2017 CHRYSLER PACIFICA Recalls (11)

Campaign:
16V490000 on 06/29/2016
Component:
Seat belts:rear
Manufactured:
02/21/2016 - 04/27/2016
Affected:
3,620
Defect:
Chrysler (fca us llc) is recalling certain model year 2017 pacifica vehicles manufactured february 22, 2016, through april 28, 2016. the center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Consequence:
If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
Correction:
Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. the recall began on july 14, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s42.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
17V342000 on 05/29/2017
Component:
Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Manufactured:
07/28/2016 - 05/01/2017
Affected:
371
Defect:
Vantage mobility international, llc (vantage mobility) is recalling certain 2017 chrysler pacifica lowered floor vans modified by vantage mobility for wheelchair accessibility. the affected vans have rear brake lines that might have been crossed during the modification. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 135, "light vehicle brake systems."
Consequence:
The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
Correction:
Vantage mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. the recall began on july 3, 2017. owners may contact vantage mobility customer service at 1-800-488-9082. vantage mobility's number for this recall is pac-20170525.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
17V482000 on 08/01/2017
Component:
Power train:driveline:differential unit
Manufactured:
07/28/2016 - 07/24/2017
Affected:
524
Defect:
Vantage mobility international, llc (vmi) is recalling certain 2017 chrysler pacifica lowered floor vehicles modified by vmi. the rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Consequence:
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
Correction:
Vmi will notify owners, and dealers will replace the pinion brackets, free of charge. the recall began on august 14, 2017. owners may contact vmi customer service at 1-800-488-9082. vmi's number for this recall is pac20170728.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
17V542000 on 09/04/2017
Component:
Seat belts:rear
Manufactured:
10/31/2015 - 08/23/2017
Affected:
47,927
Defect:
Chrysler (fca us llc) is recalling certain 2017-2018 chrysler pacifica vehicles equipped with the 8-passenger seating option. in certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Consequence:
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Correction:
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. the recall began october 26, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t54.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V049000 on 01/16/2018
Component:
Engine and engine cooling:engine
Manufactured:
11/22/2015 - 06/28/2017
Affected:
153,859
Defect:
Chrysler (fca us llc) is recalling certain 2017 chrysler pacifica vehicles equipped with a 3.6l engine. the engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Consequence:
An engine stall can increase the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will update the engine control software, free of charge. the recall began march 7, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u01.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V049000 on 01/16/2018
Component:
Electrical system: software
Manufactured:
11/22/2015 - 06/28/2017
Affected:
153,859
Defect:
Chrysler (fca us llc) is recalling certain 2017 chrysler pacifica vehicles equipped with a 3.6l engine. the engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Consequence:
An engine stall can increase the risk of a crash.
Correction:
Chrysler will notify owners, and dealers will update the engine control software, free of charge. the recall began march 7, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u01.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V332000 on 05/21/2018
Component:
Electrical system:wiring
Manufactured:
11/22/2015 - 05/23/2018
Affected:
4,846,885
Defect:
Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V332000 on 05/21/2018
Component:
Vehicle speed control:cruise control
Manufactured:
11/22/2015 - 05/23/2018
Affected:
4,846,885
Defect:
Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V332000 on 05/21/2018
Component:
Electrical system: software
Manufactured:
11/22/2015 - 05/23/2018
Affected:
4,846,885
Defect:
Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Correction:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V395000 on 06/17/2018
Component:
Electrical system:ignition:anti-theft controller
Manufactured:
06/14/2016 - 04/05/2018
Affected:
240,242
Defect:
Chrysler (fca us llc) is recalling certain 2017-2018 chrysler pacifica vehicles. the manual park release (mpr) plug may be removed without a tool. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114, "theft protection."
Consequence:
If the mpr is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Correction:
Chrysler will notify owners, and dealers will replace the mpr plug, free of charge. the recall began july 9, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u50.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Campaign:
18V395000 on 06/17/2018
Component:
Equipment:electrical:anti-theft devices
Manufactured:
06/14/2016 - 04/05/2018
Affected:
240,242
Defect:
Chrysler (fca us llc) is recalling certain 2017-2018 chrysler pacifica vehicles. the manual park release (mpr) plug may be removed without a tool. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114, "theft protection."
