2017 FORD ESCAPE Recalls (2)

Campaign:
16V617000 on 08/23/2016
Component:
Visibility:power window devices and controls
Manufactured:
10/04/2015 - 05/11/2016
Affected:
17,985
Defect:
Ford motor company (ford) is recalling certain model year 2017 ford escape titanium and se vehicles manufactured october 5, 2015, to may 12, 2016. the settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 118, "power-operated window systems."
Consequence:
If a window closes on a body part, it can increase the risk of injury.
Correction:
Ford has notified owners, and dealers will update the power window operating system software, free of charge. the recall began on september 6, 2016. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 16c12.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Campaign:
16V617000 on 08/23/2016
Component:
Electrical system: software
Manufactured:
10/04/2015 - 05/11/2016
Affected:
17,985
Defect:
Ford motor company (ford) is recalling certain model year 2017 ford escape titanium and se vehicles manufactured october 5, 2015, to may 12, 2016. the settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 118, "power-operated window systems."
Consequence:
If a window closes on a body part, it can increase the risk of injury.
Correction:
Ford has notified owners, and dealers will update the power window operating system software, free of charge. the recall began on september 6, 2016. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 16c12.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 FORD ESCAPE TSBs (133)

Bulletin:
TSB-16-0086
Component:
060000 engine (pws)
Summary:
Some 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and built on or before 5/11/2016 may exhibit diagnostic trouble code (dtc) p164c stored in the powertrain control module (pcm) memory with a
Bulletin:
SSM-45797
Component:
161000 structure:frame and members
Summary:
Drive minimum 15 miles before diagnosing tire vibrations
Bulletin:
SSM-45806
Component:
350000 equipment
Summary:
Sirius satellite radio - audio cuts out/no signal
Bulletin:
SSM-45809
Component:
355200 equipment:other:owners/service/other manual
Summary:
Sync 3 accessory protocol interface module (apim) dtcs u3000 or b108e or u1a00
Bulletin:
SSM-45810
Component:
353600 equipment:air conditioner
Summary:
A/c compressor lockup - vehicles in storage or used infrequently
Bulletin:
SSM-45838
Component:
162600 structure:body:hatchback/liftgate
Summary:
Inoperative hands-free liftgate after addition of trailer hitch
Bulletin:
SSM-45868
Component:
353600 equipment:air conditioner
Summary:
2016-2017 escape/mkc - lack of a/c cooling during pdi check
Bulletin:
TSB 16-0142
Component:
350000 equipment
Summary:
Some 2017 escape vehicles may exhibit a vibration at highway speeds above 80 km/h (50 mph) which may be attributed to short term flat spotting in the tires. follow the service procedure steps to correct the condition.
Bulletin:
SSM 46132
Component:
030000 brakes (pws)
Summary:
Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
Bulletin:
SSM 46151
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only avai
Bulletin:
SSM 46153
Component:
199000 tires:pressure monitoring and regulating systems
Summary:
Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr
Bulletin:
SSM 46154
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Some 2016-2017 escape vehicles equipped with sirius satellite radio built on or before 8/21/2106 may exhibit an intermittent concern where the audio cuts out and the radio displays a no signal message while driving in open sky conditions in
Bulletin:
SSM 46157
Component:
131000 visibility:windshield
Summary:
All 2013-2017 escape vehicles exhibit a frayed/cut short appearance at the front edge of the headliner near the windshield. this is a normal characteristic of the headliner and no repairs should be attempted.
