2017 BMW F800 R Recall
- Campaign:
- 17V481000 on 08/01/2017
- Component:
- Equipment
- Manufactured:
- 09/30/2012 - 07/20/2017
- Affected:
- 47,775
- Defect:
- Bmw of north america, llc (bmw) is recalling certain 2013-2017 f800r and f800gt motorcycles, 2014-2018 r1200gs and r1200gs adventure motorcycles, 2016-2017 s1000xr motorcycles and 2015-2017 r1200r and r1200rs, 2008-2012 f650gs, 2008-2018 f800gs, and 2014-2017 f800gs adventure motorcycles. when equipped with the optional aluminum luggage cases, the rear reflex reflectors may be partially blocked. the aluminum case mounts for the r1200gs and r1200gs adventure may also partially block the reflectors. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
- Consequence:
- If the rear reflex reflectors are obscured from view, it can increase the risk of a crash.
- Correction:
- Bmw will notify owners, and dealers will install reflectors on the cases or for the case mounts, an additional bracket with rear reflex reflectors, free of charge. the recall began october 16, 2017. owners may contact bmw customer service at 1-800-525-7417.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2017 BMW F800 R TSBs (87)
- Bulletin:
- MC64010520
- Component:
- 117000 digital instrument panel
- Summary:
- Incorrect tire pressure appears in the instrument cluster. contamination or obstruction of the rdc sensor.
- Bulletin:
- B110115
- Component:
- 060000 engine (pws)
- Summary:
- Engine oil quick reference chart and drain plug torque: the current version of ista/d has an error in the engine oil capacity specification for all vehicles with the n63r engine and xdrive.
- Bulletin:
- B120618
- Component:
- 111000 electrical system:battery
- Summary:
- Dme fault code cdc203: various control units contain faults indicating missing messages from the battery management electronics
- Bulletin:
- B120718
- Component:
- 060000 engine and engine cooling
- Summary:
- Dme fc 1c0102 is stored with no other related faults: the following fault has been stored in the digital motor electronics (dme) fault memory with no other engine oil pressure faults stored:
- Bulletin:
- B160118
- Component:
- 070000 fuel system, gasoline
- Summary:
- Removing fuel feed line for parked car heating from replacement fuel pump: modify the universal replacement fuel pump assembly to allow it to be correctly installed in a us market vehicle.
- Bulletin:
- B160218
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Service action: replace the temperature sensor for the tank leak diagnosis module (nvld): the service engine soon light is illuminated.
- Bulletin:
- B510218
- Component:
- 162500 structure:body:tailgate
- Summary:
- Water leak in luggage compartment causes automatic tailgate to fail: the automatic tailgate may not function intermittently or permanently.
- Bulletin:
- B612717
- Component:
- 111000 electrical system:battery
- Summary:
- Replace battery check control message: in-stock, new vehicle instrument cluster displays the red ccm òreplace batteryó (id # 460).
- Bulletin:
- B620118
- Component:
- 117000 digital instrument panel
- Summary:
- Instrument cluster blanks out or remains dark after starting the vehicle: instrument cluster display goes black during starting or while driving.
- Bulletin:
- B621817
- Component:
- 117000 digital instrument panel
- Summary:
- Fuel gauge erroneous display: vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the tank.
- Bulletin:
- B630118
- Component:
- 110000 electrical system
- Summary:
- Flickering lights- interior and exterior: intermittently interior and/or exterior lights are flickering or flashing and no audio function.
- Bulletin:
- B640118
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Temperature regulation of automatic climate control system is not acceptable: air distribution and/or temperature regulation variation exceeds design parameters.
- Bulletin:
- B660218
- Component:
- 354000 equipment:mechanical
- Summary:
- Comfort access sporadically inoperative: sporadically, vehicle is unable to be locked or unlocked via the door handle.
- Bulletin:
- B660418
- Component:
- 354000 equipment:mechanical
- Summary:
- During parking maneuvering assistant operation, driver gear input is ignored: sporadically, during a parking maneuvering assistant or parking assistant operation the gear change requested (r to d or d to r) by the driver is ignored.
- Bulletin:
- B660718
- Component:
- 284100 back over prevention: sensing system: camera
- Summary:
- Green bars displayed in central information display when camera active: wide green bar across bottom and up right side of central information display (cid) when reverse gear is selected and the surround view camera is active.