Consequence:
If the mpr is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Correction:
Chrysler will notify owners, and dealers will replace the mpr plug, free of charge. the recall began july 9, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u50.
Notes:
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

2017 CHRYSLER PACIFICA TSBs (95)

Bulletin:
D-16-09
Component:
060000 engine (pws)
Summary:
Fast feedback program - 3.6l v6 24v vvt engine - 2017 chrysler pacifica to announce a fast feedback program for replacing or repairing the 3.6l v6 24v vvt engine (sales code erf) in an effort to collect, monitor and cprrect quality issue
Bulletin:
18-057-16 REV. A
Component:
118000 electrical system: software
Summary:
"flash: 3.6l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illuminat
Bulletin:
21-022-16
Component:
103000 power train:automatic transmission
Summary:
"flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience a malfunction indicator lamp (mil) illum
Bulletin:
23-026-16 REV.A
Component:
350000 equipment
Summary:
"incorrect front license plate bracket this bulletin involves inspecting and if necessary, replacing the front license plate bracket. the vehicle may have the incorrect front license plate bracket in the vehicle. the vehicle may have a b
Bulletin:
23-032-16
Component:
162300 structure:body:door
Summary:
"sliding door lubrication. this bulletin involves applying nye lubricant grease to the sliding door center track mechanism. customers may describe a grinding noise coming from the left or right sliding door when opening or closing."
Bulletin:
23-034-16
Component:
162300 structure:body:door
Summary:
"left front door rattle this bulletin involves testing the driver's front door for rattle noise when closing and if needed, applying urethane between outer door shell and impact beam. the customer may describe a driver's front door rattl
Bulletin:
24-009-16
Component:
353600 equipment:air conditioner
Summary:
"air conditioning inoperative this bulletin involves testing the a/c compressor operation and replacing if needed. customers may experience a loss or intermittent operation of the air conditioning system. a rattling noise may also be hea
Bulletin:
OP-W-0425
Component:
221700 seats:front assembly:seat heater/cooler
Summary:
This tb notified the technicians that on trim levels of a vmi converted chrysler pacifica that allow for heated seats, the harness may be pinned incorrectly and will not allow the heated seat option to work on the remaining seat once either
Bulletin:
TS-WI-0225
Component:
114000 electrical system:wiring
Summary:
To provide parts list and process instructions to correct wiring in the front passenger seat harness to allow for front seat interchangeability and provide a more secure ground
Bulletin:
TS-WI-0248
Component:
220000 seats
Summary:
Instruction to relocate the front seat wiring harness to allow full travel of seat on its rails
Bulletin:
08-071-16
Component:
110000 electrical system
Summary:
Water intrusion in dash to front fascia in-line connector this bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. the customer may d
Bulletin:
23-033-16
Component:
130000 visibility
Summary:
Incorrect inside rear view mirror this bulletin involves inspecting and if necessary, replacing the inside rear view mirror. the vehicle may have the incorrect inside rear view mirror installed in the vehicle.
Bulletin:
68232614A$
Component:
060000 engine and engine cooling
Summary:
Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
Bulletin:
68322289A$
Component:
060000 engine and engine cooling
Summary:
A/c suction/liquid line, a/c discharge dine, a/c compressor for ru bodies only; issues with leaks in the above a/c components. also issues with compressor performance. before replacing any of the components listed above call michael romm
Bulletin:
68312564A$
Component:
160000 structure
Summary:
Active grill shutter (ags) for 2017 ru vehicles only;~ prior to replacing an active grille shutter (ags) for dtc code u11e9 (loss of communication), please contact tom hallahan at cell (248) 494-2083 or email (tom.hallahan@fcagroup.com)
Bulletin:
24-010-16
Component:
138000 visibility:defroster/defogger system
Summary:
Hvac system not cold this bulletin involves confirmation of latest software level and possibly doing a forced cool down routine of the heating ventilation air conditioning (hvac) module. customers may describe that the hvac system is not
Bulletin:
24-011-16
Component:
060000 engine and engine cooling
Summary:
Air conditioning inoperative this bulletin involves testing the a/c compressor operation and replacing if needed. customers may experience a loss or intermittent operation of the air conditioning system. a rattling noise may also be hear
Bulletin:
68227168A$
Component:
110000 electrical system
Summary:
Rear seat entertainment system video routing module before replacing the video routing module (vrm) for the rear seat entertainment system in the pacifica, the software in the radio head unit needs to be verified. the vrm with part numbe
Bulletin:
9003723
Component:
350000 equipment
Summary:
Amplifier vehicles needing amplifier replacement, please call rayyan mohammed at cell (248) 954-0790 prior to repair. if no response in 15 minutes, proceed with the repair.