Bulletin:
SSM 46158
Component:
350000 equipment
Summary:
The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc
Bulletin:
SSM 45892
Component:
030000 brakes (pws)
Summary:
2016-2017 escape - front brake squeal while braking
Bulletin:
SSM 45893
Component:
110000 electrical system
Summary:
2017 escape - emtc - ford original accessory/factory invoiced accessory (fia) remote start - unable to enable hvac module settings during kit installation
Bulletin:
SSM 46132
Component:
030000 brakes (pws)
Summary:
Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the
Bulletin:
SSM 46110
Component:
980000 unknown or other
Summary:
No description available
Bulletin:
SSM 45917
Component:
110000 electrical system
Summary:
Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n
Bulletin:
SSM 45918
Component:
110000 electrical system
Summary:
Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. applink maybe inoperative, or the system may perform random reboots du
Bulletin:
SSM 45926
Component:
100000 power train
Summary:
2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit
Bulletin:
SSM 45942
Component:
060000 engine (pws)
Summary:
Some 2017 escape vehicles equipped with a 1.5l gtdi engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. the noise is noticeable because of an elevated idle speed while the vehicle is in t
Bulletin:
16B31
Component:
060000 engine (pws)
Summary:
Customer satisfaction program 16b31: certain 2017 model year escape vehicles equipped with a 1.5l engine - powertrain control module reprogramming
Bulletin:
TSB16-0107
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Some 2017 escape vehicles equipped with a 1.5l or 2.0l engine and the auto start stop system, built on or before 5/18/2016, may exhibit false dtc p1935(brake switch/sensor signal) and/or p061e(internal control module brake signal performanc
Bulletin:
SSM 45962
Component:
020000 suspension
Summary:
2017 escape vehicles equipped with ldws can require ipma camera alignment for multiple reasons as referenced in workshop manual (wsm) section, 419-07. some of the reasons would include windshield replacement, suspension repair, alignment or
Bulletin:
SSM 45968
Component:
110000 electrical system
Summary:
Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync sym
Bulletin:
SSM 46011
Component:
110000 electrical system
Summary:
Some 2015-2017 focus/c-max/escape vehicles equipped with one touch up feature. the 2016-2017 workshop manual section 501-11 was updated 8/2016 with revised diagnostics, the 2015 wsm updates will follow later. refer to the 2016-2017 wsm revi
Bulletin:
TSB 16-0158
Component:
117000 digital instrument panel
Summary:
Some 2015-2017 escape vehicles equipped with emtc and built on or before 8-apr-2016 may exhibit incorrect air distribution from the instrument panel registers when panel mode is selected on the heater ventilation air conditioning (hvac) con
Bulletin:
SSM 46233
Component:
046000 service brakes, air:antilock
Summary:
Some 2017 escape vehicles equipped with 17 inch wheels built on or before 10-oct-2016 may exhibit an electric park brake warning with diagnostic trouble codes (dtcs) c1034, c1a43, c2005, c2007, c2008 and/or u2002. 4 wheel drive (4wd) vehicl
Bulletin:
SSM 46259
Component:
010000 steering
Summary:
2017 escapes equipped with 301a technology package have the lane keeping system feature. if a customer has a steering pull or vehicle drift concern and the vehicle is equipped with the lane keeping system, ensure that the customer is aware
Bulletin:
SSM 46266
Component:
100000 power train
Summary:
The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a conc
Bulletin:
SSM 46281
Component:
060000 engine (pws)
Summary:
Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu
Bulletin:
TSB 17-0005
Component:
046400 service brakes, air:antilock:abs warning light
Summary:
Some 2017 escape vehicles equipped with 17 inch wheels built on or before 10-october-2016 may exhibit an illuminated electric park brake warning indicator with diagnostic trouble codes (dtcs) c1034, c1a43, c2005, c2007, c2008 and/or u2002.
Bulletin:
SSM 46295
Component:
060000 engine (pws)
Summary:
To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl
Bulletin:
SSM 46312
Component:
110000 electrical system
Summary:
Some 2017 escape vehicles equipped with sync connect and ordered with a ford original accessory(foa)/factory invoiced accessory (fia)remote start system may exhibit a concern that the engine cannot be remote started using the fordpass appli
Bulletin:
SSM 46330
Component:
030000 brakes (pws)
Summary:
Some 2016-2017 escape vehicles equipped with a 1.6l/1.5l awd or a 2.0l fwd/awd built on or before 19-nov-2016 may exhibit front brake squeal when applying the brakes. the noise most commonly occurs after the brakes have warmed up, however t
Bulletin:
SSM 46331
Component:
134000 visibility:sun roof assembly
Summary:
2017 escape vehicles equipped with power roof opening panel built on 06-jun-2016 and through 03-dec-2016 have a change to the initialization procedure for both the roof opening panel and the shield(sunshade). refer to workshop manual, secti
Bulletin:
SSM 46333
Component:
111000 electrical system:battery
Summary:
Some 2017 mkc and continental with all audio systems and 2017 escape with sony audio systems built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be present. if
Bulletin:
SSM 46396
Component:
113000 electrical system:starter assembly
Summary:
Some 2017 escape vehicles with electronic manual temperature control (emtc) and ford original accessory or fia scalable remote start systems may exhibit a concern of the last user setting of the heating ventilation and air conditioning (hva
Bulletin:
SSM 46411
Component:
110000 electrical system
Summary:
Some 2017 mkc vehicles equipped with all audio systems and 2017 escape vehicles with a sony audio system built on or before 23-dec-2016 may exhibit a discharged battery. a repetitive cycling noise similar to a cd ejecting noise may also be
Bulletin:
TSB 16-0150
Component:
063000 engine and engine cooling:exhaust system
Summary:
Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p03
Bulletin:
SSM 46170
Component:
350000 equipment
Summary:
2013-2017 escape vehicles equipped with moonroof exhibit a small vent opening position of 5 mm. this is the normal vent position for optimal nvh/windnoise qualities. when the vent is closed, the moonroof will open to the 10 mm position then
Bulletin:
TSB 17-0027
Component:
117000 digital instrument panel
Summary:
Some 2015-2017 escape vehicles equipped with emtc and built on or before 8-apr-2016 may exhibit incorrect air distribution from the instrument panel registers when panel mode is selected on the heater ventilation air conditioning (hvac) con
Bulletin:
TSB 17-0028
Component:
355200 equipment:other:owners/service/other manual
Summary:
Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and an odometer reading 16,000 km (10,000 miles) or above may exhibit low coolant, white exhaust smoke and may also exh
Bulletin:
TSB 17-0032
Component:
133000 visibility:power window devices and controls
Summary:
Some 2017 escape vehicles equipped with one touch open on the drivers window only and built on or before 29-jul-2016 may exhibit inoperative front power windows due to an open fuse 15 in the rjb. fuse 15 in the rjb may open if the front win
Bulletin:
TSB 17-0034
Component:
060000 engine (pws)
Summary:
Some 2013-2017 escape vehicles built on or before 28-feb-2017 may exhibit a noise and/or vibration from the climate control blower motor with or without a lack of airflow from panel registers and may also have an odor. this concern may be d
Bulletin:
SSM 46438
Component:
355200 equipment:other:owners/service/other manual
Summary:
Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil
Bulletin:
SSM 46450
Component:
355200 equipment:other:owners/service/other manual
Summary:
Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b
Bulletin:
SSM 46466
Component:
100000 power train
Summary:
The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle body (etb). for all etb concerns, the appropriate diagnostic must be completed before throttle body replacement. if a concern
Bulletin:
SSM 46472
Component:
353600 equipment:air conditioner
Summary:
Some 2017 escape vehicles with electronic manual temperature control (emtc) and ford original accessory or fia scalable remote start systems may exhibit a concern of the air distribution and temperature controls becoming locked after 5 minu
Bulletin:
SSM 46486
Component:
111000 electrical system:battery
Summary:
Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t
Bulletin:
SSM 46495
Component:
020000 suspension
Summary:
Some 2015-2017 escape and mkc vehicles without a vehicle dynamic suspension system and built on 1-apr-2015 and through 1-oct-2016 may exhibit a rattle and/or clunking noise from the rear suspension while driving over bumps and/or making tur
Bulletin:
TSB 17-0040
Component:
036400 service brakes, hydraulic:antilock:abs warning light
Summary:
Some 2017 escape vehicles equipped with 17 inch wheels built on or before 10-october-2016 may exhibit an illuminated electric park brake warning indicator with diagnostic trouble codes (dtcs) c1034, c1a43, c2005, c2007, c2008 and/or u2002.
