2017 CHRYSLER PACIFICA Recalls (11)
- Campaign:
- 16V490000 on 06/29/2016
- Component:
- Seat belts:rear
- Manufactured:
- 02/21/2016 - 04/27/2016
- Affected:
- 3,620
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2017 pacifica vehicles manufactured february 22, 2016, through april 28, 2016. the center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
- Consequence:
- If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
- Correction:
- Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. the recall began on july 14, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s42.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V342000 on 05/29/2017
- Component:
- Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
- Manufactured:
- 07/28/2016 - 05/01/2017
- Affected:
- 371
- Defect:
- Vantage mobility international, llc (vantage mobility) is recalling certain 2017 chrysler pacifica lowered floor vans modified by vantage mobility for wheelchair accessibility. the affected vans have rear brake lines that might have been crossed during the modification. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 135, "light vehicle brake systems."
- Consequence:
- The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
- Correction:
- Vantage mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. the recall began on july 3, 2017. owners may contact vantage mobility customer service at 1-800-488-9082. vantage mobility's number for this recall is pac-20170525.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V482000 on 08/01/2017
- Component:
- Power train:driveline:differential unit
- Manufactured:
- 07/28/2016 - 07/24/2017
- Affected:
- 524
- Defect:
- Vantage mobility international, llc (vmi) is recalling certain 2017 chrysler pacifica lowered floor vehicles modified by vmi. the rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
- Consequence:
- A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
- Correction:
- Vmi will notify owners, and dealers will replace the pinion brackets, free of charge. the recall began on august 14, 2017. owners may contact vmi customer service at 1-800-488-9082. vmi's number for this recall is pac20170728.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V542000 on 09/04/2017
- Component:
- Seat belts:rear
- Manufactured:
- 10/31/2015 - 08/23/2017
- Affected:
- 47,927
- Defect:
- Chrysler (fca us llc) is recalling certain 2017-2018 chrysler pacifica vehicles equipped with the 8-passenger seating option. in certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
- Consequence:
- Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
- Correction:
- Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. the recall began october 26, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t54.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V049000 on 01/16/2018
- Component:
- Engine and engine cooling:engine
- Manufactured:
- 11/22/2015 - 06/28/2017
- Affected:
- 153,859
- Defect:
- Chrysler (fca us llc) is recalling certain 2017 chrysler pacifica vehicles equipped with a 3.6l engine. the engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
- Consequence:
- An engine stall can increase the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will update the engine control software, free of charge. the recall began march 7, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u01.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V049000 on 01/16/2018
- Component:
- Electrical system: software
- Manufactured:
- 11/22/2015 - 06/28/2017
- Affected:
- 153,859
- Defect:
- Chrysler (fca us llc) is recalling certain 2017 chrysler pacifica vehicles equipped with a 3.6l engine. the engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
- Consequence:
- An engine stall can increase the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will update the engine control software, free of charge. the recall began march 7, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u01.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system:wiring
- Manufactured:
- 11/22/2015 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Vehicle speed control:cruise control
- Manufactured:
- 11/22/2015 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system: software
- Manufactured:
- 11/22/2015 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V395000 on 06/17/2018
- Component:
- Electrical system:ignition:anti-theft controller
- Manufactured:
- 06/14/2016 - 04/05/2018
- Affected:
- 240,242
- Defect:
- Chrysler (fca us llc) is recalling certain 2017-2018 chrysler pacifica vehicles. the manual park release (mpr) plug may be removed without a tool. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114, "theft protection."
- Consequence:
- If the mpr is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
- Correction:
- Chrysler will notify owners, and dealers will replace the mpr plug, free of charge. the recall began july 9, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u50.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V395000 on 06/17/2018
- Component:
- Equipment:electrical:anti-theft devices
- Manufactured:
- 06/14/2016 - 04/05/2018
- Affected:
- 240,242
- Defect:
- Chrysler (fca us llc) is recalling certain 2017-2018 chrysler pacifica vehicles. the manual park release (mpr) plug may be removed without a tool. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114, "theft protection."