- Bulletin:
- B661317
- Component:
- 280000 back over prevention
- Summary:
- Surround view camera displays incorrect vehicle model: after programming the vehicle, the incorrect vehicle model is displayed in the cid (central information display) when surround view camera function is active.
- Bulletin:
- B662317
- Component:
- 070000 fuel system, gasoline
- Summary:
- Contactless tailgate (smart opener) is too sensitive: when the remote is located in the range of the smart opener operation may be the contactless tailgate (smart opener) opens / close unintentionally from objects in the vicinity of the rea
- Bulletin:
- B840218
- Component:
- 110000 electrical system
- Summary:
- Head unit high resets with connection of iphone 8, iphone 8+ or iphone x
- Bulletin:
- B840318
- Component:
- 220000 seats
- Summary:
- Touch command: seat control function missing after programming: the seat adjustment function for front passenger and rear seats is missing from the bmw touch command.
- Bulletin:
- B841117
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Bmw apps randomly starts playing on its own: while listening to fm, or am, or satellite radio (sdars), the audio source randomly switches to bmw apps (pandora, spotify, audible etc.) with no input from driver or passenger.
- Bulletin:
- B651316
- Component:
- 350000 equipment
- Summary:
- Nbt-evo head unit cannot be swapped between vehicles for testing. 'component protection active': if either the nbt-evo head unit or body domain controller (bdc) are swapped into a different vehicle they will cause the head unit nbt-evo to e
- Bulletin:
- B660218
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Radio remote sporadically inoperative: sporadically one or both of the below situations can occur:
- Bulletin:
- B661016
- Component:
- 353100 equipment:electrical:anti-theft devices
- Summary:
- Garage door opener cannot be programmed: the vehicle's rear view mirror integrated universal remote control is incompatible with some garage door (or fence) opener devices installed at the driver's residence and/or business.
- Bulletin:
- B662317
- Component:
- 353000 equipment:electrical
- Summary:
- Contactless tailgate (smart opener) is too sensitive: when the remote is located in the range of the smart opener operation may be the contactless tailgate (smart opener) opens / close unintentionally from objects in the vicinity of the rea
- Bulletin:
- B720417
- Component:
- 220000 seats
- Summary:
- False warnings that the front passenger seat is occupied without the seat belt buckled: acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied.
- Bulletin:
- B840418
- Component:
- 353000 equipment:electrical
- Summary:
- Bluetooth and usb audio playback functions missing - iphone: playlists, song titles, etc. from iphone do not display on head unit basic 2.
- Bulletin:
- B840618
- Component:
- 353100 equipment:electrical:anti-theft devices
- Summary:
- Connecteddrive-remote services do not function: remote services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the bmw connected app) do not function after vehicle has been
- Bulletin:
- B340218
- Component:
- 060000 engine (pws)
- Summary:
- Dsc fault d34487 setting mil: the check engine light is illuminated with no obd relevant faults stored.
- Bulletin:
- B513016
- Component:
- 173100 latches/locks/linkages:tailgate:latch
- Summary:
- Tailgate unintentionally opens: trunk/tailgate may open when vehicle is locked.
- Bulletin:
- B620218
- Component:
- 118000 electrical system: software
- Summary:
- Vehicle check displays due in cbs data after reset for 2nd oil service: after reset of service interval (e.g. oil change), the vehicle check is displayed as "due" (yellow).
- Bulletin:
- B621917
- Component:
- 110000 electrical system
- Summary:
- Instrument cluster remains dark after starting the vehicle: upon starting the vehicle (terminal 15 switched on), the instrument cluster does not function (stays dark, no needle response, no bus communication).
- Bulletin:
- B630516
- Component:
- 120000 lighting (pws)
- Summary:
- Headlight assemblies have visible internal moisture/condensation: water on the inside (a) or misting (b) of both headlight lenses that is visible from outside.
- Bulletin:
- B641216
- Component:
- 353600 equipment:air conditioner
- Summary:
- Hvac blower not working: hvac blower is not working.
- Bulletin:
- B122717
- Component:
- 110000 electrical system
- Summary:
- Erroneous internal fault 10501d is stored in the dme: the following fault is erroneously store in the digital motor electronics (dme).