Bulletin:
TSB 17-2068
Component:
284000 back over prevention: camera system
Summary:
Some 2016-2017 edge, escape, expedition, fiesta, flex, mkc, mkt, mkx, mustang, navigator and taurus or 2017 explorer and super duty vehicles equipped with sync 3 and built on 1-jul-2015 and through 31-dec-2016 may exhibit a sync display mes
Bulletin:
TSB 17-2076
Component:
060000 engine (pws)
Summary:
Some 2017 escape/fusion vehicles equipped with a 2.5l engine and built on or before 2-feb-2017 may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) p0300 and/or p0316 stored in the powertrain contro
Bulletin:
SSM 46525
Component:
060000 engine (pws)
Summary:
Some 2017 escape and mkc vehicles equipped with a 1.5l, 2.0l or 2.3l engine may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0455, p0456, p144c and/or p1450 stored in the powertrain control module (pcm) memory. vehicles
Bulletin:
TSB 16-0114
Component:
060000 engine (pws)
Summary:
Some 2017 escape and mkc vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine built on or before 20-aug-2016 may exhibit an illuminated mil with dtc p04db (crankcase ventilation system disconnected) in powertra
Bulletin:
TSB 16-0115
Component:
060000 engine (pws)
Summary:
Some 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) or a 2.0l gtdi engine, built on or before 20-aug-2016 and equipped with remote start and adaptive cruise control may exhibit dtc u0104 (lost commun
Bulletin:
TSB 16-0116
Component:
060000 engine (pws)
Summary:
Some 2017 escape and mkc vehicles equipped with a 2.0l gasoline turbocharged direct injection (gtdi) engine built on or before 20-aug-2016 may exhibit a lack of power drivability concern with an illuminated mil and dtc p0234 stored in power
Bulletin:
TSB 16-0130
Component:
060000 engine (pws)
Summary:
Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine may exhibit low coolant, white exhaust smoke and an illuminated mil if diagnostic trouble codes (dtcs) p0217, p300, p03
Bulletin:
TSB 16-0132
Component:
060000 engine (pws)
Summary:
Some 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine built on or before 9-jun-2016 may exhibit an illuminated mil with diagnostic trouble code (dtc) p0455 and/or p144c stored in the powertrain
Bulletin:
SSM 46058
Component:
110000 electrical system
Summary:
Some 2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel link features operate properly. siriusxm traffic is only available
Bulletin:
SSM 46061
Component:
030000 service brakes, hydraulic
Summary:
Some 2016-2017 escape vehicles equipped with a 1.6l/1.5l awd or a 2.0l fwd/awd may exhibit front brake squeal when applying the brakes. the noise most commonly occurs after the brakes have warmed up, however the noise may occur during other
Bulletin:
SSM 46073
Component:
110000 electrical system
Summary:
Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3
Bulletin:
SSM 46085
Component:
060000 engine (pws)
Summary:
The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate
Bulletin:
SSM 46097
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Some 2017 fusion/mkz/mkc and continental with all audio systems and 2017 escape with sony audio systems may exhibit an inoperative audio system after a battery disconnect/reconnect. make sure battery is at full state of charge before attemp
Bulletin:
SSM 46102
Component:
150000 seat belts
Summary:
Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb
Bulletin:
TSB17-2119
Component:
135000 visibility:rearview mirrors/devices
Summary:
Some 2017 escape vehicles built on or before 1-dec-2016 may exhibit a wind and/or whistle noise from the exterior mirror(s) at highway speed. follow the service procedure steps to correct the condition.
Bulletin:
SSM 46702
Component:
118000 electrical system: software
Summary:
Some 2016-2017 ford/lincoln vehicles sync 3 may exhibit an intermittent blank screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim software. during th
Bulletin:
SSM 46703
Component:
356000 equipment adaptive
Summary:
Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts
Bulletin:
TSB 17-0066
Component:
116200 electrical system:ignition:module
Summary:
Some 2017-2018 escape and mkc vehicles equipped with 2.0l gasoline turbocharged direct injection (gtdi) engine built on or before 18-sep-2017 may exhibit a mil illuminated with dtc p04db (crankcase ventilation system disconnected) in powert
Bulletin:
SSM 46813
Component:
118000 electrical system: software
Summary:
Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver'
Bulletin:
SSM 46816
Component:
060000 engine (pws)
Summary:
2017 vehicles equipped with a 2.0l gtdi, 2.3l gtdi, or 2.5l pfi engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched
Bulletin:
SSM 46822
Component:
110000 electrical system
Summary:
Some 2017-2018 escape/mkc and 2017 edge vehicles equipped with 2.0l gasoline turbocharged direct injection(gtdi) engines may exhibit illuminated malfunction indicator light(mil) with dtc p04db(crankcase ventilation system disconnected) stor
Bulletin:
SSM 46825
Component:
110000 electrical system
Summary:
Some 2016-2017 escape vehicles built on or before 01-apr-2017 may exhibit a concern with the oat reading inaccurate and/or the a/c inoperative. this may be due to water in connector c134(20 pin) in the left front fender apron. if a vehicle
Bulletin:
SSM 46834
Component:
118000 electrical system: software
Summary:
Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so
Bulletin:
SSM 46848
Component:
118000 electrical system: software
Summary:
Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile
Bulletin:
tsb17-2207
Component:
190000 tires
Summary:
Some 2017-2018 escape vehicles may exhibit a vibration at highway speeds above 80 km/h (50 mph) which may be attributed to short term flat spotting in the tires. follow the service procedure steps to correct the condition.
