2017 DUTCHMEN VOLTAGE Recalls (4)
- Campaign:
- 16V564000 on 07/28/2016
- Component:
- Trailer hitches:fifth wheel assembly
- Manufactured:
- 03/10/2016 - 06/13/2016
- Affected:
- 19
- Defect:
- Keystone rv company (keystone) is recalling certain model year 2017 dutchmen voltage toy hauler fifth wheel trailers manufactured march 11, 2016, to june 14, 2016. the affected vehicles were incorrectly built with a 18,000 lb rated fifth wheel pin box hitch instead of a 21,000 lb rated hitch.
- Consequence:
- If the vehicle is loaded to a weight greater than 18,000 lbs, the pin box can fail, possibly resulting in the trailer separating from the tow vehicle and increasing the risk of a crash.
- Correction:
- Keystone notified owners, and dealers will remove and replace the pin box inner with one rated for 21,000 lbs, free of charge. the recall began on august 5, 2016. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 16-259.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V908000 on 12/15/2016
- Component:
- Structure:body:door:hinge and attachments
- Manufactured:
- 09/13/2016 - 12/05/2016
- Affected:
- 1,608
- Defect:
- Keystone rv company (keystone) is recalling certain model year 2017 keystone carbon and raptor fifth wheel recreational trailers, and 2016-2017 fuzion and dutchmen voltage fifth wheel recreational trailers. the affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.
- Consequence:
- If the door does not open as expected, there would be an increased risk of injury to those in the door's path.
- Correction:
- Keystone will notify owners, and dealers will replace the ramp door hinge, free of charge. the recall began on january 13, 2017. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 16-274.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V335000 on 05/24/2017
- Component:
- Equipment:recreational vehicle
- Manufactured:
- 03/09/2017 - 05/07/2017
- Affected:
- 249
- Defect:
- Keystone rv company (keystone) is recalling certain 2017-2018 dutchmen voltage trailers equipped with the onan 5.5 generator option. the fuel line may have been clamped incorrectly to the generator.
- Consequence:
- The incorrectly clamped fuel line may disconnect, possibly causing a fuel leak and increasing the risk of fire.
- Correction:
- Keystone will notify owners, and dealers will properly clamp the fuel line to the generator, free of charge. the recall began on may 31, 2017. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 17-285.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V755000 on 11/28/2017
- Component:
- Equipment
- Affected:
- 1,205,997
- Defect:
- Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
- Consequence:
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Correction:
- Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge. the recall began on january 15, 2018. owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. keystone's number for this recall is 17-307.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2017 DUTCHMEN VOLTAGE TSBs (11)
- Bulletin:
- 16-258
- Component:
- 114000 electrical system:wiring
- Summary:
- This advisory 16-258 involves certain voltage fifth-wheels. it has been determined the energy management was wired incorrectly causing the system not to shed loads on certain epic series units.
- Bulletin:
- 16-258
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- This communication is informing dealership service departments of advisory 16-258 for the voltage energy management.
- Bulletin:
- 16-258
- Component:
- 114000 electrical system:wiring
- Summary:
- This communication is the final customer notification for advisory 16-258 for the voltage energy management.
- Bulletin:
- 16-256
- Component:
- 353600 equipment:air conditioner
- Summary:
- Revision made in july 7, 2016, clarified this applies to the air conditioner above the main living area. this advisory 16-256 involves units manufactured with certain air conditioners may not have been installed over the opening correctly
- Bulletin:
- 16-256
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Revision made in july 7, 2016, clarified this applies to the air conditioner above the main living area. this communication is informing dealership service departments of revision to advisory 16-256, units manufactured with certain air con
- Bulletin:
- 16-256
- Component:
- 353600 equipment:air conditioner
- Summary:
- This advisory 16-256 involves units manufactured with certain air conditioners may not have been installed over the opening correctly resulting in a possible roof leak. the air conditioner must be inspected and if necessary, re-attached to
- Bulletin:
- 16-256
- Component:
- 353600 equipment:air conditioner
- Summary:
- This communication is informing dealership service departments of advisory 16-256 for the voltage air conditioner.
- Bulletin:
- 16-256
- Component:
- 353600 equipment:air conditioner
- Summary:
- This communication is the final customer notification for advisory 16-256 for the voltage air conditioner.
- Bulletin:
- 16-273
- Component:
- 114000 electrical system:wiring
- Summary:
- This advisory 16-273 involves certain voltage fifth wheels. it has been determined that on some 2017 voltage models the generator hour meter will not turn off due to the wires being connected incorrectly on the backside of the hour meter.
- Bulletin:
- 16-273
- Component:
- 114000 electrical system:wiring
- Summary:
- This communication is informing dealership service departments of advisory 16-273 for the voltage generator hour meter.
- Bulletin:
- 16-273
- Component:
- 114000 electrical system:wiring
- Summary:
- This communication is the final customer notification for advisory 16-273 for the voltage generator hour meter.
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