Bulletin:
9003774
Component:
170000 latches/locks/linkages
Summary:
Stow n go load floor and latch please note that if replacing a stow n go load floor for a latch issue, the latches are serviceable separately. you do not need to replace the entire load floor for this. the following part numbers are for
Bulletin:
9002831
Component:
060000 engine (pws)
Summary:
Water pump, idler pulley if replacing the water pump or idler pulley for a chirp, squeal or nvh, please contact either: ron dallison cell: (248) 292-9510 ron.dallison@fcagroup.com chris riddick cell: (248) 434-3628 chris.riddick@fcagrou
Bulletin:
9003785
Component:
100000 power train
Summary:
Transmission if are working on a vehicle with a transmission concern that has dtc u0402 please call jason lebeau at (248) 613-7488 prior to working on the unit. if jason cannot be reached within 15 minutes proceed with the repair.
Bulletin:
9003533
Component:
060000 engine (pws)
Summary:
Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
Bulletin:
08-086-17
Component:
110000 electrical system
Summary:
Low volume or static while using the overhead dvd this bulletin involves checking the dvd media hub auxiliary switch part number and possibly replacing the switch. customers may experience low volume or static from the overhead dvd player
Bulletin:
08-028-17 REV. B
Component:
118000 electrical system: software
Summary:
Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air (fota) update and provides the service technician an overview of the steps a customer will need to take to complete
Bulletin:
23-043-17
Component:
220000 seats
Summary:
Grease stain on the second row quad seat trim covers this bulletin involves cleaning grease stain from the second row quad style seats. the customer may describe a grease stain on either of the outboard lower seatback trim covers side f
Bulletin:
08-092-17
Component:
110000 electrical system
Summary:
Radio inoperative after a flash over the air (fota) radio update this bulletin involves reprogramming the radio with the latest available software. customers may notice after the fota radio update the radio is inoperative. the display
Bulletin:
08-087-17
Component:
118000 electrical system: software
Summary:
Miracast software update available this information only bulletin discusses the availability of miracast® which has been added to the video routing module(vrm) through a software update.
Bulletin:
9003587
Component:
062100 engine and engine cooling:cooling system:radiator assembly
Summary:
Radiator assembly before replacing the radiator assembly for leaking or overheating issues, please call any of the following: lan sun @ cell (248) 736-8786, radovan misic @ cell (248) 701-2754 or josh langmesser @ cell (248) 821-5946
Bulletin:
9003637
Component:
111100 electrical system:battery:cables
Summary:
Media hub for android auto and apple carplay issues, do not replace this part. android auto and apple carplay applications may not operate with the vehicle if an aftermarket cable is being used. verify the functionality of these applicat
Bulletin:
9003634
Component:
118000 electrical system: software
Summary:
Uconnect theater remote before replacing the remote control for the rear seat entertainment system due to pairing issues, ensure that the vrm and radio software is at the latest level. if remote pairing still fails at the newer software
Bulletin:
9003640
Component:
355200 equipment:other:owners/service/other manual
Summary:
Electronic shift module if dtc's u11c3, u0074 are present stored or active, please contact pemi sabageh at cell (519) 300-0629 or david dysarz at (248) 944-0310. if you do not receive a call within 15 minutes please proceed with the repa
Bulletin:
9003642
Component:
356000 equipment adaptive
Summary:
Glove box assembly prior to replacing glove box assembly for glove box light stays on, verify the glove box door is latched completely on both sides. the glove box door should not be able to be pulled open without using glove box handle.
Bulletin:
9003645
Component:
107000 power train:axle hubs
Summary:
Hub nut the torque specifications for this component is 163 n.m or 120 ft.lbs. when replacing this component ensure that the component is not over torqued.
