2016 RAM PROMASTER Recalls (11)
- Campaign:
- 16V076000 on 02/09/2016
- Component:
- Electronic stability control
- Manufactured:
- 10/20/2015 - 12/16/2015
- Affected:
- 57
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2016 ram promaster vans manufactured october 21, 2015, to december 17, 2015 and equipped with 3.0l diesel engines. if the driver has disabled the electronic stability control (esc) system, the system is required to be reactivated the next time the vehicle is started. the recalled vehicles have an anti-lock brake system (abs) control module that may not reset the esc to active status when the key is turned off and back on quickly. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 126, "electronic stability control systems."
- Consequence:
- Operating the vehicle with the esc off may increase the risk of a crash.
- Correction:
- Fca will notify owners, and dealers will the update abs control module software, free of charge. the recall began march 1, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s04.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V202000 on 04/10/2016
- Component:
- Power train:automatic transmission:control module (tcm, pcm)
- Manufactured:
- 09/25/2014 - 03/04/2016
- Affected:
- 23,930
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2015-2016 ram promaster city vans manufactured september 26, 2014, to march 5, 2016. a low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. corrosion may result in a loss of communication to the transmission control module (tcm) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
- Consequence:
- An unintended shift into neutral will prevent the vehicle from being moved. additionally, if the driver turns off the engine, the driver will be unable to restart the engine. both scenarios can increase the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. the recall began on june 3, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s24.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V202000 on 04/10/2016
- Component:
- Electrical system
- Manufactured:
- 09/25/2014 - 03/04/2016
- Affected:
- 23,930
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2015-2016 ram promaster city vans manufactured september 26, 2014, to march 5, 2016. a low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. corrosion may result in a loss of communication to the transmission control module (tcm) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
- Consequence:
- An unintended shift into neutral will prevent the vehicle from being moved. additionally, if the driver turns off the engine, the driver will be unable to restart the engine. both scenarios can increase the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. the recall began on june 3, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s24.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16E039000 on 04/27/2016
- Component:
- Exterior lighting:brake lights
- Affected:
- 2,291
- Defect:
- Chrysler (fca us llc) is recalling certain ram promaster trailer light modules, part number 68229650ab. these accessory modules were sold for installation on ram promaster and promaster city vehicles. the trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. equipment."
- Consequence:
- Trailer brake lights that are inoperative can increase the risk of a crash.
- Correction:
- Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the trailer tow light control modules, free of charge. the recall began on june 20, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s29.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16E039000 on 04/27/2016
- Component:
- Electrical system: software
- Affected:
- 2,291
- Defect:
- Chrysler (fca us llc) is recalling certain ram promaster trailer light modules, part number 68229650ab. these accessory modules were sold for installation on ram promaster and promaster city vehicles. the trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. equipment."
- Consequence:
- Trailer brake lights that are inoperative can increase the risk of a crash.
- Correction:
- Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the trailer tow light control modules, free of charge. the recall began on june 20, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s29.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V253000 on 04/27/2016
- Component:
- Exterior lighting:brake lights
- Manufactured:
- 07/23/2015 - 02/14/2016
- Affected:
- 6,422
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2014-2016 ram promaster vehicles manufactured july 24, 2015, to february 15, 2016, and 2015-2016 promaster city vehicles manufactured august 15, 2014, to february 1, 2016. the trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. equipment."
- Consequence:
- Trailer brake lights that are inoperative can increase the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge. the recall began on june 20, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s22.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V253000 on 04/27/2016
- Component:
- Electrical system: software
- Manufactured:
- 07/23/2015 - 02/14/2016
- Affected:
- 6,422
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2014-2016 ram promaster vehicles manufactured july 24, 2015, to february 15, 2016, and 2015-2016 promaster city vehicles manufactured august 15, 2014, to february 1, 2016. the trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and assoc. equipment."
- Consequence:
- Trailer brake lights that are inoperative can increase the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge. the recall began on june 20, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s22.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V461000 on 06/23/2016
- Component:
- Power train:automatic transmission
- Manufactured:
- 08/14/2015 - 04/14/2016
- Affected:
- 26,298
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2015-2016 chrysler town & country, dodge grand caravan vehicles manufactured july 31, 2015, to april 18, 2016, 2016 dodge journey vehicles manufactured august 17, 2015, to january 29, 2016, and 2016 ram promaster vehicles manufactured august 15, 2016, to april 15, 2016. the transmission pump may seize causing a loss of hydraulic pressure.
