2017 FORD FOCUS Recalls (5)

Campaign:
16V698000 on 09/27/2016
Component:
Structure:body:hatchback/liftgate
Manufactured:
02/13/2012 - 08/25/2016
Affected:
64,038
Defect:
Ford motor company (ford) is recalling certain model year 2013-2017 ford focus hatchback vehicles manufactured february 14, 2012, to august 26, 2016 and equipped with a manual transmission. the hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 206, "door locks and door retention components."
Consequence:
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Correction:
Ford will notify owners, and dealers will reprogram the body control module with updated software, free of charge. the recall began february 10, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 16c13.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V698000 on 09/27/2016
Component:
Latches/locks/linkages:hatchback/liftgate:lock
Manufactured:
02/13/2012 - 08/25/2016
Affected:
64,038
Defect:
Ford motor company (ford) is recalling certain model year 2013-2017 ford focus hatchback vehicles manufactured february 14, 2012, to august 26, 2016 and equipped with a manual transmission. the hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 206, "door locks and door retention components."
Consequence:
With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Correction:
Ford will notify owners, and dealers will reprogram the body control module with updated software, free of charge. the recall began february 10, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 16c13.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V528000 on 08/29/2017
Component:
Seat belts:rear
Manufactured:
06/06/2017 - 06/11/2017
Affected:
698
Defect:
Ford motor company (ford) is recalling certain 2017 focus vehicles. the rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 207, "seating systems," and 210, "seat belt assembly anchorages."
Consequence:
The reduced seat back strength may increase the risk of injury in the event of a crash.
Correction:
Ford will notify owners, and dealers will inspect and replace the rear second left side rear seat back as necessary, free of charge. the recall began october 10, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 17c13.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
17V528000 on 08/29/2017
Component:
Seats:mid/rear assembly
Manufactured:
06/06/2017 - 06/11/2017
Affected:
698
Defect:
Ford motor company (ford) is recalling certain 2017 focus vehicles. the rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 207, "seating systems," and 210, "seat belt assembly anchorages."
Consequence:
The reduced seat back strength may increase the risk of injury in the event of a crash.
Correction:
Ford will notify owners, and dealers will inspect and replace the rear second left side rear seat back as necessary, free of charge. the recall began october 10, 2017. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 17c13.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
18V735000 on 10/22/2018
Component:
Fuel system, gasoline:storage
Manufactured:
07/31/2010 - 02/01/2018
Affected:
1,282,596
Defect:
Ford motor company (ford) is recalling certain 2012-2018 ford focus vehicles with a 2.0l gdi or 2.0l gtdi engine. the canister purge valve (cpv) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Consequence:
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Correction:
Ford will notify owners, and dealers will reprogram the powertrain control module. dealers will also check for fault codes and replace the cpv as needed. if the cpv is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. the recall is expected to begin december 10, 2018. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 18s32. note: until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 FORD FOCUS TSBs (98)

Bulletin:
SSM 46132
Component:
030000 brakes (pws)
Summary:
Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
Bulletin:
SSM 46151
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only avai
Bulletin:
SSM 46153
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr
Bulletin:
SSM 46158
Component:
350000 equipment
Summary:
The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc
Bulletin:
SSM 45898
Component:
350000 equipment
Summary:
2012-2016 focus sedan luggage compartment lid won't stay up
Bulletin:
SSM 46132
Component:
030000 brakes (pws)
Summary:
Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
Bulletin:
SSM 45917
Component:
110000 electrical system
Summary:
Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n
Bulletin:
SSM 45918
Component:
110000 electrical system
Summary:
Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. applink maybe inoperative, or the system may perform random reboots du
Bulletin:
SSM 46011
Component:
110000 electrical system
Summary:
Some 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature. the 2016-2017 workshop manual section 501-11 was updated 8/2016 with revised diagnostics, the 2015 wsm updates will follow later. refer to the 2016-2017 wsm revi
Bulletin:
SSM 46232
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Some 2016-2017 focus rs with sync 3 may exhibit a condition in which a sound mode selection is displayed in the front display interface module (fdim) sound settings screen. focus rs audio systems are not equipped with sound mode surround so
Bulletin:
SSM 46266
Component:
100000 power train
Summary:
The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc
Bulletin:
SSM 46280
Component:
350000 equipment
Summary:
2017 focus has the incorrect refrigerant listed in the workshop manual(wsm), it shows r134a. the owners guide is correct for all except for the focus st supplement. the orange label on the radiator support is also correct. all current 2017
Bulletin:
SSM 46282
Component:
350000 equipment
Summary:
Some 2014-2017 fiesta and 2015-2017 focus vehicles with the 1.0l gtdi engine may exhibit a turbocharger wastegate rod rattle. this may be due to the wastegate linkage. this noise is considered normal and is not a sign of a defective turboch
Bulletin:
TSB 17-0010
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
Some 2016-2017 focus vehicles equipped with a 1.0l gasoline turbo direct injection (gtdi) engine and built on or before 18-jan-2017 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) stored in powertra
Bulletin:
SSM 46295
Component:
060000 engine (pws)
Summary:
To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
Bulletin:
SSM 46296
Component:
030000 brakes (pws)
Summary:
Some 2016-2017 focus and c-max vehicles built on or after 1-aug-2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. this may be due to the brak
Bulletin:
SSM 46297
Component:
350000 equipment
Summary:
The ev range after fully charging a 2017 focus electric, c-max/fusion energi may vary after each charge event. the window sticker indicates 0-20 mile range for 2017 cmax energi, 0-21 mile range for 2017 fusion energi. variation of ev range
Bulletin:
SSM 46303
Component:
060000 engine (pws)
Summary:
The 2012-2017 focus workshop manual (wsm) procedure for oil pan and rear main oil seal installation has been revised. refer to wsm, section 303-01 removal and installation. the sealant application location has been revised. special attentio
Bulletin:
SSM 46332
Component:
350000 equipment
Summary:
Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
Bulletin:
SSM 46337
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Some 2016-2017 focus rs vehicles may exhibit a message displayed in the instrument panel cluster (ipc) that states drive mode selection not possible. diagnostic trouble code (dtc) p26fe may also be present in powertrain control module (pcm)
Bulletin:
SSM 46339
Component:
350000 equipment
Summary:
Some 2015-2017 focus vehicles equipped with remote start (factory or dealer installed) may exhibit a climate control system that does not respond correctly to a remote start event. this may be due to the body control module (bcm) configurat
Bulletin:
SSM 46340
Component:
350000 equipment
Summary:
Some 2016-2017 focus rs customers may ask to have the global window open option programmed to function on their vehicle. north american vehicles do not support this feature and it cannot be added.
Bulletin:
TSB 17-0016
Component:
060000 engine (pws)
Summary:
Some 2016-2017 focus rs vehicles equipped with a 2.3l gasoline turbocharged direct injection (gtdi) engine and built on or before 10-dec-2016 may exhibit an illuminated mil with dtcs p0456, p1450 and/or p144a. this may be due to an intermit
Bulletin:
SSM 46358
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
2011-2017 fiesta and 2012-2017 focus service pigtail for transmission control module connector c1750a is available. if repairs are needed use part number fu2z-14s411-va. replacement of wiring harness 12a581 is no longer required when this c
Bulletin:
SSM 46192
Component:
060000 engine (pws)
Summary:
2016-2017 focus vehicles with 2.0l gasoline direct injection(gdi) engines built on or after 04/07/2016 will no longer have a high pressure fuel pump cover. please do not submit for a miss-built unit, and/or add the cover back on the engine.