- Bulletin:
- B123017
- Component:
- 110000 electrical system
- Summary:
- Service action: program control units (eme): due to the eme software error, obd diagnostics may not detect emission relevant fault codes stored in the ihka (heating & a/c) control module
- Bulletin:
- B240317
- Component:
- 100000 power train
- Summary:
- 8hp50 transmissions gear shifts from reverse to neutral: after a cold start, when the transmission gear selector is placed in r and driving resumes, intermittently transmission may shift to neutral
- Bulletin:
- B511314
- Component:
- 175200 latches/locks/linkages:trunk lid:lock
- Summary:
- Trunk lid does not open completely: the trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.
- Bulletin:
- B513417
- Component:
- 130000 visibility
- Summary:
- Windshield wiper hitting a-pillar: windshield wiper is hitting the a-pillar at the upper end of its travel.
- Bulletin:
- B514416
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Exterior mirror: creaking noises: creaking noise coming from either or both exterior rearview mirrors when folding in.
- Bulletin:
- B621917
- Component:
- 110000 electrical system
- Summary:
- Instrument cluster remains dark after starting the vehicle: upon starting the vehicle (terminal 15 switched on), the instrument cluster does not function (stays dark, no needle response, no bus communication).
- Bulletin:
- B630917
- Component:
- 123000 exterior lighting:tail lights
- Summary:
- Rear tail light failure: exterior rear lights do not work.
- Bulletin:
- B640917
- Component:
- 980000 unknown or other
- Summary:
- Warm air discharge from footwell vent without request: while driving, and without request, the footwell vent discharges warm air.
- Bulletin:
- B650915
- Component:
- 353000 equipment:electrical
- Summary:
- Nbt head unit high (hu-h) resets intermittently or permanently
- Bulletin:
- B652517
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Entry evo head unit will not play mp3 formatted cd's: data cdõs (encoded as mp3õs) can not be played.
- Bulletin:
- B652617
- Component:
- 350000 equipment
- Summary:
- Nbt evo changes between selections by itself without driver input- ghost behavior: the central information display (cid) changes between selections (ghost behavior) and sounds an audio tone without the cid screen being touched.
- Bulletin:
- B660817
- Component:
- 280000 back over prevention
- Summary:
- Rear view camera fails to display image: sporadically, when the rear view camera is activated, either via selecting reverse with the shift selector or by direct camera selection, no image appears in the display.
- Bulletin:
- B661717
- Component:
- 284100 back over prevention: sensing system: camera
- Summary:
- Missing display of surround view camera: central information display (cid) sporadically does not display surround view camera image.
- Bulletin:
- B662517
- Component:
- 353100 equipment:electrical:anti-theft devices
- Summary:
- Display key not detected in vehicle: after display key remains motionless in the vehicle (or in the trunk) for more than two minutes, it is no longer detected.
- Bulletin:
- B840214
- Component:
- 110000 electrical system
- Summary:
- Connecteddrive/bmw assist system diagnosis information
- Bulletin:
- B120718
- Component:
- 060000 engine (pws)
- Summary:
- Dme fc 1c0102 is stored with no other related faults: the following fault has been stored in the digital motor electronics (dme) fault memory with no other engine oil pressure faults stored.
- Bulletin:
- B121218
- Component:
- 060000 engine (pws)
- Summary:
- Drive warning ccm messages: check control massages (ccm) displayed:
- Bulletin:
- B310112
- Component:
- 021000 suspension:front
- Summary:
- Cracking noises from the front axle area while turning the wheels, when stationary or parking
- Bulletin:
- B840616
- Component:
- 110000 electrical system
- Summary:
- Bmw online non-functional: check icc-id in account: bmw online/bmw connecteddrive not functional.
- Bulletin:
- B610517
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- ?window washer flow interruption . front windshield washers spray poorly or not at all. cause partially or completely pinched supply tube caused by misplaced tube holder on hood hinge. reposition and secure tube holder on the gas pressure
- Bulletin:
- B170217
- Component:
- 060000 engine and engine cooling
- Summary:
- "?check control (cc) message:""coolant level too low!"" is displayed . cc message: ""coolant level too low!"" appears in the display. the cooling system wasn't efficiently bled during the factory fill."