- Consequence:
- If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. the recall began on august 18, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s44.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V273000 on 04/25/2017
- Component:
- Equipment:other:labels
- Manufactured:
- 06/30/2013 - 04/23/2017
- Affected:
- 113,896
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2017 ram promaster vehicles. the sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 208, "occupant crash protection."
- Consequence:
- The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
- Correction:
- Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. the recall began june 14, 2017. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t24.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V786000 on 12/10/2017
- Component:
- Equipment
- Manufactured:
- 07/31/2016 - 10/30/2017
- Affected:
- 550
- Defect:
- Midwest automotive designs, llc (midwest) is recalling certain custom vans and camper van recreational vehicles built on 2014-2017 mercedes benz sprinter chassis and 2016-2017 ram promaster chassis. these vehicles are equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
- Consequence:
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Correction:
- Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. the recall began on december 11, 2017. owners may contact kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V824000 on 12/21/2017
- Component:
- Equipment
- Manufactured:
- 08/04/2013 - 07/13/2017
- Affected:
- 61,791
- Defect:
- Chrysler (fca us llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
- Consequence:
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Correction:
- Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began february 14, 2018. owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. chrysler's number for this recall is t82.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 RAM PROMASTER TSBs (93)
- Bulletin:
- 18-031-16
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 29-10192016-0249
- Component:
- 190000 tires
- Summary:
- Owners manual and user's guide have spare tire change process instructions which may lack adequate detail in the use of the spare tire carrier.
- Bulletin:
- 68018109A$
- Component:
- 138000 visibility:defroster/defogger system
- Summary:
- Actuator- a/c heater before replacing this actuator call matt sasina at cell (248) 464-4982. if no response in 15 minutes, continue with repair.
- Bulletin:
- 68232614A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
- Bulletin:
- 68249986A$
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- My16 ra3 & ra4 replacement radios all my16 ra3 and ra4 replacement radios must be ordered through the exchange process at united radio. do not order a new radio from mopar. go back and order a "z" level part number. (example: z8249986a$)
- Bulletin:
- 08-090-17
- Component:
- 110000 electrical system
- Summary:
- Tire pressure monitor jumper harness this bulletin involves installing a tire pressure monitor (tpm) jumper harness. the customer may describe a tpm warning light turn on due missing information or localization failure.replacement of th
- Bulletin:
- 08-088-16
- Component:
- 118000 electrical system: software
- Summary:
- Instrument cluster software enhancements this bulletin involves updating the instrument panel cluster (ipc) software. the customer may describe the following: miles per gallon (mpg) information does not change.
- Bulletin:
- 68210304A$
- Component:
- 070000 fuel system, gasoline
- Summary:
- Fuel tank before replacing this part, please call tom sharp at phone (248) 944 5318 or ricardo lozada at cell phone +52 1 55 1370 3187. for mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. if no return call in 15
- Bulletin:
- 68253737A$
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Def tank before replacing this part, please call tom sharp at phone (248) 944 5318 or ricardo lozada at cell phone +52 1 55 1370 3187. for mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. if no return call in 15 m
- Bulletin:
- RL108213A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
- Bulletin:
- 9002519
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
- Bulletin:
- 68242417A$
- Component:
- 110000 electrical system
- Summary:
- Body control module (bcm)
- Bulletin:
- S17
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- Customer satisfaction notification s17 spare tire carrier owner information the owner?s manual/user?s guide and tool kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate d
- Bulletin:
- 68242417A$
- Component:
- 110000 electrical system
- Summary:
- Body control module (bcm)
- Bulletin:
- S17
- Component:
- 350000 equipment
- Summary:
- Customer satisfaction notification s17 spare tire carrier owner information the owner?s manual/user?s guide and tool kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate d
- Bulletin:
- 05066241A$
- Component:
- 111000 electrical system:battery
- Summary:
- Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc b1a10 or b1a11 active or stored. engineering is requesting complete fob returned unopened (ie, battery not remove
- Bulletin:
- 05091960A$
- Component:
- 110000 electrical system
- Summary:
- Hands free module - ctm ? peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
- Bulletin:
- 68103198A$
- Component:
- 353600 equipment:air conditioner
- Summary:
- A/c compressor this applies to 2015 and 2016 uf and pf. before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
- Bulletin:
- 68184926A$
- Component:
- 110000 electrical system
- Summary:
- Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
- Bulletin:
- 9003109
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bottl
- Bulletin:
- 9003413
- Component:
- 181000 vehicle speed control:accelerator pedal
- Summary:
- Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
- Bulletin:
- 9003357
- Component:
- 060000 engine and engine cooling
- Summary:
- Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interfac
- Bulletin:
- 9003737
- Component:
- 350000 equipment
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet fortechnician use.