Bulletin:
SSM 46196
Component:
350000 equipment
Summary:
2016-2017 focus vehicles built on or after 10/nov/2016 will no longer have a flex-fuel badge. please do not submit for a mis-built unit, and/or add the badge to the tailgate and/or lift gate. service management team please share with the sa
Bulletin:
SSM 46197
Component:
162620 structure:body:hatchback/liftgate:support device
Summary:
Some 2013-2017 focus/c-max vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. this is a normal characteristic of the headliner and no repairs should be attempted. on 5 door focus(hatchback
Bulletin:
SSM 46207
Component:
162300 structure:body:door
Summary:
Some 2013-2017 focus 4-door sedans have a single dampener on the left hand side, adjacent to the lifting coil spring, to slow the operation of the luggage compartment deck lid when opening and closing. the luggage compartment deck lid is he
Bulletin:
SSM 46211
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Some 2016-2017 focus rs vehicles with sync 3 may experience a condition in which a sound mode selection is displayed in the front display interface module (fdim) sound settings screen. focus rs audio systems are not equipped with sound mode
Bulletin:
16B43
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Certain 2016-2017 model year focus rs vehicles - powertrain control module reprogramming
Bulletin:
SSM 46421
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
2013-2017 focus s model vehicles do not have an outside ambient temperature displayed in the ipc and this feature cannot be added. the sensor is in the right hand outside mirror and is used by the powertrain control module (pcm) for calcula
Bulletin:
SSM 46438
Component:
355200 equipment:other:owners/service/other manual
Summary:
Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil
Bulletin:
SSM 46450
Component:
355200 equipment:other:owners/service/other manual
Summary:
Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b
Bulletin:
SSM 46466
Component:
100000 power train
Summary:
The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle body (etb). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a concern
Bulletin:
SSM 46477
Component:
021210 suspension:front:springs:coil springs
Summary:
2016-2017 focus rs models are shipped with front coil spring spacers that keep the suspension from bottoming out and to provide ramp clearance during shipping. the vehicle is shipped with a sticker on the windshield and section 2 in the pdi
Bulletin:
SSM 46486
Component:
111000 electrical system:battery
Summary:
Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t
Bulletin:
TSB 17-2063
Component:
110000 electrical system
Summary:
Some 2016-2017 focus rs vehicles built on or before 03-apr-2017 may exhibit an unable to change drive mode message in the instrument panel cluster (ipc) and/or an illuminated malfunction indicator lamp (mil) with dtc p26fe stored in the pow
Bulletin:
SSM 46539
Component:
060000 engine (pws)
Summary:
Some 2015-2017 focus st vehicles may exhibit mil on with a perceived misfire after cold start. diagnostic trouble codes dtc's) may include p0300, p0301, p0302, p0303,p0304, and p0316. refer to general service bulletin gsb) g0000106 to confi
Bulletin:
SSM 46540
Component:
353000 equipment:electrical
Summary:
Some 2016-2017 focus rs customers may ask to have the upshift lamp operation programmed to function on their vehicle. north american vehicles do not support this feature and it cannot be added. the performance shift indicator (the rs icon i
Bulletin:
SSM 46545
Component:
353000 equipment:electrical
Summary:
Some 2014-2017 focus/c-max vehicles when a replacement bcm is received for a service repair may include a white keyless entry card. in an effort to consolidate the complexity of bcm's only the highest level will be available for service. if
Bulletin:
SSM 46549
Component:
060000 engine (pws)
Summary:
Some 2017 focus vehicles equipped with 1.0l gasoline turbo direct injection (gtdi) engines built on 27-feb-2017 and through 12-apr-2017 may exhibit excessive engine idle vibrations. inspect the engine torque restrictor installed part number
Bulletin:
SSM 46053
Component:
030000 brakes (pws)
Summary:
Some 2017 focus and c-max vehicles built on or after 8/1/2016 may exhibit a growl or rubbing noise from the wheel assembly after pre-delivery inspection has been performed to remove the brake rotor covers. this may be due to the brake calip
Bulletin:
SSM 46058
Component:
110000 electrical system
Summary:
Some 2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only available
Bulletin:
SSM 46073
Component:
110000 electrical system
Summary:
Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3
