2017 FORD FUSION Recalls (3)
- Campaign:
- 16V874000 on 12/04/2016
- Component:
- Seats:mid/rear assembly
- Manufactured:
- 09/26/2016 - 09/27/2016
- Affected:
- 25
- Defect:
- Ford motor company (ford) is recalling certain 2017 ford fusion vehicles manufactured september 27, 2016, to september 28, 2016. the left rear seat backs pivot pins may have been improperly welded.
- Consequence:
- During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
- Correction:
- Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. the recall began january 10, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 16s43.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V427000 on 07/06/2017
- Component:
- Power train:automatic transmission:torque converter
- Manufactured:
- 05/03/2017 - 06/14/2017
- Affected:
- 6,026
- Defect:
- Ford motor company (ford) is recalling certain 2017 lincoln mkz and ford edge and fusion vehicles. on vehicles with 2.0l gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
- Consequence:
- If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
- Correction:
- Ford or lincoln will notify owners, and dealers will replace the torque converters, free of charge. the recall began august 25, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 17s16.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V167000 on 03/12/2018
- Component:
- Steering:wheel and handle bar
- Manufactured:
- 07/24/2013 - 03/01/2018
- Affected:
- 1,301,986
- Defect:
- Ford motor company (ford) is recalling certain 2014-2018 lincoln mkz and ford fusion vehicles. the steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
- Consequence:
- A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
- Correction:
- Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 18s08.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2017 FORD FUSION TSBs (125)
- Bulletin:
- SSM-45806
- Component:
- 350000 equipment
- Summary:
- Sirius satellite radio - audio cuts out/no signal
- Bulletin:
- SSM-45809
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Sync 3 accessory protocol interface module (apim) dtcs u3000 or b108e or u1a00
- Bulletin:
- TSB-16-0092
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Some 2017 fusion hybrid and energi vehicles built on or before 5/20/2016 may exhibit a concern where the neutral tow enable/disable selection in the instrument panel cluster (ipc) message center menu is not available. there is a powertrain
- Bulletin:
- SSM 46109
- Component:
- 140000 air bags
- Summary:
- Some 2017 fusion/mkz vehicles built on or before 18-aug-2016 may exhibit an air bag lamp. connect the ids and check the rcm for dtcs. if dtc u3000, u2100, u2101, u2300, u0455, u0452, b0080, b141b, b141c, b0054, b140c, b140d, b0057, b140e, a
- Bulletin:
- SSM 46118
- Component:
- 010000 steering
- Summary:
- When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig
- Bulletin:
- SSM 46128
- Component:
- 111000 electrical system:battery
- Summary:
- Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 6/3/2016 may exhibit a discharged battery or a battery drain condition. before performing normal diagnostics, reprogram the driver door module (ddm) to the
- Bulletin:
- SSM 46132
- Component:
- 030000 brakes (pws)
- Summary:
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
- Bulletin:
- SSM 46146
- Component:
- 117000 digital instrument panel
- Summary:
- Some 2017 fusion vehicles built on or before 20-sep-2016 may exhibit a slow to update fuel gauge, erratic fuel gauge reading, inaccurate distance to empty, and/or a fuel gauge that drops fast after a refueling event, with no diagnostic trou
- Bulletin:
- SSM 46151
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only avai
- Bulletin:
- SSM 46153
- Component:
- 199000 tires:pressure monitoring and regulating systems
- Summary:
- Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr
- Bulletin:
- SSM 46158
- Component:
- 350000 equipment
- Summary:
- The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc
- Bulletin:
- SSM 46132
- Component:
- 030000 brakes (pws)
- Summary:
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
- Bulletin:
- 16B27
- Component:
- 120000 exterior lighting
- Summary:
- Certain 2017 model year fusion titanium, platinum, sport, se with luxury package, and energi vehicles - headlamp assembly replacement
- Bulletin:
- TSB16-0100
- Component:
- 110000 electrical system
- Summary:
