2016 RAM 4500 Recalls (9)
- Campaign:
- 15V592000 on 09/22/2015
- Component:
- Engine and engine cooling:engine
- Manufactured:
- 07/30/2015 - 08/12/2015
- Affected:
- 41
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2016 ram 2500, 3500, 3500 cab chassis and 4500/5500 cab chassis trucks manufactured july 31, 2015, to august 13, 2015 and equipped with a 6.7l cummins diesel engine. in the affected vehicles, the engine control module (ecm) may short circuit, causing the engine to stall without warning.
- Consequence:
- An engine that stalls without warning increases the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will replace the ecm, free of charge. the recall began on december 21, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r52.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 15V592000 on 09/22/2015
- Component:
- Electrical system:ignition:module
- Manufactured:
- 07/30/2015 - 08/12/2015
- Affected:
- 41
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2016 ram 2500, 3500, 3500 cab chassis and 4500/5500 cab chassis trucks manufactured july 31, 2015, to august 13, 2015 and equipped with a 6.7l cummins diesel engine. in the affected vehicles, the engine control module (ecm) may short circuit, causing the engine to stall without warning.
- Consequence:
- An engine that stalls without warning increases the risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will replace the ecm, free of charge. the recall began on december 21, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r52.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 16V495000 on 06/30/2016
- Component:
- Power train:transfer case (4-wheel drive)
- Manufactured:
- 07/23/2015 - 10/07/2015
- Affected:
- 889
- Defect:
- Chrysler (fca us llc) is recalling certain model year 2016 ram 3500 trucks manufactured july 24, 2015, through january 7, 2016, and 2016 ram 4500/5500 trucks manufactured july 24, 2015, through october 8, 2015. the transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
- Consequence:
- If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. additionally, the driver may be unable to place the vehicle in park, increasing the risk of a vehicle rollaway.
- Correction:
- Chrysler will notify owners, and dealers will replace the transfer case, free of charge. the recall began on august 11, 2016. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is s48.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V562000 on 09/12/2017
- Component:
- Engine and engine cooling:engine:diesel
- Manufactured:
- 10/23/2012 - 02/27/2017
- Affected:
- 443,874
- Defect:
- Chrysler (fca us llc) is recalling certain 2013-2017 ram 2500, 3500, 3500 cab chassis, 4500 cab chassis, and 5500 cab chassis vehicles, equipped with cummins 6.7l turbo diesel engines that have concentric-brand water pumps without a vent hole. these water pumps may leak coolant.
- Consequence:
- The leaking water pump can increase the risk of an engine compartment fire.
- Correction:
- Chrysler will notify owners, and dealers will replace the water pumps, free of charge. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t51.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V821000 on 12/21/2017
- Component:
- Power train:automatic transmission:lever and linkage:column shift
- Manufactured:
- 02/02/2010 - 12/30/2016
- Affected:
- 1,482,874
- Defect:
- Chrysler (fca us llc) is recalling certain 2016-2017 ram 3500 cab chassis with a gross vehicle weight rating (gvwr) of less than 10,000 lbs, 2011-2017 ram 3500, 4500 and 5500 cab chassis vehicles, 2009-2017 ram 1500 and 2010-2017 ram 2500 and 3500 pickup trucks, all equipped with a column shifter. pushing the brake pedal for prolonged periods when the vehicle is running and in park may cause the brake transmission shift interlock (btsi) pin to stick in the open position. with the pin in the open position, the transmission can be shifted out of park into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence:
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Correction:
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the btsi, and, as necessary, replace it. the recall began february 26, 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t79.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 17V824000 on 12/21/2017
- Component:
- Equipment
- Manufactured:
- 07/11/2011 - 11/13/2017
- Affected:
- 61,791
- Defect:
- Chrysler (fca us llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers. a list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. these extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. for a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
- Consequence:
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Correction:
- Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. the recall began february 14, 2018. owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "product safety recall" for more information. chrysler's number for this recall is t82.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system:wiring
- Manufactured:
- 08/19/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Vehicle speed control:cruise control
- Manufactured:
- 08/19/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
- Campaign:
- 18V332000 on 05/21/2018
- Component:
- Electrical system: software
- Manufactured:
- 08/19/2013 - 05/23/2018
- Affected:
- 4,846,885
- Defect:
- Chrysler (fca us llc) is recalling certain 2014-2018 dodge journey, charger and durango, ram 2500, 3500, 3500 cab chassis (more than 10,000lb), 4500 cab chassis and 5500 cab chassis, jeep cherokee and grand cherokee and chrysler 300, 2014-2019 ram 1500, 2015-2018 dodge challenger, 2015-2017 chrysler 200, 2016-2018 ram 3500 cab chassis (less than 10,000 lb), 2017-2018 chrysler pacifica and 2018 jeep wrangler vehicles. these vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. if, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence:
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Correction:
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. the recall began june 4, 2018. owners may contact chrysler customer service at 1-800-853-1403. note: owners are advised to stop using cruise control until the software update has been performed. in the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- Notes:
- Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
2016 RAM 4500 TSBs (121)
- Bulletin:
- 08-026-13REV.B
- Component:
- 110000 electrical system
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-039-16
- Component:
- 060000 engine (pws)
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 18-080-15
- Component:
- 118000 electrical system: software
- Summary:
- Summary to be provided on a future date.
- Bulletin:
- 08-044-16
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Subject: flash: radio frequency hub module (rfhm) enhancement symptom/condition: customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more
- Bulletin:
- 08-050-16
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Subject: headlamps may be out of adjustment or alignment. overview: this bulletin involves adjusting the headlamps to specified alignment. symptom/condition: the customer may describe that the headlamps are out of alignment or oncomi
- Bulletin:
- 08-057-16
- Component:
- 110000 electrical system
- Summary:
- Subject: ra3 ra4 radio enhancements overview: this bulletin involves inspecting and, if required, updating the radio software. symptom/condition: a small number of customers may experience one or more of the following: ' navigat
- Bulletin:
- 08-044-16
- Component:
- 118000 electrical system: software
- Summary:
- Subject: flash: radio frequency hub module (rfhm) enhancement symptom/condition: customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or mor
- Bulletin:
- 08-050-16
- Component:
- 110000 electrical system
- Summary:
- Subject: headlamps may be out of adjustment or alignment. overview: this bulletin involves adjusting the headlamps to specified alignment. symptom/condition: the customer may describe that the headlamps are out of alignment or oncomi
- Bulletin:
- 08-057-16
- Component:
- 118000 electrical system: software
- Summary:
- Subject: ra3 ra4 radio enhancements overview: this bulletin involves inspecting and, if required, updating the radio software. symptom/condition: a small number of customers may experience one or more of the following: ' navigatio
- Bulletin:
- 23-001-16 REV.D
- Component:
- 350000 equipment
- Summary:
- Symptom/condition: the customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
- Bulletin:
- 21-027-16
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- "transmission torque converter replacement due to dislodged snap ring this bulletin involves replacing the torque converter after verifying that an internal snap ring has dislodged. a small number of customers may experience a malfunction
- Bulletin:
- 68234041A$
- Component:
- 353600 equipment:air conditioner
- Summary:
- "thermal expansion valve (txv), h-valve for d trucks only; when diagnosing an a/c system leak at the txv (thermal expansion valve, h-valve), do not replace the txv unless it has been proven to be defective for function or for a leak. ins
- Bulletin:
- 21-005-16 REV. A
- Component:
- 100000 power train
- Summary:
- Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience one or more of the following conditions:
- Bulletin:
- 18-082-16
- Component:
- 030000 service brakes, hydraulic
- Summary:
- Flash: 6.4l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
- Bulletin:
- 68232614A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
- Bulletin:
- 68232786A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Housing: oil filter adapter cummins equipped trucks only; if you are replacing the oil filter adapter as a result of thread damage to the oil filter connector (spud), do not replace the entire adapter assembly. the oil filter connector is
- Bulletin:
- 68249986A$
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- My16 ra3 & ra4 replacement radios all my16 ra3 and ra4 replacement radios must be ordered through the exchange process at united radio. do not order a new radio from mopar. go back and order a "z" level part number. (example: z8249986a$)
- Bulletin:
- 05086755A$
- Component:
- 060000 engine (pws)
- Summary:
- Rear crank shaft oil seal and retainer plate for cummins equipped vehicles only;~ if replacing rear main seal for oil leak, replace seal and retainer as a set pn; 9003466. please do not disturb seal in retainer when removing from engine.