- Consequence:
- If the mpr is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
- Correction:
- Chrysler will notify owners, and dealers will replace the mpr plug, free of charge. the recall began july 9, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is u50.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2017 CHRYSLER PACIFICA TSBs (95)
- Bulletin:
- D-16-09
- Component:
- 060000 engine (pws)
- Summary:
- Fast feedback program - 3.6l v6 24v vvt engine - 2017 chrysler pacifica to announce a fast feedback program for replacing or repairing the 3.6l v6 24v vvt engine (sales code erf) in an effort to collect, monitor and cprrect quality issue
- Bulletin:
- 18-057-16 REV. A
- Component:
- 118000 electrical system: software
- Summary:
- "flash: 3.6l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illuminat
- Bulletin:
- 21-022-16
- Component:
- 103000 power train:automatic transmission
- Summary:
- "flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience a malfunction indicator lamp (mil) illum
- Bulletin:
- 23-026-16 REV.A
- Component:
- 350000 equipment
- Summary:
- "incorrect front license plate bracket this bulletin involves inspecting and if necessary, replacing the front license plate bracket. the vehicle may have the incorrect front license plate bracket in the vehicle. the vehicle may have a b
- Bulletin:
- 23-032-16
- Component:
- 162300 structure:body:door
- Summary:
- "sliding door lubrication. this bulletin involves applying nye lubricant grease to the sliding door center track mechanism. customers may describe a grinding noise coming from the left or right sliding door when opening or closing."
- Bulletin:
- 23-034-16
- Component:
- 162300 structure:body:door
- Summary:
- "left front door rattle this bulletin involves testing the driver's front door for rattle noise when closing and if needed, applying urethane between outer door shell and impact beam. the customer may describe a driver's front door rattl
- Bulletin:
- 24-009-16
- Component:
- 353600 equipment:air conditioner
- Summary:
- "air conditioning inoperative this bulletin involves testing the a/c compressor operation and replacing if needed. customers may experience a loss or intermittent operation of the air conditioning system. a rattling noise may also be hea
- Bulletin:
- OP-W-0425
- Component:
- 221700 seats:front assembly:seat heater/cooler
- Summary:
- This tb notified the technicians that on trim levels of a vmi converted chrysler pacifica that allow for heated seats, the harness may be pinned incorrectly and will not allow the heated seat option to work on the remaining seat once either
- Bulletin:
- TS-WI-0225
- Component:
- 114000 electrical system:wiring
- Summary:
- To provide parts list and process instructions to correct wiring in the front passenger seat harness to allow for front seat interchangeability and provide a more secure ground
- Bulletin:
- TS-WI-0248
- Component:
- 220000 seats
- Summary:
- Instruction to relocate the front seat wiring harness to allow full travel of seat on its rails
- Bulletin:
- 08-071-16
- Component:
- 110000 electrical system
- Summary:
- Water intrusion in dash to front fascia in-line connector this bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. the customer may d
- Bulletin:
- 23-033-16
- Component:
- 130000 visibility
- Summary:
- Incorrect inside rear view mirror this bulletin involves inspecting and if necessary, replacing the inside rear view mirror. the vehicle may have the incorrect inside rear view mirror installed in the vehicle.
- Bulletin:
- 68232614A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
- Bulletin:
- 68322289A$
- Component:
- 060000 engine and engine cooling
- Summary:
- A/c suction/liquid line, a/c discharge dine, a/c compressor for ru bodies only; issues with leaks in the above a/c components. also issues with compressor performance. before replacing any of the components listed above call michael romm
- Bulletin:
- 68312564A$
- Component:
- 160000 structure
- Summary:
- Active grill shutter (ags) for 2017 ru vehicles only;~ prior to replacing an active grille shutter (ags) for dtc code u11e9 (loss of communication), please contact tom hallahan at cell (248) 494-2083 or email (tom.hallahan@fcagroup.com)
- Bulletin:
- 24-010-16
- Component:
- 138000 visibility:defroster/defogger system
- Summary:
- Hvac system not cold this bulletin involves confirmation of latest software level and possibly doing a forced cool down routine of the heating ventilation air conditioning (hvac) module. customers may describe that the hvac system is not
- Bulletin:
- 24-011-16
- Component:
- 060000 engine and engine cooling
- Summary:
- Air conditioning inoperative this bulletin involves testing the a/c compressor operation and replacing if needed. customers may experience a loss or intermittent operation of the air conditioning system. a rattling noise may also be hear
- Bulletin:
- 68227168A$
- Component:
- 110000 electrical system
- Summary:
- Rear seat entertainment system video routing module before replacing the video routing module (vrm) for the rear seat entertainment system in the pacifica, the software in the radio head unit needs to be verified. the vrm with part numbe
- Bulletin:
- 9003723
- Component:
- 350000 equipment
- Summary:
- Amplifier vehicles needing amplifier replacement, please call rayyan mohammed at cell (248) 954-0790 prior to repair. if no response in 15 minutes, proceed with the repair.