Bulletin:
9003649
Component:
107000 power train:axle hubs
Summary:
Halfshaft when replacing this component it is required that the hub nut; 06509298aa, be replaced at the same time. ensure the hub nut is torqued to the service manual specifications for this vehicle. the torque specification for the hub
Bulletin:
9003220
Component:
118000 electrical system: software
Summary:
Res / rha / reb radios that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the
Bulletin:
08-087-16
Component:
118000 electrical system: software
Summary:
Flash: power sliding door module enhancements this bulletin involves reprogramming both of the power sliding door modules (psdm) with the latest available software. customers may perceive that the power sliding door does not reverse immed
Bulletin:
08-074-16 REV. B
Component:
118000 electrical system: software
Summary:
Video routing module enhancements for rear seat entertainment system this bulletin involves updating the video routing module (vrm) software. a customer may experience one or more of the following: occasional reset. remotes frequently d
Bulletin:
TS-WI-0256
Component:
110000 electrical system
Summary:
Service bulletin sent to all dealers to update the firmware in the affected vehicles vmi computer. this allows for more amperage to draw the powerkneel up allowing the up-limit switch to be tripped consistently. if the up limit switch is no
Bulletin:
9002519
Component:
355200 equipment:other:owners/service/other manual
Summary:
82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
Bulletin:
20616
Component:
110000 electrical system
Summary:
P/n cbszr068aa: inspect & return: module kit - occupant restraint you have been identified as either having stock, or have stock in transit to your dealership. please return part number cbszr068aa as per the qir attached. replacement par
Bulletin:
22892
Component:
355200 equipment:other:owners/service/other manual
Summary:
Return: lamp assy - chmsl& cargo light you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of follow ing part numbers:55372082ae, 55372082ad, 55372082ac, 55372082ab, 553720
Bulletin:
22867
Component:
110000 electrical system
Summary:
Inspect and return: solenoid module - transmission you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of follow ing part numbers:52120000aa, 52119435af, 05078709ab. s
Bulletin:
22958
Component:
117000 digital instrument panel
Summary:
1nt30xdvac - inspect and return: panel - instrument panel you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 1n t30xdvac. see attachments for identifyin
Bulletin:
20244
Component:
350000 equipment
Summary:
Cbxdp361aa return: spacer kit - visor you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number cbxdp361aa. replacement part number is cbxdp361ab w hich is in stock a
Bulletin:
Volume 2, Issue
Component:
355200 equipment:other:owners/service/other manual
Summary:
Warranty operations newsletter updates from warranty operations
Bulletin:
Volume 2, Issue
Component:
355200 equipment:other:owners/service/other manual
Summary:
Warranty operations newsletter updates from warranty operations
Bulletin:
TS-WI-0256
Component:
110000 electrical system
Summary:
Service bulletin sent to all dealers to update the firmware in the affected vehicles vmi computer. this allows for more amperage to draw the powerkneel up allowing the up-limit switch to be tripped consistently. if the up limit switch is no
Bulletin:
23137
Component:
350000 equipment
Summary:
Inspect and return: trim cover assy - a-pillar rt/lt you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1za04dx9ae, 1za05dx9ae. see attachments for id
Bulletin:
23104
Component:
120000 lighting (pws)
Summary:
05182535ad - lamp assy ?tail light lt you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05182535ad . see attachments for identifying suspect stock. pl
Bulletin:
23027
Component:
114000 electrical system:wiring
Summary:
Return: wiring assy - engine you have been identified as either having stock, or have stock in transit to your dealership. please return stock packaged before 2016/07/31 (31 july, 2016)of follow ing part numbers:68176457af, 68176459af. p
Bulletin:
TS-WI-0257
Component:
110000 electrical system
Summary:
Service bulletin sent to all dealers to update the firmware in the affected vehicles vmi computer. this removes the 1 to 2 second window in the vmiq software programming immediately prior to the oem and vmi computers go into 'sleep' mode. d
Bulletin:
23-038-16
Component:
356000 equipment adaptive
Summary:
Overhead console replacement this bulletin involves replacing the overhead console due to the sunglass bin or the conversation mirror not latching in colder temperatures. the customer may describe that the sunglass storage compartment do
Bulletin:
23-026-16
Component:
350000 equipment
Summary:
Incorrect front license plate bracket this bulletin involves inspecting and if necessary, replacing the front license plate bracket. the vehicle may have the incorrect front license plate bracket in the vehicle. the vehicle may have a be
Bulletin:
23-029-16
Component:
162310 structure:body:door:hinge and attachments
Summary:
Power sliding door handle button inoperative this bulletin involves testing and inspecting both power sliding door handles and buttons and replacing one or both of the handles if needed. customers may experience the left or right power s
Bulletin:
9003730
Component:
103000 power train:automatic transmission
Summary:
Si-evt transmission - china variant the service si-evt is shipped with a non-china wiring harness (68241331ac). china market replacement must replace wiring harness with 68368596aa. the china variant 68368596aa wiring harness has an interl
Bulletin:
9003109
Component:
136000 visibility:windshield wiper/washer
Summary:
Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bottl
Bulletin:
9003413
Component:
181000 vehicle speed control:accelerator pedal
Summary:
Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
Bulletin:
9003686
Component:
162600 structure:body:hatchback/liftgate
Summary:
Liftgate latch before replacing this part, please call lori millen at cell (248) 379-1888. if you do not receive a return call within 15 minutes, proceed with the repair.
