2017 BMW 320I TSBs (102)

Bulletin:
B110115
Component:
060000 engine (pws)
Summary:
Engine oil quick reference chart and drain plug torque: the current version of ista/d has an error in the engine oil capacity specification for all vehicles with the n63r engine and xdrive.
Bulletin:
B120618
Component:
111000 electrical system:battery
Summary:
Dme fault code cdc203: various control units contain faults indicating missing messages from the battery management electronics
Bulletin:
B612717
Component:
111000 electrical system:battery
Summary:
Replace battery check control message: in-stock, new vehicle instrument cluster displays the red ccm òreplace batteryó (id # 460).
Bulletin:
B620118
Component:
117000 digital instrument panel
Summary:
Instrument cluster blanks out or remains dark after starting the vehicle: instrument cluster display goes black during starting or while driving.
Bulletin:
B621817
Component:
117000 digital instrument panel
Summary:
Fuel gauge erroneous display: vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the tank.
Bulletin:
B662317
Component:
070000 fuel system, gasoline
Summary:
Contactless tailgate (smart opener) is too sensitive: when the remote is located in the range of the smart opener operation may be the contactless tailgate (smart opener) opens / close unintentionally from objects in the vicinity of the rea
Bulletin:
B840218
Component:
110000 electrical system
Summary:
Head unit high resets with connection of iphone 8, iphone 8+ or iphone x
Bulletin:
B841117
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Bmw apps randomly starts playing on its own: while listening to fm, or am, or satellite radio (sdars), the audio source randomly switches to bmw apps (pandora, spotify, audible etc.) with no input from driver or passenger.
Bulletin:
B651316
Component:
350000 equipment
Summary:
Nbt-evo head unit cannot be swapped between vehicles for testing. 'component protection active': if either the nbt-evo head unit or body domain controller (bdc) are swapped into a different vehicle they will cause the head unit nbt-evo to e
Bulletin:
B662317
Component:
353000 equipment:electrical
Summary:
Contactless tailgate (smart opener) is too sensitive: when the remote is located in the range of the smart opener operation may be the contactless tailgate (smart opener) opens / close unintentionally from objects in the vicinity of the rea
Bulletin:
B840418
Component:
353000 equipment:electrical
Summary:
Bluetooth and usb audio playback functions missing - iphone: playlists, song titles, etc. from iphone do not display on head unit basic 2.
Bulletin:
B840618
Component:
353100 equipment:electrical:anti-theft devices
Summary:
Connecteddrive-remote services do not function: remote services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the bmw connected app) do not function after vehicle has been
Bulletin:
B010116
Component:
060000 engine and engine cooling
Summary:
N20 engine coolant thermostat: limited warranty extension to 10 years/120,000 miles
Bulletin:
B511314
Component:
175200 latches/locks/linkages:trunk lid:lock
Summary:
Trunk lid does not open completely: the trunk lid/hatch does not open fully when unlatched with remote or hands-free operation.
Bulletin:
B514416
Component:
135200 visibility:rearview mirrors/devices:exterior
Summary:
Exterior mirror: creaking noises: creaking noise coming from either or both exterior rearview mirrors when folding in.
Bulletin:
B630917
Component:
123000 exterior lighting:tail lights
Summary:
Rear tail light failure: exterior rear lights do not work.
Bulletin:
B652517
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
Entry evo head unit will not play mp3 formatted cd's: data cdõs (encoded as mp3õs) can not be played.
Bulletin:
B652617
Component:
350000 equipment
Summary:
Nbt evo changes between selections by itself without driver input- ghost behavior: the central information display (cid) changes between selections (ghost behavior) and sounds an audio tone without the cid screen being touched.
Bulletin:
B621215
Component:
117000 digital instrument panel
Summary:
Instrument cluster outside temperature display implausible: in the instrument cluster (kombi) display you may observe an implausible outside temperature reading.