- Bulletin:
- 9003774
- Component:
- 170000 latches/locks/linkages
- Summary:
- Stow n go load floor and latch please note that if replacing a stow n go load floor for a latch issue, the latches are serviceable separately. you do not need to replace the entire load floor for this. the following part numbers are for
- Bulletin:
- 9002831
- Component:
- 060000 engine (pws)
- Summary:
- Water pump, idler pulley if replacing the water pump or idler pulley for a chirp, squeal or nvh, please contact either: ron dallison cell: (248) 292-9510 ron.dallison@fcagroup.com chris riddick cell: (248) 434-3628 chris.riddick@fcagrou
- Bulletin:
- 9003785
- Component:
- 100000 power train
- Summary:
- Transmission if are working on a vehicle with a transmission concern that has dtc u0402 please call jason lebeau at (248) 613-7488 prior to working on the unit. if jason cannot be reached within 15 minutes proceed with the repair.
- Bulletin:
- 9003533
- Component:
- 060000 engine (pws)
- Summary:
- Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
- Bulletin:
- 08-086-17
- Component:
- 110000 electrical system
- Summary:
- Low volume or static while using the overhead dvd this bulletin involves checking the dvd media hub auxiliary switch part number and possibly replacing the switch. customers may experience low volume or static from the overhead dvd player
- Bulletin:
- 08-028-17 REV. B
- Component:
- 118000 electrical system: software
- Summary:
- Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air (fota) update and provides the service technician an overview of the steps a customer will need to take to complete
- Bulletin:
- 23-043-17
- Component:
- 220000 seats
- Summary:
- Grease stain on the second row quad seat trim covers this bulletin involves cleaning grease stain from the second row quad style seats. the customer may describe a grease stain on either of the outboard lower seatback trim covers side f
- Bulletin:
- 08-092-17
- Component:
- 110000 electrical system
- Summary:
- Radio inoperative after a flash over the air (fota) radio update this bulletin involves reprogramming the radio with the latest available software. customers may notice after the fota radio update the radio is inoperative. the display
- Bulletin:
- 08-087-17
- Component:
- 118000 electrical system: software
- Summary:
- Miracast software update available this information only bulletin discusses the availability of miracast® which has been added to the video routing module(vrm) through a software update.
- Bulletin:
- 9003587
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Radiator assembly before replacing the radiator assembly for leaking or overheating issues, please call any of the following: lan sun @ cell (248) 736-8786, radovan misic @ cell (248) 701-2754 or josh langmesser @ cell (248) 821-5946
- Bulletin:
- 9003637
- Component:
- 111100 electrical system:battery:cables
- Summary:
- Media hub for android auto and apple carplay issues, do not replace this part. android auto and apple carplay applications may not operate with the vehicle if an aftermarket cable is being used. verify the functionality of these applicat
- Bulletin:
- 9003634
- Component:
- 118000 electrical system: software
- Summary:
- Uconnect theater remote before replacing the remote control for the rear seat entertainment system due to pairing issues, ensure that the vrm and radio software is at the latest level. if remote pairing still fails at the newer software
- Bulletin:
- 9003640
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Electronic shift module if dtc's u11c3, u0074 are present stored or active, please contact pemi sabageh at cell (519) 300-0629 or david dysarz at (248) 944-0310. if you do not receive a call within 15 minutes please proceed with the repa
- Bulletin:
- 9003642
- Component:
- 356000 equipment adaptive
- Summary:
- Glove box assembly prior to replacing glove box assembly for glove box light stays on, verify the glove box door is latched completely on both sides. the glove box door should not be able to be pulled open without using glove box handle.
- Bulletin:
- 9003645
- Component:
- 107000 power train:axle hubs
- Summary:
- Hub nut the torque specifications for this component is 163 n.m or 120 ft.lbs. when replacing this component ensure that the component is not over torqued.