- Bulletin:
- 08-073-16
- Component:
- 110000 electrical system
- Summary:
- Flash: instrument panel cluster (ipc) enhancement this bulletin involves updating the instrument panel software and updating radio frequency hub module (rfhm) software to latest version. the customer may describe one or more of the follo
- Bulletin:
- 21-027-16 REV. A
- Component:
- 100000 power train
- Summary:
- Transmission torque converter replacement due to dislodged snap ring this bulletin involves replacing the torque converter after verifying that an internal snap ring has dislodged. a small number of customers may experience a malfunction
- Bulletin:
- 05175565A$
- Component:
- 070000 fuel system, gasoline
- Summary:
- High pressure connector tube/fuel injector for 2016 6.7 cummins - when replacing fuel injector for a misfire code (p0300- p0306), please also replace the high pressure connector tube and return tube with the injectors.
- Bulletin:
- 68210071A$
- Component:
- 060000 engine (pws)
- Summary:
- Intake grid heater grid heater relay 2012 - 2016 6.7l cummins engines with intake heater issues or dtc p2609 and p0542, please replace the intake heater grid and relay as a set. 68210071a$ (relay) and 05187880a$ (grid). inspect electrica
- Bulletin:
- 23-039-17
- Component:
- 130000 visibility
- Summary:
- Rear door fixed glass cover is loose this bulletin involves rework to the rear door fixed glass cover trim. the customer may notice the glass cover trim is loose or shows a gap on either of the rear doorfig. 1.gap identified at door
- Bulletin:
- 23-040-17
- Component:
- 117000 digital instrument panel
- Summary:
- Gap at center stack at the instrument panel this bulletin involves rework to the center stack trim at the instrument panel. the customer may notice a large gap where the center stack meets the instrument panelfig. 1.gap at center stack t
- Bulletin:
- 08-080-16 REV. A
- Component:
- 118000 electrical system: software
- Summary:
- Flash: bcm diagnostic and system improvements this bulletin involves updating the body control module (bcm) software. the customer may describe the headlamps flicker while operating at night. this condition may be more prevalent after the
- Bulletin:
- 21-004-16
- Component:
- 100000 power train
- Summary:
- Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience one or more of the following conditions:
- Bulletin:
- 21-005-16
- Component:
- 100000 power train
- Summary:
- Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience one or more of the following conditions:
- Bulletin:
- RL108213A$
- Component:
- 060000 engine and engine cooling
- Summary:
- Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
- Bulletin:
- 08-009-16
- Component:
- 110000 electrical system
- Summary:
- Radio software enhancements this bulletin involves updating the radio's software. a customer may experience one or more of the following: · radio display screen intermittently may go blank. · radio display screen may lock up. · back up
- Bulletin:
- 9002519
- Component:
- 355200 equipment:other:owners/service/other manual
- Summary:
- 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
- Bulletin:
- 05066241A$
- Component:
- 111000 electrical system:battery
- Summary:
- Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc b1a10 or b1a11 active or stored. engineering is requesting complete fob returned unopened (ie, battery not remove
- Bulletin:
- 05091960A$
- Component:
- 110000 electrical system
- Summary:
- Hands free module - ctm ? peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
- Bulletin:
- 68103198A$
- Component:
- 353600 equipment:air conditioner
- Summary:
- A/c compressor this applies to 2015 and 2016 uf and pf. before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
- Bulletin:
- 68184926A$
- Component:
- 110000 electrical system
- Summary:
- Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
- Bulletin:
- 08-067-16
- Component:
- 110000 electrical system
- Summary:
- Ignition node module replacement this bulletin involves replacing the ignition node module. some customers may experience a no start issue when turning the key fob in the ignition node module(fig. 1).