Bulletin:
B651316
Component:
118000 electrical system: software
Summary:
Nbt-evo head unit cannot be swapped between vehicles for testing: if either the nbt-evo head unit or body domain controller (bdc) are swapped into a different vehicle they will cause the head unit nbt-evo to enter a locked mode once it reco
Bulletin:
B840718
Component:
350000 equipment
Summary:
Iphone: call list missing after restart: the call list from iphone 8 or iphone x, that is displayed, is missing after cycling the ignition.
Bulletin:
B840818
Component:
350000 equipment
Summary:
Head unit high 2 reset while bluetooth is connected: the following event may cause an unexpected reset of the head unit high 2 (nbt evo) when:
Bulletin:
B513016
Component:
162500 structure:body:tailgate
Summary:
Tailgate unintentionally opens: trunk/tailgate may open when vehicle is locked.
Bulletin:
B611316
Component:
110000 electrical system
Summary:
Kle charging fault 21e6e9: during the ista short test diagnosis, fault code 21e6e9 ð òcharging electronics: charging mode interruptedó is found stored in the kle (convenience charging electronics) module.
Bulletin:
B650318
Component:
353000 equipment:electrical
Summary:
No audio playback after replacing the head unit high 2 (hu-h2): after replacing the head unit high (hu-h2) and performing ista4 programming, there is no audio playback.
Bulletin:
B651316
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Nbt-evo (next generation navigation professional) head unit cannot be swapped between vehicles for testing. õcomponent protection activeõ
Bulletin:
B660814
Component:
280000 back over prevention
Summary:
Side view camera does not display picture.
Bulletin:
B840314
Component:
353000 equipment:electrical
Summary:
Bluetooth connection failures: there are various connectivity failures with the following devices: apple iphones: samsung s6 and the s6 edge.
Bulletin:
B650709
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Navigation system: reporting missing or incorrect road map data: the route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
Bulletin:
B651117
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Navigation pro (nbt evo) map update not possible, navigation does not start: navigation system will not start at all or the: ònavigation system startsó message is permanently displayed; or
Bulletin:
B840616
Component:
110000 electrical system
Summary:
Bmw online non-functional: check icc-id in account: bmw online/bmw connecteddrive not functional.
Bulletin:
B840818
Component:
110000 electrical system
Summary:
Head unit high 2 reset while bluetooth is connected: the following event may cause an unexpected reset of the head unit high 2 (nbt evo) when:
Bulletin:
B120418
Component:
060000 engine (pws)
Summary:
Buzzing noise from valvetronic motor before or after engine operation: buzzing noise may be heard from the valvetronic motor when the vehicle is unlocked, before the engine is started, or after the engine is turned off.
Bulletin:
B520318
Component:
220000 seats
Summary:
Memory seat adjustment is limited: after programming the vehicle with ista 4.10.2x, the adjustment range of the memory seat may restricted.
Bulletin:
B650709
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
Navigation system: reporting missing or incorrect road map data: the route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
Bulletin:
B651316
Component:
350000 equipment
Summary:
Component protection active. head units cannot be swapped between vehicles for testing.: if either the head unit (nbt-evo or entry-nav-evo) or the body domain controller (bdc) are swapped into a different vehicle they will cause the head un
Bulletin:
B840214
Component:
350000 equipment
Summary:
Connecteddrive/bmw assist system diagnosis information: connecteddrive/bmw assist features are partially or completely inoperative.
Bulletin:
B840918
Component:
350000 equipment
Summary:
Phone contacts: headunit basic 2 sorting order: improper sorting of phone contacts, in the on-board computer or in the central information display (cid), upon connecting to the vehicle:
Bulletin:
B611118
Component:
110000 electrical system
Summary:
After exchanging the front electronic module (fem), programming / encoding is not possible: after replacing the front electronic module (fem) for an applicable repair, programming / encoding is not possible.