- Bulletin:
- 9003649
- Component:
- 107000 power train:axle hubs
- Summary:
- Halfshaft when replacing this component it is required that the hub nut; 06509298aa, be replaced at the same time. ensure the hub nut is torqued to the service manual specifications for this vehicle. the torque specification for the hub
- Bulletin:
- 9003220
- Component:
- 118000 electrical system: software
- Summary:
- Res / rha / reb radios that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the
- Bulletin:
- 08-087-16
- Component:
- 118000 electrical system: software
- Summary:
- Flash: power sliding door module enhancements this bulletin involves reprogramming both of the power sliding door modules (psdm) with the latest available software. customers may perceive that the power sliding door does not reverse immed
- Bulletin:
- 08-074-16 REV. B
- Component:
- 118000 electrical system: software
- Summary:
- Video routing module enhancements for rear seat entertainment system this bulletin involves updating the video routing module (vrm) software. a customer may experience one or more of the following: occasional reset. remotes frequently d
- Bulletin:
- TS-WI-0256
- Component:
- 110000 electrical system
- Summary:
- Service bulletin sent to all dealers to update the firmware in the affected vehicles vmi computer. this allows for more amperage to draw the powerkneel up allowing the up-limit switch to be tripped consistently. if the up limit switch is no
- Bulletin:
- 9002519
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
- Bulletin:
- 20616
- Component:
- 110000 electrical system
- Summary:
- P/n cbszr068aa: inspect & return: module kit - occupant restraint you have been identified as either having stock, or have stock in transit to your dealership. please return part number cbszr068aa as per the qir attached. replacement par
- Bulletin:
- 22892
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Return: lamp assy - chmsl& cargo light you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of follow ing part numbers:55372082ae, 55372082ad, 55372082ac, 55372082ab, 553720
- Bulletin:
- 22867
- Component:
- 110000 electrical system
- Summary:
- Inspect and return: solenoid module - transmission you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of follow ing part numbers:52120000aa, 52119435af, 05078709ab. s
- Bulletin:
- 22958
- Component:
- 117000 digital instrument panel
- Summary:
- 1nt30xdvac - inspect and return: panel - instrument panel you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 1n t30xdvac. see attachments for identifyin
- Bulletin:
- 20244
- Component:
- 350000 equipment
- Summary:
- Cbxdp361aa return: spacer kit - visor you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number cbxdp361aa. replacement part number is cbxdp361ab w hich is in stock a
- Bulletin:
- Volume 2, Issue
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Warranty operations newsletter updates from warranty operations
- Bulletin:
- Volume 2, Issue
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Warranty operations newsletter updates from warranty operations
- Bulletin:
- TS-WI-0256
- Component:
- 110000 electrical system
- Summary:
- Service bulletin sent to all dealers to update the firmware in the affected vehicles vmi computer. this allows for more amperage to draw the powerkneel up allowing the up-limit switch to be tripped consistently. if the up limit switch is no
- Bulletin:
- 23137
- Component:
- 350000 equipment
- Summary:
- Inspect and return: trim cover assy - a-pillar rt/lt you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1za04dx9ae, 1za05dx9ae. see attachments for id
- Bulletin:
- 23104
- Component:
- 120000 lighting (pws)
- Summary:
- 05182535ad - lamp assy ?tail light lt you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05182535ad . see attachments for identifying suspect stock. pl
- Bulletin:
- 23027
- Component:
- 114000 electrical system:wiring
- Summary:
- Return: wiring assy - engine you have been identified as either having stock, or have stock in transit to your dealership. please return stock packaged before 2016/07/31 (31 july, 2016)of follow ing part numbers:68176457af, 68176459af. p
- Bulletin:
- TS-WI-0257
- Component:
- 110000 electrical system
- Summary:
- Service bulletin sent to all dealers to update the firmware in the affected vehicles vmi computer. this removes the 1 to 2 second window in the vmiq software programming immediately prior to the oem and vmi computers go into 'sleep' mode. d
- Bulletin:
- 23-038-16
- Component:
- 356000 equipment adaptive
- Summary:
- Overhead console replacement this bulletin involves replacing the overhead console due to the sunglass bin or the conversation mirror not latching in colder temperatures. the customer may describe that the sunglass storage compartment do
- Bulletin:
- 23-026-16
- Component:
- 350000 equipment
- Summary:
- Incorrect front license plate bracket this bulletin involves inspecting and if necessary, replacing the front license plate bracket. the vehicle may have the incorrect front license plate bracket in the vehicle. the vehicle may have a be
- Bulletin:
- 23-029-16
- Component:
- 162310 structure:body:door:hinge and attachments
- Summary:
- Power sliding door handle button inoperative this bulletin involves testing and inspecting both power sliding door handles and buttons and replacing one or both of the handles if needed. customers may experience the left or right power s
- Bulletin:
- 9003730
- Component:
- 103000 power train:automatic transmission
- Summary:
- Si-evt transmission - china variant the service si-evt is shipped with a non-china wiring harness (68241331ac). china market replacement must replace wiring harness with 68368596aa. the china variant 68368596aa wiring harness has an interl
- Bulletin:
- 9003109
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bottl
- Bulletin:
- 9003413
- Component:
- 181000 vehicle speed control:accelerator pedal
- Summary:
- Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
- Bulletin:
- 9003686
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- Liftgate latch before replacing this part, please call lori millen at cell (248) 379-1888. if you do not receive a return call within 15 minutes, proceed with the repair.