Bulletin:
SSM 46085
Component:
060000 engine (pws)
Summary:
The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
Bulletin:
SSM 46102
Component:
150000 seat belts
Summary:
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
Bulletin:
SSM 46702
Component:
118000 electrical system: software
Summary:
Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim software. during th
Bulletin:
SSM 46705
Component:
060000 engine (pws)
Summary:
Some 2017 model year focus vehicles equipped with 1.0l gasoline turbocharged direct injection(gtdi) engines may exhibit illuminated malfunction indicator light(mil) with dtc p04db (crankcase ventilation system disconnected) stored in powert
Bulletin:
SSM 46813
Component:
118000 electrical system: software
Summary:
Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver'
Bulletin:
SSM 46814
Component:
060000 engine (pws)
Summary:
Some 2014-2017 focus st vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine may exhibit an audible engine idle ticking noise at normal operating temperature. this is considered a normal operating characteristi
Bulletin:
SSM 46816
Component:
060000 engine (pws)
Summary:
2017 vehicles equipped with a 2.0l gtdi, 2.3l gtdi, or 2.5l pfi engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched
Bulletin:
SSM 46834
Component:
118000 electrical system: software
Summary:
Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so
Bulletin:
SSM 46842
Component:
356000 equipment adaptive
Summary:
Some 2016-2017 focus rs vehicles may exhibit paint discoloration once the protective wrap guard is removed. it is recommended the wrap stay in place until vehicle is delivered, but no longer than 6 months past the vehicle build date. longer
Bulletin:
SSM 46848
Component:
118000 electrical system: software
Summary:
Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile
Bulletin:
tsb17-2217
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Some 2016-2017 focus rs vehicles built on or before 02-aug-2017 may exhibit an unable to change drive mode message in the instrument panel cluster (ipc) and/or an illuminated malfunction indicator lamp (mil) with dtc p26fe stored in the pow
Bulletin:
SSM 46850
Component:
100000 power train
Summary:
Some 2015-2017 focus vehicles equipped with a dual clutch power-shift transmission may exhibit excessive engine vibration. this may be due to a binding condition with the powertrain mounts. before replacing components, perform the powertrai
Bulletin:
SSM 46860
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and
Bulletin:
SSM 46861
Component:
353000 equipment:electrical
Summary:
Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
Bulletin:
17-2218
Component:
160000 structure
Summary:
Some 2013-2018 escape, focus and c-max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. follow the pro
Bulletin:
SSM 46900
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use
Bulletin:
SSM 46907
Component:
060000 engine and engine cooling
Summary:
Some 2015-2018 focus st vehicles may exhibit mil on with dtc's p0300 and/or p0316 store in powertrain control module(pcm) memory. vehicle may also exhibit perceived misfire after cold start until engine coolant temperature(ect) reaches 49 d
Bulletin:
SSM 46930
Component:
353000 equipment:electrical
Summary:
Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and
Bulletin:
SSM 46947
Component:
110000 electrical system
Summary:
Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
Bulletin:
SSM 46948
Component:
110000 electrical system
Summary:
Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile
Bulletin:
SSM 46949
Component:
110000 electrical system
Summary:
Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai
Bulletin:
SSM 47068
Component:
356000 equipment adaptive
Summary:
Some 2016-2018 focus rs vehicles may exhibit paint discoloration once the protective wrap guard is removed. it is recommended the wrap stay in place until vehicle is delivered, but no longer than 6 months past the vehicle build date. longer
Bulletin:
SSM 47080
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
Bulletin:
SSM 47100
Component:
353000 equipment:electrical
Summary:
Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu
Bulletin:
17B32-S1
Component:
060000 engine and engine cooling
Summary:
Certain 2016-2017 model year focus rs vehicles cylinder head gasket replacement
Bulletin:
TSB18-2093
Component:
060000 engine and engine cooling
Summary:
Some 2015-2018 focus st vehicles may exhibit a misfire condition and/or illuminated mil with dtcs p0300 and/or p0316 with engine coolant temperature below 49°c (120°f). follow the service procedure steps to correct the condition.