- Bulletin:
- 25-001-16
- Component:
- 080000 fuel system, diesel
- Summary:
- Diagnosing a urea module that is exposed to diesel fuel this bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. this unit is sometimes referred to as the selective cata
- Bulletin:
- 9003109
- Component:
- 136000 visibility:windshield wiper/washer
- Summary:
- Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bottl
- Bulletin:
- 9003413
- Component:
- 181000 vehicle speed control:accelerator pedal
- Summary:
- Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. make sure to check wiring and connectors. p2122 and p2127 will set if accelerator pedal connector is disconnected d
- Bulletin:
- 9003740
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pan 2012-2017 cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. if cracks are found, please replace as necessary. cracks are typically found above the cross member area. please contact chad
- Bulletin:
- 9003357
- Component:
- 060000 engine and engine cooling
- Summary:
- Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interfac
- Bulletin:
- 9003466
- Component:
- 060000 engine and engine cooling
- Summary:
- Rear crank shaft oil seal and retainer plate for cummins equipped vehicles only; if you are working on a 2016 or 2017 vehicle only and are replacing the rear main seal for oil leak, replace seal, retainer and gasket using pns; 05086755a$,
- Bulletin:
- 08-046-17
- Component:
- 353400 equipment:electrical:radio/tape deck/cd etc.
- Summary:
- Ra3 and ra4 radio enhancements this bulletin involves inspecting and if required, updating the radio software. customers may experience one or more of the following:?navigation failed? message is displayed. navigation is inoperative or ina
- Bulletin:
- 08-008-17 REV. A
- Component:
- 110000 electrical system
- Summary:
- Flash: bcm diagnostic and system improvements this bulletin involves reprogramming the body control module (bcm) with the latest available software. the customer may describe the headlamps flicker while operating at night. this condition m
- Bulletin:
- 25-003-17 REV. A
- Component:
- 060000 engine and engine cooling
- Summary:
- Flash: dosing control unit (dcu) diagnostic and system improvements this bulletin involves reprogramming the dcu with the latest available software and if necessary replacing the unit. some customers may experience a malfunction indicator
- Bulletin:
- AJA46598
- Component:
- 103700 power train:automatic transmission:torque converter
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- BJA46597
- Component:
- 100000 power train
- Summary:
- Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. a test-drive snap shot may help you isolate the source of the issue.
- Bulletin:
- STAR News No. 85
- Component:
- 350000 equipment
- Summary:
- Star receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. this same month last year we had over 40,000 open aged > 5 days tickets. as a result of focused efforts to verify vehicles are repai
- Bulletin:
- 05086755A$
- Component:
- 100000 power train
- Summary:
- Rear crank shaft oil seal and retainer plate for cummins engines only if replacing rear main seal for oil leak, replace seal and retainer as a set. please do not disturb seal in retainer.~ cummins engineering is currently investigating t
- Bulletin:
- RL305553A
- Component:
- 100000 power train
- Summary:
- 9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. if this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on the
- Bulletin:
- 68277402A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc c1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. blockage
- Bulletin:
- 08-044-16
- Component:
- 118000 electrical system: software
- Summary:
- Flash: radio frequency hub module (rfhm) enhancement this bulletin involves updating the rfhm software. customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time
- Bulletin:
- 08-050-16
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Headlamps may be out of adjustment or alignment this bulletin involves adjusting the headlamps to specified alignment. the customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights
- Bulletin:
- 23-001-16 REV. D
- Component:
- 350000 equipment
- Summary:
- Center console lid binding this bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. the customer may describe a binding or audible clicking condition when the center console lid is being opened or c
- Bulletin:
- 9003687
- Component:
- 150000 seat belts
- Summary:
- Restraints remove i-sheet from packaging. correct information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003681
- Component:
- 150000 seat belts
- Summary:
- Restraints information sheet (i-sheet) has been added to star parts. print i-sheet for technician use.