- Some 2017 fusion plug-in hybrid electric vehicle (phev) built on 5/9/2016 and through 6/14/2016 and 2016 c-max phev vehicles built on 4/27/2016 and through 6/14/2016 may exhibit a no-start condition, illuminated malfunction indicator lamp (
- Bulletin:
- SSM 45926
- Component:
- 100000 power train
- Summary:
- 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit
- Bulletin:
- SSM 45933
- Component:
- 350000 equipment
- Summary:
- Some 2017 fusion vehicles built on and before 5/15/2016 may have a loose content list which indicates the vehicle is equipped with a smokers package. this contents list is incorrect. the smokers package is not a factory option on 2017 fusio
- Bulletin:
- SSM 45968
- Component:
- 110000 electrical system
- Summary:
- Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync sym
- Bulletin:
- SSM 45984
- Component:
- 110000 electrical system
- Summary:
- Some 2017 fusion se fleet vehicles equipped with sync may have a right side instrument cluster display which is blank and does not respond to inputs from the steering wheel controls. this is a normal condition. for fleet vehicles, equipped
- Bulletin:
- SSM 46015
- Component:
- 110000 electrical system
- Summary:
- Some 2017 fusion vehicles equipped with a rotary dial gsm and built on or before 8/9/2016 may experience a no crank/no start condition along with dtcs p0915 and/or p0814. these codes set when the gsm experiences low battery voltage at start
- Bulletin:
- SSM 46022
- Component:
- 010000 steering
- Summary:
- When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig
- Bulletin:
- SSM 46266
- Component:
- 100000 power train
- Summary:
- The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc
- Bulletin:
- SSM 46281
- Component:
- 060000 engine (pws)
- Summary:
- Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu
- Bulletin:
- SSM 46285
- Component:
- 353600 equipment:air conditioner
- Summary:
- Some 2017 fusion hev/phev, c-max hev/phev, and mkz hev vehicles may exhibit an illuminated mil with dtc p0071 and/or degraded hvac performance in automatic mode only with an ambient temperature reading of 50 degrees f displayed in the messa
- Bulletin:
- 16B46
- Component:
- 350000 equipment
- Summary:
- Certain 2017 model year fusion s and se vehicles - missing all-weather floor mats.
- Bulletin:
- SSM 46295
- Component:
- 060000 engine (pws)
- Summary:
- To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
- Bulletin:
- SSM 46297
- Component:
- 350000 equipment
- Summary:
- The ev range after fully charging a 2017 focus electric, c-max/fusion energi may vary after each charge event. the window sticker indicates 0-20 mile range for 2017 cmax energi, 0-21 mile range for 2017 fusion energi. variation of ev range
- Bulletin:
- SSM 46328
- Component:
- 111000 electrical system:battery
- Summary:
- Some 2017 fusion vehicles built on or before 9-aug-2016 may exhibit dtc p0915 with vehicle stuck in park and/or buzz noise from rotary dial gearshift module (gsm). address any additional dtcs first. dtc p0915 sets when battery voltage is lo
- Bulletin:
- SSM 46332
- Component:
- 350000 equipment
- Summary:
- Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
- Bulletin:
- SSM 46341
- Component:
- 060000 engine (pws)
- Summary:
- When servicing a 2.7l or 3.0l ecoboost engine, if the crankshaft pulley is removed, correct reassembly is critical to prevent potential engine failure. this includes installing a new crankshaft pulley bolt and accurately performing each sta
- Bulletin:
- SSM 46348
- Component:
- 350000 equipment
- Summary:
- Some 2017 fusion vehicles equipped with 1.5l engines and a rotary dial shifter may exhibit premature shut off or spit-back during refueling. this concern may be due to the customer turning the ignition off without placing the rotary prnds d
- Bulletin:
- SSM 46349
- Component:
- 353000 equipment:electrical
- Summary:
- Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic system (ids) power door window initializat
- Bulletin:
- SSM 46364
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Some 2017 mkz/continental/fusion vehicles equipped with the 2.7l/3.0l engine and built on or before 6-oct-2016 may exhibit a rough idle in neutral or park at normal operating temperature or after a hot restart, white or blue smoke from the
- Bulletin:
- SSM 46394
- Component:
- 130000 visibility
- Summary:
- Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic system (ids) power door window initializat
- Bulletin:
- SSM 46395