- Bulletin:
- 9003745
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Mode actuator assembly before replacing either of these part numbers, call tushar desai at cell: (248) 346-1999 to answer a few questions. if no response in 15 minutes, please proceed with repair.
- Bulletin:
- 9003357
- Component:
- 060000 engine and engine cooling
- Summary:
- Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interfac
- Bulletin:
- 9003733
- Component:
- 118000 electrical system: software
- Summary:
- Park assist ecu (wk & ru) the customer may describe that if the park assist system is on, pressing the led button will not turn the system off. the customer may also experience a flicker in the graphics or chimes. if the park assist system
- Bulletin:
- 9003750
- Component:
- 160000 structure
- Summary:
- Quarter panel assembly if customer complains of warped or gapped vacuum swing door, please ensure both high retention clips have been fully seated. if not, please reinstall the part and verify engagement of the high retention clips to see
- Bulletin:
- 9003749
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Ra2 radio 5" uconnect before replacing this radio, make sure you can reproduce the customer issue. if the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. if radio functionality is resumed, retur
- Bulletin:
- 02-006-17
- Component:
- 020000 suspension
- Summary:
- Clunking or popping noise while going over bumps this bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. customers may experience a clunking or popping type noise while traveling over bu
- Bulletin:
- 08-048-17
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Navigation inoperative this bulletin involves checking if the radio's navigation feature is working and replacing the radio if needed. a customer may notice the radio?s navigation feature is inoperative.
- Bulletin:
- 08-049-17
- Component:
- 353000 equipment:electrical
- Summary:
- Central vision processing module (cvpm) enhancements for surround view camera system this bulletin involves updating the cvpm with the latest available software. customers may experience that in variable light conditions (i.e. backing into
- Bulletin:
- 21-027-17
- Component:
- 100000 power train
- Summary:
- Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience a malfunction indicator lamp (mil) illumina
- Bulletin:
- 18-054-17 REV. A
- Component:
- 100000 power train
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illumination. upo
- Bulletin:
- 08-043-17 REV. A
- Component:
- 110000 electrical system
- Summary:
- Flash: battery pack control module (bpcm) diagnostic and system improvements this bulletin involves reprogramming the bpcm with the latest available software. customers may experience a malfunction indicator lamp (mil) illumination. upon f
- Bulletin:
- 02-007-17
- Component:
- 010000 steering
- Summary:
- Steering wheel off center this bulletin involves centering the steering wheel. the customer may describe the steering wheel is off center.
- Bulletin:
- 9003687
- Component:
- 150000 seat belts
- Summary:
- Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003675
- Component:
- 353000 equipment:electrical
- Summary:
- Overhead dvd player before replacing the overhead dvd player for an inoperative condition, check the 14 pin connector at the dvd player for loose or pushed out pins. if the connection is ok then proceed with the repair. before replacing t
- Bulletin:
- 9003692
- Component:
- 118000 electrical system: software
- Summary:
- Motor, window regulator prior to replacing the regulator motor, for window reversing and reopening itself when using the auto-up feature, please verify that the door control module is using the latest available software.
- Bulletin:
- 9003690
- Component:
- 110000 electrical system
- Summary:
- Rf hub module (rfhm) engineering is investigating the stored dtc: u103c-00: keyless ignition node communication.~ prior to replacing key fobs / kin / rfhm please contact amr mostafa on cell: (248) 856-8455.