- Bulletin:
- 9003693
- Component:
- 060000 engine and engine cooling
- Summary:
- Gasket, rocker cover if you are replacing this gasket for an oil leak, please call steve alvarado @ (866) 799-1695 ext: 4720271 to arrange for fastrac shipper
- Bulletin:
- 9003694
- Component:
- 060000 engine and engine cooling
- Summary:
- Oil pump assembly if error code p06dd present on any pentastar v6 application, please inspect oil pump for relief valve failure. see photo attached. if valve is found out of place please call bob jackson (248) 944-0466 bob.jackson@fcagroup
- Bulletin:
- 9003696
- Component:
- 162300 structure:body:door
- Summary:
- Door hinge assembly side door hinge noisy. only replace the door hinge with the integral check device. do not replace the simple hinge if it is not damaged it is not the source of the noise. replacing it unnecessary and is an over-repair.
- Bulletin:
- 9003059
- Component:
- 353000 equipment:electrical
- Summary:
- Park assist sensor 1) active or stored dtc of signal shape / waveform failure fault: b128e-25, b128f-25, b1290-25, b1291-25, b1292-25, b1293-25, b1295-25, b1296-25, b1297-25, and/or b1298-25, check for snow/mud/ice/obstruction and clean th
- Bulletin:
- T13
- Component:
- 100000 power train
- Summary:
- Customer satisfaction notification t13 manual transmission shift lever the manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing pr
- Bulletin:
- Revised T13
- Component:
- 100000 power train
- Summary:
- Customer satisfaction notification t13 manual transmission shift lever the manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing pr
- Bulletin:
- 30657
- Component:
- 110000 electrical system
- Summary:
- R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number r4801865ac. replacement is part number 04801865ae which is in stock
- Bulletin:
- 30865
- Component:
- 162600 structure:body:hatchback/liftgate
- Summary:
- 04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04589131ag, 04589243ag . see attac
- Bulletin:
- 30928
- Component:
- 131000 visibility:windshield
- Summary:
- 55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.replacement ispart number 55395241ah which isin stock and available. please return suspect partsback toyour facing depot u
- Bulletin:
- 30731
- Component:
- 060000 engine (pws)
- Summary:
- 04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. suspect stock of part number: 04627694aa must be returned. see attached for identifying suspect stock. please
- Bulletin:
- 30948
- Component:
- 330000 interior lighting
- Summary:
- Molding assy ?frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
- Bulletin:
- 31056
- Component:
- 220000 seats
- Summary:
- Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.r
- Bulletin:
- 31127
- Component:
- 070000 fuel system, gasoline
- Summary:
- Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
- Bulletin:
- 31115
- Component:
- 162900 structure:body:roof and pillars
- Summary:
- Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.see attachmentsfor identifying suspect material.