- Bulletin:
- AJA46598
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- BJA46597
- Component:
- 100000 power train
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- STAR News No. 85
- Component:
- 350000 equipment
- Summary:
- Star receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. this same month last year we had over 40,000 open aged > 5 days tickets. as a result of focused efforts to verify vehicles are repai
- Bulletin:
- RL305553A
- Component:
- 100000 power train
- Summary:
- 9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. if this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on the
- Bulletin:
- 68277402A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc c1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. blockage
- Bulletin:
- 9003453
- Component:
- 100000 power train
- Summary:
- Transmission, oil pump, torque convertor, and flexplate this applies to vf models only: for 62te transmission only. if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 065
- Bulletin:
- 9003687
- Component:
- 150000 seat belts
- Summary:
- Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003681
- Component:
- 150000 seat belts
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003694
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
- Bulletin:
- 9003696
- Component:
- 162300 structure:body:door
- Summary:
- Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
- Bulletin:
- 9003700
- Component:
- 010000 steering
- Summary:
- Steering gear to avoid warranty charge back, due care must be taken when packaging and returning the steering gear as so it doesn't incur damage in shipment. the inner tie rod boots must also be returned intact on the gear. ~
- Bulletin:
- 30657
- Component:
- 110000 electrical system
- Summary:
- R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number r4801865ac. replacement is part number 04801865ae which is in stock
- Bulletin:
- 30865
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- 04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04589131ag, 04589243ag . see attac
- Bulletin:
- 30928
- Component:
- 131000 visibility:windshield
- Summary:
- 55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.replacement ispart number 55395241ah which isin stock and available. please return suspect partsback toyour facing depot u
- Bulletin:
- 30731
- Component:
- 060000 engine (pws)
- Summary:
- 04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. suspect stock of part number: 04627694aa must be returned. see attached for identifying suspect stock. please
- Bulletin:
- 30948
- Component:
- 330000 interior lighting
- Summary:
- Molding assy ?frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
- Bulletin:
- 31056
- Component:
- 220000 seats
- Summary:
- Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.r
- Bulletin:
- 31127
- Component:
- 070000 fuel system, gasoline
- Summary:
- Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
- Bulletin:
- 31115
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.see attachmentsfor identifying suspect material.
- Bulletin:
- D-16-28 Rev. A
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Dapap requirements - addition of exterior mirrors (rev. a)
- Bulletin:
- D-17-08
- Component:
- 350000 equipment
- Summary:
- Essential flash management
- Bulletin:
- D-17-11
- Component:
- 350000 equipment
- Summary:
- Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
- Bulletin:
- D-17-12
- Component:
- 350000 equipment
- Summary:
- Shop certification program guidelines
- Bulletin:
- 25-001-17
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
- Bulletin:
- 16887
- Component:
- 060000 engine (pws)
- Summary:
- Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
- Bulletin:
- 17006
- Component:
- 063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
- Summary:
- 68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68085119ae. see attachme
- Bulletin:
- 17007
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. see attachments for identif
- Bulletin:
- 17109
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. please ret
- Bulletin:
- 17124
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
- Bulletin:
- 17127
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. please ret
- Bulletin:
- 17135
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
- Bulletin:
- 17161
- Component:
- 116000 electrical system:ignition
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04685719ai. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17191
- Component:
- 121000 exterior lighting:headlights
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68174065ae. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17202
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68143886aa. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 18-031-16
- Component:
- 100000 power train
- Summary:
- Flash: 3.6l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. the following pcm software improvements are available to allow the bra
- Bulletin:
- 18-075-16 REV. A
- Component:
- 100000 power train
- Summary:
- Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest customers may experience a malfunction indicator lamp (mil) illumination. upon further investig
- Bulletin:
- 17598
- Component:
- 160000 structure
- Summary:
- 68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68160775ab. see attachments for identify
- Bulletin:
- 20624
- Component:
- 353600 equipment:air conditioner
- Summary:
- 68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number 68103256ag packaged before 2016/08/01. please return su
- Bulletin:
- 20610
- Component:
- 060000 engine and engine cooling
- Summary:
- P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. please return part number 04573460 which have a packaging date of 2016-06-13. ref