- Bulletin:
- B410117
- Component:
- 070000 fuel system, gasoline
- Summary:
- ?service action: pvc weld seam beneath luggage compartment . possible water leakage into luggage compartment through pvc weld on floor. improperly applied pvc weld on underside of vehicle, beneath luggage compartment.
- Bulletin:
- B511017
- Component:
- 162500 structure:body:tailgate
- Summary:
- ?loose, noisy, bmw emblem on tailgate . bmw emblem on tailgate wobbles and makes crackling noise when touched. incorrect initial installation.
- Bulletin:
- B520816
- Component:
- 220000 seats
- Summary:
- "front seat adjustment, wrong display/error recognition (faulty detection) in cid what is new ? g30 has been added. ? ""correction"" has changed from programming solution to replace seat switch. ? "procedure" has been changed to replace th
- Bulletin:
- B540117
- Component:
- 134000 visibility:sun roof assembly
- Summary:
- ?glass roof not closing . glass roof will not close. at least one of the following fault codes is stored: 30215: slide/tilt sunroof: invalid characteristic curve, no standardization exists 30295: electric sliding headliner: invalid characte
- Bulletin:
- B610917
- Component:
- 110000 electrical system
- Summary:
- "?fault code cd0600 in central gateway module . discovered during vehicle diagnosis, fault code cd0600 ""ethernet unexpected linkdown"" is recorded in central gateway module (zgw). no malfunction perceptible to the customer. erroneous fau
- Bulletin:
- B650417
- Component:
- 350000 equipment
- Summary:
- ?cross traffic warning missing from integrated owners manual . the crossing traffic warning (right of way warning) section is missing from the integral owner's manual (iba). the picture below shows the missing text. software error in the
- Bulletin:
- B650617
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- ?satellite radio deterioration in reception quality due to new cellular frequencies . information inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception qualit
- Bulletin:
- B112216
- Component:
- 060000 engine and engine cooling
- Summary:
- ?"engine oil pressure" on low mileage cars. check control message (ccm-212) states: "engine oil pressure. stop carefully" the following codes may be stored in the dme fault memory" 1c2002 - engine oil pump, pressure too low 1fb801 - ccm (id
- Bulletin:
- B340317
- Component:
- 251000 electronic stability control:automatic (asc)
- Summary:
- Dynamic stability control failure. instrument cluster indicates dynamic stability control (dsc) failure. you cannot establish communication with the dsc control unit. associated control units (dme, acsm) register dsc-related communication t
- Bulletin:
- B340417
- Component:
- 110000 electrical system
- Summary:
- "?dsc warning lamp illuminated after transport mode deactivation. after vehicle start-up from transport mode, the dsc warning lamp flashes. cc message "driving stabilization restricted" is displayed in the cid. the following faults are ente
- Bulletin:
- B511317
- Component:
- 132000 visibility:glass, side/rear
- Summary:
- Wind noise from rear side window. at highway speed, wind noise is heard from either rear side window. cause gap between the window guide and the window guide bar. replace the window guide after verification of cause.
- Bulletin:
- B511517
- Component:
- 176100 latches/locks/linkages:hood:latch
- Summary:
- Hood does not release properly. hood lever is pulled twice but the hood only achieves the pre-latch position on one side while the other is still latched. downward pressure on the side of the hood that remains latched will release it to th
- Bulletin:
- B611817
- Component:
- 110000 electrical system
- Summary:
- "sme fault code 21f02a. upon starting the vehicle, the following cc message is displayed to the customer: "powertrain malfunction!" (ccm-id: 633) in addition, one or several of the following cc message(s) may be displayed: "charging not pos
- Bulletin:
- B612217
- Component:
- 110000 electrical system
- Summary:
- Diagnostic communication with flexray control modules not possible. there are no customer complaints associated with this issue. the following control modules do not respond when diagnosing the vehicle with ista: advanced crash and safety m
- Bulletin:
- B620617
- Component:
- 110000 electrical system
- Summary:
- Instrument cluster resets. instrument cluster sporadically flickers and/or fails. instrument cluster performs spontaneous reset. instrument cluster software.