Bulletin:
9003745
Component:
355200 equipment:other:owners/service/other manual
Summary:
Mode actuator assembly before replacing either of these part numbers, call tushar desai at cell: (248) 346-1999 to answer a few questions. if no response in 15 minutes, please proceed with repair.
Bulletin:
9003357
Component:
060000 engine and engine cooling
Summary:
Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interfac
Bulletin:
9003733
Component:
118000 electrical system: software
Summary:
Park assist ecu (wk & ru) the customer may describe that if the park assist system is on, pressing the led button will not turn the system off. the customer may also experience a flicker in the graphics or chimes. if the park assist system
Bulletin:
9003750
Component:
160000 structure
Summary:
Quarter panel assembly if customer complains of warped or gapped vacuum swing door, please ensure both high retention clips have been fully seated. if not, please reinstall the part and verify engagement of the high retention clips to see
Bulletin:
9003749
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Ra2 radio 5" uconnect before replacing this radio, make sure you can reproduce the customer issue. if the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. if radio functionality is resumed, retur
Bulletin:
02-006-17
Component:
020000 suspension
Summary:
Clunking or popping noise while going over bumps this bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. customers may experience a clunking or popping type noise while traveling over bu
Bulletin:
08-048-17
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Navigation inoperative this bulletin involves checking if the radio's navigation feature is working and replacing the radio if needed. a customer may notice the radio?s navigation feature is inoperative.
Bulletin:
08-049-17
Component:
353000 equipment:electrical
Summary:
Central vision processing module (cvpm) enhancements for surround view camera system this bulletin involves updating the cvpm with the latest available software. customers may experience that in variable light conditions (i.e. backing into
Bulletin:
21-027-17
Component:
100000 power train
Summary:
Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience a malfunction indicator lamp (mil) illumina
Bulletin:
18-054-17 REV. A
Component:
100000 power train
Summary:
Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illumination. upo
Bulletin:
08-043-17 REV. A
Component:
110000 electrical system
Summary:
Flash: battery pack control module (bpcm) diagnostic and system improvements this bulletin involves reprogramming the bpcm with the latest available software. customers may experience a malfunction indicator lamp (mil) illumination. upon f
Bulletin:
02-007-17
Component:
010000 steering
Summary:
Steering wheel off center this bulletin involves centering the steering wheel. the customer may describe the steering wheel is off center.
Bulletin:
9003687
Component:
150000 seat belts
Summary:
Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003675
Component:
353000 equipment:electrical
Summary:
Overhead dvd player before replacing the overhead dvd player for an inoperative condition, check the 14 pin connector at the dvd player for loose or pushed out pins. if the connection is ok then proceed with the repair. before replacing t
Bulletin:
9003692
Component:
118000 electrical system: software
Summary:
Motor, window regulator prior to replacing the regulator motor, for window reversing and reopening itself when using the auto-up feature, please verify that the door control module is using the latest available software.
Bulletin:
9003690
Component:
110000 electrical system
Summary:
Rf hub module (rfhm) engineering is investigating the stored dtc: u103c-00: keyless ignition node communication.~ prior to replacing key fobs / kin / rfhm please contact amr mostafa on cell: (248) 856-8455.