- Bulletin:
- 22843
- Component:
- 120000 exterior lighting
- Summary:
- Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
- Bulletin:
- 22842
- Component:
- 060000 engine (pws)
- Summary:
- 05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05187880ac. see attachments for ident
- Bulletin:
- 20614
- Component:
- 180000 vehicle speed control
- Summary:
- P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. please return parts which have a pacakging date code of july 20th 2016. reference pictu
- Bulletin:
- 15640
- Component:
- 170000 latches/locks/linkages
- Summary:
- Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
- Bulletin:
- 04753183A$
- Component:
- 100000 power train
- Summary:
- Transmission, oil pump, torque convertor, and flexplate this applies to vf models only: for 62te transmission only. if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 0
- Bulletin:
- 16103
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. as per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
- Bulletin:
- 16374
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. see attachments for identifying suspect stock. please return suspect part
- Bulletin:
- 18-023-16
- Component:
- 110000 electrical system
- Summary:
- Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
- Bulletin:
- 16387
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. see attachments for identifying suspect stock. please return su
- Bulletin:
- 16388
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number 68288760aa. replacement part number is 68288760ab. replacement parts w ill be available w eek ending 5/6/1
- Bulletin:
- Z5091195A$
- Component:
- 110000 electrical system
- Summary:
- Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
- Bulletin:
- 08-057-16
- Component:
- 350000 equipment
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and, if required, updating the radio software. a small number of customers may experience one or more of the following: · navigation failed message is displayed. · clock not a
- Bulletin:
- 15614
- Component:
- 350000 equipment
- Summary:
- Inspect and return: switch - multifunctional you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 56046114ae, 56046118ae. see attachments for identifyin
- Bulletin:
- 68253737A
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Def tank before replacing this part, please call indra djutrisno at cell (248) 892-3473 or ricardo lozada at cell phone +52 1 55 1370 3187. for mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. if no return call in
- Bulletin:
- 08-028-16
- Component:
- 118000 electrical system: software
- Summary:
- Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. a customer may experience one or more of the following conditions: · radio display screen will lock up and reset i
- Bulletin:
- 6th Edition 2015
- Component:
- 350000 equipment
- Summary:
- Warranty operations newsletter volume 1, issue 6
- Bulletin:
- 31-001-15
- Component:
- 220000 seats
- Summary:
- Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
- Bulletin:
- 1UU47DX9A
- Component:
- 220000 seats
- Summary:
- Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. if no response in 15 minutes, proceed with ordering the part
- Bulletin:
- 04610124A
- Component:
- 220000 seats
- Summary:
- Element assy- heated seat if any of the front heated seats are inoperable. call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. if your call is not returned within 15 minutes, please continue
- Bulletin:
- 04861963A
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. if a response is not received within 15 minutes, then continue with the nece
- Bulletin:
- 05149141A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340, p0344, p0345, p0349, p0365, p0369, p0390 or p0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. if no resp
- Bulletin:
- 05154400A
- Component:
- 010000 steering
- Summary:
- Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. if the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
- Bulletin:
- 05191925A
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. remove both of the transmission lines from the cooler?s top/
- Bulletin:
- 55112621A
- Component:
- 350000 equipment
- Summary:
- Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
- Bulletin:
- 56041380A
- Component:
- 111000 electrical system:battery
- Summary:
- Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. if no response in 15 minutes, continue wi
- Bulletin:
- 56046094A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
- Bulletin:
- 68079375A
- Component:
- 063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
- Summary:
- Crankshaft position sensor before replacing this part due to a p0335 fault code, please contact andrew acton at cell (248) 421-4130. engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
- Bulletin:
- 68080819A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340 and/or p0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. if no response is received within 15 minut
- Bulletin:
- 68090604A
- Component:
- 100000 power train
- Summary:
- Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a c1494-92 dtc, if yes, please call fca axle engineering and do no
- Bulletin:
- 68140664A
- Component:
- 350000 equipment
- Summary:
- Compressor hvac compressor is inoperative. before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. if no response in 15 minutes, continue with the repair.
- Bulletin:
- 68174064A
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. engineering would like to have both parts returned for analysis. also, please take a picture of the parts and email t
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