Bulletin:
B612417
Component:
010000 steering
Summary:
Steering wheel buttons do not function reliably: sporadic or continuous malfunction of multifunction steering wheel buttons
Bulletin:
B111716
Component:
061120 engine and engine cooling:engine:gasoline:turbo-charger
Summary:
?voluntary emissions recall campaign 16e-a05 - n26 engine: replace turbocharger oil supply line . carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
Bulletin:
B180117
Component:
060000 engine (pws)
Summary:
"? diesel particulate filter (dpf) cleaning . the following performance issues may be noticed by the customer: cc-message ""drive faulty"" engine jerking or a lack of power over the whole engine speed range malfunction indicator lamp (mil)
Bulletin:
B180310
Component:
060000 engine (pws)
Summary:
"? no regeneration of the diesel particulate filter (dpf) this service information bulletin supersedes si b18 03 10 dated november 2010. . the service engine soon lamp is illuminated. the following fault codes may be stored in the dde: n47
Bulletin:
B310514
Component:
020000 suspension
Summary:
?front suspension ride height has dropped . information please refer to the electronic parts catalog (epc), using the vin to locate the part numbers. warranty information damages due to outside influences are not covered under the terms of
Bulletin:
B520317
Component:
110000 electrical system
Summary:
?missing audio notification when storing seat memory . when saving seat memory settings (memory 1 or memory 2) with a vehicle without navigation, there is no audio tone confirmation. software error in control unit of seat module 2.
Bulletin:
B520916
Component:
220000 seats
Summary:
?rear seat rattle . rear bench seat backrest rattles when driving on uneven roads. rear bench seatback rattles between the attachment points and retaining clip contact surfaces.
Bulletin:
B610315
Component:
110000 electrical system
Summary:
?various check control messages caused by shorted k- can this service information bulletin supersedes si b61 03 15 dated june 2016. . the customer states that one or more of the following cc messages are displayed: 627 - steering behavior:
Bulletin:
B620217
Component:
110000 electrical system
Summary:
?seriesoptiondescription f22, f23, f30, f31, f32, f33, f34, f36, f25, f26, f48, 05ar traffic jam assistantx. sporadically, at low temperatures, the instrument cluster (kombi) is not operating (display remains black). kombi software.
Bulletin:
B111015
Component:
060000 engine and engine cooling
Summary:
?service action: replace the thermostat what's new: ? part number and quantity of coolant has been updated. refer to the warranty section for details. . the service engine soon light is on with corresponding fault codes in the dme for the e
Bulletin:
B130315
Component:
060000 engine and engine cooling
Summary:
N20, n26, n55, n63tu, s63tu and s55 engines: bosch injector etk part number error what's new: ? procedure change: indentifying injector type using an ista test plan. . the current version of the etk incorporates multiple part number errors
Bulletin:
B514416
Component:
135000 visibility:rearview mirrors/devices
Summary:
Exterior mirror: creaking noises whats new: video link added this service information bulletin supersedes si b51 44 16 dated january 2017. . creaking noise coming from either or both exterior rearview mirrors when folding in. video link: t
Bulletin:
B650616
Component:
110000 electrical system
Summary:
?nbt head unit aborts import of cd whats new: ? g12 (7 series) removed ? i01 (i3) removed ? warranty section updated for removal of g12 and i01 . while importing a cd to the internal music collection of an nbt head unit the process aborts.
Bulletin:
B650617
Component:
353400 equipment:electrical:radio/tape deck/cd etc.
Summary:
?satellite radio deterioration in reception quality due to new cellular frequencies . information inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception qualit
Bulletin:
B651715
Component:
110000 electrical system
Summary:
"?active sound design (asd) inoperative after programming what's new: ? ista/p and ista 4 software level that contains the fix added to correction and procedure ? f31, f32, f33, f34, f36 vehicles added to models ? warranty information updat
Bulletin:
B840916
Component:
350000 equipment
Summary:
"?service action: supplementary page needed in owner's manual . operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. affected vehicle vehicles which require this service act
Bulletin:
B112216
Component:
060000 engine and engine cooling
Summary:
?"engine oil pressure" on low mileage cars. check control message (ccm-212) states: "engine oil pressure. stop carefully" the following codes may be stored in the dme fault memory" 1c2002 - engine oil pump, pressure too low 1fb801 - ccm (id
Bulletin:
B511817
Component:
350000 equipment
Summary:
Exterior bmw roundel emblems separate and fall off. the exterior bmw roundel emblem (front and/or rear) separates from the mounting base and falls off. delamination of the roundel emblem.