- Component:
- 111000 electrical system:battery
- Summary:
- Some 2017 fusion and mkz vehicles built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be present. if excessive battery drain is present and eliminated with the
- Bulletin:
- SSM 46410
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 fusion hev/phev, c-max hev/phev, and mkz hev vehicles may exhibit an illuminated mil with dtc p0071 and/or degraded hvac performance in automatic mode only with an ambient temperature reading of 50 degrees f displayed in the messa
- Bulletin:
- TSB 16-0150
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p03
- Bulletin:
- SSM 46172
- Component:
- 060000 engine (pws)
- Summary:
- Some 2015-2017 f-150, 2016 mkx, 2015 edge, 2017 fusion, mkz and continental vehicles equipped with a 2.7l/3.0l engine may appear to have low engine oil level if the proper procedures are not followed. refer to the owners guide, maintenance,
- Bulletin:
- SSM 46193
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 fusion vehicles equipped with 1.5l, 2.0l, and 2.5l engines and built on 27-may-2016 and through 30-sep-2016 may exhibit a neutral tow option in the instrument panel cluster (ipc) that does not respond to inputs. this feature is no
- Bulletin:
- TSB 17-0025
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 fusion vehicles equipped with a 1.5l engine and built on or before 17-feb-2017 may exhibit a slow fuel fill and/or spit back during refueling. reprogram the powertrain control module (pcm) to the latest calibration using ids relea
- Bulletin:
- TSB 17-0028
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and an odometer reading 16,000 km (10,000 miles) or above may exhibit low coolant, white exhaust smoke and may also exh
- Bulletin:
- SSM 46433
- Component:
- 111000 electrical system:battery
- Summary:
- Some 2017 fusion and mkz vehicles built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be present. if excessive battery drain is present and eliminated with the
- Bulletin:
- SSM 46438
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil
- Bulletin:
- SSM 46440
- Component:
- 117000 digital instrument panel
- Summary:
- Some 2017 fusion, mkz, continental and mkx with an instrument panel center mounted speaker may exhibit no audio, navigation inoperative, inability to access audio features with all controls including steering wheel switches and voice comman
- Bulletin:
- SSM 46450
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b
- Bulletin:
- SSM 46454
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. this may be due to inadvertent actuation of the fuel door release button by the customer w
- Bulletin:
- SSM 46463
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Some 2017 fusion and mkz vehicles built on or after 01-nov-2016 may exhibit a front window that bounces back and does not close when using the one-touch up feature. reprogram the driver door module (ddm) to the latest calibration using the
- Bulletin:
- SSM 46466
- Component:
- 100000 power train
- Summary:
- The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle body (etb). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a concern
- Bulletin:
- SSM 46491
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Some 2017 fusion and mkz vehicles built on or after 01-nov-2016 may exhibit a front window that bounces back and does not close when using the one-touch up feature. reprogram the driver door module (ddm) to the latest calibration using the
- Bulletin:
- TSB 17-0038
- Component:
- 070000 fuel system, gasoline
- Summary:
- Some 2017 fusion vehicles equipped with a 1.5l engine and built on or before 22-mar-2017 may exhibit a slow fuel fill and/or spit back during refueling. reprogram the powertrain control module (pcm) to the latest calibration using ids relea
- Bulletin:
- TSB 17-2072
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 c-max/fusion hybrid/energi and mkz hybrid vehicles may exhibit an illuminated mil with dtc p0071 stored in the powertrain control module (pcm). this dtc can be set after the vehicle is stored inside a warm location for several hou
- Bulletin:
- TSB 17-2076
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 escape/fusion vehicles equipped with a 2.5l engine and built on or before 2-feb-2017 may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) p0300 and/or p0316 stored in the powertrain contro
- Bulletin:
- SSM 46511
- Component:
- 110000 electrical system