Bulletin:
SSM 47130
Component:
117000 digital instrument panel
Summary:
Some 2012-2018 focus electric, 2013-2017 c-max energi, and 2013-2018 fusion energi plug-in hybrid electric vehicles (phev) may exhibit the high voltage (hv) battery failing to charge while connected to the delphi 120 volt electric vehicle s
Bulletin:
SSM 47155
Component:
110000 electrical system
Summary:
Some 2017 escape and focus vehicles may experience a message during key programing that states "back end server failed". to correct this condition, reprogram the remote frequency actuator (rfa) module to the latest level using integrated di
Bulletin:
SSM 47161
Component:
110000 electrical system
Summary:
Some 2012-2017 focus bev, 2013-2016 fusion energi and 2013-2017 cmax energi vehicles equipped with a telematics control unit (tcu) may exhibit inoperative remote features via my ford mobile app, discharged battery, incomplete user authoriza
Bulletin:
SSM 47167
Component:
110000 electrical system
Summary:
Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
Bulletin:
SSM 47170
Component:
103000 power train:automatic transmission
Summary:
Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b
Bulletin:
SSM 47171
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce
Bulletin:
SSM 47187
Component:
060000 engine and engine cooling
Summary:
Some 2017-2018 escape/focus/transit connect vehicles equipped with remote start may exhibit the engine shut off after using the remote start function to start the vehicle with dtc p1594 stored in the bcm. if using the fordpass app, the app
Bulletin:
SSM 47198
Component:
110000 electrical system
Summary:
Some 2013-2017 fusion energi, 2012-2017 focus electric and 2013-2017 c-max energi vehicles equipped with a tcu built on or before 11-oct-2017 may exhibit a discharged battery, inoperative remote features via myford mobile app, incomplete us
Bulletin:
SSM 47201
Component:
350000 equipment
Summary:
Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
Bulletin:
SSM 47211
Component:
118000 electrical system: software
Summary:
Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai
Bulletin:
SSM 47004
Component:
353600 equipment:air conditioner
Summary:
Some 2016-2018 model year focus rs may exhibit inaccurate outside air temperature(oat) readings with intermittent air conditioning(a/c) function. instrument cluster will display 0 degrees f(-18 degrees c) until the vehicle is driven above 2
Bulletin:
SSM 47007
Component:
110000 electrical system
Summary:
The ev range after fully charging a focus electric, c-max/fusion energi may vary after each charge event. the window sticker indicates 0-20 mile range for c-max energi, 0-21 mile range for fusion energi. variation of ev range may not indica
Bulletin:
SSM 47009
Component:
353000 equipment:electrical
Summary:
The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
Bulletin:
SSM 47041
Component:
353000 equipment:electrical
Summary:
Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
Bulletin:
17B32
Component:
060000 engine and engine cooling
Summary:
Certain 2016-2017 model year focus rs vehicles - cylinder head gasket replacement
Bulletin:
SSM 47004
Component:
117000 digital instrument panel
Summary:
Some 2016-2018 model year focus rs may exhibit inaccurate outside air temperature(oat) readings with intermittent air conditioning(a/c) function. instrument cluster will display 0 degrees f(-18 degrees c) until the vehicle is driven above 2
Bulletin:
SSM 47007
Component:
111000 electrical system:battery
Summary:
The ev range after fully charging a focus electric, c-max/fusion energi may vary after each charge event. the window sticker indicates 0-20 mile range for c-max energi, 0-21 mile range for fusion energi. variation of ev range may not indica
Bulletin:
SSM 47009
Component:
350000 equipment
Summary:
The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
Bulletin:
SSM 47041
Component:
110000 electrical system
Summary:
Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
Bulletin:
17B32
Component:
060000 engine and engine cooling
Summary:
Certain 2016-2017 model year focus rs vehicles - cylinder head gasket replacement
Bulletin:
SSM 47379
Component:
110000 electrical system
Summary:
Various 2016-2018 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
Bulletin:
SSM 47380
Component:
110000 electrical system
Summary:
Some 2016-2018 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so
Bulletin:
18M02
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Certain 2017 model year multiple vehicle lines - california emission warranty parts coverage
Bulletin:
18L02
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Certain 2017 model year multiple vehicle lines - california emission warranty parts coverage
Bulletin:
SSM 47397
Component:
060000 engine (pws)
Summary:
Some 2016-2018 escape/focus/transit connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (dtc) p1594 stored in the bcm after using the remote start function to
Bulletin:
SSM 47443
Component:
060000 engine and engine cooling
Summary:
Some 2016-2018 focus rs vehicles equipped with 2.3l ecoboost engine may exhibit oil seepage at the block to head surface. the workshop manual (wsm) has been updated. refer to section 303-01d. revised procedure provides (2) additional 8 mm (
Bulletin:
SSM 47444
Component:
110000 electrical system
Summary:
Some 2016-2018 ford and lincoln vehicles equipped with sync 3 not at the latest software level may exhibit various performance related concerns such as display operation, navigation, voice recognition, phone pairing, applink, travel link, s
Bulletin:
SSM 47462
Component:
060000 engine and engine cooling
Summary:
2015-2018 edge, fusion, focus, mkz, mkc, escape vehicles equipped with a 2.0l ecoboost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. refer to the extended coolant pressure test and checking for combustio

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