Bulletin:
SSM 46854
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Some 2017-2018 fusion/mkz/mkc/mkx/continental with all audio systems and 2017-2018 escape with sony audio systems may exhibit an inoperative speed compensation volume feature. do not attempt any repairs at this time. engineering is investig
Bulletin:
SSM 46860
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and
Bulletin:
SSM 46861
Component:
353000 equipment:electrical
Summary:
Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
Bulletin:
SSM 46862
Component:
284000 back over prevention: camera system
Summary:
Some owners of 2013-2018 escape vehicles may complain of the rear license plate viewed in the lower portion of the display screen when using the parking aid camera. this is due to the convex camera lens to provide as much viewing angle as p
Bulletin:
SSM 46875
Component:
110000 electrical system
Summary:
Some 2017 escape vehicles may exhibit inoperative climate or radio controls with dtcs u2100, u0140 in the fcim or dtc u0164 in the body control module (bcm). this may be due to loss of communication or incomplete module configuration. befor
Bulletin:
17-2218
Component:
160000 structure
Summary:
Some 2013-2018 escape, focus and c-max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. follow the pro
Bulletin:
17-2236
Component:
060000 engine (pws)
Summary:
Some 2017 escape vehicles equipped with a 1.5l gasoline turbocharged direct injection (gtdi) engine and built on or before 1-feb-2017 may exhibit an illuminated mil with dtc p051b. follow the service procedure steps to correct the condition
Bulletin:
SSM 46900
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use
Bulletin:
SSM 46930
Component:
353000 equipment:electrical
Summary:
Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and
Bulletin:
SSM 46933
Component:
110000 electrical system
Summary:
Some 2017-2018 escape vehicles with electronic manual temperature control (emtc) and ford original accessory (foa) or factory invoiced accessory (fia) scalable remote start systems may exhibit a concern of the air distribution and temperatu
Bulletin:
SSM 46947
Component:
110000 electrical system
Summary:
Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o
Bulletin:
SSM 46948
Component:
110000 electrical system
Summary:
Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile
Bulletin:
SSM 46949
Component:
110000 electrical system
Summary:
Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai
Bulletin:
SSM 47080
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re
Bulletin:
SSM 47084
Component:
110000 electrical system
Summary:
Some 2017 escape vehicles built on or before 02-feb-2017 may exhibit an auto stop/start condition where the vehicle does not auto restart after an auto stop event. upon attempting to restart, the instrument panel may display a message instr
Bulletin:
SSM 47086
Component:
114000 electrical system:wiring
Summary:
Some 2017-2018 escape vehicles equipped with a 1.5l or 2.0l engine and built on or before 24-jan-2018 may exhibit fuse f34 open, an illuminated mil with diagnostic trouble codes (dtcs) p0034, p023a, p0245, p0480, p0481, p0645, p06a0, p06db,
Bulletin:
TSB18-2099
Component:
110000 electrical system
Summary:
Some 2017 escape vehicles built on or before 1-sep-2017 may exhibit a manual liftgate that is difficult to close or a power liftgate that exhibits bounce back and/or will not cinch. follow the service procedure steps to correct this conditi
Bulletin:
SSM 47155
Component:
110000 electrical system
Summary:
Some 2017 escape and focus vehicles may experience a message during key programing that states "back end server failed". to correct this condition, reprogram the remote frequency actuator (rfa) module to the latest level using integrated di
Bulletin:
SSM 47167
Component:
110000 electrical system
Summary:
Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
Bulletin:
SSM 47170
Component:
103000 power train:automatic transmission
Summary:
Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. this may be due to small debris causing the vct solenoid to stick. b
Bulletin:
SSM 47180
Component:
100000 power train
Summary:
Some 2017 escape vehicles equipped with a 1.5l ecoboost engine may exhibit a misfire, lack of power, no start and/or illuminated mil with diagnostic trouble codes (dtcs) p0351, p0352, p0353 and/or p0354 stored in the powertrain control modu
Bulletin:
SSM 47187
Component:
060000 engine and engine cooling
Summary:
Some 2017-2018 escape/focus/transit connect vehicles equipped with remote start may exhibit the engine shut off after using the remote start function to start the vehicle with dtc p1594 stored in the bcm. if using the fordpass app, the app
Bulletin:
SSM 47201
Component:
350000 equipment
Summary:
Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco
Bulletin:
SSM 47204
Component:
060000 engine and engine cooling
Summary:
Some 2015-2018 fusion/mkz/mkc/escape/edge vehicles equipped with a 2.0l ecoboost engine may exhibit a runs rough condition with dtcs p0300, p0301, p0302, p0303, p0304 and/or p0316. this may be due to coolant intrusion due to corrosion on th
Bulletin:
SSM 47211
Component:
118000 electrical system: software
Summary:
Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai
Bulletin:
SSM 47228
Component:
110000 electrical system
Summary:
Some 2015-2017 escape vehicles built on or before 5-apr-2017 with factory trailer tow may exhibit a concern with a trailer lamp out warning and/or blis not available warning without a trailer connected. access connectors c439 (4 pin) and c4
Bulletin:
SSM 47231
Component:
060000 engine and engine cooling
Summary:
Some 2017-2018 escape vehicles equipped with a 1.5l ecoboost engine may exhibit a timing belt saw or chirp type noise at idle while the vehicle is in transport mode. the noise is noticeable because of an elevated idle speed while the vehicl
Bulletin:
SSM 47000
Component:
060000 engine and engine cooling
Summary:
Some 2013-2018 escape/fusion/mkz vehicles equipped with 2.5l or 1.5l/2.0l/3.0l ecoboost engine, 2015-2018 mkc/edge/explorer vehicles equipped with 2.0l/2.3l/2.7l ecoboost engine, 2016-2018 mkx vehicles equipped with 2.7l ecoboost engine, 20
Bulletin:
SSM 47009
Component:
353000 equipment:electrical
Summary:
The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
Bulletin:
SSM 47040
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Some 2017-2018 escape vehicles may exhibit inoperative climate or radio controls with dtcs u2100, u0140 in the fcim or dtc u0164 in the body control module (bcm). this may be due to loss of communication or incomplete module configuration.
Bulletin:
SSM 47041
Component:
353000 equipment:electrical
Summary:
Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
Bulletin:
SSM 47043
Component:
060000 engine and engine cooling
Summary:
Some 2017 escape vehicles may exhibit an auto stop/start concern when the vehicle does not auto restart. the concern can occur at a stop where the vehicle will perform an auto stop/start event. upon attempting to restart, the instrument pan
Bulletin:
SSM 47000
Component:
060000 engine (pws)
Summary:
Some 2013-2018 escape/fusion/mkz vehicles equipped with 2.5l or 1.5l/2.0l/3.0l ecoboost engine, 2015-2018 mkc/edge/explorer vehicles equipped with 2.0l/2.3l/2.7l ecoboost engine, 2016-2018 mkx vehicles equipped with 2.7l ecoboost engine, 20
Bulletin:
SSM 47009
Component:
350000 equipment
Summary:
The accessory (wireless) keyless entry keypad can only be used with vehicles that are factory built with remote keyless entry (rke). the master code for the accessory (wireless) keyless entry keypad can be retrieved from fmcdealer - parts a
Bulletin:
SSM 47040
Component:
353000 equipment:electrical
Summary:
Some 2017-2018 escape vehicles may exhibit inoperative climate or radio controls with dtcs u2100, u0140 in the fcim or dtc u0164 in the body control module (bcm). this may be due to loss of communication or incomplete module configuration.