- Summary:
- Some 2017 fusion and mkz vehicles may exhibit an illuminated mil with dtc p068a. address any additional dtcs first. this dtc can set when battery voltage is low or a battery drain condition exits. the root cause of the low battery condition
- Bulletin:
- SSM 46528
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Some 2017 mkz and fusion vehicle built on or before 30-oct-2016, and continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. perform the integrated diagnostic
- Bulletin:
- SSM 46534
- Component:
- 110000 electrical system
- Summary:
- Some 2013-2017 fusion hybrid energi built on or before 24-mar-2017, 2012-2016 focus electric and 2013-2016 c-max energi and equipped with a tcu may exhibit inoperative remote features via myford mobile app, discharged battery, incomplete us
- Bulletin:
- SSM 46544
- Component:
- 133000 visibility:power window devices and controls
- Summary:
- Some 2017 fusion and mkz vehicles built on 01-nov-2016 and through 15-mar-2017 may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. reprogram the driver door mod
- Bulletin:
- TSB 16-0119
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 fusion and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine built on or before 31-aug-2016 may exhibit a lack of power drivability concern with an illuminated malfunction indicator lamp (mil)
- Bulletin:
- TSB 16-0120
- Component:
- 060000 engine (pws)
- Summary:
- Some 2017 fusion and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine and built on or before 31aug2016 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) in the
- Bulletin:
- TSB 16-0130
- Component:
- 060000 engine (pws)
- Summary:
- Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p03
- Bulletin:
- TSB 16-0131
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some 2017 fusion and mkz vehicles equipped with sirius satellite radio and built on or before 31-aug-2016 may exhibit an intermittent concern where the audio cuts out and the radio displays a no signal or acquiring message while driving in
- Bulletin:
- SSM 46048
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2016-2017 ford and lincoln vehicles equipped with sync 3 may have dtcs u3000:04, b108e:12 and/or u1a00:87 present in the apim. if these dtcs are present and no other symptoms are reported by the customer, then clear the dtcs and retest
- Bulletin:
- SSM 46058
- Component:
- 110000 electrical system
- Summary:
- Some 2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only available
- Bulletin:
- SSM 46073
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3
- Bulletin:
- SSM 46076
- Component:
- 060000 engine (pws)
- Summary:
- Some 2016 model year fusion, mkz and c-max hybrid electric vehicles(hev) vehicles equipped with 2.0l dohc gas/electric engines may exhibit mil on with diagnostic trouble code p0137(o2 sensor circuit low voltage (bank 1 sensor 2) in powertra
- Bulletin:
- SSM 46085
- Component:
- 060000 engine (pws)
- Summary:
- The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
- Bulletin:
- SSM 46090
- Component:
- 091200 fuel system, other:storage:fuel gauge system
- Summary:
- Some 2017 fusion vehicles built on or before 20-sep-2016 may exhibit a slow to update fuel gauge, erratic fuel gauge reading, and/or distance to empty (dte) concern after a refueling event with no diagnostic trouble codes (dtcs) stored in p
- Bulletin:
- SSM 46097
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some 2017 fusion/mkz/mkc and continental with all audio systems and 2017 escape with sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. make sure battery is at full state of charge before attemp
- Bulletin:
- SSM 46098
- Component:
- 106000 power train:axle assembly
- Summary:
- 2013-2017 fusion, mkz and c-max hybrid and energi vehicles equipped with hf35 ecvt transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. for service and parts ordering purposes, both are the same. the differe
- Bulletin:
- SSM 46102
- Component:
- 150000 seat belts
- Summary:
- Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
- Bulletin:
- SSM 46686
- Component:
- 110000 electrical system
- Summary:
- Some 2017 fusion and mkz vehicles built on or before 18-feb-2017 and continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. reprogram the driv
- Bulletin:
- SSM 46688
- Component:
- 110000 electrical system
- Summary:
- Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 3-jun-2016 may exhibit a discharged battery or a battery drain condition. before performing normal diagnostics, reprogram the driver door module (ddm) to th
- Bulletin:
- SSM 46702
- Component:
- 118000 electrical system: software
- Summary:
- Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim software. during th
- Bulletin:
- SSM 46703
- Component:
- 356000 equipment adaptive
- Summary:
- Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts
- Bulletin:
- SSM 46810
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some 2017 fusion vehicles equipped with 2.7l and mkz vehicles equipped with 2.0l or 3.0l ecoboost vehicles may exhibit a brake moan noise from the rear when backing up on the first application in the morning. to resolve this concern, replac
- Bulletin:
- SSM 46811
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some 2017 fusion energi plug-in hybrid and mkz hybrid vehicles built on or before 20-apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. to resolve this concern, replace the rear br
- Bulletin:
- SSM 46816
- Component:
- 060000 engine (pws)
- Summary:
- 2017 vehicles equipped with a 2.0l gtdi, 2.3l gtdi, or 2.5l pfi engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched
- Bulletin:
- SSM 46834
- Component:
- 118000 electrical system: software
- Summary:
- Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so
- Bulletin:
- SSM 46840
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Some 2017 fusion energi plug-in hybrid and mkz hybrid vehicles built on or before 20-apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. to resolve this concern, replace the rear br
- Bulletin:
- tsb17-2192
- Component:
- 100000 power train
- Summary:
- Some 2017 and 2018 fusion vehicles equipped with the 2.5l engine and built on or before 18-aug-2017 without active grille shutters may exhibit a concern of a discharged battery. battery drain may be a result of key-off load conditions resul
- Bulletin:
- tsb17-2215
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Some 2017-2018 fusion vehicles equipped with a 2.5l engine and built on or before 18-aug-2017 may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0071 and/or p068a. reprogram the powertrain control module (pcm) using integr
- Bulletin:
- SSM 46854
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some 2017-2018 fusion/mkz/mkc/mkx/continental with all audio systems and 2017-2018 escape with sony audio systems may exhibit an inoperative speed compensation volume feature. do not attempt any repairs at this time. engineering is investig
- Bulletin:
- SSM 46860
- Component:
- 353500 equipment:electrical:navigational system(global positioning system)
- Summary:
- Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and
- Bulletin:
- SSM 46861
- Component:
- 353000 equipment:electrical
- Summary:
- Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
- Bulletin:
- SSM 46870
- Component:
- 010000 steering
- Summary:
- Some 2017-2018 fusion se fleet vehicles equipped with sync may have a right side instrument cluster display which is blank and does not respond to inputs from the steering wheel controls. this is a normal condition. for fleet vehicles, equi
- Bulletin:
- 17-2220
- Component:
- 110000 electrical system
- Summary:
- Some 2017-2018 fusion and mkz vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine and built on or before 29-sep-2017 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) in
- Bulletin:
- 17-2235
- Component:
- 060000 engine (pws)
- Summary:
- Some 2016-2017 edge/mkx, 2017 continental, and 2017 fusion/mkz vehicles equipped with a 2.7l or 3.0l gasoline turbocharged direct injection (gtdi) engine and built on 1-apr-2016 and through 1-jan-2017 may exhibit white or blue smoke from th
- Bulletin:
- SSM 46900
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use
- Bulletin:
- SSM 46901
- Component:
- 110000 electrical system
- Summary:
- Some 2017-2018 fusion/mkz vehicles built on or before 27-oct-2017 may exhibit an illuminated airbag lamp and/or sync 911 assist not operational message being displayed. connect the ids and check the rcm and apim for dtcs. if any of the foll
- Bulletin:
- SSM 46906
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2015-2018 f150/edge, 2016-2018 mkx and 2017-2018 fusion, continental vehicles equipped with a 2.7l engine may experience a malfunction indicator lamp (mil) and/or wrench lamp with diagnostic trouble codes (dtcs): p0116, p0117, p0118, p