- Bulletin:
- D-16-28 Rev. A
- Component:
- 135200 visibility:rearview mirrors/devices:exterior
- Summary:
- Dapap requirements - addition of exterior mirrors (rev. a)
- Bulletin:
- D-17-08
- Component:
- 350000 equipment
- Summary:
- Essential flash management
- Bulletin:
- D-17-11
- Component:
- 350000 equipment
- Summary:
- Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
- Bulletin:
- D-17-12
- Component:
- 350000 equipment
- Summary:
- Shop certification program guidelines
- Bulletin:
- 25-001-17
- Component:
- 061200 engine and engine cooling:engine:diesel
- Summary:
- Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
- Bulletin:
- 25-003-17
- Component:
- 350000 equipment
- Summary:
- Flash: dosing control unit (dcu) diagnostic and system improvements this bulletin involves reprogramming the dcu with the latest available software and if necessary replacing the unit. some customers may experience a malfunction indicator
- Bulletin:
- 16887
- Component:
- 060000 engine (pws)
- Summary:
- Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
- Bulletin:
- 17006
- Component:
- 063140 engine and engine cooling:exhaust system:emission control:catalytic convertor
- Summary:
- 68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68085119ae. see attachme
- Bulletin:
- 17007
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. see attachments for identif
- Bulletin:
- 17109
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. please ret
- Bulletin:
- 17124
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
- Bulletin:
- 17127
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. please ret
- Bulletin:
- 17135
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
- Bulletin:
- 17161
- Component:
- 116000 electrical system:ignition
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 04685719ai. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17191
- Component:
- 121000 exterior lighting:headlights
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68174065ae. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- 17202
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68143886aa. see attachments for identifying suspect stock. please return suspect parts back to your f
- Bulletin:
- RL300150A$
- Component:
- 100000 power train
- Summary:
- As69rc transmission for dd, df, and dp models only; code p2757 ? tcc pressure control solenoid control circuit performance~ transmission part numbers: rl300150aa [4x4], or rl300149aa [4x2 lhs pto], rl300152ab 4x2 rhs pto]~ if you are o
- Bulletin:
- 18-039-16
- Component:
- 060000 engine and engine cooling
- Summary:
- Flash: 6.7l diagnostic and system improvements this bulletin involves reprogramming the engine control module/powertrain control module (ecm/pcm) with the latest available software. these dtcs have been changed from a one trip fault to a
- Bulletin:
- 05086755A
- Component:
- 060000 engine and engine cooling
- Summary:
- Rear crank shaft oil seal and retainer plate for cummins equipped vehicles only;~ if you are working on a 2016 vehicle only and are replacing the rear main seal for oil leak, replace seal, retainer and gasket using pns; 05086755a$, 05086
- Bulletin:
- 17598
- Component:
- 160000 structure
- Summary:
- 68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 68160775ab. see attachments for identify
- Bulletin:
- 20624
- Component:
- 353600 equipment:air conditioner
- Summary:
- 68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number 68103256ag packaged before 2016/08/01. please return su
- Bulletin:
- 20610
- Component:
- 060000 engine and engine cooling
- Summary:
- P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. please return part number 04573460 which have a packaging date of 2016-06-13. ref
- Bulletin:
- 22843
- Component:
- 120000 exterior lighting
- Summary:
- Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
- Bulletin:
- 22842
- Component:
- 060000 engine (pws)
- Summary:
- 05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05187880ac. see attachments for ident
- Bulletin:
- 20614
- Component:
- 180000 vehicle speed control
- Summary:
- P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. please return parts which have a pacakging date code of july 20th 2016. reference pictu
- Bulletin:
- 15640
- Component:
- 170000 latches/locks/linkages
- Summary:
- Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
- Bulletin:
- 16103
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. as per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
- Bulletin:
- 16374
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. see attachments for identifying suspect stock. please return suspect part
- Bulletin:
- 18-023-16
- Component:
- 110000 electrical system
- Summary:
- Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. a small number of customers may experience a malfunction indicator lam
- Bulletin:
- 16387
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. see attachments for identifying suspect stock. please return su
- Bulletin:
- 16388
- Component:
- 350000 equipment
- Summary:
- You have been identified as either having stock, or have stock in transit to your dealership. please return all stock of part number 68288760aa. replacement part number is 68288760ab. replacement parts w ill be available w eek ending 5/6/1
- Bulletin:
- Z5091195A$
- Component:
- 110000 electrical system
- Summary:
- Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the t
- Bulletin:
- 08-057-16
- Component:
- 350000 equipment
- Summary:
- Ra3 ra4 radio enhancements this bulletin involves inspecting and, if required, updating the radio software. a small number of customers may experience one or more of the following: · navigation failed message is displayed. · clock not a
- Bulletin:
- 23-001-16 REV. E
- Component:
- 350000 equipment
- Summary:
- Center console lid binding this bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding. **this bulletin will help prevent a binding or an audible clicking noise in the center console lid. note: do n
- Bulletin:
- 15614
- Component:
- 350000 equipment
- Summary:
- Inspect and return: switch - multifunctional you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 56046114ae, 56046118ae. see attachments for identifyin
- Bulletin:
- 08-028-16
- Component:
- 118000 electrical system: software
- Summary:
- Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. a customer may experience one or more of the following conditions: · radio display screen will lock up and reset i
- Bulletin:
- 6th Edition 2015
- Component:
- 350000 equipment
- Summary:
- Warranty operations newsletter volume 1, issue 6
- Bulletin:
- 31-001-15
- Component:
- 220000 seats
- Summary:
- Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
- Bulletin:
- 1UU47DX9A
- Component:
- 220000 seats
- Summary:
- Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. if no response in 15 minutes, proceed with ordering the part
- Bulletin:
- 04610124A
- Component:
- 220000 seats
- Summary:
- Element assy- heated seat if any of the front heated seats are inoperable. call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. if your call is not returned within 15 minutes, please continue
- Bulletin:
- 04861963A
- Component:
- 063000 engine and engine cooling:exhaust system
- Summary:
- Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. if a response is not received within 15 minutes, then continue with the nece
- Bulletin:
- 05149141A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340, p0344, p0345, p0349, p0365, p0369, p0390 or p0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. if no resp
- Bulletin:
- 05154400A
- Component:
- 010000 steering
- Summary:
- Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. if the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
- Bulletin:
- 05191925A
- Component:
- 062100 engine and engine cooling:cooling system:radiator assembly
- Summary:
- Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. remove both of the transmission lines from the cooler?s top/
- Bulletin:
- 55112621A
- Component:
- 350000 equipment
- Summary:
- Bumper step pad customer may notice the center section of the step pad is not sitting flat. it will appear raised either left or right of center. please photograph the condition, measure the gap between the bumper and step pad. then cont
- Bulletin:
- 56041380A
- Component:
- 111000 electrical system:battery
- Summary:
- Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. if no response in 15 minutes, continue wi
- Bulletin:
- 56046094A
- Component:
- 185000 vehicle speed control:cruise control
- Summary:
- Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. if no response is received within 15 minutes, then proceed with required repair.
- Bulletin:
- 68079375A
- Component:
- 063110 engine and engine cooling:exhaust system:emission control:crankcase (pcv)
- Summary:
- Crankshaft position sensor before replacing this part due to a p0335 fault code, please contact andrew acton at cell (248) 421-4130. engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
- Bulletin:
- 68080819A
- Component:
- 060000 engine (pws)
- Summary:
- Camshaft position sensor if replacing a camshaft position sensor for p0340 and/or p0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. if no response is received within 15 minut
- Bulletin:
- 68090604A
- Component:
- 100000 power train
- Summary:
- Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a c1494-92 dtc, if yes, please call fca axle engineering and do no
- Bulletin:
- 68140664A
- Component:
- 350000 equipment
- Summary:
- Compressor hvac compressor is inoperative. before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. if no response in 15 minutes, continue with the repair.
- Bulletin:
- 68174064A
- Component:
- 121000 exterior lighting:headlights
- Summary:
- Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. engineering would like to have both parts returned for analysis. also, please take a picture of the parts and email t
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