Bulletin:
9003681
Component:
150000 seat belts
Summary:
Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
Bulletin:
9003694
Component:
060000 engine and engine cooling
Summary:
Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
Bulletin:
9003696
Component:
162300 structure:body:door
Summary:
Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
Bulletin:
9003584
Component:
010000 steering
Summary:
Electric power steering gear if any of the following dtcs exist, it is okay to replace the steering gear: c2217-00, c15c1-00 (eps mechanical performance) or c15db-00 (latch active) otherwise perform the following; 1) electrical, communic
Bulletin:
24-001-17
Component:
110000 electrical system
Summary:
Flash: hvac diagnostic and system improvements this bulletin involves reprogramming the heating ventilation air conditioning (hvac) module with new software. customer may describe hvac set temperature switches to ?lo? after using remote s
Bulletin:
23-015-17
Component:
171100 latches/locks/linkages:doors:latch
Summary:
Sliding door does not stay open or secured after opening this bulletin involves repairing one or both of the sliding door latches. customers may experience the left or right power sliding door does not stay open or secured after opening w
Bulletin:
23-015-17 REV. A
Component:
171100 latches/locks/linkages:doors:latch
Summary:
Sliding door does not stay open or secured after opening this bulletin involves repairing one or both of the sliding door latches. customers may experience the left or right power sliding door does not stay open or secured after opening w
Bulletin:
23-016-17
Component:
162310 structure:body:door:hinge and attachments
Summary:
Sliding door upper hinge pulls out of upper sliding door track this bulletin involves replacing one or both of the sliding door upper hinges and upper track stop bumper. customers may experience the left or right power sliding door upper
Bulletin:
02-004-17
Component:
020000 suspension
Summary:
Rattle noise heard from front suspension this bulletin involves inspecting the front struts for proper assembly and replacing if necessary. the customer may notice a rattle noise from the front of the vehicle while driving over bumps or r
Bulletin:
23-026-16 REV. A
Component:
350000 equipment
Summary:
Incorrect front license plate bracket this bulletin involves inspecting and if necessary, replacing the front license plate bracket. the vehicle may have the incorrect front license plate bracket in the vehicle. the vehicle may have a be
Bulletin:
21-022-16
Component:
100000 power train
Summary:
Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience a malfunction indicator lamp (mil) illumi
Bulletin:
18-057-16 REV. A
Component:
100000 power train
Summary:
Flash: 3.6l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illuminati
Bulletin:
23-032-16
Component:
162300 structure:body:door
Summary:
Sliding door lubrication. this bulletin involves applying nye lubricant grease to the sliding door center track mechanism. customers may describe a grinding noise coming from the left or right sliding door when opening or closing.
Bulletin:
23-012-16
Component:
162600 structure:body:hatchback/liftgate
Summary:
Magnesium inner liftgate repair and appearance characteristics this bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics.
Bulletin:
D-16-09
Component:
060000 engine and engine cooling
Summary:
Warranty bulletin - fast feedback program - 3.6l v6 24v vvt engine - 2017 chrysler pacifica to announce a fast feedback program for replacing or repairing the 3.6l v6 24v vvt engine (sales code erf) in an effort to collect, monitor and c
Bulletin:
18-057-16
Component:
036400 service brakes, hydraulic:antilock:abs warning light
Summary:
Flash: 3.6l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
Bulletin:
21-018-16
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary:
Flash: transmission diagnostic and shift enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. a small number of customers may experience a malfunction indicator lamp
Bulletin:
24-006-16 REV. A
Component:
353600 equipment:air conditioner
Summary:
Flash: hvac system not cold this bulletin involves reprogramming the heating ventilation air conditioning (hvac) module with new software. customers may describe one or more of the following: · the hvac system is not blowing cold air at
Bulletin:
24-006-16
Component:
353600 equipment:air conditioner
Summary:
Flash: hvac system not cold this bulletin involves reprogramming the heating ventilation air conditioning (hvac) module with new software. customers may describe one or more of the following: · the hvac system is not blowing cold air at
Bulletin:
TS-WI-0290
Component:
220000 seats
Summary:
Service bulletin sent to all dealers to inspect l-track bolts for correct torque and to incorporate torque check as part of regular maintenance

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