- Bulletin:
- 9003681
- Component:
- 150000 seat belts
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003694
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
- Bulletin:
- 9003696
- Component:
- 162300 structure:body:door
- Summary:
- Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
- Bulletin:
- 9003584
- Component:
- 010000 steering
- Summary:
- Electric power steering gear if any of the following dtcs exist, it is okay to replace the steering gear: c2217-00, c15c1-00 (eps mechanical performance) or c15db-00 (latch active) otherwise perform the following; 1) electrical, communic
- Bulletin:
- 24-001-17
- Component:
- 110000 electrical system
- Summary:
- Flash: hvac diagnostic and system improvements this bulletin involves reprogramming the heating ventilation air conditioning (hvac) module with new software. customer may describe hvac set temperature switches to ?lo? after using remote s
- Bulletin:
- 23-015-17
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Sliding door does not stay open or secured after opening this bulletin involves repairing one or both of the sliding door latches. customers may experience the left or right power sliding door does not stay open or secured after opening w
- Bulletin:
- 23-015-17 REV. A
- Component:
- 171100 latches/locks/linkages:doors:latch
- Summary:
- Sliding door does not stay open or secured after opening this bulletin involves repairing one or both of the sliding door latches. customers may experience the left or right power sliding door does not stay open or secured after opening w
- Bulletin:
- 23-016-17
- Component:
- 162310 structure:body:door:hinge and attachments
- Summary:
- Sliding door upper hinge pulls out of upper sliding door track this bulletin involves replacing one or both of the sliding door upper hinges and upper track stop bumper. customers may experience the left or right power sliding door upper
- Bulletin:
- 02-004-17
- Component:
- 020000 suspension
- Summary:
- Rattle noise heard from front suspension this bulletin involves inspecting the front struts for proper assembly and replacing if necessary. the customer may notice a rattle noise from the front of the vehicle while driving over bumps or r
- Bulletin:
- 23-026-16 REV. A
- Component:
- 350000 equipment
- Summary:
- Incorrect front license plate bracket this bulletin involves inspecting and if necessary, replacing the front license plate bracket. the vehicle may have the incorrect front license plate bracket in the vehicle. the vehicle may have a be
- Bulletin:
- 21-022-16
- Component:
- 100000 power train
- Summary:
- Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience a malfunction indicator lamp (mil) illumi
- Bulletin:
- 18-057-16 REV. A
- Component:
- 100000 power train
- Summary:
- Flash: 3.6l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illuminati
- Bulletin:
- 23-032-16
- Component:
- 162300 structure:body:door
- Summary:
- Sliding door lubrication. this bulletin involves applying nye lubricant grease to the sliding door center track mechanism. customers may describe a grinding noise coming from the left or right sliding door when opening or closing.
- Bulletin:
- 23-012-16
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- Magnesium inner liftgate repair and appearance characteristics this bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics.
- Bulletin:
- D-16-09
- Component:
- 060000 engine and engine cooling
- Summary:
- Warranty bulletin - fast feedback program - 3.6l v6 24v vvt engine - 2017 chrysler pacifica to announce a fast feedback program for replacing or repairing the 3.6l v6 24v vvt engine (sales code erf) in an effort to collect, monitor and c
- Bulletin:
- 18-057-16
- Component:
- 036400 service brakes, hydraulic:antilock:abs warning light
- Summary:
- Flash: 3.6l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
- Bulletin:
- 21-018-16
- Component:
- 103100 power train:automatic transmission:control module (tcm, pcm)
- Summary:
- Flash: transmission diagnostic and shift enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. a small number of customers may experience a malfunction indicator lamp
- Bulletin:
- 24-006-16 REV. A
- Component:
- 353600 equipment:air conditioner
- Summary:
- Flash: hvac system not cold this bulletin involves reprogramming the heating ventilation air conditioning (hvac) module with new software. customers may describe one or more of the following: · the hvac system is not blowing cold air at
- Bulletin:
- 24-006-16
- Component:
- 353600 equipment:air conditioner
- Summary:
- Flash: hvac system not cold this bulletin involves reprogramming the heating ventilation air conditioning (hvac) module with new software. customers may describe one or more of the following: · the hvac system is not blowing cold air at
- Bulletin:
- TS-WI-0290
- Component:
- 220000 seats
- Summary:
- Service bulletin sent to all dealers to inspect l-track bolts for correct torque and to incorporate torque check as part of regular maintenance
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