2017 DODGE DURANGO Recalls (4)
- Campaign:
- 17V541000 on 08/31/2017
- Component:
- Power train:axle assembly:axle shaft
- Manufactured:
- 05/24/2017 - 06/01/2017
- Affected:
- 4
- Defect:
- Chrysler (fca us llc) is recalling certain 2017 dodge durango vehicles. the vehicles may have been assembled with rear axle halfshafts that are too short.
- Consequence:
- If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.
- Correction:
- Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. the recall began on september 18, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t55.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system:wiring
- Manufactured:
- 06/01/2013 - 05/22/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Vehicle speed control:cruise control
- Manufactured:
- 06/01/2013 - 05/22/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system: software
- Manufactured:
- 06/01/2013 - 05/22/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2017 DODGE DURANGO TSBs (34)
- Bulletin:
- 68232614A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
- Bulletin:
- 9003723
- Component:
- 350000 equipment
- Summary:
- Amplifier vehicles needing amplifier replacement, please call rayyan mohammed at cell (248) 954-0790 prior to repair. if no response in 15 minutes, proceed with the repair.
- Bulletin:
- 9003718
- Component:
- 135000 visibility:rearview mirrors/devices
- Summary:
- Rear view camera before proceeding with the normal procedure call ali ikram at (248) 576-9265 mon- fri between 8 am - 4pm. if you do not get a response within 15 minutes continue with the repair. make sure that connector is inserted pro
- Bulletin:
- 9002831
- Component:
- 060000 engine (pws)
- Summary:
- Water pump, idler pulley if replacing the water pump or idler pulley for a chirp, squeal or nvh, please contact either: ron dallison cell: (248) 292-9510 ron.dallison@fcagroup.com chris riddick cell: (248) 434-3628 chris.riddick@fcagrou
- Bulletin:
- 9003533
- Component:
- 060000 engine (pws)
- Summary:
- Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
- Bulletin:
- 9003787
- Component:
- 020000 suspension
- Summary:
- Rh and lh exhaust resonators if replacing resonator due to alignment issues between exhaust tips and rear fascia, please call the design release engineer spencer hayes at cell (517) 215-0520 to review. if no response in 15 minutes, proce
- Bulletin:
- 21-009-17 REV. E
- Component:
- 100000 power train
- Summary:
- Flash: transmission diagnostic and shift enhancements this bulletin involves reprogramming the transmission control module (tcm) withthe latest available software. a small number of customers may experience a malfunction indicator lamp
- Bulletin:
- 08-028-17 REV. B
- Component:
- 118000 electrical system: software
- Summary:
- Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air (fota) update and provides the service technician an overview of the steps a customer will need to take to complete
- Bulletin:
- 18-024-17 REV. C
- Component:
- 118000 electrical system: software
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illumination. up
- Bulletin:
- 08-089-16
- Component:
- 273000 lane departure: blind spot detection
- Summary:
- Flash: blind spot monitor system improvements this bulletin involves updating the left and right blind spot sensor (lbss/rbss) software. the customer may experience the blind spot monitor indicator may not chime alerting them that there i
- Bulletin:
- 18-049-16 REV. B
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lamp (mil
- Bulletin:
- 9002519
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
- Bulletin:
- 9003624
- Component:
- 273000 lane departure: blind spot detection
- Summary:
- Blind spot detection sensor if you are replacing this part due to a customer complaint of "blind spot alert unavailable - wipe rear bumper", please read the following instructions before proceeding. 1) verify that the rear bumper is clea
- Bulletin:
- 9003530
- Component:
- 030000 brakes (pws)
- Summary:
- Brake pedal sensor for vehicles with dtc's p0572 or c0042, or complaints of brake lights staying on or cruise control not setting, please use witech to check the brake pedal home position setting and actual pedal resting position under bra
- Bulletin:
- 9003718
- Component:
- 353000 equipment:electrical
- Summary:
- Rear view camera in the case for inoperative camera, radio screen is blue or black in reverse mode. before proceeding with the normal procedure call ali ikram at (248) 576-9265 mon- fri between 8 am- 4pm. if you do not get a response withi
- Bulletin:
- 9003109
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bottl
- Bulletin:
- 9003413
- Component:
- 181000 vehicle speed control:accelerator pedal
- Summary:
- Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
- Bulletin:
- 9003726
- Component:
- 070000 fuel system, gasoline
- Summary:
- Fuel tank before replacing this part due to hard to fill condition, check the fuel filler tube for restriction after the second door of the capless unit. replace the fuel filler tube if the second door of the capless unit does not open pro
- Bulletin:
- 9003357
- Component:
- 060000 engine and engine cooling
- Summary:
- Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interfac
- Bulletin:
- 9003743
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Radiator before replacing the radiator call wes youkhana at fca auburn hills cell: (248) 564-8595 to answer a few questions. if no response in 15 minutes, please proceed with repair.
- Bulletin:
- 9003749
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Ra2 radio 5" uconnect before replacing this radio, make sure you can reproduce the customer issue. if the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. if radio functionality is resumed, retur
- Bulletin:
- 9003689
- Component:
- 353600 equipment:air conditioner
- Summary:
- Cleaner for a/c evaporator before using deodorizer to remove hvac or evaporator odor, call ken deneau at cell (248) 765-0288. if no response in 15 minutes, please continue with repair
- Bulletin:
- 9003687
- Component:
- 150000 seat belts
- Summary:
- Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003669
- Component:
- 103000 power train:automatic transmission
- Summary:
- Auto trans rotary electronic shifter the rotary shifter is designed to actuate a motor within the device whenever the driver places their foot on the brake, with the car in park (or neutral). this generates a noise with each brake press/re
- Bulletin:
- 9003681
- Component:
- 150000 seat belts
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003694
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
- Bulletin:
- 9003696
- Component:
- 162300 structure:body:door
- Summary:
- Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
- Bulletin:
- 9003584
- Component:
- 010000 steering
- Summary:
- Electric power steering gear if any of the following dtcs exist, it is okay to replace the steering gear: c2217-00, c15c1-00 (eps mechanical performance) or c15db-00 (latch active) otherwise perform the following; 1) electrical, communic
- Bulletin:
- 9003273
- Component:
- 060000 engine and engine cooling
- Summary:
- Trans pan or gasket if your repair requires replacing one of the two part numbers for a leak, prior to the repair please call enzo piazza at cell (248) 467-9163. if you cannot reach enzo within 15 minutes proceed with the repair. enzo need
- Bulletin:
- 14-001-17 REV. A
- Component:
- 070000 fuel system, gasoline
- Summary:
- Poor vehicle acceleration this bulletin involves test driving the vehicle and if required, replacing the fuel pump module. the customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under wide open
- Bulletin:
- 18-024-17 REV. A
- Component:
- 060000 engine and engine cooling
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lamp (mil
- Bulletin:
- 21-009-17 REV. A
- Component:
- 100000 power train
- Summary:
- Flash: transmission diagnostic and shift enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience the following condition: during an engine
- Bulletin:
- 18-024-17
- Component:
- 060000 engine and engine cooling
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lamp (mi
- Bulletin:
- 21-009-17
- Component:
- 100000 power train
- Summary:
- Flash: transmission diagnostic and shift enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience the following condition: ยท during an engi
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