2017 DUCATI MULTISTRADA 1200 Recall

Campaign:
17V274000 on 04/25/2017
Component:
Suspension:rear:shock absorber
Manufactured:
03/14/2016 - 01/29/2017
Affected:
568
Defect:
Ducati north america (ducati) is recalling certain 2016-2017 multistrada 1200 enduro motorcycles. the motorcycle's rear shock absorber lower shock-end eyelet may crack and possibly detach from the swingarm.
Consequence:
If the rear shock absorber detaches from the swingarm, the motorcycle's handling would be affected, increasing the risk of a crash.
Correction:
Ducati will notify owners, and dealers will replace the rear shock absorber assembly, free of charge. the recall is expected to begin may 22, 2017. owners may contact ducati customer service at 1-800-231-6696. ducati's number for this recall is srv-rcl-17-002.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 DUCATI MULTISTRADA 1200 TSBs (8)

Bulletin:
SRV-MEM-17-0606
Component:
021300 suspension:front:shock absorber
Summary:
Multistrada 1200e replacement shock absorber - this service memo addresses a width discrepancy encountered when replacing subject component due to a referenced recall. it also directs dealerships to refrain from modifying the associated bu
Bulletin:
SRV-TTB-17-005
Component:
060000 engine and engine cooling
Summary:
Procedure for verifying engine oil consumption - this tips and tricks bulletin addresses numerous high-oil consumption field claims. new procedures with associated diagrams and technical worksheet as an attachment are included.
Bulletin:
SRV-TSB-17-006
Component:
060000 engine and engine cooling
Summary:
Coolant hose replacement - this technical service bulletin provides dealers and service managers with information about the potential for coolant seep from a section of the water hose. the bulletin also provides a preventative service sol
Bulletin:
SRV-TSB-18-003
Component:
063000 engine and engine cooling:exhaust system
Summary:
Multistrada 1200 pikes peak preload adjustment tube heat shield - this bulletin describes the process to install a missing heat shield. the initial batch of model year 16-17 motorcycles was assembled without this part installed. the bulle
Bulletin:
SRV-ESB-18-001
Component:
110000 electrical system
Summary:
Mts 1200 starter solenoid connector installation - an update has been made to the starter solenoid wiring harness in the new multistrada 1260 model year 2018.this bulletin provides details for installing kit part no.69928501a. the kit updat
Bulletin:
SRV-ESB-18-004
Component:
060000 engine (pws)
Summary:
Immobilizer systems - this electronic service bulletin supersedes srv-esb-16-002 published 10/06/2016. it contains updated system information regarding ducati immobilizer systems (engine start lock systems) for the listed year models. the
Bulletin:
SRV-TSB-18-013
Component:
110000 electrical system
Summary:
Cr159 ? replacement of active key part no. 59810356a - this technical service bulletin informs dealers and service managers about the potential for hands-free active key operation to fail. the hands-free system could fail to acknowledge th
Bulletin:
SRV-SRB-18-028
Component:
101000 power train:clutch assembly
Summary:
Procedure to check and adjust the clutch fluid pressure - this service bulletin informs dealers and service managers about reports of difficulty in detection of the "neutral" gear (n) with consequent possible engine cranking. it also prov

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