- Bulletin:
- B840311
- Component:
- 350000 equipment
- Summary:
- "?telematics device spares replacement part activation via dcsnet for bmw assist what's new: ? model: all models added along with 6ac option code ? situation: all information added ? information: deleted cdma related information and added a
- Bulletin:
- B170517
- Component:
- 100000 power train
- Summary:
- Service action: replace the mount for the transmission oil cooler thermostat. there may be a rattling noise coming from the engine area at the transmission oil cooler thermostat or (on xdrive models only) the transmission oil cooler lines c
- Bulletin:
- B410317
- Component:
- 060000 engine (pws)
- Summary:
- Service action: water ingress beneath luggage compartment. possible water leakage into luggage compartment through pvc weld on floor. accumulation of water in luggage compartment may not be noticed due to drain location in the vicinity. man
- Bulletin:
- B613417
- Component:
- 060000 engine and engine cooling
- Summary:
- "service action: program control units (gws). after the engine start-up, gear (drive or reverse) cannot be selected. message ""no drive position change possible"" is displayed in the cc display. gear can be selected only after vehicle goes
- Bulletin:
- B621017
- Component:
- 110000 electrical system
- Summary:
- Erroneous service inclusive cbs display. after pre-delivery check or after instrument cluster exchange, bmw service inclusive is displayed although the vehicle does not feature the optional service inclusive coverage. instrument cluster dis
- Bulletin:
- B660617
- Component:
- 110000 electrical system
- Summary:
- The smart opener tailgate is activated too easily. the touchless tailgate opening/closing activation is: * too sensitive * randomly initiated software error in the tailgate function module
- Bulletin:
- B612817
- Component:
- 060000 engine and engine cooling
- Summary:
- "sme fault code 21f04b. one or several of the following check control messages (ccm) may be displayed: ""engine fault! power loss"" (ccm-id: 29) ""powertrain malfunction!"" (ccm-id: 633) ""hybrid system malfunctioning!"" (ccm-id: 585) note:
- Bulletin:
- B620817
- Component:
- 110000 electrical system
- Summary:
- Instrument cluster cannot be programmed. when programming the vehicle the instrument cluster fails to program. missing software for instrument cluster.
- Bulletin:
- B840214
- Component:
- 350000 equipment
- Summary:
- Connecteddrive/bmw assist system diagnosis information this service information bulletin replaces si b84 02 14 dated july 2014 what's new: model - removed models which no longer support bmw assist functionality and added new models. proce
- Bulletin:
- B160417
- Component:
- 070000 fuel system, gasoline
- Summary:
- Dme fault code 194006 tank leakage detection module, solenoid valve: jammed open. malfunction indicator lamp (mil) is illuminated. the following fault code is stored in the dme: 194006 tank leakage detection module, solenoid valve: jammed
- Bulletin:
- B340517
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Ticking noise while cornering without the brakes applied. ticking noise coming from front wheel while cornering without brakes applied; noticeable at low speeds. vehicle must be moving. microscopic slippage of contact surface interface betw
- Bulletin:
- B513017
- Component:
- 160000 structure
- Summary:
- A-pillar wind noise. at vehicle speeds above 60 mph, wind noise is heard from the vicinity of the a-pillar. excessive gap between the roof trim strip and the a-pillar.
- Bulletin:
- B620717
- Component:
- 110000 electrical system
- Summary:
- Instrument cluster remains dark & does not start up this service information bulletin replaces si b62 07 17 dated may 2017 what's new: changed affected production dates & options procedure wording changed i-level of software. g12 (7 seri
- Bulletin:
- B650414
- Component:
- 140000 air bags
- Summary:
- "airbag warning light: acsm fc 930a60 or 930a1c seat occupancy detection. according to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. acsm fault code ""930a60 - seat occupanc
- Bulletin:
- B661117
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Acc (active cruise control): cannot delete fault code 022126. acc fault code 022126 does not delete from acc control unit fault code memory. may occur in combination with under-voltage fault codes: * bdc 0x80402f - battery deeply discharged
- Bulletin:
- MC61461571
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Mist forms in the headlight. this is due to condensation and goes away again.
- Bulletin:
- MC59759165
- Component:
- 060000 engine (pws)
- Summary:
- Transmission rattles when the engine is at operating temperature and idling.
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