Bulletin:
SSM 47041
Component:
110000 electrical system
Summary:
Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
Bulletin:
SSM 47043
Component:
060000 engine (pws)
Summary:
Some 2017 escape vehicles may exhibit an auto stop/start concern when the vehicle does not auto restart. the concern can occur at a stop where the vehicle will perform an auto stop/start event. upon attempting to restart, the instrument pan
Bulletin:
SSM 47335
Component:
353600 equipment:air conditioner
Summary:
Some 2017-2018 escape and 2017-2019 mkc vehicles may exhibit a lack of a/c cooling performance during pdi. this may be due to a insufficient/low refrigerant charge. if a vehicle displays a lack of cooling performance during pdi, inspect for
Bulletin:
SSM 47379
Component:
110000 electrical system
Summary:
Various 2016-2018 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve
Bulletin:
SSM 47380
Component:
110000 electrical system
Summary:
Some 2016-2018 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so
Bulletin:
18M02
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary:
Certain 2017 model year multiple vehicle lines - california emission warranty parts coverage
Bulletin:
tsb18-2178
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Some 2017-2018 escape vehicles equipped with a 1.5l ecoboost engine and built on or before 01-jun-2018 may exhibit an illuminated mil (wrench) lamp with diagnostic trouble code (dtc) p061e stored in the powertrain control module (pcm). foll
Bulletin:
tsb18-2193
Component:
060000 engine (pws)
Summary:
This article supersedes tsb 16-0107 to update the service procedure. some 2017 escape vehicles equipped with an auto start/stop system and built on or before 18-may-2016 may exhibit dtc p1935 stored in the powertrain control module (pcm) on
Bulletin:
tsb18-2210
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Some 2017-2018 escape vehicles equipped with a 1.5l ecoboost engine and built on or before 1jun2018 may exhibit an illuminated mil with diagnostic trouble code (dtc) p051b stored in the powertrain control module (pcm). follow the service
Bulletin:
SSM 47397
Component:
060000 engine (pws)
Summary:
Some 2016-2018 escape/focus/transit connect vehicles equipped with a remote start system may exhibit an immediate engine shut off with or without diagnostic trouble code (dtc) p1594 stored in the bcm after using the remote start function to
Bulletin:
SSM 47416
Component:
020000 suspension
Summary:
Some 2013-2018 escape vehicles may exhibit damaged or delaminated bushing(s) on the rear suspension front lower arm (dog bone). if the rear suspension front lower arm requires replacement, an updated part bv6z-5500-d with a solid bushing is
Bulletin:
SSM 47424
Component:
110000 electrical system
Summary:
Some 2017-2018 continental, mkc, mkx, mkz, and fusion vehicles with an instrument panel center mounted speaker and 2017-2018 escape vehicles with sony audio systems may exhibit an inoperative speed compensated volume feature. this may be du
Bulletin:
SSM 47430
Component:
110000 electrical system
Summary:
If a trailer hitch receiver is installed on a 2013-2018 escape or 2015-2019 mkc vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. hands-free liftgate function can be restored by replacing
Bulletin:
TSB 18-2246
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Some 2017-2018 escape vehicles with a 1.5l ecoboost engine and built on 2-feb-2017 and through 3-aug-2018 may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p04db and/or p051b stored in the powertrain control module (pcm).
Bulletin:
TSB 18-2247
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Some 2017 escape vehicles equipped with a 1.5l ecoboost engine and built on or before 1 feb 2017 may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p04db and/or p051b stored in the powertrain control module (pcm). follow th
Bulletin:
SSM 47444
Component:
110000 electrical system
Summary:
Some 2016-2018 ford and lincoln vehicles equipped with sync 3 not at the latest software level may exhibit various performance related concerns such as display operation, navigation, voice recognition, phone pairing, applink, travel link, s
Bulletin:
SSM 47462
Component:
060000 engine and engine cooling
Summary:
2015-2018 edge, fusion, focus, mkz, mkc, escape vehicles equipped with a 2.0l ecoboost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. refer to the extended coolant pressure test and checking for combustio
Bulletin:
SSM 47467
Component:
110000 electrical system
Summary:
Some 2017-2018 escape vehicles equipped with a 1.5l or 2.0l engine may exhibit fuse f34 open, an illuminated mil with diagnostic trouble codes (dtcs) p0034, p023a, p0245, p0480, p0481, p0645, p06a0, p06db, p188d, p02602, and/or p2681 in the
Bulletin:
SSM 47470
Component:
110000 electrical system
Summary:
Some 2017-2018 escape vehicles equipped with an electronic manual temperature control (emtc) system and built on or after 28-jul-2016 may exhibit an inoperative heating, ventilation and air conditioning (hvac) system display and no hvac ope
Bulletin:
SSM 47471
Component:
110000 electrical system
Summary:
Some 2017-2018 fusion/fusion hev, 2017 escape and 2017 f150/raptor equipped with a telematics control unit (tcu) may exhibit inoperative remote features via fordpass mobile app, incomplete user authorization and/or accessory protocol interf

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