Bulletin:
B611817
Component:
110000 electrical system
Summary:
"sme fault code 21f02a. upon starting the vehicle, the following cc message is displayed to the customer: "powertrain malfunction!" (ccm-id: 633) in addition, one or several of the following cc message(s) may be displayed: "charging not pos
Bulletin:
B620117
Component:
110000 electrical system
Summary:
Time display (clock) error in instrument cluster. the clock on the basic instrument cluster (kombi) gradually loses time even after being reset. power supply fluctuations cause the time to reset.
Bulletin:
B620517
Component:
350000 equipment
Summary:
?instrument cluster displays mixed units. when the displayed unit of measurement is changed from miles to kilometers everything except the cruise control or limit set speed is displayed in kilometers; the set speed is still shown in miles i
Bulletin:
B650717
Component:
350000 equipment
Summary:
"list of available fm radio stations temporarily not available. information as of 11/2015, all entry-nav/media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. as a part of this upgrade, the
Bulletin:
B840311
Component:
350000 equipment
Summary:
"?telematics device spares replacement part activation via dcsnet for bmw assist what's new: ? model: all models added along with 6ac option code ? situation: all information added ? information: deleted cdma related information and added a
Bulletin:
B840316
Component:
110000 electrical system
Summary:
Service action: gsm combox deactivation / discontinuation with 4 year assist service. what's new: ? model: option code removed to prevent confusion about affected vehicles ? situation: information added about bluetooth functionality that is
Bulletin:
B840816
Component:
110000 electrical system
Summary:
The underlying 2g technology for the gsm (global system mobile communication) combox will no longer be supported by the cellular network providers after december 31, 2016. this combox and the bmw assist services that use its functionality w
Bulletin:
B621017
Component:
110000 electrical system
Summary:
Erroneous service inclusive cbs display. after pre-delivery check or after instrument cluster exchange, bmw service inclusive is displayed although the vehicle does not feature the optional service inclusive coverage. instrument cluster dis
Bulletin:
B612817
Component:
060000 engine and engine cooling
Summary:
"sme fault code 21f04b. one or several of the following check control messages (ccm) may be displayed: ""engine fault! power loss"" (ccm-id: 29) ""powertrain malfunction!"" (ccm-id: 633) ""hybrid system malfunctioning!"" (ccm-id: 585) note:
Bulletin:
B640613
Component:
353600 equipment:air conditioner
Summary:
A/c cooling: intermittent reduction of air flow what is new the date in repair procedure and warranty section has been changed for vehicles produced to september 30, 2013 and from october 1, 2013.. customer may complain of reduced air flow
Bulletin:
B840214
Component:
350000 equipment
Summary:
Connecteddrive/bmw assist system diagnosis information this service information bulletin replaces si b84 02 14 dated july 2014 what's new: model - removed models which no longer support bmw assist functionality and added new models. proce
Bulletin:
B610315
Component:
110000 electrical system
Summary:
Various ccm (check control messages) caused by shorted k-can. the customer states that one or more of the following ccm are displayed: * 627 - steering behavior: drive moderately * 070 - steering: drive moderately * 765 - rear-end collision
Bulletin:
B613617
Component:
110000 electrical system
Summary:
"battery discharge ccm (check control message) displayed: comfort access disabled. one or more of the following conditions are present: * ccm ""battery. discharge in standstill."", or similar, is displayed. * comfort access and contactless
Bulletin:
B650414
Component:
140000 air bags
Summary:
"airbag warning light: acsm fc 930a60 or 930a1c seat occupancy detection. according to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. acsm fault code ""930a60 - seat occupanc
Bulletin:
B070314
Component:
110000 electrical system
Summary:
Diagnosing stored fault codes to help avoid repeat repair visits this service information bulletin supersedes si b07 03 14 dated october 2015.. fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair
Bulletin:
B111716
Component:
060000 engine and engine cooling
Summary:
Voluntary emissions recall campaign 16e-a05 - n26 engine: replace turbocharger oil supply line. carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
Bulletin:
B240215
Component:
060000 engine and engine cooling
Summary:
8hp: transmission fluid loss from cooler lines connections. there is a transmission fluid leak in the area around the oil cooler lines (on the transmission side). cause damaged o-rings due to unfavorable cooling line connection tolerances
Bulletin:
B630816
Component:
110000 electrical system
Summary:
Turn signal - intermittently flashes at faster rate. turn signal, intermittently, flashes at faster rate or not at all. software error in fem (front electronics module)
Bulletin:
B650915
Component:
350000 equipment
Summary:
Si b65 09 15 november 2016 audio, navigation, monitors, alarms,srs technical service nbt head unit high (hu-h) resets intermittently or permanently. the head unit-high (hu-h) resets intermittently or permanently. 1. the display is inoperati
Bulletin:
B513116
Component:
070000 fuel system, gasoline
Summary:
Hood gas-filled shock absorber mount is broken. hood gas filled shock absorber is loose or broken, the hood does not remain in the opened position. gas filled shock absorber mounting point has broken free from the body.
Bulletin:
B513216
Component:
162300 structure:body:door
Summary:
Creaking noises from door trim panel. creaking noise is heard from door trim panel while driving on rough roads. door trim panel is contacting the inner door panel.
Bulletin:
B641216
Component:
350000 equipment
Summary:
"hvac blower not working this service information bulletin supersedes si b64 12 16 dated august 2016. hvac blower is not working. condensation occurs even though blower is working. cc message ""increased battery discharge"" - standby curren
Bulletin:
B840416
Component:
110000 electrical system
Summary:
Sos malfunction displayed. an sos malfunction is seen in the kombi. when pressing the e-call/sos button in the overhead console, nothing happens. fault code b7f33c (internal ecu error) is stored in the telematics control unit (atm/tcb2). th
Bulletin:
B840916
Component:
350000 equipment
Summary:
"service action: supplementary page needed in owner's manual. operator's manual of affected vehicles does not contain required information on wireless smartphone charging accessory. affected vehicle vehicles which require this service actio
Bulletin:
B111716
Component:
060000 engine and engine cooling
Summary:
Voluntary emissions recall campaign 16e-a05 - n26 engine: replace turbocharger oil supply line. carbonization of the turbocharger sealing ring can cause the exhaust to smoke briefly during cold start up.
Bulletin:
B340516
Component:
030000 brakes (pws)
Summary:
Cbs brake pad calculation and correction. when a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. no brake warning light is illuminated. cbs shows 3,107 miles
Bulletin:
B652316
Component:
118000 electrical system: software
Summary:
?audio volume not restored after msa stop, entry head unit. volume of audio system (when set to near maximum) is reduced when auto start-stop (msa) stop occurs and is not restored upon automatic engine restart. this is normal system behavio
Bulletin:
B652416
Component:
353500 equipment:electrical:navigational system(global positioning system)
Summary:
"nbt navigation does not route on toll roads. nbt navigation does not provide routes that include certain toll roads. cause roads that have toll lanes ""without a cash option"" where not utilized for routing in nbt map data versions: next 2
Bulletin:
B514216
Component:
160000 structure
Summary:
Water dripping into luggage compartment from open trunk lid. water drips into luggage compartment when the trunk lid is lifted (also see attached video below). www.tinyurl.com/f30trunk trunk lid making sure it flows over the taillight. open
Bulletin:
B630516
Component:
121100 exterior lighting:headlights:concealment devices
Summary:
"headlight assemblies have visible internal moisture/condensation. water on the inside (a) or misting (b) of both headlight lenses that is visible from outside. water inside the headlights can be caused by two situations: water/moisture ing
