:
Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. service information the national highway traffic safety administration (nhtsa
Bulletin:
ITB13-026h
Component:
355200 equipment:other:owners/service/other manual
Summary:
Display control unit replacement this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB18-005
Component:
355200 equipment:other:owners/service/other manual
Summary:
Adas system dtc c1a03, c1a04, and/or c1b01 service information service information if the following icc/adas codes are stored, make sure to follow the diagnostic procedures in the electronic service manual (esm) before replacing any par
Bulletin:
ITB18-010
Component:
355200 equipment:other:owners/service/other manual
Summary:
Infiniti; service information for dtcs b2ef0 and b130c this bulletin applies only to vehicles equipped with telematics. service information diagnostic information in the electronic service manuals (esm) for the following dtcs may be
Bulletin:
ITB13-052b
Component:
060000 engine (pws)
Summary:
Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. no other changes were made. please discard previous versions of this bulletin.
Bulletin:
ITB17-004a
Component:
060000 engine (pws)
Summary:
2016-2017 q50 and 2017 q60; accessory drive belt noisy or has come off this bulletin applies only to vehicles equipped with a v6 twin turbo engine. this bulletin has been amended to add 2017 q50 to the title, applied vehicles, and app
Bulletin:
ITB18-005a
Component:
036400 service brakes, hydraulic:antilock:abs warning light
Summary:
Adas system dtc c1a03, c1a04, and/or c1b01 service information this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB18-010a
Component:
110000 electrical system
Summary:
Infiniti; service information for dtcs b2ef0 and b130c this bulletin applies only to vehicles equipped with telematics. this bulletin has been amended to correct a dtc listed in the service information. no other changes have been made
Bulletin:
IPSB17-130
Component:
350000 equipment
Summary:
Dbs enhancement: custom vin campaign report infiniti is pleased to announce the availability of a new dbs enhancement to the service > campaign screen: custom vin campaign report. the tool identifies open campaigns on a customized vin li
Bulletin:
ITB00-024h
Component:
030000 brakes (pws)
Summary:
Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended. the publication date has been revised to include the latest models and years. no other changes have been made. please discard previous versions of this bu
Bulletin:
ITB03-051L
Component:
121000 exterior lighting:headlights
Summary:
Headlamp fogging this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB11-005d
Component:
200000 wheels
Summary:
Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
Bulletin:
ITB12-011k
Component:
118000 electrical system: software
Summary:
Telematics service information this bulletin has been amended. changes have been made throughout. it is necessary to read the revised procedure(s) in entirety to properly perform the action(s). please discard previous versions of this bu
Bulletin:
ITB16-046a
Component:
020000 suspension
Summary:
Revised wheel alignment specifications this bulletin has been amended. the applied vehicles were updated with new models and model years. no other changes have been made. discard previous versions of this bulletin.
Bulletin:
ITB18-021
Component:
010000 steering
Summary:
Dast calibration (mode1) incomplete or c13e9-00/c13eb-00 unable to erase this bulletin applies only to vehicles equipped with direct adaptive steering (dast). service information this bulletin has information for two services for whi
Bulletin:
P8314
Component:
070000 fuel system, gasoline
Summary:
Campaign bulletin fuel hose voluntary service campaign this bulletin applies only to vehicles equipped with a m274 2.0l engine. ***** retailer announcement ***** infiniti is conducting a voluntary service campaign to replace the lo
Bulletin:
ITB18-024
Component:
060000 engine and engine cooling
Summary:
Voluntary service campaign q50 and q60 with 2.0l engine; low pressure fuel line this bulletin applies only to vehicles equipped with a 2.0l turbo gasoline engine. introduction infiniti is conducting this voluntary service campaign o
Bulletin:
ITB13-044f
Component:
070000 fuel system, gasoline
Summary:
All model year 2012 and newer infiniti vehicles; evap leak dtc p0442, p0455, p0456 information this bulletin has been amended. the publication date has been revised to include the latest models and model years, and the service procedure
Bulletin:
ITB17-026a
Component:
070000 fuel system, gasoline
Summary:
Infiniti; fuel tank is extremely difficult to fill if customer reports: customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
Bulletin:
Revision 1-IEVAP
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin the announcement from march 21, 2017 has been revised to include: o clarification that the refueling concern is extremely ha
Bulletin:
Revision 1-NEVAP
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Obd ii evap tube warranty enhancement update august 17, 2018 please discard earlier versions of this bulletin. the announcement from march 21, 2017 has been revised to include: - clarification that the refueling concern is extremely h
Bulletin:
IPSB18-218 Retai
Component:
350000 equipment
Summary:
Dbs enhancement: retailed vehicle open campaign report infiniti announced the availability of a new dbs enhancement tool to the service > campaign screen: retailed vehicle open campaign report on july 9, 2018, which identifies owner cont
Bulletin:
ITB12-011l
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Telematics service information this bulletin applies only to vehicles equipped with factory navigation system. this bulletin has been amended to add a required actions by model and year table on page 2, a check off sheet on page 21 an

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