- Bulletin:
- SSM 46930
- Component:
- 353000 equipment:electrical
- Summary:
- Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and
- Bulletin:
- SSM 46947
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
- Bulletin:
- SSM 47070
- Component:
- 111000 electrical system:battery
- Summary:
- When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition
- Bulletin:
- SSM 47080
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
- Bulletin:
- SSM 47090
- Component:
- 071000 fuel system, gasoline:storage
- Summary:
- Some 2017-2018 energi and hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related dtcs. this condition may be due to the high pressure fuel tank pres
- Bulletin:
- SSM 47100
- Component:
- 353000 equipment:electrical
- Summary:
- Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu
- Bulletin:
- SSM 47129
- Component:
- 110000 electrical system
- Summary:
- Some 2013-2017 c-max energi, 2013-2018 fusion energi, 2013-2018 c-max/fusion hybrid/mkz hybrid may exhibit a no start with battery energy control module (becm) diagnostic trouble code (dtc) p0ae5. for 2015-2017 c-max energi refer to the 201
- Bulletin:
- SSM 47130
- Component:
- 117000 digital instrument panel
- Summary:
- Some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the delphi 120 volt electric vehicle s
- Bulletin:
- SSM 47167
- Component:
- 110000 electrical system
- Summary:
- Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
- Bulletin:
- SSM 47170
- Component:
- 103000 power train:automatic transmission
- Summary:
- Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b
- Bulletin:
- SSM 47171
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce
- Bulletin:
- SSM 47194
- Component:
- 283000 back over prevention: rearview system braking
- Summary:
- Some 2017-2018 fusion vehicles equipped with 2.7l and mkz vehicles equipped with 2.0l or 3.0l ecoboost vehicles without painted calipers and built on or before 5-mar-2018, may exhibit a brake moan noise from the rear when backing up on the
- Bulletin:
- SSM 47198
- Component:
- 110000 electrical system
- Summary:
- Some 2013-2017 fusion energi, 2012-2017 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete us
- Bulletin:
- SSM 47201
- Component:
- 350000 equipment
- Summary:
- Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
- Bulletin:
- SSM 47204
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2015-2018 fusion/mkz/mkc/escape/edge vehicles equipped with a 2.0l ecoboost engine may exhibit a runs rough condition with dtcs p0300, p0301, p0302, p0303, p0304 and/or p0316. this may be due to coolant intrusion due to corrosion on th
- Bulletin:
- SSM 47265
- Component:
- 060000 engine and engine cooling
- Summary:
- Some ford and lincoln vehicles equipped with a 2.7l or 3.0l ecoboost engines may exhibit an oil leak from the engine oil pan rtv seal. replace the oil pan by performing the published workshop manual (wsm) service procedures. after removing
- Bulletin:
- TSB18-2025
- Component:
- 220000 seats
- Summary:
- Some 2017 fusion/mkz vehicles built on or before 12-jun-2017 may exhibit a driver's power seat function that is inoperative with or without fuse f74 open. follow the service procedure steps to correct the condition.
- Bulletin:
- SSM 47000
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2013-2018 escape/fusion/mkz vehicles equipped with 2.5l or 1.5l/2.0l/3.0l ecoboost engine, 2015-2018 mkc/edge/explorer vehicles equipped with 2.0l/2.3l/2.7l ecoboost engine, 2016-2018 mkx vehicles equipped with 2.7l ecoboost engine, 20
- Bulletin:
- SSM 47007
- Component:
- 110000 electrical system
- Summary:
- The ev range after fully charging a focus electric, c-max/fusion energi may vary after each charge event. the window sticker indicates 0-20 mile range for c-max energi, 0-21 mile range for fusion energi. variation of ev range may not indica
- Bulletin:
- SSM 47009
- Component:
- 353000 equipment:electrical
- Summary:
- The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
- Bulletin:
- SSM 47041
- Component:
- 353000 equipment:electrical
- Summary:
- Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
- Bulletin:
- TSB18-2025
- Component:
- 221600 seats:front assembly:power adjust
- Summary:
- Some 2017 fusion/mkz vehicles built on or before 12-jun-2017 may exhibit a driver's power seat function that is inoperative with or without fuse f74 open. follow the service procedure steps to correct the condition.