Bulletin:
B651316
Component:
350000 equipment
Summary:
"nbt-evo head unit cannot be swapped between vehicles for testing this service information bulletin supersedes si b65 13 16 dated july 2016.. if an nbt-evo head unit is swapped into a different vehicle it will enter a locked mode once it re
Bulletin:
B652616
Component:
110000 electrical system
Summary:
"usb device is not detected by champ2 head unit. media connected to the usb connector is not recognized by the audio system. playback of files from the media is not possible. message displayed on the audio system display: ""title cannot be
Bulletin:
B340616
Component:
036500 service brakes, hydraulic:antilock:wheel speed sensor
Summary:
"dsc ""wheel speed sensor"" fault codes and malfunction indicator lamp- diagnostic. 1. dsc's fault codes stored from two different wheel speed sensors (both front or both rear): 4809b0 - wheel speed sensor - front left - drive off recogniti
Bulletin:
B511615
Component:
060000 engine (pws)
Summary:
"delivery stop: remove engine oil label. affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. vehicles at ports of entry will be remedied prior to dealer delivery. on affected vehicles, there i
Bulletin:
B512816
Component:
162300 structure:body:door
Summary:
Intermittent distortion in audio system, driver's side. distortion in audio system from subwoofer on driver's side. rodent ingress into subwoofer enclosure.
Bulletin:
B513016
Component:
162500 structure:body:tailgate
Summary:
Tailgate unintentionally opens. trunk/tailgate may open when vehicle is locked. trunk/tailgate may open while the vehicle is in motion. usually after stopping, such as a traffic light etc. vehicle key trunk/tailgate button may accidentally
Bulletin:
B641216
Component:
353600 equipment:air conditioner
Summary:
"hvac blower not working. hvac blower is not working. condensation occurs even though blower is working. cc message ""increased battery discharge"" - standby current violation may be displayed. climate control unit (ihka) software"
Bulletin:
B661816
Component:
110000 electrical system
Summary:
Information on the operation of the smart opener. information on the operation of the smart opener model f07 (5 series gran turismo) f10 (5 series) f12 (6 series convertible) f13 (6 series coupe) f15 (x5) f16 (x6) f22 (2 series coupe) f23 (
Bulletin:
B840516
Component:
353000 equipment:electrical
Summary:
Bmw online non-functional: check icc-id in account. the connecteddrive services are non-functional after a hardware exchange of the telematics control unit. this is not indicated by cc-message. connecteddrive services not synchronized by te
Bulletin:
B840616
Component:
350000 equipment
Summary:
Bmw online non-functional: check icc-id in account. bmw online/bmw connecteddrive not functional. vehicle and service cockpit have different icc-id's.
Bulletin:
B120916
Component:
060000 engine and engine cooling
Summary:
N20 - the service engine soon light is on with dme fault 118602 stored. the service engine soon light is on (mil) with only the following oxygen sensor fault stored. 118602 - oxygen sensor before catalytic converter, fine mixture control: e
Bulletin:
B160216
Component:
070000 fuel system, gasoline
Summary:
Rattle or buzzing noise at 1500 to 2200 rpm. when accelerating, particularly when driving off on a slope, there is a buzzing, rattling noise coming from the driver's side underbody, near the footwell area. the quick-release coupling for the
Bulletin:
B611316
Component:
110000 electrical system
Summary:
"kle charging fault 21e6e9. during the ista short test diagnosis, fault code 21e6e9 - ""charging interruption"" is found stored in the kle (convenience charging electronics) module. there is no customer complaint related to charging system,
Bulletin:
B630616
Component:
121000 exterior lighting:headlights
Summary:
Halogen headlight adjustment procedure. halogen headlights may be misaligned (aimed too low or high).
Bulletin:
B641116
Component:
121000 exterior lighting:headlights
Summary:
Halogen headlight adjustment procedure. halogen headlights may be misaligned (aimed too low or high).

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