- Bulletin:
- SSM 47000
- Component:
- 060000 engine (pws)
- Summary:
- Some 2013-2018 escape/fusion/mkz vehicles equipped with 2.5l or 1.5l/2.0l/3.0l ecoboost engine, 2015-2018 mkc/edge/explorer vehicles equipped with 2.0l/2.3l/2.7l ecoboost engine, 2016-2018 mkx vehicles equipped with 2.7l ecoboost engine, 20
- Bulletin:
- SSM 47007
- Component:
- 111000 electrical system:battery
- Summary:
- The ev range after fully charging a focus electric, c-max/fusion energi may vary after each charge event. the window sticker indicates 0-20 mile range for c-max energi, 0-21 mile range for fusion energi. variation of ev range may not indica
- Bulletin:
- SSM 47009
- Component:
- 350000 equipment
- Summary:
- The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
- Bulletin:
- SSM 47041
- Component:
- 110000 electrical system
- Summary:
- Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
- Bulletin:
- SSM 47379
- Component:
- 110000 electrical system
- Summary:
- Various 2016-2018 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
- Bulletin:
- SSM 47380
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2018 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so
- Bulletin:
- 18M02
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Certain 2017 model year multiple vehicle lines - california emission warranty parts coverage
- Bulletin:
- 18L02
- Component:
- 063100 engine and engine cooling:exhaust system:emission control
- Summary:
- Certain 2017 model year multiple vehicle lines - california emission warranty parts coverage
- Bulletin:
- SSM 47424
- Component:
- 110000 electrical system
- Summary:
- Some 2017-2018 continental, mkc, mkx, mkz, and fusion vehicles with an instrument panel center mounted speaker and 2017-2018 escape vehicles with sony audio systems may exhibit an inoperative speed compensated volume feature. this may be du
- Bulletin:
- SSM 47444
- Component:
- 110000 electrical system
- Summary:
- Some 2016-2018 ford and lincoln vehicles equipped with sync 3 not at the latest software level may exhibit various performance related concerns such as display operation, navigation, voice recognition, phone pairing, applink, travel link, s
- Bulletin:
- SSM 47446
- Component:
- 060000 engine and engine cooling
- Summary:
- Some ford and lincoln vehicles equipped with a 2.7l or 3.0l ecoboost engine may exhibit an oil leak from the engine oil pan rtv seal. replace the oil pan following the procedure in workshop manual (wsm) section, 303-01. after removing the o
- Bulletin:
- SSM 47462
- Component:
- 060000 engine and engine cooling
- Summary:
- 2015-2018 edge, fusion, focus, mkz, mkc, escape vehicles equipped with a 2.0l ecoboost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. refer to the extended coolant pressure test and checking for combustio
- Bulletin:
- SSM 47471
- Component:
- 110000 electrical system
- Summary:
- Some 2017-2018 fusion/fusion hev, 2017 escape and 2017 f150/raptor equipped with a telematics control unit (tcu) may exhibit inoperative remote features via fordpass mobile app, incomplete user authorization and/or accessory protocol interf
- Bulletin:
- SSM 47489
- Component:
- 010000 steering
- Summary:
- When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition
- Bulletin:
- SSM 47502
- Component:
- 060000 engine and engine cooling
- Summary:
- Some 2017-2018 fusion, mkz and c-max vehicles with 2.0l gas/electric engine may exhibit an illuminated mil with dtc p013a in the powertrain control module(pcm). this may be due to an exhaust system leak. exhaust leak inspection should be co
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